© 2022 Philips Domestic Appliances Holding B.V.
All rights reserved
3000.086.8922.1 (1/2022)
>75% recycled paper
>75% papier recyclé
2
1
2
1
1
5
2
6
3
7
4
FC6903
SpeedPro Max
Aqua
English
Congratulations on your purchase and welcome to Philips! To fully
benefit from the support that Philips offers, register your product at
www.philips.com/MyVacuumCleaner
.
Important safety information
Read this important information carefully before you use the appliance and its
accessories and save it for future reference. The accessories supplied may vary
for different products.
Danger
- Never vacuum up water or any other liquid. Never vacuum up flammable
substances and do not vacuum up ashes until they are cold.
- Never immerse the appliance or the adapter in water or any other liquid,
nor rinse it under the tap.
Warning
- Check if the voltage indicated on the adapter corresponds to the local mains
voltage before you connect the appliance.
- Always check the appliance before you use it. Do not use the appliance or
the adapter if it is damaged. Always replace a damaged part with one of the
original type.
- The adapter contains a transformer. Do not cut off the adapter to replace it
with another plug, as this causes a hazardous situation.
- This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the
appliance.
- Keep the appliance and its cord out of the reach of children.
- Always keep the magnetic charging disc away from very small children.
- The plug must be removed from the socket-outlet before cleaning or
maintaining the appliance.
- Unplug the adapter if you are not going to use the appliance for some time.
- When storing the appliance for more than a month (without usage or
charging), make sure that the battery is charged to at least 50%. Storing
the appliance with an empty battery may lead to irreversible damage to the
battery.
- Also make sure that the adapter is unplugged when the appliance is stored.
- Do not let the motorized brush move over the mains cords of other appliances
or other cables as this may cause a hazard.
- Keep loose clothing, hair and body parts away from the motorized brushes.
- Do not cover or block the ventilation openings when the appliance is
operating.
- This vacuum cleaner is designed for household use only. Do not use this
vacuum cleaner to vacuum up building waste, cement dust, ashes, fine sand,
lime and similar substances. Never use the vacuum cleaner without any of
the filters. This could damage the motor and shorten the life of the vacuum
cleaner. Always clean all parts of the vacuum cleaner as shown in the user
manual. Do not clean any parts with water and/or cleaning agents if this is
not specifically shown in the user manual.
- This product contains a rechargeable battery. The battery may only be
replaced by a qualified service engineer.
- Only charge the appliance with the adapter supplied. Only use 25V adapter
ZD12D250050 or 30V adapter ZD12D300050.
- Charge, use and store the product at a temperature between 5 °C and 40 °C.
- Do not open, modify, pierce, damage or dismantle the product or battery to
prevent batteries from heating up or releasing toxic or hazardous substances.
Do not short-circuit, overcharge or reverse charge batteries.
- Keep product and batteries away from fire and do not expose them to direct
sunlight or high temperatures.
- If the product becomes abnormally hot or smelly, changes color or if charging
takes longer than usual, stop using and charging the product and contact
Philips.
- Do not place products and their batteries in microwave ovens or on induction
cookers.
- If batteries are damaged or leaking, avoid contact with the skin or eyes. If this
occurs, immediately rinse well with water and seek medical care.
- This product contains a rechargeable battery. The battery may only be
replaced by a qualified service engineer.
- Take the appliance to an authorized Philips service center when you can no
longer recharge it or when it runs out of power quickly.
- Do not open the appliance to replace the rechargeable battery.
- Take the appliance to an authorized Philips service center when you can no
longer recharge it or when it runs out of power quickly.
- To prevent damage, never put ethereal oils or similar substances in the water
tank or let the appliance pick them up.
- Do not lift or tilt the nozzle when the water tank is assembled and full, as
water may spray out of the water tank.
Caution
- During charging, the adapter becomes warm to the touch. This is normal.
- Do not plug in, unplug or operate the appliance with wet hands.
- Do not remove the adapter from the wall socket by pulling at the cord (Fig. 1).
