Pitney Bowes SendPro Desktop SendKit Installation Instruction Download | Manualshive

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Let’s get your SendKit up and
running quickly…

Let’s first get together the things you will need:

• The box containing your SendPro

®

Desktop SendKit.

• A Welcome Email from Pitney Bowes containing your SendPro

®

Login details.

• A PC on which you have full admin rights to allow downloading

and installing software, if necessary.

• 2 available USB ports on your PC.

If you have not received the email from Pitney Bowes, do not go

any further with this installation. Please visit pitneybowes.com for

contact details for your market.

Continue reading below

SendPro

®

Desktop SendKit

Read Now BEFORE you unpack your equipment

Installation Instruction
USB Printer Connection

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2
3
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Summary of Contents for SendPro Desktop SendKit

Page 1: ... which you have full admin rights to allow downloading and installing software if necessary 2 available USB ports on your PC If you have not received the email from Pitney Bowes do not go any further with this installation Please visit pitneybowes com for contact details for your market Continue reading below SendPro Desktop SendKit Read Now BEFORE you unpack your equipment Installation Instructio...

Page 2: ...Printer Printer control panel buttons Scale USB Power Cord DK Starter Roll sendpro pitneybowes com Here s a diagram and explanation of the items you should find in your box Sign into SendPro using the link in the welcome email Power Feed Cutter Editor lite ...

Page 3: ...computer using the USB cable supplied Then press the Zero button 1 Pull the release levers on the both sides of the printer to unlock the cover and lift the cover to open it Zero 3 Downloading the scale utility for Windows OS only 1 Now you are signed into SendPro Click on the Help icon 2 Select Download SendPro Scale Utility for Windows 3 Select Run or Open this depends on your internet browser 4...

Page 4: ...gn the edge of the DK roll with the upright edge of the output slot Check that the DK roll is threaded straight Push the first label through the output slot until the end comes out of the slot as shown If experiencing trouble loading the label roll try inserting from the side making sure the label is under the sensor 5 Close the cover 2 Remove the protective sheet from the output slot ...

Page 5: ...e downloaded EXE file for Windows or DMG file for Mac and follow the on screen instructions to proceed with the installation Note You may need to check your downloads folder to install the downloaded file 3 Close the dialog box when the installation is complete 7 Turn power on Press the power button to turn the printer on and check the status LED turns green Make sure to press the feed button to a...

Page 6: ...eeded support to get you started How to create a shipping label in SendPro How to print a shipping label in SendPro How to invite additional users in SendPro How to export a History report in SendPro Click Here Click Here Click Here Click Here Click Here Carrier Services and Packaging For information about size and weight restrictions visit the carrier s website Canada Post UPS FedEx Note Availabl...

Page 7: ...and then try printing again Check that the Label Output Slot is not blocked Check that the DK Roll is set correctly by removing the DK Roll and reinstalling it Ensure that the DK Roll Cover is closed correctly Contact Pitney Bowes Customer Service If a cutter error occurs keep the DK Roll Cover closed and press the Power Button The cutter moves back to the normal position and the Printer turns off...

Page 8: ...talled 10lb 5Kg USB scale Ensure that the scale app is installed For details see Install the Scale If the scale icon is grayed out place an item on the scale The scale icon should then display the weight of the item on the scale Ensure that the USB cable is connected directly from the scale to the computer Do not use a USB hub between the USB scale and the computer Note When the scale is connected...

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