Q-See QT454 User Manual Download

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User Manual

MODEL QT454

MODEL QT428

MODEL QT426

QT4 Series
H.264 NETWORK DVR

Summary of Contents for QT454

Page 1: ...1 User Manual MODEL QT454 MODEL QT428 MODEL QT426 QT4 Series H 264 NETWORK DVR...

Page 2: ...to warranty and technical support benefits you ll receive notifications of product updates along with free downloadable firmware updates for your DVR Register today at www Q See com Please see the ba...

Page 3: ...mation 41 6 2 Manual Alarm 41 6 3 Disk Management 41 6 4 Upgrade 42 6 5 Logoff 42 6 6 Shut Down 42 7 REMOTE SURVEILLANCE 43 7 1 Network Access 43 7 2 Remote Internet Access 43 DHCP 43 PPPOE 48 7 3 Por...

Page 4: ...If this product accidentally gets wet unplug it and contact an authorized dealer immediately n Keep product surfaces clean and dry To clean the outside case of the DVR gently wipe using a lightly damp...

Page 5: ...Client through LAN or internet Supports recording in CIF and D1 resolutions INTRODUCTION CHAPTER 2 ALARM 1 channel alarm output and up to 16 channel depending on model alarm input available Supports...

Page 6: ...t clicking on the screen with the mouse will display the CONTROL BAR on the bottom of the screen Screen Display Mode Dwell Volume Snapshot Playback PTZ Record Color Zoom Move Control Bar Menu The func...

Page 7: ...ar fashion to those of a conventional DVR or other video playback device but with a few additional commands available to you Previous Next Record Moves to the prior or following recorded event respect...

Page 8: ...NNEL SELECT menu Users can check any or all channels between 1 and 16 depending on your model to display the live feeds Click the box to confirm the settings before closing the CHANNEL SELECT menu by...

Page 9: ...ep your system s clock current by allowing it to occasionally receive updates from the selected server 4 2 LIVE CONFIGURATION Live configuration includes four submenus Live Main Monitor Spot and Mask...

Page 10: ...nd Recycle Record Enable Tab Select some or all of the cameras to record to the DVR You can set up to four cameras to record audio in addition to video You can globally select all the cameras regardle...

Page 11: ...re space available PICTURE 4 19 PICTURE 4 20 PICTURE 4 21 PICTURE 4 22 PICTURE 4 23 4 4 SCHEDULE CONFIGURATION Configure your camera to record at specific times based on time of day motion detection o...

Page 12: ...whether a signal will be sent via the ALARM OUT port MOTION Motion Tab As with the Alarm function above it incorporates hold time and can trigger procedures Select which cameras you wish to start rec...

Page 13: ...s that you wish to occur in the event that a video input is lost Both Alarms and PTZ events can be scheduled as in the Sensor menu above OTHER ALARM In this menu you can set the DVR to alert you to a...

Page 14: ...sword The TEST button will verify that your information is correct NOTE The default value is 80 If port 80 is already occupied by another device on the network then another port will need to be select...

Page 15: ...s Enter your new address This will appear on alert e mails sent from the DVR Password Enter the password you created for this account Remember it will be case sensitive Receive Addresses You may set u...

Page 16: ...ton Modify a user s password The admin password may be changed The default is 123456 4 8 PAN TILT ZOOM PTZ CONFIGURATION If you are connecting optional Pan Tilt Zoom cameras the controls are set from...

Page 17: ...all the way to the top of the order Move a preset point up one position in the list Move a preset point down one position in the list Move a preset point to the bottom of the order Cruise Selecting a...

Page 18: ...obile or external storage devices and recorded onto the DVR PICTURE 4 50 4 10 FILE SEARCH PLAYBACK AND MANAGEMENT Access the recordings on the DVR play them back and backup the recordings to an extern...

