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April 2, 2019

7050-802B

NOTICE: DO NOT DISCARD THIS MANUAL

R

SANTA FE PELLET APPLIANCE

MODEL(S):

SANTAFE-C

Owner’s Manual

Operation & Care

INSTALLER: Leave this manual with party responsible for use and operation. 

OWNER: Retain this manual for future reference. 

Contact your dealer with questions on installation, operation, or service. 

Installation and service of this appliance should be performed by 

qualified personnel. Hearth & Home Technologies recommends 

HHT Factory Trained or NFI certified professionals.

Tested and approved for wood pellets only. Burning of 

any other type of fuel voids your warranty. 

CAUTION

CAUTION

Check building codes prior to installation.

•  Installation MUST comply with local, regional, state 

and national codes and regulations.

• 

Consult local building, fire officials or authorities 

having jurisdiction about restrictions, installation 

inspection, and permits.

WARNING

If the information in these instructions is 

not followed exactly, a fire could result 

causing property damage, personal 

injury, or death.

• 

Do not store or use gasoline or other flammable 

vapors and liquids in the vicinity of this or any 

other appliance.

• 

Do not over fire - If appliance or chimney connector 

glows, you are over firing. Over firing will void 

your warranty.

•  Comply with all minimum clearances to combustibles 

as specified. Failure to comply may cause house fire.

HOT SURFACES!

Glass and other surfaces are hot during 

operation AND cool down. Hot glass will 

cause burns.

WARNING

•  Do not touch glass until it is cooled

•  NEVER allow children to touch glass

•  Keep children away

• 

CAREFULLY SUPERVISE children in same room 

as fireplace.

•  Alert children and adults to hazards of 

high temperatures

•  High temperatures may ignite clothing or other 

flammable materials.

•  Keep clothing, furniture, draperies and other 

flammable materials away.

NOTE

To obtain a French translation of this manual, please contact 

your dealer or visit 

www.quadrafire.com

Pour obtenir une traduction française de ce manuel, s’il vous 

plaît contacter votre revendeur ou visitez 

www.quadrafire.com

Summary of Contents for SANTAFE-C

Page 1: ...tions is not followed exactly a fire could result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any oth...

Page 2: ...charge lectrique D connectez le fil lectrique de la prise de contact avant le service Remplacez la vitre seulement avec une vitre c ramique de 5 mm disponible chez votre fournisseur Pour allumer mont...

Page 3: ...hermostat Other Features 16 S Thermostat Battery Replacement 17 T Frequently Asked Questions 18 3 Maintenance and Service 19 A Proper Shutdown Procedure 19 B Quick Reference Maintenance Chart 19 C Gen...

Page 4: ...ectronic components and glass X X X Factory installed blowers X Molded refractory panels X Ignition Modules X Firepots burnpots mechanical feeders auger assemblies X Vent Free burners Vent Free cerami...

Page 5: ...ranging a warranty call Travel and shipping charges for parts are not covered by this warranty Limited Catalyst Warranty o For wood burning products containing a catalyst the catalyst will be warrante...

Page 6: ...to water or weather damage which is the result of but not limited LIMITATIONS OF LIABILITY have other rights which vary from state to state EXCEPT TO THE EXTENT PROVIDED BY LAW HHT MAKES NO EXPRESS W...

Page 7: ...local codes In the absence of local codes you must comply with the ASTM E1509 04 ULC S627 00 UM 84 HUD and ULC ORD C 1482 B BTU Efficiency Specifications Emissions Report 0061PM077E EPA Certification...

Page 8: ...d in the bedroom The size of the room must be at least 50ft per 1 000 Btu hr stove input if the stove exceeds the room size out air must be installed G California Prop65 WARNING This product and the f...

Page 9: ...rk Standard grade pellets high ash pellets Lower Ash Content Material Softwoods Fuels with low mineral content Premium grade pellets Corn Moisture content must be 15 or less Corn must be free of debri...

Page 10: ...er possible However we do recommend trying various brands before purchasing multi ton lots to ensure your satisfaction Changing to Different Fuel Type Empty the hopper of the previous fuel Thoroughly...

Page 11: ...orner Figure 11 1 Turn it to the high setting by pushing the top of the control switch in and then adjust the thermostat to its highest setting Remove the right side panel and the red call light locat...

Page 12: ...mm If the fire has tall flames with black tails and seems somewhat lazy the feed rate will need to be reduced This is done by sliding the fuel adjustment control rod down which will reduce the feed If...

Page 13: ...have dropped into the ash pan then return the handle to fully closed position 3 Press the reset button 4 The appliance will then being its startup sequence Restarting After a Power Failure 1 For an el...

Page 14: ...rammable In this setting there are no program routines for the thermostat to follow and the temperature control will be set only by the UP and DOWN buttons on the front panel ITEM 04 PERD EVENT OR PER...

Page 15: ...ime of the next upcoming scheduled event is reached MORN DAY EVE OR NITE While the temporary changed set temperature is in effect the word OVERRIDE will be shown on the display screen To cancel move T...

Page 16: ...is pressing COPY button to set desired days with original setting NOTE The word COPY will not appear on the display for Monday but will display each day afterwards for approximately one second and the...

Page 17: ...4 Figure 17 2 Full battery icon Figure 17 3 Low battery icon CONNECT THERMOSTAT WIRES TO APPLIANCE There is a 4 screw terminal block located on the back lower left corner of the stove directly above t...

