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User Manual

The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior 
notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.

S24A40*U S27A40*U

(Singapore only : S24A400UJE / S27A400UJE)
(Saudi Arabia only : S24A400UJM / S27A400UJM)

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user 
manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual 
has not been read).

You will be informed of the administration fee amount before a technician visits.

Summary of Contents for S24A400UJE

Page 1: ...g is prohibited Trademarks other than that of Samsung are owned by their respective owners S24A40 U S27A40 U Singapore only S24A400UJE S27A400UJE Saudi Arabia only S24A400UJM S27A400UJM An administrat...

Page 2: ...uide 15 Connecting and Using a Source Device Read below before connecting the product 16 Ports 17 Connecting and Using a PC 18 Connection Using the HDMI Cable 18 Connection Using an HDMI DVI Cable 18...

Page 3: ...ct diagnosis Screen issue 30 Checking the Resolution and Frequency 30 Check the following 30 Q A 33 Specifications General 34 Standard Signal Mode Table 36 Appendix Responsibility forthe Pay Service C...

Page 4: ...o protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not us...

Page 5: ...product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front Whe...

Page 6: ...hunderstorm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found...

Page 7: ...may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury...

Page 8: ...front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right...

Page 9: ...firmly connected to avoid injury caused by falling of the base Tightly fasten the connecting screw at the bottom of the stand base Fasten the large screw in the middle for assembly 3 4 5 Push the ass...

Page 10: ...Do not press down on the product There is a risk of damaging the product Checking the space around the product Make sure to have enough space forventilation when placing the product An internal temper...

Page 11: ...e product tilt and height can be adjusted Hold the top centre of the product and adjust the height carefully The height adjustment has a certain tolerance Stay within the tolerances when adjusting the...

Page 12: ...even in public places The locking device shape and locking method depend on the manufacturer Refer to the manuals provided with your anti theft locking device for details To lock an anti theft lockin...

Page 13: ...t do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the produ...

Page 14: ...nction Key Guide To use the Function Key Guide press the JOG button when the screen is turned on Source Changes the input source A message will appear on the top left corner of the screen if the input...

Page 15: ...s displayed only when the monitor screen is turned on the computer resolution changes or the input source changes Brightness Volume Features Eye Saver Mode Off UP DOWN Adjust Brightness Contrast Sharp...

Page 16: ...bles from both the product and the external device to prevent damage to the product due to a short circuit or over current 3 After all signal cables have been properly connected connect the power cabl...

Page 17: ...a PC is connected to the port using a USB Type C cable Connect to a USB device Connect to a USB device Used to update the software DP Connects to a PC using a DP cable HDMI Connects to a source devic...

Page 18: ...ction Using an HDMI DVI Cable When using HDMI DVI cable audio may not be supported according to source device The optimum resolution may not be available with an HDMI DVI cable Connection Using an DP...

Page 19: ...o a power source The company is not liable for problems or damages to an external device caused by using an unauthorised cable for the connection Some products do not follow the USB standard and it ma...

Page 20: ...mbly is complete Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language on infor...

Page 21: ...ironment where the product will be used This menu is not available when Eco Saving Plus is enabled This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is...

Page 22: ...duct can display normally Not every model can support all of these signals Brightness You can adjust the general brightness of the picture Range 0 100 A highervalue will make the picture appear bright...

Page 23: ...er or set top box etc is connected to the product via HDMI image quality degradation contrast colour degradation black level etc may occur depending on the connected source device In such case Black L...

Page 24: ...mode 4 3 16 9 Screen Fit The function may not be supported depending on the ports provided with the product Changing the Screen Ratio is available when the following conditions are satisfied A digita...

Page 25: ...H Position Move the menu position to the left or right V Position Move the menu position up or down Language Set the menu language A change to the language setting will only be applied to the onscree...

Page 26: ...le when Game Mode is enabled This option is not available when Picture Mode is in Dynamic Contrast mode Off Timer Plus Off Timer Off Timer Turn on Off Timer mode Turn Off After The off timer can be se...

Page 27: ...ime Control the response rate of a button when the button is pressed Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a command responds only once when a button is pressed Power LE...

Page 28: ...orming update make sure that only one BIN file bin is saved in the root directory If the No USB devices detected Please check and try again message is displayed this is probably due to the following r...

Page 29: ...hortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Envi...

Page 30: ...cables Check the following Installation issue Blank spaces are found on all foursides of the screen when an HDMI orHDMI DVI cable is connected to the product and PC The blank spaces found on the scree...

Page 31: ...within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table P 36 in this manual and the Information menu on th...

Page 32: ...the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software programme Video is available but there is no sound Sound cannot be heard if an HDM...

Page 33: ...een refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go...

Page 34: ...tch 0 2745 mm H x 0 2745 mm V 0 3114 mm H x 0 3114 mm V Maximum Pixel Clock 180 MHz 180 MHz Power Supply AC 100 240 V 50 60 Hz Refer to the label at the back of the product as the standard voltage can...

Page 35: ...lace automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately1 pixel per million 1ppm may be...

Page 36: ...change the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x...

Page 37: ...cle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequ...

Page 38: ...ramme If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation...

Page 39: ...response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate The sound quality of the product may be degraded If you encounter any...

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