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Operating Instructions

Digital Cordless Answering System

Model No.    

KX-TGH222AZ

KX-TGH223AZ

Model shown is KX-TGH222.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

To use this unit in your country, first change the unit’s region setting to match
your country (page 35).

Please access our online customer survey: 
http://panasonic.net/pcc/tel/q

TGH222_23AZ(en)_0109_ve001.pdf   1

1/9/2014   10:49:38 AM

Summary of Contents for KX-TGH222AZ

Page 1: ...hank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference To use this unit in your country first change the unit s region setting to match your country page 35 Please access our online customer survey http panasonic net pcc tel q TGH222_23AZ en _0109_ve001 pdf 1 1 9 2014 10 49 38 AM ...

Page 2: ...ck 19 Power back up operation 19 Phonebook Phonebook 20 Speed dial 21 Programming Menu list 23 Alarm 29 Do not disturb mode 30 Nuisance call block 31 Baby monitor 32 Other programming 34 Registering a unit 35 Caller ID Service Using Caller ID service 37 Caller list 38 Answering System Answering system 40 Turning the answering system on off 40 Greeting message 40 Listening to messages 41 Advanced n...

Page 3: ...batteries 2 4 6 D Handset cover 3 2 3 E Charger 1 2 F AC adaptor for charger PNLV233AL 1 2 1 The telephone line cord comes connected with the telephone plug 2 See page 3 for replacement battery information 3 The handset cover comes attached to the handset A B C D E F G Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number ...

Page 4: ...c products telephone p tga20 Please contact Panasonic or authorised sales department for availability of key finder in your area Other information R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product Expanding your phone system Handset optional KX TGHA20AZ You can expand your phone system by registering...

Page 5: ...ent R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects R It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating safeguards R Unplug the product from power outlets before cle...

Page 6: ... To minimise the possibility of lightning damage when you know that a thunderstorm is coming we recommend that you Unplug the telephone line cord from the phone socket Unplug the AC adaptor from the AC power outlet R No 000 for Australia 111 for New Zealand and or other calls can be made from this device during a mains power failure R The earpiece on the handset is magnetised and may retain small ...

Page 7: ...g the base unit on a bay window or near a window R Coverage and voice quality depends on the local environmental conditions R If the reception for a base unit location is not satisfactory move the base unit to another location for better reception Environment R Keep the product away from electrical noise generating devices such as fluorescent lamps and motors R The product should be kept free from...

Page 8: ... the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Specifications R Standard GAP Generic Access Profile R Frequency range 1 88 GHz to 1 90 GHz R RF transmission power Approx 10 mW average power per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 70 W Maximum Ap...

Page 9: ...1 is required if you have a DSL ADSL service 1 For Australia Connect a DSL ADSL filter between the telephone plug and telephone line cord Note R Use only the supplied Panasonic AC adaptor PNLV226AL R Use only the supplied telephone line cord 1 3 5 4 4 2 n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the suppli...

Page 10: ...loor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected R The unit is not designed to be used with rotary pulse dialling services R The unit s answering system will not answer incoming calls on your FaxAbility number for New Zealand Note for battery installation R Use the supplied rechargeable batteries Fo...

Page 11: ...ration Operating time In continuous use 14 hours max Not in use standby 250 hours max Note R Actual battery performance depends on usage and ambient environment Controls Handset A B G H I F K A D E C A B J Speaker M N Talk Dial keypad MZN Speakerphone Microphone Receiver Display M N Off Power MR ECON R Recall Flash ECO Eco mode shortcut key M N Smart Function Key Noise reduction key 11 Getting Sta...

Page 12: ...e indicator M N Repeat M N Skip MERASEN M LOCATORN R You can locate a misplaced handset by pressing MLOCATORN Display icons Handset display items Item Meaning Range status The more bars visible the closer the handset is to the base unit Out of base unit range Security for phone calls is set to Enhanced page 34 Paging intercom mode Speakerphone is on page 16 The line is in use R When flashing slowl...

Page 13: ... calls page 16 W Opens the phonebook Turns the key lock feature off page 19 n When you select a language other than English Icon Action Returns to the previous screen or outside call Icon Action Displays the menu Makes a call Places a call on hold Switches the screen to confirm the detailed information Allows you to edit phone numbers Adds new entry Displays the phonebook search menu Stops alarm S...

