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3. Maintenance

Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clean your machine regularly to keep it in the best printing condition 

and use your machine longer.

 

Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the 
cabinet.

If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum 
cleaner, toner blows in the air and might be harmful to you.

 

Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

10 

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks 

or smearing. Cleaning the inside of the machine clears and reduces these problems.

 

Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as 
benzene or thinner. Printing quality problems can occur and cause damage to the machine.

 

Summary of Contents for ProXpress M4530ND

Page 1: ...um cleaner toner blows in the air and might be harmful to you 9 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Dampen the cloth slightly with water but be careful not to let any water drip onto or into the machine 10 Cleaning the inside During the printing process paper toner and dust particles can accumulate inside the machine This buildup can cause print quality probl...

Page 2: ...Cleaning the machine 77 3 Maintenance ...

Page 3: ...Cleaning the machine 78 3 Maintenance ...

Page 4: ...Cleaning the machine 79 3 Maintenance 11 Cleaning the pickup roller ...

Page 5: ... intentional or unintentional actions of the user When moving the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 6: ... This chapter gives helpful information about what to do when you encounter an error If your machine has a display screen check the message on the display screen first to solve If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 255 If you cannot find a solution in the User s Guide or the problem persi...

Page 7: ...uidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 37 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 107 ...

Page 8: ... To avoid tearing the paper pull the jammed paper out slowly and gently 1 In tray1 Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 17 ...

Page 9: ...ustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 17 This troubleshooting may not be available depending on model or optional goods see Variety feature on page 8 ...

Page 10: ...Clearing paper jams 85 4 Troubleshooting If you do not see the paper in this area stop and go to next step If you do not see the paper in this area stop and go to next step ...

Page 11: ...Clearing paper jams 86 4 Troubleshooting 3 In the multi purpose tray ...

Page 12: ... until device cools down before accessing this area Turn power off to cool the machine down Take care when removing paper from the machine Illustrations in this user s guide may differ from your machine depending on the model and options installed Check your machine type see Front view on page 17 ...

Page 13: ...Clearing paper jams 88 4 Troubleshooting ...

Page 14: ...Clearing paper jams 89 4 Troubleshooting If you do not see the paper in this area stop and go to next step If you do not see the paper in this area stop and go to next step ...

Page 15: ...jams 90 4 Troubleshooting 5 In the exit area The Fuser area is HOT please wait until device cools down before accessing this area Turn power off to cool the machine down Take care when removing paper from the machine ...

Page 16: ...Clearing paper jams 91 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 17: ...Clearing paper jams 92 4 Troubleshooting 6 In the duplex unit area ...

Page 18: ...Clearing paper jams 93 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 19: ...chine is on line and can be used Red Blinking A minor error has occurred and the machine is waiting for the error to be cleared Check the display message When the problem is cleared the machine resumes Small amount of toner is left in the cartridge The estimated cartridge lifea of toner is close Prepare a new cartridge for replacement You may temporarily increase the printing quality by redistribu...

Page 20: ...s power is off a Estimated cartridge life means the expected or estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by operating environment percentage of image area printing interval graphics media and media size LED Status Description ...

Page 21: ...umber tray type indicates the tray number color indicates the color of toner 7 Paper Jam related messages Message Meaning Suggested solutions Jam inside of duplex Paper has jammed during duplex printing This is applicable only to machines with this feature Clear the jam see In the duplexunitarea onpage 92 Jam bottom of duplex Jam in exit area Paper has jammed in the exit area Clear the jam see In ...

Page 22: ...s a problem in the imaging unit Turn the machine off and back on again If the problem persists call for service Prepare new toner Prepare new toner cartridge The estimated cartridge lifeb of toner is close Prepare a new cartridge for a replacement You may temporarily increase the printing quality by redistributing the toner see Redistributing toner on page 65 Prepare IMG unit Prepare new imaging u...

Page 23: ...ng unit designed for your machine see Available consumables on page 60 Message Meaning Suggested solutions Replace new toner Replace with new toner cartridge The indicated toner cartridge has almost reacheditsestimated cartridge lifeb Replace the toner cartridge for the best print quality when this message appears Using a cartridge beyond this stage can result in printing quality issues see Replac...

