Planet CIA-3250V User Manual Download

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User’s Man

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ICA-3250V

Full HD Outdoor IR
PoE IP Camera

Summary of Contents for CIA-3250V

Page 1: ...User s Man ICA 3250V Full HD Outdoor IR PoE IP Camera ...

Page 2: ... residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can...

Page 3: ...n a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation 3 To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crosse...

Page 4: ...net Explorer 6 for Windows XP 21 2 5 2 Internet Explorer 7 for Windows XP 22 2 5 3 Internet Explorer 7 for Windows Vista 23 3 Web based Management 24 3 1 Introduction 24 3 2 Connecting to Internet Camera 24 4 Live View 26 5 Configuration 28 5 1 System 29 5 1 1 System Information 29 5 1 2 User Management 31 5 1 3 System Update 32 5 2 Network 33 5 2 1 IP Setting 33 5 2 2 Advanced 36 5 2 3 Using UPnP...

Page 5: ...5 4 5 3 Copy to PC 66 Appendix A Factory Default 69 Appendix B PING IP Address 70 Appendix C 3GPP Access 71 Appendix D Planet DDNS Application 72 Appendix E Configure Port Forwarding Manually 73 Appendix F Troubleshooting Frequently Asked Questions 76 Appendix G Micro SD Card Compatibility 80 ...

Page 6: ...ater proof Vari Focal IR lens the ICA 3250V meet various demand of installations for instance traffic monitoring on two more lanes or focus on one specified lane The IR function makes the monitoring 24 7 both in day and night Day Night Operations The ICA 3250V features zero lux illumination Its 35 IR illuminators built around the lens bring the clearest vision at night Via the new LED technology t...

Page 7: ...dard IP protocol version 4 IPv4 Easy Installation Management Easy configuration and management via Windows based utility or web interface Support 3GPP and JAVA for iPhone and Windows mobile for remote view Supports ONVIF v1 02 v1 01 Standard Easy setup through cable management ...

Page 8: ...ime and date overlay Streaming Simultaneously multi profile streaming M JPEG streaming over HTTP Supports 3GPP mobile surveillance Controllable frame rate and bandwidth Constant and variable bit rate MPEG4 H 264 Audio Audio Encoder RTSP G 711 G 726 3GPP AMR Audio Streaming One way or Two way Microphone External microphone input Audio Output Phone Jack Network and Configuration Network Standard IEE...

Page 9: ...3 84W Protection Class IP 66 classification Operating Temperature 20 50 degree C Viewing System OS Windows XP Vista 32bit Win7 32bit Server 2003 Browser IE 8 0 or latter Cell Phone With 3GPP player Video Player VLC Quick Time Real Player Software Monitor Recording Management PLANET CV3P 2 ch Cam Viewer Three Pro Trail Version PLANET CV3L 64 ch Cam Viewer Three Lite Bundle Version Search Installati...

Page 10: ...2 1 System Requirements Network Interface 10 100Base TX Ethernet Monitoring System Recommended for Internet Explorer 8 0 or later System Hardware Suggested CPU Intel Core i3 530 Memory Size 2048 MB 1024 MB or above Recommended VGA card resolution 1920 x 1200 VGA card memory 512 MB or above System Hardware Minimum CPU Intel C 2 8G Memory Size 512 MB VGA card resolution 1280 x 1024 VGA card memory 6...

Page 11: ...witch or hub 2 Power Jack The input power is DC 12V NOTE ONLY use package power adapter supplied with the Internet Otherwise the product may be damaged 3 I O Control Instruction I O terminal connector used in application for e g motion detection event triggering alarm notifications 4 Video Output The internet camera also provides composite video output User can use BNC video cable to connect the i...

Page 12: ...ternal relay buzzer device 2 Please connect the GND DI pin to the external trigger device 3 I O PIN definition z GND Ground Initial state is LOW z DO Digital Output DC 5V z DI Digital Input Max 50mA DC 5V 4 I O Setup z Click I O Setting from the system setup page via IE and check Out1 to enable I O signal 12 ...

Page 13: ...ton on the live video page to test if DO Relay Out works z On Off Switch mode Click ON the camera will trigger the external output devise for 10 seconds For example your alarm buzzer will continuously ring for 10 seconds After 10 seconds the buzzer stops ringing or you can manually break off the output signal by clicking OFF 13 ...

Page 14: ...r the external output devise for several seconds the duration length is according to the interval setting in Output Setting Note Relay out function need extra purchase relay box Relay out box need connected to I O terminal connector will provide relay out function with ICA 3250V 14 ...

