Planet ICA-2500 User Manual Download

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User’s Manual

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Summary of Contents for ICA-2500

Page 1: ...User s Manual www PLANET com tw 0HJD 3L HO 3R R 3 DPHUD ...

Page 2: ...erence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receivin...

Page 3: ... the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Revision User s Manual for PLANET 5 Mega Pixel PoE Box IP Camera M...

Page 4: ...Wizard II 14 3 2 Using UPnP of Windows XP or Vista or Win7 18 Chapter 4 Installation Guide 19 4 1 System Requirements 19 4 2 Before You Begin 20 4 2 1 Connecting to Internet Camera 20 Chapter 5 Web Configuration for Live View 22 5 1 Live View 22 5 2 ActiveX Control 24 5 2 1 Digital Zoom 24 5 2 2 Snapshot 25 5 2 3 Record 25 5 2 4 Volume 27 5 2 5 About 27 Chapter 6 Configuration Operation 28 6 1 Net...

Page 5: ...I 55 6 5 Audio Configuration 55 6 6 User Privilege Access Configuration 56 6 7 E Mail Configuration 57 6 8 Object Detection 58 6 9 Storage Configuration 59 6 9 1 SD Card 59 6 9 2 SAMBA Server 60 6 10 Continuous Recording 61 6 11 Recording List 61 6 11 1 Recording List 61 6 11 2 Continuous Recording List 62 6 12 Event Server Configuration 63 6 12 1 FTP Server 63 6 12 2 TCP Server 64 6 12 3 HTTP Ser...

Page 6: ... VI Chapter 9 PING IP Address 76 Chapter 10 Bandwidth Estimation 77 Chapter 11 Configure Port Forwarding Manually 78 Chapter 12 Power Line Frequency 81 Chapter 13 3GPP 82 Chapter 14 Troubleshooting Frequently Asked Questions 83 ...

Page 7: ...duct Description High resolution professional day and night network camera The PLANET ICA 2500 or Internet Camera in the following section Network Camera is a high resolution camera for round the clock surveillance over IP networks This camera supports H 264 MPEG 4 and JPEG compression formats and delivers excellent picture quality in 5 Mega Pixel resolutions at 15 frames per second fps Incorporat...

Page 8: ...e camera is able to maintain clear images 24 hours a day Exceptional Image quality Together with powerful image processing attributes like Wide Dynamic Range and 3 Dimension Noise Reduction technology the camera is able to filter the intense backlight surrounding a subject and remove noises from video signal The result is that an extremely clear and exquisite picture quality can be produced even u...

Page 9: ...xternal devices such as door sensors and relays to activate light or close doors Flexible installation and Power functionality The ICA 2500 incorporates Power over Ethernet supplies power to the camera via the network eliminating the need for power cables and reducing installation costs With other advanced features such as the Gigabit Ethernet Transmission giving a user the utmost in bandwidth fle...

Page 10: ...e Max Resolution 5MP at 15 fps 1080P at 30fps 3DNR to improve picture quality at low Lux WDR Enhancement for enhance visibility under extremely bright or dark environments Two way audio support with enhanced audio quality Network and Configuration Compliant with IEEE 802 3af PoE interface for flexible deployment Equipped with Gigabit Ethernet port Auto MDI MDI X supported Support for IPv6 in addit...

Page 11: ...360 320 x 180 MPEG4 1280 x 720 640 x 360 320 x 180 M JPEG 1080P 1280 x 720 640 x 360 320 x 180 Frame Rate Up to 30fps for all resolutions Image Setting AE AWB 3D Noise reduction WDR Color brightness sharpness contrast Mirror Flip 8 Privacy Masks Text time and date overlay Streaming Simultaneously multi profile streaming Streaming over UDP TCP or HTTP HTTPS M JPEG streaming over HTTP server push Su...

