Panasonic KX-TGH220E Operating Instructions Manual Download

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Operating Instructions

Digital Cordless Answering System

Model No.

KX-TGH220E

KX-TGH222E

KX-TGH223E

Model shown is KX-TGH220.

Before initial use, see “Getting Started”
on page 10.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

TGH22xE(en)_1211_ver031.pdf 1

2013/12/11 17:47:41

Summary of Contents for KX-TGH220E

Page 1: ...TGH220 Before initial use see Getting Started on page 10 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Please access our online customer survey http panasonic net pcc tel q TGH22xE en _1211_ver031 pdf 1 2013 12 11 17 47 41 ...

Page 2: ...Intercom 19 Key lock 19 Phonebook Phonebook 20 Speed dial 21 Programming Menu list 23 Alarm 29 Do not disturb mode 30 Nuisance call block 31 Baby monitor 32 Other programming 33 Registering a unit 34 Caller ID Service Using Caller ID service 36 Caller list 36 Answering System Answering system 38 Turning the answering system on off 38 Greeting message 38 Listening to messages 39 Advanced new messag...

Page 3: ...eable batteries 1 2 4 6 D Handset cover 2 1 2 3 E Charger PNLC1054ZB 1 2 F AC adaptor for charger PNLV233EKZ 1 2 1 See page 3 for replacement battery information 2 The handset cover comes attached to the handset A B C D E F Additional replacement accessories Please contact your nearest Panasonic dealer for sales information Accessory item Model number Rechargeable batteries HHR 4MVE 1 Battery type...

Page 4: ...t R Optional handsets may be a different colour from that of the supplied handsets Sales and support information Customer Communications Centre R For customers within the U K 0844 844 3899 R For customers within Ireland 01289 8333 R For further support on your product please visit our website www panasonic co uk Direct Sales at Panasonic U K R Order accessory and consumable items for your product ...

Page 5: ...rations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting http www ptc panasonic eu Contact to Authorised Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany For your future reference We recommend keeping a record of the following information to assist with any repair under war...

Page 6: ...allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the tele...

Page 7: ...ic shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible ...

Page 8: ...tment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise ...

Page 9: ...er per channel R Power source 220 240 V AC 50 60 Hz R Power consumption Base unit Standby Approx 0 70 W Maximum Approx 2 8 W Charger Standby Approx 0 12 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 20 80 relative air humidity dry Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 9 Important Information TGH22xE en _1211_ver031 pdf 9 2013 12 11 17 47 41 ...

Page 10: ...adaptor PNLV226E R Use only the supplied telephone line cord 1 3 5 4 4 2 n Charger Connect the AC adaptor plug to the unit until you hear a click Connect the AC adaptor to the power outlet 1 2 Note R Use only the supplied Panasonic AC adaptor PNLV233E Battery installation R USE ONLY rechargeable Ni MH batteries AAA R03 size 1 R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polari...

Page 11: ...r replacement we recommend using the Panasonic rechargeable batteries noted on page 3 7 Note for battery charging R It is normal for the handset to feel warm during charging R Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is expose...

Page 12: ...r key Navigator keys functions as follows Symbol Meaning M N MDN Up M N MCN Down MWN MFN Left MTN MEN Right MDN MCN MFN or MEN Scroll through various lists and items MDN or MCN Adjust the receiver or speaker volume while talking M N Caller list View the caller list MWN Phonebook View the phonebook entry MTN Redial View the redial list Base unit A C F G H IJ B E D Charge contacts Speaker MjN MkN Vo...

Page 13: ... on page 38 R When displayed with a number New messages have been recorded page 39 Greeting Only is selected Caller messages are not recorded page 44 Battery level Alarm is on page 29 Privacy mode is on page 28 Ringer volume is off page 26 Do not disturb mode is on page 30 Nuisance call blocked 1 page 31 New voice mail message received 2 page 45 Baby monitor is activated The name number displayed ...

Page 14: ...N Date and time 1 MMENUN right soft key 101 2 Enter the current date month and year a MOKN Example 15 July 2014 15 07 14 R You can select the date format by pressing dd mm yy date month year yy mm dd 3 Enter the current hour and minute Example 9 30 09 30 R You can select 24 hour or 12 hour clock format AM or PM by pressing 4 MOKN a M N Recording your greeting message You can record your own greeti...

Page 15: ...e Smart Function Key for the following features must be On New Message Default On Missed Call Default Off The settings can be set for each handset 1 MMENUN right soft key 278 2 MbN Select the desired setting and press MSELECTN R is displayed next to the selected features R To cancel a selected feature press MSELECTN again disappears 3 MOKN a M N Note R If the indicator flashes when the handset is ...

