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Operating Instructions

Digital Cordless Answering System

Model shown is KX-TG6591.

Model No. 

KX-TG6591
KX-TG6592

Before initial use, see “Getting
Started” on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save
them for future reference.

Consulte  “Guía Rápida Española”, página 55.

This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, visit our Web site: 

http://www.panasonic.com/help

 for

customers in the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

Summary of Contents for KX-TG6591

Page 1: ...se operating instructions before using the unit and save them for future reference Consulte Guía Rápida Española página 55 This unit is compatible with Caller ID You must subscribe to the appropriate service offered by your service provider telephone company For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Please register your product http www...

Page 2: ...al programming 29 Registering a unit 31 Caller ID Service Using Caller ID service 32 Caller list 33 Answering System Answering system 35 Turning the answering system on off 35 Greeting message 36 Listening to messages using the base unit 36 Listening to messages using the handset 37 Remote operation 38 Answering system settings 39 Voice Mail Service Voice mail service 41 Intercom Locator Intercom ...

Page 3: ...splay with white backlit Big buttons with backlit n Easy to use features Speed dial on handset and base unit Dedicated volume key on the side of handset Nonslip handset design n Easy to hear features Equalizer customized sound system Choose your favorite sound range High Off Low Loud receiving volume Hearing aid compatible Compliance with TIA 1083 standard For assistance please visit http www pana...

Page 4: ... Telephone line cord PQJA10075Z 1 1 C Wall mounting adaptor PNKL1010Z1 1 1 D Rechargeable batteries HHR 4DPA 2 4 E Handset cover 1 PNYNTGA659TR 1 2 F Belt clip PNKE1076Z1 1 2 G Charger PNLC1015ZT 1 1 The handset cover comes attached to the handset A B C D E F G 4 For assistance please visit http www panasonic com help Introduction ...

Page 5: ... supplied batteries 2 By installing this unit you can extend the range of your phone system to include areas where reception was previously not available This product can be purchased online Please visit our Web site http www panasonic com RangeExtender Expanding your phone system Optional handset feature overview You can expand your phone system by registering optional handsets 6 max to a single ...

Page 6: ... objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not us...

Page 7: ...ated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS For best performance Base unit location avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other R For maximum coverage and noise free communications place your base unit at a con...

Page 8: ...onebook or caller list entries from the memory before you dispose of transfer or return the product Notice ENERGY STAR As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark Specifications n Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 n Frequency range 1 92 GHz to 1 93 G...

Page 9: ...60 Hz DSL ADSL filter not supplied is required if you have DSL ADSL service n Charger 120 V AC 60 Hz Hooks Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY R When the date and time setting is displayed see page 13 For assistance please visit http www panasonic com help 9 Getting Started...

Page 10: ...jack using a Panasonic T adaptor page 5 Note for battery installation R Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 5 6 R Wipe the battery ends with a dry cloth R Avoid touching the battery ends or the unit contacts Note for battery charging R It is normal for the handset to feel warm during charging R Clean the char...

Page 11: ...y suppressing handset transmission power when the handset is close to the base unit R When this feature is activated is displayed R Eco mode is turned off when the clarity booster is activated page 18 Controls Base unit A D C E B J G I F H K L Charge contacts Speaker M N M N Repeat Skip MERASEN MMUTEN MAN MBN MCN Speed dial keys MnN STOP MFLASHN MCALL WAITN MjN MkN VOL Volume up down Microphone MS...

Page 12: ...ceiver Display MOFFN MFLASHN MCALL WAITN Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown directly above it on the display Navigator key MDN MCN MFN or MEN Scroll through various lists and items Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN CID Caller ID View the caller list MEN ...

Page 13: ...sponding code on the dial keypad page 24 Example Press MMENUN 101 n Symbol meaning Example MbN Off Press MCN or MDN to select the words in quotations Date and time Important R When you install the batteries for the first time the handset may prompt you to set date and time First press MSELECTN then proceed to step 2 1 MMENUN 101 2 Enter the current month date and year by selecting 2 digits for eac...

Page 14: ...ance language of the answering system The default setting is English 1 MMENUN 112 2 MbN Select the desired setting 3 MSAVEN a MOFFN Dialing mode If you cannot make calls change this setting according to your telephone line service The default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MMENUN 120 2 MbN Select the desired setting 3 MSAVEN a MOFFN 14 For assistan...

Page 15: ...ial list each 48 digits max 1 MREDIALN or MEN REDIAL R If there is a new message in the voice mail or answering system MREDIALN is not displayed 2 MbN Select the desired phone number 3 M N Erasing a number in the redial list 1 MREDIALN or MEN REDIAL 2 MbN Select the desired phone number a MERASEN 3 MbN Yes a MSELECTN 4 MOFFN Pause for PBX long distance service users A pause is sometimes required w...

