background image

Compliance with TIA-1083 standard

Telephone handsets identified with this logo have 
reduced noise and interference when used with  
T-Coil equipped hearing aids and cochlear  
implants.

T

Compatible with

Hearing Aid T-Coil

TIA-1083

For assistance, please visit http://www.panasonic.com/support

For assistance, please visit http://www.panasonic.com/support

1

Getting Started

1-A Location of controls

4

Things You Should Know

1-B Settings

4-A Wall Mounting

($) 

(TONE) Button (3-B)

(FLASH)

 Button

(3-A)

RINGER Selector
(1-B)

(REDIAL)

 Button (2-A)

DIALING MODE Selector 
(1-B)

VOLUME

(^)

,

(_)

Buttons (2-A)

2

ABC

3

DEF

1

5

JKL

6

MNO

4

GHI

8

TUV

9

WXYZ

7

PQRS

0

TON

E

FLA

SH

RED

IAL

VOL

UME

OPER

1

 Connect the telephone line cord (

).

2

   Connect the handset cord (

), then confirm 

the dial tone.

Single-Line 
Telephone Jack (RJ11C)

Handset Cord

Handset

Telephone Line Cord

RINGER Selector

DIALING MODE 
Selector

1

2

TONE

PULSE

DIALING MODE

HIGH

OFF

RINGER

TONE

PULSE

DIALING MODE

HIGH

OFF

RINGER

3

  Set the DIALING MODE selector to TONE.

If you cannot dial, set to PULSE.

4

   Set the RINGER selector to HIGH, LOW or 

OFF.

  (Ex. “LOW” is selected.)

2-A Making Calls

1

   When the unit rings, lift the handset. 

2

   When finished talking, hang up. 

2-B Answering Calls

1

   Lift the handset.

2

   Dial a phone number.

 If you misdial, hang up and start again from 

step 1.

3

   When finished talking, hang up.

To redial the last number dialed

Lift the handset. 

  

 Press 

(REDIAL)

.

To adjust the receiver volume (4 levels) 
while talking

To increase, press 

(^)

.

To decrease, press 

(_)

.

After hanging up, the volume level will be saved.

2

Operation

3

Special Features

3-A  For Call Waiting Service Users

Press 

(FLASH)

 if you hear a call-waiting tone 

while talking.

 The first call is put on hold and you can answer the 

second call.

To return to the first caller, press 

(FLASH)

 again.

3-B    Temporary  Tone  Dialing

 

(For Rotary or Pulse Service Users)

Press 

($)

 

(TONE) before entering access 

numbers which require tone dialing.

The dialing mode changes to tone. You can enter 

numbers to access answering services, electronic 

banking services, etc. When you hang up, the 

mode will return to pulse.

The unit can be mounted on a wall phone plate.

1

   Press the tabs in the direction of the arrows 

(

), then remove the wall mounting adaptor 

(

).

Wall Phone 

Plate

Hooks

 

Environment

—do not place the unit in a room 

where the temperature is less than 5

C (41

F) 

or greater than 40

C (104

F). Allow 10 cm (4

clearance around the unit for proper ventilation. 

Avoid excessive smoke, dust, mechanical 

vibration, shock, or direct sunlight.

 

Routine care

—wipe the unit with a soft cloth. Do 

not use benzine, thinner, or any abrasive powder.

 

If there is any trouble

—disconnect the unit from 

the telephone line and connect a known working 

phone. If the known working phone operates 

properly, have your unit repaired by one of the 

authorized Panasonic Factory Service Centers. 

If the known working phone does not operate 

properly, consult your telephone company.

Printed in Malaysia

  PNQX1287TA 

FM0808NK50818

Panasonic Corporation of North America

Two Riverfront Plaza, Newark, NJ 07102-5490

For your future reference

Serial No. 

(found on the bottom of the unit)

Date of purchase

Name and address of dealer

 

Integrated Telephone System

 

Operating Instructions

Model No. 

KX-TS500

Pulse-or-tone dialing capability

PLEASE READ BEFORE USE AND SAVE.

   Handset  . . . . . . . one 

Order No. 

PQJXE0401Z (Black) 

PQJXE0411Z (White)

  Handset Cord . . . one 

Order No. 

PQJA212N (Black) 

PQJA212M (White)

  Telephone Line Cord 

  . . . . . . . . . . . . . . one 

Order No. 

PQJA10075Z

Accessories (included)

4-C  Helpful Information

 

When set to OFF, the unit will not ring.

3

   Connect the telephone line cord. Mount the 

unit, then slide down.

Fasten the cord to prevent it from being 

disconnected.

