Samsung DV48J7700E Series User Manual Download

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Dryer

User manual

DV48J7700E(G)*/DV48J7770E(G)*

DV7700J-03170Q-01_EN-US.indd 1

2015/4/9 16:22:30

Summary of Contents for DV48J7700E Series

Page 1: ...Dryer User manual DV48J7700E G DV48J7770E G DV7700J 03170Q 01_EN US indd 1 2015 4 9 16 22 30 ...

Page 2: ...ents 14 Exhausting 16 Gas requirements 17 Electrical requirements 18 Grounding 19 Electrical connections 20 Step by step installation 21 Connecting the inlet hose 26 Final installation check list 28 Vent blockage test DV48J7700E G 29 Dryer exhaust tips 30 Door reversal 33 Before you start 36 Guideline 36 Operations 37 Control panel 37 Simple steps to start 40 Cycle overview 41 Cycle guide 43 Optio...

Page 3: ...nts SAVE THESE INSTRUCTIONS Troubleshooting 48 Checkpoints 48 Information codes 51 Specifications 53 Protecting the environment 53 Specification sheet 54 Cycle chart 56 DV7700J 03170Q 01_EN US indd 3 2015 4 9 16 22 31 ...

Page 4: ...structions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your dryer Because the following operating instructions cover various models the characteristics of your dryer may differ slightly from those described in this manual and not all warning signs may be ap...

Page 5: ...lexible venting materials are known to collapse be easily crushed and trap lint These conditions will obstruct clothes dryer airflow and increase the risk of fire To reduce the risk of severe injury or death follow all installation instructions Save these instructions Important safety precautions WARNING To reduce the risk of fire electric shock or injury to persons when using your appliance follo...

Page 6: ...screen before or after each load 13 Do not use heat to dry articles containing foam rubber or similarly textured rubber like materials 14 Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint dust and dirt 15 The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel 16 Do not place items exposed to ...

Page 7: ...ied on a heat setting Heated foam rubber materials can under certain circumstances produce fire by spontaneous combustion WARNING What to do if you smell gas Do not try to light any appliance Do not turn on the appliance Do not touch any electrical switch Do not use any phone in your building Clear the room building or area of all occupants Immediately call your gas supplier from a neighbor s phon...

Page 8: ...e Do not reach into the appliance when the drum is moving Do not install or store this appliance where it will be exposed to the weather Do not tamper with controls Do not repair replace or attempt to service any part of the appliance unless specifically instructed to in the user repair instructions and you have the understanding and skills to carry out the procedure Do not use fabric softeners or...

Page 9: ...hese oils Residual oil on clothing can ignite spontaneoulsy The potential for spontaneous combustion increases when items containing vegetable oil or cooking oil are exposed to heat Heat sources such as your dryer can warm these items allowing an oxidation reaction in the oil to occur Oxidation creates heat If this heat cannot escape the items can become hot enough to catch fire Piling stacking or...

Page 10: ...accidents when using it What s included Make sure all the parts are included in the product package If you have a problem with the dryer or the parts contact a local Samsung customer center or the retailer 01 02 05 03 04 01 Control panel 02 Work top 03 Filter 04 Door 05 Duct exhaust DV7700J 03170Q 01_EN US indd 10 2015 4 9 16 22 32 ...

Page 11: ...ION Do not move the product while holding the front part of the top cover of the dryer This may cause the cover to separate from the dryer and result in injury Wear protective gloves whenever lifting or carrying the dryer to prevent personal injury or strain Tools needed for installation Pliers Cutting knife Pipe wrench for gas model only Nut drivers Leveller Phillips screwdriver Duct tape Wrench ...

Page 12: ...d may present a risk of electric shock only during servicing Service personnel Do not contact this part while appliance is energized Basic requirements Make sure you have everything necessary for proper installation A GROUNDED ELECTRICAL OUTLET is required See Electrical Requirements A POWER CORD for electric dryers except in Canada GAS LINES if installing a gas dryer The gas lines must meet natio...

Page 13: ...nd or weather Keep the dryer area clear of combustible materials gasoline and other flammable vapors and liquids A dryer produces combustible lint The area around the dryer should be kept lint free Alcove or closet installation Minimum clearances between the dryer and adjacent walls or other surfaces are 2 in front 17 on top 1 on either side and 5 in the back The closet front must have two unobstr...