Page 16: ...uced R When eco mode is set to Eco Plus there is a delay between when calls are received and when the handset starts ringing R When eco mode is active the range of the base unit is reduced in standby mode R If you set repeater mode to On page 35 Eco mode is disabled Eco Mode is not displayed in the display menu page 27 R When eco mode is set to Eco Plus battery usage time is shortened page 11 16 H...

Page 17: ...ed page 21 Example If you need to dial the line access number 0 when making outside calls with a PBX 1 0 a MDN Pause 2 Dial the phone number a M N Note R A 3 second pause is inserted each time MDN Pause is pressed Answering calls 1 Lift the handset and press M N or MZN when the unit rings 2 When you finish talking press M N or place the handset on the base unit or charger Any key answer You can an...

Page 18: ... details and availability of this service in your area Handset noise reduction This feature allows you to hear the voice of the person you are talking to clearly by reducing the surrounding noise coming from the other party s telephone Press M N to turn on off while talking Note R Depending on the environment where this handset is being used this feature may not be effective R This feature is not ...

Page 19: ...s M N then press M N Making an intercom call 1 MMENUN right soft key a MINTERCOMN 2 MbN Select the desired unit a MOKN 3 When you finish talking press M N Answering an intercom call 1 Press M N to answer the page 2 When you finish talking press M N Using the Smart Function Key Press M N to answer the page Turning auto intercom on off This feature allows the handset to answer intercom calls automat...

Page 20: ...Categories Categories can help you find entries in the phonebook quickly and easily You can change the names of categories Friends Family etc By assigning different ringer tones for different categories of callers you can identify who is calling category ringer tone if you have subscribed to Caller ID service Changing category names setting category ringer tone 1 MWN a MMENUN 2 MbN Category a MOKN...

Page 21: ...d entry 4 Press MCALLN to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MDN Pause to add pauses after the number and PIN as necessary page 17 Speed dial You can assign 1 phone number to each of the dial keys 1 to 9 on the handset Adding phone numbers to speed dial keys n By entering phone numbers 1 Press and hold the des...

Page 22: ...red speed dial key 1 to 9 a MMENUN 2 MbN Erase a MOKN 3 MbN Yes a MOKN a M N Viewing an entry Making a call 1 Press and hold the desired speed dial key 1 to 9 2 To make a call press M N 22 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Phonebook TGH22xE en _1211_ver031 pdf 22 2013 12 11 17 47 42 ...

Page 23: ...ation press M N R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display the menu tree and direct command code table Main menu Caller List Operation Code Viewing the caller list 213 36 Main menu Answer System Sub menu 1 Sub menu 2 Settings Code Message List 329 40 ...

Page 24: ...te Code 1 306 42 Call Screening On Off 310 43 Answer On 1 327 38 Answer Off 1 328 38 Main menu Nuisance Call Block 1 Operation Code Storing Viewing blocked call numbers 217 31 Main menu Intercom Operation Code Paging the desired unit 274 19 Main menu Key Finder 3 Sub menu 1 Sub menu 2 Settings Code Search 655 Battery Check Main menu Speed Dial 4 Operation Code Viewing the speed dial entry 261 21 2...

Page 25: ...30 Start End 23 00 06 00 237 30 Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 30 Select Category Category 1 9 241 30 First Ring 2 6 On Off 173 Main menu Baby Monitor Sub menu 1 Sub menu 2 Settings Code On Off On Off 268 32 Sensitivity Level Low Middle High 269 33 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 25 Programming TGH22xE en _1211_ver031 pdf 25 2013 12 11 17 47 42 ...

Page 26: ...ode Start End 23 00 06 00 237 30 Do Not Disturb Mode Ring Delay 30 sec 60 sec 90 sec 120 sec No Ringing 239 30 Do Not Disturb Mode Select Category Category 1 9 241 30 First Ring 1 6 On Off 173 Time Settings Set Date Time 1 101 14 Memo Alarm Alarm1 5 Once Daily Weekly Off 720 29 Time Adjustment 1 7 Caller ID Manual 226 26 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Programming TGH22xE en _...

Page 27: ...ock 1 Single Number 217 31 Range of Numbers Withheld On Off 240 31 Speed Dial 261 21 Eco Mode 1 11 Off Eco Eco Plus 725 15 Security 1 11 Normal Enhanced 729 34 Record Greeting 1 302 38 Display Setup Wallpaper Wallpaper1 181 Clock On Off 198 Display Colour Colour1 Colour2 182 Display Mode 12 Multi Items Single Item 192 Key Backlight On Off 276 LCD in charging 13 LCD backlight On Off 191 Handset Nam...

