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Scanner User’s Guide 
MobileOffice D620 

 

 

 

 

 

 

 

 

 

Summary of Contents for MobileOffice D620

Page 1: ...Scanner User s Guide MobileOffice D620 ...

Page 2: ...ing of certain documents for example checks bank notes I D cards government bonds or public documents may be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials Environmental Information Recycle or disposal at end of life information please ask local dist...

Page 3: ...Scanning 10 Scanning Button 10 Card Scanning 11 Document Scanning 12 Scanning Methods 12 Scanning via TWAIN Interface 13 Scanning from the Scanner s Panel or On screen DocAction s Execute Menu 13 Scanning from the Icon in the Left Side of the DocAction Window 15 Scanning Tips 16 Scanner Connection 17 CHAPTER III CLEAN AND MAINTENANCE 18 Clean the Scanner 18 Cleaning Materials 18 Clean Feed Roller ...

Page 4: ...you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software and connect the scanner to your computer Note The scanner connects to your computer through the Universal Serial Bus USB If y...

Page 5: ...to a warm location after a cold room is heated when this device is placed in a damp room To avoid the moisture condensation you are recommended to follow the procedure i Seal this device in a plastic bag for it to adapt to room conditions ii Wait for 1 2 hours before removing this device from the bag 2 Do use the AC adapter and USB cable provided with the scanner Use of other cable may lead to mal...

Page 6: ...10 11 Box Contents2 1 Scanner 2 USB Cable 3 Calibration Sheet 4 Cleansing cloth 5 Quick Guide 6 Setup Application DVD ROM 1 Higher requirements might be needed when scanning or editing a large quantity of image data The system requirements here are only a guideline as in general the better the computer motherboard processor hard disk RAM video graphic card the better the results 2 Save the box and...

Page 7: ...his slot You can feel the document being grabbed by the scanner 4 Scan Button Press to perform a predefined scanning task 5 Power LED Indicates the scanner status Light Status On The scanner is turned on ready to scan images Off The scanner is off either because the power is not turned on or because the AC adapter is not properly plugged into an AC power outlet 6 Bracket Open the bracket when usin...

Page 8: ...he Microsoft Windows 7 8 10 11 operating system Hardware Requirements This scanner connects to your computer through the Universal Serial Bus USB which supports hot swap To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that looks the same as the one pictured below Note that on some computers the USB port at the rear of the computer may be oc...

Page 9: ...they will automatically detect the scanner causing the Add New Hardware Wizard or Found New Hardware Wizard to be launched Note If your computer was off when you connected the scanner the Add New Hardware Wizard message will be displayed when you turn the computer on and when Windows starts 2 For Windows 7 When the Setup Application DVD is for several scanner models a Insert the Setup Application ...

Page 10: ... 3 For Windows 8 10 11 a Insert the Setup Application DVD ROM included with your scanner into your DVD ROM drive Click on the pop up notification then click Run install exe in the pop up window If you miss the pop up notification please eject and re insert the Setup Application DVD ROM b Click on the Yes button if the User Account Control dialog pops up Afterwards please skip to procedure 4 4 Foll...

Page 11: ...d To properly test your scanner please perform the following steps 1 Do one of the following to open the Button Configuration window Double click the DocAction icon in the Windows system tray Right click the DocAction icon in the Windows system tray and then choose Button Configuration in the pop up menu that opens 2 In the Button Configuration window choose from the dropdown list of Button Templa...

Page 12: ...r You are using the USB cable supplied with the scanner The square end of the USB cable is plugged into the rear of the scanner The rectangular end of the USB cable is plugged into the back of your computer If you deviated from the installation procedures defined in this manual please unplug the USB cable from the scanner and reinstall the software from the DVD ROM Installing Additional Software Y...

Page 13: ...ded The DocAction program seamlessly integrating the operation of your scanner with your computer and other peripherals provides a quick and convenient way to perform various scanning functions With DocAction you don t need to adjust settings every time you scan Simply press any button on the scanner s front panel or click any scanning menu item of DocAction on the screen The scanner starts to sca...

Page 14: ...card to the arrow sign on the left of the scanner 2 Press the Scan Button The scanning starts immediately 3 If you have the Continuous scan option checked insert another card until you have scanned all 4 When the scan completes the scanned images will be saved to the defined file path as separate image files and sent to the assigned post processing software e g File Program PDF OCR E mail or Print...

Page 15: ... to operate the scanner 1 By acquiring images from the scanner through our TWAIN interface within any TWAIN compliant application programs 2 By scanning from the button on the scanner front panel 3 By scanning from DocAction s Execute menu on the screen The TWAIN interface and DocAction software are automatically installed to your system along with the scanner driver Attention Before you start sca...

Page 16: ...rough DocAction DocAction offers you quick access to the most frequently used scanning functions They are especially useful when you need to repeatedly scan with the same settings and send images to the same destination The button on the scanner panel will be used in this guide to demonstrate the scanner operations You may also use DocAction s on screen Execute menu to perform the same scanning ta...