Page 24: ...fected by the percentage of image area operating environment printing interval media type and media size Message Meaning Suggested solutions Output bin is full Paper in output bin is full Remove printed paper The output tray is full Remove papers from the output tray the machine resumes printing If the problem persists call for service Paper Empty in all trays Paper is empty in all tray Load paper...

Page 25: ...y Load paper in the tray Paper Empty in tray type Paper is empty in tray type Load paper There is no paper in the tray Load paper in the tray Message Meaning Suggested solutions Message Meaning Suggested solutions IP Conflict This IP address conflictswiththatof other system Check it The IP address is used elsewhere Check the IP address or obtain a new IP address 802 1x Network Error 802 1x authent...

Page 26: ...leminthe HDD system Reboot the power If the problem persists please call for service Message Meaning Suggested solutions Error error number HDD System Failure error number Turn off then on Call for service if the problem persists Thereisaprobleminthe HDD system Reboot the power If the problem persists please call for service Error error number LSU Failure error number Turn off then on Call for ser...

Page 27: ...proper Room Temp The room temperature is not suitable for this set use Please adjust room temperature The machine is in a room with improper room temperature Move the machine to a room with proper room temperature see Specifications on page 105 Replace fuser unit Replace with new fuser unit The life of the fuser unit has expired Replace the fuser unit with a new one If the problem persists please ...

Page 28: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 105 Regulatory information 115 Copyright 126 ...

Page 29: ...siona Width x Length x Height 433 x 460 x 368 mm 17 05 x 18 11 x 14 49 inches Weighta Machine with consumables 28 kg 61 73 Ibs Noise Levelb c Ready mode Less than 30 dB A Print mode Less than 54 dB A Temperature Operation 10 to 30 C 50 to 86 F Storage packed 20 to 40 C 4 to 104 F Humidity Operation 20 to 80 RH Storage packed 10 to 90 RH Power ratingd 110 volt models AC 110 127 V 220 volt models AC...

Page 30: ... simplex printing c China only If the equipment s noise is louder than 63 db A the equipment should be placed in region of relatively independent advice d See the rating label on the machine for the correct voltage V frequency hertz and of current A for your machine e The power consumption may be affected by the machine s status setting conditions operating environment and measuring equipment and ...

Page 31: ... x 13 inches A4 210 x 297 mm 8 26 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 16 x 10 11 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 82 x 8 26 inches Statement 140 x 216 mm 5 5 x 8 5 inches A6 105 x 148 mm 4 13 x 5 82 inches Not available in optional tray Index Card 76 x 127 mm 3 00 x 5 00 inches Not avail...

Page 32: ... g m2 24 to 32 lb bond Thicker paper Refer to the Plain paper section Refer to the Plain paper section Not available in tray1 optional tray 164 to 220 g m2 44 to 59 lb bond Thin paper Letter Legal Oficio US Folio A4 JIS B5 ISO B5 Executive A5 Statement Refer to the Plain paper section 60 to 69 g m2 16 to 19 lb bond 550 sheets 60 to 69 g m2 16 to 19 lb bond 100 sheets Labelsf g Letter Legal Oficio ...

Page 33: ...S Folio A4 JIS B5 ISO B5 Executive A5 Statement Refer to the Plain paper section 105 to 120 g m2 28 to 32 lb bond 105 to 120 g m2 28 to 32 lb bond Colored Cotton Punched Paper Letter Legal Oficio US Folio A4 JIS B5 ISO B5 Executive A5 Statement Refer to the Plain paper section 75 to 90 g m2 20 to 24 lb bond 75 to 90 g m2 20 to 24 lb bond Letterheadg Letter Legal Oficio US Folio A4 JIS B5 ISO B5 Ex...

Page 34: ...ches a If media weight is over 105 g m2 28 lb bond load a paper into the tray one by one b Maximum capacity may differ depending on media weight thickness and environmental conditions c Envelope Monarch and Envelope C6 are not supported for optional tray d Index Card is supported only multi purpose tray e A6 PostCard 4 x 6 and PostCard 100 x 148 are not supported for optional tray f Smoothness 100...

Page 35: ...z 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 GHz x86 or 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Windows 8 Windows 8 1 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 2 GB 20 GB Su...

Page 36: ...inistrator rights can install the software Windows Terminal Services is compatible with your machine Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors 867 MHz or faster Power PC G4 G5 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 7 10 9 Intel processors 2 GB 4 GB ...

