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KX-TAW848

Advanced Hybrid & Wireless PBX

Feature Manual

Thank you for purchasing a Panasonic Advanced Hybrid & Wireless PBX.
Please read this manual carefully before using this product and save this manual for future use.

PSMPR Software File Version 4.0000 or later

Document Version: 2007-02-01

www.voicesonic.com

Phone 877-289-2829

Panasonic KX-TAW848, KX TAW848, KXTAW848, TAW848

Panasonic Telephone Systems

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Summary of Contents for KX- TAW848

Page 1: ...Hybrid Wireless PBX Please read this manual carefully before using this product and save this manual for future use PSMPR Software File Version 4 0000 or later Document Version 2007 02 01 www voiceson...

Page 2: ...out the Feature Manual for your reference Programming References PC Programming Manual Commonly used settings can be programmed using the KX TAW848 Maintenance Console 1 13 5 PC Programming These PC p...

Page 3: ...e to view this information All system programming can be performed through PC programming 1 13 5 PC Programming However only a subset can be performed through PT programming 1 13 15 PT Programming Thr...

Page 4: ...rt of the PBX you can increase the number of telephones connected to the PBX without adding additional extension cards The SLT shares the same extension number with the APT 1 13 2 Paralleled Telephone...

Page 5: ...n COS Class of Service CPC Calling Party Control CS Cell Station D DIL Direct In Line DISA Direct Inward System Access DND Do Not Disturb DSS Direct Station Selection DTMF Dual Tone Multi Frequency E...

Page 6: ...ephone S S CO Single CO SLT Single Line Telephone SMDR Station Message Detail Recording SVM Simplified Voice Message T TAFAS Trunk Answer from Any Station TRG Trunk Group TRS Toll Restriction U UCD Un...

Page 7: ...LI Calling Line Identification Distribution 42 1 3 11 CO Line Access 44 1 3 12 CO Line Call Limitation 46 1 3 13 Conference 47 1 3 14 Confirmation Tone 48 1 3 15 Consultation Hold 50 1 3 16 COS Class...

Page 8: ...FEATURES 111 1 9 2 ICD Group Features Group Call Distribution 114 1 9 3 ICD Group Features Log in Log out 117 1 9 4 ICD Group Features Overflow 119 1 9 5 ICD Group Features Queuing 121 1 9 6 ICD Group...

Page 9: ...ial Carrier Access Code 183 1 16 3 Speed Dialing Personal 183 1 16 4 Speed Dialing System 184 1 16 5 SVM Simplified Voice Message 185 1 17 T 192 1 17 1 TAFAS Trunk Answer From Any Station 192 1 17 2 T...

Page 10: ...10 Feature Manual 2 3 3 PSMPR Software File Version 3 0xxx 242 2 3 4 PSMPR Software File Version 4 0xxx 242 Index 245...

Page 11: ...Feature Manual 11 Section 1 Features and Configurations...

Page 12: ...age is displayed at the extension while on hook The caller must use a display proprietary telephone PT to see the Absent Message Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan...

Page 13: ...on The Account button is used in place of the feature number for entering an account code This button is useful because it can be used at any time while feature number entry is allowed only when heari...

Page 14: ...ferent telephone carriers charge different rates for calls placed to different areas Your PBX may use different telephone carriers to make calls to different areas in an effort to reduce costs Automat...

Page 15: ...of a telephone number such as an area code or local exchange can also be stored so that all calls to those areas or exchanges are exempted from ARS No No Normal CO Line Access No No Yes Is the ARS mod...

Page 16: ...always ignored by ARS and does not need to be programmed here Before programming the details of each Routing Plan explained below you can simply assign here the same Routing Plan number to all the di...

Page 17: ...t available carrier will be used according to priority level 5 Carrier Table Each carrier must be programmed in the Carrier Table Here each carrier is assigned a carrier number name the CO lines it is...

Page 18: ...er Removed Number of Digits 352 ARS Removed Number of Digits for Carrier Access 5 2 14 6 8 5 Carrier Carrier Modify Command Command Description Inserts the Carrier Access Code Inserts the user dialed...

Page 19: ...l restrict the customer and the customer s employees from gaining access to the network and to these codes KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA Logging Outgoing Calls by SMDR Whether SMDR...

Page 20: ...f System Resources 1 1 4 Automatic Callback Busy Camp on Description If the line is busy when a call is made a callback ring can inform the caller when the line becomes free If the called party was an...

Page 21: ...his feature is also known as Automatic Station Release Conditions A proprietary telephone PT portable station PS user hears a reorder tone for a preprogrammed time period and then the PT PS returns to...

Page 22: ...ons Conditions Hardware Requirement An MSG card This feature is only effective for calls arriving on DISA lines If a fax signal is not detected before the DISA Intercept Routing No Dial timer expires...

Page 23: ...et for between 2 00 A M and 3 00 A M will not ring On the Daylight Saving Time end date a reminder set for between 1 00 A M and 2 00 A M will ring twice 2 Time Information from Telephone Company Time...

Page 24: ...1 1 A 24 Feature Manual None Feature Manual References 1 17 3 Timed Reminder...

Page 25: ...y set cancel BGM the user cannot make a music selection BGM External Hardware requirement A user supplied external pager The external pager can be used with the following priorities Trunk Answer From...

Page 26: ...through system programming Caller ID to SLT Port Caller ID information can also be shown on a single line telephone SLT display This feature is available only for SLTs compatible with FSK type Caller...

Page 27: ...A CO line call containing Caller ID information is received Yes No Is the caller s area code stored in the Caller ID Modification Table Modifies the number according to the method programmed in the c...

Page 28: ...rmation is received the PBX will search for the caller s name in the following order then show that name on the display and log it via SMDR 1 Personal Speed Dialing data of the extension which receive...

Page 29: ...r ID Visual Caller ID Display 2 8 18 2 10 Extension CID Settings 2 9 1 3 1 1 Trunk Group TRG Settings Main Caller ID Modification Table 2 10 1 4 1 1 Wired Extension Extension Settings Option 7 Extensi...

Page 30: ...M button to make or answer another call If this feature is not enabled the current call will be disconnected Example of Automatic Call Hold It is possible to receive an incoming CO line call by pressi...

