Panasonic X-TG9385BX Operating Instructions Manual Download

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Thank you for purchasing a Panasonic product.

This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.

Please read these operating instructions before using the unit and save them for future
reference.

Charge the batteries for about 7 hours before initial use.

Operating Instructions

Digital Cordless Answering System

Model No.

KX-TG9385BX

TG9385BX(e).book Page 1 Monday, November 2, 2009 1:26 PM

Summary of Contents for X-TG9385BX

Page 1: ...ered by your service provider telephone company Please read these operating instructions before using the unit and save them for future reference Charge the batteries for about 7 hours before initial use Operating Instructions Digital Cordless Answering System Model No KX TG9385BX TG9385BX e book Page 1 Monday November 2 2009 1 26 PM ...

Page 2: ...ng phonebook entries 22 Programming Programmable settings 24 Special programming 30 Registering a unit 31 Caller ID Service Using Caller ID service 32 Caller list 32 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 35 Listening to messages using the base unit 36 Listening to messages using the handset 37 Remote operation 38 Answering system settings 40 V...

Page 3: ...y 1 AC adaptor PQLV219BX 1 2 4 wire telephone line cord with green plugs 1 3 2 wire telephone line cord with transparent plugs 1 4 Wall mounting adaptor 1 5 Rechargeable batteries HHR 55AAAB or N4DHYYY00004 2 6 Handset cover 1 1 7 Belt clip 1 1 2 3 4 5 6 7 Accessory item Order number Rechargeable batteries HHR 4MPT 1 Battery type Nickel metal hydride Ni MH 2 AAA R03 size for each handset You can e...

Page 4: ...de party Line 2 Outside call including 1 extension and 1 outside party The following operations are possible simultaneously L An outside call and 1 pair of intercom calls can be made at a time L While a caller is leaving a message on your answering system through one line the unit can make an outside call through another line Note L The maximum operating number may decrease depending on the state ...

Page 5: ...rs or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The product operates in the frequency range of 1 92 GHz to 1 93 GHz and the RF transmission power is 115 mW max L Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so Hospitals or health care facilities may be using equipment that could...

Page 6: ... L Do not place heavy objects on top of the product L When you leave the product unused for a long period of time unplug the product from the power outlet L The product should be kept away from heat sources such as heaters kitchen stoves etc It should not be placed in rooms where the temperature is less than 0 C or greater than 40 C Damp basements should also be avoided L The maximum calling dista...

Page 7: ...ertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected During a power failure The unit will not work during a power failure We recommend connecting a corded type telephone without AC adaptor to the same telephone line or to the same telephone line jack using a T adaptor 100 240 V AC...

Page 8: ...a 2 line telephone jack To connect to 2 single line telephone jacks If you use the unit as a single line telephone only Be sure to connect the telephone line cord to LINE 1 2 Change the line selection mode from Auto to Line1 page 14 Note L Check tel line 2 is displayed on the unit To erase it see page 49 4 wire cord To 2 line telephone jack GREEN plug Click 4 wire cord Line 2 Line 1 2 wire cord To...

Page 9: ...to a 2 line telephone jack For this connection please use a 2 line splitter Example DSL ADSL line is line 2 To connect to 2 single line telephone jacks Example DSL ADSL line is line 2 Click DSL ADSL filter Not supplied Click Click Transparent plug To 2 line telephone jack 2 wire cord 4 wire cord 2 line splitter GREEN plug Line 1 Line 2 To single line telephone jacks 2 wire cord 4 wire cord GREEN p...

Page 10: ...dset on the base unit or charger Battery charge Charge for about 7 hours L When the batteries are fully charged Charge completed is displayed Note L It is normal for the handset to feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Not...

Page 11: ...rectly after you replace the batteries In this case place the handset on the base unit or charger and let it charge for at least 7 hours Controls Handset A Speaker B Soft keys C Headset jack D C TALK E s SP PHONE Speakerphone F Dial keypad TONE G FLASH CALL WAIT H Charge indicator Ringer indicator I Receiver J Display K OFF L Navigator key V Volume V M PAUSE REDIAL N HOLD INTERCOM O Microphone P C...

Page 12: ...y you can scroll through up or down various lists or items Adjusting the volume By pressing this key or V repeatedly you can adjust the receiver or speaker volume up or down while talking Moving the cursor Handset V or Base unit V 7 or 8 By pressing the above keys repeatedly you can move the cursor to edit a number or name Repeating skipping the messages Handset or Base unit 7 or 8 By pressing the...

