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Panasonic KX-TVP150, User Manual

The Panasonic KX-TVP150 is a versatile communication system that allows you to streamline your business operations. Enhance productivity and efficiency with this user-friendly device by downloading the free Operation Manual from manualshive.com. Gain a comprehensive understanding of the product's features and functionalities to optimize its use in your workplace.

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Detailed Edition for Managers

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Phone 877-289-2829

Panasonic KX-TVP150, KX TVP150, KXTVP150, TVP150

Summary of Contents for KX-TVP150

Page 1: ...PDQXDO EHIRUH DQ RSHUDWLRQ Detailed Edition for Managers XLGH WR WKH 9RLFH 3URFHVVLQJ 6 VWHP 793 EASA PHONE 3DQDVRQLF 7HOHSKRQH 6 VWHPV www voicesonic com Phone 877 289 2829 Panasonic KX TVP150 KX TVP150 KXTVP150 TVP150 ...

Page 2: ...Manager s Guide ...

Page 3: ... 2 1 2 2 5 Starting the System M 2 22 Chapte r 3 System Administrator s Guide 3 1 What is a System Administrator M 3 2 3 2 Initializing the System M 3 3 3 3 Setting the System Parameters M 3 6 3 3 1 Hardware Settings M 3 7 3 3 2 Call Service M 3 12 3 3 3 Setting Voice Mail Parameters M 3 17 3 3 4 SystemUsageReports M 3 23 3 3 5 Utility Command M 3 25 3 3 6 SystemReset Clear M 3 27 3 3 7 Custom Ser...

Page 4: ...aling M 5 26 5 4 3 ResettingDepartment Dialing M 5 30 5 4 4 Department Dialing Report M 5 33 5 5 Modifying Voice Prompts M 5 36 5 6 Setting up Operator Call Coverage Not available M 544 5 7 Recording the Company Name M 5 47 5 8 Customizing the Message Manager s Mailbox M 5 51 5 9 Setting the Date and Time M 5 56 5 10 Setting Message Waiting Notification M 5 61 Chapter 6 Bulletin Manager s Guide 6 ...

Page 5: ... Contents Chapter 7 Troubleshooting Guide 7 1 Troubleshooting Guide M 7 2 Chapter 8 Specifications 8 1 Specifications M 8 2 Chapter 9 Glossary 9 1 Glossary M 9 2 M 0 6 Manager s Guide ...

Page 6: ... Introduction This chapter describesthe featuresof the VoiceProcessing System VPS and the construction of this manual Contents 1 1 Features of the Voice Processing System M l 2 1 2 How to Use this Manual M l 6 I I ...

Page 7: ...oice can be delivered 24 hours a day 7 days a week and to anywhere in the world does not require that both parties be on the line simul taneously in order for them to communicate In business circles improved communication means reduced operating costs and increased productivity The VPS Voice Processing System has the following features for this purpose Better Communications The editing feature of ...

Page 8: ... message several courses of action indicated by voice prompts are available by selecting a corresponding number your command is immediately car ried out No lengthy calls need be returned and no memos need be sent just the touch of a button Low Cost of Preparation The VPS is probably the most economical message delivery service available While written messages always require several drafts typing a...

Page 9: ...l be met with a pre recorded greeting asking for certain informa tion and perhaps at the same time will be told why you are unavailable and when you shall return The caller will then be given simple instructions on how to start end review and in some cases edit or revise a message after record ing Messages can be of any length you wish depending on what parameters you have set for your mailbox You...

Page 10: ...ail Service it s not necessary to dial the entire telephone number the person s mailbox extension number or the first four letters of his her last name will suffice Addition ally you can simultaneously send the same message to sev eral people useful for informing staff or clients of impor tant news You can also request a receipt from the VPS to be certain that your message has been received Manage...

Page 11: ...f the system especiallyof the mailboxes asthejob of the SystemManager Chapter 5 Message Manager s Guide explains mes sagetransfer in the generalmailbox and modification of some of the voice prompts of the VPS as the job of the MessageManager Chapter 6 Bulletin Manager s Guide explains the recording and maintenanceof the bulletin board messages asthe job of the Bulletin Manager Chapter 7 Troublesho...

Page 12: ...peed when listening to a message Various functions assigned depending on the program Dial by name Bulletin Board Service Department Dialing Login Voice Mail Service Restart Subscriber s main command Call transfer Exit the menu Note Keys listed above cannot be used when functions have beenassignedto eachnumber or when entering the num ber assomevalue suchasmailbox numbers which repre sentsthe origi...

Page 13: ... item to the right Move reversed item to the left Directly move reversed line or item to the specified number Select reversed item Exit and return to the previous step in the menu l Other RS 232C Terminal ASCII Terminal I Key I 9 then RETURN I 1 Functions I Select item from the menu on the screen Exit and return to the previous step in the menu M l 8 Introduction Manager s Guide 1292 G ...

Page 14: ...ration M 2 2 2 1 1 CO Card M 2 5 2 1 2 DSP Card M 2 5 2 1 3 Hard Disk Drive M 2 5 2 1 4 CPU Card M 2 5 2 1 5 SystemExpansion M 2 6 2 2 How to Install the VPS M 2 9 2 2 1 Where can the VPS be installed M 2 10 2 2 2 ConnectingTelephoneLines to the VPS M 2 13 2 2 3 Connectinga Data Terminal or a Printer to the VPS M 2 17 2 2 4 Connectingthe Power Cable to the VPS M 2 21 2 2 5 Starting the System M 2 ...

Page 15: ...ht simultaneous calls and store up to 10 5 hours of voice data by installing expansion units such as additional CO cards DSP cards and a hard disk drive Overview of the Voice Processing System Unit Reset Button To EIA RS 232C Interface To Telephone Line Panasonic Alarm Indicator Running Indicator _ Power Indicator Power Switch eTo AC Outlet e To Battery Adaptor Option M 2 2 Configuration Installat...

Page 16: ...stem Reset Button Metal Board EIA Connet RS 23 ctor 12C 1 I 71 r I I I l I I Ii CPU Card Alarm Indicator Running Indicator L Power Indicator Power Switch Hard Disk Drive DC Jack for Optional Battery Adaptor AC Power Jack Manager s Guide Configuration Installation M 2 3 ...

Page 17: ...to set the system parameters of the VPS system A serial printer can be con nected to this port to print the reports AC Power Jack Connect the Power Cable to an AC outlet dedicated to the VPS unit DC Jack for Optional Battery Adaptor Connect the optional Battery Adapter to this jack Power Switch Pressing the Power Switch starts the system beginning with the self test When making any connections or ...

Page 18: ...o the CO card The hard disk drive is connectedto the central micropro cessorvia a SCSI interface The hard disk storesthe pro prietary systemprogram the systemadministration table and the voiceprompts about 40 minutes worth In addi tion it hasthe capacity to record approximately 4 6 hours of recordedmessages from callers The CPU Card comprises the central microprocessor ROM dynamic RAM the clock ge...

Page 19: ... the task for which the special rotary switch setting was required has been accomplished reset the switch to 0 and again reboot the system The RS 232C interface can be used to connect a terminal or printer to the system It can then be used to establish system settings administer the system and check usage sta tus The clock generator supplies the clock signal to the time sharing switch which connec...

Page 20: ...des incoming and outgoing voice signals respectively and can handle a single incoming call service or a single outgoing call service at a time By installing an optional hard disk drive Panasonic KX TVP151 in addition to the system drive the system s capacity for recording voice messages from callers can be increased up to a maximum of 10 5 hours The second optional hard disk drive is used exclusiv...

Page 21: ...es proper slot To protect the printed circuit board from static electricity first discharge any body static by touching the metal board Refer to the manual accompanying the optional card about precautions and the installation procedure Slot for Modem Card J Slot for 2nd DSP Card Slot for 3rd DSP Card Slot for 4th DSP Card Slot for 2nd Hard N Disk Drive DC jack for optional ti Battery Adaptor M 2 8...

Page 22: ...See 2 2 1 Connect telephone lines between the VPS and PBX See 2 2 2 Connect a data terminal to the VPS See 2 2 3 Connect the power cable to the VPS See 2 2 4 Start the system See 2 2 5 Initialize the system See 3 2 Set the RS 232C parameters See 3 3 1 1 Generate the clock See 3 2 Set the PBX parameter to connect the VPS See 3 3 1 4 Manager s Guide Configuration Installation M 2 9 ...

Page 23: ...ffice equipment as well as microwave ovens or air conditioners It is preferable not to be installed in the same room with the above equipment Install at least 6 feet from televisions Do not obstruct the area around the PBX and the VPS system Be especially careful to allow space for cooling above and at the sides of both systems for maintenance and inspection Make sure to observe the following inst...

Page 24: ...ight of the VPS If screws other than the ones supplied are used use the same sized diameter screws as the enclosed ones 1 Place the templet included on the wall to mark the 3 screw positions Templet t I I K J 2 Install the 3 screws into the wall Drive the screw to this position 3 Hook the unit on the screw heads Manager s Guide Configuration Installation M 2 11 ...

Page 25: ... wall to mark the 3 screw positions Drill 3 holes and drive the anchor plugs included with a hammer flush to to the wall 3 4 To the wall surface ncf kYete Install the 3 screws into the anchor plugs Drive the screw to this position Hook the unit on the screw heads M 2 12 Configuration Installation Manager s Guide ...

Page 26: ...ectedto the VPS Each telephoneline is inserted into the modular jack on the CO card assignedto one of the following incoming call services Voice Mail Service Automated Attendant Service and Bulletin Board Service 1 Unscrew four screwson both the right and left sidesof the VPS unit then remove the front cover in the direction of arrow A Manager s Guide Configuration ALInstallation M 2 13 ...

Page 27: ...d 2 Note CO Card 1 Telephone Line Slot for Slot for Modular Jacks CO Card 3 CO Card 4 Make sure the telephoneline is connectedto the proper modular jack Modular jacks on the CO card correspond to the port numbersasfollows You can assignoneof the incoming call servicesaccording to the port number M 2 14 Configuration Installation Manager sGuide ...

Page 28: ...rd The maximum length of the wire varies according to your PBX type Please refer to your PBX Installation Manual Remember the connected extension port number on the PBX You will call it when accessing one of the assigned incoming call services The following models are recommended to be connected to the VPS system l Panasonic KX T308 10 l Panasonic KX T6 1610 l Panasonic KX T1232 11D l Panasonic KX...

Page 29: ...s to the VPS 4 Place the front cover to the VPS system and PBX if the cover is removed Reverse the procedure of step 1 5 Tighten the four screws firmly Reverse the procedure of step 1 M 2 16 Configuration Installation Manager s Guide ...

Page 30: ... printer it must first be connected to the system using an RS 232C cable The wiring and parameters are the same as those for a terminal If you set print time by using the PSET Utility Command various system usage reports can be printed via a printer connected to the EIA port Refer to 3 3 5 Utility Command The communication parameters of the unit have been set to the following values at the factory...

Page 31: ...o AA BA FG FG TXD TXD I BB CB RXD RXD CTS CTS DSR DSR SG SG IL E 6 6 7 7 Ii CD CD DTR DTR 20 20 Panasonic data terminal KX D49 1OD KX D49 11 KX D4920 KX D4985 etc If you connect this unit to a Panasonic Data Termi nal the Communication Parameter Transmit XONI XOFF on the Data Terminal must be set to the YES position For further details seethe Operating Instructions for the Data Terminal When using...

Page 32: ...veys signals from the unit to the printer A Mark condition is held unless data or BREAK signals are being transmitted Received Data RXD input Conveys signals from the printer Request To Send RTS output This lead is held ON whenever DSR is ON Clear To Send CTS input An ON condition of circuit CTS indicates that the printer is ready to receive data from the unit The unit does not attempt to transfer...

Page 33: ...ata terminate DTE that the carrier signal is being received 1 If the Panasonic printer which is used has a KX PI 1D or KX P17 board and is connected to the KX TVP150 set the communication parameters below 2 If the Panasonic data terminal is a KX D4985 or KX D4920 and is connected to the KX TVP150 the default value of the communication parameter is the same as that of the KX TVP150 If the KX D4910D...

Page 34: ...ake sure all other connections RS 232C data terminal with VPS PBX with VPS PBX with telephone lines are secure Use the AC outlet dedicated to the VPS unit Interface II Panasonic ELECTEXMIC SWITCH1116 SfSTEn PBX To AC Outlet Operator Message Manager 1 EXT 23 EXT 24 EXT 25 Manager s Guide Configuration Installation M 2 2 1 ...

Page 35: ...rn off 2 SYSTEM TEST will be displayed on the screen of the terminal CO1 DSPI No error CO2 DSP2 No error 3 The VPS will test the CPU card the hard disk drive the CO and the DSP cards SYSTEM SETUP will be dis played 4 Active ports and DSPs will be displayed on the screen fl This will be changed according to the System s condition 5 If the system has completed the start up sequence succes fully the ...

Page 36: ...TOR PASS WORD Note There is no factory setting for the passwordof the System Administrator For further details see 3 3 5 Utility Command SetPassword and 3 4 Keyboard Operations 3 4 6 3 PASS When the SystemAdministrator starts operations the sys tem askshim or her for the terminal type By pressing l he or shecansetup systemparametersthrough the conver sational menu driven program Please Select YOUY...

Page 37: ...checkingsystemstatus Contents 3 1 What is a System Administrator M 3 2 3 2 Initializing the System M 3 3 3 3 Setting the System Parameters M 3 6 3 3 1 Hardware Settings M 3 7 3 3 2 Call Service M 3 12 3 3 3 SettingVoice Mail Parameters M 3 17 3 3 4 SystemUsageReports M 3 23 3 3 5 Utility Command M 3 25 3 3 6 SystemReset Clear M 3 27 3 3 7 Custom ServiceSetting M 3 27 l 3 4 Keyboard Operations M 3 ...

Page 38: ...the operational characteristicsof the entire system You can setup systemparameters administratethe parameters or diagnosethe systemusing the interactive screen based program What you will do Initialize the System See 3 2 Set the System Parameters See 3 3 M 3 2 System Administrator Manager s Guide ...

Page 39: ...ef erence cards to aid you in system initialization Turn on the power switch The system will perform a disk test and system table set up When the system has completed this start up sequence the running LED indicator lights Press return and enter the System Administrator s pass word to accessthe System Administration menu Please Select Your Terminal Type 1 ASCII TERMINAL 2 VT220 COMPATIBLE TERMINAL...

Page 40: ...I delete all messages and mailboxes Y N 7 Press Y this moves you to the off line mode A prompt will appear System Reset Clear Menu 1 Mailbox No Length 3 2 First Digit of Extension 1 2 3 4 5 6 7 8 3 System Manager s Mailbox No 999 4 Message Manager s Mailbox No 998 5 Bulletin Manager s Mailbox No 997 Will you change the settings Y N Enter The Password M 3 4 System Administrator Manager sGuide ...

Page 41: ...on 1 2 3 4 5 6 7 8 3 System Manager s Mailbox No 5591 4 Message Manager s Mailbox No 55S 5 Bulletin Manager s Mailbox No 557 Reset System Parameters press 9 Press to start the systemresetting To setthe systemclock date time usethe Utility Com mand TIME from the menu in step 5 Refer to 3 3 5Utility Command SetTime TIME and 3 4 Keyboard Operations for more information System Administrator M 3 5 ...

Page 42: ... Command See 3 3 5 Custom Service Setting See 3 3 7 Before starting the system parameters setup Note Use the work sheetsprovided to record the information you will needto set up systemparameters Just fill in the blanks with the information requested Onceyou havefin ishedfilling out the work sheets you canusethem asquick referencecardsto aid you in setting parameterswhile pro gramming See 3 4 Keybo...

Page 43: ...4800 9660 and 19200 The word bit length is set to 8 bits at the factory but can also be set to 7 bits The parity is set to NONE at the factory but can be set to EVEN and ODD The stop bit length is set to 1 at the factory but can be set to 2 3 3 1 2 PBX TelephoneLine Port The VPS must be connected to a PBX telephone line port before system start up of which there can be a maximum of eight connectio...

Page 44: ...ce Reduction For most effectiveuseof the hard drive the silentsegments or sectionson a recording where there is no speaking are automatically erasedby the VPS The SystemAdministra tor specifiesthe level limitation for silent segmenterasure and maximum silent segmentrecording time Silence Reduction Level Silence Recording Time This is the levellimitation for detectionof silent segments If one suchf...

Page 45: ... the call busy answered disconnect etc The VPS performanceisimproved with Inband Integration sincecall state recognition is faster than with standard call progress tone detection The factory setting is Enable The PBX codefor eachcall statemust besetin the Inband Signaling Parameters describedin section3 3 1 4 2 If PBX Type is setto a KX T seriessystem the Inband SignalingParam eterswill automatica...

Page 46: ...aluesis 1 9 seconds This is the sequenceof codesusedby the VPS to make a call to an outsideline The default value is WW which meansthat the systemwaits 2 secondsand then dials the outsidephonenumber Example 9W 93 l secondwait dial outsidephonenumber The processof ending a transaction and transferring the callerto the operator attendant or other PBX extensionis programmed by usingseveralof the eigh...

Page 47: ...ial codes as the transfer sequence It is set to FWW Flash Wait for 2 seconds at the factory Reconnect Sequence After a No Answer Call If the extensionthat a caller wants does not answer the ReconnectSequence allows the VPSto reconnectwith the caller It has the sameletters dial codes and factory set ting asthe ReconnectSequence from Busy Reconnect Sequence on Refuse Call Light On Sequence for Messa...

Page 48: ...se Sequence for Call Waiting This sequenceis used by the VPS to releasecall waiting The default value is F Flash 3 3 1 4 2 Inband Signaling Parameters Theseparametersare usedif the PBX sendsDTMF tones to the voice processingsystemto indicate the state of the call busy answered disconnect etc The Inband Integra tion Parameter described in section 3 3 1 4 1 must be enabledfor the VPSto usethesecodes...

Page 49: ...warded to Voice Sent to the VPS if the called extension is forwarded to a voice Mail Ringing mail port and that voice mail port is available to accept the call 7 Forwarded to Voice Sent to the VPS if the called extension is forwarded to a voice Mail Busy mail port and that voice mail port is not available to accept the call 8 Forwarded to Sent to the VPS if the called extension is forwarded to Ext...

Page 50: ...ent call service Incoming Outgoing calling to each class of service and port All members in a class of service are allowed to use the same call service of a partic ular port For example if the first class of service is autho rized to use only the incoming call service of the second port the mailbox belonging to the subscriber who is assigned to the class of service can be accessedby the caller thr...

Page 51: ...ed in section 1 2 under Telephone Key Operation 1 Voice Mail Service Incoming callers will be provided with standard voice mail features recording messages in subscriber mailboxes general delivery mailbox receiving messages from guest account mailboxes or Operator Service dial 0 Subscribers can access mailboxes to receive messages deliver messages to other subscribers external message delivery set...

Page 52: ...rd structure and mes sages I 5 Custom Service You can create a customized one touch interface for incoming callers One of the following VPS services or functions can be assigned to each digit of the telephone keypad except 0 and Transfer to a specific mailbox Transfer to a specific extension Transfer to the Operator End the call a special prompt can be assigned with this option Go to a previous me...

Page 53: ...o specify this parameter Prohibition of Outgoing Call Service This parameter serves to prevent a certain port from pro viding outgoing call service With this setting the port which is assigned will be used only for incoming call ser vice Company Greeting Mode Company Greeting Messages Assignment The company greeting can be changed automatically or manually When the company greeting mode is set to ...

Page 54: ...eu ing Announcement Mode Operator s Parameters Department Dialing Number Call Queuing Announcement By pressing I after the initial prompt you will be pre sented with the Department Dialing menu Proceed to enter whichever number between one and nine that the Message Manager has assigned to the extension There is a limit of nine numbers and consequently nine extensions that can be assigned and this ...

Page 55: ...fied by this parameter it is handled using the no answer coverage mode specified by the setting of 6 below The default value is 30 seconds and the allow able range is 10 to 60 seconds Busy Coverage Mode Specifies the treatment of calls transferred from the VPS to the operator when it is busy The default setting is Hold No answer Coverage Mode Specifies the treatment of calls transferred from the V...

Page 56: ...Timing Sets the dura tion of the intervals between the voice guidance mes sages which ask whether or not calls are to be retrieved during call holding The default value is 2 seconds and the range of allowable values is 1 30 seconds 2 Redialing Cancel Timing Sets the duration of the intervals between the voice guidance messages which ask whether or not continuous redials are to be attempted during ...

Page 57: ... storage capacity of the system System Message Retention Time System Maximum Message Length System Mailbox Capacity Manager s Guide System Administrator M 3 17 The system message retention time is the amount of time which a subscriber may wish to keep a message prior to automatic erasure for the most effective utilization of stor age capacity It can be set to between 1 and 7 days It is set for 5 d...

Page 58: ...pager System External Message Delivery Duration Time The system external message delivery duration time sets the maximum telephone connect time allowable when the VPS calls the specified recipient to deliver a message It is intended to prevent excessive telephone charges caused by the increasing telephone connect time of the outgoing call ing service Each subscriber who is authorized to use the ex...

Page 59: ... Manager can add delete and review members in the specified list Subscribers can also have up to eight personal group dis tribution lists to which a number between one and eight is assigned as a group number Each list can have up to 40 members although the total number of entries for the eight lists must not exceed 100 These lists can be used together with the system group distribution list 3 3 3 ...

Page 60: ...e utilization of storage capacity It can be set to between 1 and 30 days or to S system which means the System Parameter 2 2 Maximum Message Length The maximum recor ded length of a message can be set between 1 and 12 min utes depending on the systems capacity Also it can be set to S system which means the System Parameter When the length of the message reaches the maximum message recording length...

Page 61: ...y urgent message waiting notification in which notification is immediate and message waiting lamp 4 2 External Message Delivery Authorization allows subscribers to have messages delivered at specified times j and to specified telephone numbers by the VPS 4 3 Guest account Authorization allows subscribers to maintain up to four guest mailboxes for non subscribers Subscribers can then leave messages...

Page 62: ...it When a mailbox is deleted the VPS will erase all messages in the box remove the mailbox from all group distribution lists delete personal group distribution lists assigned to the mailbox erase the subscribers name delete guest mes sages erase personal greetings cancel external delivery messagesand erase personal bulletin messagesused only by the subscribers assigned to the Bulletin Board Servic...

Page 63: ... accounts and personal bulletin board 3 3 4 2 System Service Report The System Service Report command provides informa tion about the usable resources of the VPS two hard drives and eight ports It also indicates the services assigned to each VPS port the incoming and outgoing call ing service 3 3 4 3 Call Account Report The VPS can maintain information on up to eighty outgo ing calling sequences f...

Page 64: ...ter last clearing the Disk Usage 2 Accumulated number of messages transfered by the subscriber 3 Accumulated number of messages deleted by the sub scriber 4 Accumulated number of messages expired and re moved by the system All four can be reset to zero with the Disk Usage Clear command 3 3 4 7 Disk Usage Statistics Clear The Disk Usage Report can erase all values and be pre pared for use again 3 3...

Page 65: ...system parameters program bulletin board messages and voice prompts can be backed up in separate data files on a data terminal connected to the RS 232C port of the VPS You cannot back up all of them at a time Once the data has been backed up it can be restored to the system s hard disk in case of a disk crash or inadvertent erasure by reversing the above process The SAVE and LOAD commands can be e...

Page 66: ...ause this operation involves the updating of a large number of system tables The recording status of the tree structured bulletin board messages is displayed along with the number of any exten sions to which calls are transferred when particular mes sagesare selected If a printer or a data terminal is connected to the VPS via the RS 232C port the System Administrator can output the following syste...

Page 67: ... are deleted from the hard disk In addition all mailboxes are deleted and the system is reboo ted Note The system parameters are not restored to the factory set tings Note The execution time for System Reset Clear will differ each time because of the System s capacity and its program but it takes at least 3 minutes Manager s Guide System Administrator M 3 27 ...

Page 68: ... leave messages in the mailbox by entering the mailbox number of the person whom caller wish to leave messages The No setting disables call transfer The factory setting is Ext This parameter is used to resolve the problem when the first digit of the extension number is the same as one of the Custom Service menu choices The VPS will wait this amount of time for a second digit to be dialed If this t...

Page 69: ... must be recorded by the Message Manager e Previous Menu Allows the caller access to the previous Custom Service menu if programmed f Custom Service Allows the caller accessto the next Custom Service if pro grammed g Voice Mail Service Allows the caller accessto the Voice Mail Service h Call Transfer Service Allows the caller accessto the Call Transfer Service i Bulletin Board Service Allows the c...

