Reolink B400 User Manual Download

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User Manual

Reolink PoE Camera

User Manual

Sept 2021

QSG1_A

Summary of Contents for B400

Page 1: ...User Manual Reolink PoE Camera User Manual Sept 2021 QSG1_A ...

Page 2: ...Download Recordings 45 Time Lapse 49 6 Use the Reolink App 53 Share Your Devices with Others 53 Scene Modes 56 Add or Delete a Camera 58 Register Account 62 App Settings 63 7 Camera Settings 65 SD Card Storage 65 Device Information 71 Device Password 72 Date and Time 73 Reboot and Restore 74 Firmware Upgrade 75 8 Smart Homes 76 Google Home 76 Amazon Alexa 81 9 FAQs and Troubleshooting 86 FAQs 86 T...

Page 3: ... the resolution of 1440p It sees your home security more clearly with more details B400 4MP B400 with 2560x1440 high resolution to capture beautiful and smooth 4 megapixel live video streaming and video clips than 720p and 1080p cameras No details will be missed Note B400 is an add on camera which cannot work independently It works perfectly when connected to Reolink 8 channel NVR RLN8 410 16 chan...

Page 4: ...LC 1220A brings with it the marvelous video quality of 12MP resolution which is a leap forward from 8MP more details more colors and immersive clarity Never miss the hard to see details and more Zoom in you will discover more B800 This 4K 8MP IP camera B800 boasts the pixel resolution of 3840x2160 delivering the highest level of imagery like never before More than just capturing the images it mirr...

Page 5: ... sharply but understand what it sees This camera notifies you of the true threats and frees you from other trifles RLC 1210A RLC 1220A 12MP Ultra HD PoE Camera with Person Vehicle Detection Notes RLC 511 f 2 7 12mm Lens RLC 810A RLC 1210A B800 f 4 00mm Lens RLC 811A f 2 7 13 5mm Lens RLC 811A has 5 spotlights B800 is the same as B400 an add on camera 1 Mount 2 Metal Case 3 Daylight Sensor 4 Infrar...

Page 6: ...Reolink PoE Camera User Manual 5 Micro SD Socket ...

Page 7: ...he resolution of 1080p Full HD and even 1 3X the resolution of 1440p Super HD You will definitely have the best chance to see every image detail as you wish 1 Mount 2 Lens 3 Infrared Lights 4 Daylight Sensor 5 Waterproof Lid 6 Network Cable 7 Earth Wire 8 Reset Button 9 Power Port 10 Audio in 11 SD Card Slot ...

Page 8: ...n and vehicle from other objects It frees your mind by offering accurate detection and greatly reducing the false alarms on trivial objects movements 1 Mount 2 Daylight Sensor 3 Infrared Lights 4 Lens 5 Spotlight 6 Waterproof Lid 7 Network Cable 8 Reset Button 9 Power Port 10 SD Card Slot ...

Page 9: ...iful and smooth 4 megapixel live video streaming and video clips than 720p and 1080p cameras It helps to see more clearly and no details will be missed Note D400 is the same as B400 an add on camera 1 Mount 2 Metal Case 3 Infrared Lights 4 Lens 5 Daylight Sensor 6 Waterproof Lid 7 Network Cable 8 Reset Button 9 Power Port ...

Page 10: ...ch or PoE NVR directly or by using the power adapter Method 1 Power via PoE Injector Switch For Reolink RLC 423 you need to make sure that the PoE injector switch is 802 3at compliant 48V and supports active mode For other Reolink PoE cameras please make sure that the PoE injector switch is 802 3af compliant 48V and supports active mode ...

Page 11: ...0 Method 2 Power by PoE NVR Connect your PoE camera to the PoE NVR by a single network cable then the PoE camera will get power via the PoE NVR 220V 60Hz 110V 50Hz PoE NVR Router PC Phone Pad iOS Android Monitor VGA HD TV HDMI Camera ...