Page 31: ...ve Call Hold Retrieve Specified with a Holding Extension Number Hold Retrieve Specified with a Held CO Line Number 2 8 17 2 9 System Options Option 1 PT Operation Automatic Hold by ICM CO ICD Group ke...

Page 32: ...n will alert an extension user to any missed unanswered calls A flexible button can be customized as the Call Log button and will indicate the status of the Incoming Call Log for the extension or corr...

Page 33: ...n a call is directed to a PS the call will be logged in the call log of the PS even when a The PS is out of range b The PS is turned off c The Cell Station CS is busy Display Lock The Incoming Call Lo...

Page 34: ...ion Extension Settings Option 5 Incoming Call Display Option 6 Incoming Call Log Memory 2 10 13 4 3 DSS Console Flexible Button Type PT Programming Manual None Feature Manual References 1 3 1 Caller I...

Page 35: ...following buttons during a conversation 1 6 1 Fixed Buttons 1 6 3 Flexible Buttons FLASH RECALL button HOLD button TRANSFER button CONF Conference button DSS button EFA button Two way Record button Tw...

Page 36: ...med time period Default 30 minutes it is automatically disconnected Call Park Button Pressing the Call Park button parks or retrieves a call in a preset parking zone Any flexible button can be customi...

Page 37: ...ther extension The following types of Call Pickup are available Call Pickup Deny An extension user can prevent other extensions from picking up calls ringing at his or her own extension Conditions Cal...

Page 38: ...l 2 8 8 2 6 1 Numbering Plan Main Features Group Call Pickup Directed Call Pickup Call Pickup Deny Set Cancel 2 8 17 2 9 System Options Option 4 DSS Key DSS Key mode for Incoming Call DSS Key Call Pic...

Page 39: ...ination 1 3 15 Consultation Hold If Music on Hold is enabled music can be sent to the held party while the call is being transferred 1 11 4 Music on Hold It is programmable whether a ringback tone or...

Page 40: ...ervice COS Settings TRS Transfer to CO 2 8 17 2 9 System Options Option 4 Transfer Transfer to Busy Extension without BSS Operation 2 10 1 4 1 1 Wired Extension Extension Settings Option 1 Transfer Re...

Page 41: ...hen receiving CO line calls doorphone calls external sensor calls and hold recall calls Through system programming it is also possible to select whether extensions will receive Automatic Call Waiting...

Page 42: ...ine Identification Distribution Description Directs an incoming CO line call to a specific destination when the caller s telephone number matches a number in the System Speed Dialing Table Each teleph...

Page 43: ...ferences PC Programming Manual 2 12 1 6 1 System Speed Dial Name CO Line Access Number Telephone Number CLI Destination 2 15 2 9 2 DIL Table Port Settings DIL CLI Ring for DIL Day Lunch Break Night PT...

Page 44: ...le CO line is selected from the trunk groups assigned for Idle Line Access If multiple trunk groups are available the trunk group hunting sequence can be determined through system programming CO Line...

Page 45: ...s Trunk Group Access Single CO Line Access 2 8 12 2 7 2 Class of Service External Call Block 2 9 1 3 1 1 Trunk Group TRG Settings Main Line Hunting Order 2 9 2 3 1 2 Trunk Group Local Access Priority...

Page 46: ...ide party is established the call duration can be restricted by the system timer selected for each trunk group Both parties will hear warning tones at five second intervals starting 15 seconds before...

Page 47: ...me that a conference call can remain unattended is restricted by the following timers Callback Start Timer Warning Tone Start Timer Disconnect Timer These timers behave and operate according to the fo...

Page 48: ...ible Button Type 2 10 13 4 3 DSS Console Flexible Button Type PT Programming Manual None Feature Manual References 1 6 3 Flexible Buttons 2 1 Capacity of System Resources Operating Manual References 1...

Page 49: ...ablished using the Paging feature b Sent to the caller when a conversation is established with an extension in one of the following modes Hands free Answerback mode Voice calling mode Alternate Receiv...

Page 50: ...o control the behavior and privileges of extension users allowing or denying certain extensions access to various features extensions and CO lines depending on the duties appointed to them Many extens...

Page 51: ...ther party hangs up To maintain efficient utilization of CO lines the PBX monitors each line s status and when CPC signal is detected on a line the PBX disconnects the line and alerts the extension wi...

Page 52: ...1 3 C 52 Feature Manual 413 LCOT CPC Signal Detection Time Outgoing 414 LCOT CPC Signal Detection Time Incoming...

Page 53: ...y or tone can be selected for each CO line through system programming regardless of the originating extension under contract with the telephone company Conditions Pulse to Tone Conversion It is possib...

Page 54: ...users about features activated on their extensions Each dial tone type has two frequencies such as dial tone 1A and dial tone 1B Type Description Tone 1A 1B A normal dial tone is heard when a No featu...

Page 55: ...VM DPT DTMF group 1 19 3 Voice Mail VM Group Programming References PC Programming Manual 2 8 17 2 9 System Options Option 3 Dial Tone Distinctive Dial Tone Dial Tone Dial Tone for Extension Dial Tone...

Page 56: ...Toll Restriction button Programming References PC Programming Manual 2 10 4 4 1 4 Wired Extension Flexible Button Type Parameter Selection for TRS Level Change 2 10 10 4 2 3 Portable Station Flexible...

Page 57: ...A CO line call is received Yes Yes No Does the call have Caller ID information and is CLI distribution enabled for the CO line in the current time mode No Has the caller been stored in the System Spe...

Page 58: ...DPT Digital Integration Conditions To use this feature DIL must be assigned as the distribution method for the desired CO line port Programming References PC Programming Manual 2 15 2 9 2 DIL Table Po...

Page 59: ...he PBX receives the dialed digits and checks the dialed number No What is the DISA security mode Continued on next page F A The call is routed to an operator etc DISA Intercept when All DISA Ports are...

Page 60: ...e call is disconnected Continued from previous page DISA Reorder Tone time expires Yes Is the extension in DND mode Yes No A No Yes The call is established The call is routed to the intercept destinat...

Page 61: ...tension numbers as the destination Multistep DISA AA Service If the caller dials a second digit within a preprogrammed time period DISA 2nd Dial Time for AA the DISA AA service is not employed 2 11 4...

