Quest Engineering CT400 Getting Started Manual Download | Manualshive

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Revision 1
18 May 2018

Getting Started Guide

Designed & Developed in

Australia

by

Authorised Distributor:

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Summary of Contents for CT400

Page 1: ...Revision 1 18 May 2018 Getting Started Guide Designed Developed in Australia by Authorised Distributor ...

Page 2: ...1 18 May 2018 WHAT S IN THE BOX CT400 UNIT CABLE THUMBSCREW 2 SIM CARD size micro not always included may be pre installed inside CT400 SIM HATCH may be pre ﬁtted to CT400 PANEL GASKET may be pre ﬁtted to CT400 ...

Page 3: ...ORMS OF PAYMENT ACCEPTED Colour Display Contactless Tap Zone Contactless Status Lights FRONT VIEW SIDE VIEW Panel Gasket not shown Factory Loading Port External Cellular Antenna Connector 1 4 SMA Power Supply Communications Port to host machine 3G SIM tray micro Serial Number label ...

Page 4: ...M Hatch and set aside keep free of dirt Slide metal cover of SIM tray down and ﬂip out Place micro SIM card in tray with contacts facing the device down To unlock open Micro SIM orientation Contacts on back To lock SIM card in place ﬂip back metal cover lightly press down cover while sliding up Cover will click into place Reﬁt SIM Hatch by pressing the corners in ﬁrst then around the perimeter To ...

Page 5: ...hine Ensure Panel Gasket is fully pulled through the large hole on the panel Loosely ﬁt both thumbscrews provided Tighten thumbscrews with PH 2 screwdriver Remove the clear ﬁlm from the glass and discard Thumbscrew CT400 Supplied cable Machine Panel OUTSIDE INSIDE Thumbscrew ...

Page 6: ...T400 Note Connector will only plug in one way Do not force PIN COLOUR DETAIL 1 YELLOW RELAY CONTACT 2 YELLOW RELAY CONTACT 3 ORANGE 24V AC_N 4 RED 24V AC_A 5 BLACK RS232_RXD 6 BROWN RS23_TXD 7 BLUE GND 8 PURPLE CC TALK 9 GRAY GND Tether cable to machine so that the cable runs UP to CT400 see below terminal is PIN 4 Ground is PIN 3 If connecting to 12V DC NOTE ...

Page 7: ...rnal antenna When an external antenna is ﬁtted CT400 will automatically use this antenna CT400 is ready to take a payment when the Home screen is visible and the left most Status light is ﬂashing Using a Contactless enabled card tap the card on CT400 to make a test purchase all four lights will illuminate including a beep Installation is now complete CONNECT EXTERNAL 3G ANTENNA OPTIONAL Remove the...

Page 8: ...Support LOGON REQUIRED Terminal is disabled in the Cloud system Wait until terminal logs on If logon is not successful within 15 minutes contact support NO CARD PAYMENT NO SIM CARD No SIM is ﬁtted to the terminal SIM is faulty or damaged Check SIM card is ﬁtted and inserted the correct way up Check SIM card is not damaged If above does not rectify the issue contact support FIRMWARE DOWNLOAD An upd...

Page 9: ...ore installation Rough handling could break internal circuit boards and mechanics Do not expose this equipment to harsh cleaning chemicals e g acids as they may have an adverse aﬀect on the cosmetics and structural integrity of the enclosure Avoid contact with metal objects to avoid unsightly scratches Store CT400 in a cool dry place Do not place in long term storage without power for greater than...

Page 10: ...the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure You agree that our hardware products will be of acceptable quality if they remain functional in accordance with their speciﬁcations and accompanying documentation for twelve 12 months from the date of supply for new products and ninety 90 days from the date of repair for ...

Page 11: ...8 May 2018 HELP DESK Phone 61 3 8340 3200 Email sales prowash com au Website www prowash com au Standard hours of operation are 9 00am to 5 00pm EST Monday to Friday excluding National and Victorian public holidays ...

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