When you do not use the charging station for charging, always unplug the
appliance by first detaching the magnetic charging disc from the underside of
the appliance (Fig. 2).
- Always switch off the appliance after use and before you charge it.
- Never block the exhaust air openings during vacuuming.
- Do not clean the dust container and the dust container lid in the dishwasher.
They are not dishwasher-proof.
- Do not clean the white material of the filter with a normal vacuum cleaner or
a brush to avoid damage to the material.
- Always use the vacuum cleaner with the filter assembled.
- When you clean the washable sponge filter with water, make sure it is
completely dry before you put it back into the filter holder and dust container.
Do not dry the sponge filter in direct sunlight, on the radiator or in the tumble
dryer. Do not clean the filter holder with water. This part is not washable.
- Replace the filter if it can no longer be cleaned properly or if it is damaged
(see ‚Ordering accessories‘).
- Never use any accessories or parts from other manufacturers or that Philips
does not specifically recommend. If you use such accessories or parts, your
warranty becomes invalid.
- Make sure that the appliance is installed with the charging station attached to
the wall according to the instructions in the user manual.
- Be careful when you drill holes in the wall to attach the charging station, to
avoid the risk of electric shock.
- As this appliance uses water to clean, the floor may remain wet and slippery
for a while (Fig. 3).
- To prevent damage, do not use liquid floor cleaners that are not transparent
or even milky.
- To prevent damage, never put wax, oil, floor maintenance products or liquid
floor cleaners that are not water-dilutable in the water tank.
- Do not mix different types of liquid floor cleaner. When you have used one
liquid floor cleaner, first empty and rinse the water tank before you add
another liquid floor cleaner to the water in the water tank.
- Never exceed the maximum quantities mentioned on the bottle when you
use a liquid floor cleaner. Do not add more than a few drops to the water in
the water tank, as this tank has a capacity of 200 ml.
- Do not clean the metal wetting strip with a sharp object, as this may damage
the strip. Only clean the wetting strip by rinsing it under the tap. Replace the
wetting strip when you can no longer clean it.
- Replace the wetting strip only with an original strip. For ordering a new strip,
see chapter ‚Ordering accessories‘.
- Clean the water tank according to the instructions. The water tank is not
dishwasher-proof.
- Do not use aggressive cleaning agents or tools to clean the Aqua Boost pedal.
- After mopping the floors, do not store the appliance with the water tank
attached on the charging station. If you do this, the wet mopping pad will
touch the wall and this may damage the wall. Always remove the water tank
before you store the appliance.
- To guarantee good cleaning results and proper functioning of the appliance
and water tank, always use original Philips cleaning pads.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations
regarding exposure to electromagnetic fields.
Using the appliance
Usage restrictions
- Only use the water tank on hard floors with a water-resistant top coat (such
as linoleum, enameled tiles and varnished parquet) and stone floors (such as
marble). If your floor has not been treated to make it water-resistant, check
with the manufacturer if you can use water to clean it. Do not use the water
tank on hard floors of which the water-resistant top coat is damaged.
- Only use the water tank on linoleum floors that are properly affixed to
prevent linoleum from being drawn into the mopping nozzle.
- Do not use the water tank to clean carpets.
- Do not move the appliance with water tank assembled sideways, as this
leaves water traces. Only move forwards and backwards.
Note: The operating time depends on the power level used during cleaning.
Mopping pad and wetting strip
The appliance comes with one wetting strip and two microfiber mopping pads.
With the water tank, wetting strip and microfiber mopping pad attached to the
standard floor nozzle, you can clean hard floors.
The aqua-colored mopping pad with wide stripes (FC8063) is suitable for
mopping stone and tiled floors. FC6903 comes with two FC8063 mopping pads.
Using liquid floor cleaner in the water tank
If you want to add a liquid floor cleaner to the water in the water tank, make
sure that you use a low-foaming or non-foaming liquid floor cleaner that can be
diluted in water. As the water tank has a capacity of 200ml, you only have to add
a few drops of liquid floor cleaner to the water.
