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Operating Instructions

Model No. 

KX-TG4221
KX-TG4222
KX-TG4223

KX-TG313SK

KX-TG4224
KX-TG4225

Digital Cordless Answering System

Model shown is KX-TG4221.

Before initial use, see “Getting Started”
on page 9.

Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

Consulte  “Guía Rápida Española”, página 40.

For assistance, visit our Web site: 

http://www.panasonic.com/help

 for customers

in the U.S.A. or Puerto Rico.

Please register your product: http://www.panasonic.com/prodreg

TG422x(en)_1130_ver021.pdf   1

2012/11/30   13:53:58

Summary of Contents for KX-TG4222N

Page 1: ...e Getting Started on page 9 Thank you for purchasing a Panasonic product Please read these operating instructions before using the unit and save them for future reference Consulte Guía Rápida Española página 40 For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Please register your product http www panasonic com prodreg ...

Page 2: ...a unit 21 Caller ID Service Using Caller ID service 22 Caller list 22 Answering System Answering system 24 Turning the answering system on off 24 Greeting message 24 Listening to messages using the base unit 25 Listening to messages using the handset 25 Remote operation 26 Answering system settings 27 Voice Mail Service Voice mail service 29 Intercom Locator Intercom 30 Handset locator 30 Transfer...

Page 3: ...ies No Supplied handset qty 1 unit 1 2 units 2 3 units 3 4 units 4 5 units 5 Accessory item Order number Accessory quantity A AC adaptor PNLV226Z 1 1 1 1 1 B Telephone line cord PQJA10075Z 1 1 1 1 1 C Wall mounting adaptor 6 1 1 1 1 1 D Rechargeable batteries HHR 4DPA 2 4 6 8 10 E Handset cover 7 8 1 2 3 4 5 F Charger 9 1 2 3 4 1 KX TG4221 2 KX TG4222 3 KX TG4223 KX TG313SK 4 KX TG4224 5 KX TG4225...

Page 4: ...eries may have a different capacity from that of the supplied batteries 2 By installing this unit you can extend the range of your phone system to include areas where reception was previously not available This product can be purchased online Please visit our Web site http www panasonic com RangeExtender Expanding your phone system Handset optional KX TGA421 You can expand your phone system by reg...

Page 5: ...ccident R Do not allow the AC adaptor or telephone line cord to be excessively pulled bent or placed under heavy objects Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid or aerosol cleaners R Do not disassemble the product R Do not spill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a...

Page 6: ...afety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool 2 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock ...

Page 7: ...owing places Near obstacles such as hills tunnels underground near metal objects such as wire fences etc R Operating the product near electrical appliances may cause interference Move away from the electrical appliances Routine care R Wipe the outer surface of the product with a soft moist cloth R Do not use benzine thinner or any abrasive powder Other information CAUTION Risk of explosion if batt...

Page 8: ...Base unit Standby Approx 0 7 W Maximum Approx 3 5 W Charger Standby Approx 0 1 W Maximum Approx 1 8 W R Operating conditions 0 C 40 C 32 F 104 F 20 80 relative air humidity dry Note R Design and specifications are subject to change without notice R The illustrations in these instructions may vary slightly from the actual product 8 For assistance please visit http www panasonic com help Important I...

Page 9: ...Incorrect Click n Charger To power outlet Battery installation R USE ONLY Ni MH batteries AAA R03 size R Do NOT use Alkaline Manganese Ni Cd batteries R Confirm correct polarities Rechargeable Ni MH ONLY Battery charging Charge for about 7 hours R When the batteries are fully charged the charge indicator goes off and Fully charged is displayed Confirm Charging is displayed Charge indicator For ass...

Page 10: ...rger with a soft and dry cloth once a month Before cleaning the unit disconnect from power outlets and any telephone line cords Clean more often if the unit is exposed to grease dust or high humidity Battery level Icon Battery level High Icon Battery level Medium Low Needs charging Panasonic Ni MH battery performance supplied batteries Operation Operating time In continuous use 10 hours max 1 Not ...

Page 11: ...y MDN MCN MFN or MEN Scroll through various lists and items VOL Volume MDN or MCN Adjust the receiver or speaker volume while talking MFN CID Caller ID View the caller list MEN REDIAL View the redial list Base unit A C E B H G F D MERASEN Charge contacts Speaker MnN STOP MjN MkN VOL Volume up down M N M N Repeat Skip M N PLAY Message indicator MLOCATORN MANSWER ON OFFN ANSWER ON OFF indicator For ...

Page 12: ...our clock format is used When Spanish is selected 24 hour clock format is used R The date and time may be incorrect after a power failure In this case set the date and time again Display language You can select either English or Español as the display language The default setting is English 1 MMENUN 2 MbN Initial setting a MOKN 3 MbN Display settings a MOKN 4 MbN Change language a MOKN 5 MbN Selec...

Page 13: ...e default setting is Tone Tone For tone dial service Pulse For rotary pulse dial service 1 MMENUN 2 MbN Initial setting a MOKN 3 MbN Set tel line a MOKN 4 MbN Set dial mode a MOKN 5 MbN Select the desired setting 6 MOKN a MOFFN For assistance please visit http www panasonic com help 13 Getting Started ...

