Q-See QR414 User Manual Download

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QR414

User’s Manual

Contact Us:

Digital Peripheral Solutions, Inc.

8015 E. Crystal Drive

Anaheim, CA 92807

Website:

http://www.Q-See.com

Customer Service:

Phone: 877-998-3440 x 538

Email:[email protected]

Tech Support:

Phone: 877-998-3440 x 539

Email:[email protected]

Fax:

714-998-3509

Revised 3/1/2010

Summary of Contents for QR414

Page 1: ...ipheral Solutions Inc 8015 E Crystal Drive Anaheim CA 92807 Website http www Q See com Customer Service Phone 877 998 3440 x 538 Email cs dpsi usa com Tech Support Phone 877 998 3440 x 539 Email ts dpsi usa com Fax 714 998 3509 Revised 3 1 2010 ...

Page 2: ...as and a Monitor 6 3 3 Connecting the Power Supply 6 Chapter 4 DVR Boot up 7 4 1 System Initialization 7 4 2 Main Interface 7 4 3 Pop Up Menu 7 Chapter 5 DVR Menu 8 5 1 Main Menu At a Glance 8 5 2 Main Menu 9 5 2 1 Camera Setup 9 5 2 2 Record Setup 10 5 2 3 Network Setup 11 5 2 3 1 DHCP 11 5 2 3 2 PPPoE 11 5 2 3 3 STATIC 12 5 2 3 4 Port Forwarding 13 5 2 3 5 Pop Ups ActiveX Controls 14 5 2 4 Recor...

Page 3: ... 2 8 3 Video Setup 28 5 2 8 4 Language 28 5 2 8 5 Info 28 5 2 8 6 System Maintenance 28 5 3 Menu Lock 29 5 4 Video Search 29 5 5 PTZ Control 29 5 6 Record 30 5 7 Stop Recording 30 Chapter 6 Net Viewer Program 31 6 1 Enable Plug Ins and Log In to Net Viewer 31 6 2 Main Interface of Net Viewer 31 6 2 1 Menu 32 6 2 1 1 Live 32 6 2 1 2 Replay 32 6 2 1 3 Setup 32 6 2 1 4 Logging Out of Net Viewer 34 6 ...

Page 4: ...er Manual 8 1 Operation Function Table 36 8 2 Setting up Alarm Record Mode 37 8 3 Troubleshooting 38 8 4 System Connections 39 8 5 Accessories Included 40 Q See Product Warranty 41 Customer Information Card 42 ...

Page 5: ...from the DVR unplug it immediately and contact Q See Warning You may be subjected to severe electrical shock if you remove the cover of the DVR 8 Handle DVR box carefully If you accidentally drop your DVR on any hard surface it may cause a malfunction If the DVR doesn t work properly due to physical damage contact an authorized dealer for repair or exchange 9 Use standard lithium cell battery prei...

Page 6: ...pports Mouse Operation for Faster Menu Navigation PTZ Control Supports PTZ camera operations through RS 485 Other Features H 264 Video Compression Format Supports CIF D1 and HD1 Resolution ADPCM Audio Compression Format Windows Graphics Interface BNC Video Out Ports Supports Remote Live Viewing Via 3G Mobile Networks Supports Sending Email Alerts When Motion is Detected by System Triplex Recording...

Page 7: ...emote Control 4 CH1 CH2 Select Single Channel Display CH3 CH4 5 QUAD Display all Cameras in Live Display or Playback Mode 6 REW Move Left Reverse 7 PAUSE Pause Play Frame by Frame Dwell Time Sequential Channel Switch During Single Camera Display 8 PLAY Play Recorded Video 9 FWD Move Right Play Forward 10 STOP Stop Playback Stop Manual Recording 11 REC Start Manual Recording 12 MENU ESC Enter Main ...

Page 8: ...PUT Audio Input Audio Signal Input RCA Interface Connection 4 AUDIO OUTPUT Audio Output Audio Signal Output RCA Interface Connection 5 LAN Ethernet Port Intranet and Internet Connection RJ 45 Interface 6 USB Port USB Mouse Connection 7 Power Switch Turn Power On and Off 8 USB 2 0 Port USB Device Flash Drive Hard Drive Connection 9 RS485 Alarm Port RS485 Interface 10 DC12V Power Port Power Supply D...

