Fast Track Troubleshooting
Model:
WF410ANR/XAA
WF410ANW/XAA
Publication # nwWF410 Revision Date 06/17/2013
Quick Test Mode:
Note: This test erases all faults and memory
:
To enter press Soil,
Signal, & Power
simultaneously with the power off.
1. All LED’s light up and the washer beeps
as it enters the Quick Test Mode.
2. The unit displays the software version for a
second
then clears the EEprom.
3. After the displaying the software version, LCD
will display Model information. If EEEE is displayed
the PCB ass’y is defective.
4. When the version is displayed, turn the Jog-Dial
CCW until version disappears. Press the following
keys to test the various components
Press
Temp Key (Lock door with Spin key)
to cycle
through the Water Valves circuit test in this order: Cold
Main, Bleach, Hot, Boot valve then off.
Press
Spin Key
to test Door Lock/Unlock circuit.
Press
Signal Key
to test Drain Pump
Press
Soil Key
to test Water Heater
Service Mode:
This mode allows more detailed operation tests and trouble-
shooting, to enter press
Signal & Extra Rinse
simultaneously with the power on.
While in Service Mode the following tests can be performed:
Quick Spin Test =
Delay Start & Pure Cycle: This accel-
erates the drum motor from 0 to maximum RPM over a few
minutes.
Note: Stay with the washer during this test, out of
balance detection may be bypassed.
Press the Start/Pause
button during the test to hold its spinning speed for 10 minutes
before going back to Quick Spin Test Mode.
Cycle Count =
Press the
Signal
button to see how many
times the unit was used.
Soft Ware # =
Press the
Soil
button to see the software version
Fault Code Test =
Press the
Extra Rinse
button to view the
stored fault codes – then turn Jog Dial to view error codes
(Push Start/Pause while the code is displayed to view the num-
ber of cycles since the error occurred)
Peripheral (Main PCB) input Tests
1. Press
Pure Cycle. Then turn the Jog-Dial
so that the
Extra
Rinse LED
is turned on. Next, press the Start/Pause Key. The
Water Temperature will be displayed in Fahrenheit.
2. Press
Pure Cycle. Then turn the Jog-Dial
so that the
Extra
Spin LED
is turned on. Next, press the Start/Pause Key. The
door status will be displayed (OP if open, CL if closed).
3. Press
Pure Cycle. Then turn the Jog-Dial
so that the
Delay
Start LED
is turned on. Next, press the Start/Pause Key. The
door lock Switch status will be displayed (UL if unlocked, Lo if
locked).
4. Press
Pure Cycle. Then turn the Jog-Dial
so that the
Pure
Cycle LED
is turned on. Next, press the Start/Pause Key. The
Water Frequency will be displayed.
IMPORTANT SAFETY NOTICE
–
“For Technicians Only”
This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at
the same time. Good = Good Fail = FAIL
All memory will be cleared, including Fault Codes
This should be done when a new Main PCB is installed
Fabric Softener Dispenser Test:
Start Rinse and Spin Cycle. After fill is completed
remove detergent drawer, place towel below opening
and within 3 minutes the dispenser will activate
NOTICE
The WF410 incorporate parts
changes in the motor circuit, main
PCB and wiring harness. You can
determine which parts are re-
quired by inspecting label inside
the door. If the version number is
not listed, it is the original design.
Version 01 Parts Changed
ASSEMBLY BLDC MOTOR,
ASSEMBLY PCB MAIN, AS-
SEMBLY M.WIRE HARNESS
SUPPORT INFORMATION
Training — Plus One
http://my.plus1solutions.net/clientPortals/samsung/
Help — GSPN
http://service.samsungportal.com/