Page 62: ...e by Verification Code Entry If the caller performs Verification Code Entry 1 19 1 Verification Code Entry while hearing a DISA message the security mode can be temporarily changed to No Security mode...

Page 63: ...wer If a destination is not available to answer a DISA call within a preprogrammed time period DISA Intercept time after the call is reached the call will be redirected to the programmed destination b...

Page 64: ...old Recall 209 DISA Delayed Answer Time Call Retry While hearing a ringback reorder or busy tone retrying the call is possible by pressing System programming selects whether pressing during a CO to CO...

Page 65: ...Deny Extensions can deny DISA calls on a COS basis 2 8 11 2 7 1 Class of Service COS Settings Extension Feature Accept the Call from DISA Verification Code PIN Lock Extension PIN Lock If the wrong PIN...

Page 66: ...11 4 5 3 2 Voice Message DISA Message 2 12 1 6 1 System Speed Dial CO Line Access Number Telephone Number CLI Destination 2 15 2 9 2 DIL Table Port Settings DIL DIL Destination Day Lunch Break Night C...

Page 67: ...LCD Switch when Start Talking 2 10 8 4 2 1 Portable Station Extension Settings Option 4 Display Language Option 5 Incoming Call Display Option 5 Automatic LCD Switch when Start Talking 2 15 1 9 1 CO...

Page 68: ...hrough system programming 1 13 1 Paging Intercept Routing Busy DND If a call arrives at an extension in DND mode the call can be redirected to a preprogrammed destination by the Intercept Routing Busy...

Page 69: ...en if no doorphone is installed Door Open Duration An opened door will remain unlocked for a preprogrammed length of time The port of the DPH4 card to which the door opener is connected must be assign...

Page 70: ...g Duration If an incoming doorphone call is not answered within a preprogrammed time period ringing stops and the call is canceled Call Duration The duration of doorphone calls can be restricted by a...

Page 71: ...of Service COS Settings TRS TRS Level Day Lunch Break Night 2 8 15 2 8 2 Ring Tone Patterns Call from Doorphone 2 8 17 2 9 System Options Option 3 Confirmation Tone Tone 1 Doorphone Called by Voice 2...

Page 72: ...ne port EFA Button A flexible button can be customized as the EFA button It is possible to perform this feature by entering the feature number while the current call is placed on Consultation Hold e g...

Page 73: ...escription Allows an extension user to interrupt an existing call to establish a three party conference call Executive Busy Override Deny It is possible for extension users to prevent their calls from...

Page 74: ...level of the telephone 1 17 5 TRS Toll Restriction so that other users cannot make inappropriate CO line calls An extension personal identification number PIN is used to unlock the telephone 1 5 6 Ex...

Page 75: ...Dial Lock On 2 8 11 2 7 1 Class of Service COS Settings TRS TRS Level on Extension Lock PT Programming Manual 510 TRS Level for Extension Dial Lock Feature Manual References 1 3 16 COS Class of Servi...

Page 76: ...lear Fwd DND Extension Clear Hot Line Pickup Dial PT Programming Manual None Operating Manual References 1 3 25 Extension Feature Clear 1 5 6 Extension PIN Personal Identification Number Description E...

Page 77: ...the PIN will be unlocked and cleared This feature is also known as Station Password Lock Remote Extension PIN Clear If an extension user forgets his or her PIN a manager can clear reset the PIN and th...

Page 78: ...sed in Wireless XDP Parallel mode with a wired telephone 1 20 3 Wireless XDP Parallel Mode DSS Console and Paired Telephone Assignment When a DSS Console is connected a PT must be paired with the DSS...

Page 79: ...is reset Installation Manual References 2 5 1 DPH4 Card KX TAW84861 2 8 1 Connection of Doorphones Door Openers External Sensors and External Relays Programming References PC Programming Manual 2 7 10...

Page 80: ...ensor are ignored The assigned sensor name and or number are shown on the display of PTs and PSs when a sensor call is received If the destination of a sensor call has set FWD the sensor call will be...

Page 81: ...al 2 7 10 1 1 Slot DPH Card Property For Sensor EIO Input Signal Decision Time For Sensor EIO Input Signal Detection Reopening Time 2 8 4 2 3 Timers Counters Miscellaneous External Sensor Ring Duratio...

Page 82: ...phone company or host PBX to access external features External Feature Access mode This button can also be used as a CANCEL button while on hook HOLD Used to place a call on hold SP PHONE Speakerphone...

Page 83: ...onference Used to establish a multiparty conversation FWD DND Used to set Call Forwarding FWD or Do Not Disturb DND PAUSE Used to insert a dialing pause in a stored number Also used as the Program but...

Page 84: ...ations When a call is made using ARS 1 1 3 ARS Automatic Route Selection When a CO line call is made with the INTERCOM button When a CO line call is made with an Incoming Call Distribution ICD group b...

Page 85: ...1 6 7 FWD DND Button Group FWD Button Group FWD External Internal Both Used to set the FWD feature for a specified ICD group The feature is applied to CO line calls intercom calls or both 1 6 7 FWD D...

Page 86: ...to switch between hands free mode and headset modes during a conversation 1 8 3 Headset Operation Time Service Switching Mode Automatic Manual Used to switch between Automatic Switching and Manual Swi...

Page 87: ...igned as follows Numbering schemes 1 64 Leading number up to three digits Additional number up to two digits default two digits Example If the number 3 is programmed as a leading number for the 1st ex...

Page 88: ...Scheme 22 Leading Number 6 6 29 Extension Numbering Scheme 23 64 Leading Number None None Operator Call 9 0 0 Idle Line Access Local Access 0 1 9 9 Trunk Group Access 8 8 Redial Speed Dialing System...

Page 89: ...712 712 FWD DND No Answer Timer set 713 713 Group FWD set cancel Both 714 714 Group FWD set cancel External 715 715 Group FWD set cancel Internal 716 716 Call Pickup Deny set cancel 720 720 Paging De...

Page 90: ...lowing table Fixed Numbering Table available while dialing or talking Timed Reminder set cancel 760 760 Printing Message 761 761 Extension Dial Lock set cancel 77 77 Time Service Switch 780 780 Remote...

Page 91: ...ingle line telephone SLT users cannot dial feature numbers which include or Portable station PS users cannot use the following features Personal Speed Dialing OGM playback record S CO Line Access Walk...