Page 12: ...s Intelligent video motion detection and external input Alarm Events File upload via FTP Samba to NAS SD card or email Notification via email HTTP and TCP External output activation Audio alerting output Pre and post alarm buffering General Power Requirement 12V DC 1A IEEE 802 3af Class 3 Power Consumption 7W max Operating Temperature 0 50 Degree C Operating Humidity 20 80 non condensing Weight in...

Page 13: ... 1 Lens User could adjust the focus to get the best picture quality 2 Internal Microphone The Camera has built in an internal microphone This microphone is hidden in the pinhole located on the front panel 3 Back Focus Ring Adjust this ring to adapt focus of C CS mount lens ...

Page 14: ...ert a micro SD card into this slot for event recording 5 LAN Socket The LAN socket is a RJ 45 connector for connections to 10Base T Ethernet or 100Base TX Fast Ethernet cabling This Ethernet supports Auto Negotiation can detect or negotiate the transmission speed of the network automatically Please use Category 5 cable to connect the Network Camera to a 100Mbps Fast Ethernet network switch or hub ...

Page 15: ...e Restoring the factory default setting will lose the all previous settings included IP address forever User needs to run the IPWizard II program to search the device and configure it to let the device work properly again 7 DI DO Connector The Internet Camera provides a terminal block with 6 pins of connectors for DI DO and RS485 Please refer to the Appendix A in this manual for more information C...

Page 16: ... NOTE Use the power adapter 12VDC included in the package and connect it to wall outlet for AC power If the ICA 2500 is connected with IEEE802 3af Power over Ethernet device such as PoE injector or PoE Switch DC power is not required Either power the ICA 2500 from local DC power or PoE unless for purpose 5 Done Once you have installed the camera well and powered it on the Power LED orange will tur...

Page 17: ...y PLANET IP Wizard II can search the cameras in the network that shall help you to configure some basic setting before you started advanced management and monitoring 1 Insert the bundled CD into the CD ROM drive to launch the auto run program Once completed a welcome menu screen will appear 2 Click the IP Wizard II hyperlink you will see the dialog box as below NOTE If the welcome screen does not ...

Page 18: ...nual of ICA 2500 12 4 Please click Next to install with original settings or you may click Change button to modify the install folder then press Next to continue 5 Please click Install to start the installation ...

Page 19: ...User s Manual of ICA 2500 13 6 Please click Finish to complete the installation and launch program immediately ...

Page 20: ...ress and set up related parameters in the camera 3 1 1 Search and View by PLANET IP Wizard II When you installed the Internet Camera on a LAN environment you have two easy ways to search your cameras by PLANET IP Wizard II or UPnP discovery Here is the way to execute PLANET IP Wizard II to discover camera s IP address and set up related parameter in a camera 9 Search ...

Page 21: ... s Manual of ICA 2500 15 When launch the Planet IP Wizard II a searching windows will pop up Planet IP Wizard II is starting to search Internet Cameras on the LAN The existed devices will be listed as below ...

Page 22: ...in by default and click the View button Then you could see the Video from camera directly Furthermore you could double click the left button of mouse to link to the Internet Camera by browser In case you want to change the IP related parameters of wired interface please select the Internet Camera you want to configure and click the LAN button Relative settings will be carried out as below ...

Page 23: ...etting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the check button Then the related fields will show up as below After keying in new username and password click Submit button to perform your setting accordingly Click button will go back to previous page ...

Page 24: ...nP enabled device If the operating system Windows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP NOTE Please notice that MS Windows 2000 does not support UPnP feature To discover your device go to your Computer and click Network Click the targeted Device Then Internet ...

Page 25: ...ater System Hardware CPU Intel Core i5 Processor or faster Memory Size 2GB or more VGA card resolution 1920 x 1080 or higher VGA card memory 1GB or above NOTE 1 The listed information is minimum system requirements only Actual requirement will vary depending on the nature of your environment 2 The ICA 2500 series can be managed by PLANET IP Wizard II if you want to configure more detail informatio...

