Panasonic KX-TG1221 Operating Instructions Manual Download

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Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.

This unit is compatible with Caller ID. You must subscribe to the appropriate service
offered by your service provider/telephone company.
For assistance, visit our Web site:

http://www.panasonic.com/help

for customers in the U.S.A. or Puerto Rico.

Before initial use, see “Getting Started”

on page 8.

Consulte “Guía Rápida Española”, página 37.

Please register your product: http://www.panasonic.com/prodreg

Operating Instructions

Digital Cordless Answering System

Model shown is KX-TG1221.

Model No.

KX-TG1221
KX-TG1222
KX-TG1223

TG122x.book Page 1 Wednesday, September 29, 2010 2:13 PM

Summary of Contents for KX-TG1221

Page 1: ...rovider telephone company For assistance visit our Web site http www panasonic com help for customers in the U S A or Puerto Rico Before initial use see Getting Started on page 8 Consulte Guía Rápida Española página 37 Please register your product http www panasonic com prodreg Operating Instructions Digital Cordless Answering System Model shown is KX TG1221 Model No KX TG1221 KX TG1222 KX TG1223 ...

Page 2: ...r ID Service Using Caller ID service 21 Caller list 21 Answering System Answering system 23 Turning the answering system on off 23 Greeting message 23 Listening to messages using the base unit 24 Listening to messages using the handset 24 Remote operation 25 Answering system settings 26 Voice Mail Service Voice mail service 28 Intercom Locator Intercom 29 Handset locator 29 Transferring calls conf...

Page 3: ...221 1 KX TG1221 KX TGA120 1 KX TG1222 KX TG1221 KX TGA120 2 KX TG1223 KX TG1221 KX TGA120 3 1 Feature differences Intercom calls can be made between handsets by purchasing and registering one or more optional handsets page 4 No Accessory item Order number Quantity KX TG1221 KX TG1222 KX TG1223 1 AC adaptor PNLV226Z 1 2 3 2 Telephone line cord PQJA10075Z 1 1 1 3 Rechargeable batteries HHR 4DPA 2 4 ...

Page 4: ...stem Accessory item Order number Rechargeable batteries HHR 4DPA 1 L To order please call 1 800 332 5368 or visit http www panasonic com batterystore Battery type Nickel metal hydride Ni MH 2 x AAA R03 size for each handset T adaptor KX J66 You can expand your phone system by registering optional handsets 6 max to a single base unit L Optional handsets may be a different color from that of the sup...

Page 5: ...ill liquids detergents cleansers etc onto the telephone line cord plug or allow it to become wet at all This may cause a fire If the telephone line cord plug becomes wet immediately pull it from the telephone wall jack and do not use Medical L Consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF ra...

Page 6: ...noise free communications place your base unit at a convenient high and central location with no obstructions between the handset and base unit in an indoor environment away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting the base uni...

Page 7: ... As an ENERGY STAR Partner Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark Specifications Standard DECT 6 0 Digital Enhanced Cordless Telecommunications 6 0 Frequency range 1 92 GHz to 1 93 GHz RF transmission power 115 mW max Power source 120 V AC 60 Hz Power consumption Base unit Standby Approx 0 7 W Maximum A...

Page 8: ...size L Do NOT use Alkaline Manganese Ni Cd batteries L Confirm correct polarities S T Battery charge Charge for about 7 hours L When the batteries are fully charged Fully charged is displayed DSL ADSL filter Hooks Click Press plug firmly 120 V AC 60 Hz To single line telephone jack RJ11C Click Correct Wrong 120 V AC 60 Hz Hooks L When the date and time setting is displayed see page 11 Rechargeable...

Page 9: ... feel warm during charging L Clean the charge contacts of the handset base unit and charger with a soft and dry cloth once a month Clean more often if the unit is exposed to grease dust or high humidity Battery level Panasonic Ni MH battery performance supplied batteries 1 If Eco mode is on Note L Actual battery performance depends on usage and ambient environment L Even after the handset is fully...

Page 10: ...tems VOL Volume or V Adjust the receiver or speaker volume while talking CID Caller ID View the caller list REDIAL View the redial list Base unit A Charge contacts B Speaker C ERASE D STOP E 7 8 Repeat Skip F 6 PLAY Message indicator G LOCATOR H ANSWER ON OFF ANSWER ON OFF indicator I VOL Volume V Display Handset display items A M C B D E J H K G I F L A Item Meaning w Within base unit range L Whe...

Page 11: ...is English 1 MENU 2 r Initial setting s OK 3 r Display settings s OK 4 r Change language s OK 5 r Select the desired setting 6 OK s OFF Note L How to change from Spanish back to English Voice guidance language You can select either English or Español as the voice guidance language of the answering system The default setting is English 1 MENU 2 r Answering device s OK 3 r Settings s OK 4 r Voice pr...

Page 12: ...or assistance please visit http www panasonic com help 2 r Initial setting s OK 3 r Set tel line s OK 4 r Set dial mode s OK 5 r Select the desired setting 6 OK s OFF TG122x book Page 12 Wednesday September 29 2010 2 13 PM ...