Page 70: ...n the telephone keypad seediagram below the caller can access Custom Service 2 by pressing the l key while a Custom Service 1 menu message is being played Custom Service Custom 1 Keypad Assignment 1 Custom 2 2 Transfer to Mailbox 3 Voice Mail Service 4 5 6 7 8 9 Exit 0 Operator Reserved 4 Custom Service Custom 2 Keypad Assignment 1 Bulletin Board 2 Call Transfer 3 Repeat Menu 4 5 6 7 8 9 Exit 0 Op...

Page 71: ...arameter tern message retention time System message length System mailbox capacity 2 External Message Delivery System external message delivery duration time Parameter Redialing mode Company s telephone No 3 System Group Assignment Enter Delete mailbox No in the list Group listing 4 Mailbox Setting Enter mailbox Ext Message retention time 2 Call Services Message length Mailbox capacity Class of se...

Page 72: ...signal Dis connect time Dialing mode 3 Silence Reduction Silence reduction level Silence recording time L4 PBX Interface Parameters 1 Dialing PBX Type Inband Integration Parameters Ext length No of digits to access outside line No answer time Pause time Outgoing call setup sequence Operator trans fer sequence Ext transfer sequence Reconnect sequence on busy Reconnect sequence on no answer Reconnec...

Page 73: ...ge waiting notification No of incoming Report calls 5 Port Usage Statistics Clear 6 Disk Usage Capacity of hard disk drive No of messages Report 7 Disk Usage Statistics Clear 8 Mailbox Mailbox No New Saved External delivery Guest messages Usage of authorized Usage features Report 9 Mailbox Usage Statis tics Clear 3 Utility Corn ONLN OFLN PASS TIME BREP PSET ELOG SAVE LOAD GPRN HELP mand 1 System M...

Page 74: ...n directly by pressing the corre sponding numeric key With other RS 232C terminals you can select the option by typing the corresponding number Then press Return Have the prepared work sheets by you before program ming on the data terminal You may exit and return to the previous screen by press ing I In the screen menu a parameter in shows the current setting and a parameter in shows the choices y...

Page 75: ...EM AND PRESS RETURN KEY Program Menu 1 Voice Mail Parameter 2 Call Services 3 Auto Attn Setting 4 Hardware Settings 5 Custom Service Settings I SELECT ITEM AND PRESS RETURN KEY System Administration Top Menu 1 Program 2 System Reports 3 Utility Command 4 System Reset Clear I Enter The Number Program Menu 1 Voice Mail Parameter 2 Call Services 3 Auto Attn Setting 4 Hardware Settings 5 Custom Servic...

Page 76: ...eter Menu 1 Mailbox Parameter 2 External Message Delivery Parameter 3 System Group Assignment 4 Mailbox Setting SELECT ITEM AND PRESS RETURN KEY No of MBX Personal Greeting Length Msg Retention Time Msg Length Capacity Program Voice Mail Parameter Menu I Mailbox Parameter 2 External Message Delivery Parameters 3 System Group Assignment 4 Mailbox Setting Enter The Number M 3 32 System Administrator...

Page 77: ...2 2 Personal Greeting Length I 61 8 60 in 4 set increments 8 12 16 20 24 28 32 36 40 44 48 52 56 60 3 System Message Retention Time 5 1 7 4 System Message Length 3 1 12 5 System Mailbox Capacity IO 5 50 3 Enter the parameters according to the work sheet Mail box Parameter Menu 4 Press Return or when finishing the set up You will return to the Voice Mail Parameter Menu 5 Select 2 External Message D...

Page 78: ...e Enable 1 Disable 2 Enable 3 Company s Telephone No 6 Enter the values according to the work sheet External Message Delivery Parameter Menu Press when you finish the set up You will return to the Voice Mail Parameter Menu Select 3 System Group Assignment A menu will appear Program Voice Mail Parameter System Group Assignment Menu 1 Enter 2 Delete 3 Group Listing SELECT ITEM AND PRESS RETURN KEY o...

Page 79: ...123 25 26 125 27 126 28 127 29 128 30 31 130 32 131 33 132 34 35 36 37 38 39 40 I Enter The Mailbox Number 104 109 114 119 124 129 Program Voice Mail Parameter System Group Assignment Enter Enter The Group List Number 801 1 I11 2 112 3 113 4 114 5 115 6 116 7 117 8 118 9 119 IO 120 Enter The Mailbox Number Then enter the parameters according to the work sheet System Group Assignment Press when you...

Page 80: ...16 18 117 19 118 20 119 21 120 22 121 23 122 24 123 25 124 26 125 27 126 28 127 29 128 30 129 31 130 32 131 33 132 34 133 35 134 36 135 37 136 38 137 39 138 40 139 Enter The Number You Want to Delete Program Voice Mail Parameter System Group Assignment Delete Enter The Group List Number 801 1 I11 2 112 3 113 4 114 5 115 6 116 7 117 8 118 9 119 IO 120 Enter the Number you want to Delete 10 Press wh...

Page 81: ...9 818 20 819 21 820 22 821 23 822 24 823 25 824 26 825 27 826 28 827 29 828 30 829 31 830 32 831 33 832 34 833 35 834 36 835 37 836 38 837 39 838 40 839 41 840 42 841 43 842 44 843 45 844 46 845 47 846 48 847 49 848 50 849 51 850 52 851 53 852 54 853 55 854 56 855 57 856 58 857 59 858 60 859 61 860 62 861 63 862 64 863 65 864 66 865 67 866 68 867 69 868 70 869 71 870 72 871 73 872 74 873 75 874 76...

Page 82: ...42 841 43 842 44 843 45 844 46 845 47 846 48 847 49 848 50 849 51 850 52 851 53 852 54 853 55 854 56 855 57 856 58 857 59 858 60 859 61 860 62 861 63 862 64 863 65 864 66 865 67 866 68 867 69 868 70 869 71 870 72 871 73 872 74 873 75 874 76 875 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 12 Press twice until you get the menu Program Voice Mail Parameter Menu I Mailbox ...

Page 83: ...tions Other RS 232C terminal ASCII Terminal VT220 compatible terminal 13 Select 4 Mailbox Setting I Program Voice Mail Parameter Mailbox Setting Menu 1 Enter 2 Delete 3 Password Reset 4 Mailbox Listing I SELECT ITEM AND PRESS RETURN KEY Program Voice Mail Parameter Mailbox Setting Menu 1 Enter 2 Delete 3 Password Reset 4 Mailbox Listing Enter The Number Select 1 Enter Manager s Guide System Admini...

Page 84: ...No No No Program Voice Mail Parameter Mailbox Setting Enter Enter The Mailbox Number 111 I The Extension of the Owner 2 Message Retention Time S 1 30 S System 3 Message Length S 1 12 S System 4 Mailbox Capacity S 5 99 S System 5 Mailbox Class of Service No I 1 8 6 Authorization of Message Notification No Y N n 7 Authorization of External Message Delivery No Y N n 8 Authorization of Guest Account N...

Page 85: ... KEY Program Voice Mail Parameter Mailbox Setting Menu 1 Enter 2 Delete 3 Password Reset 4 Mailbox Listing SELECT ITEM AND PRESS RETURN KEY Program Voice Mail Parameter Menu I Mailbox Parameter 2 External Message Delivery Parameter 3 System Group Assignment 4 Mailbox Setting Enter The Number 4 Program Voice Mail Parameter Mailbox Setting Menu 1 Enter 2 Delete 3 Password Reset 4 Mailbox Listing Ent...

Page 86: ...nter 2 Delete 3 Password Reset 4 Mailbox Listing I Enter The Mailbox Number Program Voice Mail Parameter Mailbox Setting Delete Enter The Mailbox Number L Enter the mailbox number which you want to delete The VPS will ask you to confirm whether to delete it or not 18 Press when you finish the set up You will return to the Mailbox Setting Menu M 3 42 System Administrator Manager s Guide ...

Page 87: ...ing Password Reset 1 Enter 2 Delete 3 Password Reset 4 Mailbox Listing Enter The Mailbox Number or Other RS 232C terminal ASCII Terminal I Program Voice Mail Parameter Mailbox Setting Password Reset I Enter The Mailbox Number 20 Enter the mailbox No Then press to return to the Mail box Setting Menu 21 Select 4 List to review the list of mailbox numbers Manager s Guide System Administrator M 3 43 ...

Page 88: ...59 60 61 System manager s mailbox No 999 Message manager s mailbox No 998 Bulletin manager s mailbox No 997 l NEXT2 PREVIOUS Program Voice Mail Parameter Mailbox Setting Mailbox Listing I 100 2 lOl 3 102 4 103 5 104 6 105 7 106 8 107 9 108 IO 109 11 110 12 lll 13 112 14 113 15 114 16 115 17 116 18 117 19 118 20 119 21 120 22 121 231122 24 123 25 124 26 125 27 126 28 127 29 128 30 129 31 130 32 131...

Page 89: ...will then get back to the Program Menu When there are more than 64 mailboxes in the system they will be displayed on more than one screen so press I to go to the next screen and 2 to go to the previous screen Manager s Guide System Administrator M 3 45 ...

Page 90: ...C terminal ASCII Terminal Program Call Services Menu 1 Day Service 2 Class of Service 3 Port Setting 4 Outgoing Call Service Prompt 5 Rotary Telephone Service SELECT ITEM AND PRESS RETURN KEY Program Call Services Menu 1 Day Service 2 Class of Service 3 Port Setting 4 Outgoing Call Service Prompt 5 Rotary Telephone Service I Enter the Number M 3 46 1292 G System Administrator Manager s Guide ...

Page 91: ...ay Service Start Time 9 00 AM Day Service End Time 5 00 PM Program Call Services Day Service Menu Mon hh mm xM Day Service Start Time 9 00 AM Day Service End Time 5 00 PM Tue hh mm xM Day Service Start Time 9 00 AM Day Service End Time 5 00 PM Wed hh mm xM Day Service Start Time 9 00 AM Day Service End Time 5 00 PM Thu hh mm xM Day Service Start Time 9 00 AM Day Service End Time 5 00 PM Fri hh mm ...

Page 92: ...COSl 2 cos 2 3 cos 3 4 cos 4 5 cos 5 6 COS 6 7 cos 7 8 COS 8 SELECT ITEM AND PRESS RETURN KEY Program Call Services Class of Service COS 1 PORT No 1 2 3 4 5 6 7 a Outgoing Call E E E E E E E E Incoming Call E E E E E E E E SELECT Call Service and Set Enable or Disable E Enable D Disable Program Call Services Class of Service Menu l COSl 2 cos 2 3 cos 3 4 cos 4 5 cos 5 6 COS 6 7 cos 7 8 COS 8 Enter...

Page 93: ...ization of Incoming Call Enable 1 Disable 2 Enable Port 5 Authorization of Outgoing Call Enable 1 Disable 2 Enable Authorization of Incoming Call Enable 1 Disable 2 Enable Port 6 Authorization of Outgoing Call Enable 1 Disable 2 Enable Authorization of Incoming Call Enable 1 Disable 2 Enable Port 7 Authorization of Outgoing Call Enable 1 Disable 2 Enable Authorization of Incoming Call Enable 1 Dis...

Page 94: ... 7 Port7 8 Port8 SELECT ITEM AND PRESS RETURN KEY Call Service Company Greeting Mode No Incoming Call Prompt Other RS 232C terminal ASCII Terminal or Program Call Services Port Setting Menu I Port1 2 Port2 3 Port3 4 Port4 5 Port5 6 Port6 7 Port7 8 Port8 Enter The Number 6 Select one port to specify it A menu will appear M 3 50 System Administrator Manager s Guide ...

Page 95: ...going Call Service Enable 1 Disable 2 Enable 2 Incoming Call Day Service V M CT CC 1 V M 2 Auto Attn 3 Bulletin 4 Interview 5 Custom Enter the Custom Service Number 1 16 3 Incoming Call Night Service V M CT CC 1 V M 2 Auto Attn 3 Bulletin 4 interview 5 Custom Enter the Custom Service Number 1 16 4 Company Greeting Mode DAY 1 AUTO 2 DAY 3 NIGHT 5 Day Service Greeting No 1 16 6 Night Service Greetin...

Page 96: ...n to the Call Services Menu 8 Select 5 Rotary Telephone Service Menu A menu will appear VT220 compatible terminal Program Call Services Rotary Telephone Service Menu Rotary Telephone Call Coverage Day Mode G D M Rotary Telephone Call Coverage Night Mode G D M or Other RS 232C terminal ASCII Terminal I 1 G D M 2 Operator Extension Program Call Services Rotary Telephone Service Menu I Rotary Telepho...

Page 97: ...etting Menu 1 Department Dialing 2 Call Queuing Announcement Mode 3 Operator s Parameters 4 Call Hold Retrieval Settings 5 Alternate Transfer Sequence SELECT ITEM AND PRESS RETURN KEY Program Auto Attn Setting Menu 1 Department Dialing 2 Call Queuing Announcement Mode 3 Operator s Parameters 4 Call Hold Retrieval Settings 5 Alternate Transfer Sequence Enter The Number Manager s Guide System Admini...

Page 98: ..._ ________________ Department Dialing No 6 ______________ __________ Department Dialing No 7 _ _______________ _________ Department Dialing No 8 ______________ ____________ Department Dialing No 9 ___________________________ or Other RS 232C terminal ASCII Terminal Program Auto Attn Setting Department Dialing Menu 1 Department Dialing No 1 2 Department Dialing No 2 3 Department Dialing No 3 4 Depa...

Page 99: ...nouncement Mode Menu I Call Queuing Announcement Mode Enable 1 Disable 2 Enable 4 Select 3 Operator s Parameters A menu will appear T220 compatible terminal Program Auto Attn Setting Operator s Parameters Menu 1 Operator 1 2 Operator 2 3 Operator 3 SELECT ITEM AND PRESS RETURN KEY or Other RS 232C terminal ASCII Terminal Program Auto Attn Setting Operator s Parameters Menu 1 Operator 1 2 Operator ...

Page 100: ...ers jperator 1 Menu 1 Operator Service Enable 1 Disable 2 Enable 2 Operator s Extension 0 3 Operator s Mailbox No 998 4 Operator No Answer Time 30 10 60 5 Busy Coverage Mode Hold 1 Hold 2 No Answer Coverage 3 Call Waiting 4 Disconnect Message 6 No Answer Coverage Mode Caller Select 1 Caller Select 2 Leave Message 3 Disconnect Message 4 Next Operator 7 Message Repeat Cycle 3 l 3 Note If Disconnect ...

Page 101: ...rator s Extension 2 Operator s Mailbox No 3 Busy Coverage Mode Hold 1 Hold 2 No Answer Coverage 3 Call Waiting 4 Disconnect Message 4 No Answer Coverage Mode Caller Select 1 Caller Select 2 Leave Message 3 Disconnect Message 4 Next Operator Press to return to the Operator s Parameters Menu 7 Select 3 Operator 3 VT220 compatible terminal Program Auto Attn Setting Operator s Parameters Operator 3 Me...

Page 102: ...ld Retrieval Settings A menu will appear Program Auto Attn Setting Call Hold Retrieval Settings Call Retrieval Announcement Timing 1 30 2 ___________________________ 30 Program Auto Attn Setting Call Hold Retrieval Settings Menu 1 Call Retrieval Announcement Timing 2 1 30 2 Redialing Cancel Timing 30 1 15 2 30 3 45 4 60 Press to return to the Auto Attn Setting Menu 9 Select 5 Alternate Transfer Se...

Page 103: ...nce 4 Extension Listing Enter The Number 10 Select 1 Enter Extension A menu will appear Program Auto Attn Setting Alternate Transfer Sequence Enter 1 101 2 102 3 4 5 I 96 97 98 99 100 I Enter The Extension Number Program Auto Attn Setting Alternate Transfer Sequence Enter 1 101 2 102 I Enter The Extension Number I Press when you finish the set up You will return to the Alternate Transfer Sequence ...

Page 104: ...quence Delete 1 101 2 102 Enter The Number You Want to Delete Press when you finish the set up You will return to the Alternate Transfer Sequence Menu 12 Select 3 Set Alternate Transfer Sequence A menu will appear VT220 compatible terminal Program Auto Attn Setting Alternate Transfer Sequence Set Menu Alternate Transfer Sequence _________________ ______ FWWX DIAL CODE 0 1 2 3 4 5 6 7 8 9 D Disconn...

Page 105: ...ou will return to the Alternate Transfer Sequence Menu 13 Select 4 Extension Listing A menu will appear VT220 compatible terminal Program Auto Attn Setting Alternate Transfer Sequence Listing 1 101 2 102 3 4 5 96 97 98 99 100 or Other RS232C terminal ASCII Terminal Press when you finish the set up You will return to the Alternate Transfer Sequence Menu Program Auto Attn Setting Alternate Transfer ...

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Page 107: ...al istration Top Menu Program Hardware Settings Menu 1 RS232C 2 Port Setting 3 Silence Reduction 4 PBX interface Parameters SELECT ITEM AND PRESS RETURN KEY Baud Rate Word Bit Length Parity Stop Bit Length Program Hardware Settings Menu 1 RS232C 2 Port Setting 3 Silence Reduction 4 PBX Interface Parameters Enter The Number Manager s Guide System Administrator M 3 57 1292 G ...

Page 108: ...___ _______ 8 parity ________ ______ _____ _____ ________ None Stop Bit Length ___ ____ _____ ___________________ 1 I 150 2 300 3 600 4 1200 5 2400 6 4800 7 9600 8 19200 Program Hardware Settings RS232C Menu 1 Baud Rate 9600 I 150 2 300 3 600 4 1200 5 2400 6 4800 7 9600 8 19200 2 Word Bit Length 8 I 7 2 8 3 Parity None 1 None 2 Odd 3 Even 4 Stop Bit Length 1 I 1 2 2 3 Set the parameters according ...

Page 109: ...m Hardware Settings Port Setting Menu F 1 Port1 2 Port2 3 Port3 4 Port4 5 Port5 6 Port6 7 Port7 8 Port8 SELECT ITEM AND PRESS RETURN KEY Flash Time CPC Signal Disconnect Time Dialing Mode Program Hardware Settings Port Setting Menu I Port1 2 Port2 3 Port3 4 Port4 5 Port5 6 Port6 7 Port7 8 Port8 Enter The Number Manager s Guide System Administrator M 3 59 ...

Page 110: ...2 Dial Mode ___________________ _________ ____________ DTMF 1 300 msec 2 600 msec 3 900 msec 34 0 Keyboard Operations or Other RS 232C terminal ASCII Terminal Program Hardware Settings Port Setting Port1 Menu I Flash Time 600 1 300 2 600 3 900 2 CPC Signal NONE 1 NONE 2 6 5 3 150 4 300 5 450 6 600 3 Disconnect Time 2 1 8 4 Dial Mode DTMF 1 DTMF 2 Pulse 1 Opps 3 Pulse 2Opps Press twice to return to...

Page 111: ...ettings Silence Reduction Menu Silence Reduction Level __ ______ _______ _______ Low Silence Recording Time 1 30 5 1 None 2 Low 3 Medium 4 High Program Hardware Setting Silence Reduction Menu 1 Silence Reduction Level Low 1 None 2 Low 3 Medium 4 High 2 Silence Recording Time 5 1 30 I 1 7 Set the values according to the work sheets Manager s Guide System Administrator M 3 6 1 ...

Page 112: ...Settings PBX Interface Parameters Menu 1 Dialing Parameters 2 lnband Signaling SELECT ITEM AND PRESS RETURN KEY PBX Type Integration Ext Length Outdial Digits No No ans Time Pause Time Seq Program Hardware Settings PBX Interface Parameters Menu 1 Dialing Parameters 2 lnband Signaling Enter the Number Press to return to the Hardware Settings Menu M 3 62 1292 G System Administrator Manager s Guide ...

Page 113: ... Number of Digits to Access Outside Line I No answer Time I 0 60 _________________________ 30 pause Time _ 2 Outgoing Call Setup Sequence WW Operator Transfer Sequence FWWX Extension Transfer Sequence FWWX Reconnect Sequence on Busy FWW Reconnect Sequence on No Answer FWW Reconnect Sequence on Refuse Call FWW Light On Sequence for Message Waiting Lamp W701X Light Off Sequence for Message Waiting L...

Page 114: ...one S Silence W Transf Wait X Ext Enter The Reconnect Sequence on Busy 11 Reconnect Sequence on No Answer FWW D Disconnect F Flash R Ring T Tone S Silence W Transf Wait X Ext Enter The Reconnect Sequence on No Answer 12 Reconnect Sequence on Refuse Call FWW D Disconnect F Flash R Ring T Tone S Silence W Transf Wait X Ext Enter The Reconnect Sequence on Refuse Call 13 Light On Sequence for Message ...

Page 115: ... Forward to VM Ringing ____________________________ 6 Forward to VM Busy ____ __________________________ 7 Forward to Other Extension 8 Confirmation ________________ ______________________ 9 Disconnect _____________ ___________________________ g ___ 0 1 2 3 4 5 6 7 8 9 A B C D Program Hardware Settings PBX Interface Parameters lnband Signaling Menu 1 Ringback I 2 Busy 2 3 Reorder 3 4 DND 4 5 Answe...

Page 116: ...Terminal rogram Custom Service Setting Menu 1 No Description 9 No Description 2 No Description 10 No Description 3 No Description 11 No Description 4 No Description 12 No Description 5 No Description 13 No Description 6 No Description 14 No Description 7 No Description 15 No Description 8 No Description 16 No Description Select Service l l 6 M 3 63 3 1292 G System Administrator Manager s Guide ...

Page 117: ...ll Transfer Anytime Ext Mbx No Ext Wait for Second Digit l 5 seconds 1 seconds No DTMF Input Operation a f d Keypad Assignment 1 2 3 4 5 7 8 g l d 0 Operator Reserved Please choose one of the following functions or services a Transfer to Mailbox g Voice Mail Service b Transfer to Extension h Call Transfer Service c Operator i Bulletin Board Service d Exit Prompt No 1 26 j Department Dialmg e Previ...

Page 118: ...nsfer Service c Operator i Bulletin Board Service d Exit Prompt No 1 26 j Department Dialing e Previous Menu k Dial by Name f Custom Service I Repeat Menu Select Assignment Keypad 2 1 a Transfer to Mailbox g Voice Mail Service b Transfer to Extension h Call Transfer Service c Operator i Bulletin Board Service d Exit Prompt No 1 26 j Department Dialing e Previous Menu k Dial by Name f Custom Servic...

Page 119: ...eport 5 Port Usage Statistics Clear 6 Disk Usage Report 7 Disk Usage Statistics Clear 8 Mailbox Usage Report 9 Mailbox Usage Statistics Clear SELECT ITEM AND PRESS RETURN KEY System Reports Menu 1 Mailbox Assignments 2 System Service Report 3 Call Account Report 4 Port Usage Report 5 Port Usage Statistics Clear 6 Disk Usage Report 7 Disk Usage Statistics Clear 8 Mailbox Usage Report 9 Mailbox Usag...

Page 120: ...5 10 3 System Reports Mailbox Assignments l Mailbox Assignments 4 JAN 7 46 PM Default Retention 5 Day MSG Length 3 Min M BOX Capacity 10 Mw MBOX Extn Name COS RetnCapa Leng IM ED MN GA PB 111 11 JMPT 1 5 10 3 801 112 12 IWAN 1 5 IO 3 802 X X 113 13 NAKA 1 5 10 3 114 21 KUME 1 5 10 3 115 22 SAEK 1 5 10 3 X 116 23 HAYA 1 5 IO 3 117 31 ARAM 1 5 10 3 807 118 32 YASU 1 5 10 3 Note Retn Message retentio...

Page 121: ...Menu 3 Select 2 System Service Report menu to check the function assignments of each port VT220 compatible terminal System Service Report 4 JAN 7 46 PM Drive Srv 1 X 2 Port Srv Outcalling Daymode Srv Nightmode Srv 1 X X V M CT CC V M CT CC 2 x X Custom 2 V M CT CC 3 4 5 6 7 8 or M 3 66 1292 G System Administrator Manager s Guide ...

Page 122: ... CT CC 2 X X Custom 2 V M CT CC 3 4 5 6 7 8 Press to return to the System Reports Menu Srv Service V M Voice Mail service CT Call Transfer CC Call Continuance Recording in multiple mailboxes Custom n Custom Service Number X in the screen indicates that the feature marked with X is used For example if the 2nd hard disk drive is installed the screen will be Drive Srv 1 X 2 x Manager s Guide System A...