Page 18: ...noisy blowers is from the impellers becoming dirty over time See maintenance and service section for maintaining and servicing What is the metal object with the bend in it that came inside the plasti...

Page 19: ...fire pot becomes obscured OR X Heat Exchanger Drop Tube Every 1 ton of fuel OR X Hopper Every 1 ton of fuel or when changing fuel types OR X Venting System More frequently depending on the fuel type...

Page 20: ...h out the exhaust instead of into the room c Open door There are 2 cleaning slide plates to the left and right of the fire pot with finger holes Pull both slide plates out and sweep the remaining ash...

Page 21: ...er Frequency Monthly or after burning 50 bags of fuel or when changing fuel type By Homeowner After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust build up A...

Page 22: ...ld be inspected periodically to make sure there is a good seal 13 Cleaning Exhaust Blower Requires No Lubrication Frequency Yearly or as needed By Qualified Service Technician Task Contact your local...

Page 23: ...rrect Flame Size Yellow White in Color Correct Figure 23 3 Ash Build Up in Firebox Pellets Back Up In Feed Tube Firepot Overfills Tall Lazy Flame Orange in Color Incorrect Figure 23 1 Figure 23 2 D So...

Page 24: ...ed pellets in fire pot Fire pot clean out plate not closed Fire pot is dirty The ignition hole between the igniter bracket and fire pot is blocked Igniter not working Control box defective Check that...

Page 25: ...fails to start or does not shut off Blower not plugged in Blower is clogged with ash Blower is defective Control box is defective Check that blower is plugged into wire harness Clean exhaust system Re...

Page 26: ...en disconnect the white and purple wires e Remove wing nut and hold down bracket and then remove blower f Re install in reverse order g Attach new tie wire to hold wires together Figure 26 2 Figure 26...

Page 27: ...top from appliance Two fasteners are located outside the hopper on each side The other two are located in the hopper along the back Figure 26 1 Remove the rear screen of the appliance be sure the vent...

Page 28: ...ting up 2 Repeat for left brick 3 Reinstall bricks in reverse order ensuring that the bricks are flush against the back wall of the firebox Figure 28 4 28 5 Figure 28 1 Brick is flush against back wal...

Page 29: ...thermostat and let the appliance completely cool down After the appliance has cooled down unplug it and remove the ash drawer 2 Remove side panel 3 The wire leads to the igniter are connected to the w...

Page 30: ...so an internal blue light located in the upper left corner of the control box When you plug in the appliance the blue light will automatically start blinking 6 times in a row for 60 seconds and then w...

Page 31: ...on the back of the auger tube in the center of the appliance and has a reset button To access it remove the right side panel If the fire tries to burn back into the feed system or push exhaust up the...

Page 32: ...itch Junction Box High Med Low Heat Output Switch Reset Button Reset Button Combustion Blower Convection Blower TERMINAL BLOCK CENTER 2 SCREWS FOR THERMOSTAT WIRES POWER OUTLET Figure 32 1 Figure 32 2...

Page 33: ...33 April 2 2019 7050 802B SANTA FE FREESTANDING Date of Service Performed By Description of Service C Service Maintenance Log...

Page 34: ...Parts SANTAFE C Beginning Manufacturing Date April 2019 Ending Manufacturing Date Active Pellet Stove Part number list on following page 12 18 1 3 19 22 20 21 23 25 26 27 31 28 29 30 24 33 32 18 2 4 5...

Page 35: ...3 Pc 7019 007 Grill Bracket Cover 7019 199 7 Pull Rod Assembly 7019 009 7 1 Pull Rod Black Nickel SRV7019 172 Y 7 2 Spring Firepot 200 2050 Y 7 3 Washer 5 16 Pkg of 10 7000 579 10 Y Pkg of 50 3 30 020...

Page 36: ...1 4 Pkg of 24 229 1230 24 Y 17 2 Hinge Female SRV450 2910 Y 17 3 Glass Assembly SRV7021 032 Y Glass Tape 1 2 X 1 16 10 Ft 240 0290 10 Y 35 Ft SRV240 0290M 17 4 3 4 Inch Rope Gasket 50 Ft SRV240 0051M...

Page 37: ...Pkg of 10 812 3780 10 Y 28 Wire Harness Junction Box SRV7001 194 Y Switch 3 Position Heat Output Rocker Switch 812 3500 Y Reset Button Assembly SRV7000 040 Fuse 7 Amp Junction Box Pkg of 10 812 0380 1...

Page 38: ...et LOGS 30 OE Y Log Left 7050 144 Log Right 7050 143 Louvre Grille Assembly Complete Set Black Nickel GRL SFI NB Nickel GRL SFI NL Grill Bar Scraper Black Nickel 7019 191 Nickel SRV7019 164 Upper Gril...

Page 39: ...kg of 24 226 0130 24 Y Pin 3 16 x 1 2 7000 229 Rivet Iron 1 4 X 1 1 4 Pkg of 25 229 0090 25 Screw 8 32 X 1 4 Qty 40 225 0240 40 Screw Hwh 1 4 20 X 3 4 Ns Pkg of 25 220 0080 25 Y Screw Flat Head Screw...

Page 40: ...purchased installed _________________________________________________________________________ Serial Number ____________________________________ Location on appliance ___________________________ Deale...

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