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Big Buck HD® Copyright 2012 

Play Mechanix™ Inc. 

This software is based in part on the work of the Independent JPEG Group. 

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (

http://www.openssl.org/

This product includes cryptographic software written by Eric Young ([email protected]

 

 

 

Setup and Operation  

Service Manual 

 

For use with: 

Panorama Cabinet 

32” and 42” Dedicated Cabinets

 

 
 
 
 
 
 
 

Revision HD-1.29-9.25-1

Summary of Contents for Big Buck HD

Page 1: ...This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com...

Page 2: ...a Cabinet Setup 6 32 or 42 Dedicated Cabinet Setup 13 Big Buck HD Setup Wizard 14 Maintenance 17 Diagnostic Menu System 19 Menu Screens and Descriptions 20 Adjustments 20 Audits 24 Online 25 Resets 30...

Page 3: ...ntil you have inspected and properly grounded the unit Only plug into a grounded three wire outlet Do not use a cheater plug or cut off the ground pin on the line cord ELECTRICAL SHOCKS There is no is...

Page 4: ...hing some television pictures or playing certain video games People who have not had seizures may still have an undetected epileptic condition If anyone in your family has experienced epilepsy symptom...

Page 5: ...ma Cabinet Dimensions Height 86 Width 31 5 Depth 51 694 Dimensions do not account for varying screen dimensions Monitor weight does not exceed 120 lbs Panorama Carton Specifications Weight 287 lbs Hei...

Page 6: ...embly 8 With at least two people and a dolly remove the cabinet from the shipping pallet 9 Remove the coin door key from the coin return chute 10 Open the top coin door 11 Locate the key for the back...

Page 7: ...ual and or manufacturer to setup and configure display for low input latency At minimum monitor should be a 1080p flat panel ranging from 42 to 55 with HDMI input It is strongly recommended to use a d...

Page 8: ...eg levelers 3 Check the AC line cord for visible signs of damage Pay particular attention to the plug and line cord insulation 4 Check for shipping damage to the following Gun assembly Left and right...

Page 9: ...hrough the left stanchion tube Start routing at bottom of stanchion Route cables to midpoint opening with 12 slack exposed Note Some monitor power cables are fixed to the monitor In such a case cable...

Page 10: ...t of the stanchions Mounting Bracket as seen from front of cabinet Attach Monitor Mounts 1 Locate monitor mounts in the marquee box 2 Locate VESA mount holes on the back of your selected monitor 3 Pos...

Page 11: ...bly from box 2 With at least one assistant raise marquee assembly above stanchions 3 Slide marquee down onto stanchions Be careful not to pinch cables 4 Route IR and marquee cables through marquee mou...

Page 12: ...marquee 6 pin connector at top of stanchion Step 9 10 Verify monitor is centered relative to marquee by sliding monitor left or right Centering monitor is critical for gun calibration and performance...

Page 13: ...ssistant adjust the leg levelers 12 Check the AC line cord for visible signs of damage Pay particular attention to the plug and line cord insulation 13 Check for shipping damage to the following Gun a...

Page 14: ...he spot where the gun is aimed Verify accuracy by pointing at different areas of the screen 5 Accept calibration by pressing start button 6 Repeat steps 2 5 for right gun 7 Press Start button when fin...

Page 15: ...5 Press test when done Consult distributor monitor manual and or manufacturer for settings to help reduce latency Color Brightness Adjust color contrast brightness and other monitor settings for best...

Page 16: ...erify the operation of the coin meter 5 Enter the START BUTTON LAMPS menu and verify that the lamps of the buttons work correctly 6 Enter the WATCHDOG TEST menu which re boots the game 7 Upon a succes...

Page 17: ...to ensure all the gun switches are functioning properly Switches in the gun include Trigger Pump 4 Calibrate calibrate calibrate Return to the Main Menu screen and select Gun Calibration Follow the i...

Page 18: ...h game and PC on insert recovery DVD marked as Disc 1 into DVD ROM drive tray 2 Close tray and Turn cabinet AC power switch to OFF 3 Disconnect all USB devices from the PC 4 Wait 30 seconds then turn...

Page 19: ...option For clarity all menu screens in this manual omit the header background image and control instructions Navigating with Service Panel Switches TEST enters diagnostic system or select highlighted...

Page 20: ...are and software information Tests pg 33 execute various diagnostic and maintenance tests Utilities pg 36 contains tools for managing game performance Main Menu Adjustments These menus control gamepla...

Page 21: ...oin 2 Value Sets the coin slot pricing 0 25 0 25 63 75 incrementing by coin base unit setting DBV Pulse Value The bill validator DBV translates bills into electronic pulses This setting determines how...