Page 26: ... and type the IP address of the camera The Default IP http 192 168 0 20 If your network is with DHCP server by default your DHCP server will provide an IP address for ICA 2500 Please check the DHCP server s status page for the real IP address of the ICA 2500 Or through the IP Wizard II to get the IP information The ICA 2500 will use IP address 192 168 0 20 only if there is no DHCP server existed i...

Page 27: ...he ActiveX control was installed and run the first image will be displayed You should be able to see the images captured from the Internet Camera in the web page now For advanced functions please refer to instructions given in follows chapters NOTE If you log in the camera as an ordinary user setting function will be not available If you log in the camera as the administrator you can perform all t...

Page 28: ...ns H264 MEPG 4 and M JPEG simultaneously User can chose the proper and or preferred profile here Full Screen Click this button to display the image in full screen mode uses every available space to display the image captured by this camera 2 Way Audio The Internet Camera supports 2 way audio function User can chose to enable or disable this function by toggling the icon below Disable audio uploadi...

Page 29: ...figure bit rate and frame rate of video profiles Audio Configure audio parameters User Setup user name password and login privilege E Mail Setup E Mail configuration Object Detection Setup Object detection Storage Status and configuration of SD card and Samba server Continuous Recording Files list inside the SD Card and Samba server Recording List Files list inside the SD Card Event Server Setup F...

Page 30: ...that this feature only supports on the ActiveX control within Microsoft Internet Explorer On the ActiveX control icon click the Left Mouse Button then a menu pop up This menu provides features that are unique to the ActiveX control These features include Digital Zoom Snapshot Record Volume About 5 2 1 Digital Zoom Click Digital Zoom to active this function as above User can drag or scale the box o...

Page 31: ... image by using any one of graph editing tools 5 2 3 Record Click Record to activate this function Press Record button to start recording The video file is saved as ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save path and file name prefix select OK to continue After stop recording list the files this file is n...

Page 32: ...User s Manual of ICA 2500 26 ...

Page 33: ...ume to activate this function These have two control bars for speaker and microphone volume Scroll this control bar to adjust the audio attribute Check the volume mute will mute the speaker output 5 2 5 About Click About to show the ActiveX information ...

Page 34: ...play the Ethernet MAC address of the device Note that user cannot change it Obtain an IP address automatically DHCP Enable this checked box when a DHCP server is installed on the network to issue IP address assignment With this setting the IP address is assigned automatically If this device cannot get an IP address within limited tries the device will assign a default IP address for 192 168 0 20 ...

Page 35: ...tween networks You ll see this term most often when you either log in to an Internet site or when you re transient email between different servers Obtain DNS f rom DHCP Enable this checked box when a DHCP server is installed on the network and provide DNS service Primary DNS When you send email or position a browser to an Internet domain such as xxxxx com the domain name system translates the name...

Page 36: ... and thus expected to slowly replace IPv4 with the two existing side by side for many years IPv6 To enable or disable the IPv6 function here 6 1 3 HTTPS HTTPS Stands for Hypertext Transfer Protocol Secure HTTPS is a combination of the Hypertext Transfer Protocol with the SSL TLS protocol to provide encrypted communication and secure identification of a network web server HTTPS connections are ofte...

Page 37: ...users want to set up a web or a FTP server then the Dynamic Domain Name Server is necessary For more DDNS configuration please consult your dealer Your Internet Service Provider ISP provides you at least one IP address which you use to connect to the Internet The address you get may be static meaning it never changes or dynamic meaning it s likely to change periodically Just how often it changes d...

Page 38: ...s used to log into DDNS 6 1 5 PPPoE PPPoE Stands for Point to Point Protocol over Ethernet A standard builds on Ethernet and Point to Point network protocol It allows Internet Camera connect to Internet with xDSL or cable connection it can dial up your ISP and get a dynamic IP address For more PPPoE and Internet configuration please consult your ISP It can directly connect to the xDSL however it s...