Page 14: ...tion should be cleaned regularly If a flexible metal duct must be used use the type with a stiff sheet metal wall Do not use a flexible duct with a thin foil wall Serious blockage can result if the flexible metal duct is bent too sharply Never install any type of flexible duct in walls ceilings or other concealed spaces Keep the exhaust duct as straight and short as possible Secure joints with duc...

Page 15: ...e If clothes are not getting dry then check ducting for obstructions Do not exhaust dryer into any wall ceiling crawl space or concealed space of a building gas vent or any other common duct or chimney This could create a fire hazard from lint expelled by the dryer If the new dryer is being installed into an existing exhaust system you must make sure The exhaust system meets all local state and na...

Page 16: ...ther fasteners means that extend into the duct and catch lint In Canada All dryer must be exhausted to the outside The exhaust duct should be 4 inches 10 2 cm in diameter Use only those foil type flexible ducts if any specifically indentified for use with the appliance by the manufacturer shall be used See Ducting requirements in the Installation section for the maximum duct length and number of b...

Page 17: ...s shut off valve be installed within 6 of your dryer Gas dryers installed in residential garages must be raised 18 inches 46 cm above the floor Additionally a 1 8 0 3 cm N P T National Pipe Thread plugged tapping accessible for test gauge connection must be installed immediately upstream of your dryer s gas supply connection Your dryer must be disconnected from the gas supply pipe system during an...

Page 18: ...tor can result in a risk of electric shock Check with a qualified electrician or serviceman if you are in doubt as to whether your dryer is properly grounded Do not modify the plug provided with your dryer if it doesn t fit the outlet have a proper outlet installed by a qualified electrician To prevent unnecessary risk of fire electrical shock or personal injury all wiring and grounding must be do...

Page 19: ...our dryer if it doesn t fit the outlet have a proper outlet installed by a qualified electrician Never connect the ground wire to plastic plumbing lines gas lines or hot water pipes Electric models WARNING Your dryer has an optional cord with an equipment grounding conductor and a grounding plug This cord is sold separately The plug must be plugged into an appropriate outlet that is properly insta...

Page 20: ... be connected by means of a new power supply cord kit marked for use with a dryer that is U L listed and rated at a minimum of 120 240 volts 30 ampere with three No 10 copper wire conductors terminated with closed loop terminals open end spade lugs with turned up ends or with tinned leads Do not reuse a power supply cord from an old dryer The power cord electric supply wiring must be supported at ...

Page 21: ...screws when assembling ducting These joints should be taped Never use plastic flexible exhaust material NOTE A tip for tight installations Attach a section of the exhaust system to your dryer before putting it in place Use duct tape to secure this section to your dryer but do not cover the ventilation slots at the back of the dryer cabinet 4 If you have an electric model skip to Step 6 If you have...

Page 22: ...white or center wire of the power cord to the center silver colored terminal screw of the terminal block Tighten screw c Connect the other wires to outer terminal block screws Tighten screws d Tighten the strain relief screws e Insert the tab of the terminal block cover into your dryer s rear panel slot Secure the cover with a hold down screw WARNING If converting from a 4 wire electrical system t...

Page 23: ... power cord to the Neutral Post without connecting it to A cabinet ground call a service technician c Loosen or remove the center terminal block screw d Connect the neutral wire white or center wire of the power cord and the appliance ground wire white under the central screw of the terminal block e Connect the other wires to the outer terminal block screws Tighten screws f Tighten the strain reli...

Page 24: ... UL listed strain relief through the hole provided in the cabinet near the terminal block A strain relief must be used Do not loosen the nuts already installed on the terminal block Be sure they are tight Use a 3 8 1cm deep well socket A B 9 To ensure that the dryer provides optimal drying performance it must be level To level the dryer follow the lettered steps below A Using a leveller A check if...

Page 25: ...ore than necessary can cause the dryer to vibrate 10 Make sure all gas connections on gas models and exhaust and electrical connections are complete Plug in your dryer and then check its operation by using the checklist on page 28 11 For GAS MODELS ONLY The burner may not ignite initially due to air in the gas line Allowing your dryer to operate on a heat setting will purge the line If the gas doe...

