5. Troubleshooting
HD2288/00
www.philips.co.in
Sandwich Maker
Please read the guidelines provided in this DFU for important instructions,
about appliance usage and warranty before using the product
Warranty and Service:
For any information or problem, contact your local Philips dealer or authorized
service center. For a list of authorized Philips service centers visit www.philips.co.in
or contact our consumer care at 1800 102 2929 (Toll-free) or 1860 180 1111
(standard call rates apply)
Warranty Card:
This apparatus is covered under warranty against any defect due to defective
material or workmanship for TWO YEAR warranty on the product. Warranty does not
cover the damage to the product/ plates due to mishandling, negligence, breakage
or cracking. In case a defect develops during the period of warranty, Philips
Domestic Appliances India Ltd. undertakes to repair the apparatus FREE OF
CHARGE through the dealer from whom it has been purchased or at any of the
Philips Authorized Service Centers.
The warranty is not valid in case:
1. Apparatus is not used according to the user manual.
2. Defects caused by improper or reckless use.
3. Repairs are done by persons other than Philips Authorized service center.
5. Tampered serial number.
6. Incomplete warranty card after purchase.
7. Product is used for a commercial purpose (i.e. other than domestic use).
8. Usage of parts not recommended by Philips or those made by other manufacturers.
All consumables and parts susceptible to normal wear and tear are not covered under
warranty.
Week/ S. No.
Date of Purchase
Dealer's Name:
Dealer's Stamp:
Customer's Name and Address:
Model No.:
Dealer's Signature:
300006900282
www.philips.co.in
Model No.
HD2288/00
Wattage
Voltage
Frequency
Protection
Protection against dust
and moisture
Protection against ingress
of water
Flexi cord
700W
220-240V
50~60 Hz
Class I
Ordinary
IPX0
Rubber insulated 0.7 m cord with 3 pin plug
1. Introduction
Philips brings you a sandwich maker to enjoy bigger and crispier sandwiches,
always.
Appliance is not working
No power supply
Ensure power supply
Plug not inserted properly Ensure that the plug is
inserted correctly
in socket
In case these measures do not work, contact the nearest PHILIPS service center or call at
customer care numbers. 1800 102 2929 (Toll-free) or 1860 180 1111 (standard call rates apply)
Problem
Cause
Solution
Black /Charred spots in
Sandwich
Over cooking
Ensure you take out the
sandwiches at the
required browning level
Debris from the previous
batch
Clean the plates
thoroughly before
placing a sandwich
Uneven browning
Bread does not touch
the plates properly/-
Ensure you place the
bread properly with a
No/less greasing
Grease sandwiches
and plates with
butter/oil (Optional)
Smoke/Smell from the
appliance
First few times of usage.
The smoke/smell is due
to initial heating of coil.
This is usual. If the
problem continues.
Contact the nearest
Philips Service Centre
Water vapour
deposition
Due to cooking moist
This is usual
phenomenon. The
vapour will disappear
on continuous cooking
Rubber insulated 0.7 m cord with 3 pin plug