Page 28: ...ster Handset 130 35 Cancel Register 2 131 35 Language Display English 110 14 Main menu Time Settings Sub menu 1 Sub menu 2 Settings Code Set Date Time 1 101 14 Memo Alarm Alarm1 5 Once Daily Weekly Off 720 29 Time Adjustment 1 7 Caller ID Manual 226 1 If you program these settings using one of the handsets you do not need to program the same item using another handset 2 This menu is not displayed ...

Page 29: ...er list and redial list When in multiple items display mode you can switch the screen to confirm the detailed information by pressing MDETAILN or pressing MMENUN a MbN Detail a MOKN 13 You can set the handset display backlight while on charge On Backlight is on dimmed Off Backlight turns off after 10 seconds of charging 14 If you subscribe to a Caller ID service and want to view the caller s infor...

Page 30: ...so select categories of callers whose calls override do not disturb mode and ring the handset Caller ID subscribers only Important R Make sure the unit s date and time setting is correct page 14 R We recommend turning the base unit ringer off page 26 in addition to turning do not disturb mode on R If you have set the alarm the alarm sounds even if do not disturb mode is turned on Turning do not di...

Page 31: ...toring phone numbers in the call block list n From the caller list 1 M N 2 MbN Select the entry to be blocked a MMENUN 3 MbN Save Caller ID a MOKN 4 MbN Nuisance Call Block a MOKN 5 MbN Yes a MOKN a M N n By entering phone numbers 1 MMENUN right soft key 217 2 MbN Single Number a MOKN 3 MMENUN a MbN Add a MOKN 4 Enter the phone number 24 digits max R To erase a digit press MCLEARN 5 MOKN a M N Sto...

Page 32: ...during the monitoring mode But if the monitored handset is on the base unit the base unit ringer sounds Turn off the base unit ringer volume to not sound the ringer page 26 Setting the baby monitor Perform the setting operation with the handset to be monitored for example the handset placed in a baby s room To monitor with a handset The internal baby monitor feature is only available between hands...

Page 33: ...nitored 2 MbN Sensitivity Level a MOKN 3 MbN Select the desired setting a MOKN a M N Answering the baby monitor n When monitoring with a handset Press M N to answer calls If you want to respond from the monitoring handset press MMUTEN R The monitoring handset will answer calls automatically when the auto intercom feature is set to On page 19 Note R If you receive an outside call when communicating...

Page 34: ... 6 a MOKN 6 Enter the phone number or area code to be restricted 8 digits max a MOKN a M N Enhancing security for phone calls You can increase the security of phone conversations by setting this feature to Enhanced When Enhanced is selected is displayed The default setting is Normal 1 MMENUN right soft key 729 2 MbN Selected the desired setting a MOKN 3 M N Note R If you set repeater mode to On pa...

Page 35: ...R All handsets registered to the base unit are displayed 2 MbN Select the handset you want to cancel a MOKN 3 MbN Yes a MOKN a M N Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater Please use only the Panasonic DECT repeater noted on page 3 Contact your Panasonic dealer for details Important R Before registering the repeater to this b...

Page 36: ...rmed by one of the registered handsets Being replaced on the base unit or charger Pressing M N Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Make sure the unit s date and time setting is correct page 14 Viewing the caller list and ca...

Page 37: ...g selected caller information 1 M N 2 MbN Select the desired entry 3 MERASEN a MbN Yes a MOKN a M N Erasing all caller information 1 M N 2 MERASEN a MbN Yes a MOKN a M N Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 37 Caller ID Service TGH22xE en _1211_ver031 pdf 37 2013 12 11 17 47 43 ...

Page 38: ... their messages are not recorded Turning the answering system on off The answering system is preset to on Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN right soft key 327 To turn off MMENUN right soft key 328 2 M N Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up is displ...

Page 39: ...he unit plays the desired part of the message R During rewinding the base unit makes a continuous beeping sound Rewinding speed may vary depending on the recorded message R At the beginning of the message the unit plays the message at normal speed Fast forwarding the message Press and hold M N until the unit plays the desired part of the message R During fast forwarding the base unit makes a conti...

Page 40: ...ff 4 4 Erase currently playing message Key Operation 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played except when playing back from the message list 2 When you play a message from the message list the unit stops message playback and the display goes back to the message list 3 To resume playback MbN P...