Page 123: ... MBOX 114 7 JAN 5 06 PM 00 02 45 DIAL 261 2601 MBOX 118 8 JAN 9 07 AM 0O Ol I 5 DIAL 431 2111 MBOX llZ 8 JAN 1024 AM 00 04 51 DIAL 431 2111 Call Account Report 4 JAN 7 46 PM MBOX l 11 4 JAN 7 46 PM 00 01 32 DIAL 431 2111 MBOX 116 7 JAN 2 26 PM 00 03 32 DIAL 03981 4809 MBOX 114 7 JAN 5 06 PM 00 02 45 DIAL 261 2601 M BOX 1 18 8 JAN 9 07 AM 0O Ol I 5 DIAL 431 2111 MBOX 112 8 JAN IO 24 AM 00 04 51 DIA...

Page 124: ... 1 8 0 84 02 20 19 2 1 0 21 00 18 54 3 __ 4 5 6 7 8 Total 9 0 105 02 39 13 Full line Time 00 36 39 System Reports Port Usage Report l Port Usage Report 4 JAN 7 46 PM l FROM IO APR 9 53 AM PORT ED MN Rev Connect Time 1 8 0 84 02 20 19 2 1 0 21 00 18 54 3 __ 4 5 6 _ 7 8 Total 9 0 105 02 39 13 Full line Time 00 36 39 I ED External Delivery MN Message notification Press to return to the System Repods ...

Page 125: ... port usage report data Y N or Other RS 232C terminal ASCII Terminal System Reports Port Usage Statistics Clear May I clear a port usage report data Y N M 3 70 System Administrator Enter Y yes or N no If you enter Y the system will clear the data so please wait until Port Usage Report Data Cleared appears Press to return to the System Reports Menu Manager s Guide ...

Page 126: ... 4 JAN 7 46 PM Drive Avail Used 1 284 3 1 2 FROM IO APR 9153 AM New CPY Del EXP MSGs 64 0 6 1 System Reports Disk Usage Report Disk Usage Report 4 JAN 7 46 PM I Drive Avail Used I Drive Avail Used 1 284 284 3 1 3 1 2 2 FROM IO APR 9 53 AM FROM IO APR 9 53 AM New New CPY CPY Del Del EXP EXP MSGs MSGs 64 64 0 0 6 6 1 1 Cpy Copy Transfer Press to return to the System Reports Menu Manager s Guide Syst...

Page 127: ... If you enter Y the system will clear the data so please wait until Disk Usage Report Data Cleared appears Press to return to the System Reports Menu 9 Select 8 Mailbox Usage Report to check the number messages which are left in mailboxes of Mailbox Usage Report MBOX 111 New MSGs 0 Saved MSGs 0 ED MSGs 0 Guest MSGs 0 FROM MBOX Use Time ED Feature Usage 2 Outcalling Time LD Lcl Beep Extn 0 0 0 2 oo...

Page 128: ...53 AM MBOX Use Time 00 05 36 ED MN GA IM GM Feature Usage 2 0 0 0 0 LD Lcl Beep Extn Outcalling 0 0 0 2 Time oo oo oo oo oo oo oo oo oo 00 02 10 Rev Del Exp MSG Received 0 0 0 Guest Access 0 0 0 0 Note ED External derivery MN Message notification GA Guest account IM Interview mailbox GM Group message LD Long distance Lcl Local Exp Expired Press to return to the System Report Menu Manager s Guide S...

Page 129: ...lbox usage report data Y N or Other RS 232C terminal ASCII Terminal System Reports Mailbox Usage Statistics Clear Enter the Range May I clear a mailbox usage report data Y N J Enter Y yes or N no If you enter Y the system will clear the data so please wait until Mailbox Usage Report Data Cleared appears Press twice to return to the System Administration top Menu M 3 74 System Administrator Manager...

Page 130: ...ets the System Administrator s password TIME Sets the system clock date and time BREP Displays the bulletin board message recording status PSET Specifies the reports printing time ELOG Displays device error log SAVE Stores a back up of the program or data on the hard disk LOAD Restores a back up of the program or data to the system GPRN Displays all of the VPS parameters HELP Lists utility command...

Page 131: ...eration the VPS turns the system s on line mode off A menu will appear OFF LINE MODE PASS Password 1 Type PASS then press RETURN A menu will appear Two types of password can be set Up to 8 alphanumeric characters can be used or If the VPS services are currently functioning then a menu will appear Now Line is used WAIT PASS 1 Administrator Password 2 System Reset Clear Password M 3 76 1292 G System...

Page 132: ...WORD Enter the Password VERIFICATION Enter the Password again for verification The password you entered does not appear on the screen By pressing RETURN instead of entering a password means the password has been reset Change Password Select I or 2 OLD PASSWORD The above is displayed only when changing the password using System Reset Clear Password Enter the current Password NEW PASSWORD Enter the ...

Page 133: ...o digits Note Enter the exact time and date so that the VPS will function correctly 3 4 7 5 BREP Bulletin Board Message Report 1 Type BREP then press RETURN A menu will appear BREP Top MENU 16sec I4 MAR il I 24sec 129 NOV I I II 28sec 1 12 DEC 1 Ext 34 I I cl I 24sec I29 NOV I I Note Number in Selected Number in Bulletin Board message Number preceded by Message No Information in Message Length Rec...

Page 134: ...time to print the report 3 4 7 7 ELOG Error Log 1 Type ELOG then press RETURN A menu will appear ELOG 1 2 3 4 5 6 7 8 9 10 DEVICE ERROR C02 DSPI SYS TEST 02 DISK1 DATA R W 52 12A3B C02 DSPI SYS TEST 02 CPU MEM GET CPU SOFTWARE CPU CO1 COM CPU DSPI COM co2 SELF TEST 01 DSPI DATA R W DSP CARD2 ROM Clear Y N TIME 8 JAN 8 JAN 8 JAN 6 06 PM 8 JAN 6 07 PM 8 JAN 6 27 PM 8 JAN 6 28 PM 8 JAN 6 29 PM 8 JAN ...

Page 135: ...nerate detect test error DSP card ROM checksum error DSP card RAM read write test error CO CODEC self test error DSP voice buffer data read write test error Accessed by the 6301 on the DSP card DSP chip error DSP voice buffer access gate is closed DSP voice buffer data read write test error Accessed by the 68000 on the CPU card DSP chip error CO DSP DTMF tone generate detect combination test error...

Page 136: ...r data error Error loading report data Clock error Mailbox data error Message data error 1 Message data error 2 No CO cards present No DSP cards present All CO cards are malfunctioning All DSP cards are malfunctioning DSP card voice buffer read write error Accessed by the CPU card CO DSP combination test errors CO DSP DTMF Detect Test Error CO DSP Record Playback Test Error Test in which DTMF code...

Page 137: ...ing VT100 control program Errors during voice service APPLICATION ERROR CPU CO APPLICATION ERROR CPU DSP APPLICATION ERROR DSP APPLICATION ERROR SOFT APPLICATION ERROR MEM GET APPLICATION ERROR DISK ERRx CPU card CO card FIFO communication error CPU card DSP card FIFO communication error DSP voice processing error Software data error Software memory acquisition error Disk access error x 1 HDD medi...

Page 138: ...t the data terminal to the receiving Answer mode Xmodem Then specify the back up filename The specified data will be transmitted to the data terminal The data terminal used must be equipped with communi cations software that supports the Xmodem file transfer protocol You can cancel this command by pressing before enter ing the receiving mode Once you have selected the receiv ing mode use the cance...

Page 139: ...RN 3 Press RETURN A menu will appear Start Load 4 Set the data terminal to the sending Call mode Xmo dem Then enter the back up filename The back up data will be restored to the Hard Disk Note You can cancel this command by pressing before enter ing the receiving mode and by using the cancel command in the communication software X4 7 10 GPRN Global Printing 1 Type GPRN then press RETURN A menu wil...

Page 140: ...ox Capacity IO 5 50 Program Voice Mail Parameter External Message Delivery Parameter Menu 1 System External Message Delivery Duration Time 3 1 9 2 System External Message Delivery Redialing Mode Enable 1 Disable 2 Enable s HELP ONLN System On line OFLN System Off line PASS Password setting TIME Time Date setting BREP Bulletin Board Listing PSET Report Print Out Time setting ELOG Device Error Log L...

Page 141: ... of Extensions 12345678 System Manager s Mailbox No 999 Message Manager s Mailbox No 998 Bulletin Manager s Mailbox No 997 Will you change the setting Y N System Reset Clear Menu 1 Mailbox No Length 3 2 First Digit of Extensions I 2 3 4 5 6 7 81 3 System Manager s Mailbox No 999 4 Message Manager s Mailbox No 998 5 Bulletin Manager s Mailbox No 997 Will you change the setting Y N Enter Y yes or N ...

Page 142: ...ilbox No Length 3 2 First Digit of Extensions I 2 3 4 5 6 7 81 3 System Manager s Mailbox No 999 4 Message Manager s Mailbox No 998 5 Bulletin Manager s Mailbox No 997 Are these parameters acceptable Y N Note If you want to quit the menu press the RESET switch on the VPS 3 4 9 System Parameters Default Value The system parameters are set at factory as follows Mailbox Parameter Number of Mailboxes ...

Page 143: ...S Message Length S Authorization of External Message Delivery Authorization of Guest Account Authorization of Interview Mailbox 1 No I Authorization of Personal Bulletin Message The Spelling of the Owner No Day Service Item I Value Mon Tue Wed Thu Start Time End Time Start Time End Time Start Time End Time Start Time End Time 9 00 AM 5 00 PM 9 00 AM 5 00 PM 9 00 AM 5 00 PM 9 00 AM 5 00 PM Sun Star...

Page 144: ...ice Greeting No 1 V M CT CC V M CT CC DAY I Incoming Call Service Prompt Delaved Answer Time 1 USER PROMPT I 0 Outgoing Call Service Prompt Item I Value ChitwAn Call Service Promnt 1 JSER PROMPT Rotary Telephone Service I Item I Value I Rotary Telephone Call Coverage Day Mode G D M Rotary Telephone Call Coverage Night Mode G D M Call Queuing Announcement Mode I Value I Manager s Guide System Admin...

Page 145: ...erage Mode No Answer Coverage Mode Message Repeat Cycle Enable c 0 998 30 Hold Caller Select 3 Operator 2 s Parameter I Ttem I Value I Operator 3 s Parameter I Item Call Hold Retrieval Setting Item Value Call Retrieval Announcement Timing 2 Redialing Cancel Timing 30 I Alternate Transfer Sequence I Value I M 3 90 1292 G System Administrator Manager s Guide ...

Page 146: ...ue PBX Type T1232 Inband Integration Enable Extension Length I 3 Number of Digits to Access Outside Line I 1 No answer Time 30 Pause Time Outgoing Call Setup Sequence Onerator Transfer Secmence 2 FWWX Extension Transfer Sequence 1 FWWX Reconnect Sequence on Busy 1 FWW Reconnect Sequence on No Answer FWW Reconnect Seauence on Refuse Call FWW Light On Sequence for Message Waiting Lamn IW701X Light O...

Page 147: ... 6 Forward to VM Busy Forward to Other Extension 7 8 Confirmation 9 Disconnect 9 System Reset Clear I Value I 1Mailbox No Length I 3 I 1First Digit of Extensions 112345678 1 System Manager s Mailbox No 999 Message Manager s Mailbox No 998 Bulletin Manager s Mailbox No 997 M 3 91 l 1292 G System Administrator Manager s Guide ...

Page 148: ...tem Manager M 4 2 4 2 Setting Up Mailboxes M 4 4 4 2 1 Deleting a Mailbox M 4 5 4 2 2 Deleting a Mailbox Password M 4 8 4 2 3 Creating a Mailbox M 4 11 4 2 4 Editing a Mailbox M 4 27 4 3 Setting a System Group Distribution List M 4 35 4 4 Setting System Parameters M 4 40 4 5 Setting the Date and Time M 4 49 4 6 Checking System Usage M 4 54 4 7 Broadcasting Messages M 4 62 4 8 Remote Administration...

Page 149: ...ess to System Man ager commands You will also have your own mailbox number set to either 99 999 9999 or 99999 these default values can be changed through which other users will be able to contact you Setting up mailboxes See 4 2 Setting a system group distribution list See 4 3 Setting system parameters See 4 4 Setting the date and time See 4 5 Checking system usage See 4 6 Broadcasting messages Se...

Page 150: ...of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait CI moment For call tran fer press O 2 System Manager s mailbox number System Manager s 3 password Press the star key Then enter the System Manager s mailbox number 99 999 9999 99999 whichever is speci fied You will hear the promp...

Page 151: ... the system organized by deleting unneeded passwords and mailboxes You will also have the task of System Administrator All you need to carry out such a request is the mailbox num ber Deleting a Mailbox See 4 2 1 Deleting a Mailbox Password See 4 2 2 Creating a Mailbox See 4 2 3 Editing a Mailbox See 4 2 4 M 4 4 System Manager Manager s Guide ...

Page 152: ...tension Number You will hear the prompt Good mar ning Goorl et noon Good everkg You huve reached the voice processing system Please enter the muilhox nwnbel qf the person ji r whom you wish to leave u message follon ecl by n pound sign To enter b i nume please press u pound sign noll If you are using a rotary telephone please wait u moment For call transfer press O 2 Press the star I then enter th...

Page 153: ...hear the prompt To check mailbox distribution press l To set up mailbox press 21 To set system group distribution list press 3 To set system parameters press 4 To set the clock press S To customize your mailbox press 6 ABC cl 5 Press 2 to go to the Mailbox Setup Menu 2 You will hear the prompt To assign and edit the mailbox press I To delete the mailbox press 2 To reset the mailbox password press ...

Page 154: ... now and the VPS returns you to the Mailbox Setup Menu Mailbox number 7 Enter the mailbox number to delete You will hear the prompt Mailbox To keep this mailbox press I To delete this mailbox press 2 r ABC cl 8 2 Note Press 2 to confirm the deletion of the mailbox The VPS will then guide you to the Mailbox Setup Menu Step 5 Remember you can exit the current menu by pressing I at any time Manager s...

Page 155: ...System Manager you can erase the current password This will allow the subscriber to set a new one To delete a password 1 Voice Mail Service s Extension Number 2 System Manager s mailbox number Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good c fternoon Good evening You he renclmi the voice processing system Please enter the ndbos numb...

Page 156: ...u will hear the prompt GHI cl 4 4 Press 4 to go to the Other Features Menu You will hear the prompt ABC cl 5 Press 2 to go to the Mailbox Setup Menu 2 You will hear the prompt To ussig77 cd edit tl7r mdbos press I J DEF cl 6 Press 3 to reset the password 3 Manuger s Guide System Manager M 4 9 ...

Page 157: ...press I mmm You will hear the prompt To delete the current password press I Otherwise press 2 cl 8 Press l to delete the password 1 You will hear the prompt The password is deleted The VPS then guides you to the Mailbox Setup Menu Step 5 Note Remember you can exit the current menu by pressing JF at any time M 4 10 System Manager Manager s Guide ...

Page 158: ... make it easier to install new mailboxes by summarizing all the necessary information In this first sec tion you will find a detailed explanation of each function listed on the work sheet The actual prompts you will hear are found under the numbered steps To install a mailbox in the system the user must record his or her name The VPS allows a maximum of four seconds in which to record the name and...

Page 159: ...ub mailbox which can record a series of questions to prompt callers who wish to leave messages for the necessary information The VPS can only accom modate a maximum of sixteen interview mailboxes how ever so only sixteen subscribers can assign the interview messages It is your job to assign numbers to the interview mailboxes These numbers should be different from the owners mailbox number This wil...

Page 160: ...appropriate setting will depend on the subscriber s schedule and the storage capacity of the system After a message has been held for the set message retention time it is deleted automatically The maximum length for recorded messages can be set from 1 to 12 minutes The most appropriate setting will depend on the storage capacity of the system When a mes sage exceeds the maximum message length duri...

Page 161: ...ne please wait a moment For call transfer press 01 2 Press star I then enter the system manager s mailbox number You will hear the prompt Please enter the password followed by a pound sign System Manager s 3 Enter the password Then press I password You will hear the prompt To receive a message press I To deliver a message press 2 For a system report press 3 For other features press 41 For help at ...

Page 162: ...l hear the prompt To assign and edit the mailbox press l To delete the mailbox press 2 To reset the mailbox password press 3 6 Then to go to the Mailbox Parameter Menu for creating a l l mailbox press l 1 L You will hear the prompt Mailbox number 7 Recording the owner s name Please enter the mailbox number to be assigned followed by a pound sign Enter the mailbox number Then press I You will hear ...

Page 163: ...he owner 5 name is To chunge the mane press I f no change press 2 To erase the rmne press 3 Then to accept the name press 2 You will hear the prompt Cuwent owner Ys estension is or No onner s extension is specijied To change this setting press I Otherlvise press 2 cl 10 Press I to set the extension 1 You will hear the prompt Please enter the owner s extension nhmber jtillou ed by u pouiicl sign M ...

Page 164: ...the prompt Message wuiting notijicrrtion is enabled disubled To change this setting press I J Otherwise press 2 cl 13 To change the setting press I 1 Message waiting notification You will hear the prompt To enable nzessugewaiting notification press I To disable press 2 J r l orq 14 15 Select PI 01PI Review the message waiting notification status Then you will hear the prompt Messcrge waiting notij...

Page 165: ... external mes sagedelivery status is disabled To change this setting press I Otherwise press 2 cl 17 1 Press l You will hear the prompt To enable external message delivery press l To disable press 21 cl 18 Select l to enable external message delivery 1 Note Select 2 to disable external message delivery Then you will be guided to the prompt at step 21 Then you will hear the prompt Current call dura...

Page 166: ...rnal message delivery call duration time External message delivery redialing Then you will hear the prompt E xternal message delivery redialirzg is enabled disabled To enable external message delivery r edialing press I To disable press 2 q orq 21 Select I or 2 You will hear the prompt E xtemal message delivery is enabled disabled Guest account is enabled disabled Manager s Guide System Manager M ...

Page 167: ...eviewing the guest account setting you will hear the prompt Intervie rnai1bo u is enabled Current interview n box number is or Interview mailbox is disabled then To clzange this setting press I Otlzemlise press 2 42 l Setting Up Mailboxes cl 24 1 Press I to change the setting You will hear the prompt To enable interview mailbox press I To disable press 21 M 4 20 System Manager Manager 3 Guide ...

Page 168: ...se press 21 cl 26 Press l 1 You will hear the prompt Please enter the interview rmilbox mrmber followeci by CI pound sign Interview mailbox 27 Enter the number to be assigned VPS will play the previous prompt again Current interview mnilbox is To chmge the mdbox number press I Otherwise press 2 J ABC 28 cl To accept the number you have entered press 2 2 Then you will go to the next step Munagev s ...

Page 169: ...g press l Otherwise press 2 cl 1 29 Press I to change the setting You will hear the prompt To enable personal bulletin messages press I To disable press 21 Select l or 2 Should you select l the VPS will play the following prompts Current personal bulletin number is or No personal bulletin number is assigned then To change personal bulletin number press I Otherwise press 2 M 4 22 System Manager Man...

Page 170: ... VPS then plays the prompts again Current personal bulletin number is j To change per sonal bulletm numbel press 1J Then to accept it press 2 You will hear the prompt Entering the class of service number Personal bulletin number is The VPS goes to the next step You will hear the prompt You will hear the prompt Current class of service number is To change this setting press I Otherwise press 2 Mana...

Page 171: ...he prompt again Entering the owner s name Cmmt cluss of service number is 36 To accept the class of service number press 2 You will hear the prompt The first 4 letters qf the owner s last nc n e is or No letters have been spec fl ed setting press I Other wise press 2 cl 37 To enter the letters press l 1 You will hear the prompt Please enter the fir st 4 letters qf the owner s last mune I M 4 24 Sy...

Page 172: ...time You will hear the prompt Current rnessctgeretention time is To chmge this setting press I J Other wise press 2 J cl 40 Press l to set message retention time 1 You will hear the prompt Please enter the messcrgeretention time up to 30 rlrr s followed by a pourd sign q pjpJ4l Enter the number of days and press I ABC 42 cl Review the setting and press 2 to accept it 2 Setting the message length Y...

Page 173: ...ew the setting and press 2 to accept it 2 Setting the number of messages You will hear the prompt Current number of messages available in the mailbox is To change this setting press I Otherwise press 2 J 46 Press l to set the number of message You will hear the prompt Please enter the number of messuges available in the mail box from 5 to 99 followed by a pound sign Enter the number of messages an...

Page 174: ...oice Mail Service You will hear the prompt ufternoon Good evening YOUhave reached the voice processing system Please enter the mailbox number of the person for vhom you wish to leave a messuge jbllowed by a pound sign To enter by nume pleuse press u pound sign now If you are using a rotary telephone pleuse wait u moment For cull transfer press O 2 Enter the system manager s mailbox number after pr...

Page 175: ... press 4 You will hear the prompt To check mailbox distribution press I To set up a mailbox press 2 To set the system group distribution list press 3 To set system parameters press 4 To set the clock press S To customize your mailbox press 6 J To go to the Mailbox Set Up Menu press 2 You will hear the prompt To assign and edit the mailbox press l To reset the mailbox password press 3 cl 1 6 To go ...

Page 176: ...ould you wish to change the current owner s extension press l and follow the instructions in 4 2 3 Step 10 Enter ing the owner s extension You will hear the prompt IMessage waiting notification is To enable message waiting notification press I J To disable press 2 Note Select PI or PI See4 2 3 step 13 15 for a detailed description You will hear the prompt To enable external message delivery press ...

Page 177: ... disable press 2 J q orq 12 Select 111 or PI Note Should you wish to change the current interview mailbox number press 111and follow the instructions in section 4 2 3 Step 22 i 23 You will hear the prompt Personal bulletin message is I To enable personal bulletin messages press I To disable press 2 q orq l3 Select l or 2 Note Should you wish to change the personal bulletin number press l and follo...

Page 178: ...the instructions in 4 2 3 Step 8 Recording the owner s name You will hear the prompt The first 4 letter s of the owner s last name is To chunge this setting press I J Otherwise press 2 pJ 15 To accept this press 2 LLI Note Should you wish to change the first four letters press 1 and follow the instructions in 4 2 3 Step 31 Entering the owner s name You will hear the prompt The owner s extension is...

Page 179: ... retention time up to 30 duys fol lowed by a pound sign Days 18 Enter the number of days and press the pound sign key I pJ 19 Setting Maximum Length of Message You will hear the prompt Current message retention time is To accept the Message Retention Time press 2 The VPS completes setting the Message Retention Time and asks you to set the Maximum Length of Message You will hear the prompt nzessuge...

Page 180: ... chmge this length press I Otherwise press 2 ABC 22 cl To accept the message length press 2 2 Mailbox Capacity The VPS completes setting the Maximum Length of Mes sage and asks you to set the Mailbox Capacity You will hear the prompt Current number of messages nvailuble in the muilbos is cl 23 To set the number of messages press l 1 You will hear the prompt Pleme enter the mctnber qf messr gesuvai...

Page 181: ...t number qfmessages available in the mailbox is To clmnge this quantity press I Other wise press 2 ABC 25 cl Press 2 to accept the number of messages 2 Note The VPS completes setting the Mailbox Capacity and fin ishes editing the mailbox Remember you can exit the current menu by pressing at any time M 4 34 System Manager Manager s Guide ...

Page 182: ...stribution list can also be set on the personal level where the subscriber can have up to eight personal group lists assigned one of the group numbers one to eight Each group itself can have up to 40 destination mail box numbers You can exit the current menu by pressing I at any time To set up the System Group Distribution List 1 Dial an extension number which is connected to the Voice Voice Mail ...

Page 183: ... prompt GHI cl 4 4 To receive a message press I To deliver a message press 21 For a system report press 3 J For other features press 4 For help at any time press 01 Press 4 and you will go to the Parameter Setting Menu You will hear the prompt To check mailbox press l To set up mailbox press 21 To set the system group distribution list press 3 To set system parameters press 4 J To set the clock pr...