Page 22: ...4 hours in one hour increments DB Server Port Adjusts the ports used to connect to the DB server Automatic Automatic 21 80 443 7686 File Serve Port Adjusts the ports used to connect to the File server...

Page 23: ...rmines how often attract mode music will be played Frequently Off Occasionally Frequently or Always Main Menu Adjustments Player Cost Adjustments PLAYER COST ADJUSTMENTS Freeplay OFF Trek Cost 1 00 Ad...

Page 24: ...rnings AUDITS Coin Audits System Audits Gameplay Audits Main Menu Audits Coin Audits COIN AUDITS Total Money In 0 00 Coins in Left Coin Slot 0 Money in Left Coin Slot 0 00 Coins in Right Coin Slot 0 M...

Page 25: ...ynchronization Connection Wizard Cabinet Location Registration Software Update Online Debug Main Menu Online Connection Details and Test Use the Test Connection button to refresh the ping results CONN...

Page 26: ...reless device is being used WI FI INFORMATION Adapter Model Not Found Adapter MAC Address N A SSID N A Connection Status Not Connected Access Point MAC Address N A Signal Strength Bar Graph Main Menu...

Page 27: ...gameplay Main Menu Online Software Update This option contacts database and file servers to check for new software updates Main Menu Online Online Debug ONLINE DEBUG Tournament Information Add on Tour...

Page 28: ...ne Online Debug Add on Tourney Template Info This page displays information regarding eligible add on tournament types ADD ON TOURNEY TEMPLATE INFO Count Total 10 Active 10 1 Adv 10100 Treks 1 Max 10...

Page 29: ...Credit Cards ENABLED Add on Tournaments ENABLED Classic Tournaments ENABLED Showdown ENABLED Showdown Tournaments ENABLED Trophy Club ENABLED Buck Points ENABLED Guest Login DISABLED Quick Switch DISA...

Page 30: ...information PURGE QUERY CACHE QUERY CACHE PURGED Main Menu Resets This menu allows for clearing of various settings and information Factory Reset clears everything and restores the machine to factory...

Page 31: ...Lib 1 2 11 RIO HW FFFC SW 0 14 Card Reader 1 6 3 Game Version 1 29 Main Menu Information Hardware Monitoring HARDWARE MONITORING System Uptime 4 days 07 hours 39 minutes Connection Audits Since 7 27...

Page 32: ...n Info Connected Connected Serial Serial Firmware Version Firmware Version Firmware Checksum Firmware Checksum Trigger Trigger Pump Pump Advanced Gun Info Last LED Message seconds Last LED Message sec...

Page 33: ...When a switch is pressed it should indicate active and be highlighted on screen SWITCH TESTS Coin Slot 1 Inactive Service Inactive Numpad 1 Inactive Coin Slot 2 Inactive Test Inactive Numpad 2 Inacti...

Page 34: ...ayer Card Track 1 Data Success Track 2 Data Success Total of Swipes 0 of Successful Swipes 0 of Failed Swipes 0 Swipe Card At Any Time Main Menu Tests Input Tests Gun Camera Test This test displays th...

Page 35: ...f the display Main Menu Tests Coin Meter Test Press a start button to increment the coin meter Main Menu Tests Sound Tests This checks sound volume and quality Missing sounds indicated digital flaws D...

Page 36: ...ests Watchdog Test This tests the Watchdog circuit which protects the game against screen freezes infinite loops After a countdown the game resets To exit before the reset press either Start or Volume...

Page 37: ...lities Collection Take Collection TAKE COLLECTION Date of Last Collection 01 10 2012 0 0 days Gross Collection 0 00 Cash 0 00 Cash Card 0 00 Credit Card 0 00 Player Account 0 00 Service Credits 0 00 B...

Page 38: ...Trny Funding 0 00 Custom Trny Play 0 00 Custom Trny Funding 0 00 Showdown Play 0 00 Showdown Trny Fees 0 00 Total Cash Card Usage 0 00 Main Menu Utilities Collections View Player Account Details VIEW...

Page 39: ...Showdown Trny Fees 0 00 Total Player Account Usage 0 00 Main Menu Utilities Collections View Credit Card Details VIEW CREDIT CARD DETAILS Attempted Credit Transactions 0 Successful Credit Transaction...

Page 40: ...become an authorized operator fax the forms to 630 348 2099 or mail them to Play Mechanix 800 Roosevelt Road Suite D 103 Glen Ellyn IL 60137 Authorization occurs in just a few days Login information...

Page 41: ...Close the back door 8 Plug in power cord and turn on AC power Cellular Connection Cell Modem A cell modem and antenna comes preinstalled and preconfigured with the cabinet The antenna is located benea...

