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Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save 
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate 
service offered by your service provider/telephone company.

Before initial use, see “Getting 
Started” on page 8.

Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

Model No.

 

KX-TG6561AL
KX-TG6563AL

Digital Cordless Answering System

Model shown is KX-TG6561.

TG6561AL(e).book  Page 1  Monday, July 26, 2010  4:05 PM

Summary of Contents for KX-TG6561AL

Page 1: ... compatible with Caller ID You must subscribe to the appropriate service offered by your service provider telephone company Before initial use see Getting Started on page 8 Please access our online customer survey http panasonic net pcc tel q Operating Instructions Model No KX TG6561AL KX TG6563AL Digital Cordless Answering System Model shown is KX TG6561 ...

Page 2: ...ying phonebook entries 18 Base Unit Speed Dial Base unit speed dial 19 Programming Programmable settings 20 Special programming 25 Registering a unit 26 Caller ID Service Using Caller ID service 28 Caller list 29 Answering System Answering system 30 Turning the answering system on off 30 Greeting message 31 Listening to messages using the base unit 31 Listening to messages using the handset 32 Rem...

Page 3: ... See page 4 for replacement battery information 3 The handset cover comes attached to the handset Series Model No Base unit Handset Part No Part No Quantity KX TG6561 series KX TG6561 KX TG6561 KX TGA651 1 KX TG6563 KX TG6561 KX TGA651 3 No Accessory item Part number Quantity KX TG6561 KX TG6563 1 AC adaptor PQLV219AL 1 3 2 Telephone line cord 1 1 1 3 Rechargeable batteries 2 HHR 55AAAB or N4DHYYY...

Page 4: ...Expanding your phone system Accessory item Model number Rechargeable batteries HHR 4DPA 2B or HHR 4MRT 2B 1 Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset DECT repeater KX A272AL You can expand your phone system by registering optional handsets 6 max to a single base unit L Optional handsets may be a different colour from that of the supplied handsets Handset optional KX...

Page 5: ...y objects L It is advised not to use the equipment at a refuelling point Users are reminded to observe restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress Operating safeguards L Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners L Do not disassemble the product L Do not spill liquids deterge...

Page 6: ...AC power outlet L No 000 or other calls can be made from this device during a mains power failure L The earpiece on the handset is magnetised and may retain small metallic objects Important safety instructions When using your product basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product n...

Page 7: ...uter surface of the product with a soft cloth L Do not use benzine thinner or any abrasive powder Other information Notice for product disposal transfer or return L This product can store your private confidential information To protect your privacy confidentiality we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of transfer or ret...

Page 8: ...attery installation L USE ONLY Ni MH batteries AAA R03 size L Do NOT use Alkaline Manganese Ni Cd batteries L Confirm correct polarities S T To socket DSL ADSL filter Click Hook 220 240 V AC 50 60 Hz Click Press plug firmly Correct Wrong Use only the supplied telephone line cord L When the language selection is displayed see page 13 220 240 V AC 50 60 Hz Hooks Rechargeable Ni MH ONLY ...

Page 9: ...t using a telephone double adaptor Note for battery installation L Use the supplied rechargeable batteries For replacement we recommend using the Panasonic rechargeable batteries noted on page 4 6 L Wipe the battery ends S T with a dry cloth L Avoid touching the battery ends S T or the unit contacts Note for battery charge L It is normal for the handset to feel warm during charging L Clean the cha...

Page 10: ...ger indicator B Secure grip L Secure grip offers support when you cradle the handset between your shoulder and ear C Speaker D C Talk E s Speakerphone F Dial keypad G Receiver H Display I ic Off Power J ECO R ECO Eco mode shortcut key R Recall Flash K Microphone L Charge contacts Control type A Soft keys The handset features 3 soft keys By pressing a soft key you can select the feature shown direc...

Page 11: ... base unit range _ Out of base unit range x Paging intercom mode s Speakerphone is on page 14 C The line is in use L When flashing slowly The call is put on hold L When flashing rapidly An incoming call is now being received y Missed call 1 page 28 i The base unit transmission power is set to Low page 13 k The LCD and key backlight is off page 22 u L When displayed next to the battery icon Answeri...

Page 12: ...ays a previously dialled phone number Makes a call page 14 L Temporarily turns off the ringer for incoming calls page 15 Sets 24 hour or 12 hour clock format page 13 H Places a call on hold page 38 n Opens the phonebook Allows you to edit phone numbers page 26 29 Item Meaning m Adds new entry page 17 26 k Displays the character entry mode for phonebook search page 17 Turns the key lock feature off...