Page 39: ...ISP IP Address Subnet Mask Gateway Shows the IP information got from PPPoE server site Status Shows the Status of PPPoE connection 6 1 6 Streaming RTSP is a streaming control protocol and a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a media server RTSP s...

Page 40: ... Multi profile mode not Mega pixel mode Otherwise this device cannot serve 3GPP stream To use the 3GPP function it strongly recommends installing the Networked Device with a public and fixed IP address without any firewall protection Port 554 is the default for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accord...

Page 41: ...device is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router will be forwarded to the device UPnP To enable or disable the UPnP service here Friendly Name Shows the friendly name of this device here UPnP NAT Traversal When enabled the device will atte...

Page 42: ...ly Name Shows the friendly name of this device here 6 1 9 ONVIF ONVIF is a global and open industry forum with the goal to facilitate the development and use of a global open standard for the interface of physical IP based security products Or in other words to create a standard for how IP products within video surveillance and other physical security areas can communicate with each other ONVIF To...

Page 43: ...10 IP Filter You can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable or disable the IP filter function here IP Filter Policy Choose the filter policy where is denying or allowing ...

Page 44: ...dress This address is used for reply mail Send To Subject Type the subject title of the E mail If enable this function then the TCP Server TCP Port and Message fields need to be filled TCP Notification TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server Message The message will be sent to FTP server HTTP Notification If enable this function th...

Page 45: ...erver Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Port Set port number of Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTTP Proxy Custom parameter User can set specific parameters to HTTP server Message The message will be sent to HTTP server ...

Page 46: ... ICA 2500 40 6 2 Adjust Camera Configuration Use this menu to set the function of the camera of Internet Camera 6 2 1 Picture Turn the Mirror and Vertical Flip On or OFF The image will b Rotation e overturned as below ...

Page 47: ...l hold the exposure setting Manual Exposure User can configure sensor exposure to fixed setting Outdoor In case this camera is installed in outdoor then shall enable this option Otherwise disable it The feature can improve auto exposure performance under strong sunlight Maximum Exposure Time Set the Maximum Exposure Time However the real exposure time may be shorter if good light condition Power F...

Page 48: ...w illumination environment even 0 Lux In case the Auto mode is selected user needs to specify 3 parameters in advance Night Mode Threshold 0 10000 this value set the threshold to turn on IR LED It should be lower or equal to Day Mode Threshold Day Mode Threshold 0 10000 this value set the threshold to turn off IR LED It should be higher or equal to Night Mode Threshold Delay Time The delay time be...

Page 49: ...ow Add and Delete To add or delete the privacy mask windows user can specify up to 7 windows to mask the video captured by this device By dragging mouse on the image you can change the position and size of the selected window accordingly Name Name of the specified privacy window Level To define the gray level of mask block The smaller value will be darker ...

Page 50: ...u RS 485 interface Camera Address This is the camera ID set in PTZ camera or speed dome camera Note that please DO NOT changes the default value if unnecessary If so user needs to check and set value properly for both sides This is the communication speed between network module and P T scanner Baud rate If need to change these parameters user needs to check and set value properly for both network ...

Page 51: ...User s Manual of ICA 2500 45 6 2 4 Preset Setting This page provides the edit tool to modify or delete the Preset Setting item by item ...

Page 52: ...amera tour is 16 Running Enable or disable this camera tour Set the sequence of the tour Maximum 16 points can be assigned The selected preset position is added in the Sequence list from 1 to 16 Preset Type a period of time during which the camera is to stay at each preset point between 0 to 36000 seconds Wait Time To use the camera tour function user must preset some camera positions first The ma...

Page 53: ... shows the software version in the device Network LED Switch the LED light of this Internet Camera on or off that Network LEDs will stop working in case you don t want other people know the camera is transferring data Power LED Switch the LED light of this Internet Camera on or off Log User can check the system log information of the device including the Main Info Appended Info Operator IP and so ...

Page 54: ...l setting Click this option to set time and date manually Adjust Click this option if you want to synchronize the device s date and time with those of time server called NTP server Network Time Protocol Synchronize with NTP NTP server name Type the host name or IP address or domain name of the NTP server NTP sync Interval Select an interval between 1 and 23 hours at which you want to adjust the de...