Page 15: ...ter and connect to power source After power on the camera will start to operate NOTE 1 Only use the power adapter supplied with Internet camera Otherwise the product may be damaged 2 The power adapter is unnecessary when Internet camera is connected to a PoE switch Otherwise the product may be damaged when Internet camera is connected to a PoE switch and power adapter simultaneously 3 Attach BNC c...

Page 16: ...ructure It enables power to be provided to the network device such as an IP phone or a network camera using the same cable as that used for network connection It eliminates the need for power outlets at the camera locations and enables easier application of uninterruptible power supplies UPS to ensure 24 hours a day 7 days a week operation 16 ...

Page 17: ...s below NOTE If the welcome screen does not appear click Start at the taskbar Then select Run and type D Utility PLANETIPinstaller PLANETIPinstaller exe assume D drive is your CD ROM drive When you installed the camera on a LAN environment you may execute PLANET IP Installer to discover camera s IP address and set up related parameters in the camera 2 4 1 Search and Configure Network by PLANET IP ...

Page 18: ...eras connected on LAN The user can click Search Device to search again 2 Click one of IP Cameras listed on the left side of IP Installer then the network configuration of that IP Camera will be listed on the right side If parameters changed click on Submit Then the network configuration will be changed Just click OK to reboot 18 ...

Page 19: ...Network ConnectionsÆLocal Area Connection PropertiesÆInternet Protocol TCP IP ÆProperties Please make sure your IP Camera and PC have the same Subnet If not please change IP Camera IP subnet or PC IP subnet accordingly 6 A quick way to access remote monitoring is to left click the mouse twice on a selected IP Camera listed on Device list of PLANET IP Installer An IE browser will be opened 7 Then p...

Page 20: ...User s Manual of ICA 3250V 20 8 If the user name and password are input correctly the following web page will be displayed ...

Page 21: ...ow for the web page to work correctly To use the Internet camera user must setup his IE browser as follows 2 5 1 Internet Explorer 6 for Windows XP From your IE browse Î Tools Î Internet Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Download the signed ActiveX controls Download the unsigned ActiveX controls Initialize and script the ActiveX controls n...

Page 22: ...ools Î Internet Options Î Security Î Custom Level please setup your Settings as follow Set the first 3 items Allow previously unused ActiveX control to run Allows Script lets Automatic prompting for ActiveX controls By now you have finished your entire PC configuration for Internet camera 22 ...

Page 23: ...utomatic prompting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browse Î Tools Î Internet Options Î Security Î Trusted Sites Î Custom Level please setup your Settings as follow Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration for Internet camera ...

Page 24: ...to Internet Camera z Use the following procedure to establish a connection from your PC to the camera z Once connected you can add the camera to your Browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The Default IP http 192 168 0 20 The login window of Internet camera will appear Default login username password is admin admin NOTE If the U...

Page 25: ...he ActiveX control into your PC After the ActiveX control was installed and run the first image will be displayed NOTE If you log in the camera as an ordinary user setting function will be not available If you log in the camera as the administrator you can perform all the settings provided within the device 25 ...

Page 26: ...ing rate 4 Screen Size Select video screen default 1 2x 1x 2x for view currently camera screen size 5 Streaming Select Select video streaming source When streaming 2 setting in Video Setting is closed this function will not display 6 Chatting Function IP Camera supports 2 way audio Click the Chatting check box Then you can use microphone which connects to the PC to talk to server side which is IP ...

Page 27: ...p The video format is AVI Use Microsoft Media Player to play the recorded file 3 Mute Turn of the audio Click again to turn on it 4 Full Screen Full screen mode 5 ZOOM Enable zoom in and zoom out functions Select Enable digital zoom option first within the pop up dialogue box and then drag and drop the bar to adjust the zoom factors Build a buffer to accumulate several video frames and play at a r...

Page 28: ...User s Manual of ICA 3250V 5 Configuration Click to get into the administration page Click to go back to the live video page 28 ...

Page 29: ...Traditional Chinese Simplified Chinese French Russian Italian Spanish German Portuguese and Polish to select When change it will show the following dialogue box for the confirmation of changing language Select language 2 OSD Setting Select a position where date time stamp text showing on screen Moreover click Text Edit can entry to adjust the OSD contents which is including Size and Alpha of text ...

Page 30: ...User s Manual of ICA 3250V 30 3 Server time setting Select options to set up time NTP Synchronize with PC s time Manual The date and time remain the same ...