Page 13: ... on that line L When flashing rapidly An incoming call is now being received on that line Ringer volume is off 1 page 17 s Speakerphone is on page 16 3 Night mode is on page 30 E Alarm is on page 30 m Handset number z Call privacy mode is on page 19 Item Meaning 8 Indicates the selected line s for answering system operations and settings 1 Ringer volume is off 1 page 17 3 Night mode is on page 30 ...

Page 14: ...select Arabic or Persian as the display language enter the current year month and date L To correct a digit Handset Press V or to move the cursor to the digit then make the correction Base unit Press V 7 or 8 to move the cursor to the digit then make the correction L The date and time may be incorrect after a power failure In this case set the date and time again Line selection mode The line selec...

Page 15: ...tting started 15 Handset OFF Base unit EXIT Note L You can select a line manually regardless of the line selection mode by pressing LINE 1 or LINE 2 TG9385BX e book Page 15 Monday November 2 2009 1 26 PM ...

Page 16: ...h talking press SP PHONE Note L For best performance use the speakerphone in a quiet environment L While on a call you can switch from the base unit to the handset Press LINE 1 or LINE 2 on the handset to select the line that is being used by the base unit then press SP PHONE on the base unit If the handset is on the base unit lift the handset then press LINE 1 or LINE 2 on the handset within 3 se...

Page 17: ...ging for an incoming call Press or V repeatedly to select the desired volume Programming the volume beforehand 1 MENU i 1 6 0 2 V Select the desired line i SELECT 3 V Select the desired volume 4 SAVE i OFF Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing OFF Using the base unit When a call is being received the LINE1 indicator...

Page 18: ...iting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Caller ID services the 2nd caller s information is displayed on the handset or base unit that is in use after you hear the call waiti...

Page 19: ...page 19 Using the other line during a call You can use the other line in the following ways When a call is being received on the other line during a conversation an interrupt tone will be heard page 27 You can answer the 2nd call while holding the 1st call During an outside call you can also make a call using the other line by holding the 1st call Example If you are using line 1 1 Press HOLD 2 tim...

Page 20: ...ries by group The group ringer tone feature is available for Caller ID subscribers page 32 Changing group names The default group name is Group 1 to Group 9 1 Proceed with the operation for your unit Handset MENU i 2 8 0 Base unit C 2 MENU 3 V Group i SELECT 4 V Select the desired group i SELECT 5 V Group name i SELECT 6 Edit the name 10 characters max page 45 i SAVE 7 Proceed with the operation f...

Page 21: ... entry is displayed 3 V Scroll through the phonebook if necessary Searching by group 1 Proceed with the operation for your unit Handset MENU i 2 8 0 Base unit C 2 GROUP 3 V Select the group you want to search i SELECT L If you select All groups the unit ends the group search 4 V Select the desired entry Editing entries 1 Find the desired entry page 20 i MENU 2 V Edit i SELECT 3 Edit the name if ne...

Page 22: ...ps including their names and ringer tones are not copied L You cannot make phonebook copy between handsets directly However it is possible by first copying a handset s phonebook entries to the base unit then copying the base unit s phonebook entries to another handset Copying an entry 1 C 2 V Select the desired entry i MENU 3 V Copy to handset i SELECT 4 Enter the handset number you want to copy t...

Page 23: ... i SELECT Copying all entries A maximum of 100 entries can be copied from the base unit phonebook to the handset If the base unit phonebook contains more than 100 entries select and copy desired entries only using Copying multi entries page 22 1 C i MENU 2 V Copy all to HS i SELECT 3 Enter the handset number you want to copy to L When all entries have been copied Completed is displayed 4 EXIT 1 ME...

Page 24: ...elect the desired main menu i SELECT 3 Press V or to select the desired item in sub menu 1 i SELECT L In some cases you may need to select from sub menu 2 i SELECT 4 Press V or to select the desired setting i SAVE L This step may vary depending on the feature being programmed L To exit the operation press OFF on the handset or EXIT on the base unit Note L See page 27 for the default settings Hands...

Page 25: ...f 30 Initial settings Contrast Key tone Auto talk 17 Line select 14 Set tel line Set dial mode 1 14 Set flash time 1 Line1 Line2 18 Set line mode 1 Line1 Line2 Set area code 1 33 Registration HS registration 31 Deregistration 31 Change language Display language 14 Set date time Date and time 1 14 Alarm 30 Time adjustment 1 Main menu Sub menu 1 Sub menu 2 Page View Caller ID 32 Phonebook 20 Main me...

Page 26: ... Call screening 40 Ringer settings Ringer volume Line1 17 Line2 Ringer tone Line1 Line2 Interrupt tone 19 42 Night mode Start End 30 On Off 30 Initial settings Contrast Line select 14 Set tel line Set dial mode 1 14 Set flash time 1 Line1 Line2 18 Set line mode 1 Line1 Line2 Set area code 1 33 Privacy 19 Change language Display language 14 Set date time Date and time 1 14 Time adjustment 1 Main me...

