Pamex Enkore Series Project Implementation Manual Download

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Pamex

Enkore Series

A Multi-Family Door Access Control Solution

Project Implementation Guide

Summary of Contents for Enkore Series

Page 1: ...Pamex Enkore Series A Multi Family Door Access Control Solution Project Implementation Guide 1 ...

Page 2: ...6 Create Tenant Cards 34 Create Staff Card 42 Create Vendor Card 47 Create Guest Temp Card 54 Shutdown Public Area 58 Area Time Control 59 Lock Scheduling 60 Access Control Rule 64 Time Control Add Remove Holidays 66 Advanced Setup Guide 68 Lock Report Interval 68 Alert Settings 69 Appendix 71 Lock UI Patterns LED Buzzer 71 Wall Reader 73 Wall Reader 74 Wifi AP Specification and Settings 75 Factor...

Page 3: ...System Parameters 80 Mifare Card Specification 81 Card Types 82 Area Types 84 Lock Real Time Events 85 Default Severity of Alert Types 86 FCC Statement 87 NCC Statement 88 3 ...

Page 4: ...dows server 5 as the client PC 2 MF Admin Server An application running on a Windows server 5 It provides all the functions to manage the access control of the locks and the cards fobs 3 Wifi AP All the Enkore locks have the wifi capability and are necessary to connect to a wifi AP in order to be programmed by the MF Admin server There should be a few to many Wifi APs at a multi family property Wi...

Page 5: ... program Please reference MF Admin MP100 installation guide 8 MFSP platform MFSP Multi Family Service Platform is a cloud service for all the MF Admin Servers around the world This platform is operated by Pamex Connected your MF Admin Server to MFSP is not required but we encourage you to do so MFSP will provide some enhancement to Enkore solution in the future 5 ...

Page 6: ... Platform This section is for Pamex only Before any Enkore installation Pamex admin will have to create a project in MFSP in order to get the unique project code An Enkore installation will need at least one Crypto card to activate all the locks Crypto cards can only be issued through MFSP by Pamex MFSP will keep the encryption keys of the Mifare Desfire card for every project 6 ...

Page 7: ... phase then go to the lock registration phase then the go live phase Each phase requires different tasks to be completed as described below In this guide we will use the term Card or Key from time to time Both terms refer to the Mifare Card or Mifare key fob is issued by Pamex Enkore solution Used by the Pamex Enkore system MP100 is the only device you use to issue card key Note that sometimes you...

Page 8: ...his moment A Construction Card can unlock any locks which have been scanned by Crypto Card given by Pamex for your project only Depending on the lock model the lock will present below response when scanning Mifare Cards Lock Model Crypto Card Success Crypto Card Fail Wall Reader Green LED on 1 sec long beep once Red LED flash 3 times beep 3 times Deadbolt Same as Wall Reader Same as Wall Reader Le...

Page 9: ...who need to access MF Admin Please check MF Admin Server User Guide to see how to create users The default admin user alzk can not be removed Change the password of alzk immediately is recommended to secure the account Please check MF Admin Server User Manual to see how to change alzk password To better illustrate all the steps we will use a SIMPLE example project to describe how to complete all t...

Page 10: ...Area Types for detail An area may contain zero or several lock places which will linked to the physical lock one by one when registering For the SIMPLE project you should prepare a table as below Root Area Group area No lockplace Public Area P Lockplace P Group Area M Lockplace M Unit Area A Lockplace A Unit Area B Lockplace B Unit Area C Lockplace C Unit Area D Lockplace D Note that the quantity ...

Page 11: ...ment Build Property For a brand new property you will see only one node at beginning Click and edit root area name Click edit button on Root Area and select Add Public Area Click the name text to edit public area name and lockplace name Click menu button on Root Area and select Add Group 11 ...

Page 12: ...text to edit group name Click menu button on Group Area M and select Add Lock Place Edit lockplace name Click menu button on Group Area M and select Add Unit Click name text to edit unit name and lockplace name 12 ...

