Panasonic KX-TCD961CXB Operating Instructions Manual Download

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Operating Instructions

Model No.

Digital Cordless Answering System

KX-TCD961CXB

ABC

DEF

G H I

J K L

MNO

PQRS

TUV

WXYZ

INT'

ANSWER ON

SELECT

ERASE

GREETING

Charge the batteries for about 4 hours before initial use.

PLEASE READ BEFORE USE AND SAVE.

KX-TCD961CXB(01~05) 99.12.3 2:01 PM Page 1

Summary of Contents for KX-TCD961CXB

Page 1: ...Answering System KX TCD961CXB 1 ABC2 DEF3 GHI 4 JKL5 MNO6 PQRS7 TUV8 0 WXYZ9 R INT ANSWER ON SELECT ERASE GREETING OK C Charge the batteries for about 4 hours before initial use PLEASE READ BEFORE USE AND SAVE KX TCD961CXB 01 05 99 12 3 2 01 PM Page 1 ...

Page 2: ...hone For your future reference Serial No Date of purchase found on the bottom of the unit Name and address of dealer Accessories Included AC Adaptor p 11 one one one one three Handset Cover p 10 Belt Clip p 10 Telephone Line Cord p 11 Battery p 10 KX TCD961CXB 01 05 99 12 3 2 01 PM Page 2 ...

Page 3: ...t Location Calls are transmitted between the base unit and the handset using wireless radio waves For maximum distance and noise free operation the recommended base unit location is Away from electrical appliances such as a TV radio personal computer or another telephone In a HIGH and CENTRAL location with no obstructions such as walls KX TCD961CXB 01 05 99 12 3 2 01 PM Page 3 ...

Page 4: ...e Batteries in the Handset 10 Using the Belt Clip 10 Connections 11 Battery Charge 12 Turning the Power ON 13 Selecting the Dialing Mode 13 Selecting the Handset Ringer Volume Pattern 14 Selecting the Base Unit Ringer Volume Pattern 15 Preparing the Answering System 16 Selecting the Voice Guidance Language 16 Greeting Message 17 Programming Summary for the Answering System 18 Time and Day Adjustme...

Page 5: ...om One Handset to Another 55 Conference 56 Setting the Call Waiting Tone 56 Chapter 4 Answering System Automatic Answering Operation 38 Setting the Unit to Answer Calls 38 Listening to Messages 39 Erasing Messages 40 Recording a Memo Message 40 Remote Operation from a Touch Tone Phone 41 Setting the Remote Code 42 Direct Remote Operation 43 Remote Operation with the Handset 45 Replacing the Batter...

Page 6: ...17 25 40 Locator Intercom Button p 25 48 53 Repeat Button p 39 Skip Button p 39 New Message Button p 39 Button and Indicator p 38 Memo Button p 40 Stop Button p 17 39 Volume Buttons p 17 In Use Indicator p 48 Charge Indicator p 12 ANSWER ON GREETING ERASE SELECT 6 Location of Controls Base unit KX TCD961CXB 06 16 99 12 3 2 04 PM Page 6 ...

Page 7: ... Navigator Key F G p 14 22 23 24 28 Cancel Button p 18 22 23 24 28 C Intercom Button p 13 18 25 28 56 INT OK Button p 14 28 OK Power Button p 13 Program Button p 13 18 24 27 28 Recall Button p 27 R Redial Pause Button p 23 26 Talk Button p 22 Chapter 1 Preparation 7 Handset KX TCD961CXB 06 16 99 12 3 2 04 PM Page 7 ...

Page 8: ...levels 0 8 while using the answering system p 17 39 12 messages have been recorded When the number of messages Ex 64 messages flashes rapidly memory is full Erase some or all of the messages p 40 The recording time is set to greeting only p 20 When is pressed to page another handset or answer a page from another handset the handset number is displayed SELECT Base unit display KX TCD961CXB 06 16 99...

Page 9: ...wering calls It flashes when an outside call is being received The direct call icon is displayed when this mode is turned on p 30 The call prohibition icon is displayed when this mode is turned on p 31 The program icon indicates that the unit is in the programming mode The handset is operating the answering system remotely p 45 The battery icon indicates the battery strength p 12 is pressed while ...