Page 12: ...that you purchase the Ethernet cable with Cat5 and above Please install the waterproof lid at the junction of the Ethernet cable and the camera to protect the junction from water Please note that the optimum distance between the camera and the PoE switch Reolink NVR is 300 feet Set up PoE Cameras on App Please power on your camera properly before the initial setup and refer to the steps below Step...

Page 13: ...IP address For the other three ways please refer to this video Install the Camera Install Dome Cameras RLC 520A RLC 520 RLC 522 RLC 820A RLC 822A RLC 1220A D800 Step 1 Use the mounting hole template to drill mounting holes on the ceiling and plant the rubber anchors into the mounting holes Step 2 Screw the base panel to the mounting holes on the ceiling or wall It s generally suggested to install ...

Page 14: ...era marked as 4 5 6 in the picture below to the convex on the base panel marked as 1 2 3 in the picture below and then rotate the camera seating marked as Part A clockwise to lock the camera tightly with the base panel Note To take down the camera please rotate part A anti clockwise ...

Page 15: ... B800 Note It is not recommended to install Reolink bullet cameras in the open air in this way You can follow these steps to install Reolink bullet cameras to the ceiling Step 1 Take out the mounting wrench adjust the camera to any angle you want Step 2 Tighten the screw toward the direction of the Lock symbol after you adjust the camera to a suitable angle Manually rotate the camera body to adjus...

Page 16: ...l three screw holes on the wall according to the mounting hole template Step 4 Secure the camera in place by tightening the screws Step 5 If you want to adjust the angle of this camera you can loosen the screw toward the direction of Unlock symbol ...

Page 17: ...Store the wrench here for later use 3 View Your Camera Live View Note The live view screen may vary for different models Icon Meaning Settings Provide access to a camera s settings such as system information detection alarm and camera recording More options of live view Channel Selection Day and Night Immersive Spotlight Turn on the spotlight Multiple views Display Pause ...

Page 18: ... stream mode Live view in main stream mode View your camera in a full screen mode Talk Tap to talk two way audio Clip Drag the rectangle to the position you want to see PTZ Control pan tilt or zoom Playback Replay the recordings saved to the SD card Channel Selection You can choose the devices you want on the device list ...

Page 19: ...te The camera will capture black and white images that usually appear during the night with the IR LEDs on Auto The camera will automatically switch between Color and Black White modes according to the light conditions Immersive The immersive mode has a larger viewing area with less interference and focuses on previewing It is suitable for viewing 2 or 3 cameras on one screen Note One screen can a...

Page 20: ...PoE Camera User Manual 19 Multiple Views If you have several cameras added in your Reolink App you can view multiple streams at the same time on Reolink App Full Screen View Click to enter the full screen mode ...

Page 21: ...Reolink PoE Camera User Manual 20 Click to return back Two Way Audio Note Two way audio is only available for RLC 811A and RLC 823A Step 1 Click to enter into the two way audio page Step 2 Click to talk ...

Page 22: ...r Manual 21 Clip Step 1 Click to enter into the clip page Step 2 Drag the rectangle to the position you want to see PTZ Step 1 Click to enter into the PTZ page Step 2 Choose the direction you want the camera to pan and tilt ...

Page 23: ...22 Display Settings Flip Click then the image will be turned upside down Quality Step 1 Click Quality to enter into the Quality page Step 2 Click Clear mode or Fluent mode to enter into the settings page for Clear mode or Fluent mode ...

Page 24: ...ck Save to save the settings Anti flicker Use this feature if some devices such as TV screens and lights are flickering 50GHz Used for Australia and the UK 60GHz Used for the USA and Canada Step 1 Click Anti flicker Step 2 Choose a proper setting ...

Page 25: ...ser Manual 24 Day and Night Click Day and Night to enter into the settings page Note It is the same as the settings on the Live View part Brightness Drag the circle in the progress bar to adjust the brightness of the image ...

Page 26: ...Reolink PoE Camera User Manual 25 Camera Name You can set the position of the camera name on the screen Date You can set the position of the date on the screen ...

Page 27: ...ble the watermark shown on the screen Privacy If you don t want others to view some parts in the image you can set the privacy mask to protect your privacy Press and drag to draw a black rectangle up to 4 rectangles on the screen to block out a specific area ...