Page 37: ... Ubuntu 10 04 10 10 11 04 11 10 12 04 12 10 13 04 13 10 14 04 SuSE Linux Enterprise Desktop 10 11 Debian 6 7 Mint 13 14 15 16 CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB Items Requirements Operating system Sun Solaris 9 10 11 x86 SPARC HP UX 11 0 11i v1 11i v2 11i v3 PA RISC Itanium IBM AIX 5 1 5 2 5 3 5 4 6 1 7 1 PowerPC Free HDD space Up to 100 MB ...

Page 38: ...wireless LAN Near Field Communication NFC a a Optional device Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows Server 2008 R2 Various Linux OS Mac OS X 10 5 10 9 UNIX OS Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD AirPrint Google Cloud Print ThinPrint SNMPv 1 2 3 HTTP IPSec TCP IPv6 DHCP D...

Page 39: ...ments of IEC 60825 1 2007 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam...

Page 40: ...vation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENRGY STAR label will be on your m...

Page 41: ... that may cause undesired operation This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfrom others ofwa...

Page 42: ...rienced radio TV technician for help Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitle...

Page 43: ... following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service FCC Statement for Wi...

Page 44: ...rect 13 amp fuse You then need to replace the fuse cover If you have lost the fuse cover do not use the plug until you have another fuse cover Contact the people from you purchased the machine The 13 amp plug is the most widely used in the UK and should be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not remove th...

Page 45: ... states related to low voltage equipment January 1 1996 Council Directive 2004 108 EC approximation of the laws of the Member States related to electromagnetic compatibility March 9 1999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the relevant Directives and referenced standards ...

Page 46: ...patibility of TBR21 terminals The product has been designed against and is fully compliant with all of the relevant advisory notes contained in this document European radio approval information for products fitted with EU approved radio devices Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz band may be present embedded inyourprinte...

Page 47: ...are should be taken to minimize human contact during normal operation As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities is typical This device should be used more than 20 cm 8 inches from the body when wireless devices are on and transmitting This transmitter must not be colloc...

Page 48: ...on country If your system came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service Only use drivers approved for...

Page 49: ...Regulatory information 125 5 Appendix 21 China only ...

Page 50: ...one iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc 7 All other brand or product names are trademarks of their respective companies or organizations REV 1 00 QR code The software included in this product contains open source software You may obtain the complete corresponding source code for a...

Page 51: ... about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on Windows ...

Page 52: ...e network 6 IPv6 configuration 15 Wireless network setup Optional 18 Using the NFC feature Optional 36 Supported Mobile Apps 44 AirPrint 46 Google Cloud Print 48 1 Useful Setting Menus Before you begin reading a chapter 3 Information 4 Layout 5 Paper 6 Graphic 7 System Setup Setup 8 Emulation 12 Image Management 13 Network 14 Job Management 16 Admin Setup 17 Eco 19 USB 20 Job Status 21 Counter 22 ...

Page 53: ...sing management tools 2 Easy Capture Manager 3 Samsung AnyWeb Print 4 Easy Eco Driver 5 Using SyncThru Web Service 6 Using Samsung Easy Printer Manager 10 Using Samsung Printer Status 13 Using Samsung Printer Experience 15 1 Troubleshooting Paper feeding problems 2 Power and cable connecting problems 3 Printing problems 4 Printing quality problems 8 Operating system problems 16 ...

Page 54: ... machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 142 Installation for Mac 133 Reinstallation for Mac 134 Installation for Linux 135 Reinstallation for Linux 136 If you are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the driver...

Page 55: ...S X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the password and click OK or Install Software 10 Select USB Connected Printer on the Printer Connection Type and clic...

Page 56: ...n the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK 5 After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 57: ...achine is connected to your computer and powered on 2 Copy Unified Linux Driver package to your system 3 Open Terminal program and go to the folder that you copied the package to 4 Extract the package 5 Move to uld folder 6 Execute install sh command If you re not logged in as root execute the command with sudo as sudo install sh 7 Proceed with installation 8 When installation finished launch prin...

Page 58: ... work properly uninstall the driver and reinstall it 1 Open Terminal program 2 Move to uld folder extracted from Unified Linux Driver package 3 Execute uninstall sh command If you re not logged in as root execute the command with sudo as sudo uninstall sh 4 Proceed with uninstallation ...