Page 27: ...g table indicates the default settings Operating unit Feature Feature code Setting System setting 1 Page Y Alarm 7 2 0 Off Once Daily 30 Y Answer off 3 2 8 r 35 Y Answer on 3 2 7 r 35 Y Auto talk 2 2 0 0 On Off 17 Y Call screening 3 1 0 On Off 40 Y Contrast Display contrast 1 4 5 Level 1 6 3 Y Date and time 1 0 1 r 14 Y Deregistration 1 3 1 31 Y Display language 1 1 0 English 14 Y Erase all Erasin...

Page 28: ... 1 Line 2 Line 1 Tone 1 Line 2 Tone 2 Handset Tone 1 5 Melody 1 10 Base unit Tone 1 3 Melody 1 3 Y Ringer volume 8 1 6 0 Line 1 Line 2 Handset Level 1 6 6 Off Base unit Level 1 6 3 Off 17 Y Set area code 2 5 5 r 33 Y Set dial mode 1 2 0 Tone Pulse r 14 Y Set flash time 9 1 2 1 Line 1 Line 2 80ms 90ms 100ms 110ms 160ms 200ms 250ms 300ms 400ms 600ms 700ms 900ms r 18 Y Set line mode 10 1 2 2 Line 1 L...

Page 29: ...ear a dial tone or no one on the line when you answer the call 7 The preset tones and melodies in this product are used with permission of 2007 Copyrights Vision Inc 8 When the ringer volume is turned off is displayed followed by the selected line number s and the handset and or base unit do not ring for outside calls 9 The flash time depends on your telephone exchange or host PBX Contact your PBX...

Page 30: ... is turned on 3 is displayed Alarm An alarm sounds at the set time for 3 minutes once or daily Alarm can be set for each handset Important L Set the date and time beforehand page 14 1 MENU i 7 2 0 2 V Select the desired alarm option i SELECT 3 Enter the desired date and month 4 Set the desired time i OK 5 V Select the desired ringer tone i SELECT L We recommend selecting a ringer tone different fr...

Page 31: ...ted within 90 seconds 3 Handset Press OK then wait until a long beep sounds Note L When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the syste...

Page 32: ...ayed and logged in the caller list Group ringer tone for phonebook This feature can help you identify who is calling by using different ringer tones for different groups of callers When adding an entry to the phonebook you can assign it to the desired group page 20 When a call is received from a caller assigned to a group the group s ringer you selected rings after the caller information is displa...

Page 33: ...h you want the unit to delete automatically Example You have stored the area code 123 If you make a call from the caller list to the phone number 123 456 7890 the unit dials 456 7890 Program this setting using either one of the handsets or the base unit 1 MENU i 2 5 5 2 Enter your area code 5 digits max L To correct a digit Handset Press or to move the cursor then press CLEAR Enter the correct num...

Page 34: ... with the operation for your unit Handset OFF Base unit EXIT Storing caller information to the phonebook 1 Proceed with the operation for your unit Handset MENU i V View Caller ID i SELECT Base unit CID 2 V Select the desired entry 3 MENU i V Add phonebook i SELECT 4 If necessary edit the party s name 16 characters max i OK 5 If necessary edit the party s phone number 24 digits max i OK 6 V Select...

Page 35: ...d Turning the answering system on off To turn on Press ANSWER SELECT repeatedly to select the desired line s i ANSWER ON To turn off Press ANSWER ON To turn on 1 MENU i 3 2 7 L To select the desired line s press 8 repeatedly i V Answer on i SELECT 2 OFF To turn off 1 MENU i 3 2 8 2 OFF Note for base unit and handset L When the answering system is turned on the ANSWER ON indicator on the base unit ...

Page 36: ... L If new messages have been recorded the base unit plays back new messages L If there are no new messages the base unit plays back all messages Playing back messages for the desired line s Press ANSWER SELECT repeatedly to select the desired line s then press 6 Operating the answering system during playback 1 If pressed within the first 5 seconds of a message the previous message is played Callin...

Page 37: ...f caller information is received for the call you can call the caller back while listening to a message 1 Press MENU during playback 2 V Call back i SELECT L To switch to the receiver press C after the other party answers L The unit automatically uses the line you set in line selection mode page 14 to call back When the line selection mode is set to Auto the indicated line c or d is used for the c...

Page 38: ... code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Program this setting using either one of the handsets or the base unit 1 MENU i 3 0 6 2 Enter the desired 3 digit remote access code i SAVE 3 Proceed with the operation for your unit Handset OFF Base unit EXIT Using the answering system remotely 1 Dial your phone number from a touch tone phone 2...