Page 28: ... User Manual 27 Advanced It includes Exposure and Backlight Exposure Select the exposure level of the camera based on pre defined conditions Select Manual to adjust the shutter range and gain range of the camera manually ...

Page 29: ...e brightness and contrast levels to compensate for differences between dark and bright objects This may improve image clarity in high contrast situations but should be tested at different times of the day and night to ensure there is no negative effect ...

Page 30: ... They will be automatically turned on in dim environment If there is enough illumination you may choose to turn off the infrared lights Spotlight When an alarm event is detected it will be automatically turned on and the spotlight can also add light sources to produce full color images By default the Night Mode is set as Auto ...

Page 31: ... blocks reaches a certain proportion of the number of armed blocks the alarm will start The working principle of motion detection is that a camera will judge it as a motion when differences in 2 frames reach 0 5 10 customize by adjusting motion sensitivity of the image When the picture changes the number calculated and compared will exceed the threshold and instruct the system to automatically mak...

Page 32: ...link PoE Camera User Manual 31 Sensitivity Sensitivity can be set for motion detection and smart detection Note Smart detection is only for PoE cameras which support the smart person and vehicle detection ...

Page 33: ...st the sensitivity from low mid to high For the sensitivity of motion detection you can also add sensitivity schedule Object Size You can set the minimum and maximum object size Moving objects that are smaller or bigger than the size will not trigger alarm ...

Page 34: ...otion Alerts Push Notification When the camera detects a motion it will send a push notification which pops up on your mobile phone 1 Tap on Push Notifications to enable this function 2 Set a Push Schedule if you need Any Motion Person Vehicle ...

Page 35: ...ion 2 For iOS please set your phone to allow Reolink App to send push notifications Go to your phone Settings find Notifications and among the App list find the Reolink App Make sure the Reolink App can send notifications For Android different phone brands have different notification settings so please make sure the push notification is allowed to be received ...

Page 36: ...rm Email When the camera detects a motion it will send an alarm email with plain texts or the camera s live image 1 Tap Set up Now to enter Email Settings and enter the Email address and Email password SMTP server and port Then tap on Save ...

Page 37: ... receive the email alerts and tap Save Note The email notification for person and vehicle is only for PoE cameras which support the smart person and vehicle detection 3 Tap Email Content to choose for the camera to send email you can choose Text Picture Text with Picture or Text with Video ...

Page 38: ... 37 4 Tap Email Settings then Add Email Address to add more recipients of email alerts then tap Save Alarm Siren You can set up the camera siren to make an alert sound when a motion is detected 1 Tap on Tap on Siren and enable Siren ...

Page 39: ...tom sound Tap Custom sounds then tap Change custom sounds to record an up to 5 second sound 3 Tap Start to start recording or tap Stop to stop recording Tap on Sound Test to test the recorded sound or tap Re record to record again till you re satisfied Then tap Apply to save the changes ...

Page 40: ...e For PoE cameras supporting the smart person and vehicle detection you can also choose the Detection Type Person Vehicle or Any Motion Alarm Spotlight Camera model RLC 811A and RLC 823A have built in spotlights which can automatically turn on when a motion is detected 1 Tap on Then tap Advanced then tap Spotlight ...

Page 41: ... ll automatically turn on the spotlights And you can drag the bar to adjust the spotlight brightness Set up Motion Recording When the camera detects a motion it can record and save motion recordings to SD card automatically You need to install a SD card to the camera 1 Tap on Then tap on Camera Recording tap again to enable it ...

Page 42: ...ra to save motion recordings then tap Save For the PoE cameras which support the smart person and vehicle detection you can also choose the Detection Type Person Vehicle or Any Motion 3 Tap Post Motion Record Duration to set up the motion recording length you can choose 15 sec 30 sec or 1 min ...

Page 43: ...Playback Set up Recording Reolink PoE cameras support both motion recordings and continuous recordings And recordings can be saved into micro SD cards and uploaded to FTP server For how to set up the motion recording please refer to chapter 4 Set up Motion Recording Set up Continuous Recording And you can also set continuous recording to the SD card by choosing Timer ...