Page 13: ... base unit transmission power by up to 90 in standby mode You can turn on off one touch eco mode by just pressing ECO R The default setting is Normal When the one touch eco mode is on Low is temporarily displayed and i is shown on the handset display instead of w When the one touch eco mode is off Normal is temporarily displayed and i goes off from the handset display Note L When there is another ...

Page 14: ...list 1 j or R 2 V Select the desired phone number i W 3 V Yes i M i ic Using the base unit 1 s 2 Dial the phone number 3 When the other party answers speak into the microphone L Speak alternately with the other party 4 When you finish talking press s Note L For best performance use the speakerphone in a quiet environment L While on a call you can switch from the base unit to the handset Press C on...

Page 15: ...r volume Press or V repeatedly to select the desired volume while the handset is ringing for an incoming call Note L You can also program the handset ringer volume beforehand page 22 Temporary handset ringer off While the handset is ringing for a call you can turn the ringer off temporarily by pressing L Using the base unit When a call is being received the in use indicator flashes rapidly 1 Press...

Page 16: ...e conversation press T again Recall flash ECO R on the handset or R on the base unit allows you to use the special features of your host PBX such as transferring an extension call or accessing optional telephone services Note L To change the recall flash time see page 23 Call share You can join an existing outside call To join the conversation press C when the other handset base unit is on an outs...

Page 17: ...e dial key 0 to 9 or which contains the character you are searching for page 39 L Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key L If there is no entry corresponding to the character you selected the next entry is displayed 3 V Scroll through the phonebook if necessary 4 C Editing entries 1 Find the desired entry page 17 i 8 2...

Page 18: ...4 Copying phonebook entries You can copy phonebook entries between 2 handsets 1 1 Panasonic compatible handset Copying an entry 1 Find the desired entry page 17 i 8 2 V Copy i M 3 V Select the handset you want to send the phonebook entry to i M L When an entry has been copied Completed is displayed L To continue copying another entry V Yes i M i V Select the desired entry i M 4 ic Copying all entr...

Page 19: ... If you enter incorrectly press then start again from step 1 3 l 4 Press a dial key 0 9 to assign L A long beep is heard and the in use indicator stops flashing Note L If a phone number is assigned to a dial key which already contains a phone number the old number will be erased L We recommend you make a note of which phone numbers are stored in which dial keys To erase a stored phone number 1 l 2...

Page 20: ...he desired item in sub menu 1 i M L In some cases you may need to select from sub menu 2 i M 4 Press V or to select the desired setting i M L This step may vary depending on the feature being programmed L To exit the operation press ic Note L See page 22 for the default settings Main menu Sub menu 1 Sub menu 2 Page Caller List 29 Answer System e Play New Msg 32 Play All Msg 32 Erase All Msg 1 33 G...

Page 21: ...etup Ringer Volume Ringtone Time Settings Set Date Time 1 13 Alarm 25 Time Adjustment 1 Handset Name 25 Caller Barred 1 25 Eco Setup Transmission Power 1 13 Display Setup LCD Key Backlight Contrast Keytones Area Code 1 25 Auto Talk 15 Line Setup Recall Flash 1 16 Privacy Mode 1 Base Unit PIN 1 26 Repeater Mode 1 27 Register Register H set 27 Language Display 13 Main menu Sub menu 1 Sub menu 2 Page...

Page 22: ...m 1 Page Caller List 2 1 3 29 Set Date Time 1 0 1 r 13 Alarm 7 2 0 1 Once 2 Daily 0 Off 25 Time Adjustment 2 2 2 6 1 Caller ID 0 Manual r Intercom 2 7 4 37 Ringer Volume 3 Handset 1 6 0 1 6 Level 1 6 6 0 Off Ringtone 4 5 Handset 1 6 1 Ringtone 1 Handset Name 1 0 4 25 Caller Barred 2 1 7 r 25 Transmission Power 7 2 5 1 Normal 2 Low r 13 LCD Key Backlight 2 7 6 1 On 0 Off Contrast Display contrast 1...

Page 23: ... r 26 Repeater Mode 1 3 8 1 On 0 Off r 27 Register H set 1 3 0 27 Cancel Register 1 3 1 27 Display Change language 1 1 0 English 13 Feature Code Setting System 1 Page Play New Msg 3 2 3 32 Play All Msg 3 2 4 32 Erase All Msg 3 2 5 r 33 Start REC Record greeting 3 0 2 r 31 Play Greeting 3 0 3 31 Default Reset to pre recorded greeting 3 0 4 r 31 Number of Rings 2 1 1 4 Rings r 34 Recording Time 3 0 ...