Page 9: ...any sub menu to generate a pop up log in window With your DVR in Menu unlock mode left clicking on your mouse opens a pop up dialog menu that allows you to access your programming and configuration settings Some of the options available by left clicking include Edit your record settings Playback recorded files Access a pull down menu Control color and volume settings Choose your system s language ...

Page 10: ...ut the upper cover back carefully re attach screws 3 2 Connecting Your DVR to Cameras and a Monitor Connect camera cable to the Video Input port of the DVR Connect the monitor to the Video Output port of the DVR using a BNC connector See Rear Panel Section 2 2 To connect a PTZ speed dome to your DVR System connect your PTZ Camera data cables to your RS485 A B ports See Chapter 5 for a more detaile...

Page 11: ...f the camera you choose to zoom in on Double clicking a second time will zoom out of the single camera view and switch you back to multi camera view See Picture 2 Right clicking your mouse will display a pop up menu which allows you to access various menu items Clicking on any area outside the pop up menu will enable you to exit Note When the DVR does not detect a HDD the first box in the Main Int...

Page 12: ...enu Rec Search Search Playback Detail File File Backup Camera Recording HDD Management Alarm Setting PTZ Setting Mobile Motion Color Set System User Password System Information Language Select System Maintenance Video Setting Time Setting Device Management Network Area Setting E Mail Setting ...

Page 13: ...ugh the Camera Setup interface you are able to choose a name for each of your connected cameras up to 8 characters long The Camera Setup interface Picture 5 also gives you the ability to choose which camera channels you wish to enable live viewing of and which camera channels you wish to set up with the ability to record The Camera Setup interface is also where you would set your DVR system up to ...

Page 14: ...ing file sizes through the quality setting The RECORD button on your Record Setup Menu Picture 6 allows you to turn each camera channel s recording ability on or off The QUALITY button gives you the option of choosing the quality of your recorded images from a drop down list for each individual camera channel The AUDIO button allows you to turn the audio input on or off When the audio is turned of...

Page 15: ...e mode Picture 3 allows you to access the Main Menu interface Picture 4 To set up the Network settings of your DVR go to Main Menu Network Set to enter into Network Setup menu Picture 7 From the Network Setup menu Picture 7 you can choose your Network Type DHCP PPPoE or Static Port and Web Port 80 and 9000 by default from a drop down list Once you have configured these you can then view the DVR re...

Page 16: ...o digit number you should be ok with any three digit number if the computer IP address ends with a number in the 100s then you should use a number in the 200 s Once you enter the addresses hit OK button At the bottom of the NETWORK SETUP window there is an option to setup the DVR to be accessed through a DDNS service Clicking on this button will pull up a screen as seen in Picture 11 Through here ...

Page 17: ...hown in Picture 12 Find the link to the brand and model of your router from the list of manufacturers and click the next button From there click on the orange Default Guide link BLUE box in Picture 13 This will take you to the port forwarding instructions for your router When you access the DVR from a remote computer you also need to use a different address in the Internet Explorer browser window ...

Page 18: ...on GREEN box in Picture 16 then click on OK BLUE arrow in Picture 16 This will open a dialog box as shown in Picture 17 Once here scroll down to the ActiveX Controls and Plug Ins and make sure they are all set to either prompt BLUE arrows Picture 17 or enabled RED arrows Picture 17 To connect to the DVR from the remote computer you would then open an Internet Explorer browser window and enter the ...

Page 19: ...hat day When you click on the Date from the VIDEO FILE list you can playback the file associated with that date in 4 channel view mode Clicking on the FILE LIST button at the bottom of the VIDEO SEARCH interface screen will generate a FILE LIST submenu Picture 21 where you can further customize the viewing and backup settings of the recorded files on your hard drive You can search though recorded ...

Page 20: ...ack to page before the one you are currently viewing except the first page NEXT Takes you to the page after the one you are currently viewing except the last page LAST When you view other pages clicking Last page button takes you to the Last page you viewed ALL Select All Select all the events on current page REVERSE Select the opposite events than your current selection 5 2 5 Backup Recorded File...