Cleaning the water tank
To clean the water tank, mix one part vinegar with three parts water. Pour this
mixture into the water tank and close the cap. Shake the water tank and put the
water tank on a water-resistant surface. Leave the water-vinegar mixture in the
water tank overnight. Then empty the water tank, rinse it thoroughly with fresh
water, and use it normally again.
Caution: Water will leak from the water tank during cleaning, with and
without the wetting strip attached to the nozzle.
To empty the water tank, hold the water tank over a sink, remove the cap and
tilt the water tank to the side of the filling hole. Then turn the water tank over to
let the water flow into the sink. To remove the remaining water from the water
tank, turn the water tank on its long side with the filling hole pointing towards
the sink. Then tilt the water tank forwards to let the remaining water flow out of
the water tank.
Note: Always store the water tank with the cap removed from the filling hole.
Ordering accessories
To buy accessories or spare parts, visit
www.philips.com/parts-and-accessories
or go to your Philips dealer. You can also contact the Philips Consumer Care
Center in your country (see the international warranty leaflet for contact details).
Warranty and support
If you need information or support, please visit
www.philips.com/support
or
read the international warranty leaflet.
Recycling
- Do not throw away the product with the normal household waste at the end
of its life, but hand it in at an official collection point for recycling. By doing
this, you help to preserve the environment.
- This product contains a built-in rechargeable battery which shall not be
disposed of with normal household waste. Please take your product to an
official collection point or a Philips service center to have a professional
remove the rechargeable battery.
- Follow your country’s rules for the separate collection of electrical and
electronic products and rechargeable batteries. Correct disposal helps prevent
negative consequences for the environment and human health.
Removing the rechargeable battery
Only remove the rechargeable battery when you discard the product.
Before you remove the battery, make sure that the product is
disconnected from the wall socket and that the battery is completely
empty.
Take any necessary safety precautions when you handle tools to open
the product and when you dispose of the rechargeable battery.
To remove the rechargeable battery, follow the instructions below.
1 Disconnect the appliance from the wall socket and let it run until the motor
stops.
2 Remove the dust container from the appliance (Fig. 5).
3 Undo the three screws that fix the battery holder to the housing of the
appliance (Fig. 6).
4 Pull the battery holder out of the appliance (Fig. 7).
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the information
below, visit
www.philips.com/support
for a list of frequently asked questions or
contact the Consumer Care Center in your country.
Problem
Possible cause
Solution
The appliance does
not work when I
push the button.
When the battery is
empty, '00' flashes on
the display.
To charge the battery, connect
the appliance to the charging
base or attach the handheld
vacuum cleaner directly to the
magnet on the charging base.
You have to push
the slider forward
to switch on the
appliance.
Push the slider forward to
setting 1 to switch on. Increase
the suction power further by
pushing the slider to setting 2 or
select the turbo setting to clean
very dirty patches at the highest
suction power.
The appliance
suddenly stops
working.
When there is a
problem, the buttons
will not respond and
the screen will remain
blank.
Connect the appliance to the
charging station or attach the
handheld vacuum cleaner
directly to the magnet on the
charging station. Check the
display. Once the appliance
starts charging, you may
continue to use the appliance as
usual. If an error code appears,
you can find its meaning in this
booklet.
The appliance has a
lower suction power
than usual.
The filter and the
cyclone are dirty.
Clean the filter and the cyclone.
The filter light lights up after
several hours of use to indicate
that you have to wash the
sponge filter. Make sure that
you wash the sponge filter at
least once a month if you use
the appliance regularly.
You have not attached
the dust container
lid properly to the
dust container. You
have not attached the
dust container to the
appliance properly. In
both cases, there will
be a loss of suction
power.
Make sure that you attach the
dust container lid to the dust
container and the dust container
to the appliance properly.
Dust escapes from
the appliance.
The filter is dirty.
Clean the filter.
The filter is not
present in the
appliance.
Make sure that the filter is in
the appliance and assembled
correctly.
Something blocks the
cyclone.
Check the cyclone for objects
stuck in it and remove any
object that blocks the cyclone.
