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Quick Setup Guide

 

 Recommended hours of use per day of this product is under 16 hours. If the product is used for longer than 

16 hours a day, the warranty may be void. 

 

 The colour and the appearance may differ depending on the product, and the specifications are subject  

to change without prior notice to improve the performance.

 

 Download the user manual from the website for further details. 

http://www.samsung.com/displaysolutions

DBJ (DB43J DB49J)

DCJ (DC43J DC49J)

BN68-08179G-02

The terms HDMI and HDMI High-Definition Multimedia Interface, 

and the HDMI Logo are trademarks or registered trademarks of 

HDMI Licensing LLC in the United States and other countries.

Reverse Side

Issues

Solutions

The screen keeps 

switching on and off.

Check the cable connection between 

the product and PC, and ensure the 

connection is secure.

No Signal

 is displayed 

on the screen.

Check that the product is connected 

correctly with a cable.
Check that the device connected to the 

product is powered on.

Not Optimum Mode

 is 

displayed.

This message is displayed when a signal 

from the graphics card exceeds the product’s 

maximum resolution and frequency.
Refer to the Standard Signal Mode Table 

and set the maximum resolution and 

frequency according to the product 

specifications.

The images on the 

screen look distorted.

Check the cable connection to the 

product.

The screen appears 

unstable and shaky.

Check that the resolution and frequency of the 

PC and graphics card are set within a range 

compatible with the product. Then, change the 

screen settings if required by referring to the 

Additional Information on the product menu 

and the Standard Signal Mode Table.

There are shadows or 

ghost images left on 

the screen.

There is no image on 

the screen and the 

power LED blinks 

every 0.5 to 1 second.

The product is in power-saving mode.

Press any key on the keyboard or move the 

mouse to return to the previous screen.

Issues

Solutions

Picture quality of the 

product is different 

from the dealer

shop where it was 

purchased.

Use an HDMI cable to obtain high-

definition (HD) picture quality.

The remote control 

does not work.

Make sure that the batteries are correctly 

in place (+/-).
Check if the batteries are flat. 
Check for power failure. 
Make sure that the power cord is connected.
Check for any special lighting or neon 

signs switched on in the vicinity.

A beeping sound is 

heard when my PC is 

booting.

If a beeping sound is heard when your PC 

is booting, have your PC serviced.

When I try to change 

the PC resolution, a 

message 

“The defined 

resolution is not 

supported.” 

appears.

The message 

“The defined resolution 

is not supported.” 

appears if the input 

source resolution exceeds the maximum 

resolution of the display.

To resolve the issue, change the PC 

resolution to a resolution supported on 

the display.

Troubleshooting Guide

Checking the Components

Control Panel

Contact the vendor where you purchased the product if any 

components are missing.
The pictures may look different from the actual components.

 Remote  sensor 

Press a button on the remote control pointing at the bottom of the 

product face to perform the function. The remote control sensor is 

located on the bottom of the product. 

-  Using other display devices in the same space as the remote 

control of this product can cause the other display devices to be 

inadvertently controlled.

2  

Panel Key

Quick Setup Guide

Warranty card 

(Not available in some 

locations)

Power cord

Batteries 

(Not available in some 

locations)

Remote Control

RS232C(IN) adapter

Speaker

1

  Connect to a USB memory device.

 

 The USB ports on the product accept a maximum 

constant current of 1.0A. If the maximum value is 

exceeded, USB ports may not work.

2

  Connects to a source device using a HDMI cable or  

HDMI-DVI cable.

3

  DVI: Connects to a source device using a DVI cable or 

HDMI-DVI cable. 

MAGICINFO IN: To use MagicInfo, make sure to connect 

the DP-DVI cable.

4

  Connects to MDC using an RS232C adapter.

5

  Connects to a source device using the AV/Component 

adapter.

6

  Connects to MDC using a LAN cable.

7

  Receives sound from a PC via an audio cable.

8

  Connects to the audio of a source device.

The functions available may vary depending on the product model.

BN68-08179G-02_QSG_DBJ DCJ_INDIA_ENG.indd   1

2019-06-28   오후 2:42:25

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