Page 13: ...the area tree Note that there are many ways to build an area tree as above You may find another techniques in MF Admin Server User Manual If you make any mistakes during building the tree just click Reload from server or Reset to return to the initial state 13 ...

Page 14: ...e to be programmed again Some Wifi AP SSID changed For those locks in the range of changed wifi APs you have to scan them with new programming card which has the new SSID in it Locks have been reset to factory default When any of the above cases happened we recommend you to contact with the reseller for help In SIMPLE project we assume that you have two Wifi APs with SSID AP1 and SSID AP2 In real ...

Page 15: ...ral workers are programming locks in parallel please label the UID of the card UID can be found on MF Admin page when you create the programming card on the programming card with a sticker or marker When your lock is scanned you will be able to tell which lock is yours via the UID See the detail in registering locks 15 ...

Page 16: ...ers page System Management System Parameters Select Wifi AP Setting Click Add One to add wifi ap and click Save to save wifi ap Navigate to create programming cards page Property Management Issue Programming Key You will see there are two wifi aps you added previously 16 ...

Page 17: ...Check the checkbox on those wifi ap and click Issue Key Place key card on reader first 17 ...

Page 18: ...Write Key Card to get Key s UID The green light LED on Read will blink If Write Key Card failed with three beep sounds and display following message please re place key card and click Write Key Card again 18 ...

Page 19: ...rowser Follow below steps to register a lock A Open Chrome and type in MF Admin server URL B Login to MF Admin using alzk id C Go to Lock Registration Monitoring function on tablet Property Management Lock Registration Monitor D Go to Room A E Scan programming card to the lock Lockplace A You will see the physical new lock connect to MF Admin server 19 ...

Page 20: ...s not linked yet Click the one you like to link G Link the lock to Room A lockplace G 1 If you link to the wrong lockplace Unlink and link again Click lockplace which you link to the wrong lockplace Click Unlink to unlink lock H Repeat the steps D to G for Lockplace B C D P and M I All set and all locks are ready for go live phase 20 ...

Page 21: ... to MF Admin server only Residential Cards and Master Cards can be recognized To verify that all the locks are successfully registered and linked to the right lock places in the area tree let s first create the master card How to create Master Card Navigate to issue master card page Key Management Issue Master Key And click Issue Key 21 ...

Page 22: ...Place key card on reader first Click Write Key Card to get Key s UID 22 ...

Page 23: ... on Read should blink If Write Key Card failed with three beep sounds and display following message please re place key card and click Write Key Card again If master key issued successfully two beep sounds will be made 23 ...

Page 24: ...proach to save us some time Card X will be the invalid Card Go to lockplace A Scan Card X Scan Master Card and the lock should be opened Scan Card X again The event log will be transferred to MF Admin server Check MF Admin Server event log Navigate to MF Admin Server event log page Report Management Lock Events Report Check Invalid Mifare in Event Type fields only and click Search You will see Inv...

Page 25: ... If problem still exist please contact your reseller for help Please keep the Master Card safe and secure Congratulations The system is ready and let s go to Go Live phase 25 ...

Page 26: ...rd from its name There are three supporting features to help you create a residential card You may create a card without using these features but leverage these template features will speed up the process when you have many cards to create Time Control Template Here we will create two time control template which we will use in demonstrate the creation of Guest Card and Vendor Card Please follow be...

Page 27: ...ment house cleaning period only allow at 8 00 12 00 Mon Let s edit the time control to meet the requirement and click Save to save time control setting Both Guest Swimming Pool Period and House Cleaning Period time control templates are created successfully User Management You may maintain tenants staffs and vendors information in User Management module The information you entered here is only for...

Page 28: ...u mark alzk com tw Tenant D Jay Chen jay alzk com tw Staff S1 Peter Liu peter alzk com tw Staff S2 Ricky Chang ricky alzk com tw Vendor V Company Name Dust Buster Employee name Vincent Chou vincent gmail com Steps to create tenants Navigate to create tenants page User Management Tenant Edit tenant information and click Create Tenant The table below the input area will list all the tenants created ...