Page 10: ...s shown Then install the handset cover If the rechargeable batteries are not inserted correctly the handset will not work Using the Belt Clip You can hang the handset on your belt or pocket using the belt clip To remove the belt clip KX TCD961CXB 06 16 99 12 3 2 04 PM Page 10 ...

Page 11: ...n connect the cords as shown USE ONLY WITH Panasonic AC ADAPTOR KX TCA11CE Be careful not to confuse the telephone line jack with the AC adaptor jack on the base unit If connected improperly the base unit will not work and damage may occur The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use The unit will not work during a power failure We recommen...

Page 12: ...it is subject to grease dust or high humidity Otherwise the batteries may not charge properly If the batteries are fully charged you do not have to place the handset on the base unit until flashes This will maximize the battery life The batteries cannot be overcharged Nickel metal hydride Ni MH rechargeable batteries AAA size are available When you replace the batteries you must program the batter...

Page 13: ...mber is displayed 1 Press then 2 Press 3 Enter the base unit password The factory preset is 0000 To change the base unit password see page 29 4 Press The current mode is displayed 1 Tone 2 Pulse 1 3 INT Selecting the Dialing Mode You can program the dialing mode to tone or pulse If you have touch tone service set to tone If rotary or pulse service is used set to pulse The factory preset is tone Ma...

Page 14: ...o select the desired pattern You can also press to to select the pattern Each time you press a button the selected pattern is displayed and sounds 5 Press A confirmation tone sounds and the display will return to the stand by mode 6 1 OK F23U i Selecting the Handset Ringer Volume Pattern You can program the desired handset ringer volume and pattern Make sure that the power is ON p 13 and the unit ...

Page 15: ...tone sounds and the display will return to the stand by mode 0 3 2 1 22u2 Ringer volume 3 levels HIGH MEDIUM LOW are available The factory preset is MEDIUM When set to OFF the base unit will not ring 1 Press then 2 Press then The current ringer pattern is displayed 3 Press the desired ringer pattern to Each time you press a button the selected pattern is displayed and sounds 4 Press A confirmation...

Page 16: ...h or Slovakian The factory preset is 1 Czech 1 Press then 2 Press is displayed on the handset P is displayed on the base unit 3 Press The current setting is displayed on the base unit 6 INT 4 To select to Slovakian press OR To select to Czech press The setting is displayed 5 Press 1 2 KX TCD961CXB 06 16 99 12 3 2 04 PM Page 16 ...

Page 17: ...ress To change the message repeat from step 1 To adjust the speaker volume 9 levels To increase press To decrease press GREETING GREETING Greeting message sample Hello this is your name and or number Sorry I cannot take your call Please leave a message after the beep Thank you To erase a recorded greeting message 1 Press 2 Press while the message is being played The unit will answer a call with a ...

Page 18: ... the greeting monitor function p 21 To select the voice guidance language p 16 Press i If flashes on the handset display and an alarm tone sounds move closer to the base unit and try again To cancel during programming press Start again from the beginning To return to the previous step during programming press When programming is completed a confirmation tone sounds If 6 beeps sound on the base uni...

Page 19: ...nter the current time hour and minute using a 4 digit number Ex To set 13 30 enter 1330 The entered number is displayed on the base unit 5 Press repeatedly to set the day The unit announces the day 6 Press The unit announces the time day The clock starts working 0 INT If a power failure occurs the adjusted time day will be erased The accuracy of the clock is approximately 45 seconds a month at roo...

Page 20: ... the greeting message and then hang up The unit will not record any incoming messages 1 Press then 2 Press is displayed on the handset P is displayed on the base unit 3 Press The current setting is displayed on the base unit 1 1 minute 2 3 minutes 3 greeting only 4 Press or to select the recording time The setting is displayed 5 Press If you select greeting only is displayed on the base unit 3 2 1...

Page 21: ...gs before the answering system answers a call from 2 to 7 or AUTO for Toll Saver The factory preset is AUTO Toll Saver When set to AUTO When you call the unit from a touch tone telephone If the unit answers on the 2nd ring there is at least one new message If the unit answers on the 5th ring there are no new messages Hang up when you hear the 3rd ring This will save you the toll charge for the cal...