Page 92: ...tings Floating Ext No 2 9 21 3 9 PS Ring Group Floating Extension Number Resource Description Default Device External Pager Used as the destination for the Trunk Answer From Any Station TAFAS feature...

Page 93: ...Call Forwarding Description Extensions and incoming call distribution groups can forward their calls to preset destinations There are several different types of forwarding and the circumstances under...

Page 94: ...intercom and doorphone calls cannot be forwarded to a DISA floating extension number Analog Remote Maintenance Idle Line Access no Phone no Only available when FWD to CO line is allowed through COS p...

Page 95: ...n the destination extension is busy or All Calls Idle Extension Hunting Overflow Intercept Routing Busy DND when the destination extension is busy or in DND mode Incoming Call Distribution Group Overf...

Page 96: ...e of call Doorphone call CO line calls No Answer and Busy No Answer No Answer Time The number of rings before the call is forwarded is programmable for each extension Follow Me This feature is only av...

Page 97: ...ion The FWD DND fixed button or a customized flexible button can display the FWD DND setting status of the extension Using this button the FWD status and DND status of the extension can be temporarily...

Page 98: ...can also be set FWD No Answer timer The length of time until unanswered calls are forwarded can be modified This setting is applied to both intercom and CO line call forwarding These settings are onl...

Page 99: ...ND DND LED PT Fwd DND Fwd DND key mode when Idle 2 10 1 4 1 1 Wired Extension Extension Settings FWD DND Reference 2 10 4 4 1 4 Wired Extension Flexible Button Type Ext No Floating Ext No for Group FW...

Page 100: ...1 6 F 100 Feature Manual Operating Manual References 3 1 2 Personal Programming...

Page 101: ...Tenant 1 17 2 Tenant Service b Call Pickup Group See below c Paging Group See below Every extension must belong to one extension user group and cannot belong to more than one extension user group 2 9...

Page 102: ...Extension Hunting Group 2 9 14 3 6 Extension Hunting Group Member List 680 Idle Extension Hunting Type 681 Idle Extension Hunting Group Member 4 Incoming Call Distribution Group ICD Group An ICD grou...

Page 103: ...13 14 PS Ring Group 2 9 21 3 9 PS Ring Group 2 9 22 3 9 PS Ring Group Member List Type Description VM DPT Group A group of APT or hybrid ports which use Voice Mail DPT Digital Integration features One...

Page 104: ...ming Call Distribution Group Name 640 Extension User Groups of a Paging Group 650 Extension User Groups of a Pickup Group 660 VM Group Floating Extension Number 680 Idle Extension Hunting Type 681 Idl...

Page 105: ...g a call from an analog CO line users are strongly recommended to perform a screened transfer so that the outside caller is not automatically connected to an extension using Hands free Answerback when...

Page 106: ...can dial in hands free mode but cannot have hands free conversations Programming References PC Programming Manual 2 8 4 2 3 Timers Counters Dial IRNA Recall Tone Tone Length Reorder Tone for PT Hands...

Page 107: ...ITY FEATURES Description This PBX has several features that support its use in a hotel type environment 1 8 5 Host PBX Access Code Access Code to the Telephone Company from a Host PBX Description This...

Page 108: ...he user dialed access code and the subsequent digits when ARS mode is enabled 1 1 3 ARS Automatic Route Selection SMDR The dialed number including the Host PBX Access code will be recorded on Station...

Page 109: ...ess Code Feature Manual References 1 16 1 SMDR Station Message Detail Recording 2 1 Capacity of System Resources 1 8 6 Hot Line Description An extension user can make an outgoing call by simply going...

Page 110: ...1 8 H 110 Feature Manual Pickup Dial No PT Programming Manual 204 Hot Line Waiting Time Feature Manual References 2 1 Capacity of System Resources Operating Manual References 1 3 33 Hot Line...

Page 111: ...handle incoming calls 2 9 9 3 5 1 Incoming Call Distribution Group Group Settings Main Overflow Queuing Busy Overflow No Answer Miscellaneous 1 622 Incoming Call Distribution Group Floating Extension...

Page 112: ...res Log in Log out Distribution Method Description Uniform Call Distribution UCD Calls are distributed evenly to a different extension each time a call is received Priority Hunting An idle extension i...

Page 113: ...t the extension does not belong to through system programming However the ICD Group button will not receive calls to that group Group FWD The FWD feature can be assigned on an incoming call distributi...

Page 114: ...rces 1 9 2 ICD Group Features Group Call Distribution Description Incoming calls directed to an incoming call distribution group are distributed to the member extensions using the selected distributio...

Page 115: ...for each extension in the group The call can be answered by pressing the flashing button even if no ring or a delayed time is set Incoming calls enter the queue immediately Member extensions do not r...

Page 116: ...nting Method If a call received at a member extension is not answered within a preprogrammed time period No Answer time the call will be redirected to the next member extension If there is no idle gro...

Page 117: ...ed in a member extension can have a preprogrammed time period automatically for refusing calls after completing the previous call Wrap up time While the Wrap up timer is active calls to all incoming c...

Page 118: ...a member of more than one incoming call distribution group the unanswered number is counted across all corresponding incoming call distribution groups It is possible to return to log in mode manually...

Page 119: ...e Flexible Button Type Parameter Selection for Log in Log out Ext No Floating Ext No for Log in Log out 2 16 1 10 1 Main SMDR Print Information Log in Log out PT Programming Manual None Feature Manual...

Page 120: ...ration Conditions If the Overflow time expires and the overflow destination is unavailable 1 If the call was once in a queue and an outgoing message OGM was sent to it or the call reached an incoming...

Page 121: ...ue The following commands can be assigned to each sequence when making a Queuing Time Table Command Table Programming Example of Queuing Time Table Command Description Condition OGM xx An outgoing mes...

Page 122: ...Time Table Queuing Sequence Sequence 01 16 631 Sequences in Queuing Time Table 2 If a call has not reached a destination by the time the final sequence is completed the call will be disconnected Light...

Page 123: ...oating Ext No for Hurry up PT Programming Manual 628 Queuing Call Capacity 629 Queuing Hurry up Level 630 Queuing Time Table 631 Sequences in Queuing Time Table 632 Maximum Number of Agents Feature Ma...