Page 26: ...e Y connector 4 Using pliers tighten the coupling with an additional two thirds turn NOTE Do not overtighten as it may damage the coupling 5 Attach the angled end of the long hoses to the fill valve at the bottom of the dryer s rear frame Screw on the coupling by hand until it is seated on the fill valve connector 6 Using pliers tighten the coupling with an additional two thirds turn NOTE Do not o...

Page 27: ...ot be attached directly to the cold water faucet the short hose must be used 2 Turn the cold water faucet off 3 Attach the short inlet hose B to the cold water faucet Screw on the coupling by hand until it is seated on the faucet 4 Using pliers tighten the coupling with an additional two thirds turn NOTE Do not overtighten as it may damage the coupling DV7700J 03170Q 01_EN US indd 27 2015 4 9 16 2...

Page 28: ...rs tighten the coupling with an additional two thirds turn NOTE Do not overtighten as it may damage the coupling 9 Turn the cold water faucet on 10 Check for leaks around the Y connector faucets and hoses Final installation check list The dryer is plugged into an electrical outlet and grounded properly The exhaust ductwork is hooked up and the joints are taped You have used rigid or stiff walled f...

Page 29: ...f 000 Diagnosis time is about 2 minutes Don t open the door during diagnosis 4 About 2min Later if the diagnosis is completed diagnosis result is displayed and tone is given If state of the exhaust system is normal End appears and completion sounds is given If the exhaust system can t exhaust smoothly CLg appears and alarm sounds is given In case of any other problem information code appears Check...

Page 30: ...lso be interrupted or blocked slightly Set properly according to Installation process of this manual Dryer exhaust tips WARNING Plastic or non metal flexible duct presents a potential fire hazard 1 Make sure your dryer is installed properly so it exhausts air easily 2 Use 4 diameter rigid metal duct Tape all joints including at the dryer Never use lint trapping screws DV7700J 03170Q 01_EN US indd ...

Page 31: ...ducts before installing your new dryer Be sure the vent flap opens and closes freely Inspect and clean the exhaust system annually Don t let a poor exhaust system slow drying by 1 Restricting your dryer with a poor exhaust system DV7700J 03170Q 01_EN US indd 31 2015 4 9 16 22 37 ...

Page 32: ...tion Installation 2 Using a plastic thin foil or non metal flexible duct 3 Using unnecessarily long ducts that have many elbows 4 Using crushed or clogged venting or ducts DV7700J 03170Q 01_EN US indd 32 2015 4 9 16 22 38 ...

Page 33: ...move the two screws from the holder lever and then remove the cover holder 5 Assemble the holder lever on the opposite side using the screws that were removed from the holder lever in Step 4 6 Assemble the cover holder on the opposite side 7 Remove the two cover hinges 8 Assemble the two cover hinges on the opposite side NOTE Use a flat head screwdriver to remove the cover holder s cover hinge DV7...

Page 34: ... handle door B The holder hinge and guiderholder glass 12 Remove the door lever and then install it on the opposite side NOTE Refer to the illustrations on the left to aid you in the assembly process B C 13 Remove the cover hole C 14 Assemble the holder glass and then fasten the 14 screws that you removed in step 9 15 Attach the cover hole DV7700J 03170Q 01_EN US indd 34 2015 4 9 16 22 39 ...

Page 35: ...tion 16 Install the door on the frame front and then fasten the 4 screws that you removed in step 2 NOTE Check the positions of the screws you installed in the hinge door DV7700J 03170Q 01_EN US indd 35 2015 4 9 16 22 40 ...

Page 36: ...rying and wrinkling Unless recommended on the care label avoid drying woolens or fiberglass items Avoid drying unwashed items Do not dry items soiled with oil alcohol gasoline etc Cleaning the lint filter A Clean the lint filter after or before every load This is to prevent a fire hazard 1 Pull out the lint filter A 2 Remove the lint 3 Slide the lint filter back into the place CAUTION Do not opera...

Page 37: ...ired cycle The indicator by the cycle name lights up 02 Dry Level Press to adjust the dryness in the Sensor Dry and Steam Dry cycles except STEAM SANITIZE An indicator light illuminates next to the desired dryness level Press the button repeatedly to scroll through the Dry Level options Larger or bulkier loads may require the Very Dry or More Dry for complete dryness Damp Dry is designed to partia...

