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Installation Guide

Home Network System

Full HD Camera

Model No.    

KX-HNC800EX

Thank you for purchasing a Panasonic product.

This document explains how to configure the camera and access it
using a mobile device. These steps must be followed before you can
use the camera. For details about how to use the camera, refer to the
User’s Guide (page 31).

Please read this document before using the unit and save it for future
reference.

In order to use this device, download the latest version of the 

[Home

Network]

 app.

Summary of Contents for KX-HNC800EX

Page 1: ... configure the camera and access it using a mobile device These steps must be followed before you can use the camera For details about how to use the camera refer to the User s Guide page 31 Please read this document before using the unit and save it for future reference In order to use this device download the latest version of the Home Network app ...

Page 2: ...Network app 18 Setting up the camera initial setup 19 Registering additional mobile devices to the camera 23 Registering the camera to your hub 24 Resetting the camera 25 Appendix Information about wireless communication 26 Information about sensor features 27 Information about night vision mode 29 Wall mounting 29 Adjusting the angle 29 Removing the stand 30 Accessing the User s Guide 31 Specific...

Page 3: ...ies R Android and Google Play are registered trademarks or trademarks of Google Inc R Microsoft Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries R Wi Fi WPA and WPA2 are registered trademarks or trademarks of Wi Fi Alliance R All other trademarks identified herein are the property of their respective o...

Page 4: ...era images can be recorded automatically when a door is opened when motion is detected etc Use the camera s motion sensor to trigger the alarm system You can receive a phone call and notification when the camera s motion sensor detects motion What do I need to get started Your HD camera up to 16 and a KX HNB600 hub The hub joins all system devices together using DECT technology connects to your ho...

Page 5: ...asonic pl Hungary www panasonic com hu Czech www panasonic com cz Slovakia www panasonic com sk Croatia www panasonic com hr Romania www panasonic com ro Bulgaria www panasonic com bg Other countries www panasonic eu Note R Device availability and appearance may vary by region 5 Introduction ...

Page 6: ...ly before using the product to ensure proper and safe operation of your product WARNING Power connection R Use only the power source marked on the product R Do not overload power outlets and extension cords This can result in the risk of fire or electric shock R Completely insert the AC adaptor power plug into the power outlet Failure to do so may cause electric shock and or excessive heat resulti...

Page 7: ...ices to malfunction resulting in an accident R Do not allow the AC adaptor cord to be excessively pulled bent or placed under heavy objects R Keep small parts such as microSD cards out of the reach of children There is a risk of swallowing In the event they are swallowed seek medical advice immediately Operating safeguards R Unplug the product from power outlets before cleaning Do not use liquid o...

Page 8: ...ion where the camera can be adequately supported when installing R Do not mount the product on soft material It may fall down break or cause injury R Do not mount the product on the following materials gypsum board ALC autoclaved lightweight cellular concrete concrete block plywood less than 25 mm thick etc Preventing accidents and injuries R Do not put your ear s near the speaker as loud sounds e...

Page 9: ...s this product R If you enable the product s auto login feature enable the screen lock or similar security feature on your mobile device R Take care when performing important security related operations such as deleting unit IDs R To prevent disclosure of personal information enable the screen lock or similar security feature on your mobile device R When submitting the product for repair make a no...

Page 10: ...ructions between this product and the wireless router away from electronic appliances such as TVs radios personal computers wireless devices or other phones facing away from radio frequency transmitters such as external antennas of mobile phone cell stations Avoid putting this product on a bay window or near a window R Coverage and transmission quality depends on the local environmental conditions...

Page 11: ...f others with regard to privacy It is generally said that privacy means the ability of an individual or group to stop information about themselves from becoming known to people other than those whom they choose to give the information Rights of portrait means the right to be safe from having your own image taken and used indiscriminately without consent Please observe the legal regulations data pr...

