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1

Getting Started

1-A Location of controls

4

Things You Should Know

1-B Settings

4-A Wall Mounting

2

AB

C

3

DEF

1

5

JK

L

6

MN

O

4

GHI

8

TUV

9

WXYZ

7

PQRS

0

TON

E

FLASH

REDIAL

VOLUME

OP

ER

1

Connect the telephone line cord (

1

).

2

Connect the handset cord (

2

), then confirm

the dial tone.

1

When the unit rings, lift the handset. 

2

When finished talking, hang up. 

TONE

PULSE

DIALING MODE

HIGH

OFF

RINGER

3

Set the DIALING MODE selector to TONE.

If you cannot dial, set to PULSE.

4

Set the RINGER selector to HIGH, LOW or
OFF.
(e.g. “LOW” is selected.)

2-A Making Calls

2-B Answering Calls

1

Lift the handset.

2

Dial a phone number.

If you misdial, hang up and start again from
step 1.

3

When finished talking, hang up.

To redial the last number dialed

Lift the handset. 

Press 

(REDIAL)

.

To adjust the receiver volume (6 levels)
while talking

To increase, press 

(^)

.

To decrease, press 

(_)

.

After hanging up, the volume level will be saved.

2

Operation

3

Special Features

3-A For Call Waiting Service Users

Press 

(FLASH)

if you hear a call-waiting tone

while talking.

The first call is put on hold and you can answer the
second call.

To return to the first caller, press 

(FLASH)

again.

3-B Temporary Tone Dialing

(For Rotary or Pulse Service Users)

Press 

($)

(TONE) before entering access

numbers which require tone dialing.

The dialing mode changes to tone. You can enter
numbers to access answering services, electronic
banking services, etc. When you hang up, the
mode will return to pulse.

Access numbers entered after pressing 

($)

(TONE) will not be included when redialing.

The unit can be mounted on a wall phone plate.

1

Press the tabs in the direction of the arrows
(

1

), then remove the wall mounting adaptor

(

2

).

Printed in Mexico  

PQQX13859ZA  

F0803-0

D

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario 
L4W 2T3

Integrated Telephone System

Operating Instructions

Model No. 

KX-TS500CB

KX-TS500CW

Pulse-or-tone dialing capability

PLEASE READ BEFORE USE AND SAVE.

Handset. . . . . . . one

Handset Cord. . . one

Telephone Line Cord

. . . . . . . . . . . . . one

Accessories (included)

When set to OFF, the unit will not ring.

3

Connect the telephone line cord. Mount the
unit, then slide down.

Fasten the cord to prevent it from being
disconnected.

1

1

2

2

Tuck the telephone line cord inside the wall
mounting adaptor, and push it in the
direction of the arrow (

1

and 

2

).

The words 

UP WALL

should face upward.

1

2

4-C Specifications

Power Source:

From telephone line

Dimensions (H x W x D):

Approx. 96 mm x 150 mm x 200 mm

(3 

25

32

q k 

29

32

q k

7

8

q

)

Mass (Weight):

Approx. 475 

(1.05 lb.)

Dialing Mode:

Tone (DTMF)/Pulse

Operating Environment: 

5°C – 40°C (41

o

F – 104

o

F)

Specifications are subject to change without notice.

For assistance, please call 1-800-561-5505
or visit us at www.panasonic.ca

4-B Troubleshooting

Problem

The unit does
not work.

The call cannot
be connected
even if you
dialed correctly.

The unit does
not ring.

Remedy

Check the settings (1-B).

Check whether the DIALING
MODE selector setting is
correct or not (1-B).

The RINGER selector is set
to OFF. Set to HIGH or LOW
(1-B).

To temporarily set the
handset down during
a conversation, place
it as shown here.

DIALING MODE Selector 
(1-B)

Single-Line 
Telephone Jack (CA11A)

Telephone Line Cord

1

2

DIALING MODE 
Selector

Hooks

Wall Phone Plate

RINGER Selector

Handset

Handset Cord

RINGER Selector
(1-B)

VOLUME 

(^)

(_)

Buttons (2-A)

(FLASH)

Button

(3-A)

(REDIAL)

Button (2-A)

($)

(TONE) Button (3-B)

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC PRODUCT—LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and
agrees to remedy any such defect for a period as stated below from the date of original purchase.

Telephone Accessory/Product

—One (1) year, parts and labour

FRS (Family Radio Service) Product

—One (1) year, parts and labour

LIMITATIONS AND EXCLUSIONS

This warranty does not apply to products purchased outside Canada or to any product which has been
improperly installed, subjected to usage for which the product was not designed, misused or abused,
damaged during shipping, or which has been altered or repaired in any way that affects the reliability or
detracts from the performance, nor does it cover any product which is used commercially. Dry cell
batteries are also excluded from coverage under this warranty. Rechargeable batteries are warranted for
ninety (90) days from date of original purchase.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of
date of original purchase is required before warranty service is performed.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, EXCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions
may not be applicable.

WARRANTY SERVICE
For product operation and information assistance,

please contact your Dealer or our Customer Care

Centre at:
Telephone #: (905) 624-5505

Fax #: (905) 238-2360

Web: www.panasonic.ca

For product repairs,

please contact one of the following:

Your Dealer who will inform you of an authorized Servicentre nearest you.

Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca

A Panasonic Factory Servicentre listed below:

Richmond, British Columbia

Calgary, Alberta

Panasonic Canada Inc.

Panasonic Canada Inc.

12111 Riverside Way

6835-8

th

St. N. E.

Richmond, BC V6W 1K8

Calgary, AB T2E 7H7

Tel: (604) 278-4211

Tel: (403) 295-3955

Fax: (604) 278-5627

Fax: (403) 274-5493

Mississauga, Ontario

Lachine, Québec

Panasonic Canada Inc.

Panasonic Canada Inc.

5770 Ambler Dr.

3075, rue Louis A. Amos

Mississauga, ON L4W 2T3

Lachine, QC H8T 1C4

Tel: (905) 624-8447

Tel: (514) 633-8684

Fax: (905) 238-2418

Fax: (514) 633-8020

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details
of the defect claimed, and proof of date of original purchase.

For your future reference

Serial No.

(found on the bottom of the unit)

Date of purchase

Name and address of dealer

KX-TS500CW

PQQX13859ZA  03.9.3 9:21 AM  ページ 1

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