Page 14: ...caller list when there are missed calls page 38 To activate these features their Smart Function Key must be On page 14 Using the Smart Function Key key When the indicator flashes rapidly slowly press M N R The above features can be activated depending the situation R If you answer a call using the Smart Function Key the speakerphone is activated R Even if the handset is placed on the base unit or ...

Page 15: ...ode setting You can select the desired eco mode setting by pressing MR ECON The following settings are available for eco mode Eco Reduces the base unit transmission power by up to 90 in standby mode When this setting is selected is displayed on the handset display instead of Eco Off default setting Turns off eco mode When this setting is selected are not displayed in the handset display Note R Whe...

Page 16: ...ook a pause is also needed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press M N or place the handset on the base unit or charger A...

Page 17: ...g on the condition and quality of your telephone line this feature may emphasise existing line noise If it becomes difficult to hear turn this feature off R This feature is not available while using the speakerphone Recording a telephone conversation Important R Before recording a conversation you should inform the other party that the conversation is to be recorded In case you record without info...

Page 18: ...onference a MOKN R To leave the conference press M N The other 2 parties can continue the conversation R To put the outside call on hold MMENUN a MbN Hold a MOKN To resume the conference MMENUN a MbN Conference a MOKN R To cancel the conference MMENUN a MbN Stop Conference a MOKN You can continue the conversation with the outside caller Intercom Intercom calls can be made between handsets Note R W...

Page 19: ...t is R Do not lift the power supplying handset from the base unit during power back up mode Panasonic Ni MH battery performance supplied batteries during power back up mode When the batteries are fully charged operating time of the handset in power back up mode varies depending on usage Continuous use of the handset in power back up mode 2 hours max Continuous use of the handset other than a hands...

Page 20: ...ore the name continue from step 3 Editing entries page 21 Storing caller information to the phonebook 1 M N 2 MbN Select the desired entry a MMENUN 3 MbN Save Caller ID a MOKN 4 MbN Phonebook a MOKN 5 To store the name continue from step 3 Editing entries page 21 Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Famil...

Page 21: ...le you are on a call This feature can be used for example to dial a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press MMENUN 2 MbN Phonebook a MOKN 3 MbN Select the desired entry 4 Press MCALLN to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one pho...

Page 22: ...N 2 MbN Edit a MOKN 3 Edit the name if necessary a MOKN 4 Edit the phone number if necessary a MOKN 2 times a M N Erasing an entry 1 Press and hold the desired speed dial key 1 to 9 a MMENUN 2 MbN Erase a MOKN 3 MbN Yes a MOKN a M N Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 22 Phonebook TGH222_23AZ en _0109_ve001 pdf 22 1 9 2014 10...

Page 23: ... Note R To exit the operation press M N R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Operation Code Viewing the caller list 213 38 Main menu Answer System Sub menu 1 Sub menu 2 Settings C...

Page 24: ...eeting Only 2 305 46 Remote Code 1 306 44 Call Screening On Off 310 45 Answer On 1 327 40 Answer Off 1 328 40 Main menu Nuisance Call Block 1 Operation Code Storing Viewing blocked call numbers 217 31 Main menu Intercom Operation Code Paging the desired unit 274 18 Main menu Key Finder 3 Sub menu 1 Sub menu 2 Settings Code Search 655 Battery Check Main menu Speed Dial 4 Operation Code Viewing the ...

Page 25: ...b Mode On Off On Off 238 30 Start End 23 00 06 00 237 30 Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 31 Select Category Category 1 9 241 31 First Ring 2 6 On Off 173 Main menu Baby Monitor Sub menu 1 Sub menu 2 Settings Code On Off On Off 268 32 Sensitivity Level Low Middle High 269 33 25 Programming TGH222_23AZ en _0109_ve001 pdf 25 1 9 2014 10 49 40 AM ...

Page 26: ...f 238 30 Do Not Disturb Mode Start End 23 00 06 00 237 30 Do Not Disturb Mode Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 31 Do Not Disturb Mode Select Category Category 1 9 241 31 First Ring 1 6 On Off 173 Time Settings Set Date Time 1 101 14 Memo Alarm Alarm1 5 Once Daily Weekly Off 720 29 Time Adjustment 1 7 Caller ID Manual 226 26 Programming TGH222_23AZ en _0109_ve001 pdf 26 1 9 20...

Page 27: ...isance Call Block 1 Single Number 217 31 Range of Numbers Speed Dial 261 21 Eco Mode 1 11 Off Eco 725 15 Security 1 11 Normal Enhanced 729 34 Record Greeting 1 302 40 Display Setup Wallpaper Wallpaper1 181 Clock On Off 198 Display Colour Colour1 Colour2 182 Display Mode 12 Multi Items Single Item 192 Key Backlight On Off 276 LCD in charging 13 LCD backlight On Off 191 Handset Name 104 34 Display N...