Page 44: ...Reolink PoE Camera User Manual 43 FTP Settings Step 1 Go to Advanced FTP Upload page enable FTP Upload option and then click FTP Settings to enter this page ...

Page 45: ... an upload directory for device video recording You may also leave it blank Maximum File Length You can enter the file length here File Type Choose to upload both video and picture or picture only FTP Postpone Set the record time limit after a motion is detected This option is only available when File Type is Video and FTP Schedule is Motion Transfer Mode This option consists of Auto PORT and PASV...

Page 46: ...Reolink PoE Camera User Manual 45 Replay and Download Recordings Replay Recordings 1 Open live view of the camera Then tap on Playback on the bottom ...

Page 47: ...to search the recordings Slide through the timeline to find the recordings you want to replay tap on the selected recording and it ll automatically starts to play 3 Tap on to choose Fluent or Clear to replay the recordings in clear mode or fluent mode ...

Page 48: ...dings only For PoE cameras supporting the smart person and vehicle detection you can select motion recording type of Person Vehicle or Any Motion to replay 5 To replay the recording in slow or fast speed please tap on the icon and then choose the playback speed at 0 25X 0 5X 1X 2X 4X 8X or 16X ...

Page 49: ...Recordings 1 Open live view of the camera Tap on Playback on the bottom 2 Select a date to search the recordings Slide through the timeline to find the recordings you want to replay tap on the selected recording and then tap on the Download icon ...

Page 50: ...ts a group of photos or videos by connecting photo series or extracting video frames the process of several minutes hours or even several years is compressed into a short period of time and played as a video In a time lapse video the process of slowly changing objects or scenes is compressed into a short period of time presenting a wonderful scene that is usually undetectable by the naked eyes The...

Page 51: ...Reolink PoE Camera User Manual 50 Set up Time Lapse 1 Tap on the Then tap on Time Lapse 2 Tap Try Now or Create New Time Lapse Capture ...

Page 52: ...t a scene from the list or tap on Customize to create a customized time lapse capture 4 Customize when the capture starts Duration Interval Quality and File Type then tap on Start The camera will automatically start to capture at the set time ...

Page 53: ...the Time Lapse page to play back or download it It usually takes several seconds or minutes for the time lapse video to cache before playback starts You can also tap on the trash icon to manually delete the time lapse video 6 Tap on icon here you can turn on or off the option Overwrite Time Lapse Files ...

Page 54: ...ap on the pictures icon to view the Time Lapse Gallery Here you can view or manage all time lapse videos 6 Use the Reolink App Share Your Devices with Others 1 Launch Reolink App on your phone then tap on to enter the Device Settings page ...

Page 55: ...Reolink PoE Camera User Manual 54 2 Tap Share Camera to get the camera s QR code 3 Launch the Reolink App in another phone and tap button to scan the QR code ...

Page 56: ...User Manual 55 Or you can manually input the camera s UID to add the device The camera UID consists of 16 digits that start with 9527000xxxxxxx After entering the UID please tap Next to enter the camera password to log in ...

Page 57: ...s as you need For instance you could disable all cameras alarm under home mode when you re home but enable all the alarms under outside mode when you re away 1 Scroll down the Devices list to find the Scene Modes configuration entrance 2 Tap it to name the scene and select a scene 1 Name the scene 2 Select a scene icon 3 Select devices 4 Customize the alarm settings ...

Page 58: ...essfully activated you ll see the prompt xxx mode setup succeeded as the picture shown below Icon Meanings push notifications blue means enabled grey means disabled recording blue means enabled grey means disabled audio alarm if the motion triggered the camera it will alarm with siren blue means enabled grey means disabled email notifications blue means enabled grey means disabled Note If you want...

Page 59: ...commend that you enable the Add Devices Automatically option Once your smart phone and camera are connected to the same network the Reolink App can find the Reolink device automatically in LAN 2 Tap and go to Settings Add Devices Automatically Or you can go to the home page and tap LAN and select the camera you want to add ...