Page 31: ...three different users administrator general user and anonymous user Anonymous User Login Yes Allow anonymous login No Need user name password to access this IP camera Type the user name and password then click Add Set Add user Click edit or delete to modify the user 31 ...

Page 32: ...ot include IP address Factory default User may download the current setting to PC or upgrade from previous saved setting Setting Management Setting download Right click the mouse button on Setting Download Æ Select Save AS to save current IP CAM setting in PC Æ Select saving directory Æ Save Upgrade from previous setting Browse Æ search previous setting Æ open Æ upgrade Æ Setting update confirm Æ ...

Page 33: ...User s Manual of ICA 3250V 5 2 Network 5 2 1 IP Setting IP Camera supports DHCP and static IP 33 ...

Page 34: ... traffic You can set up IPv6 manually by key in Address Gateway and DNS or enable DHCP to assign the IP automatically Port Assignment User may need to assign different port to avoid conflict when setting up IP assignment 1 Web Page Port setup web page connecting port and video transmitting port Default 80 2 RTSP Port setup port for RTSP transmitting Default 554 3 RTP Start and End Port in RTSP mod...

Page 35: ...nd End Port in RTSP mode you may use TCP and UDP for connecting TCP connection uses RTSP Port 554 UDP connection uses RTSP Start and End Port Multicast Setting Based on the RTSP Server Multicast is a bandwidth conservation technology This function allows several users to share the same packet sent from IP camera To use Multicast appoint IP Address and port here TTL means the life time of packet Th...

Page 36: ...anel Network and Internet Network and Sharing Center Click See full map 5 2 2 Advanced 5 2 2 1 Https Hypertext Transfer Protocol Secure Https can help protect streaming data transmission over the internal on the higher security level You can select the connection type Https means user cannot connect the camera via Http protocol The Https path will be https IP address If you select Http Https both ...

Page 37: ...User s Manual of ICA 3250V 37 Created Request Setting the secure identification and apply it There are two ways to set Certificate Install Signed Certificate or Create Self Signed Certificate ...

Page 38: ...ad and write and read read only The user who use read community name to access the IP camera cannot modify any data of this camera SNMPv3 For data security reason the authentication and encryption assurances are added when developing SNMPv3 The user has to give not only the security name the same as community name in v1 v2c or sometimes we call it context name but the password in order to access t...

Page 39: ...nager s IP address Trap Community means the community that can receive the trap message Cold Start The camera starts up or reboots Setting changed The SNMP setting is changed Network Disconnected The network connection was broken down The camera will send trap messages after the network being connected again V3 Authentication Failed A SNMPv3 user account tries to get authentication but failed Due ...

Page 40: ... not allowed to connect to the camera but only 192 168 50 159 can access Note In the list allow condition must be ranked before deny condition For example if we exchange the sequence set Deny 192 168 50 151 192 168 50 161 for the first item and Allow 192 168 50 159 for the second item in the list the IP 192 168 50 159 turns out to be denied by the camera because the deny condition has the priority...

Page 41: ...ement HTTPS HTTP SNMP Note The Management stream handles both the live view and the setting area of the web page on which the data is transferred via http https protocol If you prefer to distribute more bandwidth when using the web browser to access the camera please adjust the Management stream 5 2 2 5 IEEE 802 1x IEEE 802 1x is an IEEE standard for port based Network Access Control It provides a...

Page 42: ...nt software and peripherals This device is an UPnP enabled device If the operating system Windows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP NOTE Windows 2000 does not support UPnP feature Go to Start Settings and Click Control Panel The Control Panel will display ...

Page 43: ...al of ICA 3250V 43 The Add or Remove Programs will display on the screen and click Add Remove Widows Components to continue The following screen will appear select Networking Services and click Details to continue ...

Page 44: ...User s Manual of ICA 3250V The Networking Services will display on the screen select Universal Plug and Play and click OK to continue Please click Next to continue 44 ...

Page 45: ... of ICA 3250V The program will start installing the UPnP automatically You will see the below pop up screen please wait while Setup configures the components Please click Finish to complete the UPnP installation 45 ...

Page 46: ...nual of ICA 3250V 46 Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet camera to view your device in an Internet browser ...

Page 47: ...t software and peripherals This device is an UPnP enabled device If the operating system Windows Vista of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows Vista Go to Start Control Panel Network and Internet Network and Sharing Center and turn on Network Discovery ...

Page 48: ...User s Manual of ICA 3250V 48 ...

