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USER MANUAL

Gaming Monitor

S27CG55* S32CG55*

The colour and the appearance may differ depending on the product, and the specifications are subject to 
change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

© Samsung

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.

Trademarks other than that of Samsung are owned by their respective owners.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where 

the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the 

user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Summary of Contents for S27CG55 Series

Page 1: ...manual in parts or entirety without the authorization of Samsung is prohibited Trademarks other than that of Samsung are owned by their respective owners An administration fee may be charged in the fo...

Page 2: ...stallation 30 System Requirements 30 DriverInstallation 30 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Centre 31 Product diagnosis Screen issue 31 Checking the Resolut...

Page 3: ...cations General 35 Standard Signal Mode Table 37 Appendix Responsibility forthe Pay Service Cost to Customers 39 Not a product defect 39 A Product damage caused by customer s fault 39 Others 39 FreeSy...

Page 4: ...o protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not us...

Page 5: ...install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make...

Page 6: ...m power off the product and remove the power cord Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not tou...

Page 7: ...DC adapter in a well ventilated area If you place the AC DC power adapter hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to...

Page 8: ...e the cloth to wipe the exterior of the product clean Do not apply a cleaning agent that contains alcohol solvent or surfactant to the product Do not spray water or detergent directly on the product 4...

Page 9: ...wn in the figure Check that the stand neck is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Hold the back of the product as shown in the figure Push the assemble...

Page 10: ...e holding the product with one hand pull the stand neck with your other hand to in detach the stand as shown in the figure 3 Remove the stand neck from the stand base by pulling it in the direction of...

Page 11: ...product as shown in the diagram when installing the product The exterior may differ depending on the product 10 cm 10 cm 10 cm 10 cm 10 cm Adjusting the Product Tilt The colour and shape of parts may...

Page 12: ...ount kits contain a detailed installation manual and all parts necessary for assembly are provided Do not use screws that are longer than the standard length or do not comply with the VESA standard sc...

Page 13: ...ct the power LED operation to be enabled or disabled on the menu screen System Power LED On Function Key Guide To use the Function Key Guide press the JOG button when the screen is turned on Custom Ke...

Page 14: ...self with the product functions precautions and other information required to use the product properly 5 To use Max specifications of our products check the support specifications of the cable version...

Page 15: ...o function is not supported if the source device is connected using the HDMI DVI cable The optimum resolution may not be available with an HDMI DVI cable Connection Using an DP Cable DP IN It is recom...

Page 16: ...e model Use an adapter that meets the power consumption specification of the model 2 Next connect the power cord to the power outlet 3 Press the JOG button at the bottom of the product to turn it on T...

Page 17: ...Q A How can I change the resolution You can adjust the refresh rate according to the screen resolution by selecting Game Refresh Rate in the OSD menu To enable the maximum refresh rate set FreeSync t...

Page 18: ...d with the graphics card that can change the refresh rate It is unavailable in the devices e g AV devices with fixed refresh rates If the function is applied the screen may have malfunction If the Ref...

Page 19: ...ifferent from the setting for Refresh Rate on the product the function may not be supported Black Equalizer Adjust the brightness of the dark areas As the value gets closer to 1 the darker areas of th...

Page 20: ...rd broadcasts 16 9 Display the picture with an aspect ratio of 16 9 Screen Fit Display the picture with the original aspect ratio without cutting off 17 4 3 Use a 4 3 aspect ratio on a 17 inch screen...

Page 21: ...andard Obtain a picture quality suitable for playing games RPG This mode is optimised for 3D graphics and instant messaging on the RPG Role Playing Game game screen RTS Increase the colour temperature...

Page 22: ...dark This will save power and reduce eye fatigue Game Standard Obtain a picture quality suitable for playing games RPG This mode is optimised for 3D graphics and instant messaging on the RPG Role Pla...

Page 23: ...trast Enhancer Automatically balance the contrast to prevent excessive differences between bright and dark areas HDR Tone Mapping Automatically adjusts the brightness with tone mapping processing acco...

Page 24: ...e connected source device In such case Black Level can be used to adjust the image quality Auto Select this mode if you want Normal or Low to be automatically selected depending on the signal Normal S...

Page 25: ...in the default settings and it was tested by T V Rheinland and certified as it met the requirements of T V Rheinland Low Blue Light Content standards Screen Adjustment H Position Move the screen to t...

Page 26: ...ode Allows users with colour blindness to experience rich colours Enable this feature to customise colours to suit yourviewing conditions to experience richer colours on the screen Some menus are not...

Page 27: ...System Off Timer Plus and set Off Timer to Off Eco Timer Eco Timer Turn on Eco Timer mode Eco Off After The Eco Off After can be set between 10 and 180 minutes The product will automatically power off...

Page 28: ...a blank screen may appear In this case check the specifications of the device Set HDMI mode to 1 4 if the monitor is connected to an HDMI device and the monitor does not display the screen properly d...

Page 29: ...FAT32 When performing update make sure that only one BIN file bin is saved in the root directory If the No update files found on your USB device Please check your USB device and try again message is...

Page 30: ...does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment Syst...

Page 31: ...wing Caution When the product makes popping cracking sound The sound may be caused by contraction or expansion from temperature change of external components or internal circuit of the product This is...

Page 32: ...resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table P 37 in this manual and the Information menu on the product Change th...

Page 33: ...volume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software Video is available but there is no sound Sound cannot be heard if an HDM...

Page 34: ...ngs Display adapter properties Monitor and adjust Screen refresh rate under Monitor settings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen...

Page 35: ...2331 mm V 0 2724 mm H x 0 2724 mm V Maximum Pixel Clock 640 MHz 640 MHz Power Supply AC100 240V 50 60Hz Based on the AC voltage of the adapter For the DC voltage of the product refer to the product la...

Page 36: ...prove quality For detailed device specifications visit the Samsung website Europe only To access energy labelling information about this product on the European Product Registry for Energy Labelling E...

Page 37: ...s according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V Port HDMI IN DP IN IBM 720...

Page 38: ...580 080 O O Unique Custom Timing 2560 x1440 241 483 164 835 639 930 O Unique Custom Timing 2560 x1440 240 657 164 833 637 740 O This input signal is supported on S27CG55 This input signal is supporte...

Page 39: ...gramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

Page 40: ...ion and update it with the latest one While you are using the FreeSync function the screen may flicker due to variation of the output frequency from the graphics card The response rate during the game...

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