Page 184: ...o the mailbox number You will hear the prompt INo members in this group or Group wnzber is Mcrilbos This isfor __ Note You will hear the prompt ITo add members to the list press I I See Step 71 To delete nzembersfi 0117 the list press 2J See Step S If you press 0 you will hear the prompt To add nzernbers to the list press IJ To delete members from the list press 2 To review the list press 3J Manag...

Page 185: ...ve no members leji to enter You will then be guided to the Parameter Setting Menu If there is any space to add more members you will hear the prompt Please enter the mailbox number followed by CIpound sign Mailbox number 8 Enter the mailbox number to add mI slpJsJ You will hear the prompt ABC q 9 To accept the new member s mailbox number press 2 2 You will hear the prompt To continue adcling membe...

Page 186: ...ss I Otherwise press 121 q orq 8 Press I to delete all the members or press 2 to delete only certain members from the list Should you select 2 you will hear the prompt Mailbox this isfor cl 9 1 Reviewing the list 7 7 DEF cl3 To delete this member press I Othewise press 2 Press l to delete this member or 2 to keep it The VPS will keep asking you whether to delete the mail box until it has checked a...

Page 187: ...e can be set to between 1 and 12 minutes It is set for 3 minutes at the fac tory System Mailbox Capacity This is the number of messageswhich can stay in one mail box at one time It is set from 5 to 50 depending upon the needs of the subscriber and the storage capacity of the sys tem When the number of messages in the mailbox has reached the limit specified by the parameters a caller can no longer ...

Page 188: ...s no answer the system redials the number one hour later If the line is busy the system redials the number up to three times at 5 minute intervals If the line remains busy during that time the system redials the number one hour later The above operation is repeated up to a maximum of three times for a maximum total of 15 retries IfRetry is disabled If there is no answer the operation is complete I...

Page 189: ...hich is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person jbr whon you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transjkr press O 2 Press...

Page 190: ...et the system group distribution list press 3 To set system parrmeters press 4 To set the clock press 5 To customize our mdbo press 6 GHI cl 5 Press 4 for the System Parameter Setting Menu 4 System Parameter Setting Menu First you will hear the prompt System message retention time is days To chmge this setting press I Otherwise press 21 Press l to change the default setting Then you will hear the ...

Page 191: ...S will ask if you wish to change the system maximum message length You will hear the prompt System mesmge length is minutes I To clmnge thrh setting press I cl 9 Press l to change the default setting 1 Then you will hear the prompt Please enter the messcrge length fi 0171 1 to 12 minutes followed bll cl pound sign Length of Message 10 Enter the number of minutes and press I Then you will hear the ...

Page 192: ... messuges To change this setting press I Otherwise press 2 cl 12 Press l to change the default setting 1 Then you will hear the prompt Please enter the mailbox message cupucity from 5 to 50 followed by u pow sign Mailbox Message 13 Capacity Enter the number of messages and press I Then you will hear the prompt again System mailbox messuge cupucity is messages To change this setting press I Otherwi...

Page 193: ...15 Press l to change the default setting 1 You will hear the prompt Length of Personal 16 Greeting Enter the number of minutes and press I Then you will hear the prompt again System personul greeting length is srcomls To change tlm settrng pi ess l ABC I7 cl Press 2 to accept it 2 Then the VPS will ask if you wish to change the external message delivery parameters You will hear the prompt M 4 46 S...

Page 194: ...ess I To accept press 2 cl 18 1 Total Length 19 Enter the number of minutes cl1 Then you will hear the prompt Press I to change the default setting You will hear the prompt Please enter the call dirration time of estemcrl niesscrge deliveryJkon7 I to 9 minutes To encrble extemcrl messuge delivery redialing press I J To disable press 2 Select l or 2 You will hear the prompt Exter ml message deliver...

Page 195: ...l length of external message delivery iS minutes External message delivery redialing is enabled Ezcternal message delivery redialing is disabled To change this setting press I To accept it press 2 ABC 2 cl Press 2 to accept it 2 Then the VPS will return to the Parameter Setting Menu M 4 48 System Manager Manager s Guide ...

Page 196: ...escheduling of External Message Delivery or Automatic Message Dele tion are scheduled according to this setting The system automatically adjusts the time as appropriate when daylight savings time begins and when it ends 1 Dial an extension number which is connected to the Voice Voice Mail Service Mail Service Extension Number You will hear the prompt Good rxorning Gootl cfternoon Good evening You ...

Page 197: ...4 Press 4 to go to the Mailbox Parameters Menu 4 You will hear the prompt To check muilhos press I To set up mailbox press 2 To set the system group distribution list press 3 To set system pmmeters press 4 To set the clock press 51 To customize your nmilbox press 6 JKL 0 5 Press 5 for the Clock Setting Menu 5 Setting the Date and Time First you will hear the prompt The current time is To chmge the...

Page 198: ... 0 for help with this setting Then you will hear the prompt Enter the current time and press I You will hear the prompt Please enter l for AM or 2 fol PM ABC cl 8 Enter l or 2 or 2 You will hear the prompt again cl 1 The current time is To change the time press I OtherlCw press 2 Manager s Guide System Manager M 4 5 1 ...

Page 199: ...lowed by CIpound sign You can press 0 for help here Then you will hear the prompt For exanlple to enter Jmwry press one md pound Please enter the month followed by CIpound sign Month 11 Enter the month and press I IdLml You will hear the prompt Please enter the day jtillolved bl CIpound sigrz Day l2 q p 1I Enter the day and press Then you will hear the prompt Please enter the last two digits qf th...

Page 200: ...you will hear the prompt The currer2t date is Nov 14 1994 To chcrnge the date press I Otlzerwise press 2 ABC l4 cl Press 2 to accept the date 2 Next you will proceed to the System Manager s Command Menu Note Remember you can press at anytime to exit this menu Manager s Guide System Manager M 4 53 ...

Page 201: ...essages which were automatically deleted by the system because the storage duration had expired This report provides traffic information for the VPS ports This information helps you determine if the current config uration of incoming lines to the VPS is meeting the needs of your company It provides the total incoming and out going calls as well as the total connect time Mailbox Usage Report This r...

Page 202: ...y want to continue the accu mulation of the counts To go to System Report Menu 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mai1bo u number of the person for whom you wish to leave a message followed by a po...

Page 203: ... Press 3 for the System Report Menu First you will hear the prompt For II system serviw report press l For I disk uscrge report press 2 For cl port usrrge report press 31 For I mdho x merge report press 4 For N tmdbos parmleter report press S For II cull account report press 6 System Service Report cl 1 Press l 1 Then you will hear the prompt Tile s stetn service report is listed on the ter minal ...

Page 204: ...ated data Note You can press JF here to return to the System Report Menu if you have not chosen any option Port Usage Report DEF cl 1 Press 3 3 You will hear the prompt cl 2 Press l to list up the report 1 Then you will hear the prompt ABC cl 2 Press 2 to clear the accumulated data 2 Note You can press here to go back to the System Report Menu if you have not chosen any option Manager s Guide Syst...

Page 205: ...r the mailbox number You can use the pound key as a wild card character If you use the pound key as a wild card character you can enter only one number to include multiple mailboxes For example 3 indicates 3 digit mailbox numbers that begin with 3 You will hear the prompt If you specify the mailbox range press l Otherwise press 2 If you only want information for the specified mailbox press 2 Then ...

Page 206: ... will hear the prompt I The mai1bo u usuge report is listed OJT the temiraai I A list of information will be printed ABC cl 2 Press 2 to clear the accumulated data 2 You will hear the prompt Please enter the mailbox number You can use the pound key as a wild card character y Mailbox number 3 Enter the desired mailbox number Note If you use the pound key as a wild card character you can enter only ...

Page 207: ...o clear the information of a range of mail boxes press I You will hear the prompt the mailbox number I Enter the mailbox number of the upper limit of the range If you use the pound key as a wild card character you can enter only one number to include multiple mailboxes For example 3 indicates mailbox numbers that begin with 3 Then you will hear the prompt Mailbox usage counts cleared You can press...

Page 208: ...unt Report You will hear the prompt The mailbox parameter report is listed on the terminal MN0 cl 1 Press 6 6 You will hear the prompt IThe call account report is listed on the terminal I Note Remember you can press to exit this menu at any time Manager s Guide System Manager M 4 61 ...

Page 209: ...il Service s Extension Number Dial an extension which is connected to the Voice Mail Service You will hear the prompt Good morning Good ujterxoon Good evening You huve remlzed the voice processing system Please enter the nmilbo Y number of the person for whom J OU u sh to lenve CImessnge followed 61 a powzd sign To enter by name please press u pound sign now If you are using n rotary telephone ple...

Page 210: ...s O ABC 0 4 Press 2 2 You will hear the prompt To deliver a broadcast message press I Otherwise press 2 0 5 Press l to record a broadcasting message 1 You will hear the prompt Please leave me a message at the tone To end recording press I To pause and restart recording press 2 State the message You will hear the prompt To review press I To accept press 2 To record a new one press 3 To add press 4 ...

Page 211: ...g message recording 1 cl 7 Press l if you want to take any action on this message 1 You will hear the prompt To review press l To accept press 2 J To record CInew one press 3 To add press 4 To erase and exit press I Follow the instruction and accept the recording in the end Then you will end the broadcasting message recording M 4 64 System Manager Manager s Guide ...

Page 212: ...h is set to RS 232C standard The VPS modem is always in answer mode Note Refer to the Operating Instructions for the data terminal and modem you use on how to use the modem Confirm the connection between the modem and the VP and the modem and data terminal Connect the telephone line to Port 1 Voice Mail Service 1 Extension Number Dial the extension assigned to Port 1 of the VPS You will hear the p...

Page 213: ...report press 3 For other features press 41 For help at my time press O OK cl 4 Press 0 for Help Menu 0 You will hear the prompt To receive u message press l To deliver n message press 2 For a system report press 3 For other features press 4 For remote administration press 7 For call transfer press PRS cl 5 Press 7 for the Remote Administration Menu 7 You will hear the prompt Please connect your MO...

Page 214: ...al After the connection has been established press the RETURN key The System Administration menu will appear on the screen of the data terminal See 3 3 Setting the System Parameters in Chapter 3 Return to the initial System Administrator screen prompt Manager s Guide System Manager M 4 67 ...

Page 215: ...on Number You will hear the prompt Good morning Good r temoon Good evening You hme reached the voice processing system Pleuse enter the nmilbox namber of the person for whom you wish to leave CImessage jdlowed by a pound sign To enter by mme please press CIpound sign now If you are using I rotary telephone pleuse wait a monlent For cull txrnsjtir press O 2 Press the star I then enter the System Ma...

Page 216: ...check mnilbos distribution press I To set up mnilbos press 2 To set the system group distribution list press 3 To set systen7 pmcmeters press 41 To set the clock press SJ To customize your tmilbo e press 6 5 Press 6 to customize the System Manager s mailbox You will hear the prompt The current pmword is or To chmgr this setting press I Othein se press 2 ABC cl 6 Press 2 to set the new password 2 Y...

Page 217: ...sign I pjpqmpq 7 Enter the new password up to 8 digits Then you will hear the prompt again The prrss ord you just nztered is To change this setting prrss I Other l ise press 21 ABC cl 8 Press 2 to accept it 2 Then you will end system manager s mailbox customization M 4 70 System Manage Manager s Guide ...

Page 218: ...ecording Company Greetings M 5 l 1 5 3 2 Selecting Company Greetings M 5 15 5 3 3 Changing Company Greetings Mode M 5 17 5 4 Setting Department Dialing M 5 21 5 4 1 Recording the Department Dialing Menu Message M 5 22 5 4 2 Programming Department Dialing M 5 26 5 4 3 Resetting Department Dialing M 5 30 5 4 4 Department Dialing Report M 5 33 5 5 Modifying Voice Prompts M 5 36 5 6 Setting up Operato...

Page 219: ...ded party depending upon the con tents of the message The VPS can have up to 16 company greetings for both business and non business hour greetings Depending on the companies working hours you will record these greet ings and select which one is to be delivered to each port of the VPS As Message Manager you can also modify prerecorded prompts from the Automated Attendant and Voice Mail Service You...

Page 220: ...x number Message Manager s password 3 Enter the password Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You lime reached the voice processing sJ sten7 Please enter the m ilhox number qf the person for 1d10m vou wish to leave a message folhveci 0 3II powid sigu To enter by ncune pleose press CIpound sign IION I...

Page 221: ...them to the appropriate mailbox This can be done at any time with your telephone You can listen to the messages in the general delivery mailbox after which you can trans fer the message to a subscriber s mailbox or delete the mes sage What you will do M 5 4 Message Manager Manager s Guide Listening to Messages See 5 2 1 Delivering the Message See 5 2 2 ...

Page 222: ...ood evening Yourhcrvereached the voice processing system Plerrse enter the mnilbos number of the person for lvhom you wish to leave CImessage followed by a pound sign To enter by nume please press a pound sign now f you are usirlg n rotary telephone pleuse wuit CImoment For call tr cm er press 01 Press the star I then enter the Message Manager s mail box number You will hear the prompt Please ente...

Page 223: ...eneral delivery mailbox press I To change the company greetings mode press 2 For other features press 3 For help at any time press O 4 Press I to transfer the messagesfrom the general delivery n mailbox I 1 You will hear the prompt IYou have message s 5 Listen to the message s M 5 6 Message Manager Manager s Guide 1292 G ...

Page 224: ...ou can play the next message by pressing 2 You can erase the message by pressing 3 You will hear the prompt Please enter the mailbox number to which these messages should be transferred To enter by name please press a pound sign and I Enter the destination mailbox number You will hear the prompt This is for If this mailbox number is correct press I Otherwise press 2 To repeat this information pres...

Page 225: ...ment press I Otherwise press 2 ABC lo cl Press 2 to transfer 2 Note You can add your comment by pressing I You will hear the prompt To add your conment before this n essclge press I To rrdd your conment after this messuge press 2 q orq l1 Se1eCt111or 2 You will hear the prompt Please strrte your conmerzt at the tone To end recording press f I To pause and restart recording press 2 12 Record your c...

Page 226: ...w one press 3 pJ 14 Press 2 to accept it To rerecord your comment press 3 and follow the instructions from step 12 To review your comment press l You will end recording comments by pressing 2 Then you will also end transferring messagesfrom the gen eral delivery mailbox Manager s Guide Message Manager M 5 9 ...

Page 227: ...o a call You are authorized to operate the company greetings Each VPS port is specified to provide one of the company messages recorded by the message manager What you will do Recording Company Greetings See 5 3 1 Selecting Company Greetings See 5 3 2 Changing Company Greetings Mode See 5 3 3 M 5 10 Message Manager Manager s Guide ...

Page 228: ...mpt Good morning Good evening You have reached the voice processing system I I Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait n moment For call transfer press O 2 Press the star I then enter the Message Manager s mail Message Manager s box numb...

Page 229: ...ar the prompt To change the company greetings press I For department dialing programming press 2 To modifv voice prompts press 3 To record a company name press 4 To customize your mailbox press S To set the clock press 6 To set up message waiting notification press 7 cl 5 1 Press l to record company greetings You will hear the prompt 1 Please enter the company greeting number I through 16 followed...

Page 230: ...2 J l l 8 1 cl 9 1 cl 10 1 Press l to update the greeting You will hear the prompt To record press I J To ercrse pi ess 21 Press l to record the greetings You will hear the prompt Plecrsf stutf the compmq greethg LIPthe tone Speak the new greeting at the tone and press l You will hear the prompt To chmge this rnessuge press I J I To crccept press 21 cl AE l1 Press 2 to accept the greeting Manager ...

Page 231: ...is greeting press I Otherwise press 2 ABC l3 cl Press 2 to accept 2 You will hear the prompt This greeting will be played at port in daytime nigkt To change this greeting press l 14 Press l to change the setting and go to the Company cl Greeting Assignment menu 1 Note You can accept and end this setting by pressing 2 M 5 14 Message Manager Manager s Guide ...

Page 232: ...siness hours To enter the company greeting selection mode Get to the Company Greeting Assignment menu Follow the steps l 14 in 5 3 1 Recording Company Greetings You will hear the prompt To play this messcrgein duytime press I Otherlt ise press a cl 1 ABC cl2 2 Press I to ment menu play it in daytime and go to the Port Assign step 3 2 Press 2 to You will hear the prompt play it at night time at nig...

Page 233: ...e press 21 ABC cl 4 2 Note Press 2 to accept it If you select daytime in step 2 you will hear the prompt To play this mrssclge crt night time press I Otl7ern ise press 2 Press 2 not to assign the message at night time and end the company greeting assignment If you want to assign it as nightmode press l here and follow the instruction from step 3 Port Assignment Menu I I M 5 16 Message Manager Mana...

Page 234: ...he Voice Mail Service You will hear the prompt Good morning Good evening You have reached the voice processing system Please enter the mailbox number of the person for whot you wish to leave CImessage follonzed by a pound sign To enter by nume pleuse press the pound sign now If you are using a rotary telephone please wait a moment For call mnsfer press O 2 Press the star I then enter the Message M...

Page 235: ...r Changing the Company Greetings Mode menu You will hear the prompt Current company greeting mode is mode day night automatic To change this setting press I Otherwise press 2 cl 5 Press I to set change the mode 1 Note You can accept the mode by pressing 2 You will hear the prompt I To set the company greeting mode to day mode I 1press I To set the mode to night mode press 2 To set the mode to auto...

Page 236: ...you will hear the prompt Current duymode star t time for Monday Ttresdoy Sunday is To change the daymode start time press I Othewise press 2 8 Press l to set change the time You will hear the prompt new time followed by Npound sign I Note You can accept the current setting by pressing 2 Time 9 Enter the time and press a pound sign You will hear the prompt Please enter I for AM or 2 fi r PM r l or ...

Page 237: ...e prompt Cur rent nightmode start time for Monday Tuesday Sunday s To change the nightmode start time press I Otherwise press 2 J 11 If you want to change the nightmode start time press l l l and repeat Steps 8 10 1 M 5 20 Message Manager Manager s Guide ...

Page 238: ...9 department dialing numbers The VPS allows you to record the department dialing menu message which provides the voiced names of departments to which the caller will be transferred by department dialing What you will do Recording the Department Dialing Menu Message See 5 4 1 Programming Department Dialing See 5 4 2 Resetting Department Dialing See 5 4 3 Department Dialing Report See 5 4 4 Manager ...

Page 239: ...voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O 2 Press the star I then enter the Message Manager s mail box number You will hear the prompt Please enter the password followed by a pound...

Page 240: ...ge the company greetings press I For department dialing programming press 2 To modifv voice prompts press 3 To record a company name press 4 To customize your mailbox press S To set the clock press 6 To set up message waiting notgication press 7 Press 2 for Department Dialing Programming You will hear the prompt To set up department dialing press I For department dialing report press 2 J To exit p...

Page 241: ...Othem ise press 2 Note In case there is a menu already recorded you will hear the prompt cl 1 ICuiwvt departnlent diding menu is I To clrmge this mew press I Otherlvise press 2 Press I to record a new menu You will hear the prompt To record u new nlenu press I To eruse the menu press 21 To exit press e Note You can erase the recorded menu by pressing 2 here cl 8 Press l to record 1 You will hear t...

Page 242: ...recording You will hear the prompt you accept the recording To review press l To accept press 21 To record cl new one press 3 To add press 4 To erase and exit press JF 11 Press 2 to accept it Then you will hear the prompt and end recording the department dialing menu Your recording has been accepted Press the key you want and follow the instructions until Manager s Guide Message Manager M 5 25 ...

Page 243: ... prompt Good morning Good evening You have reached the voice processing system Pleuse enter the mailbox number of the person for whom you wish to leave u message followed by u pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press OJ 2 Press the star I then enter the Message Manager s mail Message Manager s box num...

Page 244: ...or Other Features 3 You will hear the prompt To change the company greetings press I For department dialing programming press 2 To modifv voice prompts press 3 To record a company name press 4 To customize your mailbox press S To set the clock press 6 To set up message waiting not ication press 7 5 Press 2 for department dialing programming You will hear the prompt To set up department dialing pre...

Page 245: ...sion You will hear the prompt Please enter the department number I through 9 or to exit Department Dialing 9 No Enter the department number cl1 Note If an extension has already been assigned you will hear Current extension number is To change this setting press I Otherwise press 2 Note You can accept the extension by pressing 2 cl 10 Press l to assign change the extension 1 You will hear the promp...

Page 246: ... delete the extension please press a pound sign now I Enter the extension and press a pound sign You can delete the extension by pressing a pound sign only 12 Review the current extension Current extension number is To change this number press I J Otherwise press 2 ABC l3 cl Press 2 to accept 2 _ 1 Manager s Guide Message Manager M 5 29 ...

Page 247: ...ou have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For cull transfer press O 2 Press the star I then enter the Message Manager s mail Message Manager s box number mailbox number You will hear the...

Page 248: ...ll hear the prompt To change the company greetings press I For department dialing programming press 2 To modifv voice prompts press 3 To record a company name press 4 To customize your mailbox press S To set the clock press 6 To set up message waiting not ication press 7 Press 2 for the Department Dialing programming You will hear the prompt To set up department dialing press I For department dial...

Page 249: ...the prompt To assign an extension press I To delete press 2 8 Press 2 to delete You will hear the prompt Department No 9 DEF cl 3 Please enter the department number 11 through 9 OY I to exit Enter the department number ICurrent extension number is I To delete the extension press l Otherwise press 2 _ cl 10 Press l to delete 1 M 5 32 Message Manager Manager s Guide ...

Page 250: ...ear the prompt Good morning Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O 2 Press the star I then enter the Message Manager s mail Message Manager s b...

Page 251: ...e prompt To change the company greetings press I For department dialing programming press 2 To modifv voice prompts press 3 To record a company name press 4 To customize your mailbox press S To set the clock press 6 To set up message waiting noti cation press 7 ABC cl 5 Press 2 for the Department Dialing Programming menu 2 You will hear the prompt To set up department dialing press l For departmen...

Page 252: ...ssing the pound 1key 1 Department No 7 JKL cl5 Enter the department number you want You will hear the prompt Department number is assigned to extension number or Department number is not assigned to any extension I Note You can receive a report for all extensions by pressing a pound key Managev s Guide Message Manager M 5 35 ...

Page 253: ...pt Good morning Good evening You have reached the voice processing system 2 Message Manager s mailbox number Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O Press the star I then enter the Message Manager s mai...

Page 254: ...eetings press l For department dialing programming press 2 To modify voice prompts press 3 To record a company name press 4 To customize your mailbox press 5 To set the clock press 6 To set up message waiting not ication press 7 Press 3 to modify voice prompts You will hear the prompt rPlease enter the prompt number followed by a pound sign 6 Enter the modifiable prompt number followed by the Prom...

Page 255: ...mpt and go to the recording prompt menu in step 9 cl 8 Press l to change the prompt 1 You will hear the prompt To record a new prompt press I rl 9 Press l to record a new prompt 1 Note You can delete the current prompt and restore the system prompt by pressing 2 You will hear the prompt Please state the prompt at the tone To end recording press 11 To pause and restart recording press 2 10 State a ...

Page 256: ... To record a new prompt press I To accept the prompt press 2 To review press 3 To erase and exit press 13 Press 2 to accept it Then you will hear the prompt and end modifying voice prompts IYour recording has been accepted I Note You can select l 3 or e here Manager s Guide Message Manager M 5 39 ...

Page 257: ...wait a moment To call the operator press O 27 Please enter the mailbox number of the person for whom you wish to leave a message To enter by name please press a pound sign and l To call the operator press O 28 Incorrect entry 29 Please enter the first three or four letters of the per son s last name 30 For the letter Q press 7 For the letter Z press 9 If this is the person to whom you wish to leav...

Page 258: ...essage press l twice To play the next message press 2 To reply press 4 To rewind press 5 To fast forward press 6 To end this call press I To repeat this message press I To replay the previous message press l twice To replay press 4 For help press O Please leave me a message at the tone To end recording hang up or press l for more fea tures To pause and restart recording press 2 Please leave me a m...

Page 259: ...en to the bulletin board message press I followed by a pound sign If this is the person to whom you wish to call press l Otherwise press 2 To try again press I There are no more names To try again press I Extension Please wait a moment Please state your name at the tone To leave a message press I If your message is urgent press 2 To listen to a message from this party press 3 To call the operator ...

Page 260: ...call press 2 89 To repeat this message press l To reply press 2 90 To end this call press I For help press O To repeat this message press I To reply press 2 To rewind press 5 91 92 93 94 95 96 97 98 99 100 101 102 103 To fast forward press 6 To end this call press I This message is from Please call Company name is Extension number is To repeat press l To end this call press I 1 11deliver this mess...

