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CX200

Desktop Label Printer

®

USER’S

GUIDE

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Summary of Contents for CX200

Page 1: ...CX200 Desktop Label Printer USER S GUIDE ...

Page 2: ...elevision reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet or a circuit different from that to which the receiver is connected Consult a...

Page 3: ......

Page 4: ...SATO America Inc 10350 A Nations Ford Rd Charlotte NC 29708 PN9001050 Rev B ...

Page 5: ...Ready Standby Reset Control 9 Printing Labels 10 Controlling the Printer Using Direct Commands 10 Routine Maintenance 11 What To Do If 12 READY light is not lit 12 READY light glows red 12 Self test label will not print 13 Labels will not feed 13 Host stops responding 13 Labels feed continuously 14 Poor print quality 14 Technical Support 14 Printer Specifications 15 Communication Ports 16 Standard...

Page 6: ...m promotes the use of energy efficient equipment to help reduce pollution and conserve natural resources As an Energy Star partner SATO America has determined that the CX200 printers meet the Energy Star guidelines for energy efficiency CX200 User s Guide Page ii PN 9001050 Rev B ...

Page 7: ... Labels Thermal Transfer Ribbon not supplied with the CX200DT User s Guide CD ROM Containing Label Wizard CX Label Design and Production Software Label Wizard CX Manual Files CX200 User s Guide CX200 Programming Reference Guide Windows Printer Driver for CX200 Label Wizard SE Evaluation Software SATO Product Catalog Adobe Acrobat Reader for viewing and printing the manuals CX200 Quick Start Guide ...

Page 8: ...onnector for connection to host controller Print Head Release Unlocks print head Push both releases toward rear of printer to release print head Top Cover Protects print media and mechanism Lift to open Push outward at hinge to remove Printer Power Connection 1 Plug the output of the AC power supply provided with the printer into the connec tor on the bottom panel 2 Connect the supply into an AC o...

Page 9: ...D Button Paper Guide Print Head Release Drive Roller Access Slots Print Head Release Top Cover Parallel Port Wall Mount Slots Power Cable Routing Channel External Media Feed Knockout Power Input Serial Port CX200 User s Guide PN 9001050 Rev B Page 3 ...

Page 10: ...the paper guide all the way to the right 6 Place media roll in the paper tray such that the media unwinds from the bottom of the roll toward the front of the printer The label imaging surface must face up as it passes under the print head 7 Lift the print head and slip the free end of the media under the print head 8 Adjust the paper guide until the media is snug between the paper guide and the le...

Page 11: ...Media Roll Paper Guide Print Head Release Print Head Drive Platen Labels Print Head Release CX200 User s Guide PN 9001050 Rev B Page 5 ...

Page 12: ... spring loaded knob on the right take up spindle and place the right end of the take up core into the right spindle lining up the notches with the spindle nibs 8 Pull the ribbon down and over the print head and insert the supply core onto the left supply spindle making sure the notches in the core fit over the nibs 9 Pull out the spring loaded knob on the right supply spindle and place the right e...

Page 13: ...s Spring Loaded Take up Spindle Supply Roll Mounted on Spindles Left Take up Core Spindle Spring Loaded Take up Spindle Left Supply Spindle Spring Loaded Supply Spindle Supply Roll Take up Core Ribbon Path CX200 User s Guide PN 9001050 Rev B Page 7 ...

Page 14: ...r ribbon media This can be done by se lecting the Calibration buttons provided in the Label Wizard CX software or the CX200 Windows Printer Driver If you are not using either of these you will have to send the calibration command directly to the printer See the Programming Guide page 86 for instructions on using the Sensor Calibra tion command Important The ribbon must be installed in the printer ...

Page 15: ...h the printer Off Line Press and hold in the FEED button to feed multiple labels Label Reprint If the last label printed has not been cleared from the print buffer by press ing the READY indicator to take the printer Off Line then pressing the FEED button will cause the last printed label to be reprinted Sending Data To the Printer To print labels using data sent from a host computer or terminal 1...

Page 16: ...software is included on the CD ROM If you want to print labels from another Windows applica tion the CX200 Windows Printer Driver must be installed It is found on the CD ROM and must be loaded using the standard Windows printer instal lation instructions Controlling the Printer Using Direct Commands You can also produce labels by sending commands directly to the printer Simple ASCII commands contr...

Page 17: ...n black line near the front edge of the print head Caution Do not clean the print head or drive roller using abrasive or metallic objects ammonia based cleaners or other harsh chemicals These practices can cause serious dam age and will void the warranty 3 Wipe the drive roller with the cleaning cloth To reach all portions of the drive roller press the FEED button The roller will rotate 1 4 turn e...

Page 18: ...eview the common problems described in the following section 9 If these steps do not correct the problem contact your SATO America dealer or our Technical Support Department You will find Technical Support contact information on page 14 Note The information here assumes you are using label printing software If you are programming the printer please review the information in the CXManual pdf file l...

Page 19: ... and repeat step 2 If the printer feeds with the cable disconnected sus pect a problem with the host computer or cable Host stops responding or displays printer not ready message 1 Review your software setup following the instructions provided with the software 2 Confirm that the host to printer communication cable is connected and undamaged If using the serial port confirm that you are using a nu...

Page 20: ...r contact ing your dealer 90 days of free telephone support is provided to all users who have returned the filled in registration card The 90 day period starts with the receipt of your first telephone support call If you are having diffi culty with application software other than that supplied with the printer please contact the software vendor for support SATO America cannot pro vide support for ...

Page 21: ...de Out Label Sensing method Eye Mark Gap or Notch Fixed Position Min Form Length 0 375 in 9 5 mm Text fonts 12 proportional and monospaced fonts up to 12X expansion Graphics PCX and SATO Hex Binary Bar codes UPC A E EAN 8 13 UCC EAN 128 Bookland Code 39 I 2 of 5 Code 128 Codabar Plessey MSI Code 93 Post net PDF417 Maxicode Rotation Text and bar codes can be rotated in four 90 increments Power 20 2...

Page 22: ...e following standard cables are available for CX200 printers Centronics Parallel Cable 6 ft Order PN 14S000132 RS232 Cable DB9M to DB9F 6 ft Order PN 14S000133 RS232 Cable DB9M to DB25F 6 ft Order PN 14S000134 Serial Port Parameters CX200 printers are configured as Data Terminal Equipment DTE equip ment and use Request To Send Clear To Send RTS CTS handshaking or XOn X Off flow control control cha...

Page 23: ...O package that supports all SATO America printers in cluding the CX200 Please contact your dealer for upgrade information To load the software place the CD ROM in your CD drive and then select RUN from the Start Menu Enter X CXWizard Disk1 Install where X is the drive letter associated with your CD drive Follow the instructions on the screen After the software has been installed you must then inst...

Page 24: ... CX200 in the Print dialog box of your Windows application Printer configuration is managed using the Advanced dialog box To print bar codes you must first define a bar code font using the Barcodes dialog box Media and Supplies The CX200 comes from the factory set up to operate with the SATO media supplies that are shipped with the printer These supplies have been care fully selected to give optim...

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