Page 41: ...cters max a MOKN 5 Enter the desired number 24 digits max a MOKN 2 times a M N Turning on off the new message alert setting 1 MMENUN right soft key 338 2 MbN On Off a MOKN 3 MbN Select the desired setting a MOKN a M N Editing the set phone number 1 MMENUN right soft key 338 2 MbN Notification to a MOKN 3 MMENUN a MbN Edit a MOKN 4 Edit the name if necessary 16 characters max a MOKN 5 Edit the phon...

Page 42: ...Important R In order to operate the answering system remotely you must first set a remote access code 1 MMENUN right soft key 306 2 To turn on remote operation enter the desired 3 digit remote access code 3 MOKN a M N Deactivating remote operation Press in step 2 on Remote access code page 42 R The entered remote access code is deleted Using the answering system remotely 1 Dial your phone number f...

Page 43: ...can select 2 to 9 rings or Auto The default setting is 5 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 42 you know that there are no new messages when the phone rings for the 3rd time You can then hang up wi...

Page 44: ... setting a MOKN a M N Selecting Greeting Only You can select Greeting Only which sets the unit to announce a greeting message to callers but not record messages Select Greeting Only in step 2 on Caller s recording time page 44 Note R When you select Greeting Only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If yo...

Page 45: ... characters assigned to it The characters that can be entered depend on the character entry mode page 45 Press MFN or MEN to move the cursor left or right Press dial keys to enter characters and numbers Press MCLEARN to erase the character or number highlighted by the cursor Press and hold MCLEARN to erase all characters or numbers Press Aaa to switch between uppercase and lowercase To enter anoth...

Page 46: ...er table z y 1 2 3 4 5 6 7 8 9 Extended 1 character table z y 1 2 3 4 5 6 7 8 9 R The following are used for both uppercase and lowercase Extended 2 character table z y 1 2 3 4 5 6 7 8 9 46 Helpline Tel No U K 0844 844 3899 Ireland 01289 8333 Useful Information TGH22xE en _1211_ver031 pdf 46 2013 12 11 17 47 44 ...

Page 47: ...e phonebook memory is full Erase unwanted entries page 21 R Message memory is full Erase unwanted messages page 39 40 R The call block list memory is full Erase unwanted entries page 31 Use rechargeable battery R A wrong type of battery such as Alkaline or Manganese was inserted Use only the rechargeable Ni MH batteries noted on page 3 7 You must first subscribe to Caller ID R You must subscribe t...

Page 48: ...d telephone line cord Your old telephone line cord may have a different wiring configuration R The base unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working t...

Page 49: ... batteries page 10 Making answering calls intercom Problem Cause solution is displayed R The handset is too far from the base unit Move closer R The base unit s AC adaptor is not properly connected Reconnect AC adaptor to the base unit R The handset is not registered to the base unit Register it page 35 R Activating one touch eco mode reduces the range of the base unit in standby mode If required ...

Page 50: ...splay the caller s information at the 2nd ring or later Set the first ring to Off page 26 R Move closer to the base unit Time on the unit has shifted R Incorrect time information from incoming Caller ID changes the time Set the time adjustment to Manual off page 26 Answering system Problem Cause solution The unit does not record new messages R The answering system is turned off Turn it on page 38 ...

Page 51: ...rd from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre Caution R To avoid permanent damage do not use a microwave oven to speed up the drying...

Page 52: ...ed or to damage occurred during transit to or from the purchaser 4 If at any time during the guarantee period any part or parts of the product are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the product or the product has been dismantled or repaired by any person not authorised by us we shall have the right to terminate this guarant...

Page 53: ...mand code 23 Display Clock 27 Colour 27 Display mode 27 Language 14 LCD backlight 27 Wallpaper 27 Do not disturb mode 30 E Eco mode 15 Equalizer 18 Error messages 47 F First ring 26 H Handset Deregistration 35 Locator 13 Name 33 Registration 35 Hold 18 I Intercom 19 K Key finder 24 27 Key lock 19 Keytones 28 M Making calls 17 Missed calls 36 Mute 18 N Noise reduction 18 Nuisance call block 31 P Pa...

Page 54: ...54 Notes TGH22xE en _1211_ver031 pdf 54 2013 12 11 17 47 44 ...

Page 55: ...55 Notes TGH22xE en _1211_ver031 pdf 55 2013 12 11 17 47 44 ...

Page 56: ...T If you still have any problems please call the Panasonic DECT Helpline 0844 844 3899 U K 01289 8333 Ireland or contact us through our website www panasonic co uk Buy online via our eShop http shop panasonic eu Sales Department Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 Japan Panasonic System Networks Co Ltd 2013 PNQX6391ZA PNQX6...

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