Page 55: ... will reset all device s parameters to the factory settings including the IP address Default Settings Except the network setting The unit is restarted and most current settings are reset to factory default values This action will not reset the network setting Backup Setting To take a backup of all of the parameters click this button If necessary it will then be possible to return to the previous s...

Page 56: ... upgrade progress information will be displayed on the screen 8 A message will be shown while the firmware upgraded Once the upgrading process completed the device will reboot the system automatically 9 Please wait for 80 seconds and then you can use PLANET IP Wizard II to search the device again Warning The download firmware procedure cannot be interrupted If the power and or network connection a...

Page 57: ...nly can select either 5MP or 2MP modes to operate the camera Switching between 5MP and 2MP mode the device will take time to reboot system 6 4 1 Common Video Profile User can only choose either 5MP or 2MP modes 5MP mode can serve streams up to 2592x1944 resolutions maximum On the other hand 2MP mode it can streams up to 1920x1080 resolutions maximum Text Overlay Setting There are some important in...

Page 58: ...tting Check this item to enable image overlay Otherwise the uploaded bitmap will not be overlaid on video Coordinates Set position of image on the video File Information of the uploaded bitmap file Resolution Size information of the uploaded bitmap file Chroma Key Background Color Define the Chroma key of the uploaded bitmap file Then user can set transparency of the bitmap Transparency Lower valu...

Page 59: ...le for the profiles with max resolution Rate Control Defines the rate control method of this profile There are four options Constant Bit Rate CBR Variable Bit Rate VBR Enhanced Constant Bit Rate ECBR and Enhanced Variable Bit Rate EVBR For CBR the video bit rate is between low to high bandwidth based on different resolutions User can set the desired bit rate to match the limitation of bandwidth Fo...

Page 60: ...s profile For example set the frame rate to 15 fps then the image will be updated for 15 frames per second User can set the desired max frame rate versus video quality under the limited bandwidth GOP Control Defines the Intra Inter frame I P ratio of this profile For example set the GOP to 30 then the video stream will have one Intra frame every 30 frames Multicast Enable or disable the multicast ...

Page 61: ... 6 4 4 ROI ROI means Region of Interest Use this page to specify location of ROI windows Only the maximum resolution profiles can be defined as ROI In this model the default ROI windows are profile 4 and 5 6 5 Audio Configuration ...

Page 62: ... set the user names and password of the Administrator and up to 10 users and access right of each user Viewer Login Select Anonymous to allow any one viewing the video once connected Otherwise only users in database can view the video after login Access Right Administrator can access every function in this device However Viewers only can view the video and access limited function Authorize this us...

Page 63: ...not SMTP Port Set port number of SMTP service SSL Enable SSL function or not Select the authentication required when you send an e mail SMTP Authentication Disable If no authentication is required when an e mail is send Enable If authentication is required when an e mail is sent Authentication User Name Type the user name for the SMTP server if Authentication is Enable Authentication Password Type...

Page 64: ...hese windows can be specified as Included or Excluded type Included Windows target specific areas within the whole video image Excluded Windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored Name Name of the specified motion window Object Size Defines the object size of motion detection The higher object size will only larger ob...

Page 65: ...age the attached SD card or Samba server also 6 9 1 SD Card Enable automatic disk cleanup Delete old recorded files while the conditions are reached as below Remove recordings order than Delete old files by days Remove oldest recordings when disk is Delete old files by left capacity Lock disk Lock the SD card Once SD card is locked all files can t be deleted ...

Page 66: ...rameters to manage the remote SAMBA server Host Type the SAMBA server domain name or the IP address of the SMTP server Share Type the share folder of remote SAMBA server which the camera will upload files to this space User name Delete old files by left capacity Type the password for the remote SAMBA server Password ...

