QNAP TS-231P3 User Manual Download

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TS-x31P3

TS-231P3
TS-431P3

User Guide

Document Version: 1
13/05/2020

Summary of Contents for TS-231P3

Page 1: ...TS x31P3 TS 231P3 TS 431P3 User Guide Document Version 1 13 05 2020 ...

Page 2: ...12 Replacing Memory Modules 16 QTS Installation 26 Installing QTS Using Qfinder Pro 26 Installing QTS Using the Cloud Key 27 4 Basic Operations Power Button 30 Reset Button 30 USB One Touch Copy Button 31 LEDs 31 Audio Alert 34 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 35 Hot swapping Failed Drives 35 Recovering Unintentionally Removed Healthy Drives 36 Support and Oth...

Page 3: ...GNU Public License 38 FCC Notice 46 CE Notice 46 SJ T 11364 2006 47 2 ...

Page 4: ...s that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings...

Page 5: ...mponent TS 231P3 2G TS 231P3 4G TS 431P3 2G TS 431P3 4G Processor CPU Annapurna Labs AL 314 Frequency Dual core 1 7 GHz Architecture ARM 32 bit Encryption engine AES 256 Memory Pre installed memory 2 GB RAM 1 x 2 GB DDR3 4 GB RAM 1 x 4 GB DDR3 2 GB RAM 1 x 2 GB DDR3 4 GB RAM 1 x 4 GB DDR3 Memory slots 1 x SODIMM DDR3L Important Use only QNAP memory modules to maintain system performance and stabil...

Page 6: ... 3 0 Type A Note This USB port supports One Touch Copy Rear 2 x USB 3 0 Type A Interface Buttons Power Reset USB One Touch Copy Dimensions Form factor Tower Dimensions H x W x D 161 x 102 x 219 mm 6 34 x 4 01 x 8 62 in 161 x 160 x 219 mm 6 34 x 6 30 x 8 62 in Net weight 1 35 kg 2 98 lbs 3 kg 6 61 lbs Others Power supply unit 90W 100 240V AC 50 60 Hz System battery CR2032 lithium battery 3V 225 mAh...

Page 7: ...s are subject to change without prior notice To see the latest specifications go to https www qnap com Package Contents Item Quantity TS x31P3 1 AC power adapter 1 Power cord 1 Ethernet cables 2 x Cat5e Drive tray keys 2 Screws for 3 5 inch drives TS 231P3 8 TS 431P3 16 Screws for 2 5 inch drives TS 231P3 6 TS 431P3 12 Quick Installation Guide QIG 1 Components Front Panel TS x31P3 User Guide Produ...

Page 8: ...n 4 Drive 1 LED 9 USB One Touch Copy button 5 Drive 2 LED 10 USB 3 0 One Touch Copy Type A port Rear Panel No Component No Component 1 Reset button 4 USB 3 0 Type A ports 2 2 5 Gigabit Ethernet port 5 Power input 3 Gigabit Ethernet port 6 Kensington security slot TS x31P3 User Guide Product Overview 7 ...

Page 9: ...System Board TS 431P3 Note The image does not include the chassis No Component No Component 1 Memory slot Drive Numbering TS 231P3 TS x31P3 User Guide Product Overview 8 ...

Page 10: ...or damage to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet The device may have one or more power supply unit ...

Page 11: ...tatic surface without exposure to direct sunlight liquids or chemicals Free from objects that may obstruct NAS ventilation or apply pressure to the NAS or power cord Hardware and peripherals Storage drives Tip For the list of compatible expansion cards go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS Important Read al...

Page 12: ... on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays 3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QTS TS x31P3 User Guide Product Overview 11 ...

Page 13: ...ive bays support SSD cache acceleration Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving component...

Page 14: ...y a Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray b Attach the screws 4 Load the tray into the bay TS x31P3 User Guide Installation and Configuration 13 ...

Page 15: ...e electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out TS x31P3 User Guide Installation and Configuratio...

Page 16: ... a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws 4 Load the tray into the bay TS x31P3 User Guide Installation and Configuration 15 ...

Page 17: ...ry modules from authorized resellers Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away ...

Page 18: ... drive tray a Pull the handle to release the tray b Pull the tray out Important Remember the number of each drive The drive trays will need to be returned to their original bays 5 Remove the case cover a Remove the screws that secure the case cover to the chassis TS x31P3 User Guide Installation and Configuration 17 ...