Page 16: ... You can answer calls simply by lifting the handset off the base unit or charger You do not need to press M N To turn this feature on see page 26 Adjusting the handset ringer volume n While the handset is ringing for an incoming call Press MjN or MkN repeatedly to select the desired volume n Programming the volume beforehand 1 MMENUN 160 2 MbN Select the desired volume 3 MSAVEN a MOFFN Temporary h...

Page 17: ...hold press MSP PHONEN R A handset user can take the call by pressing M N Note for handset and base unit R If a call is kept on hold for more than 9 minutes an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly After 1 additional minute on hold the call is disconnected R If another phone is connected to the same line you can also take the call by lifting its handset ...

Page 18: ...ly switch the dialing mode to tone when you need to access touch tone services for example answering services telephone banking services etc Press TONE before entering access numbers which require tone dialing Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference During an outside call this feature is turned on automatica...

Page 19: ... 1 2 A B C 2 a b c 2 3 D E F 3 d e f 3 Key Character 4 G H I 4 g h i 4 5 J K L 5 j k l 5 6 M N O 6 m n o 6 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R If you do not press any dial key within 5 seconds after entering a character the character is fixed and th...

Page 20: ... N Searching by group 1 M N a MGROUPN 2 MbN Select the group you want to search a MSELECTN R If you select All groups the unit ends the group search 3 MbN Select the desired entry 4 M N Editing entries 1 Find the desired entry page 20 a MEDITN 2 Edit the name if necessary 16 characters max page 19 a MOKN 3 Edit the phone number if necessary 24 digits max a MOKN 4 MbN Select the desired group page ...

Page 21: ...ook entry press MPAUSEN to add pauses after the number and PIN as necessary page 15 R If you have rotary pulse service you need to press TONE before pressing MMENUN in step 1 to change the dialing mode temporarily to tone When adding entries to the phonebook we recommend adding TONE to the beginning of phone numbers you wish to chain dial page 19 For assistance please visit http www panasonic com ...

Page 22: ...to it 2 M N 3 MbN Select the desired entry 4 MSAVEN Note R Step 1 variation MMENUN 261 a MbN Select the desired speed dial key Viewing the speed dial key assignments You can see the speed dial key assignments on the handset display Press MOFFN a MDN Editing an entry 1 MMENUN 261 2 MbN Select the desired speed dial key a MMENUN 3 MbN Edit a MSELECTN 4 Edit the name if necessary 16 characters max pa...

Page 23: ...Index card Use the index card to record the names phone numbers stored to the speed dial buttons Cover Index card For assistance please visit http www panasonic com help 23 Speed Dial ...

Page 24: ...nd code 1 MMENUN a Enter the desired code Example Press MMENUN 101 2 Select the desired setting a MSAVEN R This step may vary depending on the feature being programmed R To exit the operation press MOFFN Note R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Display...

Page 25: ...de 1 111 306 38 Screen call 1 On 0 Off 310 35 Answer on 1 327 35 Answer off 1 328 35 Main menu V M access V M Voice mail Operation Code Listening to voice mail messages 330 42 Main menu Intercom Operation Code Paging the desired unit 274 43 Main menu Set date time Sub menu 1 Sub menu 2 Settings Code Date and time 1 101 13 Alarm 1 Once 2 Daily 0 Off 720 29 Time adjustment 1 3 1 Caller ID auto 0 Man...

Page 26: ... auto 0 Manual 226 Talking Caller ID Handset 1 On 0 Off 162 32 Base unit 1 1 On 0 Off G162 Handset name 104 30 Call block 1 217 30 Block w o num 1 2 Block calls without phone number 1 On 0 Off 240 30 Speed dial 1 261 22 Voice mail Store VM access 1 VM Voice mail 331 41 VM tone detect 1 1 On 0 Off 332 42 Message alert 1 On 0 Off 340 40 LCD contrast Display contrast 1 6 Level 1 6 3 145 Key tone 8 1 ...

Page 27: ... do not need to program the same item using another handset 2 This menu is not displayed when scrolling through the display menus It is only available in direct command code 3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received To turn this feature on select Caller ID auto To turn this feature off select Manual Cal...

Page 28: ...ion after lifting up the handset to answer a call turn off this feature 10 The flash time depends on your telephone exchange or host PBX Contact your PBX supplier if necessary The setting should stay at 700 ms unless pressing MFLASHN fails to pick up the waiting call 11 Generally the line mode setting should not be changed This setting automatically maintains receiver volume at the proper level de...

Page 29: ...t mode Silent mode allows you to select a period of time during which the handset will not ring for outside calls This feature is useful for time periods when you do not want to be disturbed for example while sleeping Silent mode can be set for each handset Important R Set the date and time beforehand page 13 R We recommend turning the base unit ringer off page 16 in addition to turning the silent...