Page 60: ...Reolink PoE Camera User Manual 59 3 Enter the camera password to log in Add Camera by Scanning the Camera QR Code 1 Tap and scan the QR code on the camera body ...

Page 61: ...2 Enter the camera password to log in Add Camera by Entering the Camera UID 1 Select Input UID IP please note that you are unable to add the camera with IP address Note The camera UID consists of 16 digits that start with 9527000xxxxxxx ...

Page 62: ...Reolink PoE Camera User Manual 61 2 Enter the camera UID tap Next to log in with the camera password Delete a Camera from Reolink App Tap then scroll down the page to delete the device ...

Page 63: ...cloud or smart home like Google Home or Alexa You can follow up the steps below to register a Reolink Account Tap and enter your email address and password to sign up Note Only check I have read and agree to Terms Conditions and Privacy Policy After that you will receive a verify email Once finished to verify the email you can log in your Reolink Account ...

Page 64: ...gs Launch the Reolink App Tap and you can adjust the device order change sound settings App password clean cache etc Adjust Device Order Adjust order for a quicker access to the devices you want tap and drag the device to the channel as you want ...

Page 65: ...n you use the App Clearing cache will not affect the normal use of Reolink App Auto Live View When you launch the Reolink App the App wil start the live stream automatically Add Devices Automatically It will scan and add the Reolink devices in LAN automatically Data Usage Warning You will get a warning like play over cellular data when trying to see the live feed Stretch Mode Play on stretched asp...

Page 66: ...rd Please choose a SD card with specifications below so it can be compatible with the camera Item Requirement Capacity Up to 128GB Argus 2 Argus 2E Argus 3 Argus Pro Argus Eco Argus PT Reolink Go PT with the latest firmware version Read and Write Speed Class 10 or higher 26Mbps Format FAT32 ...

Page 67: ... the camera and unscrew the screws to open it Step 2 Insert the micro SD card just like the way in the picture below please use your fingernail or use the provided reset needle to push the micro SD card in until it is locked and you will hear a click sound and the micro SD card will not pop out if it is inserted in properly ...

Page 68: ...Reolink PoE Camera User Manual 67 Step 3 Screw the screws to close the cover tightly RLC 420 D400 Step 1 Find the micro SD card slot at the top of the camera and unscrew the screws to open it ...

Page 69: ...ay in the picture below please use your fingernail or use the provided reset needle to push the micro SD card in until it is locked and you will hear a click sound and the micro SD card will not pop out if it is inserted in properly Step 3 Screw the screws to close the cover tightly ...

Page 70: ... card Step 1 Find the micro SD card slot and unscrew the screws to open it Step 2 Insert the micro SD card just like the way in the picture below please use your fingernail or use the provided reset needle to push the micro SD card in until it is locked and you will hear a click sound and the micro SD card will not pop out if it is inserted in properly ...

Page 71: ...ps below to remove the SD card from your camera Note Before uninstalling the SD card please power off the camera first in case it will damage the SD card Please find the SD card slot and open its cover like the picture below Check the Micro SD Card Status 1 Launch the Reolink App and tap then tap the camera to enter Device Info page ...

Page 72: ...SD card used space total storage space Tap Format to format the SD card Device Information From device information page you can check the basic information about your camera include Model No UID and Firmware Version Launch the Reolink App then tap then go to Device Info ...

Page 73: ...era a password is required The default username is admin and password is blank no password When setting up the camera it ll ask for a password before you can access the camera Change Device Password 1 Launch Reolink App and tap Advanced User Management Admin Change password ...

Page 74: ...nter the old and new password then tap on Save Notes 1 The confirm password must be the same as the new password 2 Tap Save to save the changes Date and Time Sync Camera Time With Your Phone 1 Launch Reolink App and tap Advanced Date Time ...

Page 75: ...e time Reboot and Restore Launch the Reolink App and tap Advanced Reboot or Restore Here you can choose to reboot the camera or restore the camera to default Note Restoring will remove all the camera settings including camera password camera name PIR settings etc ...