Page 24: ...ther hear a dial tone or no one on the line when you answer the call 5 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 6 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys including confirmation tones and error tones 7 If you subscribe to a Caller ID service and want to view the caller s information after...

Page 25: ...andby mode The default setting is Off If you select On without entering any handset name Handset 1 to Handset 6 is displayed 1 8 i 1 0 4 2 Enter the desired name max 10 characters page 39 L If not required go to step 3 3 M 4 V Select the desired setting i M 2 times 5 ic Storing an area code to be deleted automatically In some situations phone numbers stored automatically in the caller list page 29...

Page 26: ... 2 Enter the phone number 24 digits max i M L To erase a digit press 3 ic Viewing editing erasing bar call numbers 1 8 i 2 1 7 2 V Select the desired entry L To exit press ic 3 To edit a number i Edit the phone number i M i ic To erase a number W i V Yes i M i ic Note L When editing press the desired dial key to add to erase Changing the base unit PIN Personal Identification Number Important L If ...

Page 27: ...itional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registration of another handset that is stored to the base unit This allows the handset to end its wireless connection with the system 1 8 i 1 3 1 L All handsets registered to the base unit are displayed 2 V Select the handset you want to cancel i M 3 V Yes i M L A confir...

Page 28: ... Even when there are unviewed missed calls y disappears from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing ic Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list C...

Page 29: ...ry in the call barred list the number is logged with 7 page 25 L If you do not want to dial the area code when making calls from the caller list you can store the area code which you want the unit to delete automatically page 25 Editing a caller s phone number before calling back 1 y 2 V Select the desired entry L If is displayed not all of the information is shown To see the remaining information...

Page 30: ...en the answering system is turned on L When the message memory becomes full If you use the pre recorded greeting message the unit automatically switches to another pre recorded greeting message asking callers to call again later If you recorded your own greeting message the same message is still announced to callers even though their messages are not recorded Turning the answering system on off Th...

Page 31: ...messages If you erase or do not record your own greeting message the unit plays a pre recorded greeting asking callers to leave a message If the message recording time page 35 is set to Greeting Only callers messages are not recorded and the unit plays a different pre recorded greeting message asking callers to call again Resetting to a pre recorded greeting message If you want to use a pre record...

Page 32: ...re not displayed Operating the answering system 8 i V Answer System i M 1 If pressed within the first 5 seconds of a message the previous message is played 2 To resume playback V Play i M Key Operation or V Adjust the speaker volume 7 Repeat message 1 8 Skip message Stop playback 4 Erase currently playing message Key Operation or V Adjust the receiver or speaker volume during playback 1 or Repeat ...

Page 33: ...stening to your messages remotely Important L In order to operate the answering system remotely you must first set a remote access code 1 8 i 3 0 6 2 To turn on remote operation enter the desired 3 digit remote access code 3 M i ic Deactivating remote operation Press in step 2 on Remote access code page 33 L The entered remote access code is deleted Using the answering system remotely 1 Dial your ...

Page 34: ...mes the phone rings Number of Rings before the unit answers a call You can select 2 to 7 rings or Auto The default setting is 4 Rings Auto The unit s answering system answers at the end of the 2nd ring when new messages have been recorded or at the end of the 5th ring when there are no new messages If you call your phone from outside to listen to new messages page 33 you know that there are no new...

Page 35: ...nently or temporarily Alternatively you can leave this service connected and change the Number of Rings to a shorter duration on your unit so your unit s answering machine can pick up the call prior to the voice mail provided by your service provider telephone company Caller s recording time You can change the maximum message recording time allowed for each caller The default setting is 3 Minutes ...

Page 36: ...vice provider telephone company not your telephone When you have new messages 6 is displayed on the handset if message indication service is available Please contact your service provider telephone company for details of this service Important L If 6 still remains on the display even after you have listened to new messages turn it off by pressing and holding for 2 seconds L To use the voice mail s...

Page 37: ...t number To page all handsets press 0 or wait for a few seconds L To stop paging press x 2 When you finish talking press s Answering an intercom call 1 Press C to answer the page 2 When you finish talking press ic 1 Press x to answer the page 2 When you finish talking press s Handset locator You can locate a misplaced handset by paging it 1 Base unit Press x and wait for a few seconds L All regist...