Page 19: ...and the word Writing disappears 2 3 4 1 6 7 8 5 SEARCH Search Time Search Image Event Search File Management Search Delete Delete Lock Lock Save Save Save All Save All Time Search Image Event Search F...

Page 20: ...times total size of the files and whether you have space available on the receiving storage media You can select which type of device you are recording to as well as what type of file you will be crea...

Page 21: ...the list of online users Disconnect The Administrator can disconnect a selected user from the DVR That PC will not be able to access the device for five minutes thereafter 6 2 MANUAL ALARM This displ...

Page 22: ...ft power down of the DVR This DVR can be accessed remotely via a connected network and over the Internet 7 1 NETWORK ACCESS Accessing the DVR from a computer or computers attached to the same router a...

Page 23: ...om remote computers STEP 2 Type ipconfig at the prompt Red arrow in Picture 7 6 to access router settings STEP 3 Write down the IP4v address Blue arrow as well as the gateway and subnet mask numbers G...

Page 24: ...different than any other device attached to the same router If the fourth set of numbers in your IP4v address is a single or double digit number then you can enter any three digit number up to 254 If...

Page 25: ...E 7 12 7 3 PORT FORWARDING Port Forwarding allows computers and devices outside of your network to communicate with the DVR You will need to forward ports 80 and 6036 from the attached router to the I...

Page 26: ...PICTURE 7 15 STEP 6 Click on the Network icon Red box in Picture 7 18 STEP 7 This window will show the 1 IP Address 2 Subnet Mask and 3 Gateway assigned to the DVR by the router Write down this inform...

Page 27: ...load a FREE router detection program STEP 1 Go to http www pcwintech com shanes toolbox STEP 2 Click on Detect Multiple Routers to begin the download STEP 3 Unzip the application to install it STEP 4...

Page 28: ...rwarding in the program list Click on the program to launch it STEP 3 Once Simple Port Forwarding has launched select your router from the list The default Router IP and Login information will automat...

Page 29: ...If for some reason a port or ports that you forwarded are not listed in the Router and if you see a message in the Scripts list on the left side of the window stating that the port already exists Red...

Page 30: ...he Bridge setting instead of DMZ STEP 1 Login into Router 1 by putting the IP of Router 1 into the Internet Explorer browser as in the example shown in Picture 7 35 where the IP address of Router 1 is...

Page 31: ...om of the screen STEP 3 The next page will ask you to create a domain name Domain names must begin with a letter a z or a number 0 9 and cannot contain a hyphen Once you ve decided upon a name click o...

Page 32: ...ssage informing of a codec that is missing or not installed This conflict can be resolved by turning off User Account Control UAC Windows Vista 1 Open the Control Panel accessible by clicking on the W...

Page 33: ...the Sites button PICTURE 7 49 PICTURE 7 50 PICTURE 7 51 STEP 7 Uncheck the Require server verification https for all sites in this zone button STEP 8 Type the DVR s IP address obtained during Network...

Page 34: ...hen asked Are you sure you want to change the setting for this zone STEP 15 Click OK STEP 16 Click Apply STEP 17 Click OK STEP 18 Close Internet Explorer PICTURE 7 54 You are now ready to monitor your...

Page 35: ...ri icon in the application list and select Get Info in the menu 3 Select the option for Open in 32 bit mode in Safari s info window INSTALLING THE PLUGIN You will now need to download and install the...

Page 36: ...matically pop up click on Downloads in the Window menu of the browser 4 Double click the downloaded package Click Continue to proceed and click Next to move through the default settings 5 You will be...

Page 37: ...YOUR DVR WITH SAFARI Now that you ve successfully installed the WebKit PlugIn you can now access your DVR through the Safari browser window 1 Open Safari enter your DVR s IP address or DDNS address Yo...

Page 38: ...rough 8 shown in Picture 7 33 allow you to save real time still and video images to your computer Clicking on the Snap icon will capture still images and save them to the computer Record will begin re...