Page 12: ... recycling of old products please take them to applicable collection points in accordance with your national legislation By disposing of them correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment For more information about collection and recycling please contact your local municipality Penalties may be applicable for incor...

Page 13: ...ivacy shutter Prevents others from monitoring live camera images or sound when the shutter is closed D Microphone E LED indicator F microSD card slot G Stand H MSETUPN Used when performing initial setup I Speaker J micro USB connector Used to connect the AC adaptor to the camera K Reset button Used to reset the camera s settings page 25 L Temperature sensor 13 Setup ...

Page 14: ...earching for wireless router Green lit Initial setup required Green blinking slowly Initial setup is in progress with mobile device connected Green blinking Initial setup is starting Red lit Motion detected 1 or camera is starting up Red blinking slowly Live images are being viewed or recorded or camera is starting up Red blinking Device malfunction 1 You can configure the camera so that its LED i...

Page 15: ...remove the microSD card push in the microSD card and then remove it Note about power connections AC adaptor connection R The AC adaptor must remain connected at all times It is normal for the adaptor to feel warm during use R The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a horizontally oriented AC outlet that faces the floor...

Page 16: ...Power failure R The camera will not work during a power failure 16 Setup ...

Page 17: ...ile device 2 Set up the camera page 19 Use the Home Network app to configure the camera to connect to your wireless router and then register your mobile device to the camera 3 Optional Register additional mobile devices page 23 You can register additional mobile devices to the camera for a total of 8 1 Download page 18 Download the Home Network app to your mobile device 2 Set up the hub Refer to t...

Page 18: ... and iPad iOS 8 0 and later or Android devices Android 4 0 and later As of October 2017 Note R The Home Network app may not function properly depending on the operating environment such as the model of your mobile device peripherals connected to your mobile device and the apps installed on your mobile device R Operating systems for mobile devices are continually updated Accordingly the versions of...

Page 19: ...re if you want to integrate the camera with your Home Network System Use the procedure on page 24 R If your mobile device is already registered to a hub and you want to use your camera by itself see Information for current hub users page 22 1 Plug in the camera and wait about 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during th...

Page 20: ...ss router R If prompted follow the on screen instructions and connect your mobile device to your wireless router start the app again and then tap Add This Mobile Device R If you enter the wrong password an error is displayed Repeat the initial setup procedure from the beginning 9 When prompted press the MSETUPN button on the back of the camera R The camera registers your mobile device 10 When prom...

Page 21: ... country 3 Tap HD Camera 4 Tap Set up the HD Camera 5 When prompted press the MSETUPN button on the back of the camera R The LED indicator blinks in green R The app temporarily changes your mobile device s Wi Fi setting so that it connects to the camera directly 6 If necessary enter the password required to connect to your wireless router and then tap Next R The camera and your mobile device conne...

Page 22: ... your Panasonic Home Network System perform the following 1 Plug in the camera and wait about 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during this procedure reset the camera page 25 and then repeat this procedure 2 Start the Home Network app 3 From the Home Network app home screen tap Settings 4 Tap Device Registration Regist...

Page 23: ...bile device and the camera are connected to the same wireless router 1 Using the mobile device that you want to register download the Home Network app and then start the app R If prompted follow the on screen instructions and select the appropriate region country 2 Tap HD Camera 3 Tap Add This Mobile Device 4 When prompted press the MSETUPN button on the back of the camera R The camera registers y...

Page 24: ...on refer to the System Setup Guide included with your hub and the User s Guide page 31 1 Plug in the camera and wait about 1 minute for the camera s LED to light in green R If the LED does not light in green or if you experience trouble during this procedure reset the camera page 25 and then repeat this procedure 2 Start the Home Network app 3 From the Home Network app home screen tap Settings 4 T...

Page 25: ... reset button on the back of the camera for about 10 seconds then release the button when the camera beeps RESET RESET R The camera s settings are reset 3 Wait for the camera s LED to light in green Note R After resetting the camera you cannot use the camera again until it is set up Refer to the relevant page in this section to set up the camera 25 Setup ...