Page 29: ...o create staffs page User Management Staff Edit staff information and click Create Staff The table below the input area will list all the staffs created Follow the same process to create staff Ricky Chang Steps to create vendors Navigate to create vendors page User Management Vendor 29 ...

Page 30: ...eate Vendor It will display vendor list below the input area Click Employee button on Actions filed to add employee Edit employee information and click Create New Employee The employee list will be displayed at the bottom of this page 30 ...

Page 31: ...e setting for later use Let s create two templates STAFFS Public Area P 24 hours allowed Group Area M 24 hours allowed TENANTS Public Area P 6 00 21 00 Group Area M 24 hours allowed Steps to create the key template Navigate to create key time control template page Key Management Key Template Select Create New Template Edit Template Name and click Create 31 ...

Page 32: ...t s check the box on Public Area P and no need to edit time control because it s 24 hours open by default Click on the clock besides the checkbox can edit the time control settings to this area Tick the checkbox on Group Area M and leave the time control settings as default Click Save to save STAFFS key template Let s create another key template for TENANTS Click Create 32 ...

Page 33: ...equirement Tenants can access Public Area P 6 00 21 00 Group Area M 24 hours allowed Let s edit the Public Area P time control and click Save to save time control setting Tick the checkbox on Group Area M no need to edit time control this time because it s 24 hours open by default 33 ...

Page 34: ...plate management page Key Management Key Template You can see those key templates has been created by pull down the select list Create Tenant Cards In SIMPLE project you should at least create 4 tenant cards Card A D for Room A to D with below access control 34 ...

Page 35: ... C Public Area P 6 00 21 00 Group Area M 24 hours allowed Unit C 24 hours allowed Card D Public Area P 6 00 21 00 Group Area M 24 hours allowed Unit D 24 hours allowed As you can see leverage key template is a good idea to create the 4 tenants cards Steps to create tenant cards Navigate to Issue Key page Key Management Issue Key Select Tenant at the key type drop down list 35 ...

Page 36: ...ts you created in user management function Select tenant kevin to issue key Select tenant kevin will automatically bring his information back to the Basic Information tab Select TENANTS key template and you will see TENANTS time control settings in Area Control page 36 ...

Page 37: ...evin can access Public Area P 6 00 21 00 Group Area M 24 hours allowed Unit A 24 hours allowed We had already set up time control of Public Area P and Group Area M via tenant key template so let s check Unit A to grant access to Room A 37 ...

Page 38: ...ge we can verify the information of tenant key including Basic Information Unit Area time control information Public Area time control information Group area time control information Click Issue Write Key to issue tenant key 38 ...

Page 39: ...Place key card on reader first Click Read Key From Reader to get Key s UID 39 ...

Page 40: ...The green light LED on Read should blink If Write Key Card failed with three beep sounds and display following message please re place key card and click Write Key Card again 40 ...

Page 41: ...If read key successfully click Write Key Card to issue master key Write Key Card successfully with two beep sounds Repeat the similar process to create Tenant Cards for B C and D 41 ...

Page 42: ...me you can practice to choose the staff information from the staff users you created previously Staff S1 Public Area P 24 hours allowed Group Area M 24 hours allowed Staff S2 Public Area P 24 hours allowed Group Area M 24 hours allowed Steps to create staff card Navigate to Issue Key page Key Management Issue Key Select key type as Staff 42 ...

Page 43: ...tomatically attach staff s information Select STAFFS key template and you will see STAFFS time control settings in Area Control page According to the requirement staff Peter can access Public Area P 24 hours allowed Group Area M 24 hours allowed We had already set up 24 hours access privilege of Public Area P and Group Area M via staff key template So you may go to the review Issue Key tab 43 ...

Page 44: ...the information of staff key including Basic Information Unit Area time control information Public Area time control information Group area time control information Click Issue Write Key to issue Peter staff key Place key card on reader first 44 ...

Page 45: ...Click Write Key Card to get Key s UID 45 ...

Page 46: ...nk If Write Key Card failed with three beep sounds and display following message please re place key card and click Write Key Card again Write Key Card successfully with two beep sounds Repeat the similar process to create S2 Staff Card 46 ...