Page 22: ...ncel press firmly 2 Press After a few seconds the display will start showing the length of the call 3 To hang up press or place the handset on the base unit The handset will return to the stand by mode C C 1 Press 2 Dial a phone number The dialed number is displayed After a few seconds the display will start showing the length of the call If flashes and an alarm tone sounds after pressing move clo...

Page 23: ...d Press The last number dialed is automatically redialed To redial after confirming the numbers in redial memory The unit automatically stores the last 10 numbers dialed into redial memory 1 Press The last number dialed is displayed 2 Select the desired number by pressing You can also search from the most recent to oldest number by pressing G To search from the oldest to most recent number press F...

Page 24: ...steps 1 through 4 C C I 1 Press G or F until the desired phone number is displayed You can also enter the desired memory station number 00 to after pressing G or F To exit the speed dialer memory press 2 Press The number is automatically dialed C I To erase a stored number 1 Press G or F until the desired phone number is displayed You can also enter the desired memory station number 00 to after pr...

Page 25: ...ailable between the handset and the base unit Paging the handset from the base unit Handset locator Using this feature you can locate a misplaced handset 1 Base unit Press The handset rings for 1 minute and flashes To stop paging press again 2 Handset Press to answer 3 Base unit Talk into the MIC 4 Handset or base unit To end the intercom press or During an intercom call If two tones sound an inco...

Page 26: ...base unit password p 29 The factory preset is 0000 4 Press The current timing is displayed 1 3 seconds 2 5 seconds 3 3 INT 5 To select 5 seconds press OR To select 3 seconds press 6 Press A confirmation tone sounds and the display will return to the stand by mode 1 2 Setting the pause timing You can set the pause timing to 3 seconds or 5 seconds depending on your PBX requirements The factory prese...

Page 27: ...canceled when the power is turned OFF p 13 Using the Recall Feature is used to access special telephone services optional such as call waiting Contact your telephone company business office for details If your unit is connected to a PBX pressing allows you to access some features of your host PBX such as transferring an extension call R R Temporary Tone Dialing For Rotary or Pulse Service Users Pr...

Page 28: ...and by mode display p 51 F32 To select the talk mode display p 33 F33 To select the battery type p 57 F41 To set the call prohibition mode p 31 F42 To set the direct call number p 30 F5 To set the handset password p 29 F6 To select the receiver volume p 22 F70 To cancel the base unit p 50 F71 To register to the base unit p 48 F9 To clear the redial memory p 23 F0 To clear the handset settings p 37...

Page 29: ...gistering a handset in the base unit p 48 Canceling a handset p 50 and Setting the bell selection p 51 Once you have programmed the password you cannot confirm it We recommend you write down the password If you forget it please consult your nearest Panasonic Service Center If 5 beeps sound in step 3 the entered password is incorrect Enter the correct password Setting the Password On the handset Yo...

Page 30: ...mber you wish to set skip to step 5 4 Enter the phone number up to 24 digits If you misdial press The digits are erased from the right To erase all digits press firmly 5 Press A confirmation tone sounds The display will return to the stand by mode then is displayed C C OK To change the direct call number Enter the new direct call number in step 4 To turn OFF the direct call mode 1 Press 2 Press G ...

Page 31: ...e call prohibition mode by programming The factory preset is OFF If you forget your handset password please consult your nearest Panasonic Service Center 1 Press 2 Press G or F until F4 i is displayed 3 Press 4 Enter the handset password p 29 The current mode is displayed 1 ON 0 OFF 5 Press G or F to select ON You can also press to select ON 6 Press A confirmation tone sounds The display will retu...

Page 32: ...ational calls cannot be made For selected handset s you can assign up to 6 call restriction numbers up to 8 digits Set the call restricted handset s and the restriction number s by programming The factory preset is OFF 8 Press A confirmation tone sounds and the display will return to the stand by mode 1 Press then 2 Press 3 Enter the base unit password p 29 The current registered handset number s ...