Page 261: ...m Service 5 Menu Message of Custom Service 6 Menu Message of Custom Service 7 Menu Message of Custom Service 8 Menu Message of Custom Service 9 Menu Message of Custom Service 10 Menu Message of Custom Service 11 Menu Message of Custom Service 12 Menu Message of Custom Service 13 Menu Message of Custom Service 14 Menu Message of Custom Service 15 Menu Message of Custom Service 16 Exit Message of Cu...

Page 262: ...56 0 Setting up Operator Call Coverage Not available M 5 44 1292 G Message Manager Manager sGuide ...

Page 263: ...56 0 Setting up Operator Call Coverage Not available Manager s Guide Message Manager M 5 45 1292 G ...

Page 264: ...56 0 Setting up Operator Call Coverage Not available M 5 46 1292 G Message Manager Manager s Guide ...

Page 265: ...hear the prompt Good morning Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now Ifyou are using a rotary telephone please wait a moment For call transfer press O 2 Press the star I then enter the Message Manager s mail Message Manager s b...

Page 266: ...s 3 for Other Features DEF 3 You will hear the prompt To change the company greetings press I For department dialing programming press 2 To modifv voice prompts press 3 To record a company name press 4 To customize your mailbox press S To set the clock press 6 To set up message waiting notification press 7 GHI cl 5 4 Press 4 to record a company name You will hear the prompt I Current company name ...

Page 267: ... 7 Press 1 to record a name You can erase the name by pressing 2 You will hear the prompt Please state the company name at the tone To pause and restart recording press 2 8 State the name 9 Press l to end recording To review press I To accept press 2 To record a new one press 3 To add press 4 To erase and exit press ic Manager s Guide Message Manager M 5 49 ...

Page 268: ... ABC cl 2 Note Your recording has been accepted You can take any actions above here Press I to review 3 to record a new one 4 to add or to erase and exit In order to store the recording please accept it in the end _ M 5 50 Message Manager Manager s Guide ...

Page 269: ...rator is transferred to the extension specified by you You can then specify the extension which the caller will connect to when he enters 0 the operator key To customize the message manager s mailbox 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt Good morning Good evening You have reached the voice processing s...

Page 270: ...gn Message Manager s 3 password Enter the password Now you are in the Message Manager s main command menu You will hear the prompt You have messages To transfer messagesfrom the general delivery mailbox press I r To change the company greetings mode press 2 For other features press 3 For help at any time press O 4 cl Press 3 for Other Features DEF 3 You will hear the prompt M 5 52 1292 G Message M...

Page 271: ...tion press 7 Press 5 to customize your mailbox You will hear the prompt IThe current password is I or IPassword is not assigned I To change this setting press I Otherwise press 2 cl 6 Press l to set the password 1 Note You can accept the current setting by pressing 2 and go to the step 7 You will hear the prompt Please enter the password followed by a pound sign Password 7 Enter the password and p...

Page 272: ...q 10 Press l to set the Operator s extension 1 Note You can accept the current setting by pressing 2 and then go to step 14 You will hear the prompt Please enter the Operator s extension followed by apound sign Extension 11 Enter the extension and press a pound sign Note You can delete the extension by pressing I 12 Review the extension You will hear the prompt M 5 54 Message Manager Manager s Gui...

Page 273: ... 58 l Customizing the Message Manager s Mailbox To change this setting press I Otherwise press 2 Press 2 to accept Manager s Guide Message Manager M 5 55 1292 G ...

Page 274: ...very or Automatic Message Dele tion are scheduled according to this setting Note The system automatically adjusts the time as appropriate when daylight savings time begins and when it ends To go to the Clock Setting Menu 1 Dial an extension number which is connected to the Voice Voice Mail Service Mail Service Extension Number You will hear the prompt afternoon Good evening You have reached the vo...

Page 275: ...eetings mode press 2 For other features press 3 For help at any time press O 4 Press 3 for Other Features You will hear the prompt MN0 cl 6 To change the company greetings press I For department dialing programming press 2 To mod y voice prompts press 3 To record a company name press 4 To customize your mailbox press IS To set the clock press 6 To set up message waiting notiJi cation press 7 5 Pre...

Page 276: ...a pound sign You can press 0 for help with this setting Then you will hear the prompt IFor example to enter 5 o clock press five and pound or 5 15 press five one five and pound Please enter the new time followed by a pound sign Time 7 Enter the current time and press I You will hear the prompt Please enter I for AM or 2 far PM EnterPI 01PI You will hear the prompt again M 5 58 Message Manager Mana...

Page 277: ...setting 1 You will hear the prompt IPlease enter the month followed by a pound sign I Note OPEIP cl0 You can press 0 for help here Then you will hear the prompt For example to enter January press one and pound Please enter the month followed by a pound sign Month 11 Enter the month and press I ILKIB You will hear the prompt Please enter the day followed by a pound sign Day l2 Enter the day and pre...

Page 278: ... Enter the last two digits of the year and press I ABC l4 cl 2 Note Then you will hear the prompt The current date is NOV 14 1994 To change the date press I Otherwise press 2 Press 2 to accept the date Next you will proceed to the Message Manager s Com mand Menu Remember you can press JF at anytime to exit this menu I M 5 60 Message Manager Manager s Guide ...

Page 279: ...to call the pageruntil the unplayedmes sages are received TheVPSwill turn on the Message Wait ing Lamp of your extensionas soon as a new messageis stored in your mailbox You can choosethe method of messagenotification from the following Messagewaiting lamp Notification by direct call Notification at presettime s Messagewaiting notification E ia fication direct pager Note Either Notification at pre...

Page 280: ...osing notification by message waiting lamp can also take advantage of the direct notifi cation call feature Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I T...

Page 281: ... mailbox press I To change the company greetings mode press 2 For other features press 3 For help at any time press O Press 3 for Other Features You will hear the prompt To change the company greetings press I For department dialing programming press 2 J To modify voice prompts press 3 To record a company name press 4 To customize your mailbox press 5 To set the clock press 6 To set up message wai...

Page 282: ...e Waiting 1 Lamp You will hear the prompt You can be notgied with a message waiting lamp To set timed message notgication press l To set immediate message notgication press 2 To assign a telephone number press 3 7 To set Timed Message Notification follow the steps 7 to 14 on pages M 5 67 through M 5 69 7 To set Immediate Message Notification follow the steps 7 to 9 on pages M 5 69 and M 5 70 M 5 6...

Page 283: ...r not In order to receive this service the Message Manager must set the timed message notification status on Timed Message Notification and Immediate Message Notification cannot both be specified at once However if Timed Message Notification is the current setting and the caller specifies a recorded message as an Urgent Message the VPS will nevertheless immediately inform the Message Manager that ...

Page 284: ... now If you are using a rotary telephone please wait a moment For call transfer press O Press star I then enter the Message Manager s mailbox number You will hear the prompt Please enter the password followed by a pound sign Enter the password Then press Now you are in the Message Manager s main command menu You will hear the prompt rYou have messages I To transfer messagesfrom the general deliver...

Page 285: ...6 To set up message waiting notgication press 7 Press 7 to set Message Waiting Notification You will hear the prompt To notify with a message waiting lamp press I Otherwise press 2 ABC cl 6 Press 2 for the sub menu 2 You will hear the prompt To set timed message notfication press I To set immediate message notification press 2 To assign a telephone number press 3 cl 7 Press l to set timed message ...

Page 286: ...setting press I Otherwise press 2 cl 8 Press l to set timed message notification 1 You will hear the prompt To enable timed message notgication press I To disable press 2 cl 9 Press l to enable timed message notification 1 You will hear the prompt Timed message notgication is enabled 10 Review notification parameters You will hear the prompt To change this setting press I Otherwise press 2 M 5 68 ...

Page 287: ... to accept the time 5 10 3 Immediate Message Notification The Message Manager choosing Immediate Message Noti fication can have the VPS call them immediately whenever a message is left in his mailbox As with that service oper ation can be turned on and off as required Note The telephone number to be called should be set before hand See 5 10 4 To set the immediate message notification 1 6 Same as t...

Page 288: ...arded immediately to a pager To change this setting press I J Otherwise press 2 cl 8 Press l to set the immediate message notification 1 You will hear the prompt To enable immediate message nottyication press I To disable press 2 cl 9 Press l to enable the immediate message notification 1 You will hear the prompt Immediate message notification is enabled M 5 70 1292 G Message Manager Manager s Gui...

Page 289: ...ation The digits to be dis played on the LCD of the beeper can also be specified in this number To set the telephone number to be called 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt Message Manager s mailbox number Good morning Good afternoon Good evening You have reached the voice processing system Please en...

Page 290: ...eral delivery mailbox press I To change the company greetings mode press 2 For other features press 3 For help at any time press O DEF cl 4 3 Press 3 for Other Features You will hear the prompt To change the company greetings press I For department dialing programming press 2 For modifv voice prompts press 3 To record a company name press 4 To customize your mailbox press S To set the clock press ...

Page 291: ...ssage notification press I To assign a telephone number press 3 DEF cl 7 3 Press 3 to assign the telephone number You will hear the prompt ICurrent telephone number is I or I Telephone number is not assigned I To change this setting press I Otherwise press 2 cl 8 Press l to set the telephone number 1 You will hear the prompt You can enter any digits via keypad Please enter the telephone number and...

Page 292: ...e destina tion for notification calls If the destination is a telephone the VPS will call play a message stating that there are messages waiting prompt the Message Manager to enter his or her password and once the password has been entered correctly play the messages in the mailbox If the destination is a pocket beeper the VPS will call and termi nate processing However if the Message Manager has ...

Page 293: ... Manager choosing notification at a specified time can set the time or times at which notification is to be made If two notification times are specified the VPS will notify the Message Manager twice a day provided there are messageswaiting To set the notification time 1 14 Same as Timed Message Notification 15 To set another time repeat steps 11 14 Manager s Guide Message Manager M 5 75 1292 G ...

Page 294: ...ulletin Board Message M 6 5 6 3 Managing Bulletin Board Messages M 6 21 6 3 1 Recording Messages M 6 21 6 3 2 Assigning Extension Numbers to the Bulletin Board M 6 24 6 3 3 Assigning Mailboxes to the Bulletin Board M 6 27 6 3 4 Reviewing Messages M 6 30 6 3 5 Erasing Messages M 6 33 6 3 6 Ending Bulletin Board Management M 6 36 6 4 Reviewing the Current Bulletin Board Service M 6 37 6 5 Customizin...

Page 295: ...First he will receive the initial bulletin message at level 0 which provides the menu for bulletin messages of level 1 If he presses 3 at that time he will receive a bul letin message from level 1 which is assigned the number 3 If the level 1 bulletin message provides the menu for level 2 bulletin messages he can press any keys assigned to the messages The user can also return to the previous leve...

Page 296: ...t during bulletin board management a caller will receive old bulletin messages When you ask the VPS to update the bulletin board it will wait until all Bul letin Board servicing is terminated before replacing old messages with the newly recorded ones What you will do Create Bulletin Board Messages Manage Bulletin Board Messages l Recording Bulletin Messages l Assigning Extension Number to Bulletin...

Page 297: ...he person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O 2 Press the star key Then enter the Bulletin Manager s Bulletin Manager s mailbox number 97 997 9997 99997 whichever is speci mailbox number tied pvFllaY 1 7 1 You will hear the prompt Please enter ...

Page 298: ...ages will give you the different types of options available in a particular Bulletin Board Service advertisement For example we seein this prompt that we have a choice of Product Information or the Telephone Guide Thus these are the two main choices available to the user of this particular bulletin board message This is the starting point of the tree structured diagram at Level 0 with each success...

Page 299: ...ou will hear the prompt IPlease enter the password followed by a pound sign I Bulletin Manager s 3 password Enter the password In the Bulletin Manager s main command you will hear the prompt For bulletin board management press I J To review the current bulletin board service press 2 To customize your mailbox press 3 cl 4 Press l to create a bulletin board message Level 0 1 You will hear the prompt...

Page 300: ...ns Number to Bulletin Board Note If you assign an extension you cannot go to the next level You will hear the prompt ABC cl 8 2 8 cl 1 Press l to assign a mailbox See 6 3 3 Assigning Mail boxes to Bulletin Board Note If you assign a mailbox you cannot go to the next level 9 Review the message To assign a mailbox press I Otherwise press 2 Press 2 to proceed to the next step IThis is the new bulleti...

Page 301: ...set of choices Let us assume that you want to know more about the Panasonic PBX unit you wish to access you must press l Voice Mail Service s 1 Dial an extension number which is connected to the Voice Extension Number Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you...

Page 302: ...ar the prompt For bulletin board management press I To review the current bulletin board service press 2 To customize your mailbox press 3 Press l to create bulletin board messages Level 1 You will hear the prompt This is the top menu The message is To edit the bulletin message press To select a bulletin messagefor level 1 enter a number 1 through 9 5 Select a bulletin message number for level 1 a...

Page 303: ...he prompt ABC cl 8 2 8 cl 1 Note ABC cl 9 2 9 cl 1 Note If you assign a mailbox you cannot go to the next level 10 To assign an extension press l Otheivt ise press 2 Press 2 to proceed to the next step Press l to assign an extension See 6 3 2 Assigning Exten sion Numbers to Bulletin Board If you assign an extension you cannot go to the next level To assign a mailbox press I Otherwise press 2 Press...

Page 304: ... of its number Level 2 Message 11 Example Here is information about PBX About KX T30810 press I About KX T61610 press 2 To get back to the previous message press The tree structured format of the Bulletin Board Service is now becoming evident Each choice leads to another set of choices Refer to the diagram for an overall view See 6 3 7 Voice Mail Service s 1 Dial an extension number which is conne...

Page 305: ...r You will hear the prompt Please enter the password followed by a pound sign Bulletin Manager s 3 password Enter the password In the Bulletin Manager s main command you will hear the prompt For bulletin board management press I To review the current bulletin board service press 2 To customize your mailbox press 3 cl 4 Press I to create bulletin board messages Level 2 1 You will hear the prompt Th...

Page 306: ...an go directly to step 10 To record a message press I Otherwise press 2 cl 6 Press l to record a message 1 7 Record a message See 6 3 1 Recording Messages Then you will hear the prompt To assign an extension press I Otherwise press 2 Press 2 to proceed to the next step Press l to assign an extension See 6 3 2 Assigning Exten sion Numbers to Bulletin Board If you assign an extension you cannot go t...

Page 307: ...ssing I You can select a bulletin message for level 4 by entering the last 2 digits of its number Level 3 Message 112 Example KX T61610 has 6 CO lines 16 extensions RS232C SMDR port and programmable system features To call the sales department for the details press l To get back to the previous message press J Unless you wish to return to the previous message and choose the other option press I at...

Page 308: ...it a moment For call transfer press O 2 Press the star key Then enter the Bulletin Manager s Bulletin Manager s mailbox number mailbox number You will hear the prompt Please enter the password followed by a pound sign Bulletin Manager s password 3 Enter the password In the Bulletin Manager s main command you will hear the prompt For bulletin board management press I To customize your mailbox press...

Page 309: ...e is no bulletin message recorded or destination assigned If the message for this level already exists you can go directly to step 10 To record a message press l J Otherwise press 2 Press l to record a message Record a message See 6 3 1 Recording Messages Then you will hear the prompt To assign an extension press I Otherwise press 2 Press 2 to proceed to the next step Press l to assign an extensio...

Page 310: ...boxes to Bulletin Board If you assign a mailbox you cannot go to the next level Review the message IThis is the new bulletin message I To edit the bulletin message press I Select the feature you want You can return to level 2 by pressing k Message 1121 Example At this point you will be connected with the PBX sales dept from which you will be able to receive additional information concerning the pr...

Page 311: ... by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transjer press O 2 Press the star I key Then enter the Bulletin Manager s Bulletin Manager s mailbox number mailbox number You will hear the prompt Please enter the password followed by a pound sign Bulletin Manager s 3 password Enter the password In the Bulletin Manage...

Page 312: ...4 asin the operation at previouslevels The bulletin message number is There is no bulletin message recorded or destination assigned Note If the messagefor this level already exists you can go directly to step 10 To record a message press I Otherwise press 2 cl 1 6 Press l to record a message 7 Record a message See6 3 1 Recording Messages Then you will hear the prompt To assign an extension press I...

Page 313: ... next step ILI 9 Press l to assign a mailbox See 6 3 3 Assigning Mail cl boxes to Bulletin Board 1 If you assign an extension you cannot go to the next level Note If you assign a mailbox you cannot go to the next level 10 Review the message This is the new bulletin message 1 the bulletin message press I 11 Select the feature you want Note You can return to level 3 by pressing I M 6 20 Bulletin Man...

Page 314: ...ing messagesat previous levels For example if bulletin message 31 has not been recorded the messagesbetween 310 and 319 cannot be recorded nor accessed Recording Bulletin Messages Voice Mail Service s 1 Dial an extension number which is connected to the Voice Extension Number Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system...

Page 315: ...press To select a bulletin message for level I enter a number I through 9 Note If there is no message assigned you can go to step 8 cl 5 Get to the Bulletin Message Editing menu by entering at this prompt of any level For bulletin board management press l To review the current bulletin board service press 2 To customize your mailbox press 3 You will hear the prompt To record a new message press I ...

Page 316: ...erwise press 2 Press I to record a message You will hear the prompt Please state the bulletin message at the tone To end recording press I To pause and restart recording press 12J State a message Then you will hear the prompt To review press I J To accept press 2 To record a new one press 3 To add press 4 To erase and exit press J Press 2 to accept it You will hear the prompt IYour recording has b...

Page 317: ... message then are connected to the associated extension Consequently there can be no further levels of messages below a message with an extension number assigned to it To give an example of how it works if extension number 514 is assigned to bulle tin board message number 21 a caller accessing the Bulle tin Board service and punching in the number 21 would first hear bulletin board messages TOP ME...

Page 318: ...etin Manager s mailbox number mailbox number You will hear the prompt Please enter the password followed by a pound sign Bulletin Manager s 3 password Enter the password In the Bulletin Manager s main command you will hear the prompt For bulletin board management press I To customize your mailbox press 3 cl 4 Press l to record bulletin board messages 1 You will hear the prompt To edit the bulletin...

Page 319: ...nsion press 4 To assign a mailbox press 5 Press 4 to assign an extension Review the current extension number Current extension for the bulletin board message is Press l to change the setting You will hear the prompt Please enter the extension followed by a pound sign I To delete the extension please press a pound sign now I Extension 9 Enter the extension number and press a pound sign I 1 7 1ppq 1...

Page 320: ...ages to the associated mailbox Consequently there can be no further levels of messages below a message with a mailbox assigned to it To give an example of how it works if mailbox 514 is assigned to bulletin board message number 21 a caller accessing the Bulletin Board service and punching in the number 21 would first hear bulletin board messages TOP MENU 21 and then be requested to leave messagesi...

Page 321: ...please Gait a moment For call transfer press O Press the star JF key Then enter the Bulletin Manager s mailbox number You will hear the prompt Please enter the password followed by a pound sign Enter the password In the Bulletin Manager s main command you will hear the prompt For bulletin board management press I To customize your mailbox press 3 Press l to record bulletin board messages You will ...

Page 322: ... press I To erase the message press 2 To review the message press 3 To assign an extension press 4 To assign a mailbox press 5 Press 5 to assign a mailbox Review the current mailbox Mailbox This isfor To change this setting press I Otherwise press 2 Note If the extension number is already assigned to this bulletin message you cannot assign a mailbox to it You will hear Sorry you can t assign a mai...

Page 323: ...e press 2 ABC l1 cl Press 2 to accept it 2 Note If there are sub messages you cannot assign a mailbox You have to erase sub messages at first See 6 3 5 Erasing Message Reviewing Messages The VPS will present whichever bulletin message you have accessed If you wish to listen to a message repeatedly or review a message accessthe message and enter the review ing command 3 Voice Mail Service s 1 Dial ...

Page 324: ...und sign now If you are using a rotary telephone please wait a moment For call transfer press O 2 Press the star key Then enter the Bulletin Manager s mailbox number You will hear the prompt Please enter the password followed by a pound sign Bulletin Manager s 3 password Enter the password In the Bulletin Manager s main command you will hear the prompt To customize yous mailbox press 3 cl 4 Press ...

Page 325: ...a new message press l To erase the message press 2 To review the message press 3 To assign an extension press 4 To assign a mailbox press S El 6 Press 3 to review the message i z l Bulletin message number is The message is I The extension no is I Mailbox This is for Note If there is no bulletin message There is no bulletin message recorded will be played If there is no extension assigned the step ...

Page 326: ...sage To erase all the sub messages with this message Voice Mail Service s 1 Dial an extension number which is connected to the Voice Extension Number Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name p...

Page 327: ...n board messages 1 l l You will hear the prompt This is the top menu The message is To edit the bulletin messagefor level 1 enter a number 1 through 9 5 Get to the Bulletin Message Editing menu by entering at this prompt in any level You will hear the prompt To record a new message press I To erase the message press 2 To review the message press 3 To assign an extension press 4 To assign a mailbox...

Page 328: ...here are no sub messages below this message you will hear the prompt 1 The messages are erased I I 8 If there are sub messages you will hear the prompt There are sub messages below this message To erase all the sub messages with this message Press l if you want to erase IThe messages are erased I Note You can exit the menu by pressing 2 or Manager s Guide Bulletin Manager M 6 35 ...

Page 329: ...level 1 enter a number I through 9 3 Press JF to end bulletin manager service You will hear the prompt To exit and start bulletin board changes press l To return to bulletin board management press JF 4 Press l to update the setting You will hear the prompt Start bulletin board changes Then you will end the bulletin board management You can cancel bulletin board changes by pressing 2 You can return...

Page 330: ...e mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O 2 Press the star I key Then enter the Bulletin Manager s mailbox number You will hear the prompt IPlease enter the password followed by a pound sign I Bulletin Manager s 3 passw...

Page 331: ...ervice 4 Press 2 to review the current bulletin board service ABC cl2 You will hear the message This is the top menu The message is 5 Select a bulletin message in the same way as a bulletin board user would M 6 38 Bulletin Manager Manager s Guide ...

Page 332: ... prompt Bulletin Manager s mailbox number Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press OJ 2 Press the star key Then enter t...

Page 333: ...ou will hear the prompt The current password is or 1 Password is unassigned I To change the password press I Otherwise press 2 Press l to assign the password You will hear the prompt Please enter the new password followed by a pound sign Password 7 Enter the password and press the sign 1 7mmI I You will hear the prompt The current password is Note You only need to press to delete the password M 6 ...

Page 334: ...65 l Customizing the Bulletin Manager s Mailbox To change this setting press I Otherwise press 2 8 Press 2 to accept the password I Manager s Guide Bulletin Manager M 6 41 ...

Page 335: ...Chapter 7 Troubleshooting Guide Contents 7 1 Troubleshooting Guide M 7 2 ...

Page 336: ...t l Unable to make outside l Improper setting of the l Reset the outside call dial mode calls outside call dial mode tone pulse properly l Improper setting of the l Reset the outside line access sequence outside call dial procedure of the connected PBX l Unable to call an extension l Improper setting of the l Adjust to the number of digits in the number of digits in the mail box number extention n...

Page 337: ... 1 Chapter 8 Specifications Contents 8 1 Specifications M S 2 5 ...

Page 338: ...ulse modes are avail able Standard 2 lines Max 8 lines Standard 45 MB Unformatted Max 90 MB Max 512 Max 99 Max 12 minutes Standard 4 5 hours Max 10 hours 10 C 5tiF 4tiC 104F AC 120 V 60 Hz 75 W 1 2 A Other Interface Specifications 80msec t 80msec 4 On time and interdigit time for DTMF dialing by the VPS DTMF 1 A j II 112msec t Minimum levels for loop current 10 mA Minimum line voltage 5v Minimum r...

Page 339: ...Chapter 9 Glossary This chapter explains the terms used in this manual Contents 9 1 Glossary M 9 2 ...

Page 340: ...cribers Messages such as product information recorded by the message manager can be heard by calling the Bulletin Board The person responsible for recording erasing and updating the company s bulletin messages A service which immediately connects the caller to the Incomplete Call service without ringing the subscriber s extension The maximum time allowed for an external message that is to be deliv...

Page 341: ...anager Determines whether a particular company greeting will be played in the day time or night time at a particular port Central Processing Unit card Main device which controls and coordinates the VPS To alter data from one coded format to another e g digi tal to analog A parameter e g mailbox capacity which was defined for the system at the factory and which can be changed by authorized persons ...