Page 76: ...Reolink PoE Camera User Manual 75 Firmware Upgrade 1 Launch the Reolink App and tap Device Info Upgrade Device 2 If Auto Upgrade turns on the camera will upgrade to the latest firmware automatically ...

Page 77: ...here is no newer firmware to upgrade Note The online upgrading is only for PoE cameras with the firmware of IPC_523 but it will not take into effect until there is online firmware released 8 Smart Homes Google Home Note IP cameras with hardware IPC_513 IPC_515 and IPC_523 can work with google home and Alexa For cameras coming with the NVR system they cannot work with smart homes ...

Page 78: ... Launch the Reolink App to tap to log in your Reolink account and go to Cloud Smart Home 2 Tap Enable to add the device to Google Home in the Smart Home page Note Only when it turns to disable that means the smart home feature is enabled ...

Page 79: ...le Home sign in your account and then Get Started to create a home 4 Name your home and tap Next to build a connection between the Chromecast and the Google Home 5 After the Chromecast found please check the code shown on your TV and tap Yes to continue ...

Page 80: ...6 Connect the Wi Fi network you would like to use with your Chromecast then you can customize a room name which will be added to your room list 7 Now tap the button to enter the account page and then tap Settings Assistant Home Control ...

Page 81: ...r Manual 80 8 Tap the button and search Reolink in the search bar and assign the room for the camera you enabled in the cloud account via Reolink App 9 Done Now you ve added the Reolink camera to the Google Home successfully ...

Page 82: ... hand a Reolink camera an Amazon Alexa device and your mobile phone and 2 apps on your phone the Reolink App and Amazon Alexa App If the current camera firmware is not compatible with Alexa please upgrade it to the latest in the Download Center Alexa doesn t support all countries currently it is only available for the countries below America United States Brazil Canada Mexico Europe Germany Spain ...

Page 83: ...Launch the Reolink App to tap to log in your Reolink account and go to Cloud Smart Home 2 Tap Enable to add the device to Amazon Alexa in the Smart Home page Note Only when it turns to disable that means the smart home feature is enabled ...

Page 84: ...he Amazon Alexa App sign in to your Alexa account and then tap on Devices in the bottom right corner 4 Select Your Smart Home Skills and tap Enable Smart Home Skills Please tap the Search icon at the top right corner and search Reolink Smart Home ...

Page 85: ...h and find Reolink Smart Home tap ENABLE TO USE 6 Type in your Reolink account and then Tap Log in After logging in successfully then tap Allow the App will remind that Reolink Smart Home has been successfully linked Tap Close to go to the next step ...

Page 86: ...p Device You can tap Choose Group to add your device to a group if you want to or you can skip this step and tap Close to finish the setup 9 Done Now you ve added the Reolink camera to Amazon Alexa successfully To test your camera turn on the turn on the Amazon device and say Alexa show name of the camera to view the live feed and say Alexa stop name of the camera to stop the live feed ...

Page 87: ...ot included in the package of our product and it s not sold in Reolink stores You may purchase the PoE injector switch separately Please refer to the standards we support below For Reolink RLC 423 you need to make sure that the PoE injector switch is 802 3at compliant 48V and supports active mode For other Reolink PoE camera models please make sure that the PoE injector switch is 802 3af compliant...

Page 88: ...iCloud A Due to the hardware and software limitation the cameras temporarily do not support the icloud but you can use cameras with the Reolink cloud storage The models which support the Reolink cloud storage Argus 2 Argus Pro Argus PT Argus Eco Reolink Go Reolink Go PT Reolink E1 Reolink E1 Pro E1 zoom Reolink Lumus The countries which support the Reolink cloud storage United States Canada Austra...

Page 89: ...ed to some third party surveillance software for monitoring and recording For the surveillance software you mentioned sorry that we re not able to assure you that it will be fully compatible with Reolink cameras as we didn t test it or made any adaptations Those we have tested and guarantee compatibility can be seen at https reolink com 3rd party compatibility Fail to upgrade the firmware If you f...

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