Page 67: ...ecord File Type Choose a video profile to record DISK Save recorded files to SD card or remote SAMBA server Define the folder path for the recorded files Path Be careful click this button will delete all continuous files recorded in SD card or remote SAMBA server Restart 6 11 Recording List 6 11 1 Recording List This page only shows the event recording files which stored in SD card User may play o...

Page 68: ...User s Manual of ICA 2500 62 6 11 2 Continuous Recording List This page only shows the continuous recording files which stored in SD card or remote SAMBA server User may play or delete the selected file ...

Page 69: ... as SMTP Name User can specify multiple FTP paths as wish Therefore user needs to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type the user name for the FTP server FTP Login Password Type the password for the FTP server FTP Port Set port number of FTP servic...

Page 70: ...er the device also can send event message to specified TCP server Name User can specify multiple TCP servers as wish Therefore user needs to specify a name for each TCP server setting TCP Server Type the server name or the IP address of the TCP server TCP Port Set port number of TCP server ...

Page 71: ...the server name or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the user name for the HTTP server HTTP Login Password Type the password for the HTTP server Proxy Address Type the server name or the IP address of the HTTP Proxy Proxy Login name Type the user name for the HTTP Proxy Proxy Login Password Type the password for the HTT...

Page 72: ...tiple HTTP servers as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP address of the SAMBA server Test Check the SAMBA server whether this account is available or not SAMBA Login name Type the user name for the SAMBA server SAMBA Login Password Type the password for the SAMBA server SAMBA Path Set working directory path of SAMBA ...

Page 73: ...r will be activated by user define interval without event happened Name Name of the Event or Schedule Enable Enable or disable this Event or Schedule Type Schedule start with Event trigger or Schedule trigger Enable Time Define the feasible time slot Trigger by Select the triggered sources with event trigger Record File Prefix Define the prefix of recorded filename Action Define the actions once e...

Page 74: ...le to FTP server by motion triggered always Step 1 Select event trigger Step 2 Enable time start from 00 00 to 24 00 every day Step 3 Trigger by Motion Area Added in Object Detection page Step 4 Action Send FTP Add in Event Server FTP Server page ...

Page 75: ...nable time start from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 Step 3 Trigger by Motion Area Added in Object Detection page Step 4 Action Send e mail Add in E Mail page i To email address You need to input the receiver email address ii Subject You could specify the email subject iii Message You could specify the email content ...

Page 76: ...rom Monday to Friday Step 5 Type Select schedule trigger and interval is 10 minute Step 6 Enable Time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours Step 7 Trigger by You do not need to choose it because this will be triggered every minute Step 8 Action Voice Alert ...

Page 77: ...plication Record File Type Choose AVI or JPEG file format for record file Record File Prefix Define the prefix of recorded filename Pre Trigger Duration Define the maximum duration of pre alarm Best Effort Duration Define the best effort duration of post alarm Max File Size Define the maximum buffer size of record file ...

Page 78: ...User s Manual of ICA 2500 72 6 15 Port Status User can check the status of digital input and output DIDO Input Status Show either inactive or active Output Status Show either inactive or active ...

Page 79: ...on 1 Configur e PLANET DDNS steps Step 9 Enable DDNS option through accessing web page of ICA 2500 Step 10 Select on DDNS server provide and register an account if you do not use yet Let s take dyndns org as an example Register an account in http planetddns com ...

Page 80: ...rovide a momentary contact closure This device provides a general I O terminal block with one digital input and one output for device control Pin 2 and 3 can be connected to an external sensor The input voltage will be monitored from the initial state LOW If the external sensor need 12VDC power then it can connect to Pin1 50mA maximum The Alarm Output of pin 3 and 4 can be used to turn on or off t...