Page 342: ... the guest mail boxes which he or she has been given Guest password Password given to a subscriber s guest to protect accessto the guest mailbox of the subscriber Hardware The physical units making up a computer system Help A VPS voice prompt which allows the user to receive the complete list of available options in the current menu at any time Immediate reply Incomplete call service Initializatio...

Page 343: ...the settings for his or her mail box E g change some aspect of a guest account A list of choices from which the user can select by using the telephone number keys or keyboard of a data terminal If the line is busy or there is no answer when the VPS makes an external delivery call the subscriber can instruct the VPS to make up to a maximum of 16 retries The person who takes care of the general deli...

Page 344: ...r communication purposes over the telephone network A voice prompt which can be re recorded by the Message Manager replacing the system prompts A caller to the VPS who does not own a mailbox and does not have a guest mailbox See Message waiting notification The subscriber is con tacted by the VPS via a message waiting lamp an outside call or a pager The person to whom the VPS refers some calls for...

Page 345: ...ne and the VPS The key on the telephone keypad A message which is specified to be read by only one VPS user and which can be password protected This message type cannot be forwarded A prerecorded list of options or a guidance message played to the user from which he or she can select using the tele phone keypad By using an optional modem card or a modem the admin istration of the VPS with a data t...

Page 346: ...s and data e g messages bulletin boards etc on the hard disk A person who has an account mailbox with the VPS and to which messagescan be sent and received to and from his or her mailbox All the facilities available to a VPS system subscriber e g message receiving conlirming message receipt and mail box management Consists of the functions system setup mailbox setup and system diagnosis using a co...

Page 347: ...button dialing using dual tone multi frequency signalling DTMF See Rotary telephone Urgent message Voice data Voice mail Voice prompt The VPS tries to deliver a message immediately after recording it Encoded speech stored digitally on the system s hard disk drive A general term used for messages recorded digitally over the phone by one person for communication with another person or persons A reco...

Page 348: ...Panasonic Detailed Edition for Subscribers Non subscribers Guide to the Voice Processing System Model No KX TVP150 EASA PHONE I KX A240 Please read this manual before any operation ...

Page 349: ...on Time U l 30 1 3 Recording a Message in a Guest Mailbox u 1 31 1 3 1 Setting up Guest Mailboxes U l 3 1 1 3 2 Deleting a Guest Mailbox u 1 35 1 3 3 Listing Guest Mailboxes U l 36 1 3 4 Recording Guest Messages U l 36 1 3 5 Receiving Messages U l 40 1 4 Recording a Message in an Interview Mailbox U l 42 1 4 1 Recording Questions u 1 43 1 4 2 Erasing Questions U l 46 1 4 3 Setting Answer Length U ...

Page 350: ...y U 3 23 3 5 Group Delivery U 3 36 3 6 Checking Delivery Status U 3 46 Guide for Non Subscribers Chapter 1 Voice Mail Service 1 1 What is a Voice Mail Service N l 2 1 2 Calling the VPS N l 3 1 2 1 Calling the Voice Mail Service N l 3 1 3 Recording a Message N l 5 1 3 1 Recording in a Subscriber s Mailbox N l 6 1 3 2 Recording in the General Delivery Mailbox N l 7 1 3 3 Accepting a Message N l 9 1 ...

Page 351: ...ialing N 2 6 2 2 3 Listening to the Bulletin Board Message N 2 7 2 3 Incomplete Call Service N 2 8 2 3 1 Call Holding N 2 9 2 3 2 Message Recording N 2 10 2 3 3 Call Transfer to an Alternate Extension N 2 14 2 3 4 Listening to the Personal Bulletin Board N 2 l 5 2 3 5 Calling Another Extension N 2 17 Chapter 3 Bulletin Board Service 3 1 Listening to the Bulletin Board Messages N 3 2 Chapter 4 Inte...

Page 352: ...the operation of the VPS for non subscribers who have no mailbox When a non subscriber calls the VPS or the VPS calls a non subscriber to deliver a message from a subscriber or from a non subscriber various functions of the VPS oper ate for that communication by telephone This guide describes this operation of the VPS according to each function as follows Chapter 1 Voice Mail Service N l l N 1 20 ...

Page 353: ...Message Recording Alternate Extension Transfer and Listening to the Personal Bulletin Board You can receive bulletin board messages arranged in a tree structure such as advertisements and useful information for a new product You can select necessary information by pressing the appropriate telephone key If you are authorized to have an interview mailbox you can record a string of questions When a c...

Page 354: ...isconnected You can also cancel pending external delivery attempts or reschedule canceled external delivery attempts If you are authorized to use the message waiting notifica tion feature you can choose between three modes direct call notification via pocket pager and notification by mes sagewaiting lamp Note Refer to the following tables for more information on the services for subscribers and no...

Page 355: ...alling beeper message waiting notification light 2 Set the immediate message forwarding 3 Set the telephone number for notification 4 Set the notification time 5 Message waiting notification mode On Off 6 Immediate forwarding On Off 1 Record an external delivery message 2 Set the telephone number for delivery 3 Set the delivery time and date 4 Set the delivery password 5 Record the receiver s name...

Page 356: ...Record erase the subscriber s name 4 Select message retrieval order Last In First Out First In First Out 5 Call screening On Off 6 Call blocking On Off Guest from telephone 7 Set the extension number for immediate transfer 8 Immediate transfer of the message 9 Record erase a personal bulletin message 10 Personal bulletin message On Off I 1 Receive the message 2 Repeat the message Subscriber s 3 Sk...

Page 357: ...back short message Van sub 5 Pause for receiving scriber from 6 Speed dial Department Dial elepbone 1 Transfer a call to the operator Call Transfer 2 Transfer a call to extensions 3 Transfer a call to automated attendant service 1 Listen to the phone directory 2 Speed dial Department Dial Automated 3 Record a message Attendant 4 Receive personal bulletin messages 5 Speed dial Department Dial throu...

Page 358: ...Subscriber s Guide ...

Page 359: ...r sending messages Contents 1 1 Setting up the Mailbox u 1 2 1 2 Setting Message Waiting Notification U 1 17 1 3 Recording a Message in a Guest Mailbox u 1 31 1 4 Recording a Message in an Interview Mailbox U l 42 1 5 Setting the Automated Attendant Parameters u 1 54 1 6 Setting the Personal Group Distribution List u 1 74 ...

Page 360: ...u can record a personal greeting message with your voice to be played for callers who access your mailbox After the caller has called the Voice Mail Service and entered the mailbox number for recording the personal greeting message of the mailbox will be announced This is true both for callers who access the mailbox directly and for callers who are transferred to the mailbox by the Auto mated Atte...

Page 361: ...umber number You will hear the prompt Pleuse enter the pussword followed by u pound sign I Your password 3 Enter the password Ir l1 1I I 4 The VPS will announce the number of messages You will hear the prompt To receive u message press I To deliver a messuge press 2 For other features press 3 For help at any time press O DEF cl 5 Press 3 for Other Features 3 You will hear the prompt To check mailb...

Page 362: ...box management press 7 I I 7 Press 3 for the mailbox management l z l You will hear the prompt To customize your mailbox press I To change the mailbox parameters press 2 To set the group distribution lists press 3 For guest account management press 4 cl 8 Press l to customize your mailbox 1 You will hear the prompt Current personal greeting is Personal greeting is not recorded To change the person...

Page 363: ... setting a password for his or her mailbox to prevent other users from accessing fea tures other than message recording Once this has been done anyone accessing the mailbox will be prompted by the VPS to supply the password Users unable to input the correct password are blocked from using mailbox services The user can change his or her password at any time If he or she should forget the password t...

Page 364: ... 1 3 Recording of the Owner s Name The password you just entered is this setting press l Otherwise press 2 J ABC I2 cl Press 2 to accept the password 2 You can make a voice recording of your own name and rerecord the name later if necessary The recorded name is played by the VPS in place of the mailbox number when messages are set or transferred allowing callers to confirm the owner of the mailbox...

Page 365: ...ner s name You will hear the prompt 12 Please my your name at the tone Record your name You will hear the prompt The owner s nume is To change the name press I J 1 E f res s 3 ABC l3 q Press 2 to accept the name 2 1 1 4 Message Retrieval Order Subscribers can choose the order in which messages recorded in their mailboxes are to be retrieved Messages can be played back either from most to least rec...

Page 366: ...fternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press 01 Your mailbox 2 Press star JF then enter your mailbox number number You will hear the prompt ...

Page 367: ... 0 You will hear the prompt DEF cl 7 3 To check mailbox distribution press I For automated uttendunt status press 21 For mailbox munugement press 3 To set up nzessuge waiting nottjicntion press 4 For e vternrtl message delivery press I 5J To record guest messages press 6 J For intervieli mailbox munugement press 7 Press 3 for Mailbox Management You will hear the prompt To customize your mailbox pr...

Page 368: ... Select Cl1 or PI You will hear the prompt Your messages are retrieved beginning with the most recent message the oldest message ABC l1 cl Press 2 to accept the order 2 Call Duration for External Message Delivery The subscriber can specify a maximum duration for exter nal message delivery in order to restrict the cost incurred in outgoing calls The call duration can be set to any value up to a max...

Page 369: ...ch is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign f l To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press 01 Your...

Page 370: ...tatus press 2 For mailbox management press 3 6 Press 0 for Help Menu You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 To set up message waiting notification press 4 For external message delivery press S J To record guest messages press 6 For interview mailbox management press 7 7 Press 3 for mailbox management You ...

Page 371: ... duration time of external message deliv ery is minutes To change this setting press I J Otherwise press 2 cl 10 Press l to set the call duration time 1 You will hear the prompt Please enter the call duration time from I to 91 min utes Call duration time 11 JKL cl 5 Enter the call duration time You will hear the prompt The current call duration time of external message deliv To change this setting...

Page 372: ...with another four retries This process is repeated four times if necessary for a total of 16 retries The external delivery retry parameter can be set by the subscriber when specifying mailbox parameters Same as the setting Call Duration for External Message Delivery Press 2 to skip to the next step You will hear the prompt E xternal message delivery redial is set to YES NO To charlge this setting ...

Page 373: ...formation that can be pro vided in a scanned message the top segment of the mes sage only the top segment of the message with the recording date and the sender s name To set the message information 1 10 Same as the Automatic Retry on Busy or No Answer ABC l1 q Press 2 to skip to the next step 2 You will hear the prompt The first part of your message will be played with time and date stamp and send...

Page 374: ... I To play only the first part of your message press 2 13 Select I or 2 You will hear the prompt The first part of your message will be played with time and date stamp and sender s name during message scan ning Only the first part of your message will be played during message scanning To change this setting press I Otherwise press 2 ABC cl 2 14 Press 2 to accept the setting U 1 16 Subscriber s Gui...

Page 375: ...hen calling to a pager the VPS will continue to call the pager until the unplayed mes sagesare received The VPS will turn on the Message Wait ing Lamp of a specified extension as soon as a new mes sage is stored in your mailbox A subscriber can choose the method of message notifica tion from the following Message waiting lamp Notification by direct call Notification at preset time s Message waitin...

Page 376: ...select the message waiting notification lamp 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Your mailbox number Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I To e...

Page 377: ...or Other Features You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 6 Press 0 for the Help menu You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 To set up message waiting notification press 4 For external message delivery press S To ...

Page 378: ...Waiting 1 Lamp You will hear the prompt IYou can be not ed with a message waiting lamp t To set timed message notification press I To set immediate message notljkation press 2 To assign a telephone number press 3 9 To set Timed Message Notification follow the steps 9 to 16 on pages U l 22 through U l 24 9 To set Immediate Message Notification follow the steps 9 to 11 on pages U l 24 and U l 25 u 1...

Page 379: ...message or not In order to receive this service the subscriber must set the timed message notification status on Timed Message Notification and Immediate Message Notification cannot both be specified at once However if Timed Message Notification is the current setting and the caller specifies a recorded message as an Urgent Message the VPS will nevertheless immediately inform the sub scriber that ...

Page 380: ...transfer press O Your mailbox 2 Press star I then enter your mailbox number number You will hear the prompt Your password 3 Enter the password IPlease enter the pussl ord followed by a pound sign I I 1 pq1 1pJ ziJ 4 The VPS will announce the number of messages You will hear the prompt To receive u messuge press I J To deliver a message press 21 For other jeatures press 3 J For help ut any time pre...

Page 381: ...t messages press 6 For interview mailbox management press 71 figq 7 Press 4 to set Message Waiting Notification You will hear the prompt To notify with a message waiting lamp press I Otherwise press 2 Press 2 for the sub menu You will hear the prompt To set timed message not ication press l J To set immediate message notification press 21 To assign a telephone number press 3 Press l to set timed m...

Page 382: ...e this setting press I Otherwise press 2 cl 10 Press I to set timed message notification 1 You will hear the prompt To enable timed message not cution press I To disable press 2 cl 11 Press l to enable timed message notification 1 You will hear the prompt Timed tnessuge notification is enabled 12 Review notification parameters You will hear the prompt To change this setting press l Otherwise press...

Page 383: ...t the time 1 2 3 Immediate Message Notification Note Subscribers choosing Immediate Message Notification can have the VPS call them immediately whenever a message is left in their mailbox As with that service operation can be turned on and off as required The telephone number to be called should be set before hand See 1 2 4 To set the immediate message notification 1 8 Same as the Timed Message No...

Page 384: ...ly to a pager To change this setting press I Otherwise press 2 cl 10 Press l to set the immediate message notification 1 You will hear the prompt To enable immediate message not ation press I To disable press 21 cl 11 Press I to enable the immediate message notification 1 You will hear the prompt Immediate message notification is enabled Subscriber s Guide u 1 25 ...

Page 385: ...he digits to be displayed on the LCD of the beeper can also be specified in this number To set the telephone number to be called 1 Voice Mail Service s Extension Number Your mailbox 2 number Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good after noon Good evening You have reached the voice processing system Please enter the mailbox nu...

Page 386: ...her Features 3 You will hear the prompt WEI q 6 0 To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 Press 0 for the Help menu You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 31 To set up message waiting notfication press 4 For external message delivery press ...

Page 387: ...EF cl 9 3 cl 10 1 To set timed message notification press I To assign a telephone number press 3 Press 3 to assign the telephone number You will hear the prompt Current telephone number is Telephone number is not assigned To change this setting press I Otherwise press 2 Press l to set the telephone number You will hear the prompt You can enter any digits via keypad Please enter the telephone numbe...

Page 388: ...eper as the destination for noti fication calls If the destination is a telephone the VPS will call play a message stating that there are messageswaiting prompt the subscriber to enter his or her password and once the password has been entered correctly play the messages in the mailbox If the destination is a pocket beeper the VPS will call and terminate processing How ever if the subscriber has n...

Page 389: ...tion Time Subscribers choosing notification at a specified time can set the time or times at which notification is to be made If two notification times are specified the VPS will notify the subscriber twice a day provided there are messages wait ing To set the notification time 1 16 Same as Timed Message Notification 17 To set another time repeat steps 13 16 I Subscriber s Guide ...

Page 390: ...ce s Extension Number 1 Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I To enter by name please press a pound sign now If you are using a rotary telephone pl...

Page 391: ...prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 OK q 6 Press 0 for the Help menu 0 You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 To set up message waiting notfication press 4 For external message delivery press S To record guest messages press 6 ...

Page 392: ... pressing 0 for the Help menu 0 9 Press l to set up a guest mailbox 1 Press 4 for Guest Account Management You will hear the prompt To set up a guest mzilbox press I J To list guest mailboxes press 3 J You will hear the prompt No guest rmilbox is assigned Guest mnilbox is assigned Please enter the guest mailbox number I J through 4 Guest Mailbox 10 Number Enter the guest mailbox number DEF cl 3 Yo...

Page 393: ...e the guest s name cl 12 Press l to end recording 1 You will hear the prompt Please enter the B digit guest pusswod Guest password 13 Enter the password You will hear the prompt Guest number isfor The passwod is To change this setting press I Otherwise press 2 J ABC l4 cl Press 2 to accept 2 u 1 34 Subscriber s Guide ...

Page 394: ...reated with the new number To delete a guest mailbox 1 8 Same as Setting up Guest Mailboxes ABC q 9 Press 2 to delete a guest mailbox 2 You will hear the prompt Guest mailbox is me assigned Please enter the guest mailbox number I though 4 Guest Mailbox 10 Enter the guest mailbox number Number o 1 To delete this guest mailbox press I cl 11 Press I to delete the guest mailbox 1 You will hear the pro...

Page 395: ...9 Press 3 to list guest mailboxes 3 You will hear the prompt Guest number is For The password is messages were recorded One message was recorded There are no messages 1 3 4 Recording Guest Messages If the subscriber has guest mailboxes he can record his message in the guest mailbox for a nonsubscriber who knows the guest password To record a guest message Voice Mail Service s Extension Number 1 Di...

Page 396: ...a pound sign now If you are using a rotary telephone please wait a moment For cull transfer press 01 Press star I then enter your mailbox number You will hear the prompt Please enter the password followed by a pound sign I Your password 3 Enter the password The VPS will announce the number of messages You will hear the prompt DEF cl 5 3 To receive a message press l J To deliver a message press 2 F...

Page 397: ...ess 3 To set up message waiting notification press 4 For external message delivery press 5 To record guest messages press 6 For interview mailbox management press 7 MN0 cl 7 Press 6 to record guest messages 6 You will hear the prompt Guest mailbox ure assigned Please enter the guest mailbox number I through 4 Guest Mailbox 8 Number Enter the guest mailbox number l 4 cl 1 You will hear the prompt I...

Page 398: ...e 1 You will hear the prompt Please leave me a message at the tone To end recording press I To pause and restart recording press 2 10 Speak the message at the tone cl 11 Press l to end the recording 1 You will hear the prompt To change this message press I J To accept press 2J ABC l2 cl Press 2 to accept the message 2 Subscriber s Guide u 1 39 ...

Page 399: ... 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I To enter by name please press a pound sign now Ifyou are using a rot...

Page 400: ... To repeat this message press I To play the next message press 2 To reply press 4 For help press O Press 0 for the Help menu You will hear the prompt To repeat this message press I To replay the previous message press l twice To play the next message press 2 To reply press 4 To relzind press IS To fast forward press 6 To end this call press Select the feature you want Subscn ber s Guide ...

Page 401: ...rough one of three ways by calling the port assigned the Voice Mail Service and entering the interview mailbox number by calling the port assigned the Automated Attendant Service only when the call is not answered and the subscriber has selected the interview service mode by calling the port assigned the Interview Processing Service Recording Questions See 1 4 1 Erasing Questions See 1 4 2 Setting...

Page 402: ...e Mail Service You will hear the prompt Good morning Good ufternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For cull transfer press O Your mailbox 2 Press star I then e...

Page 403: ...agement press 3 WE cl 6 Press 0 for the Help menu 0 You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 To set up message waiting notification press 4 For external message delivery press S To record guest messages press 6 For interview mailbox management press 7 PRS q 7 Press 7 for Interview Mailbox Management 7 You w...

Page 404: ...ss 2 To skip back to the previous question press 3 To go directly to a question please press a pounci sign now cl 10 Press l to record the question 1 You will hear the prompt Please state the question at the tone To pause and restart recording press 2 cl 11 Press l to end recording 1 To review press I To accept press 2 To record a new one press 3 To add press 4 To erase and exit press I Subscriber...

Page 405: ...Mail Service Extension Number You will hear the prompt Good morning Good afternoon Good evening You have reuched the voice processing system Please enter the mailbox number of the person for whom you wish to leave u message followed by u pound sign I l To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For cull transfer press O Your mailbox 2 Pr...

Page 406: ...Other Features 3 You will hear the prompt aPE cl 6 0 To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 Press 0 for the Help menu You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 31 To set up message waiting notgication press 4 For external message delivery pre...

Page 407: ... to erase the question 3 I I Question No 1 or INo question is recorded I 9 Review question No 1 You will hear the prompt To erase this question press I Otherwise press 2 To skip back to the previous question press 31 To go directly to a question please press a pound sign now cl 10 Press I to erase the question 1 You will hear the prompt I The question is erased I Review the next question 12 Repeat...

Page 408: ...ervice Extension Number You will hear the prompt afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O Your mailbox 2 Press star I then enter your...

Page 409: ...ess 3 for Other Features You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 Press 0 for the Help menu You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 To set up message waiting notification press 4 For external message delivery press ...

Page 410: ... is reviewed IAnswer length is seconds I 9 Review question No 1 and its answer length You will hear the prompt To change the length oJ the answer press I J To skip to the next question press 2 To skip back to the previous question press 31 To go directly to u question please press a pound sign I 1 lOW cl 10 Press l to set or change the length 1 You will hear the prompt Please select the answer len...

Page 411: ...ed message length Answer length is seconds 12 Check the length that you have just entered You will hear the prompt To change this setting press I Otherwise press 2 ABC l3 cl Press 2 to accept the length 2 14 Review the next question and its answer length 15 Repeat steps 9 13 Subscriber s guide ...

Page 412: ... terminate his or her interview mailbox Upon receipt of such a request the System Manager or System Administrator accesses the special functions assigned to the subscriber and cancels his or her authoriza tion to use the interview mailbox feature All recorded questions in the mailbox are automatically deleted when authorization is revoked Subscriber s guide u 1 53 ...

Page 413: ... bulletin board authorization and message reception mode Automated Attendant Parameters to set Call Transfer status Call Screening Call Blocking See 1 5 1 Enable Disable Call Transfer to an Alternate Extension See 1 5 2 Setting up an Alternate Extension See 1 5 3 Creating Personal Bulletin Board Messages See 1 5 4 Enabling And Disabling the Personal Bulletin Board See 1 5 5 Message Reception Mode ...

Page 414: ...locking status and the call screening status 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt Good morning Good aftevnoon Good evening You have reached the voice processing system Please enter the mailbox number of the person jbr 1 0 7 you with to leave a message followed by a pound sign To enter by name please p...

Page 415: ...ny time press O Press 3 for Other Features You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 Press 2 for automated attendant status To set call transfer status press I To set alternate extension transfer status press 2 cl 7 Press l to set the call transfer status 1 8 Review current status You will hear the prompt Cu...

Page 416: ...ocking is enabled I If you want to set the call screening status go to Step 9 ABC q 9 Press 2 to disable the call blocking 2 Call blocking is disabled You will hear the prompt Call screening is enabled disabled To enable call screening press 1J To disable press 2 cl 10 Press l to enable the call screening status 1 or ABC q Press 2 to disable the call screening status 2 You will hear the prompt Sub...

Page 417: ...ning to a messagewhich you have left at that number To set alternate extension transfer status Voice Mail Service s Extension Number 1 Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a messagefo...

Page 418: ... the number of messages Then you will hear the prompt To receive a message press I DEF cl 3 5 Press 3 for Other Features You will hear the prompt To check mailbox distribution press I J For automated attendant status press 2 For mailbox management press 3 ABC cl 2 6 Press 2 for automated attendant status You will hear the prompt To set call transfer status press I To set alternate extension transf...

Page 419: ... will hear the prompt IAlternate extension transfer is enabled disabled I Setting up an Alternate Extension You can specify the person who has the alternate exten sion This person should be someone whom you can rely on as he she will be handling your calls when you are not available You can set up the alternate extension with a touch tone telephone After you have set the alternate extension if you...

Page 420: ...ave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O I Your mailbox 2 number Press star 1 then enter your own mailbox number You will hear the prompt Please enter the password followed by a pound sign I Your password 3 Enter the password 1 1f Jpq 4 The VPS will announce the number of...

Page 421: ...ternate extension transfer status press 2 J For other options press O QPEQ cl 7 Press 0 for other options 0 You will hear the prompt To set call transfer press I To set alternate extension transfer status press 2 To set up alternate extension press 3 To record a personal bulletin message press 4 To set personal bulletin board status press S To set message reception mode press 161 8 Press 3 to set ...

Page 422: ...o set the extension 1 You will hear the prompt Please enter the alternate extension followed by CIpound sign Extension Number 10 Enter the extension number I B11 11qpJ You will hear the prompt The alternute extension No you just entered is To change this setting press I Otherwise press 2 ABC l1 cl Press 2 to accept 2 Subscriber s guide U l 63 ...

Page 423: ...ovide callers to their extensions with useful information Up to 16 personal bulletin boards can be assigned to the VPS which are numbered 1 through 16 Personal bulletin boards can be assigned either to one sub scriber or to a group of subscribers To record personal bulletin board messages 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number ...