Page 19: ...ght side c Slide the case cover to the right so that the triangle icon is aligned with the unlock icon d Pull the case cover up until it completely detaches from the chassis 6 Remove the screws that secure the drive bay chassis to the back side of the NAS TS x31P3 User Guide Installation and Configuration 18 ...

Page 20: ...7 Remove the screws that secure the drive tray chassis to the NAS TS x31P3 User Guide Installation and Configuration 19 ...

Page 21: ...he drive tray chassis up until it completely detaches from the NAS 9 Remove an existing module a Push the retention clips outward simultaneously to release the module TS x31P3 User Guide Installation and Configuration 20 ...

Page 22: ...a module that is not completely released may damage the module and the motherboard c Hold the module by the edges d Carefully slide the module out of the slot 10 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot TS x31P3 User Guide Installation and Configuration 21 ...

Page 23: ...ck the module into place 11 Place the drive tray chassis onto the NAS a Align the SATA connector on the drive tray chassis with the SATA port on the system board b Carefully insert the SATA connector into the SATA slot 12 Attach the screws that secure the drive tray chassis to the NAS TS x31P3 User Guide Installation and Configuration 22 ...

Page 24: ...13 Attach the screws that secure the drive tray chassis to the back side of the NAS TS x31P3 User Guide Installation and Configuration 23 ...

Page 25: ... the chassis b Slide the case cover onto the chassis c Slide the case cover to the left so that the triangle icon is aligned with the lock icon d Place the NAS on its bottom side e Attach the screws that secure the case cover to the chassis TS x31P3 User Guide Installation and Configuration 24 ...

Page 26: ...dle until it is locked into place 16 Connect all cables and external attachments 17 Power on the NAS 18 Verify that the module is recognized by the NAS a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information TS x31P3 User Guide Installation and Configuration 25 ...

Page 27: ...s see Computer or mobile device myQNAPcloud account CloudKey Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the same local area network Note To download Qfinder Pro go to https www qnap com utilities 4 Locat...

Page 28: ...ck Next 13 Select the types of devices that you will use to access shared folders on the NAS 14 Click Next 15 Review the settings 16 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 17 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before...

Page 29: ...test available version and then the NAS restarts after the download is complete If a newer version is not available the wizard automatically displays the Smart Installation Guide To install the out of the box version click Skip 9 Click Start Smart Installation Guide 10 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers ...

Page 30: ...ttings 19 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 20 Click Confirm QTS is installed TS x31P3 User Guide Installation and Configuration 29 ...

Page 31: ...xample if the MAC address of adapter 1 is 11 22 33 44 55 66 then the admin password will be 112233445566 Tip You can find the MAC address of adapter 1 using Qfinder Pro A label attached to the device also lists the address as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is r...

Page 32: ...ckups The NAS only copies files that were modified or added after the last backup LEDs LEDs indicate system status and related information when the NAS is powered on The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network For details on the location of the LEDs see Components TS x31P3 User Guide Basic Operations 31 ...

Page 33: ...tioning An error occurred when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red 2 times per second The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes red once The NAS has receive...

Page 34: ...ive is being located in the operating system Red A drive read write error has occrred Flashes green The data is being accessed Green The drive can be accessed USB One Touch Copy Flashes blue 2 times per second A USB external storage device connected to the USB One Touch Copy port is being mounted A USB external storage device connected to the USB One Touch Copy port is being disconnected A USB ext...

Page 35: ...e front USB port but the data cannot be copied Long beep 1 5 seconds 3 every 5 minutes The system fan is not functioning 2 The disk volume is about to reach its full capacity The disk volume has reached its full capacity The drives are in degraded mode The user started the drive rebuilding process A drive is plugged in or out 1 The NAS was powered off by force shutdown hardware shutdown The NAS wa...

Page 36: ...ions RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the...

Page 37: ...r an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Service Portal https service qnap com Downloads https download qnap com Co...

Page 38: ...lex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x31P3 User Guide Glossary 37 ...

Page 39: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 40: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 41: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licens...

Page 42: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 43: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 44: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless ...

Page 45: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 46: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 47: ...e harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocat...

Page 48: ...管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x31P3 User Guide Notices 47 ...

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