Page 124: ...me idle extension hunting group which can be programmed through system programming Idle extensions are automatically searched according to a preprogrammed hunting type This feature is also known as St...

Page 125: ...on Circular Hunting An idle extension is searched for in the order specified in the idle extension hunting group in a circular way Terminated Hunting An idle extension is searched for in the order spe...

Page 126: ...directing calls to their destinations as they are received Calling Line Identification CLI distribution is the more customizable call distribution method It allows calls from specific people to be di...

Page 127: ...up Access no Trunk Group no Phone no Type Description Details in No Answer IRNA If a called party does not answer a call within a preprogrammed time period Intercept time the call is redirected to a p...

Page 128: ...thin a preprogrammed time period IRNA Timer the call is redirected to a preprogrammed intercept destination The assigned intercept destination of the extension port 2 8 4 2 3 Timers Counters Dial IRNA...

Page 129: ...out Manual Queue Redirection Destination Day Lunch Break Night 625 Destination for Overflow Time Expiration VM Group DTMF DPT The destination assigned to the first extension of the VM group DISA If a...

Page 130: ...F DPT External Pager TAFAS DISA Analog Remote Maintenance Idle Line Access no Phone no Trunk Group Access no Trunk Group no Phone no FWD Destination Forward Destination of Virtual PS Ext No of the Vir...

Page 131: ...ting group calls to that extension will not be redirected by Intercept Routing Busy DND If the extension is busy or in DND mode calls to that extension will be redirected to the next extension in the...

Page 132: ...urb 1 9 10 Intercept Routing No Destination Description Directs a CO line call to an operator when the call has no assigned destination Conditions Intercept Routing No Destination on off Intercept Rou...

Page 133: ...Voice If a user selects voice calling the calling party talks to the user immediately after a confirmation tone Denying voice calling can also be selected Alternate Calling Ring Voice A caller can cha...

Page 134: ...Personal Programming 1 9 12 Internal Call Block Description Internal calls can be restricted based on the Class of Service COS assigned to the caller and to the called party Programming Example Intern...

Page 135: ...certain doorphones 1 4 10 Doorphone Call Programming References PC Programming Manual 2 8 13 2 7 3 Class of Service Internal Call Block COS Number of the Extension Which Receive the Call from Other E...

Page 136: ...ine Status Intercom Line Status CO Line Status Line Status Button Red on Off Green on Light Pattern Slow green flashing Moderate green flashing Rapid green flashing Slow red flashing S CO G CO L CO IN...

Page 137: ...system programming In this case the DSS button light will not indicate the status of the corresponding extension Programming References PC Programming Manual 2 8 17 2 9 System Options Option 1 PT Fwd...

Page 138: ...call arriving at the INTERCOM button Programming References PC Programming Manual 2 10 1 4 1 1 Wired Extension Extension Settings Option 4 Incoming Preferred Line 2 10 8 4 2 1 Portable Station Extensi...

Page 139: ...ettings Option 4 Outgoing Preferred Line 2 10 8 4 2 1 Portable Station Extension Settings Option 4 Outgoing Preferred Line PT Programming Manual 103 Idle Line Access Local Access 500 Trunk Group Numbe...

Page 140: ...logged on the Station Message Detail Recording SMDR if enabled through system programming The PBX can be automatically diagnosed at a preprogrammed time everyday Installation Manual References 4 1 5 T...

Page 141: ...tension 1 Extension 2 Maintenance Daily Test Start Time Set Maintenance Daily Test Start Time Hour Maintenance Daily Test Start Time Minute PT Programming Manual None Feature Manual References 1 6 3 F...

Page 142: ...on Number PIN Set Sets a Verification Code PIN for each Verification Code Required 1 19 1 Verification Code Entry Remote PIN Clear Clears the extension PIN of an extension remotely or a verification c...

Page 143: ...Prog 1 PT Programming Manual 112 Manager Password 511 Manager Assignment Feature Manual References 1 3 16 COS Class of Service Operating Manual References 2 1 Manager Service Features 3 2 2 Manager P...

Page 144: ...layed while Entering Description 0 9 0 9 Store digits and by pressing the corresponding buttons PAUSE Pause P Store a dialing pause by pressing the PAUSE button 1 13 4 Pause Insertion FLASH RECALL Hoo...

Page 145: ...hts or the Message Ringer Lamp turns red Pressing the lit Message button while on hook shows the caller s information as shown below Example Conditions Message Button Any flexible button can be assign...

Page 146: ...Button Type 2 10 13 4 3 DSS Console Flexible Button Type PT Programming Manual None Feature Manual References 1 6 3 Flexible Buttons 2 1 Capacity of System Resources Operating Manual References 1 3 37...

Page 147: ...OH Music On Hold PT Programming Manual 710 Audio Source Selection for BGM 711 Music on Hold 1 11 5 Mute Description During a conversation a proprietary telephone PT user can disable the built in micro...

Page 148: ...number of messages that can be recorded Example Note When an additional MSG card is added it is blank all necessary messages will need to be stored in the new card This can be done in two ways Featur...

Page 149: ...ber Record a message when PBX traffic is light such as early morning or late evening When a manager tries to record a message he or she will hear a ringback tone if a message channel is in use When al...

Page 150: ...ng There is no need to go off hook before pressing a One touch Dialing button Programming References PC Programming Manual 2 10 1 4 1 1 Wired Extension Extension Settings Option 5 Flexible Button Prog...

Page 151: ...o If neither a tenant operator nor a PBX operator is assigned the caller will hear a reorder tone Conditions An extension or ICD group can be assigned as both a tenant operator and the PBX operator Th...

Page 152: ...to transfer the call Paging Deny It is possible to deny being paged on an extension basis Paging Group Each paging group consists of extension user groups and the external pager One extension user gro...

Page 153: ...t is programmable whether an extension receives paging through system programming Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features Group Paging Group Paging Answer...

Page 154: ...other telephones wirelessly and used as paired extensions The different type of parallel connections are described below Features Descriptions Connections Parallel Mode Allows an SLT to be connected...

Page 155: ...each user is able to perform The following types of system passwords are available Password Description Format PT System Password PT for User Used to access user level PT programming The specific PT p...

