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Feature Profile 37477 

Using Headsets with Polycom

®

 

Phones 

 

June 2013 | 3725-17503-001 Rev. L 

Have you ever wanted to field a phone call while simultaneously sending emails to clients or 
customers? Using a headset with your Polycom

®

 phone enables you to take calls handsfree at 

your desk, multitask more effectively, or even handle calls while you’re away from your desk. 
Headsets can help you maintain your productivity, whether you are at or away from your 
workstation. 

 

This feature profile provides information about headsets and headset-to-phone connections that are 
compatible with the following phones: 

 

Polycom

®

 SoundPoint

®

 IP 301, 320/330, 321/331, 335, 430, 450, 501, 550, 560, 601, 650, 

670 running SIP software 3.0 or later 

 

Polycom

®

 VVX

®

 1500 running SIP software 3.0 or later 

 

Polycom

®

 VVX

®

 500 running Polycom

®

 UC software 4.0.1 or later 

 

Polycom

®

 VVX

®

 600 running Polycom

® 

UC software 4.1.2 or later 

 

Polycom

®

 VVX

®

 300/310, 400/410 running Polycom

® 

UC software 4.1.4 or later 

 

 

The topics in this feature profile include: 

 

Phone Interface Types, Cables, and Adapters

  Lists Polycom phone interface types and 

compatible interface cables or adapters. 

 

Compatible Headset Types

  Lists compatible headset types, including analog, USB, 

electronic hookswitch (EHS), and Bluetooth headsets. 

 

Manufacturer Support

  Lists contact information for your headset manufacturer. 

 

 

Web Info: Where do I find more information about using headsets with my Polycom 
phone? 

For more information on how to use headsets with your Polycom phone, navigate to your 
phone’s Support page from the 

Polycom Voice Support

 

page and refer to your phone’s Quick 

Start Guide and User Guide. 

 

Summary of Contents for 37477

Page 1: ...or later Polycom VVX 1500 running SIP software 3 0 or later Polycom VVX 500 running Polycom UC software 4 0 1 or later Polycom VVX 600 running Polycom UC software 4 1 2 or later Polycom VVX 300 310 400 410 running Polycom UC software 4 1 4 or later The topics in this feature profile include Phone Interface Types Cables and Adapters Lists Polycom phone interface types and compatible interface cable...

Page 2: ...X 300 310 400 410 RJ 9 QD ED to RJ 9 None Although Polycom recommends using a QD ED to 2 5 mm cable for optimal audio quality you can also use a QD ED to RJ 9 cable in conjunction with an RJ 9 to 2 5 mm adapter The following table displays the interface cables or adapters that may be required for compatibility between your headset and your phone Table 2 Required Phone Interface Cables or Adapters ...

Page 3: ...may function with your Polycom phone but have not yet been tested by Polycom Note Using Sennheiser headsets with the SoundPoint IP 430 phone The SoundPoint IP 430 phone is not supported by UC software version 3 3 0 or later As a result Sennheiser headsets are not officially compatible with the IP 430 Compatible Analog Headsets Analog or wired headsets are compatible with a wired connection to most...

Page 4: ...ll None Plantronics TriStar Series H81 Voice Tube All None Sennheiser CC 500 Series 510 515 515 IP 520 IP 530 540 550 550 IP All None Sennheiser SH 200 Series 230 230 IP 250 only All None Sennheiser SH 300 Series 300 330 330 IP 335 350 350 IP All None VXi Tria Series All None VXi Passport Series 10 21 All None VXi UC ProSet Series 10 21 All None Supports Wideband audio Compatible USB Digital Heads...

Page 5: ...message on the headset Compatible EHS Headsets The EHS feature enables you to answer and end phone calls using controls located on the headset To use it your headset must include a digital serial control interface in addition to the standard analog headset jack RJ 9 interface The serial control interface requires an EHS adapter that you can purchase from your headset manufacturer Web Info Web Info...

Page 6: ...S Adapter GN Netcom SKU 14201 17 Jabra PRO 9400 Series All Jabra EHS Adapter GN Netcom SKU 14201 17 Plantronics Savi Office Series WO100 WO200 WO300 WO350 only All Plantronics APP 50 cable Plantronics SKU 38439 01 Plantronics CS Series 50 55 60 70N 261N 351N only All Plantronics APP 5 cable Plantronics SKU 38438 01 Plantronics Savi 700 Series 710 720 730 740 745 All Plantronics APP 5 cable Plantro...

Page 7: ...ficially supports the following Bluetooth headset specifications Integrated Bluetooth 2 1 EDR Bluetooth headset pairing HFP HSP Manufacturer Support For more information on any of the headsets listed in this feature profile refer to your headset manufacturer s website Accutone Jabra Plantronics Sennheiser VXi Logitech ...

Page 8: ...rors or omissions in the content of this document Limitation of Liability Polycom and or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose Information is provided as is without warranty of any kind and is subject to change without notice The entire risk arising out of its use remains with the recipient In no event s...

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