Page 47: ...y So we will create a card for him to enter Lockplace P and Lockplace M with time control template House Cleaning Period Steps to create vendor card Navigate to Issue Key page Key Management Issue Key Select key type as Vendor Click Select Vendor and it will pop up a window to display all vendors you created before at user management function Select vendor Vincent from Dust Buster to issue key 47 ...

Page 48: ...information Check the box on Public Area P and click time control button to edit According to the requirement Vendors can access at 8 00 12 00 on every Monday Let s use House Cleaning Period time control template we created before on Public Area P then click Save to save time control setting 48 ...

Page 49: ...Check the box on Group Area M and click time control button to edit 49 ...

Page 50: ... Group Area M then click Save to save time control setting At the Review Issue Key page we can verify the information of vendor key including Basic Information Unit Area time control information Public Area time control information Group area time control information 50 ...

Page 51: ...Click Issue Write Key to issue the vendor key Place key card on reader first 51 ...

Page 52: ...rite Key Card to get Key s UID The green light LED on Read should blink If Write Key Card failed with three beep sounds and display following message please re place key card and click Write Key Card again 52 ...

Page 53: ...Write Key Card successfully with two beep sounds 53 ...

Page 54: ...used to further restrict access to lockplace to only one time for all the lockplaces granted Below is a demo to create a Guest Card Create a temp card is the same You will request the visitor to return the Guest Temp Card when they leave the property The returned card can be reused to issue any card types Steps to create a guest card Navigate to Issue Key page Key Management Issue Key Select key t...

Page 55: ... August can access Public Area P on this weekend edit time control settings and click Save to save time control setting At the Review Issue Key page we can verify the information of guest key including Basic Information Unit Area time control information Public Area time control information Group area time control information 55 ...

Page 56: ...Click Issue Write Key to issue August guest key 56 ...

Page 57: ...Place key card on reader first Click Write Key Card to get Key s UID 57 ...

Page 58: ...and click Write Key Card again Write Key Card successfully with two beep sounds Shutdown Public Area The only public area we have in SIMPLE project is the swimming pool Suppose you need to close the swimming pool in the winter or for maintenance purpose it is not a good idea to re issue all the cards to remove the swimming pool access right 58 ...

Page 59: ...kly manner area time control is here for this task Suppose your card has the access right of swimming pool for 24 hours everyday And the area time control of swimming pool is only for Saturday and Sunday 24 hours Then you are only able to access swimming pool on Saturday and Sunday Note that this approach can not completely shut down the swimming pool because if you leave all the time control cell...

Page 60: ...ck In SIMPLE project case we may use lock operation mode to control the locking status Three modes are available for a lock not an area Normal default Scan card is needed Passage Keep the lock unlocked scan card is not necessary Private It acts like normal mode In combination with the NoPrivacy access rule only Staff Card and Master Card of course can access the private area But you may change the...

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Page 62: ...icon color will turn to light green which means it is not normal setting As you can see in the previous screenshots there is also a time control table which you can set when operation mode is in normal mode It is used to manage a public group area where you like it to be passage mode for some period of time of a 62 ...

Page 63: ...day in a weekly manner We will not demo it here Please see MF Admin Server User Manual for detail 63 ...

Page 64: ...take card key setting into consideration and ignore the area time control The NoPrivacy rule is a special rule for privacy locks the mode you set at lock scheduling features The card type with NoPrivacy set to yes will ignore the private mode which means the card is allowed to unlock the lock Therefore if you like to block all users including the staff to enter swimming pool in SIMPLE project You ...

Page 65: ... to the document we would want to block all users including the staff to enter swimming pool in private mode Find out the Staff field and edit NoPrivacy to No and click Save Now the swimming pool has been shut down completely except Master Key 65 ...

Page 66: ...another row the bottom row to set time control which is the holiday setting For system to recognize which days are holiday you have use the application parameters function to add remove holidays Steps to add remove holiday Add holiday Navigate to Holidays tab in Application Parameters page System Management Application Parameters Click 1 to add a holiday Click the blank field to edit holiday assum...

