background image

Philips Lifeline  
AutoAlert Help Button

User’s Manual

Summary of Contents for lifeline AutoAlert Help Button FD100

Page 1: ...Philips Lifeline AutoAlert Help Button User s Manual ...

Page 2: ... Philips Lifeline Subscriber Services 1 800 635 6156 U S 1 800 387 1215 Canada List of My Responders and People to Notify Responders are people whom Lifeline will call in case of an emergency People to Notify are people who will be notified that you required help but who are not involved in coming to your assistance Responder Do They Name Person to Notify Phone Number s Have a Key ...

Page 3: ...atible Communicators Important Reminders Recommended Usage 8 Getting Started 10 Setting up a new AutoAlert Help Button Signal RangeTest Adjusting the Neck Cord Calling for Help 12 Responders and People to Notify Monthly Check in Call 14 Check in Call Check in Reminder Cleaning 15 Maintenance 16 Batteries Equipment Service Troubleshooting 17 Frequently Asked Questions Regulatory Compliance 19 ...

Page 4: ...protection automatically calling for help if you fall and are unable to press the button We have designed the AutoAlert Help Button to help you live safely and independently in your home This User s Manual will provide you with all the information you need to know about the AutoAlert Help Button Please read the manual carefully and if at any point you have a question feel free to call Philips Life...

Page 5: ...ual see the section entitled Signal Range Test The signal range may be affected by environmental factors including building materials e g concrete metal large masses covering or obstructing the Help Button or submersion in liquid Be sure to thoroughly test the coverage range of the Help Button in all areas of your home including the bathroom basement and garage The vent located on the back of the ...

Page 6: ...he AutoAlert Help Button will automatically transmit a signal to the Communicator The Communicator will then call the Lifeline Response Center for help Always wear your AutoAlert Help Button Your AutoAlert Help Button is waterproof and should be worn at all times even when bathing and sleeping It is your direct connection to Lifeline Press your AutoAlert Help Button whenever you need help or if yo...

Page 7: ...Philips Lifeline Cordless Phone Communicator 6900 Philips Lifeline Communicator Important Reminders Press your AutoAlert Help Button any time you need help If you fall and are able you should still press the AutoAlert button to send a Help Call right away Wear your AutoAlert Help Button in your home at all times especially while sleeping and bathing The bathroom is often the place where people fal...

Page 8: ...it sends may be adversely affected if the Button is submerged in liquid You may continue to wear your AutoAlert Help Button when leaving your home However the Help Button will not provide coverage outside of the range determined by the signal range test If you live in an apartment building or assisted living facility your AutoAlert Help Button may provide coverage in areas outside your apartment e...

Page 9: ...at least 4 feet 6 inches 137 cm tall Subscribers who weigh at least 88 pounds 40 kg Mattresses that are at least 17 inches 43 cm off the floor measured from the top of the mattress to the floor Stairways with a vertical distance of less than 13 feet 4 m Recommended environmental conditions Altitude 6 600 feet 2 km maximum Temperature 32 F 0 C minimum 122 F 50 C maximum ...

Page 10: ...r for 3 seconds 2 While still holding down the Reset button press and hold down the new AutoAlert Help Button The Communicator will announce that the Help Button is now programmed 3 If you have other Help Buttons that need to be programmed continue to hold down the Reset button and repeat the same process 4 When you receive the indication of a successful activation release the Reset button on the ...

Page 11: ...tton to send a test call to the Lifeline Response Center and confirm that everything is working properly Caution The signal range may be affected by environmental factors including building materials e g concrete metal large masses covering or obstructing the Help Button or submersion in liquid Be sure to thoroughly test the coverage range of the Help Button in all areas of your home including the...

Page 12: ...esponse Associate will speak to you through the Communicator s built in speaker and microphone If you cannot speak or be heard the Personal Response Associate will try calling you back If you cannot answer the phone or if the Personal Response Associate cannot hear you help will be sent to your home 4 The Lifeline Response Center will assess the situation and send help The Personal Response Associ...

Page 13: ... you Often there are other people who are not available to assist you but who would like to know that you needed assistance These could be family members in another area or healthcare professionals who are involved in your care These people are referred to as People to Notify Choosing a Responder It is best to choose a Responder who Has a key to your home or knows where one is located perhaps in a...

Page 14: ...nd do not need assistance 3 Be sure to tell the Personal Response Associate about any changes regarding your home telephone number or address Check in Reminder If you have not pressed your AutoAlert Help Button for 32 consecutive days your Communicator will remind you to check in with the Lifeline Response Center The Reset button on the Communicator will start blinking If you are on the telephone ...

Page 15: ... water You may also gently wipe your AutoAlert Help Button with an isopropyl rubbing alcohol wipe or a cotton pad moistened with alcohol Do not soak it in the alcohol however 4 Blot excess moisture with a towel and allow the AutoAlert Help Button to air dry 5 Be sure to move the power switch on the back of the Communicator to the ON position 6 Test your system by pressing your AutoAlert Help Butto...

Page 16: ...ine will contact you to arrange for a replacement To conserve battery power for Help Calls the sensors that are used to detect falls will be shut down when there is approximately 10 days of battery life remaining During this time the AutoAlert Help Button will not be able to detect falls but will continue to function as a Help Button that you can press if needed Equipment Service The Communicator ...

Page 17: ...Alert Help Button at all times whenever you are in your home The button was designed to provide adequate protection against sending an accidental signal even if you roll over on it Will the AutoAlert Help Button detect if I fall out of bed Yes the AutoAlert Help Button will detect falls as long as the top of your mattress is at least 17 inches off the floor Can I wear my AutoAlert Help Button unde...

Page 18: ...k into it Rather the button sends a signal to the Communicator which then calls Lifeline You should speak in the direction of the Communicator What happens if I push my AutoAlert Help Button and can t hear the Response Associate Stay where you are The Personal Response Associate will probably be able to hear you but if not he or she will place another call to your home If no one answers help will ...

Page 19: ...FCC Regulations The AutoAlert Help Button complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 the AutoAlert Help Button may not cause harmful interference and 2 the AutoAlert Help Button must accept any interference received including interference that may cause undesired operation Pursuant to Part 15 21 of the FCC Rules any changes or modifications to thi...

Page 20: ...ces are controlled The user of the AutoAlert Help Button can help prevent electromagnetic interference by maintaining a minimum distance between portable and RF communications equipment transmitters and the AutoAlert Help Button as recommended below according to the maximum output power of the communications equipment Rated maximum output power of the transmitter Separation distance according to f...

Page 21: ...6 Tel 1 800 451 0525 www lifelinesystems com Philips Lifeline Canada 95 Barber Greene Road Suite 105 Toronto Ontario Canada M3C 3E9 Tel 1 800 387 8120 www lifeline ca P N xxxxxxx Rev 00 2009 All rights reserved Signal range may vary due to environmental factors ...

Reviews: