ROYAL
®
Consumer Business Products
A DIVISION OF OLIVETTI OFFICE USA
765 U.S. Highway 202
Bridgewater, NJ 08807
12XIM901DC
ROYAL
®
WARRANTY, REGISTRATION & TECHNICAL SUPPORT
PLEASE FILL OUT AND RETURN THE WARRANTY CARD INCLUDED WITH YOUR NEW ROYAL PRODUCT OR FILL OUT
THE WARRANTY REGISTRATION FORM ON THE ROYAL WEB PAGE AT WWW.ROYAL.COM. IT ENTITLES YOU TO PRODUCT
WARRANTY AND TECHNICAL SUPPORT UNDER THE TERMS AND CONDITIONS DESCRIBED HEREIN.
BE SURE TO KEEP A COPY OF YOUR SALES RECEIPT!
STANDARD WARRANTY
OLIVETTI OFFICE USA, Inc. d/b/a ROYAL CONSUMER BUSINESS PRODUCTS ("Royal"), 765 US Highway 202, Bridgewater,
NJ, 08807 WARRANTS that your NEW Royal product is free of defects of workmanship and materials. If there is a defect or
malfunction of this product, Royal will repair it free of charge as follows:
PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from date of customer purchase.
LABOR: Royal provides labor warranty for 1year from date of end-user purchase. Product must be sent postage prepaid and
insured to Royal. At completion of the repair, the consumer will be responsible for return shipping charges from Royal, and for any
parts or services no longer covered under warranty. This warranty does not apply to persons who purchased this product second
hand or used.
This warranty does not include adjustments, parts and repair by circumstances beyond the control of Royal, including but not limited
to, fire, or other casualty, accident, neglect, abuse, abnormal use or battery leakage damage.
THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN. AFTER THE PERIOD OF EXPRESSED
WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED
INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. Royal shall NOT be held liable for
CONSEQUENTIAL DAMAGES resulting from any failure, defect or malfunction of this product. Some States do not allow limitations
on how long an implied warranty lasts and some States do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations may not apply to you.
WARRANTY PROCEDURES
Royal has taken great care to insure the product you have purchased will provide years of trouble-free service. Should the product
require service within the first 30 days after purchase, Royal strongly recommends you return the product to the
place of purchase for replacement. Please note this 30-day replacement period may be subject to the limitations of the return policy
that has been established by your retailer, may not be available at your retailer, or may be for a different period
of time as established by your retailer. Your retailer may allow exchanges past this 30-day period. Should this be the case, Royal
strongly recommends you return the product to the place of purchase for replacement.
TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY:
In the event you are unable to obtain a replacement product from your retailer,
please do the following:
1. Send a copy of your original sales receipt showing original purchase date along with your mailing address and a note describing
the nature of the problem to:
Royal Consumer
PO Box 6899
Bridgewater, NJ 08807
Do Not Return the Product to This Address!
2. You will receive a return authorization number within 7-10 business days from the date your return request is received if it is
determined that there is a basis for a replacement product. The return authorization form you
receive will list the return procedures, applicable charges, if any, and the correct shipping address for the returned product.
PRODUCT SUPPORT HOTLINE
:
For questions on use of this product call 908-429-4357 Monday through Friday between the hours of 8:30AM and 5:00PM EST.
You can also email Royal at [email protected]. Allow two to three weeks for email response.
12x
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crosscut shredder
12x
crosscut shredder
OPERATIONAL
MANUAL