Page 49: ...f ICA 3250V Double click My Network Places on the desktop the My Network Places will display on the screen and double click the UPnP icon with Internet camera to view your device in an Internet browser 0 ICA 3250V 49 ...

Page 50: ...ynamic Domain Name Server The device supports DDNS If your device is connected to xDSL directly you might need this feature However if your device is behind a NAT router you will not need to enable this feature Because DDNS allows the device to use an easier way to remember naming format rather than an IP address The name of the domain is like the name of a person and the IP address is like his ph...

Page 51: ...ill remain current when your IP address changes There are several excellent DDNS services available on the Internet and best of all they re free to use One such service you can use is www DynDNS org You ll need to register with the service and set up the domain name of your choice to begin using it Please refer to the home page of the service for detailed instructions or refer to Appendix E for mo...

Page 52: ...Idle Stop service 3 DDNS registration successful can now log by http username ddns camddns com Register successfully 4 Update Failed the name is already registered The user name has already been used Please change it 5 Update Failed please check your Internet connection Network connection failed 6 Update Failed please check the account information you provide The server user name and password may ...

Page 53: ...User s Manual of ICA 3250V 5 2 6 Mail FTP SAMBA To send out the video via mail FTP and Samba please set up the configuration first Mail setting FTP setting 53 ...

Page 54: ...User s Manual of ICA 3250V Samba setting Note Samba only support one layer folder 54 ...

Page 55: ... supports Back Light Compensation BLC Night Mode and Video Orientation 1 Image adjust Brightness Contrast Hue Saturation and Sharpness can be adjusted here 2 AGC Automatic gain control The sensitivity of camera can adjusts with the environmental light Enable this function and the brighter image can be got under dim light but the level of noise may also increase 3 Shutter Time Choose as the locatio...

Page 56: ...ppoint a lux standard of switching D N here Current lux value is provided for reference Under Times Mode the switch time of Color Black and white is according to the given time You can also control it by choosing Color or B W 8 White Balance Enhance red blue color in the image This function is able to filter the noise and blur from the image and show a clearer view 3D and 2D are two different deno...

Page 57: ...s better coding efficiency Note that some devises do not support every profile For example iPhone4 only supports Main profile Quality The higher the quality is the bigger the file size is It might affect Internet transmitting speed if the file gets too large Video Frame Rate The video refreshing rate per second The max Value is affected by the input resolution you choose Video Format H 264 or JPEG...

Page 58: ... For example iPhone4 only supports Main profile Bitrate Control Mode There are CBR Constant Bit Rate and VBR Variable Bit Rate to use CBR 32Kbps 10Mbps the higher the CBR is the better the video quality is VBR 1 Low 10 High Compression rate the higher the compression rate the lower the picture quality is vise versa The balance between VBR and network bandwidth will affect picture quality Please ca...

Page 59: ...esolution 640x480 320x240 or 176x144 Video Bitrate The higher the value is the higher the image quality is Video Frame Rate The video refreshing rate per second Video Format H 264 or MPEG4 3GPP output connecting route If the IP address of your camera is 192 168 40 150 and you key in 3g in the column the 3GPP path will be rtsp 192 168 40 150 3g 3GPP Path The RTSP here is separated from the RTSP set...

Page 60: ... PC User can also send audio from remote PC to ICA 3250V s external speaker 1 Audio from IP camera built in microphone to local PC select Enable to start this function The Audio compression format can be choosing from 3 options You can also adjust the volume of 2 way audio 2 Audio from local PC to ICA 3250V Check chatting in the browsing page 60 ...

Page 61: ...User s Manual of ICA 3250V 5 4 Event List The ICA 3250V provides multiple event settings 5 4 1 Event Setting 61 ...

Page 62: ...le with Interval Setting Record Time Setting Pre Alarm and Post Alarm setups for video start and end time when motion detected I O or other devices got triggered Note Pre Post Alarm record time is base on record time setting and IP Cam built in Ram memory Limited by IP Cam built in Ram Memory When information is too much or video quality set too high it will cause recording frame drop or decrease ...

Page 63: ...ting The ICA 3250V supports 1 input 1 output When input is triggered it can send the video to some specific mail addresses transmit the video to remote ftp server and trigger the relay and SAMBA NOTE Please connect to propriety relay box to reduce the risk of electric shock damaged 63 ...

Page 64: ...User s Manual of ICA 3250V 64 ...