Page 424: ...umber of messages You will hear the prompt To receive a messuge press I To deliver a message press 2 For other features press 31 For help at any time press O DEF cl 5 Press 3 for Other Features 3 You will hear the prompt ABC Cl 6 2 To check mailbox distribution press I Press 2 for Automated Attendant Status You will hear the prompt To set call transfer status press I To set alternate extension tra...

Page 425: ...To set message reception mode press 6 Press 4 to record personal bulletin messages If the bulletin menu is not recorded you will hear the To record a bulletin menu press l cl 1 cl 1 ABC cl2 If the bulletin menu is recorded go to Step 12 9 Press I to record a bulletin menu Please stute the bulletin message at the tone T To pause und restart recording press 2 10 Press l to review the message To revi...

Page 426: ...press 2 14 Press l to record a new message You will hear the prompt Please state the bulletin message ut the tone To pause and restart recording press 2 15 Speak your message at the tone 16 Press l to end recording Review the current bulletin mes sage You will hear the prompt To record a new message press I To accept message press 21 To seview this message press 3 To erase and exit press JF J 17 P...

Page 427: ...have access to their personal bulletin boards Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I To enter by name please press a pound sign now If you are using...

Page 428: ...nt status press 2 For mailbox management press 3 J ABC cl 6 Press 2 for Automated Attendant Status 2 You will hear the prompt For other options press O WE 0 7 Press 0 for other options 0 You will hear the prompt To set call transjer status press I J To set alternate extension transjer status press 2 To set up alternate extension press 3 To record a personal bulletin message press 4 To set personal...

Page 429: ...disabled Subscribers who own interview mailboxes can select one of two ways for messages from callers to be processed when they are out If the interview mode is selected callers requesting to leave messages are transferred to the inter view service The VPS plays questions to them and their answers are recorded and stored as a message in the sub scriber s mailbox If the subscriber chooses the messa...

Page 430: ...you are using a rotary telephone please wait a rnoixent For call transfer press 01 Your mailbox 2 Press star I then enter your mailbox number number You will hear the prompt Please enter the password followed by a pound sign Your password 3 Enter the password pFp l I I 4 The VPS will announce the number of messages You will hear the prompt To receive a message press I To deliver a message press 2 ...

Page 431: ... To set call transfer status press I To set alternate extension transjhr status press 2 To set up alternate extension press 31 To record a personal bulletin message press 4 To set personal bulletin board status press S To set message reception mode press 6 8 Press 6 to set message reception mode 9 Review the current setting You will hear the prompt Current message reception mode is interview mode ...

Page 432: ... l to set to interview mode n You will hear the prompt ICurrent message reception mode is interview mode ABC lo cl Press 2 to set to message recording mode 2 You will hear the prompt Message reception mode is set to messuge recording mode Subscriber s guide ...

Page 433: ...o add members 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt IGood morning Good qfternoon Good evening You have reached the voice processing system Please enter the nmilbox number of the per sonfor whom you wish to leave CImessage jdlowed by cl pound sign I To enter by name please press a pound sign now If you ...

Page 434: ... check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 WEi cl 6 Press 0 for the Help menu 0 You will hear the prompt To check mailbox distribution press 11 For automated attendant status press 2 For mailbox management press 3 To set upmessage waiting notification press 41 For external message delivery press 5 To record guest messages press 61 For ...

Page 435: ...est uccount manctgement press 4 J Press 3 to set the group distribution list You will hear the prompt Group distribution list number has been already set This prompt is played only if you have set the group dik tribution list Please enter the group number Enter the group number You will hear the prompt Group number is Mailbox This isfor To add members to the list press I J To delete members from t...

Page 436: ...r You will hear the prompt Mailbox This is for To change this ndbox number press I Otherwise press 2 ABC l2 cl Press 2 to accept the number 2 You will hear the prompt To continue adding members press I J To end press 2 0 13 Press I to continue 1 Repeat steps 10 12 ABC 13 cl Press 2 2 You will go to Step 9 To n i members to the list press I To delete members ji om the list pwss 2 Subscriber s guide...

Page 437: ...enter the mailbox number of the person for wl onz you wish to leave a messuge followed by a pound sign I To enter by name please press u pound sign now If you are using u rotary telephone please wait moment For cull trunsfer press O Your mailbox 2 Press star I then enter your mailbox number number You will hear the prompt IPlease enter the password followed by u pound sign I Your password 3 Enter ...

Page 438: ...p menu 0 You will hear the prompt To check muilbos distribution press f I For nutonzuted attendant status press 2 For mailbox munagement press 31 To set up message waiting not xtion press 41 For external message delivery press S To record guest messages press 61 For interview mailbox management press 7 DEF cl 7 Press 3 for Mailbox Management 3 You will hear the prompt To customize your mailbox pre...

Page 439: ...the group distribution list IPlease enter the group number I Group Number 9 Enter the group number q 1 ABC lo cl 2 You will hear the prompt I Group number is Mailbox This isjbr To add members to the list press I To delete members from the list press 21 Press 2 to delete members from the list You will hear the prompt To delete all members from the list press I Otherwise press 2 I U 1 80 Subscriber ...

Page 440: ...elete all members cl1 You will hear the prompt INo nzembers in this list ABC q Press 2 if you want to delete a member 2 You will hear the prompt Mailbox this isjkr cl 12 Press l to delete the mailbox 1 You will hear the prompt The member is deleted jiom the list Subscriber s guide ...

Page 441: ...ut your additional message and replaying messages 2 1 Receiving Messages u 2 2 2 2 Immediate Reply U 2 6 2 3 Message Transfer u 2 10 2 4 Message Transfer with Additional Message U 2 14 2 5 Scanning Messages U 2 15 2 6 Repeating Messages U 2 19 2 7 Changing Playback Speed u 2 22 2 8 Rewinding Fast Forwarding Messages U 2 23 2 9 Erasing Messages U 2 26 2 10 Skipping Messages U 2 29 Contents ...

Page 442: ...sages are made into a single message The VPS will present this prompt This message is from interview mailbox There are nine features Repeating messages Replaying the previous message and playing the next message Erasing messages Replying to your messageimmediately You do not have to specify the mailbox number Rewinding and Fast forwarding Transferring messages Transferring messageswith your additi...

Page 443: ...5 Rewind MN0 cl 6 Fast forward PRS cl 7 Message transfer cl f Changing voice level WXY cl 9 Changing playback speed q pd Help cl Jc Exit I J Scanning messages These features are detailed in the following section The service accesscommands 1 111 I 91 do not work while a message is being received Refer to page M l 7 for further information about the service access commands Subscriber s Guide U 2 3 1...

Page 444: ...o enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O Your mailbox 2 Press the star key Then enter your mailbox number If you have the password you will hear the prompt the password followed by a pound sign I Your password 3 Enter the password 4 Check the announcement of the number of messages You will hear the prompt To re...

Page 445: ...de information about the message sender and the recording date of the message You will hear the prompt QPER cl 9 0 To repeat this message press I To plaql the next message press 2 To erase this message press 3 To reply press 4 To transfer this message press 7 For help press 0 Press 0 for the whole menu for help To repeat this message press I To replay the previous message press l twice To play the...

Page 446: ...tension Number You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Pleuse enter the nwilbox number of the person jbr whom you wish to lenve CImessuge follolved by a pound sign To enter by name please press a pound sign now If you are using N rotary telephone please wait a moment For cull tmnsjkr press O Your mailbox 2 Press the star I key ...

Page 447: ...ss 2 For other features press 3 For call transfer press 4 To change voice level at anytime press 8J To change playback speed at anytime press 9J To end this call press I clI 6 Press l to use the Receiving Message menu 7 Review the number of messages and the message informa tion Review the message You will hear the prompt To repeat this message press I J To play the next message press 2 To erase th...

Page 448: ...sfer this messuge press 71 For message stun press 10 Press 4 to use the Immediate Reply menu ABC cl 2 You will hear the prompt To cull message sender press l To record u messuge press 21 11 Press 2 to record a message I ll deliver this messuge to nxdbox You will hear the prompt Pleuse leave me u messuge at the tone To end recording press I To purse and restart recording press I cl 1 12 Record your...

Page 449: ...essage and present the prompt To review press I To accept press 2 To record CInew one press 3 To add press 4 To erase and exit press j Press 2 to accept the message You will hear the prompt Your recording hns been accepted Subscriber s Guide U 2 9 ...

Page 450: ...ll hear the prompt Good nlorning Good ufternoon Gooci evening You have rertched the voice processing system Please enter the nwdhox number of the person for wlzom you wish to leave a message followed by Npound sign To enter by none please press I pound sign now If you are using 1 rotary telephone please wait fl mofnent For call tmnsjkr press O i Your mailbox 2 Press the star key Then enter your ma...

Page 451: ...21 For other jhatures press 3 For call transjtir press 41 To change voice level at anytime press 81 To change playback speed at anytime press 9 To end this call press I Press l to use the Receiving Message menu L l 7 Review the number of messages and the message informa tion Review the message You will hear the prompt To repeat this message press I To play the next message press 2 To erase this me...

Page 452: ...ress PRS lo cl Press 7 to use the Message Transfer menu 7 You will hear the prompt Please enter the mailbox number to which this message should be transferred To enter by name please press a pound sign and l Mailbox number 11 Enter the mailbox number of the intended recipient LA HY I Pound sign and 4 letters or Press a pound sign and I and enter the initial four letters of the receiver s last name...

Page 453: ...ansjkr press I 12 If the intended recipient s name is among these press l to accept it You will hear the prompt To tr an f press I To add mailbox number press 2 J To review mailing list press 3 To carzcel tnesmge trmsfer press Press l to transfer the message To cdl your comnwnt press I Otllerwise press 21 Press 2 to transfer the message I ll deliver this nzessc ge to rnniibox Subscriber s Guide U ...

Page 454: ...fer cl 14 Press l to record a comment 1 You will hear the prompt Choose l or 2 and press it You will hear the prompt Pleme stcrte your comment crt the tone To end recording press I To pmse umi restm t recoding press 2 J cl 16 Speak your comment and press l to end recording 1 You will hear the prompt To review your comment press I To accept press 2 To record N ne l one press 3 cl Y 17 Press 2 if th...

Page 455: ... I Furthermore you can skip to the previous next message for playing by pressing l or 2 while scanning To start scanning messages 1 Voice Mail Service s Extension Number Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good rfternoon Good evening You he redwi the voice processing q stem Your mailbox 2 Press the star I key Then enter your m...

Page 456: ...ess 2 For other features press 3 J For call trarufer press 4 To change voice level at anytime press 8 To change playback speed at anytime press 91 To end this call press I cl 6 1 Press l to use the Receiving Message menu 7 Review the number of messages and the message informa tion 8 Review the message You will hear the prompt To repeat this message press I To play the next message press 2 To erase...

Page 457: ...ound sign for scanning messages LTJ I These me the brief segments oj your n es w gcs 11 Review the top 4 seconds of the message To replay the injbmrrtion qf the previous ruessage To phy the message press I To play the nest tnesmge press 21 To ploy the entire n essnge press e If you want to replay the current message entirely again 12 Press the star sign I while scanning if you want to replay cl th...

Page 458: ...s you can skip to the next previous message as you wish cl 13 Press l twice to skip to the previous message 1 ABC cl Press 2 to skip to the next message 2 You can have the message repeated if you want Seethe next page U 2 18 Subscriber s Guide ...

Page 459: ... for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O Press the star JF key Then enter your mailbox number If you have the password you will hear the prompt IPlease enter the password followed by a pound sign I Your password 3 Enter the password 4 Check the ann...

Page 460: ...d at anytime press 9 To end this call press I rl 6 Press l to use the Receiving Message menu 1 7 Review the number of messages and the message informa tion Review the message You will hear the prompt To repeat this message press I To play the next message press 2 To erase this message press 3 To reply press 4 To transfer this message press 7 For help press O Press 0 for the whole menu for Help You...

Page 461: ...revious message press I twice To play the next message press 2 To erase this message press 3 To reply press 4 To rewind press S To fast forward press 6 To transfer this message press 7 For message scan press I 10 Press l to repeat the message I Subscriber s Guide u 2 2 1 ...

Page 462: ...ust find a particular message The VPS can help all you have to do is change the playback speed TO change the playback speed WXY cl 9 1 While playing messages press 9 to select the accelerated speed WXY cl 2 If you want to reset it to the normal speed press 9 again 9 u 2 22 Subscriber s Guide ...

Page 463: ...on for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press OJ Your mailbox 2 Press the star key Then enter your mailbox number number If you have the password you will hear the prompt pqpgpgpq Please enter the password followed by a pound sign Your password 3 Enter ...

Page 464: ...to use the Receiving Message menu Review the number of messages and the message informa tion While playing a message press 5 for rewinding messages Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leav...

Page 465: ...ess I To deliver a message press 2 For other features press 3 For help at any time press O Press 0 for Help You will hear the prompt To receive a message press I To deliver a message press a For other features press 3 For call transfer press 4 To change voice level at anytime press 8 To change playback speed at anytime press 9 To end this call press e clI 6 Press to use the Receiving Message menu ...

Page 466: ...followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O Your mailbox 2 Press the star key Then enter your mailbox number number If you have the password you will hear the prompt pc Jpjpgm Please enter the password followed by a pound sign Your password 3 Enter the password 1 1r lpqpiJ 4 Check the ann...

Page 467: ...es and the message informa tion Review the message You will hear the prompt To repeat this message press I To play the next message press 2 To erase this message press 3 To reply press 4 To transfer this message press 7 For help press 0 Press 0 for the whole menu for Help To repeat this message press l To replay the previous message press I twice To play the next message press 2 To erase this mess...

Page 468: ...29 l Erasing Messages 10 Press 3 for erasing messages DEF cl3 You will hear the prompt IAll messages are erased I The message is erased U 2 28 Subscriber s Guide ...

Page 469: ...message followed by a pound siglz To enter by name please press a pound sign now IJ you are using a rotary telephone please wit a rnonzent For call tmzsjkr press O Press the star I key Then enter your mailbox number If you have the password you will hear the prompt Please enter the password followed by a pound sign Your password lTJA l1 1pi J 3 4 Enter the password Check the announcement of the nu...

Page 470: ...ytime press 9 To end this call press I rl 6 Press l to use the Receiving Message menu 1 7 Review the number of messages and the message informa tion 8 Review the message You will hear the prompt To repeat this message press I To play the next message press 2 To erase this message press 3 To reply press 4 To transfer this message press 7 For help press 0 OW cl 9 Press 0 for the whole menu for Help ...

Page 471: ...s message press I twice To play the next message press 2 To erase this message press 3 To reply press 4 To rewind press S To fast forward press 6 To transfer this message press 7 For message scan press Press l twice for replaying the previous message Subscriber s Guide U 2 3 1 ...

Page 472: ...the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now f you are using a rotary telephone please wait a moment For call transfer press OJ If you have the password you will hear the prompt Please enter th...

Page 473: ...2 For other features press 3 For call transfer press 4 To change voice level at anytime press a To change playback speed at anytime press 9 To end this call press I tion Review the message You will hear the prompt To repeat this message press I To play the next message press 2 To erase this message press 3 To reply press 4 To transfer this message press 7 For help press O Press 0 for the whole men...

Page 474: ...J To replay the previous message press I tbice To play the next message press 2 To erase this message press 3 To replay press 4 To rewind press S To fast forward press 61 To transfer this message press 7 For message scan press I 2 to play the next message Subscriber s Guide ...

Page 475: ... how to send messages recording and delivery Contents 3 1 Recording to Deliver a Message U 3 2 3 2 Changing Voice Level u 3 19 3 3 Call Transfer U 3 21 3 4 External Message Delivery U 3 23 3 5 Group Delivery U 3 36 3 6 Checking Delivery Status U 3 46 ...

Page 476: ...Manager s mailbox by specifying the mailbox or extension number If you do not specify the mailbox number your message will be recorded in the General Delivery Mailbox See 1 2 3 General Delivery Mailbox These are the keypad codes for operation During recording During changing the message Note cl l ABC cl2 End recording Pause and restart recording 1 1 I Review the message L_I ABC cl 2 Accept the mes...

Page 477: ...er s mailbox the mailbox number must be specified To record a message using the touchtone keys Voice Mail Service s Extension Number Your mailbox number 1 Dial an extension number whichis connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system mailbox number of the person for whom you wish to leave a message...

Page 478: ...ress 2 for Message Delivery 2 You will hear the prompt cl 7 1 Please enter the mailbox number of the person for whom you wish to leave a message To enter by name please press a pound sign and l J Enter the mailbox number of your intended recipient You will hear the prompt Mailbox This is for If this mailbox number is correct press I _ Otherwise press 2 To repeat mailbox information press 3 1 To ca...

Page 479: ...e To end recording press l To pause and restart recording press 2 9 cl 10 1 Speak your message at the tone Press l to end recording You will hear the prompt To review press I To accept press 2 To record a new one press 3 To add press 4 To erase and exit press ABC l1 cl 2 Press 2 to accept To record a message Using a rotary phone or no input Voice Mail Service s 1 Dial an extension number which is ...

Page 480: ...lease leave me a message at the tone To end recording hang up To cancel your message press I if you have a touch tone phone 3 Speak your message 4 Hang up the phone No matter which step you are in if it is before accepting the message please remember that pressing I means that you want to cancel the recording of the message and exit the service Once you have accepted the message you cannot change ...

Page 481: ... a new one press 3 J To add press 4 To erase and exit press JF 1 cl 1 Press l to review the message 1 3 1 3 Canceling a Message The message recorded by the subscriber can be canceled after accepting the message See 1 5 2 The non subscriber however cannot cancel the recorded message after accepting To cancel the message After recording the message you will hear the prompt To review press I To accep...

Page 482: ...ccept press 2 To record a new one press 3 To add press 41 To erase and exit press JF GHI cl 1 Press 4 4 to add a message You will hear the prompt Please leave me a message at the tone To pause and restart recording press 2 2 State an additional message You will hear the prompt ABC cl 3 Press 2 if it is acceptable 2 3 1 5 Pausing Recording When you are recording a message you might want to stop for...

Page 483: ...her in a hurry specify it as Urgent This can be done only if the subscriber to whom the urgent message is addressed has his Immediate Message Notification Status set to ON Spec ifying an urgent message should be done after you record the message To specify an urgent message Subscriber When an urgent message is recorded the VPS will call the specified telephone number and deliver the message direct...

Page 484: ...sign now If you are using a rotary telephone please wait a moment For call transfer press O Your mailbox number 2 Press I then enter your mailbox number You will hear the prompt Please enter the password followed by a pound sign q r l m H 3 Enter the password The VPS will announce the number of messages You will hear the prompt To receive a message press I To deliver a message press 2 For other fe...

Page 485: ...rect press I J Otherwise press 2J To repeat mailbox information press 3 J To cancel message delivery press J 7 Press l to accept the number if it is correct To add mailbox number press 2J To review mailing list press 3J To cancel message delivery press J 8 Press l to record a message You will hear the prompt Please leave me a message at the tone To end recording press I J To pause and restart reco...

Page 486: ... recording has been accepted To set delivery time or private status press I J Otherwise press 2 J cl 12 Press l to set message type 1 You will hear the prompt If this is an urgent message press 1J Otherwise press 2 J I I cl 13 Press l to set an urgent message 1 Note This prompt will be played when the timed notificatidn of the intended mailbox is enabled U 3 12 1292 C i Subscriber S Guide ...

Page 487: ... will deliver the message as it is spec ified You can set the delivery time and date after you record a message Only the voice in the message specifying date and time will be recorded The message will not be stored in the mailbox until the specified date and time arrives The retention time of the message with specified date and time will be counted from the day it is delivered To set delivery time...

Page 488: ...sfer press O Your Mailbox 2 number Press star I then enter your mailbox number You will hear the prompt Please enter the password followed by a pound sign Password 3 qg Q q i 1 4 Enter the password The VPS will announce the number of messages You will hear the prompt ABC cl 5 2 Press 2 for Message Delivery You will hear the prompt Please enter the mailbox number of the person for whom you wish to ...

Page 489: ... mailbox information press 3 To cancel message delivery press I f l 7 Press l to accept the number if it is correct 1 To review mailing list press 3 To cancel message delivery press I cl 8 Press I to record a message 1 You will hear the prompt Please leave me a message at the tone To end recording press I To pause and restart recording press 2 9 Speak your message at the tone cl 10 Press l to end ...

Page 490: ...e status press I Otherwise press 2 cl 12 Press I to set message type 1 You will hear the prompt ABC cl 2 cl1 If this is an urgent message press l Otherwise press 2 This prompt will be played when the timed notification of the intended mailbox is enabled Press 2 to go to the next step You will hear the prompt If you wish to specify the delivery time press I Otherwise press 2 14 Press l to set the d...

Page 491: ...ll hear the prompt Delivery date I 17 r lmm Please enter the day of the month followed by a pound sign Enter the date and the pound sign I You will hear the prompt IThis message will be delivered on at AA4 PM 1 To change this setting press l Otherwise press 2 ABC l8 cl 2 Press 2 to accept You will hear the prompt Note If you 3 1 8 lf this is a private message press I J Otherwise press 2 J press l ...

Page 492: ...lows you to have your message received only by the intended recipient If you want to record a private message you can specify it after recording A message which is specified as Private cannot be trans ferred to other mailboxes After setting an urgent message or delivery time and date you will hear the prompt If this is a private message press I Otherwise press 2 J cl 2 1 Press l to set a private m...

Page 493: ...enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press O Press the star key Then enter your mailbox number If you have the password you will hear the prompt IPlease enter the password followed by a pound sign I Enter the passw...

Page 494: ...ompt Y cl 6 Press 8 to change the voice level To receive a message press I J To deliver a message press 2 For other features press 3 J For call transfer press 4J To change voice level at anytime press I To change playback speed at anytime press PJ To end this call press J ...

Page 495: ...essing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign now If you are using a rotary telephone please wait a moment For call transfer press OJ Your mailbox 2 number Press the star key Then enter your mailbox number If you have the password you will hear the prompt Your password 3 Enter the...

Page 496: ...e press I J To deliver a message press 2 For other features press 3 For call transfer press 4 To change voice level at anytime press a To change playback speed at anytime press 9 To end this call press J Press 4 for call transfer 7 Enter the extension number U 3 22 1292 G Subscriber s Guide ...

Page 497: ...on about the status of incomplete external message deliv ery s including pending canceled and deleted external messages as well as the scheduled date and the receiver s name To record an external delivery message 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt Good morning Good afternoon Good evening You have re...

Page 498: ...eatures You will hear the prompt To check mailbox distribution press I WE Cl 6 Press 0 for the Help menu 0 You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 To set up message waiting not ication press 4 For external message delivery press S To record guest messages press 6 For interview mailbox management press 71 J...

Page 499: ...ait u n7oment ABC cl 2 9 Enter the telephone number You will hear the prompt 10 IThis telephone nurnher is I To chmge the telephone number press I To accept press 21 To review press 3 To add more digits to the telephone number press 41 To insert rrpause press S To set dial mode press 6 To insert CII4uit for dial tone press 7 Press 2 to accept the number You will hear the prompt Please enter the 4 ...

Page 500: ...press a pound sign now For help press O Enter the time and press a sign You will hear the prompt mor q I t ll g 1 Please enter I for AM or 2 for PM 14 Select l or 2 You will hear the prompt 15 Enter the date and press a pound sign I Please enter the day of the month followed by a pound sign You will hear the prompt The telephone number is I The password is Password is not set I I This external mes...

Page 501: ...xit press JF Press 2 if it is acceptable The VPS allows the subscriber to specify a destination tele phone number up to 32 digits in length including numbers I switching tone pulse and a pause The destination can be either an extension or an outside telephone number 3 4 2 Password Protection for External Delivery The VPS allows each external delivery message to have a password thus when you answer...

Page 502: ...he delivery date for the message Within the retention time from the delivery date it allows rescheduling if the message could not be delivered on the date originally planned If no external delivery date and time are specified the message is sent immediately after recording approximately two min utes afterward 3 4 5 Automatic Retry on Busy or No Answer If the line is busy when the VPS attempts to c...

Page 503: ...pos sible to specify new delivery dates and times for messages which could not be delivered due to busy lines or no answers Since messages which have been delivered suc cessfully are deleted by the system automatically the report provides no information on them To check the external message delivery status 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service...