Page 38: ...c handset enter the handset number To page all handsets press 0 or wait for a few seconds 2 Wait for the paged party to answer L If paged party does not answer press x to return to the outside call 3 To complete the transfer Press s L The outside call is being routed to the handset To establish a conference call Press 5 L To leave the conference press s The other 2 parties can continue the convers...

Page 39: ...d on the same dial key press to move the cursor to the next space then press the appropriate dial key If you do not press any dial key within 5 seconds after entering a character the character is fixed and the cursor moves to the next space Character entry modes The available character entry modes are Alphabet ABC Numeric 0 9 Greek F Extended 1 G Extended 2 H and Cyrillic I When in these entry mod...

Page 40: ...ormation 40 Extended 1 character table N L The following are used for both uppercase and lowercase Extended 2 character table O L The following are used for both uppercase and lowercase Cyrillic character table P ...

Page 41: ...g was too short Try again Failed L Phonebook copy failed page 18 Confirm the other handset the receiver is in standby mode and try again Incomplete L The receiver s phonebook memory is full Erase the unwanted phonebook entries from the other handset the receiver and try again Memory Full L The phonebook memory is full Erase unwanted entries page 17 L Message memory is full Erase unwanted messages ...

Page 42: ...andset and try again L The handset has not been registered to the base unit Register the handset page 27 I cannot hear a dial tone L Make sure that you are using the supplied telephone line cord Your old telephone line cord may have a different wiring configuration L The base unit s AC adaptor or telephone line cord is not connected Check the connections L Disconnect the base unit from the telepho...

Page 43: ...ge is low Fully charge the batteries page 9 I fully charged the batteries but still flashes or the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again L It is time to replace the batteries page 8 The handset display is blank L The handset is not turned on Turn the power on page 12 Problem Cause solution _ is displayed L The hand...

Page 44: ...ptor turn on the handset and try again Sound quality seems to be getting worse L You have registered a handset that is not recommended page 4 The clearest sound quality is only possible by registering the recommended handset The handset does not ring L The ringer volume is turned off Adjust ringer volume page 22 The base unit does not ring L The ringer volume is turned off Adjust ringer volume pag...

Page 45: ... telephone line socket Contact your DSL ADSL provider for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is slow to display L Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later L Move closer to the base unit Time on the unit has shifted L I...

Page 46: ...unit s number of rings setting or contact your service provider telephone company page 34 My own greeting message cannot be properly heard L Record your own greeting message again page 31 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move c...

Page 47: ...entered the handset base unit L Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at least 3 days After the handset base unit are completely dry reconnect the AC adaptor and telephone line cord Insert the batteries and charge fully before use If the unit does not work properly contact an authorised service centre ...

Page 48: ...at the wall is strong enough to support the weight of the unit Base unit Charger Wall mounting template Base unit Charger Hook 65 mm Screws Not supplied Longer than 20 mm Space 6 5 mm Hooks 25 mm Screws Not supplied Longer than 20 mm Space 5 mm 65 mm 25 mm ...

Page 49: ...move the socket cover See Fig 1 2 Remove screw B and withdraw the plug See Fig 2 3 Replace screw B See Fig 3 Ensure that it screws completely into the socket recess If the screw is too long increase the hole depth or replace the screw with one 5 mm shorter 4 Replace the socket cover and tighten screw A See Fig 4 If you are satisfied with the operation of your telephone service after plugging in yo...

Page 50: ...in your cordless telephone Leave the cordless telephone disconnected and report the fault to its supplier or agent to arrange for repair L If when using the telephone the service is still faulty report the fault to Service Difficulties and Faults for attention Keep this cordless telephone in good working order while it is connected to your telephone service Its construction or internal circuit mus...

Page 51: ...haracter entry 39 Conference calls 37 Control type 10 D Date and time 13 Direct command 22 Display Contrast 22 Language 13 E Eco mode 13 Error messages 41 H Handset Deregistration 27 Locator 37 Name 25 Registration 27 Hold 15 I Incoming call barring 25 Intercom 37 K Key lock 16 Keytones 22 M Making calls Base unit 14 Handset 14 Missed calls 28 Mute 16 P Pause 14 Phonebook 17 PIN 26 Power failure 9...

Page 52: ...production in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Customer Care Centre Tel No 132600 or website www panasonic com au Attach your purchase receipt here N52 Sales Department Austlink Corporate Park 1 Garigal Road B...

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