Page 30: ...the unit sends out a busy tone to the caller and then disconnects the call Important R When the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number the call is logged in the caller list page 33 with after the call is disconnected Storing unwanted callers You can store up to 30 phone numbers in the call block list Important R We recom...

Page 31: ... the handset is not registered to the base unit re register the handset 1 Handset MMENUN 130 2 Base unit Press and hold MLOCATORN for about 5 seconds until the registration tone sounds R If all registered handsets start ringing press MLOCATORN again to stop then repeat this step R The next step must be completed within 90 seconds 3 Handset Press MOKN then wait until a long beep sounds Note R While...

Page 32: ... unit or charger Pressing MOFFN on a handset Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Talking Caller ID This feature lets you know who is calling without looking at the display To use this feature you must subscribe to a Caller ID service of your servi...

Page 33: ...FN Caller list Important R Only 1 person can access the caller list at a time R Make sure the unit s date and time setting is correct page 13 Viewing the caller list and calling back 1 MFN CID 2 Press MCN to search from the most recent call or MDN to search from the oldest call R If is displayed not all of the information is shown To see the remaining information press MEN To return to the previou...

Page 34: ...en call that number After that phone numbers from that caller s area code are edited automatically This feature can be set for each handset page 26 The default setting is On Note R Phone numbers from the 4 most recently edited area codes are automatically edited R If you move to another area you can turn this feature off to erase previously edited area codes To use this feature again turn it on an...

Page 35: ...ain later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Base unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 To turn on MMENUN 327 To turn off MMENUN 328 2 MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF ...

Page 36: ...rs to call again Resetting to a pre recorded greeting message If you want to use a pre recorded greeting message once you record your own greeting message you need to erase your own greeting message 1 MMENUN 304 2 MYESN a MOFFN Playing back the greeting message 1 MMENUN 303 2 MOFFN Listening to messages using the base unit When new messages have been recorded M N on the base unit flashes Press M N...

Page 37: ...y greeting message Key Operation 76 Record greeting message 8 Turn answering system on MPAUSEN Pause message 2 9 or MSTOPN Stop recording Stop playback 0 Turn answering system off 4 3 Erase currently playing message 5 Erase all messages 6 Reset to a pre recorded greeting message 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback MbN Playback a ...

Page 38: ...m remotely 1 Dial your phone number from a touch tone phone 2 After the greeting message starts enter your remote access code 3 Follow the voice guidance prompts as necessary or control the unit using remote commands page 38 4 When finished hang up Voice guidance n When the English voice guidance is selected During remote operation the unit s voice guidance starts and prompts you to press 1 to per...

Page 39: ...he 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 38 you know that there are no new messages when the phone rings for the 3rd time You can then hang up without being charged for the call 1 MMENUN 211 2 MbN Select the desired setting a MSAVEN a MOFFN For voice mail service subscribers If you subscribe to a flat rate service package that in...

Page 40: ...ording time page 40 Note R When you select Greeting only If you do not record your own message the unit will play the pre recorded greeting only message asking callers to call again later If you use your own message record the greeting only message asking callers to call again later page 36 Message alert You can select whether or not the message indicator on the handset flashes slowly when new mes...

Page 41: ... 24 digits max a MSAVEN a MOFFN Note R When storing your voice mail access number and your mailbox password press MPAUSEN to add pauses page 15 between the access number and the password as necessary Contact your service provider telephone company for the required pause time Example 1 222 333 4444 VM access number Pauses Password PPPP 8888 To erase the voice mail access number 1 MMENUN 331 2 Press...

Page 42: ...ssages in the voice mail MVMN is not displayed 2 Follow the pre recorded instructions 3 When finished press MOFFN Note R If the handset still indicates there are new messages even after you have listened to all new messages turn it off by pressing and holding until the handset beeps R If your voice mail service uses voice mail tones and a message is over 3 minutes long the handset may not indicate...

Page 43: ... page 2 When you finish talking press MOFFN Base unit 1 Press MINTERCOMN to answer the page 2 When you finish talking press MINTERCOMN Handset locator You can locate a misplaced handset by paging it 1 Base unit Press MLOCATORN R All registered handsets beep for 1 minute 2 To stop paging Base unit Press MLOCATORN Handset Press M N then press MOFFN Transferring calls conference calls Outside calls c...

Page 44: ...for the paged party to answer R If paged party does not answer press MINTERCOMN to return to the outside call 3 To complete the transfer Press MSP PHONEN R The outside call is being routed to the handset To establish a conference call Press MSP PHONEN 2 times when the call sharing mode is on page 27 R To leave the conference press MSP PHONEN The other 2 parties can continue the conversation Answer...

Page 45: ...e direction of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B A B Hook 3 Insert the hooks on the wall mounting adaptor into holes and on the base unit 2 1 1 2 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place For assistance please visit http www panasoni...