Page 33: ... Press The current setting is displayed 1 Length of the call 0 Dialed phone number 4 Press G or F to select the desired setting You can also press or to select the setting 5 Press A confirmation tone sounds and the display will return to the stand by mode 1 0 OK F32U i Ex Length of the call is selected During a conversation the display will be as follows Length of the call Ex 1 h 30 min 40 sec Dia...

Page 34: ...rier code 01163 The second carrier service is cheaper Area code 069 Dialed number 069 12345 Sent number 01163 069 12345 Dialed number 040 54321 Sent number 040 54321 Example 2 Second carrier code 01163 The second carrier service is cheaper Area code 04 Dialed number 0451 12345 Sent number 01163 0451 12345 Dialed number 0431 54321 Sent number 01163 0431 54321 If you do not store any area codes all ...

Page 35: ...and To return to the stand by mode press or wait for 60 seconds 2 1 1 9 INT To store the area code s 1 Press then 2 Press 3 Enter the base unit password p 29 4 Press 5 Enter the area code up to 5 digits 6 Press A confirmation tone sounds 02 is displayed To continue entering another area code enter the next number then press 7 Press A confirmation tone sounds To return to the stand by mode press or...

Page 36: ...K 1 Press 2 Press G or F until F26 is displayed then press The current setting is displayed 1 ON 0 OFF OK 3 Press G or F to select the desired setting You can also press or to select OFF or ON 4 Press A confirmation tone sounds and the display will return to the stand by mode 1 0 1 Press 2 Press G or F until F25 is displayed then press The current setting is displayed 1 ON 0 OFF 3 Press G or F to ...

Page 37: ...andset receiver volume MEDIUM Redial memory All clear Function Initial setting On the handset On the base unit 1 Press 2 Press G or F until F0 is displayed then press 3 Enter the handset password p 29 4 Press A confirmation tone sounds and the display will return to the stand by mode OK 1 Press then 2 Press 3 Enter the base unit password p 29 4 Press A confirmation tone sounds and the display will...

Page 38: ...The unit will announce the remaining recording time if it is less than 5 minutes If you hear Memory full and the indicator flashes rapidly erase some or all of the messages p 40 If you do not want the unit to answer calls press again to turn off the answering system The indicator light goes out You can also turn on the answering system remotely using any other phone p 44 Monitoring incoming calls ...

Page 39: ...y The unit announces the number of new messages and plays them back During playback the display shows the message number To increase the volume press To decrease the volume press Listening to all recorded messages Press and hold firmly until a short beep sounds At the end of the last message 3 beeps sound After the announcement the unit will automatically turn the answering system back on Flash Me...

Page 40: ...ne time 1 Press Press the same key again to erase all messages is heard 2 Within 5 seconds press again A long beep sounds and No message is heard The base unit display shows 0 ERASE ERASE Erasing a specific message Press while the message you want to erase is being played The unit erases the message A short beep will sound and the unit will continue to play the next message ERASE Recording a Memo ...

Page 41: ...rom a touch tone phone Enter your remote code p 42 during or after the greeting message The number of new messages is heard Enter the direct remote command p 43 If you do not enter any command within 3 seconds all message playback will start To end the remote operation hang up The messages are saved The unit will announce the remaining recording time after playback If you hear Memory full after pl...

Page 42: ...t use the remote operation functions p 43 44 1 Press then 2 Press is displayed on the handset P is displayed on the base unit 3 Press 4 Press The display goes out 5 Press To cancel reprogram a new remote code 1 INT 1 Press then 2 Press is displayed on the handset P is displayed on the base unit 3 Press 4 Enter a remote code by using a 3 digit number 000 999 The entered number is displayed on the b...

Page 43: ...me playback press again within 15 seconds or the help menu will start GREETING MESSAGE RECORDING A series of short beeps will sound followed by a long beep Talk immediately after the long beep The recording is stopped The recorded message is played 9 RECORD 4 5 1 2 9 7 9 4 5 0 ERASING A SPECIFIC MESSAGE During playback The current message is erased A short beep will sound and the next message will...