Page 14: ...calling card access number and or PIN in the phonebook a pause is also needed page 18 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 a MPAUSEN 2 Dial the phone number a M N Note R A 3 5 second pause is inserted each time MPAUSEN is pressed Answering calls When a call is being received the ringer indicator flashes rapidly 1 Lift the handset and press M...

Page 15: ...nge the flash time see page 20 For call waiting or Call Waiting Caller ID service users To use call waiting or Call Waiting Caller ID you must first subscribe with your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID an...

Page 16: ...outside call Note R A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference R To prevent other users from joining your conversations with outside callers turn privacy mode on page 20 16 For assistance please visit http www panasonic com help Making Answering Calls ...

Page 17: ...6 Key Character 7 P Q R S 7 p q r s 7 8 T U V 8 t u v 8 9 W X Y Z 9 w x y z 9 0 0 R To enter another character that is located on the same dial key first press MEN to move the cursor to the next space R in the above table represents a single space Erasing the character or number Press MFN or MEN a MCLEARN R Press and hold MCLEARN to erase all characters or numbers Finding and calling from a phoneb...

Page 18: ... bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press M N 2 MbN Select the desired entry 3 Press MOKN to dial the number Note R When storing a calling card access number and your PIN in the phonebook as one phonebook entry press MPAUSEN to add pauses after the number and PIN as necessary page 14 R If you have rotary pulse service you...

Page 19: ... R In the following table indicates the default settings R In the following table indicates the reference page number R Display menu order and sub menu may vary depending on your model Main menu Sub menu 1 Sub menu 2 Caller list 22 Answering device Play new msg msg message 25 Play all msg 25 Erase all msg 1 26 Greeting Record greeting 1 24 Check greeting 25 Pre recorded 1 Reset to pre recorded gre...

Page 20: ... cannot distinguish lines by their ringers 3 If you select one of the melody ringer tones it will continue to play for several seconds even if the caller has already hung up You may either hear a dial tone or no one on the line when you answer the call 4 The preset melodies in this product are used with permission of 2007 Copyrights Vision Inc 5 The flash time depends on your telephone exchange or...

Page 21: ...hin 90 seconds 6 Handset Press MOKN then wait until a long beep sounds Note R While registering Base in registering mode is displayed on all registered handsets R When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration to the base unit or other handsets registered to the same ba...

Page 22: ...N on a handset Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important R Only 1 person can access the caller list at a time R Make sure the unit s date and time setting is correct page 12 Viewing the caller list and calling back 1 MFN CID 2 Pres...

Page 23: ... code To activate this feature you must edit an entry in the caller list then call that number After that phone numbers from that caller s area code are edited automatically This feature can be set for each handset page 20 The default setting is On Note R Phone numbers from the 4 most recently edited area codes are automatically edited Erasing selected caller information 1 MFN CID 2 MbN Select the...

Page 24: ...e unit Press MANSWER ON OFFN to turn on off the answering system Handset 1 MMENUN 2 MbN Answering device a MOKN 3 MbN Answer on or Answer off a MOKN a MOFFN Note for base unit and handset R When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Call screening While a caller is leaving a message you can listen to the call through the handset s speaker To adjus...

Page 25: ...n recorded the base unit plays back new messages R If there are no new messages the base unit plays back all messages Operating the answering system during playback Key Operation MjN or MkN Adjust the speaker volume M N Repeat message 1 M N Skip message MnN STOP Stop playback MERASEN Erase currently playing message 1 If pressed within the first 5 seconds of a message the previous message is played...

Page 26: ... press MMENUN repeatedly until the phone number is shown in the desired format page 22 3 M N Erasing all messages 1 MMENUN 2 MbN Answering device a MOKN 3 MbN Erase all msg a MOKN 4 MbN Yes a MOKN a MOFFN Remote operation Using a touch tone phone you can call your phone number from outside and access the unit to listen to messages or change answering system settings The unit s voice guidance promp...

Page 27: ...message Key Operation 5 Erase all messages End remote operation or hang up 1 If pressed within the first 5 seconds of a message the previous message is played 2 For English voice guidance only 3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 ...

Page 28: ...ail service If your service provider telephone company cannot do this Set this unit s Ring count setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice mail service provided by your service provider telephone company before changing this sett...

Page 29: ...mail service provided by your service provider telephone company rather than the unit s answering system turn off the answering system page 24 For details see page 28 Voice mail message indication When you have new voice mail messages New Voice Mail is displayed on the handset if message indication service is available In order to listen to your voice mail messages you must dial the voice mail acc...

Page 30: ...RN Handset Press MOFFN Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press MMENUN to put the call on hold 2 MbN Intercom a MOKN 3 Select the handset you want to page by pressing the desired handset number 1 6 4 Wait for the paged party to answer R If the paged party does not an...

Page 31: ...ion of the arrow 2 Tuck the telephone line cord inside the wall mounting adaptor A Connect the AC adaptor cord and telephone line cord B A B B AC adaptor cord Hooks 3 Insert the hooks on the wall mounting adaptor into holes and on the base unit 2 1 2 1 4 Adjust the adaptor to hold the base unit then push it in the direction of the arrow until it clicks into place For assistance please visit http w...