Page 39: ...ate of a maximum of 30 frames per second for NTSC 25FPS for PAL versus a maximum of 7 FPS for a sub stream 6FPS for PAL for every channel For optimal performance a network with increased bandwidth is...

Page 40: ...e progress bar SEARCH Clicking on the Search tab in the Remote Live Viewer will allow you to search by Time Event or File Management Time Search STEP 1 The user can select the display mode as well as...

Page 41: ...he bottom Control buttons at the bottom allow the user to move through the playback STEP 7 The Snap button allows you to take still images of specific recordings Event Search STEP 1 Click on the highl...

Page 42: ...n unlocked file If a file is locked you must unlock it before it can be deleted Remote Backup Clicking on the Backup tab will open the Backup interface This allows you to backup files from the DVR to...

Page 43: ...s Be sure to click on Apply to save your settings before exiting any window Default will restore the original settings PICTURE 7 77 Main Menu Sub Menu This DVR supports mobile surveillance on smart ph...

Page 44: ...5 of the Symbian OS STEP 1 Enable network access on the mobile phone STEP 2 Launch the web browser STEP 3 Input the DVR s IP address or DDNS domain name in a new bookmark Click this bookmark to connec...

Page 45: ...see the camera images STEP 12 In Live View you can take snapshot images select other camera channels and control PTZ cameras PICTURE 8 9 PICTURE 8 10 PICTURE 8 11 8 3 APPLE IOS IPHONE AND IPAD This DV...

Page 46: ...PC OR MACINTOSH COMPUTER STEP 1 Access the iTunes store in your computer and login STEP 2 Connect your device to the computer STEP 3 Select the Search function and search for SuperCam STEP 4 Click the...

Page 47: ...d return to login interface Main Menu This window contains the function buttons needed to access and control your system Clicking on the help icon will list the functions as well as how to use them Th...

Page 48: ...Reserved disk space This is the amount of space reserved for video recordings on the internal memory If the available disk space is less than that selected the video will stop Display mode Select betw...

Page 49: ...nload is complete the software will install automatically PICTURE 8 36 PICTURE 8 37 PICTURE 8 38 STEP 2 Input the DVR s IP address or DDNS domain name User Name and Password Check the Remember Server...

Page 50: ...of the DVR in a similar manner to the controls on the DVR itself Button Function Button Function Switch channels Switches to PTZ interface Snap picture Record Talk Return Full Screen Zoom In Focus In...

Page 51: ...Build Date The date the software was released Software Version The current version of the SuperCam software in use on your phone Software Build Date The date this version of SuperCam was released 8 5...

Page 52: ...following steps will resolve this issue Step 1 Open the Options Menu Step 2 Select Advanced Options Step 3 Select Applications Step 4 Select SuperCam Step 5 Click on Disable Compatiblity OPERATING SUP...

Page 53: ...Modify Modify a DVR s IP address or DDNS domain name Delete Remove a DVR s IP address or DDNS domain name Settings Configure which alarms will activate and what will trigger them PICTURE 8 58 PICTURE...

Page 54: ...the risk of static discharge which can damage electronic components Whether installing the drive for the first time or removing the old one to install a new one the steps are largely the same STEP 1 D...

Page 55: ...is not providing enough power Please change the adapter b The video format of the DVR is different from that of the monitor c Connection problem Please check the cable and the ports of the monitor an...

Page 56: ...the ESC button on the front panel and hold it until you hear a beep if you still do not get a display then hold the ESC button down again until you hear a beep the display should come up 13 What is t...

Page 57: ...re not within the free service scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental t...

Page 58: ...714 998 3509 WEBSITE www Q See com QUESTIONS OR COMMENTS CONTACT US PRODUCT SUPPORT DOWNLOADS FIRMWARE UPDATES MANUALS www Q See com CUSTOMER SUPPORT Live Chat at www Q See com M F 9 5 PST Email cs d...

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