If dust falls out of the
dust container, the
dust container lid is
probably not attached
properly to the dust
container.
Empty the dust container and
attach the dust container lid
correctly.
The appliance does
not move smoothly
across the floor
when cleaning a
carpet.
You selected a too
high suction power.
Reduce the suction power by
choosing setting 1.
The brush does not
turn anymore.
The brush encounters
too much resistance.
Clean the brush with a pair of
scissors or by hand.
The brush may stop
turning when it
encounters too much
resistance from high-
pile carpet.
Switch off the appliance ad then
switch it back on again.
You have not installed
the roller brush in the
nozzle properly after
cleaning.
Follow the instructions in the
cleaning chapter of the user
manual to slide the roller brush
into the nozzle properly and
secure it inside the nozzle by
snapping home the locking
lever.
The LEDs in the
nozzle do not come
on.
You have not attached
the nozzle to the
appliance or handheld
properly.
Attach the nozzle to the
appliance or handheld properly.
The appliance is not
charging.
The magnetic
connector is not not
connected correctly
to the charging disk
or the adapter is not
inserted into the wall
socket properly.
Make sure that the magnetic
connector is connected properly
to the charging disk and that
the adapter is inserted into the
wall socket properly.
You have not
connected the correct
adapter and cord.
Make sure that you use the
correct adapter and cord.
If you have checked the above
and the appliance still does not
charge, take it to a Philips service
center or contact the Consumer
Care Center.
When I use my
vacuum cleaner
I sometimes feel
static electricity
shocks.
Your vacuum cleaner
builds up static
electricity. The lower
the air humidity, the
more static electricity
the appliance builds
up.
Discharge the appliance by
frequently holding the tube
against other metal objects in
the room (for example the legs
of a table or chair, etc.). You can
also raise the air humidity level
in the room.
The water flow from
the water tank is
reduced.
The wetting strip is
blocked by excessive
residue.
Remove the wetting strip and
clean it.
The microfiber
mopping pad is not
placed correctly and
blocks the wetting
strip as a result. This
prevents water from
flowing out of the
wetting strip.
Make sure that you place the
mopping pad correctly. Check
the user manual for proper
placement.
The water tank is
empty or nearly
empty.
Refill the water tank.
You use a microfiber
mopping pad that
is not supplied by
Philips.
Only use an original Philips
microfiber mopping pad. You
can buy these mopping pads in
the online Philips shop at www.
shop.philips.com/service or at
your Philips dealer.
The output of water
is faster and larger
than normal.
If the water tank
produces an
uncontrolled and
too large amount of
water, the cap of the
tank is probably not
closed properly.
Check the cap and make sure it
is fully and properly closed.
The strip is not placed
properly in the bottom
of the water tank.
Check the strip and make sure
that it is fitted properly in the
bottom plate of the water tank.
The floor dries with
stripes when I use
the water tank.
You added too much
liquid cleaner to the
water.
Use only a few drops or use a
cleaner that foams less.
Error codes
Error code
Meaning
E1
The appliance is stored or charged at a temperature below
5°C. Move the appliance to a warmer room. Do not store or
charge the appliance at a temperature below 5°C or above
40°C.
E4
The roller brush in the motorized floor nozzle as become
blocked and cannot turn freely. Switch off the appliance and
check the roller brush for obstructions.
E6
No current passes through the adapter.Check if the adapter is
inserted into the wall socket properly. If the adapter is inserted
properly and the charging disk (magnet) is attached properly
and the appliance does not start to charge, the adapter may
be defective. In that case, please contact the Consumer Care
Center or take the appliance to an authorized Philips service
center.
E7
You use the wrong adapter. Connect the correct adapter.
If the correct adapter does not work, please contact the
Consumer Care Center or take the appliance to an authorized
Philips service center.
SE
Please take the appliance to an authorized Philips service
center.
www.philips.com/support
140-150 cm
Max. 40
0
C
Min. 5
0
C
1
2
3
5 hrs.
1
1
2
2
1
2
1
2
3
5
4