Page 46: ...3 mm 31 4 inches 102 mm 4 inches 1 2 1 2 To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B B A A Charger Drive the screws not supplied into the wall 25 4 mm 1 inch Screws Hooks 46 For assistance please visit http www panasonic com help Useful Information ...

Page 47: ...e mail access number Store the number page 41 Check tel line R The supplied telephone line cord has not been connected yet or not connected properly Check the connections page 9 Error R Recording was too short Try again Invalid R There is no handset registered to the base unit matching the handset number you entered R The handset is not registered to the base unit Register the handset page 31 Requ...

Page 48: ...unit s AC adaptor or telephone line cord is not connected Check the connections R Disconnect the base unit from the telephone line and connect the line to a known working telephone If the working telephone operates properly contact our service personnel to have the unit repaired If the working telephone does not operate properly contact your service provider telephone company The indicator on the ...

Page 49: ...tor to the base unit R The handset is not registered to the base unit Register it page 31 Noise is heard sound cuts in and out R You are using the handset or base unit in an area with high electrical interference Re position the base unit and use the handset away from sources of interference R Move closer to the base unit R If you use a DSL ADSL service we recommend connecting a DSL ADSL filter be...

Page 50: ... this unit Disconnect the other equipment and try again Caller information is displayed or announced late R Depending on your service provider telephone company the unit may display or announce the caller s information at the 2nd ring or later R Move closer to the base unit Caller information is not announced R The handset or base unit s ringer volume is turned off Adjust it page 16 26 R The Talki...

Page 51: ...gain to activate this specific service even if you already subscribed to both Caller ID and Call Waiting with Caller ID services CWID Answering system Problem Cause solution The unit does not record new messages R The answering system is turned off Turn it on page 35 R The message memory is full Erase unnecessary messages page 36 R The recording time is set to Greeting only Change the setting page...

Page 52: ...se solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work prop...

Page 53: ...omer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain unin...

Page 54: ...y one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Some cordless telephones operate at frequencies that may cause interference to nearby T...

Page 55: ...asonic PQLV219 incluido L UTILICE SOLO baterías de Ni MH tamaño AAA R03 L NO utilice baterías Alcalinas de Manganeso o de Ni Cd L Compruebe que las polaridades son las correctas S T 120 V CA 60 Hz Confirme que aparezca Cargando SOLO baterías Ni MH recargables Oprima firmemente el contacto Clic Clic Gancho Filtro DSL ADSL Requiere un filtro DSL ADSL no incluido si tiene este tipo de servicio Para o...

Page 56: ...amaron REDIAL Remarcación Vea la lista de remarcación Cambio de idiomas predeterminado English Cuando instale las baterías por primera vez es posible que aparezca Date and time Press SELECT Oprima OFF para salir Idioma de la pantalla MENU 11 s r Español s GUARDA s OFF Idioma de la guía de voz MENU 112 s r Español s GUARDA s OFF Fecha y hora Auricular 1 MENU 1 1 2 Introduzca el día mes y año actual...

Page 57: ...troduzca el número telefónico de la persona máx 24 dígitos s OK 4 r Seleccione el grupo deseado s SELEC 2 veces s OFF Para hacer llamadas C s r Seleccione la entrada deseada s C Contestador de llamadas Unidad base Contestador encendido apagado Oprima ANSWER ON OFF para encender y apagar el contestador de llamadas Para escuchar mensajes 6 Sistema contestador de llamadas Auricular Para escuchar mens...

Page 58: ...que el auricular se encuentre enseguida de la unidad base llame a soporte al cliente de Panasonic al 1 800 211 PANA 1 800 211 7262 Es posible añadir otro auricular accesorio a mi unidad base L Sí puede añadir hasta 6 auriculares incluyendo los que se venden con su unidad base a una sola unidad base L Para adquirir auriculares accesorios adicionales KX TGA410 KX TGA659 KX TGA660 visite http www pan...

Page 59: ...s hearing or speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax...

Page 60: ...r Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to PSTC Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 panacare us panasonic com When shipping the unit carefully pack in a pa...

Page 61: ...or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied ...

Page 62: ...alls 43 Control type 12 Customer support 27 D Date and time 13 Dialing mode 14 Direct command code 24 Display Contrast 26 Language 14 E Eco mode 11 Equalizer 17 Error messages 47 F Flash 17 27 G Groups 19 33 H Handset Deregistration 31 Locator 43 Name 30 Registration 31 Hold 17 I Intercom 43 K Key tone 26 L Line mode 27 M Making calls 15 Missed calls 32 Mute 17 P Pause 15 Phonebook 19 Power failur...

Page 63: ...63 Notes ...

Page 64: ...Visit our Web site http www panasonic com help L FAQ and troubleshooting hints are available For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here One Panasonic Way Secaucus New Jersey 07094 Panasonic Sy...

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