Page 44: ...lephone you cannot enter the remote code for other options If your remote code is not stored you cannot turn on the answering system remotely Skipping the greeting message After calling your unit press during the greeting message The unit skips the rest of the greeting message and callers can start recording their message after the long beep Recording your own message Marker message You can record...

Page 45: ... command the help menu will start After the help menu all message playback will start To end the remote operation press The messages are saved The unit will announce the ramaining recording time after playback If you hear Memory full after playback erase some or all of the messages p 46 Help menu If no commands are entered after you press and the unit will start the following help menu Press 4 to ...

Page 46: ... the next message will be played ERASING ALL MESSAGES All recorded messages are erased A long beep sound and No message are heard ANSWERING SYSTEM OFF The answering system is turned off and will not answer calls until turned on again ANSWERING SYSTEM ON The answering system is turned on and is in the stand by mode for receiving calls Recording your telephone conversation using the handset You can ...

Page 47: ...You can register and operate your handset at up to 4 base units Since each base unit forms a radio cell you can extend the range or area in which you can make answer calls with the same handset by placing the base units in suitable locations For example you can use a handset in different radio areas such as at home or the office However calls in progress are canceled when the unit moves to another...

Page 48: ...s before initial use Make sure that the power is ON p 13 and the unit is in the stand by mode Register the handset number within 1 minute If not registered within 1 minute press on the handset to cancel the programming mode Then start again from step 1 The base unit number which the handset is currently in contact with can be displayed in the stand by mode p 51 Calls both incoming and outgoing can...

Page 49: ...ed base unit access You can only select one registered base unit 1 to 4 you want to operate You can choose the base unit telephone line where you can make receive calls The factory preset is Automatic base unit access To select the desired base unit program as follows 1 Press 2 Press G or F until F i is displayed 3 Press The current setting is flashing 0 Automatic base unit access 1 to 4 The regis...

Page 50: ...ou want to cancel The selected handset number s flash es If you misdial press the number s again 5 Press A confirmation tone sounds and the display will return to the stand by mode 7 INT 1 Press 2 Press G or F until F70 is displayed 3 Press 4 Enter the handset password p 29 Registered base number s is are displayed 5 Press the canceling base unit number to The selected base unit number flashes 6 P...

Page 51: ...irst then if it does not answer all other handsets will ring First handset The factory preset is All handsets To change the bell selection program as follows Selecting specified handset s You can choose which handset s you want to ring You can choose whether to display the currently connected base unit number handset number or no display while in the stand by mode The factory preset is the base un...

Page 52: ...t 8 Press A confirmation tone sounds and the display will return to the stand by mode 6 1 1 Press then 2 Press 3 Enter the base unit password p 29 The current setting is displayed 1 All handsets 2 Specified handset s 3 First handset 4 Press The current registered handset number s is are displayed 5 Enter the handset number you want to ring The selected handset number flashes If you misdial press t...

Page 53: ... or base unit To end the intercom press or Paging all the handsets from the base unit All paging The base unit user can talk with the handset user who answers first 1 Base unit Press to display the handset number which you want to page then press The handset rings for 1 minute To stop paging press 2 Handset Press to answer 3 Base unit Talk into the MIC 4 Handset or base unit To end the intercom pr...

Page 54: ...tween handsets Ex Handset 1 is paging Handset 2 Intercom calls can be conducted within the radio area of the current base unit but not with units in neighbouring radio areas 3 Handset 2 When the unit rings press to answer The intercom duration is displayed 4 Handsets 1 and 2 To end the intercom press i 2 888800 00 0 i Intercom KX TCD961CXB 47 56 99 12 3 2 20 PM Page 54 ...

Page 55: ...ferring a call Handset 1 Press The transfer is completed Handset 2 can answer the call OR Ending the intercom Handset 1 Press Handset 1 returns to the call INT INT INT Transferring a call without the intercom This feature enables you to transfer the call to another handset without waiting for the paged handset to answer Ex Handset 1 is transferring a call to Handset 2 1 Handset 1 During a call pre...

Page 56: ...e the calls together to establish a conference call between handsets registered to the same base unit 1 Handset 1 During a call press Then enter the desired handset number The call is put on hold If there is no answer press to return to the call 2 Handset 2 When the unit rings press to answer INT INT 1 Press 2 Press G or F until F24 is displayed 3 Press The current setting is displayed 1 ON 0 OFF ...