Page 81: ... WIRING NOT BY YOURSELF INCORRECT WIRING COULD DAMAGE NWTWORK CAMERA YOU COULD RECEIVE THE FATAL ELECTRIC SHOCK THE EXTERNAL I O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES THAT REQUIRE LARGE AMOUNTS OF CURRENT IN SOME CASES A CUSTOM INTERFACE CIRCUIT CUSTOMER PROVIDED MAY HAVE TO BE USED SERIOUS DAMAGE TO NETWORK CAMERA MAY RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I O THAT EXCEEDS ITS...

Page 82: ... conflicts with any other devices over the network If you want to make sure the IP address of the device utilize the PING command as follows z Launch a Command Prompt z Type ping x x x x where x x x x is the IP address of the device For example ping 192 168 0 20 The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP...

Page 83: ...Average range of data sizes for JPEG mode Average bit rate for MPEG4 mode Average bit rate for H 264 mode 320 x 240 8 20k byte per frame 256kbps 768kbps 30fps 192kbps 512kbps 30fps 640 x 480 20 50K byte per frame 512kbps 3072kbps 30fps 384kbps 1 536kbps 30fps 1920 x 1080 200 500k byte per frame 1 536kbps 10 000kbps 30fps 2592 x 1944 500 1300k byte per frame 1 800kbps 10 000kbps 15fps Note Audio st...

Page 84: ...P address for example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will mos...

Page 85: ...essible over the Internet This is accomplished using the Virtual Server function on the router The Virtual Server ports used by the camera must be opened through the router for remote access to your camera Follow these steps to configure your router s Virtual Server settings z Click Enabled z Enter a unique name for each entry z Select Both under Protocol Type TCP and UDP z Enter your camera s loc...

Page 86: ...e camera uses from 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports NOTE Enter valid ports in the Virtual Server section of your router Please make sure to check the box on this line to enable settings Then the device can be access from WAN by the router s WAN IP Address By now you have finished your entire P...

Page 87: ...hotels Other areas are 220V only with the exception of Fortaleza 240V Canada 120V 60 Hz China People s Republic of 220V 50 Hz Finland 230V 50 Hz France 230V 50 Hz Germany 230V 50 Hz Hong Kong 220V 50 Hz India 230V 50 Hz Italy 230V 50 Hz Japan 100V 50 60 Hz Eastern Japan 50 Hz Tokyo Kawasaki Sapporo Yokohoma and Sendai Western Japan 60 Hz Osaka Kyoto Nagoya Hiroshima Malaysia 240V 50 Hz Netherlands...

Page 88: ...thout any firewall protection RTSP Port Port 554 is the default for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer currently 2 Use the following URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of th...

Page 89: ... device can be used outdoors or not The device is weatherproof Install this device Status LED does not light up Check and confirm that the DC power adaptor included in packaged is used Secure the power connector and re power it on again If the problem is not solved the device might be faulty Contact your dealer for further help The network cabling is required for the device The device uses Categor...

Page 90: ...is not compatible to the IP camera Please contact your dealer to get the approval routers list Some IP cameras are working but others are failed Maybe too many IP cameras have been installed on the LAN and then NAT router is out of resource to support more cameras You could turn off and on NAT router to clear out of date information inside router Access this device Cannot access the login page and...

Page 91: ...ow will appear to download ActiveX Controls When using Windows XP or Vista log on with an appropriate account that is authorized to install applications Network congestion may prevent the Image screen from appearing quickly You may choose lower resolution to reduce the required bandwidth Check the device s ActiveX is installed on your computer Go to C Windows Downloaded Program Files and check to ...

Page 92: ...not work Default Gateway and DNS server address should be set up correctly If FTP does not work properly ask your ISP or network administrator about the transferring mode of FTP server Pan Tilt does not work including Click to Center and Preset Positioning Click Refresh on the Internet Explorer when the communication stops with the device The image will refresh Other clients may be operating Pan T...

Page 93: ... the device is located in a very low light environment Make the condition around the camera brighter or turn the IR LED on Miscellaneous Cannot play the recorded ASF file Have installed Microsoft s DirectX 9 0 or later and use the Windows Media Player 11 0 or later to play the AVI filed recorded by the Device ...

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