Page 21: ... 264 extension as illustrated in Picture 25 To play the file click the Play menu on the toolbar of the multimedia player interface as shown in Picture 26 Doing this will generate a pop up window as illustrated in Picture 27 Click the button on the bottom of the multimedia player and the Play button to start playing the file Multi Media Player Menu Overview Picture 24 Picture 25 Picture 29 Date See...

Page 22: ... adjust Video Play Settings In your Multimedia player interface got to the Setting menu on your toolbar From there go to Video Play Setting Normal Video Bar Picture 28 This will open up a dialog as illustrated in Picture 29 allowing you to choose from a drop down list of which channels to play Make your choice from the options provided in the drop down list and click next to Play the Video Click A...

Page 23: ...our HDD does not need to be formatted TOTAL SPACE refers to the total space size of your HDD FREE SPACE refers to the total amount of unused space available on the Hard Drive USABLE REC TIME refers to the amount of recording time you have left on your system based on the current settings and configuration details OVERWRITE on the HDD Management interface allows you to choose from a pull down list ...

Page 24: ... allows you to choose from a drop down list of On and Off Choosing the On option will generate an alarm buzzer when the HDD is running out of storage space Choosing the Off button disables the alarm notification when your HDD is running out of storage The VIDEO LOSS button allows you to choose from a drop down list of On and Off Choosing the On option will generate an alarm buzzer when video loss ...

Page 25: ...ss The email address is used to receive image transmitted from motion detection alarm of DVR Please clear the images you have received as soon as possible to avoid overloading your email account 5 2 7 3 PTZ Setup Clicking on the PTZ Setup icon in the Device Management interface Picture 32 will allow you to configure your PTZ settings Once you click on the icon a pop up PTZ Setup interface as illus...

Page 26: ...DVR Refer to Section 5 2 3 Network Setup for complete directions for how to do this You also need to go to the Main Menu then Devices then Mobile and enter your user name and password and set the Server Port to 18004 This port also needs to be forwarded to the IP address of the DVR along with the ports from 5 2 3 Network Setup Please note that you can only see one channel at a time when viewing fr...

Page 27: ...ver Port you setup in the DVR it needs to be forwarded to the IP address of the DVR setting range is between 1024 and 65535 the default setting is 18600 Note this port is in addition to the ports used for standard remote access Channel Select the channel from the DVR you want to monitor and click OK button red box in Picture 44 6 Once you configure your settings Picture 44 and have hit the OK butt...

Page 28: ...left to right the buttons on your main menu interface work with your PTZ camera as follows Navigate video image Left Right Up Down Zoom In and Zoom Out Increase or Decrease Focus Increase or Decrease Brightness Snap to Capture Screen Image ...

Page 29: ...ation process has been initiated you will receive a prompt asking you if you would like to install the QQEye program Picture 48 Click the Yes button on the lower left hand side of the prompt and continue the installation process as instructed 3 When prompted for an install location as illustrated in Picture 49 choose Phone Memory by clicking on it and hitting the Select button on the lower left ha...

Page 30: ...ch the App Store for APlayer click the FREE button to begin the download note that you must have an iTunes account to download applications 5 Once you have downloaded the APlayer application click on the icon on your phone to access the APlayer program Picture 54 On the bottom right hand corner of your program screen click on the settings button to access the IP and port information 6 In your sett...

Page 31: ...d into a 13 10 grid as depicted in Picture 58 When any object moves into the area you have designated to protect recording will be triggered You can choose which areas to protect by clicking on the individual squares of the grid as illustrated by the red blocks chosen in Picture 58 Motion triggered recording will not occur in the area outside of the chosen grid as illustrated by the semi transpare...

Page 32: ...anguage Click on Main menu System Language to adjust your system s Language preferences The System Language menu will appear as illustrated in Picture 63 Choose the language you want to use on your DVR from the drop down menu then click APPLY button The selection will be available after system Auto restarts 5 2 8 5 Info Click the Main menu System Info to view your system s device type software ver...

Page 33: ...PTZ option from your pop up menu From the PTZ Camera interface you can Zoom in and out adjust the camera Focus and increase or decrease the brightness of your image Click Z Z keys to zoom In or out click F F keys to control camera focus and click I I to adjust the brightness Cruise Setup Open the auto cruise function on the PTZ setting menu to configure your auto cruise settings as illustrated in ...