Page 13: ... when making calls using a PBX or long distance service When storing a calling card access number and or PIN in the phonebook a pause is also needed page 17 Example If you need to dial the line access number 9 when making outside calls with a PBX 1 9 s PAUSE 2 Dial the phone number s C Note L A 3 5 second pause is inserted each time PAUSE is pressed Repeat as needed to create longer pauses Answeri...

Page 14: ...ime see page 19 For call waiting or Call Waiting Caller ID service users To use call waiting you must first subscribe to call waiting from your service provider telephone company This feature allows you to receive calls while you are already talking on the phone If you receive a call while on the phone you will hear a call waiting tone If you subscribe to both Caller ID and Call Waiting with Calle...

Page 15: ...Note L A maximum of 4 parties including 1 outside party can join a conversation using 3 extensions 4 way conference L To prevent other users from joining your conversations with outside callers turn call sharing mode off page 19 TG122x book Page 15 Wednesday September 29 2010 2 13 PM ...

Page 16: ... the same dial key first press to move the cursor to the next space L in the above table represents a single space Erasing the character or number Press or s CLEAR L Press and hold CLEAR to erase all characters or numbers Finding and calling a phonebook entry Scrolling through all entries 1 k 2 r Select the desired entry 3 C Searching by first character 1 k 2 Press the dial key 9 which contains th...

Page 17: ... a calling card access number or bank account PIN that you have stored in the phonebook without having to dial manually 1 During an outside call press k 2 r Select the desired entry 3 Press OK to dial the number Note L When storing a calling card access number and your PIN in the phonebook as one phonebook entry press PAUSE to add pauses after the number and PIN as necessary page 13 L If you have ...

Page 18: ...ing s OK L This step may vary depending on the feature being programmed L To exit the operation press OFF Note L In the following table indicates the default settings Main menu Sub menu 1 Sub menu 2 Page Caller list 21 Answering device Play new msg msg message 24 Play all msg 24 Erase all msg 1 25 25 Greeting Record greeting 1 23 Check greeting 24 Pre recorded 1 24 Settings Remote code 1 111 25 Ri...

Page 19: ...setting should stay at 700 ms unless pressing FLASH fails to pick up the waiting call 7 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys including confirmation tones and error tones 8 If you subscribe to a Caller ID service and want to view the caller s information after lifting up the handset to answer a call turn off this feature 9 The handset ...

Page 20: ...his step L The next step must be completed within 90 seconds 6 Handset Press OK then wait until a long beep sounds Note L While registering Base in registering mode is displayed on all registered handsets L When you purchase an additional handset refer to the additional handset s installation manual for registration Deregistering a handset A handset can cancel its own registration or the registrat...

Page 21: ...ars from the standby display if the following operation is performed by one of the registered handsets Being replaced on the base unit or charger Pressing OFF Phonebook name display When caller information is received and it matches a phone number stored in the phonebook the stored name in the phonebook is displayed and logged in the caller list Caller list Important L Only 1 person can access the...

Page 22: ...y in the caller list then call that number After that phone numbers from that caller s area code are edited automatically This feature can be set for each handset page 19 The default setting is On Note L Phone numbers from the 4 most recently edited area codes are automatically edited L If you move to another area you can turn this feature off to erase previously edited area codes To use this feat...

Page 23: ...allers even though their messages are not recorded Turning the answering system on off Press ANSWER ON OFF to turn on off the answering system 1 MENU 2 r Answering device s OK 3 r Answer on or Answer off s OK s OFF Note for base unit and handset L When the answering system is turned on the ANSWER ON OFF indicator on the base unit lights up Call screening While a caller is leaving a message you can...

Page 24: ...on the base unit flashes Press 6 L If new messages have been recorded the base unit plays back new messages L If there are no new messages the base unit plays back all messages Operating the answering system during playback 1 If pressed within the first 5 seconds of a message the previous message is played Erasing all messages Press ERASE 2 times while the unit is not in use Listening to messages ...

Page 25: ...ance prompts you to press certain dial keys to perform different operations Remote access code A 3 digit remote access code must be entered when operating the answering system remotely This code prevents unauthorized parties from listening to your messages remotely The default setting is 111 Important L To prevent unauthorized access to this product we recommend that you regularly change the remot...

Page 26: ...anish voice guidance only Turning on the answering system remotely If the answering system is off you can turn it on remotely 1 Dial your phone number from a touch tone phone 2 Let the phone ring 15 times L A long beep is heard 3 Enter your remote access code within 10 seconds after the long beep L The greeting message is played back L You can either hang up or enter your remote access code again ...

Page 27: ...e company please contact your service provider telephone company to deactivate your voice mail service If your service provider telephone company cannot do this Set this unit s Ring count setting so that this unit s answering system answers calls before the voice mail service of your service provider telephone company does It is necessary to check the number of rings required to activate the voice...

Page 28: ...ce mail messages Soon after you hang up a call or after the phone stops ringing your unit checks the phone line to see if new voice mail messages have been recorded Turn this feature off when You do not subscribe to voice mail service Your service provider telephone company does not send voice mail tones Your phone is connected to a PBX If you are not sure which setting is required contact your se...