1

1

2

2

   Tuck the telephone line cord inside the 

wall mounting adaptor, and push it in the 

direction of the arrow (

 and 

). 

 The  word 

UP WALL

 should face upward.

1

2

KX-TS500W

Attach your purchase receipt here.

For extra orders, call 

1-800-332-5368.

If you need assistance with setup or operation

 Visit our website:  
http://www.panasonic.com/support

 Contact us via the web at:  

http://www.panasonic.com/contactinfo

 TTY users (hearing or speech impaired users) can 

call 1-877-833-8855.

4-B Troubleshooting

When you ship the product

Carefully pack your unit, preferably in the original 

carton.

Attach a letter, detailing the symptom, to the outside 

of the carton.

Symptom

 

Send the unit to Panasonic Exchange Center, prepaid 

and adequately insured.

Do not send your unit to the Panasonic 

Corporation of North America listed on the back 

cover or to executive or regional sales offices.  

These locations do not repair consumer products.

To temporarily set the 

handset down during 

a conversation, place 

it as shown here.

4-D Specifications

Power Source: 

From telephone line

Dimensions (H x W x D):

 

Approx. 96 mm x 150 mm x 200 mm

(3 

25

32



29

32

 

 7 

7

8

)

Mass (Weight): 

Approx. 475 

(1.05 lb.)

Dialing Mode:

 

Tone (DTMF)/Pulse

Operating Environment: 

5°C – 40°C (41

F – 104

F)

Specifications are subject to change without notice.

For assistance, visit our website:

http://www.panasonic.com/support

for customers in the USA or Puerto Rico.

Problem

Remedy

The unit 
does not 
work.

 Check the settings (1-B).

The call 
cannot be 
connected 
even if 
you dialed 
correctly.

 Check whether the DIALING 
MODE selector setting is correct 
or not (1-B).

The unit 
does not 
ring.

 The RINGER selector is set to 
OFF. Set to HIGH or LOW (1-B).

If you 

cannot 

solve your 

problem

 Visit our website:  
http://www.panasonic.com/support

 Contact us via the web at:  
http://www.panasonic.com/contactinfo

PNQX1287TA_eng_lsp.indd   1

2018/07/30   10:11:30

Summary of Contents for KX-TS500

Page 1: ...stem Operating Instructions Model No KX TS500 Pulse or tone dialing capability PLEASE READ BEFORE USE AND SAVE KX TS500W For assistance visit our website http www panasonic com support for customers in the USA or Puerto Rico ...

Page 2: ...Telephone Jack RJ11C Handset Cord Handset Telephone Line Cord RINGER Selector DIALING MODE Selector 1 2 TONE PULSE DIALING MODE HIGH OFF RINGER TONE PULSE DIALING MODE HIGH OFF RINGER 3 Set the DIALING MODE selector to TONE If you cannot dial set to PULSE 4 Set the RINGER selector to HIGH LOW or OFF Ex LOW is selected Handset one Order No PQJXE0401Z Black PQJXE0411Z White Handset Cord one Order No...

Page 3: ...ss _ After hanging up the volume level will be saved 2 Operation 3 Special Features 3 A For Call Waiting Service Users Press FLASH if you hear a call waiting tone while talking The first call is put on hold and you can answer the second call To return to the first caller press FLASH again 3 B Temporary Tone Dialing For Rotary or Pulse Service Users Press TONE before entering access numbers which r...

Page 4: ...e the wall mounting adaptor Wall Phone Plate Hooks 3 Connect the telephone line cord Mount the unit then slide down Fasten the cord to prevent it from being disconnected 1 1 2 2 Tuck the telephone line cord inside the wall mounting adaptor and push it in the direction of the arrow and The word UP WALL should face upward 1 2 To temporarily set the handset down during a conversation place it as show...

Page 5: ...Panasonic Factory Service Centers If the known working phone does not operate properly consult your telephone company 4 C Helpful Information If you need assistance with setup or operation 1 Visit our website http www panasonic com support 2 Contact us via the web at http www panasonic com contactinfo 3 TTY users hearing or speech impaired users can call 1 877 833 8855 4 B Troubleshooting Problem ...

Page 6: ...de of the carton Symptom Send the unit to Panasonic Exchange Center prepaid and adequately insured Do not send your unit to the Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices These locations do not repair consumer products 4 D Specifications Power Source From telephone line Dimensions H x W x D Approx 96 mm x 150 mm x 200 mm 3 25 32 5 29 3...

Page 7: ...08NK50818 Panasonic Corporation of North America Two Riverfront Plaza Newark NJ 07102 5490 For your future reference Serial No found on the bottom of the unit Date of purchase Name and address of dealer Attach your purchase receipt here ...

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