Page 34: ...ing on your mouse and clicking on Start Record from the pop up menu will allow you to start manual recording 5 7 Stop Recording Right clicking on your mouse and clicking on Stop Record from the pop up menu will allow you to stop manual recording ...

Page 35: ...iencing difficulties initiating the log in screen make sure your browser s safety level or firewall settings are not set too high Refer to section 5 2 3 Network Setup to ensure that your network configuration is correct your system ports are forwarded correctly and ActiveX is enabled Once you have entered in the correct information you will be able to view your DVR remotely through the Net Viewer ...

Page 36: ...desired date Picture 71 The buttons at the bottom of your Net Viewer interface screen are as follows Play Button Play Pause recorded footage Stop Button Stop playing recorded footage F F Button Fast forward through recorded footage Slow Button Decrease playback speed of recorded footage Next Frame Playback recorded footage frame by frame 264 TO AVI Button Convert file from H 264 to AVI 6 2 1 3 Set...

Page 37: ...s of motion detect recording video loss notification HDD space notification HDD loss notification and your alarm output and record time settings For more details on how to configure the options of these specific features refer to Section 5 2 7 2 of this User Manual PTZ Control The PTZ tab in the Setup menu Picture 75 will allow you to control the specific options related to your PTZ camera such as...

Page 38: ...menu bar 6 2 2 PTZ and Live Play Controls 1 PTZ Panning Direction Controls the panning direction of your PTZ Camera 2 Zoom Focus and Iris Increase or decrease the zoom focus or brightness of your picture 3 Bit Rate Settings CUR Displays current bit rate You can set the bit rate manually by inputting your desired rate in the accompanying box LOAD Reloads the last saved bit rate SAVE Saves the curre...

Page 39: ...riggered Record Pack Time 15 30 45 60 Min Adjustable Video Backup USB Flash Drive Removable HDD USB Burner Network Backup to AVI File Format Playback Mode PLAY SLOW FWD Frame by Frame Alarm Input Output None Alarm Type Video loss HDD Space HDD Loss PTZ Control Built in RS 485 port supports PELCO P PELCO D USB 2 0 Port Supports USB Mouse Removable HDD USB Flash Drive to Backup to AVI File and Upgra...

Page 40: ...ser Password Setting or modifying user password Alarm Setting Setting HDD lost HDD space video loss I O status alarm management and Email alarm Motion Detection Setting on off status of MD select sensitivity and setting motion detection area PTZ Control Selecting Channel and setting PTZ protocol baud rate and PTZ address for the Channel MP Monitor Setting user name password and server port System ...

Page 41: ...ctive after restart System Info Modify MAC address Mp Monitoring Set relative parameters Other PTZ setting Recording set and Language select etc 8 2 Setting up Alarm Record Mode Please note means Alarm On Not Recording AMR means Alarm Recording NLR means normal recording and NOR stand for No Recording Once alarm is triggered alarm icon will occur and when many alarms are triggered alarm remarks wi...

Page 42: ...type and the size supported by the DVR However once you install the hard drive in your DVR it will be formatted for use in the DVR and will not be read by your PC Q Do I have to stop recording to playback files on the DVR A No you do not have to stop recording the DVR will support both functions at the same time Q Can I erase files from the hard drive of the DVR A You can not erase individual file...

Page 43: ...9 8 4 System Connections Diagram is for reference only to show where to attach various devices to the DVR The cameras external alarms USB flash drives monitors and computers are not included with the standard DVR package ...

Page 44: ...QR414 User Manual 40 8 5 Accessories Included Software CD Remote Control USB Mouse BNC to RCA Video Cable Power Cord Ethernet Cable Power Adaptor User Manual ...

Page 45: ...ice scope of our company 1 Equipment damage caused by improper operation 2 Improper equipment operation environment and conditions e g improper power extreme environmental temperatures humidity lightning and sudden surges of electricity 3 Damage caused by acts of nature e g earthquake fire etc 4 Equipment damage caused by the maintenance of personnel not authorized by Q See 5 Product sold over 12 ...

Page 46: ...n this document is the intellectual property of Q See No part of this manual may be reproduced copied translated transmitted or published in any form or by any means without our company s expressed written consent 1 Our products are under continual improvement and we reserve the right to make changes without notice No guarantee is given as to the correctness of its contents 2 We do not accept any ...

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