Page 26: ...ations equipment Locations near microwave ovens or Bluetooth devices Indoor areas where antitheft devices or 2 4 GHz frequency devices such as POS systems are used R Do not place the camera in areas where the following materials or objects are located between the camera and the wireless router These materials and objects may interfere with wireless communication or cause wireless transmission spee...

Page 27: ...a s sensor features Using visible light to detect motion The camera can detect motion by recognizing changes in the brightness of areas that are visible to the camera A Vertical detection range approx 67 Note R Movement may be incorrectly detected when the moving object and the background have similar colours R Movement may be incorrectly detected when there are sudden changes to the overall brigh...

Page 28: ... triggered when the set temperature range is exceeded Note R The temperature sensor may not detect temperature accurately if the camera is exposed to warm or cool breezes from heating cooling systems R You can adjust the temperature setting of the temperature sensor For more information refer to the User s Guide page 31 Sound sensor The sensor is triggered when the set sound level is exceeded Note...

Page 29: ...that surround the camera s lens light up in a faint red colour that can be seen in the dark R If the camera is installed in front of a window and points directly at the window images may be poor when night vision mode is active Wall mounting Drive two screws not supplied into the wall and then mount the unit as shown A A B B 31 mm Screws Note R Make sure that the wall and the fixing method are str...

Page 30: ...amera body and then remove the stand by rotating its base as shown Note R When mounting a tripod to the camera do not mount a tripod with a screw length of 6 5 mm or more This may damage the camera Attaching the stand Insert a thin non metallic object into the groove on the bottom of the camera body and then attach the stand by rotating its base as shown 30 Appendix ...

Page 31: ... 2 Tap User s Guide Note R Microsoft Windows Internet Explorer 8 and earlier versions are not supported R Android 4 1 or later versions are recommended Accessing directly You can also access the User s Guide at the web page listed below If you are using the camera by itself https panasonic net cns pcc support tel homenetwork hdcamera If you are integrating the camera with your Home Network System ...

Page 32: ...relative air humidity dry R Image sensor 2 0 megapixel CMOS R Minimum illuminance required 2 0 lx R Focal length Fixed 0 2 m infinity R Angular field of view Horizontal approx 121 Vertical approx 67 R Motion detection method Visual sensor R Adjustable mounting angles 3 Vertical facing forward facing down approx 130 R Dimensions including stand height width depth Approx 142 mm 68 mm 68 mm R Mass we...

Page 33: ... for outdoor use 5 180 GHz 5 240 GHz channels 36 48 and 5 260 GHz 5 320 GHz channels 52 64 R When using frequencies in the 5 260 GHz 5 320 GHz range channels 52 64 or the 5 500 GHz 5 700 GHz range channels 100 140 the following limitations apply according to regulations Before communication starts on each channel the wireless router scans for radar waves for 1 minute During this time the wireless ...

Page 34: ...ds HR Croatia PL Poland CY Cyprus PT Portugal CZ Czech Republic SK Slovakia DK Denmark SI Slovenia EE Estonia ES Spain FI Finland SE Sweden FR France UK United Kingdom DE Germany IS Iceland EL Greece LI Lichtenstein HU Hungary NO Norway IE Ireland CH Switzerland IT Italy BG Bulgaria LV Latvia RO Romania LT Lithuania TR Turkey LU Luxembourg 34 Appendix ...

Page 35: ...of this product Panasonic Corporation will give to any third party who contacts us at the contact information provided below for a charge of no more than the cost of physically distributing source code a complete machine readable copy of the corresponding source code and the copyright notices covered under the GPL and the LGPL Please note that software licensed under the GPL and the LGPL is not un...

Page 36: ... a record of the following information to assist with any repair under warranty Serial No Date of purchase found on the rear of the unit Name and address of dealer Attach your purchase receipt here Panasonic Corporation 2017 PNQP1339XA CC0417WK2078 ...

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