Page 38: ...ormation code and dryer status Filter Check Steam Child Lock Drying in progress Sound On Off Cooling in progress Drum Light On Off DV48J7700E G Wrinkle Prevent in progress Vent Sensor DV48J7770E G 06 Adjust Time Time can be added or subtracted from the automatically set times in the Manual Dry cycles TIME DRY QUICK DRY and WRINKLE AWAY To add or subtract time from the cycle press the Adjust Time o...

Page 39: ...e amount of laundry to be dried When the product is shipped the Eco Dry function is set to on by default 09 Power Press to turn on off the dryer 10 Start Pause Press to start or stop an operation NOTE If you insert laundry into your dryer while it is extremely tangled immediately after your washer has finished a wash or spin cycle it may degrade the drying efficiency or cause the door to open We r...

Page 40: ...r provides the additional options Wrinkle Prevent and Eco Dry Press to activate deactivate the options 4 Press Start Pause The dryer indicator lights up and the estimated cycle time appears on the display To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press Start Pause again to start the new cycle DV7700J 03170Q 01_EN US indd 40 2015 4 9 16 ...

Page 41: ...ted the Eco Dry function is enabled by default For more information refer to the description of the Eco Dry option HEAVY DUTY Use this cycle to get high heat for heavy fabrics such as jeans corduroys or work clothes BEDDING For bulky items such as blankets sheets and comforters PERM PRESS Dry wrinkle free cottons synthetic fabrics knits and permanent press fabrics automatically DELICATES For heat ...

Page 42: ...o four dry items In this cycle a small amount of water is sprayed into the dryer drum after several minutes of tumbling with heat WRINKLE AWAY Removes wrinkles from clothes stored in closets etc It provides wrinkle release via optimized steam care For best results load 2 3 items at once You can extend the drying time by a minimum of 20 minutes depending on the item type or load STEAM SANITIZE Sani...

Page 43: ... NORMAL and the Medium temperature settings for soft fluffy diapers Down filled Items jackets sleeping bags comforters etc Use the NORMAL and medium temperature setting Add a couple of dry towels to absorb moisture and shorten drying time Pillows Use the NORMAL Add a couple of dry towels and a pair of clean sneakers to help the tumbling action and to fluff the items Do not dry kapok or foam pillow...

Page 44: ...retained Smart Care Smart Care lets you check the status of your dryer using a smart phone if it displays an information code To use Smart Care you need The Samsung Smart Care app A smart phone NOTE The Smart Care function has been optimized for Galaxy iPhone series cannot be supported for some models Download the Samsung Smart Care app into your smart phone from the Android market or Apple App st...

Page 45: ...ted on the display panel of the dryer the smart phone may not be able to recognize the panel or information code easily If you hold the smart phone at too large an angle relative to the front of the display panel it may not be able to recognize the information code For best results hold the smart phone so that the front of the panel and the smart phone are parallel or nearly parallel The informati...

Page 46: ...d straighten it if necessary Check the lint filter or the duct and clean it as soon as possible In the LEVEL 2 state the indicator blinks for 3 hours after the completion of the cycle If the Wrinkle Prevention function is activated this message is displayed for up to 3 hours If the Power button is pressed or the door is opened the power is immediately turned off NOTE For more information about the...

Page 47: ...leaning substance Once these steps are followed stains may still be visible but should not transfer to subsequent loads Powder coat tumbler To clean the powder coat tumbler use a damp cloth with a mild non abrasive cleaner suitable for easily marred surfaces Remove cleaner residue and dry with a clean cloth Dryer Exterior Clean with a soft damp cloth Do not use abrasive substances Protect the surf...

Page 48: ...int filter and clean them if necessary The dryer may have moved into the cool down phase of the cycle Does not dry Check all of the above plus Make sure the exhaust hood outside the home can open and close freely Check the exhaust system for lint buildup Ducting should be inspected and cleaned annually Use a 4 rigid metal exhaust duct Do not overload 1 wash load 1 dryer load Sort heavy items from ...

Page 49: ...the load has reached the selected dryness level For best drying results sort heavy items from lightweight items Has odours Household odours from paint varnish strong cleaners etc may enter the dryer with the surrounding room air This is normal as the dryer draws the air from the room heats it pulls it through the tumbler and exhausts it outside When these odours linger in the air completely ventil...