Page 28: ...Mode 1 17 On Off 194 Base Unit PIN 1 0000 132 35 Repeater Mode 1 On Off 138 36 Register Register Handset 130 35 Cancel Register 2 131 35 Country 1 Australia NewZealand 136 35 Power Failure Auto Off 152 19 Language Display English 110 13 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 14 Memo Alarm Alarm1 5 Once Daily Weekly Off 720 29 Time Adjustment 1 7 Caller ID M...

Page 29: ...ultiple items on one screen at a time for the handset menu list recorded message list phonebook list caller list and redial list When in multiple items display mode you can switch the screen to confirm the detailed information by pressing MDETAILN or pressing MMENUN a MbN Detail a MOKN 13 You can set the handset display backlight while on charge On Backlight is on dimmed Off Backlight turns off af...

Page 30: ... snooze function is activated please stop the snooze function before making the call Do not disturb mode Do not disturb mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Do not disturb mode can be set for each handset Using the phonebook s catego...

Page 31: ...codes When a call is received the unit does not ring while the caller is being identified If the caller s phone number matches an entry in the call block list the unit emits no sound to the caller and disconnects the call Important R Rejected calls are logged in the caller list Storing unwanted callers Storing a single phone number Important R You must include the area code when storing phone numb...

Page 32: ...er than usual We recommend leaving the monitored handset on the base unit or charger R The monitored handset never rings during the monitoring mode But if the monitored handset is on the base unit the base unit ringer sounds Turn off the base unit ringer volume to not sound the ringer page 26 Setting the baby monitor Perform the setting operation with the handset to be monitored for example the ha...

Page 33: ...ivity of the baby monitor Increase or decrease the sensitivity to adjust the sound level needed to trigger the baby monitor feature R This feature cannot be set during a monitoring call 1 Press MMENUN on the handset being monitored 2 MbN Sensitivity Level a MOKN 3 MbN Select the desired setting a MOKN a M N Answering the baby monitor n When monitoring with a handset Press M N to answer calls If yo...

Page 34: ... can prevent a National Call from being dialled E g in the case of the South Island the 03 will be omitted and will therefore prevent a National Call to other areas of the South Island Call restriction You can restrict selected handsets from dialling certain numbers You can assign up to 6 phone numbers to be restricted and select which handsets are to be restricted Storing area codes here prevents...

Page 35: ...r use with this unit is noted on page 4 If another handset model is used certain operations may not be available Registering a handset to the base unit The supplied handset and base unit are pre registered If for some reason the handset is not registered to the base unit for example is displayed even when the handset is near the base unit re register the handset 1 Handset MMENUN right soft key 130...

Page 36: ...egistering the DECT repeater KX A405AL to the base unit Note R Please use a repeater that has not yet been registered to another unit If the repeater is registered to another unit deregister it first referring to the Installation Guide for the DECT repeater 1 Base unit Press and hold MLOCATORN for about 5 seconds 2 DECT repeater Connect the AC adaptor then wait until the indicator and indicator li...

Page 37: ... the oldest R If the unit cannot receive caller information the following is displayed Out of Area The caller dials from an area which does not provide a Caller ID service Private Caller The caller requests not to send caller information R If the unit is connected to a PBX system caller information may not be properly received Contact your PBX supplier Missed calls If a call is not answered the un...

Page 38: ...e 14 Viewing the caller list and calling back 1 M N 2 Press MCN to search from the most recent call or press MDN to search from the oldest call 3 To call back press M N To exit press M N Note R In step 2 to see the detailed information when in multiple display mode MMENUN a MbN Detail a MOKN R If the entry has already been viewed or answered is displayed R If you do not want to dial the area code ...

Page 39: ...nformation 1 M N 2 MbN Select the desired entry 3 MERASEN a MbN Yes a MOKN a M N Erasing all caller information 1 M N 2 MERASEN a MbN Yes a MOKN a M N 39 Caller ID Service TGH222_23AZ en _0109_ve001 pdf 39 1 9 2014 10 49 40 AM ...

Page 40: ... greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN right soft key 327 To turn off MMENUN right soft key 328 2 M N Note for base unit and handset R When the answering system ...