Page 156: ...of the system data you must reset the PBX to its factory defaults and reprogram it Therefore we strongly recommend maintaining a backup of the system data For more information on how to back up the s...

Page 157: ...y telephone PT 1 13 15 PT Programming a PC connected to the PBX can use the KX TAW848 Maintenance Console software to program in further detail System programming diagnosis and data upload download ca...

Page 158: ...call via Direct In Line DIL distribution to the floating extension number assigned to the analog remote maintenance feature DISA Using a telephone dial a telephone number which will direct your call v...

Page 159: ...Password PC Programming User Level Password System Password PC Programming Administrator Level Password System Password PC Programming Installer Level PT Programming Manual 801 External Modem Control...

Page 160: ...Note The Power Failure Connections between the LCOT card and hybrid ports are automatically kept so that the conversation is maintained when the power is restored and the Main Board is recovering Inst...

Page 161: ...A connected PC can then be used to generate employee work records Conditions Up to seven s can be stored for each message Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main F...

Page 162: ...e PT providing wireless access to PBX features and call handling 1 Registration Before a PS can be used it must be registered with the PBX through system programming and assigned an extension number 2...

Page 163: ...onnected to the PBX and sends and receives radio waves to and from different PSs within its range using different channels for different PSs Each CS has three channels i e up to three calls conversati...

Page 164: ...of 4 digits or less Installation Manual References 2 7 Connection of 2 4 GHz Portable Stations Programming References PC Programming Manual 2 7 12 1 2 Portable Station PT Programming Manual 690 PS Re...

Page 165: ...channel of a CS is used to ring the PS 1 13 11 PS Connection If several PSs are members of an incoming call distribution ICD group the available channels of a CS will become busy just by ringing each...

Page 166: ...will ring simultaneously when a call is directed to floating extension number 301 and in the case of a CO line call will display the Caller ID information for the call These PSs will ring individually...

Page 167: ...erent CSs When a call arrives each CS uses both of its channels to ring each of the member PSs within its range Features PS Ring Group ICD Group Members can ring simultaneously when a call is received...

Page 168: ...for group calls either When a call is directed to a PS ring group the PBX will try to ring the group s members regardless of whether or not they are already on another call If all members of a PS ring...

Page 169: ...onal programming can be performed simultaneously by an unlimited number of users System Programming Password Level To access system programming a valid password must be entered For more details see Se...

Page 170: ...el Manager Password PT Programming Prog 1 PT Programming Manual 2 1 PT Programming 516 Programming Mode Limitation Feature Manual References 1 3 16 COS Class of Service 1 11 1 Manager Features 2 1 Cap...

Page 171: ...ion users can think of the Quick Dialing number as an extension number Programming Example Quick Dialing Conditions Quick Dialing numbers follow the flexible numbering plan 1 6 4 Flexible Numbering Fi...

Page 172: ...a PBX operator 1 12 3 Operator Features This extension will be the operator for all time modes and is automatically assigned manager status to perform manager operations 1 11 1 Manager Features Flexib...

Page 173: ...g the REDIAL button without going on hook This can be performed several times without having to go on hook It is possible to change the number of outgoing call records that can be stored at each PS th...

Page 174: ...tone patterns that arrive at an extension are determined by the pattern plan that is assigned to that extension through system programming Programming Example of Ring Tone Pattern Table Programming Re...

Page 175: ...1 15 R Feature Manual 175 Feature Manual References 2 1 Capacity of System Resources...

Page 176: ...he SMDR output port a CO line call information incoming outgoing b Intercom call information outgoing c Log in Log out information d PBX error log 1 10 4 Local Alarm Information e Hospitality feature...

Page 177: ...NY12345678 I Q COMPANY23456789 ABC COMPANY12345678 123 In the office LOG IN LOG OUT EXT1235 Timed Reminder Start Timed Reminder No Answer Timed Reminder Answer I S003 ACC Code 10 9876543210 9876543210...

Page 178: ...or CO line numbers over hundred 5 Dial Number CO Line Call Outgoing CO Line Call Shows the dialed telephone number Digits shown are as follows 0 through 9 P Pause F External Feature Access EFA signal...

Page 179: ...es not provide a call charge reporting service Item Description Outgoing CO line call Controls whether outgoing CO line calls are shown This setting is common throughout the PBX COS programming is als...

Page 180: ...ly will be shown as dots If ARS dial is set to show the user dialed numbers secretly dialed numbers are always shown as dots in SMDR regardless of this setting 2 16 1 10 1 Main SMDR Options SMDR Optio...

Page 181: ...New Line Code Select the code appropriate for the PC or printer If the PC or printer automatically feeds lines with carriage return select CR If not select CR LF 2 16 1 10 1 Main RS 232C Communicatio...

Page 182: ...MDR Installation Manual References 2 9 1 Connection of Peripherals Programming References PC Programming Manual 2 8 4 2 3 Timers Counters Dial IRNA Recall Tone Dial Analog CO Call Duration Start 2 8 1...

Page 183: ...erted between the user dialed access code and the subsequent digits when ARS mode is enabled 1 1 3 ARS Automatic Route Selection If this PBX is installed behind an existing host PBX A Special Carrier...

Page 184: ...fication number PIN is required to use this feature 1 5 6 Extension PIN Personal Identification Number Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features System Spee...

Page 185: ...ension Speed Dial 2 12 1 6 1 System Speed Dial 2 12 6 6 6 Tenant System Speed Dial PT Programming Manual 001 System Speed Dialing Number 002 System Speed Dialing Name 509 TRS Level for System Speed Di...

Page 186: ...sum length of all recorded voice messages exceeds 90 of total space on the SVM card or 115 or more voice messages have been recorded on the card the display informs all extension users belonging to t...

Page 187: ...en recorded callers will hear the greeting message for that time mode However if no greeting message has been recorded for a certain time mode the normal greeting message will be played instead If nei...

Page 188: ...ple check the voice messages left in his message box when he is out of the office Accessing the Message Box of Another Extension An extension user can access the message box of another extension by us...

Page 189: ...essage box is already in use by another user e a call is received at an ICD Group and the message box of the first extension assigned to that group is not available or no extension is assigned as the...

Page 190: ...References PC Programming Manual 2 4 2 Tool Simplified Voice Message Delete All Recordings 2 4 3 Tool Simplified Voice Message Check Current Usage 2 8 4 2 3 Timers Counters Miscellaneous SVM Recording...