Page 59: ...ing up a network connected machine and software Useful network programs 138 Wired network setup 139 Installing driver over the network 142 IPv6 configuration 151 Wireless network setup Optional 154 Using the NFC feature Optional 172 Supported Mobile Apps 180 AirPrint 181 Google Cloud Print 183 ...

Page 60: ...on s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine management solution for network administrators SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corpor...

Page 61: ...ing this Network Configuration Report you can find your machine s MAC address and IP address For example MAC Address 00 15 99 41 A2 78 IP Address 169 254 192 192 5 Setting IP address The machine that does not support the network interface it will not be able to use this feature see Rear view on page 18 TCP IPv6 is not supported by this program First you have to set up an IP address for network pri...

Page 62: ...onfiguration Report see Printing a network configuration report on page 139 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 8 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Mac Before using the SetIP program disable the computer firewall f...

Page 63: ...nter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 14 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Linux Before using the SetIP program disable the computer firewall from System Preferences or Administrator The following instructions may vary fr...

Page 64: ...Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 139 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 ...

Page 65: ...using the supplied software CD 1 Make sure that the machine is connected to the network and powered on Also your machine s IP address should have been set see Setting IP address on page 139 2 From Charms select Settings Change PC settings Devices 3 Click Add a device Discovered machines will be shown on the screen 4 Click the model name or host name you wish to use You can print a Network Configur...

Page 66: ...pecified by command Printer port name can be specified as IP address hostname USB local port name IEEE1284 port name or network path For example p xxx xxx xxx xxx in where xxx xxx xxx xxx means IP address for network printer p USB001 P LPT1 p hostname p computer_name shar ed_printer or xxx xxx xxx xxx shared _printer in where computer_name share d_printer or xxx xxx xxx xxx shared _printer means t...

Page 67: ...ption x or X Uses existing machine driver files to create printer instance if it is already installed This command provides a way to install a printer instance that uses installed printer driver files without installing an additional driver up printer name or UP printer name Removes only specified printer instance and not the driver files This command provides a waytoremoveonlyspecified printer in...

Page 68: ... Customize you can choose individual components to install 9 Enter the password and click OK or Install Software 10 Select Network Connected Printer Wired or Wireless on the Printer Connection Type and click Continue 11 Click Add Printer button to select your printer and add it to your printer list 12 Click IP and Select HP Jetdirect Socket in Protocol 13 Enter the machine s IP address in the Addr...

Page 69: ...u are not logged in as root execute the command with sudo as sudo install sh 7 Proceed with installation 8 When installation finished launch Printing utility Go to System Administration Printing or execute system config printer command in Terminal program 9 Click Add button 10 Select AppSocket HP JetDirect and enter your machine s IP address 11 Click Forward button and add it to your system Add a ...

Page 70: ... procedure is common for all variants of UNIX OS mentioned 1 From the Samsung website download and unpack the UNIX Printer Driver package to your computer 2 Acquire root privileges su 3 Copy the appropriate driver archive to the target UNIX computer See administration guide of your UNIX OS for details 4 Unpack the UNIX printer driver package For example on IBM AIX use the following commands gzip d...

Page 71: ...e printer To add the printer to your UNIX system run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window according to the following steps 1 Type the name of the printer 2 Select the appropriate printer model from the model list 3 Enter any description corresponding to the type of the printer in the Type field This is optional 4 Spe...

Page 72: ...Installing driver over the network 150 2 Using a Network Connected Machine 11 Check the Make Default option to set this printer as default 12 Click OK to add the printer ...

Page 73: ...network environment follow the next procedure to use the IPv6 address 10 From the control panel Activating IPv6 Accessing menus may differ from model to model see Menu overview on page 26 1 Select Menu Network TCP IP IPv6 IPv6 Protocol on the control panel OR Select Setup Network Next TCP IP IPv6 IPv6 Protocol on the touch screen 2 Select On using arrows on the touch screen 3 Turn the machine off ...

Page 74: ... web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and password We recommend you to change the default password for security reasons ID admin Password sec00000 3 Wh...

Page 75: ... IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report see Printing a network configuration report on page 139 Link local Address Self configured local IPv6 address Address starts with FE80 Stateless Address Automatically configured IPv6 address by a network router Stateful Address IPv6 add...

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