Page 39: ...ode after the beep L The greeting message is played back L You can either hang up or enter your remote access code again and begin remote operation page 38 Note L If you want to turn on the answering system for the line which has not been selected in Turning the answering system on off page 35 enter the desired remote commands 1 8 2 8 or 0 8 refer to the column to the left to turn on and access th...

Page 40: ...ed by your service provider telephone company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Ring count setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of ...

Page 41: ...lephone company rather than the unit s answering system turn off the answering system page 35 For details see page 40 Voice mail message indication The unit lets you know that you have new voice mail messages by showing VoiceMail Line1 and or VoiceMail Line2 on the display To listen to your voice mail messages you must dial your service provider telephone company s voice mail access number Note L ...

Page 42: ...registered Press INTERCOM To page a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds L To stop paging press INTERCOM 2 When you finish talking press INTERCOM Answering an intercom call 1 Press C to answer the page 2 When you finish talking press OFF 1 Press INTERCOM to answer the page 2 When you finish talking press INTERCOM Note for handset and base...

Page 43: ...ish a conference call Conference call with 2 outside calls While you are talking with an outside caller you can make or answer a 2nd call on the other line and then combine the calls to establish a conference call 1 During an outside call press HOLD 2 times 2 To answer a 2nd call press LINE 1 or LINE 2 To make a 2nd call press LINE 1 or LINE 2 then dial the phone number 3 When the 2nd call is conn...

Page 44: ...on 1 Proceed with the desired operation When 1 handset is registered During an outside call press INTERCOM When 2 or more handsets are registered During an outside call press INTERCOM To page a specific handset enter the handset number To page all handsets press 0 or wait for a few seconds 2 When the paged party answers press CONF L The 2 calls are combined L To leave the conference press SP PHONE...

Page 45: ...select English L Press on the handset or 8 on the base unit to move the cursor to the next space then press the appropriate dial key Arabic Persian L Press on the handset or 7 on the base unit to move the cursor to the next space then press the appropriate dial key Character entry modes The available character entry modes are as follows Alphabet ABC Numeric 0 9 Arabic Persian Extended 1 G When in ...

Page 46: ...age Arabic character table is available Persian character table L When you select Persian as the display language Persian character table is available Extended 1 character table N L The following are used for both uppercase and lowercase TG9385BX e book Page 46 Monday November 2 2009 1 26 PM ...

Page 47: ...ne cord B 3 Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place 5 Connect the telephone line cord Drive the screws not supplied into the wall Mount the unit and then slide it down Connect the AC adaptor to power outlet page 7 Hook AC adaptor cord A B 2 1 2 ...

Page 48: ...ul Information 48 To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B Belt clip To attach To remove A A B TG9385BX e book Page 48 Monday November 2 2009 1 26 PM ...

Page 49: ...irm the other unit the receiver is in standby mode and try again Incomplete L Phonebook copy is incomplete The receiver s phonebook memory is full Erase the unnecessary phonebook entries page 21 from the other unit the receiver and try again Memory full L The phonebook memory is full Erase unnecessary entries page 21 L Message memory is full Erase unnecessary messages page 36 37 Messages full L Me...

Page 50: ...you are using a splitter to connect the unit remove the splitter and connect the unit to the wall jack directly If the unit operates properly check the splitter L Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not opera...

Page 51: ... electrical interference Re position the base unit and use the handset away from sources of interference L The handset is not registered to the base unit Register it page 31 Noise is heard sound cuts in and out L You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference L Move closer to the ba...

Page 52: ... the desired line or both lines then turn the answering system on page 35 L The message memory is full Erase unnecessary messages page 36 L The answering system is activated for both lines and the 1st caller is leaving a voice message The 2nd caller cannot leave a message but the caller information will be stored page 32 L If you subscribe to a voice mail service messages are recorded by your serv...

Page 53: ...it L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorized service center TG9385BX e book Page 53 Monday Nov...

Page 54: ...ect commands 27 Display Contrast 27 Language 14 E Error messages 49 F Flash 18 28 G Greeting message 35 Group ringer tone 32 H Handset Deregistration 31 Locator 42 Registration 31 Hold 18 I Intercom 42 Interrupt tone 27 K Key tone 27 L Line mode 28 Line selection mode 14 M Making calls Base unit 16 Handset 16 Memory full 21 36 37 49 Menu icons 13 Messages full 35 36 37 49 Missed calls 32 Mute 18 N...

Page 55: ...55 Notes TG9385BX e book Page 55 Monday November 2 2009 1 26 PM ...

Page 56: ... be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd Panasonic Communications Co Ltd 2009 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan TG9385BX e book Page 56 M...

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