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UN46ES8000FXZA 

Fast Track Troubleshooting Manual Rev – 

8/20/12 

FIRMWARE 

7/23/2012 

 

(1031.0) 

 

Description:

 

-

Supports Angry Birds App. 

 - Improves performance of Smart Hub 
 - Adds print function in photo 
applications such as the Photo function 
of AllShare Play or Picasa. 
 - Supports Samsung Audio Dock and 
Wireless Keyboard VG-KBD1500 
 - Resolves compatibility issue with 
DLNA devices and network 
router/switch. 
 - Improves picture quality. 
 - Enhances Voice Recognition feature. 

 

Service Bulletins 
 

ASC20120402001 

 

SUBJECT:  Issue with the Wake on Voice (WoV) 
Command for 2012 Smart Interaction TVs. 
SYMPTOM: TV turns on by itself or doesn’t turn on 
by voice command. 
REPAIR: Please check the firmware version. If the 
version is lower than 1012.0, have the customer 
upgrade to version 1012.0 or higher. 

 
 
  

 
 
 

 

 

Part No.

 

Description

 

BN44-00522A 

DC VSS-LED TV PD BD;PD46B2Q_CSM,PSLF131Q 

BN59-01148C 

NETWORK;WIDT-20R,INTERNAL WIFI,USB,34X36 

BN81-07133A 

A/S-CAMERA & IR;12Y LED 8K,W/O BOARD P-C 

BN94-05160N 

ASSY PCB MAIN;UE8Y,E8000 

BN95-00581D 

ASSY T CON;LSJ460HQ02-E,FHD 240HZ(F/W) 

BN95-00619A 

PRODUCT LCD-AMLCD;7K ,LTJ460HQ10-V,8BITS 

BN96-16798F 

ASSY SPEAKER P;6OHM,4PIN,10W,E7000/8000 

BN96-21431B 

ASSY BOARD P-RF-MODULE;BLUETOOTH MODULE, 

BN96-21935A 

ASSY COVER P-MIDDLE;UE8000,46,ABS+PMMA,H 

BN96-21939A 

ASSY STAND P-BASE;UE8000,46,ABS,HB,NC000 

BN96-21943A 

ASSY COVER P-REAR;UE8000,46,UO,PCM T0.4, 

BN96-21949B 

ASSY COVER P-FRAME BOTTOM;UE8000,46,SUS3 

BN96-22126A 

ASSY COVER P-FRAME TOP;UE8000,46,SUS304, 

BN96-22130A 

ASSY COVER P-FRAME SIDE;UE8000,46,SUS304 

BN96-22239L 

ASSY CABLE P-FFC;UN46ES8000GXZD,FFC,0.5M 

BN96-22666A 

ASSY MISC P-CAMERA MODULE;KITE-LED 8000, 

BN96-22726A 

ASSY BOARD P-5WAY SWITCH FUNCTION;E7000/ 

Support Information 

 

HELP

: (888)751-4086  (Tech Support) 

 

 

 
 

 

 

HOT TIPS 

Power On Problems:  (see page 2)     
Video Problems:  (see page 3) 

Main 

PCB 

SMPS

 

T-CON 

Board

 

MoiP(IR)

 

LVDS Cable

 

Summary of Contents for UN46ES8000FXZA

Page 1: ... PD BD PD46B2Q_CSM PSLF131Q BN59 01148C NETWORK WIDT 20R INTERNAL WIFI USB 34X36 BN81 07133A A S CAMERA IR 12Y LED 8K W O BOARD P C BN94 05160N ASSY PCB MAIN UE8Y E8000 BN95 00581D ASSY T CON LSJ460HQ02 E FHD240HZ F W BN95 00619A PRODUCT LCD AMLCD 7K LTJ460HQ10 V 8BITS BN96 16798F ASSY SPEAKER P 6OHM 4PIN 10W E7000 8000 BN96 21431B ASSY BOARD P RF MODULE BLUETOOTH MODULE BN96 21935A ASSY COVER P M...

Page 2: ... voltage transition 3 Low Voltages Pin 1 3 7 9 11 12 13 4 Backlight On Pin 10 5Vdc Forced Backlight On Mode 1 Disconnect Power Cord 2 Disconnect wire harness from CN201 3 Re Connect Power Cord 4 LED Backlight should immediately turn on NOTE If LED backlight fails to come on place a jumper wire between Pin 2 and Pin 4 and try again CN201 ...

Page 3: ...ns 5 Access Echo P located on Main PCB 6 Check Test Patterns 7 If OK suspect input Source 8 Access SOC T CON located on T CON Board 9 Check Test Patterns 10 If OK and Echo P was not good suspect Main Board or LVDS Cable UN46ES8000FXZA Fast Track Troubleshooting Manual Rev 8 20 12 ON SCREEN FAILURE EXAMPLES Green lines or a green screen likely caused by a defective main board LVDS or T CON If Pictu...

Page 4: ...gs NOTE The displayed menu may differ depending on the model By Online Upgrades the software using the Internet First configure your network If The internet connection doesn t operate properly connection can be broken please retry downloading If the problem still happens download by USB and upgrade Standby mode upgrade Off On A manual upgrade will be automatically performed at selected time Since ...

Page 5: ...ss Mute 5 6 9 Exit Camera Left Mic Activated 2 Speak into Left Mic Verify its OK with sound from speakers 3 Press Enter 4 Speak into Right Mic Verify its OK with sound from speakers 5 Press Exit Preview Test OK only Indicates test completed Not that no error exists Camera Right Mic Activated Camera Microphone Troubleshooting ...

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