Page 191: ...1 16 S Feature Manual 191 3 1 2 Personal Programming...

Page 192: ...eferences 2 9 1 Connection of Peripherals Programming References PC Programming Manual 2 8 8 2 6 1 Numbering Plan Main Features TAFAS Answer 2 8 19 2 11 1 Audio Gain Paging MOH Paging EPG External Pag...

Page 193: ...method or when any CO Line Access method is used 1 3 11 CO Line Access The ARS mode for each tenant can also be programmed to be the same ARS mode assigned to the entire PBX or turned off 1 1 3 ARS Au...

Page 194: ...make calls to extensions in Tenants 1 2 and 3 b Extensions in Tenant 2 are either COS 3 or 4 They can make calls to extensions in Tenants 1 and 2 but not 3 c Extensions in Tenant 3 are either COS 5 or...

Page 195: ...ither COS 3 or 4 They can access trunk groups 3 and 4 c Extensions in Tenant 3 are either COS 5 or 6 They can access trunk groups 5 and 6 Conditions The following features used by incoming call distri...

Page 196: ...ion Settings Main Extension Group 2 11 1 5 1 Doorphone Tenant Number 2 11 7 5 5 External Sensor Tenant No 2 12 1 6 1 System Speed Dial 2 12 6 6 6 Tenant 2 14 8 ARS 2 14 6 8 5 Carrier Authorization Cod...

Page 197: ...ent message can be assigned for each time mode 1 17 4 Time Service Installation Manual References 2 5 3 MSG2 Card KX TAW84891 Programming References PC Programming Manual 2 8 4 2 3 Timers Counters DIS...

Page 198: ...ble that is used when the tenant is in Automatic Time Service Switching mode Each Time Table has four basic modes day lunch break and night and also provides for multiple breaks such as morning breaks...

Page 199: ...rect In Line DIL 1 4 5 DIL Direct In Line b Destination of calls handled by Intercept Routing 1 9 9 Intercept Routing c Destination of calls that are overflowed while waiting in a queue for an availab...

Page 200: ...mode is night shown in Programming Example Time Table above 3 The call is directed to extension 150 which is a floating extension number used by the VPS programming not shown here 4 Holiday Mode The P...

Page 201: ...time is programmed the break will continue until the start of the next time mode as shown in Time Table 4 in Visualization of Time Schedule for Other Tenants Time Service Switching Mode Automatic Man...

Page 202: ...1 17 5 TRS Toll Restriction Description Toll Restriction TRS can prohibit extension users from making certain CO line calls based on the Class of Service COS assigned to them 2 10 1 4 1 1 Wired Exten...

Page 203: ...ied Code Tables Each table applies to a corresponding TRS level as well as the level s preceding it as explained below An extension user tries to make a CO line call Was the number dialed using System...

Page 204: ...lly cannot make any CO line calls However if the same user s TRS level for System Speed Dialing is level 1 the user can make a CO line call to any number stored in System Speed Dialing TRS Level The T...

Page 205: ...ountries where Clients are Located Cellular Phone Calls Long Distance Calls Local Calls Level 3 Secretary International Calls Cellular Phone Calls Boss s Cellular Phone Long Distance Calls Local Calls...

Page 206: ...ake long distance calls to cities where clients are located cellular phone calls and 2 2 13 5 7 5 Miscellaneous TRS Override by System Speed Dialing 509 TRS Level for System Speed Dialing Denied Code...

Page 207: ...is useful in preventing unauthorized calls which could possibly be made using certain telephone company exchanges 2 13 5 7 5 Miscellaneous TRS Check for dial TRS can also be programmed to check digit...

Page 208: ...he following features is used the TRS level of the extension can be temporarily changed If two or more of these features are used simultaneously Dial Tone Transfer is used while the extension is locke...

Page 209: ...Level Change 2 13 1 7 1 Denied Code 2 13 2 7 2 Exception Code 2 13 3 7 3 Special Carrier Code 2 13 5 7 5 Miscellaneous PT Programming Manual 300 TRS Override by System Speed Dialing 301 TRS Denied Cod...

Page 210: ...oftware Version Reference Data File Storing Area Main Processing MPR software data Operating system data area on the Main Board of the KX TAW848 Default system programming data for each country area C...

Page 211: ...d 1 3 16 COS Class of Service the Itemized Billing code of the specified extension is applied 1 1 3 ARS Automatic Route Selection verification code is recorded on SMDR as the call originator instead o...

Page 212: ...on 1 3 16 COS Class of Service 1 11 1 Manager Features 2 1 Capacity of System Resources Operating Manual References 1 3 51 Verification Code Entry 3 2 2 Manager Programming 1 19 2 Virtual PS Descripti...

Page 213: ...essage for each extension and leave notification on the corresponding extension if the called extension is not able to answer calls 1 VM Group Type Feature Description Reference Automatic Fax Transfer...

Page 214: ...le of Extension Port 1 2 7 4 1 1 Slot Extension Port DPT Type Type for Hybrid port 601 Terminal Device Assignment 2 2 7 4 1 1 Slot Extension Port DPT Type VM Port No for Hybrid port PBX Hybrid Port Hy...

Page 215: ...e Voice Mail DTMF DPT Digital Integration e g command transmit is also available on the extension One touch Voice Mail Feature Access It is possible to assign a One touch Dialing button for direct acc...

Page 216: ...t knowing the mailbox number 3 Intercept Routing to a Mailbox of the VPS If an extension user sets Intercept Routing to the VPS the intercepted CO line calls will be redirected to the VPS 1 9 9 Interc...

Page 217: ...extension user to play back the messages stored in his mailbox without dialing such as a mailbox When the extension user dials an extension number of the VM DPT extension port or the floating extensio...

Page 218: ...e VPS Time mode day lunch break night of the preprogrammed tenant is applied to the DIL destination and company greeting number DIL Programming Example VPS Programming Programming Example of Trunk Gro...

Page 219: ...The user can monitor the call automatically through the built in speaker Private mode The user will hear a warning tone To monitor the call the user goes off hook with the handset MONITOR button or SP...

Page 220: ...it is recommended the LCS user assign an extension PIN This PIN will be required when setting LCS 1 5 6 Extension PIN Personal Identification Number If the user forgets the PIN it can be cleared by a...