Page 29: ...p for 1 minute 2 To stop paging Base unit Press LOCATOR Handset Press OFF Transferring calls conference calls Outside calls can be transferred or a conference call with an outside party can be made between 2 handsets 1 During an outside call press MENU 2 r Intercom s OK 3 Select the handset you want to page by pressing the desired handset number 1 6 4 Wait for the paged party to answer L If the pa...

Page 30: ... com help Wall mounting Charger only Drive the screws not supplied into the wall Note L Make sure that the wall and the fixing method are strong enough to support the weight of the unit 25 4 mm 1 inch Screws Hooks TG122x book Page 30 Wednesday September 29 2010 2 13 PM ...

Page 31: ...ding was too short Try again No link to base Reconnect main base AC adaptor L The handset has lost communication with the base unit Move closer to the base unit and try again L Unplug the base unit s AC adaptor to reset the unit Reconnect the adaptor and try again L The handset s registration may have been canceled Re register the handset page 20 Problem Cause solution The handset does not turn on...

Page 32: ...e solution The handset beeps and or 7 flashes L Battery charge is low Fully charge the batteries page 8 I fully charged the batteries but 7 still flashes or the operating time seems to be shorter L Clean the battery ends S T and the charge contacts with a dry cloth and charge again L It is time to replace the batteries page 8 Problem Cause solution w is flashing L The handset is too far from the b...

Page 33: ...nnecting a DSL ADSL filter between the base unit and the telephone line jack Contact your DSL ADSL provider for details L The name display service may not be available in some areas Contact your service provider telephone company for details L Other telephone equipment may be interfering with this unit Disconnect the other equipment and try again Caller information is displayed late L Depending on...

Page 34: ...ber of rings setting or contact your service provider telephone company page 27 I cannot operate the answering system L Someone is using the unit Wait for the other user to finish L A caller is leaving a message Wait for the caller to finish L The handset is too far from the base unit Move closer I cannot operate the answering system remotely L The remote access code is not set Set the remote acce...

Page 35: ...advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact a Factory Service Center or other Authorized Servicer If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resol...

Page 36: ...e cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV or VCR If interference is experienced move the cordless telephone further away from the TV or VCR This will often reduce or eliminate interference FCC RF Exposure Warning L This produc...

Page 37: ...Guía Rápida Española 37 Para obtener ayuda visite http www panasonic com help solo en inglés Guía Rápida Española TG122x book Page 37 Wednesday September 29 2010 2 13 PM ...

Page 38: ...Guía Rápida Española 38 Para obtener ayuda visite http www panasonic com help solo en inglés TG122x book Page 38 Wednesday September 29 2010 2 13 PM ...

Page 39: ...Guía Rápida Española 39 Para obtener ayuda visite http www panasonic com help solo en inglés TG122x book Page 39 Wednesday September 29 2010 2 13 PM ...

Page 40: ...Guía Rápida Española 40 Para obtener ayuda visite http www panasonic com help solo en inglés TG122x book Page 40 Wednesday September 29 2010 2 13 PM ...

Page 41: ...turday Sunday 10 am to 7 pm EST TTY users hearing or speech impaired users can call 1 877 833 8855 TTY users hearing or speech impaired users can call 1 866 605 1277 Purchase Parts Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at http www pstc panasonic com or send your request by E mail to npcparts us panasonic com You may also contact us directly at...

Page 42: ...ased and serviced in the United States or Puerto Rico This Limited Warranty is extended only to the original purchaser and only covers products purchased as new For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to PSTC Panasonic Exchange Center 4900 George McVay Drive Suite B Door 12 McAllen TX 78503 panacare us panasonic com When ...

Page 43: ... messages cost of having someone remove or re install an installed unit if applicable travel to and from the servicer The items listed are not exclusive but are for illustration only ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY Some states do not allow the exclusion or limitation of incidental or consequential damage...

Page 44: ... Chain dial 17 CID Caller ID 21 Conference calls 29 Customer support 19 D Date and time 11 Dialing mode 11 Display Contrast 19 Language 11 E Eco mode 9 Error messages 31 F Flash 14 H Handset Deregistration 20 Locator 29 Registration 20 Hold 14 I Intercom 29 K Key tone 19 M Making calls 13 Missed calls 21 Mute 14 P Pause 13 Phonebook 16 Power failure 9 R Redialing 13 Ringer tone 19 Rotary pulse ser...

Page 45: ...Notes 45 TG122x book Page 45 Wednesday September 29 2010 2 13 PM ...

Page 46: ...Notes 46 TG122x book Page 46 Wednesday September 29 2010 2 13 PM ...

Page 47: ...Notes 47 TG122x book Page 47 Wednesday September 29 2010 2 13 PM ...

Page 48: ...or to the base unit 2 Check if telephone line cord is connected 3 Use rechargeable Ni MH batteries Alkaline Manganese Ni Cd batteries CANNOT be used 4 Read troubleshooting page in the Operating Instructions If your product is not working properly IMPORTANT Visit our Web site http www panasonic com help L FAQ and troubleshooting hints are available Attach your purchase receipt here One Panasonic Wa...

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