Page 42: ...3 Remove 2 screws from each side of cabinet 4 Remove 2 screws at the back of the bezel not pictured 5 Lift and prop up cabinet bezel Be careful to avoid damaging start buttons card reader or keypad c...

Page 43: ...ion 11 Reconnect antenna to cell modem 12 Secure cell modem mounting bracket to cabinet Be careful to correctly align antenna cable within mounting bracket Do not pinch cable 13 Close the back door an...

Page 44: ...ion types require different keys See below for examples Encryption Type Key Details Credit Card PCI Compliant None Open None NO WEP 10 26 or 58 hexadecimal characters NO WPA or WPA2 8 63 character ASC...

Page 45: ...ynamic will automatically try to assign an IP address to the game machine Static allows the game machine to be set with a fixed IP address Checking the Connection Cell or Wi Fi Users 1 Enter Diagnosti...

Page 46: ...e Before moving a game have the PC communicate with the server then unregister the game Re register the game with updated information at the new location Collection Procedure The CoinUp server tracks...

Page 47: ...yer at game Operator portion NOT adjustable National Trny 2 trek 2 00 0 00 Player at game Operator portion NOT adjustable National Trny 3 trek 3 00 0 00 Player at game Operator portion NOT adjustable...

Page 48: ...powering on with game TV Auto On not set Consult TV manual for details NO VIDEO message Video cables not plugged in properly Reattach and or tighten video cable to monitor Reattach and or tighten vide...

Page 49: ...est Mode every 3 seconds Test button stuck in ON position Slide or toggle button off after Test Menu appears Dongle Not Present Dongle missing or disconnected Find dongle usb connection and reseat in...

Page 50: ...t to CoinUp server No IP address appears under Connection Details and Test No broadband internet service Contact a local ISP to setup either cable modem or DSL service Wrong router configuration Confi...

Page 51: ...ine call CoinUp service Cell modem connection is good and IP address appears at Test Connection screen Under Cell Modem Details signal is weak or nonexistent Poor antenna location Change placement of...

Page 52: ...00 00888 01 PLATE KEYPAD 1 8 813 00006 01 KEYPAD ATM STYLE KEY TEK 1 9 MSHXNUT 0 112 40 S N 4 40 NYLOCK NUT 4 Monitor Mounting Screws Item Part No Description QTY 1 31 MSM06 01 002 6MM X 30 MM LG H H...

Page 53: ...Page 53 Big Buck HD is a trademark of PlayMechanix Inc All rights reserved Panorama Cabinet Assembly...

Page 54: ...ASE FEMALE 2 23 29705K76 MALE PLASTIC BUCKLE FOR 1 WEB NO SEW RELEASE MALE 2 24 606 00676 01 DECAL LEFT SIDE PANEL 1 25 606 00677 01 DECAL RIGHT SIDE PANEL 1 26 606 00678 01 DECAL TOP CAB 1 27 606 006...

Page 55: ...Page 55 Big Buck HD is a trademark of PlayMechanix Inc All rights reserved 32 Cabinet Assembly...

Page 56: ...8OHM 1 19 820 00018 00 BBHD COMPLETE GUN ORANGE 1 20 820 00019 00 BBHD COMPLETE GUN GREEN 1 21 606 00696 01 DECAL OVAL GUN BBHD 4 22 29705K76 FEMALE PLASTIC BUCKLE FOR 1 WEB NO SEW RELEASE FEMALE 2 2...

Page 57: ...Page 57 Big Buck HD is a trademark of PlayMechanix Inc All rights reserved 32 Monitor Assembly...

Page 58: ...E 32 BBHD 1 16 600 00818 01 PLEX SMOKED 32 MARQUEE BBHD 2 17 606 00702 01 TRANSLITE 32 MARQUEE BBHD 1 18 606 00701 01 DECAL 32 BLOCKER BBHD 1 19 600 00898 01 PLATE LOWER IR RETENTION 1 20 600 00907 01...

Page 59: ...Page 59 Big Buck HD is a trademark of PlayMechanix Inc All rights reserved BBHD Gun Assembly Green Gun Parts and Assembly...

Page 60: ...Parts Copyright 2011 Play Mechanix Inc All rights reserved Page 60 Orange Gun Parts and Assembly...

Page 61: ...Page 61 Big Buck HD is a trademark of PlayMechanix Inc All rights reserved Cabinet Wiring Diagram...

Page 62: ...arters or your local Betson office for sales technical information warranty or repair Betson can be reached at 800 524 2343 Fax 201 438 4837 www betson com CoinUp Service PlayMechanix www playmechanix...

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