Page 221: ...xt No Floating Ext No for Two way Transfer Ext No Floating Ext No for Voice Mail Transfer Ext No of Mailbox for Two way Transfer 2 10 8 4 2 1 Portable Station Extension Settings Option 4 LCS Recording...

Page 222: ...nk you for calling Panasonic Please enter the mailbox number of the person you wish to leave your message for The caller dials the mailbox number Then the dialed number is sent to the VPS via the PBX...

Page 223: ...forwarded from an extension to the VPS Therefore the caller can leave a message for the called extension without knowing the mailbox number FWD to the VPS Sequence Selection If an extension user sets...

Page 224: ...e caller can leave a message in the mailbox of the desired extension 1 3 8 Call Transfer The extension user should use the Voice Mail VM Transfer button when transferring a call to the mailbox of the...

Page 225: ...er to play back the messages stored in his mailbox without dialing such as a mailbox number It is programmable whether the PBX or the VPS cancels the Message Waiting feature e g turning off the Messag...

Page 226: ...orresponding extension 1 BT busy tone The called extension is busy 2 ROT reorder tone The dialed number is invalid 3 DND DND tone The called extension has set DND 1 4 8 DND Do Not Disturb 4 Answer The...

Page 227: ...signal to the VPS 2 9 18 3 8 1 VM DTMF Group System Settings Timing DTMF Length for VM It is possible to select whether the mailbox number is the same as the extension number or the mailbox number is...

Page 228: ...9 3 5 1 Incoming Call Distribution Group Group Settings Miscellaneous Programmed Mailbox No 2 9 18 3 8 1 VM DTMF Group System Settings 2 9 19 3 8 2 VM DTMF Group Group Settings 2 10 1 4 1 1 Wired Ext...

Page 229: ...ension is applied 1 3 16 COS Class of Service the Itemized Billing code of the specified extension is applied 1 1 3 ARS Automatic Route Selection the specified extension number is recorded on SMDR as...

Page 230: ...is also possible Incoming calls to your extension will reach you at your new location An extension personal identification number PIN is required to use this feature 1 5 6 Extension PIN Personal Ident...

Page 231: ...eize a separate line use another method such as pressing a CO or INTERCOM button In addition going off hook with the other telephone seizes a separate line when the extension is a Engaged in a confere...

Page 232: ...ence Outgoing Hot Line Setting 1 8 6 Hot Line Display Language 1 4 7 Display Information Flexible Button Assignment 1 6 3 Flexible Buttons Transfer Recall Destination for Call Transfer and Call Park T...

Page 233: ...Extension Settings Main Wireless XDP PT Programming Manual 515 Wireless XDP Parallel Mode for Paired Telephone Feature Manual References 1 3 16 COS Class of Service 1 13 2 Paralleled Telephone Operati...

Page 234: ...1 20 W 234 Feature Manual...

Page 235: ...Feature Manual 235 Section 2 Appendix...

Page 236: ...ion Host PBX Access Code 10 digits 10 entries trunk group Number of Characters of Name 20 Printing message 8 Queuing Time Table 64 Ring Tone Pattern Plan 8 Simultaneous Programmers Unlimited SMDR Call...

Page 237: ...S Denied Code 16 digits 100 entries level TRS Exception Code 16 digits 100 entries level Item Capacity Routing Plan Table 16 entries Leading Number Table 16 digits 1000 entries Leading Number Exceptio...

Page 238: ...ng quality Item Capacity Hotel Operator 4 Item Capacity System Password for Installer 4 10 characters System Password for Administrator for PC Programming 4 10 characters System Password for User for...

Page 239: ...Patterns Default Confirmation Tone 1 1 s Confirmation Tone 2 Confirmation Tone 3 Confirmation Tone 4 Dial Tone 1 Dial Tone 2 Dial Tone 3 Dial Tone 4 Busy Tone Reorder Tone Ringback Tone 1 Ringback To...

Page 240: ...2 2 Tones Ring Tones 240 Feature Manual Tone Patterns Default Hold Alarm Tone 15 s Call Waiting Tone 1 Single Double Triple S Double 1 s Call Waiting Tone 2 Ring Tone Patterns Default OR 1 s...

Page 241: ...oup 1 13 11 PS Connection Handover 1 16 1 SMDR Station Message Detail Recording CD Condition Code 1 17 4 Time Service Features Using Time Service 2 3 2 PSMPR Software File Version 2 0xxx New Contents...

Page 242: ...SA Direct Inward System Access End of Call Detection 1 6 4 Flexible Numbering Fixed Numbering 1 6 7 FWD DND Button Group FWD Button 1 9 1 ICD GROUP FEATURES ICD Group button 1 9 3 ICD Group Features L...

Page 243: ...2 3 Revision History Feature Manual 243 1 4 6 DISA Direct Inward System Access 1 9 9 Intercept Routing 1 11 4 Music on Hold 1 17 5 TRS Toll Restriction 2 1 Capacity of System Resources...

Page 244: ...2 3 Revision History 244 Feature Manual...

Page 245: ...Feature Manual 245 Index...

Page 246: ...9 Call Waiting Caller ID Visual Caller ID 41 Call Waiting Tone 41 Callback Busy Automatic Camp on 20 Caller ID 26 Calling Line Identification CLI Distribution 42 Calling Line Identification Presentati...

Page 247: ...Operation 106 Hold Recall 30 Hold Retrieve Deny Call 30 Hold Call 29 Hold Exclusive Call 29 Host PBX Access Code Access Code to the Telephone Company from a Host PBX 107 Hot Line 109 Hunting Circular...

Page 248: ...Dialing 171 Quick Setup 172 R Recall 83 Recording into the VPS Two way 219 Recording Direct 187 Redial Interrupt 173 Redial Last Number 173 Relay External 78 Remote Extension Dial Lock 74 Remote Progr...

Page 249: ...ntry 211 Verification Code Personal Identification Number PIN 211 VIP Call 123 Virtual PS 212 Voice Mail VM Group 103 213 Voice Mail DPT Digital Integration 216 Voice Mail DTMF Integration 222 Voice M...

Page 250: ...only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2006 Panasonic Communications Co Ltd All Rights Reserved PSQX3087UA KK1203...

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