Page 32: ... 1 4 102 mm 4 inches Wall phone plate 2 1 AC adaptor cord To remove the wall mounting adaptor While pushing down the release levers A remove the adaptor B B A A Charger Drive the screws not supplied into the wall Screws 27 2 mm 1 inches 1 16 32 For assistance please visit http www panasonic com help Useful Information ...

Page 33: ...the handset page 21 Troubleshooting If you still have difficulties after following the instructions in this section disconnect the base unit s AC adaptor then reconnect the base unit s AC adaptor Remove the batteries from the handset and then insert the batteries into the handset again General use Problem Cause solution The handset does not turn on even after installing charged batteries R Place t...

Page 34: ...charge is low Fully charge the batteries page 9 I fully charged the batteries but still flashes or the operating time seems to be shorter R Clean the battery ends and the charge contacts with a dry cloth and charge again R It is time to replace the batteries page 9 Making answering calls intercom Problem Cause solution is flashing R The handset is too far from the base unit Move closer R The base ...

Page 35: ...with this unit Disconnect the other equipment and try again Caller information is displayed late R Depending on your service provider telephone company the unit may display the caller s information at the 2nd ring or later R Move closer to the base unit The caller list incoming phone numbers are not edited automatically R The Caller ID number auto edit feature is turned off Turn it on and try agai...

Page 36: ...e forgotten your remote access code enter the remote access code setting to check your current code page 26 R The answering system is turned off Turn it on page 27 Liquid damage Problem Cause solution Liquid or other form of moisture has entered the handset base unit R Disconnect the AC adaptor and telephone line cord from the base unit Remove the batteries from the handset and leave to dry for at...

Page 37: ...e notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notic...

Page 38: ... does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to ...

Page 39: ...s identified with this logo have reduced noise and interference when used with T Coil equipped hearing aids and cochlear implants T Compatible with Hearing Aid T Coil TIA 1083 For assistance please visit http www panasonic com help 39 Useful Information ...

Page 40: ... de corriente A la toma de corriente Se requiere un filtro DSL ADSL no incluido si tiene servicio de DSL ADSL A la toma de teléfono de línea única RJ11C Filtro DSL ADSL Ganchos SOLO baterías Ni MH recargables Confirme que aparezca Cargando Clic Clic Correcto Incorrecto Unidad base CARGUE APROXIMADAMENTE DURANTE 7 HORAS Auricular Cargador Oprima firmemente el contacto 40 Para obtener ayuda visite h...

Page 41: ... Change language s OK 4 r Español s OK s OFF Idioma de la guía de voz 1 MENU s r Contestadora s OK 2 r Ajustes s OK 3 r Menú de voz s OK 4 r Español s OK s OFF Fecha y hora Auricular 1 MENU s r Fecha y hora s OK 2 Introduzca el día mes y año actuales 3 Introduzca la hora y minuto actuales formato de reloj de 24 horas 4 OK s OFF Operaciones básicas Cómo hacer y contestar llamadas Auricular Para hac...

Page 42: ... añadir entradas 1 k s MENU s r Agr Ent Nueva s OK 2 Introduzca el nombre de la persona máx 16 caracteres s OK 3 Introduzca el número telefónico de la persona máx 24 dígitos s OK 2 veces s OFF Para hacer llamadas k s r Seleccione la entrada deseada s C Contestador de llamadas Unidad base Contestador encendido apagado Oprima ANSWER ON OFF para encender y apagar el contestador de llamadas Para escuc...

Page 43: ...l auricular L Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base llame a soporte al cliente de Panasonic al 1 800 211 PANA 1 800 211 7262 Es posible añadir otro auricular accesorio a mi unidad base L Sí puede añadir hasta 6 auriculares incluyendo los que se venden con su unidad base a una sola unidad base L Para adquirir auriculares accesorios adicionales KX T...

Page 44: ...s hearing or speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at 1 800 332 5368 Phone 1 800 237 9080 Fax...

Page 45: ... original purchaser and only covers products purchased as new For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 panacare us panasonic com Online Repair Request To submit a new repair and for quick repair status visit our web site at http www panas...

Page 46: ...e or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implie...

Page 47: ...ler list edit 22 Chain dial 18 CID Caller ID 22 Conference calls 30 Customer support 20 D Date and time 12 Dialing mode 13 Display Contrast 20 Language 12 E Eco mode 10 Error messages 33 F Flash 15 20 H Handset Deregistration 21 Locator 30 Registration 21 Hold 15 I Intercom 30 K Key tone 20 M Making calls 14 Missed calls 22 Mute 15 P Pause 14 Phonebook 17 Power failure 10 Privacy mode 20 R Rediali...

Page 48: ... our Web site http www panasonic com help L FAQ and troubleshooting hints are available For your future reference We recommend keeping a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the bottom of the base unit Name and address of dealer Attach your purchase receipt here One Panasonic Way Secaucus New Jersey 07094 Panasonic System ...

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