Page 41: ...ess and hold M N until the unit plays the desired part of the message R During rewinding the base unit makes a continuous beeping sound Rewinding speed may vary depending on the recorded message R At the beginning of the message the unit plays the message at normal speed Fast forwarding the message Press and hold M N until the unit plays the desired part of the message R During fast forwarding the...

Page 42: ... Turn answering system off 4 4 Erase currently playing message Key Operation 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played except when playing back from the message list 2 When you play a message from the message list the unit stops message playback and the display goes back to the message list 3 ...

Page 43: ...he desired name 16 characters max a MOKN 5 Enter the desired number 24 digits max a MOKN 2 times a M N Turning on off the new message alert setting 1 MMENUN right soft key 338 2 MbN On Off a MOKN 3 MbN Select the desired setting a MOKN a M N Editing the set phone number 1 MMENUN right soft key 338 2 MbN Notification to a MOKN 3 MMENUN a MbN Edit a MOKN 4 Edit the name if necessary 16 characters ma...

Page 44: ...o your messages remotely Important R In order to operate the answering system remotely you must first set a remote access code 1 MMENUN right soft key 306 2 To turn on remote operation enter the desired 3 digit remote access code 3 MOKN a M N Deactivating remote operation Press in step 2 on Remote access code page 44 R The entered remote access code is deleted Using the answering system remotely 1...

Page 45: ...ou can select 2 to 9 rings or Auto The default setting is 5 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 44 you know that there are no new messages when the phone rings for the 3rd time You can then hang up...

Page 46: ... rather than the service provided by your service provider telephone company please contact your service provider telephone company to have it removed or deactivated permanently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine can pick up the call prior to the service provided by you...

Page 47: ... the answering system page 40 For details see page 45 Character entry The dial keys are used to enter characters and numbers Each dial key has multiple characters assigned to it The characters that can be entered depend on the character entry mode page 47 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character or number...

Page 48: ... 5 6 7 8 9 Greek character table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 48 Useful Information TGH222_23AZ en _0109_ve001 pdf 48 1 9 2014 10 49 40 AM ...

Page 49: ...y again Memory Full R The phonebook memory is full Erase unwanted entries page 21 R Message memory is full Erase unwanted messages page 41 42 R The call block list memory is full Erase unwanted entries page 31 Use rechargeable battery R A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 3 6 You must first subscribe to Caller I...

Page 50: ...ou are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit r...

Page 51: ...se unit R The handset is not registered to the base unit Register it page 35 R Activating one touch eco mode reduces the range of the base unit in standby mode If required turn eco mode off page 15 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference...

Page 52: ...ting a filter contact your DSL ADSL service provider to the telephone line between the base unit and the telephone line socket Contact your DSL ADSL provider for details for Australia R If you use a DSL ADSL JetStream service we recommend that you contact your DSL ADSL service provider to have a DSL ADSL Splitter installed We do not recommend the use of generic DSL ADSL filters Contact your DSL AD...

Page 53: ...access code enter the remote access code setting to check your current code page 44 R The answering system is turned off Turn it on page 45 The unit does not emit the specified number of rings R If the first ring is turned off the number of rings decreases by 1 from the specified number of rings Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit...

Page 54: ...OFFERED AS AN BENEFIT AND DOES NOT AFFECT YOUR LEGAL 1 Pick up and delivery 2 Batteries 3 Repairs when the product has not been used in accordance with the Operating Instructions Manual or has been modified 4 Normal maintenance and cleaning as required in the product s Operating Instructions Manual 5 Service calls to a Correct the set up of the product b Instruct you how to use the product c Repla...

Page 55: ... code 23 Display Clock 27 Colour 27 Display mode 27 Language 13 LCD backlight 27 Wallpaper 27 Do not disturb mode 30 E Eco mode 15 Equalizer 17 Error messages 49 F First ring 26 H Handset Deregistration 35 Locator 12 Name 34 Registration 35 Hold 17 I Intercom 18 K Key finder 24 27 Key lock 19 Keytones 28 M Making calls 16 Missed calls 37 Mute 17 N Noise reduction 17 Nuisance call block 31 P Pause ...

Page 56: ...bsite www panasonic com au For New Zealand Customer Care Centre Tel No 09 272 0178 or website www panasonic co nz Sales Department 1 Innovation Road Macquarie Park NSW 2113 Australia Sales Department 350 Te Irirangi Drive East Tamaki Private Bag 14911 Panmure Auckland New Zealand Phone 09 272 0100 Fax 09 272 0137 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co ...

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