Page 504: ...l I I 4 The VPS will announce the number of messages You will hear the prompt To receive a message press I To deliver a message press 2 For other features press 3 For help at any time press O 5 Press 3 for Other Features You will hear the prompt To check mailbox distribution press I For automated attendant status press 2 For mailbox management press 3 Y WE cl 6 Press 0 for the Help menu 0 I u 3 30...

Page 505: ... management press 71 Press 5 for External Message Delivery You will hear the prompt To record an external delivery message press I J To check external message delivery status press 2 8 Press 2 to check external message delivery status You will hear the prompt This external message delivery is was scheduled to call ___o1 j___at ___ or II was unable to reach I or The external delivery message for ha...

Page 506: ... you want 3 47 Deleting Pending External Delivery Messages If an as yet undelivered external delivery message becomes unnecessary for whatever reason it can be deleted by the subscriber before delivery To delete pending external delivery messages l 9 Same as cl 10 Press 1 1 Checking External Message Delivery to reschedule You will hear the prompt ryou wish to cancel this external message delivery ...

Page 507: ...ame as Press l Checking External Message Delivery to reschedule You will hear the prompt If yotl wish to cancel this extemal message delivery press I Othem ise press 2 J ABC cl 2 11 Press 2 to change the setting You will hear the prompt To change the telephone number press I J Otherwise press 2J 12 Press l to set the number You will hear the prompt You can enter any digits via key pad Please enter...

Page 508: ...ess 7 Press 2 to accept You will hear the prompt To change the time date press I Otherwise press 2 15 Press l to change the time date You will hear the prompt Please enter the time for external message delivery fol lowed by a pound sign If you wish to call now please press a pound sign now For help press O 16 Enter the time and press a pound sign I You will hear the prompt Please enter l for AM or...

Page 509: ...nd sign r l qp y8 Enter the date and press a sign You will hear the prompt The telephone number is This external message delivery is scheduled to call on ___at right awuy If you wish to reschedule press I Otherwise press 2 ABC 19 cl Press 2 to accept the setting 2 Subscriber s Guide u 3 35 ...

Page 510: ...The VPS can accommodate up to 100 system group distribution lists each of which may contain up to 40 mailbox numbers There may also be up to eight personal group distribution lists containing between them a maximum of 100 mailbox numbers No single personal group distribution list may contain more than 40 entries Delivering a Message to Multiple Destinations See 3 5 1 System Group Distribution List...

Page 511: ...n number which is connected to the Voice Voice Mail Service s Mail Service Extension Number You Will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign I To enter by name please press a pound sign now If you are using a rotary telephone plea...

Page 512: ...please press a pound sign J and l 6 Enter the mailbox number of your intended recipient the first four letters of the recipient s surname You will hear the prompt Mailbox This is for If this mailbox number is correct press f I Otherwise press 2 To repeat mailbox information press 3 To cancel message delivery press 1 Press I to accept the number You will hear the prompt To record a message press I ...

Page 513: ...To enter by name please press a pound sign now 9 Repeat steps 5 6 10 Press l to record your message You will hear the prompt Please leave me a message at the tone To end recording press I To pause and restart recording press 2 11 12 Speak your message Press I to end recording You will hear the prompt To change this message press I To accept press 2 ABC l3 cl Press 2 to accept the message 2 Subscri...

Page 514: ...ssage using a system group distribution List 1 Voice Mail Service s Extension Number Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Your mailbox 2 number Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To e...

Page 515: ... Press 2 for Message Dklivery You will hear the prompt Please enter the mailbox number of the person for whom you wish to leave a message To enter by name please press a pound sign J and l Enter the system group distribution list number You will hear the prompt Mailbox This is for If this mailbox number is correct press I J Otherwise press 2 To repeat mailbox information press 3 To cancel message ...

Page 516: ... press 2 To record a new one press 3 To add press 4J To erase and exit press 3 J ABC 11 cl Press 2 to accept the message 2 3 5 3 Personal Group Distribution List The VPS allows each subscriber to have his own personal group distribution lists He can have up to eight personal group lists assigned a group number between 1 and 8 and the total number of entries for the eight lists must not exceed 100 ...

Page 517: ...tem Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press a pound sign I now If you are using a rotary telephone please wait a moment For call transfer press O Your mailbox 2 Press star I then enter your mailbox number number Your password 3 1 1r lHB 4 You will hear the prompt Please enter the password followed by ...

Page 518: ...enter by name please press a pound sign J and 1J 6 Enter the number of your personal group distribution list You will hear the prompt Mailbox This is for y this mailbox number is correct press I Otherwise press 123 To repeat mailbox information press 3 J To cancel message delivery press 1 cl 1 7 Press I to accept the number You will hear the prompt cl 1 To record a message press l J To add mailbox...

Page 519: ...se and restart recoding press 2 9 Speak your message 10 Press l to end recording You will hear the prompt To review press I To accept press 2 To record CInew one press 3 To add press 4 To emse mci exit press JF Press 2 to accept the message Subscriber s Guide u 3 45 ...

Page 520: ...e message before the VPS has delivered it should he wish to do so When all 84 of the delivery statuses have been set the old est status will be deleted automatically when there are new message recordings One delivery status data is for one recipient mailbox therefore when the message is destined for several mail boxes such as a group message the delivery status will be as many as the members in th...

Page 521: ...hen all 84 of the delivery statuses have been set the old est status will be deleted automatically and you cannot check the delivery of that message any more Once the subscriber has listened to the delivered status data entries they are deleted automatically 1 Dial an extension number which is connected to the Voice Voice Mail Service s Mail Service Extension Number _ You will hear the prompt Good...

Page 522: ...of messages You will hear the prompt DEF cl 3 To receive a message press I To deliver a messuge press 2 For other features press 3 For help at any time press O 5 Press 3 for Other Features You will hear the prompt To check mailbox distribution press I a For automated attendant status press 2 For mailbox management press 3 Press I to check distribution status You will hear the prompt 1 You have mes...

Page 523: ...erased becuuse n essage retention time bus expired To play the message press I J To check the previous message press I J twice To check the next message press 21 To cancel this message or verification press 3 J 7 Press l to review the message 8 Press 2 to check the next message 9 Repeat steps 7 K 10 Press star I if you want to exit Subscriber s Guide u 3 49 ...

Page 524: ...red message there must be a delivery status for the message beforehand To delete an undelivered message Voice Mail Service s Extension Number 1 Dial an extension number which is connected to the Voice Mail Service You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a ...

Page 525: ...ge press 21 For help ut my time press 01 Press 3 for Other Features You will hear the prompt To clzeck mnilbox distribution pr ess 11 Press l to check distribution status You will hear the prompt IYou huve messages to verijj I IMessage for wns received on nt I Messqe sent on at fbr lms not been received I Message sent on nt jh hersbeen erased because message reten tioii time hns expired Subscriber...

Page 526: ...l this message or verification press 3 DEF cl 7 Press 3 to cancel the message or verification 3 You will hear the prompt To delete distribution ver ccrtion of this messuge press I To cancel message delivery press 2 ABC cl 8 Press 2 to cancel the message delivery 2 You will hear the prompt The message delivery is canceled U 3 52 Subscriber s Guide ...

Page 527: ...ecessary status he or she can delete it to add the delivery status of a new message before recording the message Once the sta tus of a message which has already been delivered to the destination is checked the status is automatically deleted To delete an unnecessary delivery status l 7 Same as Deleting an Undelivered Message cl 8 Press I to delete distribution verification of 1 You will hear the p...

Page 528: ...Guide for Non Subscribers TX ...

Page 529: ... 3 1 3 Recording a Message N I 5 1 3 1 Recording in a Subscriber s Mailbox N l 6 1 3 2 Recording in the General Delivery Mailbox N l 7 1 3 3 Accepting a Message N l 9 I 3 4 Reviewing a Message N l 9 1 3 5 Pausing and Continuing Recording N 1 10 1 3 6 Adding a Message N l l 1 1 3 7 Making the Message Urgent N 1 12 1 3 8 Making the Message Private N l 13 1 4 Receiving a Message from the VPS N I 14 1...

Page 530: ...you are using a touch tone telephone Also you can specify your mes sage as a private one i e only your intended person can hear your message and you can make your message an urgent one If you are assigned with a guest mailbox by your intended person you can receive the message of the person by enter ing the mailbox number then the password provided by the person You can record your reply in the sa...

Page 531: ... connected to the Voice Voice Mail Service s Mail Service Extension Number You will hear the prompt Good morning Good afternoon Good evening You have reached the voice processing system Please enter the mailbox number of the person for whom you wish to leave a message followed by a pound sign To enter by name please press pound sign now If you are using a rotary telephone please wait a moment For ...

Page 532: ...e Enter the first 4 letters of the intended person s last name The VPS will tell you the name of the first member speci fied by that name You will hear the prompt Mrrilho This is Jbr I If that is the desired name press I If you wish to skip that name continue pressing 2 until you find the name that you want When found select by pressing 11 N l 4 Guide for Non subscribers ...

Page 533: ...y Mailbox available for those who can t use the keypad operation When you are record ing a message on this mailbox however you cannot use any other features apart from message cancellation These are the keypad codes for operation During recording l l l End recording cl T Pause and restart recording After recording u l Review the message ABC cl 2 Accept the message DEF cl 3 Cancel and Re record the...

Page 534: ... telephone please wait a moment For call tr an er press O Note If you press 0 in Step 1 you are guided to the Automated Attendant Service See Chapter 2 Automated Attendant Service for more information Intended Person s Mailbox No 2 Enter the mailbox number of your intended person pj1 11 4 1 You will hear the prompt Mailbox Please leave me a message at the tone To end recording hang up OYpress I fo...

Page 535: ...ry Mailbox are received by the Message Manager and transferred to the mailbox of the intended party Anyone can leave a message there with out entering a mailbox number so you can record a mes sage even from a rotary phone in the General Delivery Mailbox To record a message Using a rotary phone or no input 1 Call the VPS and get to the Voice Mail Service You will hear the prompt For dl tmmfer press...

Page 536: ... I if you have a touch 4 Hang up the phone Note No matter which step you are in if it is before accepting the message please remember that pressing I means that you want to cancel the recording of the message and exit the service Once you have accepted the message you cannot change it Note If you press 0 in Step 1 you are transferred to the oper ator 1 N l 8 C 1292 G Guidefor Non subscribers ...

Page 537: ...sage After recording the message you will hear the prompt To r evielt press I To uccept press 2 To record n neM1 one press 3 To L press 4 To erase and exit press ABC cl 1 Press 2 to accept the message 2 _ The VPS will deliver the message 1 3 4 Reviewing a Message If you do not recall what you said in a message you can replay it for revision so that you can decide whether you wish to store add or c...

Page 538: ...while and think about what you will say If you want to stop recording use the pause feature This allows you to do whatever you want for an indefinite period of time while not losing your place in what you were saying To pause recording To restart recording ABC cl2 Press 2 while you are in the message recording process Press 2 again Keypad operation during pausing cl1 End recording ABC cl 2 Restart...

Page 539: ...cannot add a message After recording the message you will hear the prompt To review press I To accept press 2 To record a new one press 3 To acid press 4 To erase und exit press Ji GHI cl 1 4 Press 4 to add to a message You will hear the prompt 2 Please Ienve me a message at the tone 1 To end recorhg press l 1 To pause cum restart recording press 2 State an additional message You will hear the pro...

Page 540: ...BC cl 1 Select 2 2 2 If you accept the message in Step 3 or after you have changed it you will hear the prompt Your recording bus been accepted The VPS will store the message You will hear the prompt IJ this is an urgent message press I Otherwise press 2 cl 3 Press l to set an urgent message 1 The VPS will deliver your message soon If the intended person is out and the location is specified before...

Page 541: ...e message you will hear the prompt I To To To To To revielv press 1 J nccept press 2 J record CInew one press 3 J cidd press 4 erase and esit press JF J ABC cl 1 Press 2 2 You will hear the prompt 1 Your r ecoidiug hns Deer accepted I I Then If this is cm urgent nzesmge press I J Otller rise press 2 PressUl orEA You will hear the prompt If this is N pr ivute message press I Otllem ise press 2 cl 3...

Page 542: ...age for To receive the message press I To hold this cull press 2 If you wunt me to call back later press 8 Note If you have no answer while the VPS repeats the message three times the call will end with the prompt Thank you 1 4 1 Receiving a Message cl 1 Press l to receive the message 1 You will hear the prompt This message is fionz 1 4 2 2 Listen to the message Note If you press 2 see 1 4 4 Immed...

Page 543: ...S records the mailbox number and the extension number of the message sender In this manner you can call back the sender s mailbox or extension without specifying the mail box or extension number if you are using a touch tone telephone Receive the message Press 2 to use the Immediate Reply You will hear the prompt Please leave me a message at the tone To end recording hang up or press I J for more ...

Page 544: ...ess 2 to accept the message 2 You will hear the prompt IYour recording has been accepted I To skip the message Your reply will be delivered to the sender s mailbox While playing messages you can skip either forward backward for 4 seconds into the message JKL cl 1 Press 5 to rewind 5 MN0 cl 2 Press 6 to fast forward 6 or N 1 16 Guide for Non subscribers ...

Page 545: ...stem who has a guest account one of which is assigned as a guest mailbox for you and you use a touch tone telephone The mailbox number of the person and the password to open the guest mailbox should be notified to you Call the VPS and get to the Voice Mail Service You will hear the Company greeting and then the prompt Press I then enter the mailbox number of your intended person You will hear the ...

Page 546: ...o the message for you You will hear the prompt 1 To repeat this message press I To play the next message press I To reply press 4 For help press O Note You can press 0 for more information See the next sec tion Reviewing a Message Immediate Reply GHI cl 5 Press 4 to replay this message 4 You will hear the prompt II ll deliver this message to N 1 18 Guide for Non subscribers ...

Page 547: ...ge and present the prompt To review press I To accept press 121 To record LInew one press 31 To udd press 41 To erase and exit press e ABC cl 8 Press 2 to accept the message 2 You will hear the prompt Your recording lins been accepted I ll deliver this message to Note Once you received the message and exit you cannot listen to it again because the VPS erases automatically the received messages in ...

Page 548: ... p1a y the next message press 2 To reply press 4 To rewind press S To f tforward press 6 To end this call press J1 J ABC cl 2 cl 1 Note 2 3 Press 2 to review the next messages If there are no more messages when pressing 2 the VPS will finish this process giving the following prompt There are no messages Then Thank you for calling Press I to end this call You will hear the prompt IThank you for cal...

Page 549: ...What is an Automated Attendant Service N 2 2 2 2 Initial Service N 2 3 2 2 1 Call Transfer N 2 4 2 2 2 Department Dialing N 2 6 2 2 3 Listening to the Bulletin Board Message N 2 7 2 3 Incomplete Call Service N 2 S 2 3 1 2 3 2 2 3 3 2 3 4 2 3 5 Call Holding N 2 9 Message Recording N 2 10 Call Transfer to Alternate Extension N 2 14 Listening to the Personal Bulletin Board N 2 15 Calling Another Exte...

Page 550: ...os sible The automated attendant not only connects you to your destination but also provides you with additional ser vices For example if you cannot reach the desired exten sion the Incomplete Calling features Call Holding Message Recording Alternate Extension and Personal Bulletin Board are made available Initial Service See 2 2 Hncomplete Call Service See 2 3 N 2 2 Guide jbl NomSubscribess ...

Page 551: ...ated Attendant Service 1 Service Access Commands Press and S T at any time 2 Automated Attendant Port Dial an extension number which is connected to the Automated Attendant Service 3 Custom Service At a Custom Service Top Menu press the key which is assigned to the Automated Attendant Service in advance When you reach the Automated Attendant Service you will initially hear the following Automated ...

Page 552: ...the following Automated Attendant prompt Please enter the extension of the person for whom you wish to call followed by a pound sign To enter by name please press a pound sign now For department dialing press star To listen to the bulletin board message press l fol lowed by a pound sign You can specify the destination of your call by entering the extension number or by entering the name Using the ...

Page 553: ...ar the prompt The extension number is for I IJ this is the person you wish to cull press I Otherwise press 2 To try uguin press J1 J 1 cl 3 If that is the desired name press l 1 Note If you wish to skip that name continue pressing 2 until you find the name that you want When found select by pressing 11 The VPS connects you to the extension of that person Note You may be asked for your name by the ...

Page 554: ...to an actual Department Dial call Note See Chapter 5 Message Manager s Guide in the Manager s Guide on how to set Department Dialing To carry out Department Dialing Now you have heard the following Automated Attendant prompt Please enter the extension of the person for whom you wish to call followed by a pound sign To enter by name please press a pound sign now For department dialing press star To...

Page 555: ...ctly accessing the Automated Attendant port Now you have heard the following Automated Attendant prompt Please enter the extension of the person for whom you wish to call jbllowed by a pound sign To enter by name please press a pound sign now For department dialing press star To listen to the bulletin board message press I jbl lowed by a pound sign q I I 1 Press l to listen to the Bulletin Board m...

Page 556: ...to reach is either busy or not answer ing What Incomplete Call Service does for you Call Holding See 2 3 1 Message Recording See 2 3 2 Call Transfer to Alternate Extension See 2 3 3 Listening to the Personal Bulletin Board Service See 2 3 4 Calling Another Extension See 2 3 5 N 2 8 Guide for Non Subscvibevs ...

Page 557: ...sh to wait You are then free to take another course of action You will hear the prompt To leave a message press I f your message is urgent press 2 J To listen to I message from this party press 3 The VPS will call the extension automatically at 15 second intervals Other callers also on hold for the same extension will be waiting according to the order in which they called Note If you want to press...

Page 558: ...ave your message when the line isn t available 1 The line you want is not available You will hear the prompt Sorry no one is available to answer the call To leave a message press l IJ your message is urgent press 21 To listen to a message jYom this party press 3 cl 2 Press I 1 Note If you receive the following prompt Sorry there is no space for recording in this mailbox You will exit from this men...

Page 559: ...u can pause it by pressing 2 To con tinue recording press 2 again At the end of the message press l You will hear the prompt To review press I J To accept press 2 To record a new one press 3 To add press 4 To erase and exit press JI J Press 2 to accept the message If you want to change this message go to Step 6 You will hear the prompt Then you will hear the prompt IYour recording has been accepte...

Page 560: ...ess I J To accept press 2 To record a new one press 31 To add press 4 To ernse and exit press e 7 Press 3 if you want to change the message you just recorded proceed to Step 3 or Press 4 to add another message proceed to Step 3 or Press l to listen to the message you just recorded After reviewing the message you will hear the prompt in Step 6 and you can select other features Press I to erase the ...

Page 561: ...23 0 Incomplete Call Service ABC cl 2 Press 2 to accept the message You will hear the prompt Then I you will hear the prompt Guide for Non Subscribers N 2 13 ...

Page 562: ...er the call To leave a message press l If your message is urgent press 2 To listen to a message from this party press 3 ABC cl 2 Press 2 2 Note You may be asked for your name by the VPS Then the VPS calls specified extension The party which answers the call hears the prompt This call has been transferred from voice processing system This call is jbr Talk with the person on the alternate extension ...

Page 563: ... want is not available You will hear the prompt Sorry no one is uvtriluble to unswer the cull To Ie ve CInwssrrge press I J f your message is urgent press 2 J To listen to u messuge fiorn this putty press 3 J m 2 Press 31 l z l You will hear the menu for the personal bulletin board Example I have ne tl informution about product A B und C To receive the infomution ubout product A press 1 J To recei...

Page 564: ...ice Product A is ABC cl 2 DEF cl 3 WXY cl 9 or Press 2 You will hear the message Product B is or Press 3 You will hear the message Piduct C is or Press 9 You will hear the message Near proo uct is I f Guide for Non Subscribers ...

Page 565: ...vailabh to answer the cull To leave a message press 11 If your message is urgent press 2 To listen to a rnessuge fi om this party press 3j Since there is no command you want in the menu press 0 for help You will hear the prompt To leave your message press I If your message is urgent press 2 Ltsteiz to a message fi on this part press 3 To call operator press 01 To enter another extension press Pres...

Page 566: ...he extension of the person for whom you wish to call followed by u pound sign I To enter by name please press a pound sign now For departrnen t dialing press star To listen to the bulletin board message press I fol lowed by a pound sign N 2 18 Guide for Non Subscribers ...

Page 567: ... Chapter 3 Bulletin Board Service This chapter explains how you can listen to the VPS system s Bulletin Board messages Contents 3 1 Listening to the Bulletin Board Messages N 3 2 ...

Page 568: ...ich is assigned to the Bulletin Board Service in advance By listening to the Bulletin Board Messages you can get useful information or you can contact with the person by pressing the appropriate key Listening to the Bulletin Board Messages using an example 1 Press and 2 at any time after gaining access to the VPS You will hear the prompt of the top menu Hello this is Bulletin Board Service For pro...

Page 569: ...re is information about PBX About KX T30810 press I About KX T61610 press 121 To get back to the previous message press ABC cl 2 Note You may follow similar procedures when pressing 2 Step 3 to get information about telephone cl 4 Press l 1 You will hear the prompt KX T30810 has 3 CO lines 8 extensions TOLL restric tion and programmable system features To get back to the previous message press I o...

Page 570: ...hear the prompt Iin culling PBX sales department Please wait u moment You can talk with the person Note If the called prompt line is busy you may hear the following Sorry this line is busy If you would like to hold press l Otherwise press 2 J Selecting Another Option ABC cl 2 Press 2 to get telephone guide 2 You will hear the prompt To call sales department press I To get back to the top menu pres...

Page 571: ...the prompt To call PBX sales department press I To call telephone sales department press 21 To get back to the previous message press ee q or sl 4 Press l or 2 You will hear the prompt I m calling PBX sales department Please wait a moment or I n calling telephone sales department Please wait a moment You can talk with the person of the specified sales depart ment Guide for Non Subscribers N 3 5 ...

Page 572: ...Chap 4 Interview Service This chapter explains how and when you can receive the VPS system s Interview Service Contents 4 1 How to Get the Interview Service N 4 2 _ ...

Page 573: ...ring the mailbox number When you reach the Interview mailbox you will hear the following prompt Please answer the jbllowing questions at the tone Then you will hear the first question Question I 1 Answer to the question at the tone cl Press I when finishing the recording of your answer 1 You will hear the second question Question 2 Note You may finish the interview by pressing JF at any time If yo...

Page 574: ...Glossarv ...

Page 575: ...ubscriber s extension The maximum time allowed for an external message that is to be delivered by the VPS specified by the subscriber A service preformed by the VPS to allow the subscriber to select whether or not he or she wishes to accept a call without actually speaking to the caller The Automated Attendant Service transfers a call to the requested destination or to an alternate extension A mes...

Page 576: ...he or she has been given Password given to a subscriber s guest to protect access to the guest mailbox of the subscriber A VPS voice prompt which allows the user to receive the complete list of available options in the current menu at any time A feature which allows the message receiver to reply to a message without specifying the extension number of the message sender this information is held by ...

Page 577: ... the VPS to his or her extension number The amount of time the system will store a message before it is automatically erased Either Last In First Out LIFO or First In First Out FIFO to determine in which order messages will be played to a subscriber A subscriber can reroute a message he or she has received to another subscriber s mailbox An additional comment can be added to this message Private m...

Page 578: ...nal bulle tin board which he or she has been assigned to use The number 1 to 16 given to each personal bulletin board that is to be assigned for use by a subscriber A brief personal message the caller hears first when he or she accesses the subscriber s mailbox Used for sending a message to a personal group of 40 or less VPS subscribers See System Group Distribution List The VPS allows the subscri...

Page 579: ...ator or the System Manager Permission given by the System Administrator or the Sys tem Manager for a subscriber to use a VPS facility not normally available to other users e g personal bulletin board A person who has an account mailbox with the VPS and to which messages can be sent and received to and from his or her mailbox All the facilities available to a VPS system subscriber E g message recei...

Page 580: ...immediately after recording it Voice mail A general term used for messages recorded digitally over the phone by one person for communication with another person or persons Voice prompt A recorded message instructing the user to do something The prompts are either the ones set at the factory system prompts or have been changed by the Message Manager user prompts Wild card character E g the pound si...

Page 581: ...s offices They are NOT equipped to make repairs For your future reference Serial No Date of purchase found on the rear of the unit Name of dealer I Dealer s address Product Service Panasonic Servicenters for this product are listed in the Servicenter Directory Consult your authorized Panasonic dealer for detailed instructions Printed in Japan PQQX 6434YA F0293Ml www voicesonic com Phone 877 289 28...

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