Page 57: ...ase use only Panasonic P 03H or P P03S batteries If the rechargeable batteries are not inserted correctly the handset will not work Nickel metal hydride Ni MH rechargeable batteries AAA size are available Please use only Panasonic HHR P03H batteries Please return the rechargeable batteries to your sales shop at the end of their useful life Selecting the battery type Three Nickel cadmium Ni Cd batt...

Page 58: ...ttery also depends on correct maintenance Charging and discharging are the most important factors You should take notice of the following to maintain the life of the battery as long as possible Ni Cd Ni MH batteries have a kind of memory the memory effect If fully charged batteries are used several times only for 15 minutes in the handset and then recharged the capacity of the batteries will be re...

Page 59: ...is out of range Move closer to the base unit and make the call again Plug in the AC adaptor Locate the handset and base unit away from other electrical appliances p 3 Move closer to the base unit Turn the power ON p 13 The ringer is set to OFF Select the desired volume level p 14 The ringer is set to OFF Set to HIGH MEDIUM or LOW p 15 Check that the dialing mode selection is correct p 13 The unit ...

Page 60: ...ramming You cannot store a phone number while the unit is in the talk or intercom mode Do not pause for over 60 seconds while storing To answer the call lift the handset or press Start again from the beginning after hanging up The handset is too far from the base unit The handset is engaged in an outside call Wait until the in use indicator light goes out The handset is not in the same radio area ...

Page 61: ...thin 1 minute after the ringer tone sounds or programming will be canceled p 48 Answering System Problem The answering system is on but incoming messages are not recorded The number of messages on the base unit display and the ANSWER ON indicator light flashes rapidly and no new messages are recorded Remedy The recording time is set to greeting only Select 1 minute or 3minutes p 20 Memory is full ...

Page 62: ... light goes out Make sure you enter the correct remote code The answering system may not respond if the tones are too short to activate the unit Press each button firmly The answering system is off Turn it on p 44 Someone is operating the answering system You are too far from the base unit Move closer to the base unit The unit is recording a message To answer the call press To answer the call pres...

Page 63: ...n the charge contacts and charge again p 12 Unplug the AC adaptor and turn the power OFF to reset Plug in the AC adaptor and turn the power ON Then try again The handset has been canceled or has not been registered Register the handset p 48 Re install the handset batteries and try again Programming is not possible while the unit is in the talk or intercom mode Move closer to the base unit Check th...

Page 64: ...he main disconnect device ensure that the AC outlet is located installed near the unit and is easily accessible Placement 1 Do not place heavy objects on top of this unit 2 Care should be taken so that objects do not fall onto and liquids are not spilled into the unit Do not subject this unit to excessive smoke dust mechanical vibration or shock 3 Place the unit on a flat surface For best performa...

Page 65: ... covered in the warranty even if lightning protection is installed WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE If there is any trouble disconnect the unit from the telephone line and connect a known working phone If the known working phone operates properly do not reconnect the unit to the telephone line until the problem has been repaired If ...

Page 66: ...d for a wide range of applications For example this telephone can be used within a network of base units and handsets constituting a telephone system which operates up to 6 handsets at one base unit allows an intercom between 2 handsets allows the operation of a handset at up to 4 base units expanding the communication radio area This telephone may be used for operating several handsets operating ...

Page 67: ... installation is required Interlink Intercom conversation can be held free of charge between the registered handsets Functions like a PBX More than one operation can be performed at the same time like a PBX eg during an external call an internal call or outside call can be transferred to another handset Multi Base station operation More than one handset can be registered to several base units e g ...

Page 68: ...ha 1 Česká republika Výrobní závod Kyushu Matsushita Electric U K Ltd Pencarn Way Duffryn Newport South Wales NP10 8YE United Kingdom Printed in the United Kingdom PQQX12234ZA UK WU1299NR0 73 23 EEC 89 336 EEC 92 31 EEC 93 68 EEC KX TCD961CXB 57 68 99 12 3 2 22 PM Page 68 ...

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