Page 65: ...riggered even the camera detects input signal during 11 00 12 00 on Monday GPIO Output Setting By GPIO I O port output that provides On Off Switch Slide Switch Pan Tilt Module for using with relay box On Off Switch The camera triggers the external devise and lasts for 10 seconds You can turn off the alarm manually by click off at the right bottom of the live video page The camera triggers the exte...

Page 66: ... it and then click Del 5 4 5 2 SD Management Choose The 1st day means the recoding file will be keep one day Example It is five o clock now Choose The 1st day The files will be kept from five o clock yesterday to five o clock today The oldest file will be deleted if the Micro SD card is full Note The use of the SD card will affect the operation of the IP Camera slightly such as affecting the frame...

Page 67: ... please follow the steps Open FlashGet select File Import Import list and find the link list file you just saved The file name may be called SD_list FlashGet will show you the link list and you can tick the files you want to copy to your PC Give the directory path in the new download window and remember to enable Login to Server key in the IP Camera username and password Click OK to start download...

Page 68: ...User s Manual of ICA 3250V 68 FlashGet is a free software that can be downloaded from FlashGet official website The example above is based on FlashGet ver 1 9 6 1073 ...

Page 69: ...lectronic wire plug one side of the wire into Default and the other side into GND on the terminal block as the picture below Connect power to the camera again It takes around 30 seconds to boot the camera Remove the wire and plug in the Ethernet cable after the camera finishes booting Re login the camera using the default IP http 192 168 0 20 and user name admin password admin 69 ...

Page 70: ...ddress conflicts with any other devices over the network If you want to make sure the IP address of Internet camera utilize the PING command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the Internet camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other devices conflicts with the IP address of Int...

Page 71: ...for RTSP service However sometimes some service providers change this port number for some reasons If so user needs to change this port accordingly Dialing procedure 1 Choose a verified player PacketVideo or Realplayer currently 2 Use the following default URL to access rtsp IP Address 3g Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your dealer ...

Page 72: ...on Configure PLANET DDNS steps Step 1 Enable DDNS option through accessing web page of ICA 2500 Step 2 Select on DDNS server provide and register an account if you do not use yet Let s take dyndns org as an example Register an account in http planetddns com 72 ...

Page 73: ...IP address for example 192 168 0 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The PLANET WNRT 620 is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will mo...

Page 74: ...sible over the Internet This is accomplished using the Virtual Server function on the router The Virtual Server ports used by the camera must be opened through the router for remote access to your camera Follow these steps to configure your router s Virtual Server settings z Click Enabled z Enter a unique name for each entry z Select Both under Protocol Type TCP and UDP z Enter your camera s local...

Page 75: ...es from 80 to something else such as 8080 Not all routers are the same so refer to your user manual for specific instructions on how to open ports Enter valid ports in the Virtual Server section of your router Please make sure to check the box on this line to enable settings Then the device can be access from WAN by the router s WAN IP Address By now you have finished your entire PC configuration ...

Page 76: ...rt need to be opened on the firewall or NAT router The username and password for the first time or after factory default reset Username admin and Password admin Note that it s all case sensitivity Forgot the username and password Follow the steps below 1 Remove power and press and hold the button in the back of IP CAMERA 2 Power on the camera Don t release the button during the system booting 3 It...

Page 77: ...ogin page and other web pages of the Network Camera from Internet Explorer z Maybe the IP Address of the Network Camera is already being used by another device or computer To confirm this possible problem disconnect the Network Camera from the network first and then run the PING utility to check it out z Maybe due to the network cable Try correcting your network cable and configuration Test the ne...

Page 78: ...uter Go to C Windows Downloaded Program Files and check to see if there is an entry for the file Web Watch2 Control The status column should show Installed If the file is not listed make sure your Security Settings in Internet Explorer are configured properly and then try reloading the device s home page Most likely the ActiveX control did not download and install correctly Check your Internet Exp...

Page 79: ...bps Disable audio to improve video Your Internet connection may not have enough bandwidth to support streaming audio from the device Image Transfer on e mail or FTP does not work z Default Gateway and DNS server address should be set up correctly z If FTP does not work properly ask your ISP or network administrator about the transferring mode of FTP server Video quality of the device The focus on ...

Page 80: ...ranscend SDHC class4 16GB SDHC class4 32GB SD class4 16GB SD class4 32GB SDHC class6 4GB SDHC class6 8GB SDHC class6 16GB SD class6 4GB SD class6 8GB SD class6 16GB SDHC class10 4GB SDHC class10 8GB SDHC class10 SanDisk SDHC class4 4GB SDHC class4 8GB SDHC class4 16GB SDHC class4 32GB 80 ...

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