Page 17: ...d immediately on the right pane Select the desired function from the drop down list of Button Template You may adjust the settings as desired Click the Help button within the Button Configuration window for more information about the settings Scan from the Button Scanning documents or images from this scanner is very easy Follow the two steps described below 1 Place the document or image onto the ...

Page 18: ...tion The Custom button can function with the default setting Scan even though you didn t define the function by using DocAction beforehand Scanning from the Icon in the Left Side of the DocAction Window You can perform scanning task by double clicking the icon in the left side of the DocAction window Follow the steps described below 1 Place the document or images onto the scanner 2 Check current b...

Page 19: ...anning Tips Reducing the File Size of Images Change the scan mode Color mode collects the most amount of information and therefore requires more memory than either grayscale or black and white mode Reduce the resolution Reduce the scan area Determining the Correct Amount of Resolution In many cases a high resolution image will do nothing more but dramatically increase the file size take up more di...

Page 20: ...eries of dots to reproduce continuous tone art when printing on a press A general rule when printing in one of these two manners is to scan one and a half to two times the amount of the line screen Laser printers that have resolution ranges of 300 and 600 dpi will have line screens between 50 and 100 Typical commercial printing is done at an average line screen of about 150 Therefore an optimal sc...

Page 21: ...and USB cable and then wait a few minutes for the glass and or the inner scanner to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner Cleaning Materials Have the following cleaning materials ready to clean the scanner Cleansing cloth or a cotton swab non abrasive cleaner Isopropyl alcohol 95 DO NOT use water Attention Alternatively you can use glass cleaner...

Page 22: ... revolt bracket until it snaps back into place Calibrating the Scanner Calibrate the scanner if colors appear in areas that should be white or colors of the scanned image and the original vary a lot This allows you to adjust and compensate for variations that can occur in the optical component over time by its nature The following describes how to calibrate the scanner 1 Insert the special calibra...

Page 23: ...ation Wizard 3 Click Next from the Calibration Wizard that pops up and then click Calibrate Now 4 Click on the Start button to begin the calibration process 5 The scanner pulls the calibration sheet through the scanner which completes this scanner calibration After the calibration is complete click OK and then click Finish Power Save To save power consumption when the scanning process is finished ...

Page 24: ...l of your computer s USB support Cause 3 USB is not enabled in your BIOS settings Solution 3 Enable the USB controller in your BIOS settings This is typically done by pressing a key3 usually del F1 or F10 during startup In the BIOS Settings screen that appears find the option for USB and enable it Exit and Save the changes you made Your computer is rebooted automatically Please consult your comput...

Page 25: ...s strange characters on the screen after the OCR process is completed Cause 1 Text page was scanned upside down Solution 1 Reverse the page and scan again Cause 2 The OCR software is limited to certain types of documents fonts and formats You might be trying to scan a form spread sheet a hand written letter or a document with color text or color page Solution 2 Scan a clean document that contains ...

Page 26: ...lt your help file for information on how to adjust the Monitor Gamma 2 Adjust the brightness control in the TWAIN window before scanning Cause2 The printer brightness setting is not set properly Solution 2 Adjust the brightness in the printer Some printers allow you to change the brightness settings Please consult your printer documentation Symptom The scanned image takes too long to be sent with ...

Page 27: ... some bad sectors Solution 2 Run the Scan Disk utility that came with your Windows computer Please consult your computer documentation or the Windows help files on how to run the Scan Disk Utility Symptom The error Scanner not Found that is displayed Cause 1 The USB cables are not connected properly Solution 1 Make sure that the cables are connected tightly and to the proper port Cause 2 The USB c...

Page 28: ... got jammed while getting fed into the scanner Cause The document or photo was not correctly inserted into the scanner Solution Grab the jammed paper and pull it through the scanner Try to avoid creasing wrinkling or tearing the paper ...

Page 29: ...04 9 x 593 3 mm 4 13 x 23 36 Min 40 x 45 mm 1 57 x 1 77 Acceptable Paper Sizes W x L Max 107 x 593 3 mm 4 21 x 23 36 Min 40 x 45 mm 1 57 x 1 77 Acceptable Paper Weight Thickness Paper 50 g to 120 g Plastic card Non Embossed up to 1 0 mm Embossed up to 1 2 mm Action Button Scan Power Supply USB Power 5V 0 5A Interface USB 2 0 Net Weight 0 45 Kgs 1 Lbs Dimensions W x D x H 194 x 75 x 55 mm 7 63 x 2 ...

Page 30: ...are parts and the possibilities of upgrading products information Please ask local distributors and suppliers for spare parts information and product upgrade information Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the related information of Implementing Measure test report Do not dispose anything of products before you ask local distributo...

Page 31: ...are This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment programme modification another machine or non vendor modification for this product If this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have ...

Page 32: ... be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that which the receiver is connected Shielded interconnect cables and shielded power ...

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