Page 67: ...Remove holiday Click X to remove holiday and click Save The holiday setting takes precedence over weekly settings It means if today is a holiday and Monday then the system will check holiday s settings instead of Monday s settings 67 ...

Page 68: ...xpected system behavior Lock Report Interval Lock report interval can be changed at the Lock Operation function The default value of this parameter is 300 secs 5 mins for Wall reader and 900 secs 15 mins for deadbolt and leverset Steps to change the report interval setting for Lock P Navigate to lock operation page to change the report interval Lock Management Lock Operation 68 ...

Page 69: ...rval remains in default For example when you issue a card at 9 00 am the card number will be downloaded to the related physical lock s Wall Reader at next reporting time which could be anytime before 9 05 am depending on the last report time There is another way to force a lock to communicate with MF Admin server immediately Real time events See Appendix Lock Real Time Events can make a lock to co...

Page 70: ...semicolon The check intervals are all realtime and can not be modified except the Dead Lock alert Dead Lock alert checking interval can be set larger than the default 5 mins This value is related to the lock report interval It is unreasonable to set a dead lock checking interval smaller than the lock report interval Note that the unit of this value is minute For every alert types there is a severi...

Page 71: ...on Card 同開關門 Programming Card 綠燈閃兩次 beep 兩聲紅燈持續閃 Wifi連線直到連線成功後綠燈閃 beep一長音嘗試完所有AP後若不成功即放棄連線 Recovery Card 綠燈閃三次 Beep三聲綠燈亮 Beep 一長聲重新開機韌體更新紅燈閃五次 beep五聲綠燈閃五次下載完畢 beep五聲 If 下載失拜紅燈閃三次 beep三聲 Else 等候重新開機完畢重新開機完畢綠燈亮兩秒 beep一聲兩秒產測程式刷Crypto 前以任意卡啟動紅燈閃綠燈閃 beep一聲馬達轉動 Unlock Lock 紅燈持續閃 Wifi連線直到連線成功後綠燈閃 beep一長音預設AP若連線不成功30秒後放棄連線 Lock Out 閉鎖紅燈亮三分鐘預設鎖匙蓋開啟紅燈閃10次 Beep 10聲刷卡開門誤動作鎖舌無法伸出時馬達持...

Page 72: ...d blinks between seconds lasting a minute as a default Lock Out Construction Card same as lock unlock Programming Card 2 green blinks with 2 beeps Red blinks continuously till a success connect with AP along with a green blink a long beep Note that only when tried every nearby APs will the lock stop connecting Recovery Card 3 green blinks with 3 beeps a green blink with a long beep reboot Firmware...

Page 73: ... the card Battery low Red light and beep in every 10 secs lasting for one minute 餘600次開關電力時紅燈每10秒閃一次持續1分鐘餘200次開關電力時紅燈每2秒閃一次持續1分鐘 Power Cut Allowed to tap the card once when the power is subject to 3 months left Wall Reader Crypto Card 綠燈亮長beep 刷卡開門 Beep一聲綠燈亮刷卡鎖門 Beep一聲紅燈亮非法卡紅燈閃三次 Beep三聲紅燈間隔一秒閃一次持續一分鐘預設 Lock Out Construction Card 同開關門 Programming Card 綠燈閃兩次 beep 兩聲紅燈持續閃 Wifi連線直到連線成功...

Page 74: ...ed every nearby APs will the lock stop connecting Recovery Card 3 green blinks with 3 beeps a green blink with a long beep reboot Firmware upgrade 5 red blinks with 5 beeps 5 green blinks with 5 beeps reboot Download success If download failed will tell 3 red blinks with 3 beeps Reboot green blink with a long beep for 2 secs Test program Execute by taping any card before tapping a Crypto card A re...

Page 75: ...twork setup is out of the scope of this manual Please make sure your network is well configured with your system vendors Pamex Enkore locks support most of the popular wifi APs in the market Please make sure your Wifi AP has the features listed below Support 802 11 bgn 2 4 G WAP2 encryption 75 ...