Page 50: ...m condensation The dripping water will stop after a short time Sprayed water is not visible during SteamCare Sprayed water is difficult to see when the door is closed Extended time Sensor Dry automatically senses the moisture in the load and shuts the dryer off when the selected dryness level is reached The drying time can change according to the type and amount of laundry See the cycle chart for ...

Page 51: ... motor relay circuit Check the motor connection cable Check the motor relay operation of the PCB Check the drum belt 5 bC2 Incorrect button state If the display PCB key circuit is shorted or not 6 HC High temperature heating check Clean the filter case or condenser If the information code remains contact a customer service centre enter the line test mode 7 HC4 8 9C1 The electronic control needs to...

Page 52: ...e No Code Action 11 dF Incorrect door switch Check if the door sensor unit is loose or short If any information code keeps appearing on the screen contact a local Samsung service center DV7700J 03170Q 01_EN US indd 52 2015 4 9 16 22 43 ...

Page 53: ...rials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance DV7700J 03170Q 01_EN US indd 53 2015 4 9 16 22 43 ...

Page 54: ...G DV48J7700E DV48J7770E Dimensions inches cm A Height Product 44 2 112 3 Install 46 2 B Width Product 27 0 68 6 Install 29 0 C Depth Product 30 0 76 3 Install 35 0 D Depth with door open 90 Product 49 80 126 5 Install 54 82 E Width with door open 130 Product 46 47 118 0 Install 51 47 Water pressure psi kPa 20 116 137 800 NET weight lb kg 126 57 123 56 DV7700J 03170Q 01_EN US indd 54 2015 4 9 16 22...

Page 55: ...English 55 Specification Type Front loading dryer Heater rating Electric W 5300 Gas BTU hr 22000 DV7700J 03170Q 01_EN US indd 55 2015 4 9 16 22 44 ...

Page 56: ...able HEAVY DUTY Heavy Fabrics such as jean corduroys heavy work clothes Normal Dry Adjustable BEDDING Bulky items such as blankets sheets comforters pillows Normal Dry Adjustable PERM PRESS Shirts synthetic fabrics knits wrinkle free cottons permanent Normal Dry Adjustable DELICATES Underwear blouses lingerie Normal Dry Adjustable TOWELS Bath towels and similar items Normal Dry Adjustable Manual D...

Page 57: ...TY BEDDING PERM PRESS DELICATES TOWELS Manual Dry QUICK DRY TIME DRY Steam Dry REFRESH WRINKLE AWAY STEAM SANITIZE Cycle Options Wrinkle Prevent Adjust Time Eco Dry Sensor Dry NORMAL HEAVY DUTY BEDDING PERM PRESS DELICATES TOWELS Manual Dry QUICK DRY TIME DRY Steam Dry REFRESH WRINKLE AWAY STEAM SANITIZE DV7700J 03170Q 01_EN US indd 57 2015 4 9 16 22 45 ...

Page 58: ... of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center SAMSUNG will provide in home service during the warranty period at no charge subject to availability within the contiguous United States In home service is not available in all areas To receive in home service product must be unobstructed and accessible to the service agent If service is ...

Page 59: ...SUNG does not warrant uninterrupted or error free operation of the product EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORATION WITH RESPE...

Page 60: ... may also have other rights which vary from state to state To obtain warranty service please contact SAMSUNG at Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 1 800 SAMSUNG 726 7864 www samsung com us support Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please contact your Samsung call agent for help with any ...

Page 61: ...resented upon request as proof of purchase to SAMSUNG or SAMSUNG s authorized service center SAMSUNG will provide in home service during the warranty period at no charge subject to availability within the Canada In home service is not available in all areas To receive in home service product must be unobstructed and accessible to the service agent If service is not available SAMSUNG may elect to p...

Page 62: ...rors SAMSUNG does not warrant uninterrupted or error free operation of the product EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON FIRM OR CORPORATION WI...

Page 63: ... from province to province To obtain warranty service please contact SAMSUNG at Samsung Electronics Canada Inc 2050 Derry Road West Mississauga Ontario L5N 0B9 Canada 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French Visits by a Service Engineer to explain functions maintenance or installation is not covered by warranty Please contact your Samsung call ...

Page 64: ...E AT U S A 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French MEXICO 01 800 SAMSUNG 726 7864 www samsung com mx support DC68 03170Q 01 DV7700J 03170Q 01_EN US indd 64 2015 4 9 16 22 45 ...

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