Page 76: ... WR1S KA WR1N Operation Mode Normal Lock Parameters a Volume 3 high b Enabled Locking Mode Auto lock c Auto Lock Delay 10 secs d Report Interval 300 secs Lockout Settings a Time to count fail secs 60 b Fail Try times 3 c Time to Shutdown secs 180 76 ...

Page 77: ...on Mode Normal Lock Parameters a Volume 3 high b Enabled Locking Mode D1 Auto reset turnpiece D2 Scan lock c Auto Lock Reset Turnpiece Delay secs D1 5 D2 N A d Report Interval 900 secs Lockout Settings a Time to count fail secs 60 b Fail Try times 4 c Time to Shutdown secs 180 77 ...

Page 78: ...P5C Operation Mode Normal Lock Parameters a Volume 3 high b Enabled Locking Mode Auto lock c Auto Reset Turnpiece Delay secs 5 d Report Interval 900 secs Lockout Settings a Time to count fail secs 60 b Fail Try times 4 c Time to Shutdown secs 180 78 ...

Page 79: ...ation Mode Normal Lock Parameters a Volume 3 high b Enabled Locking Mode I1 Auto reset turnpiece I2 Scan lock c Auto Lock Reset Turnpiece Delay secs I1 5 I2 N A d Report Interval 900 secs Lockout Settings a Time to count fail secs 60 b Fail Try times 4 c Time to Shutdown secs 180 79 ...

Page 80: ...MF Admin Server Parameters default settings Application Parameters Please see MF Admin Server User Manual System Parameters Please see MF Admin Server User Manual 80 ...

Page 81: ...less smart cards and proximity cards The MIFARE brand name covers proprietary solutions based upon various levels of the ISO IEC 14443 Type A 13 56 MHz contactless smart card standard It incorporates AES and DES Triple DES encryption standards as well as an older proprietary encryption algorithm Pamex Enkore supports only MIFARE DESFire EV1 EV2 compatible cards key fobs 81 ...

Page 82: ...fore the wifi network is ready the only way to unlock the door locks will be using the construction cards Construction cards can not be issued from MF Admin Server It should be provided by Pamex and is unique to your project Programming Card Once your wifi network is ready and MF Admin server is installed programming card can be used to register lock to the MF Admin Server Programming card can be ...

Page 83: ...Master Card is an unrestricted access card to any door locks in the project It is created using MF Admin server Master Card is only valid to the locks which has registered to MF Admin server 83 ...

Page 84: ... same floor building for example Unit Area An unit area represents an unit for one family Public Area A public area represents a shared facility like swimming pool These areas will be organized into a single root area tree to represent your property All the areas can be programmed to grant access to residential cards by time control and area control in the MF Admin Server 84 ...

Page 85: ...attery Change 2 Battery Low 3 Card space 90 full 4 Card limitation reached 5 Firmware upgrade completed 6 Force to Normal 7 Invalid Key 8 Key Cover Open 9 Lock Out 10 Lock Schedule activated by staff 11 One Time Pass Success 85 ...

Page 86: ...nge 10 2 Battery Low 100 3 Card space 90 full 90 4 Card limitation reached 100 5 Dead Lock 100 6 Firmware upgrade completed 20 7 Force to Normal 10 8 Invalid Key 80 9 Key Cover Open 100 10 Lock Out 50 11 Lock Schedule activated by staff 10 12 One Time Pass Success 10 86 ...

Page 87: ...nergy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to corre...

Page 88: ...wan Regulatory Information NCC 低功率電波輻射性電機管理辦法第十二條經型式認證合格之低功率射頻電機非經許可公司商號或使用者均不得擅自變更頻率加大功率或變更原設計之特性及功能第十四條低功率射頻電機之使用不得影響飛航安全及干擾合法通信經發現有干擾現象時應立即停用並改善至無干擾時方得繼續使用前項合法通信指依電信法規定作業之無線電通信低功率射頻電機須忍受合法通信或工業科學及醫療用電波輻射性電機設備之干擾 88 ...

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