background image

IMPORTANT! Already use a palmOne

 device?

Upgrading? Before you start step 3, read this: 

Your new device uses a different file structure from the one on your 
current handheld. Because of this, some third-party applications 
may not work correctly on your new device. When you synchronize 
using your existing username, any third-party applications that may 
not work correctly on your device do not install. All of your personal 
(PIM) information–calendar events, contacts, tasks, and memos–is 
installed to your device. 

What about the third-party applications that were not installed? 

Check each third-party application’s website for news about an 
updated version that works on your new device. Be sure to install 
only applications that specifically state they are compatible with 
your device. For more information on third-party applications and 
the new file structure, go to www.palmOne.com.

Click here for the 

manual

For more detail, go online: 
www.palmOne.com/mylifedrive.

Get more information

Open Palm Desktop software on 
your computer and click 

Help

.

Get answers, learn more

Take the tutorial

AC charger

USB sync cable

Pouch

Troubleshooting

Software installation CD

3

Install software

HotSync icon

Here’s what you’ll do with this guide:

  Charge and set up your device.

 Install Palm

®

 Desktop software and other software for synchronizing, 

moving files, and more.

  Synchronize your device with your computer.

Start here

Check your computer:

Windows
1.

 Make sure the HotSync

®

 icon appears in the group of icons in the lower-right part of 

your screen.

   

If not:

  

a.

  Click the Start button, and then select Programs.

   

b.

  Select palmOne, and then select HotSync Manager.

2.

 Check the connection type:

   

a.

  Disconnect and then reconnect the sync cable.

   

b.

  Make sure there is a checkmark next to Local USB. 

   

If there is not, click Local USB.

Mac
1.

 Make sure HotSync Manager is enabled:

   

a.

  Double-click the HotSync Manager icon in the Palm folder.

   

b.

  In the HotSync Controls tab, click Enabled.

2.

 Make sure the USB connection is working: 

   

a.

  Disconnect and then reconnect the sync cable.

   

b.

  Restart your computer.

Check your device:

1.

 Press the Home       button twice, and then tap HotSync      

 

in Applications.

2.

 In the HotSync application, make sure of the following:

  –  Local is highlighted. If it isn’t highlighted, tap Local.
  –  Cradle/Cable appears. If not, tap the pick list, and then tap Cradle/Cable.

3.

 Tap the HotSync icon on the screen.

Cradle/Cable

Local

HotSync icon

SPECIFICATIONS FOR P/N: 406-10272-00 

Color:   

6-color CMYK (4-color process) + PANTONE 877 C + PANTONE 8403 C 

MATERIAL:   
FINISH SIZE:   16.5" x 16.5" (419 x 419mm)

Windows

Follow the installation instructions  
that appear on your computer 
screen.

To install Palm Desktop software, the LifeDrive Manager application, and 
other important software, insert the CD into your computer’s CD drive.

Done

IMPORTANT! Take care of your device

  Be especially careful with your device when the amber indicator light is flashing. 

This means that the hard drive is processing information, and you could lose 
some or all of the information on the drive if you shake or drop the device.  

  Do not open your device for any reason. If you attempt to remove the hard 

drive, the warranty is voided.

  Do not drop, bang, shake, or cause any strong impact to your device.

Synchronization does not begin

Be sure the sync cable is plugged into your device and into a USB port on the back of  
your computer.

Stylus

Your device does not turn on or does not respond when you tap it 

1.

 Try turning it on by pressing one of the quick buttons on the front panel.

2.

 Do a soft reset. Press the reset button on the bottom of the device with the 

tip of the stylus.

3.

 Make sure the AC charger is fully connected to the device or the sync cable 

and to a working outlet. Charge for another three full hours.

Palm Desktop Installer does not start when you put the CD into the drive

Windows 

1.

 Click the Start button and select Run.

2.

 Click Browse to locate the drive that contains the CD that came with your device.

3.

 Double-click autorun.exe on the CD.

Mac

1.

 Double-click the CD icon on the Mac desktop.

2.

 Double-click palmOneDesktop.pkg.

Click 

Online Support

 

(www.palmOne.com/support) for 
the latest software updates and 
answers to frequently asked 
questions.

Set up

2

a.

  Slide the power switch to the right.

b.

  Remove the stylus. 

c.

  Follow the onscreen instructions 

to set up your device. 

Problems? See Troubleshooting, below.

Stylus

Power switch

Tip: Take the Quick Tour          to learn 
more about the great features of 
your device.

Tip:  During the installation process on a Windows computer,  
 

you can select to synchronize with Outlook.

Multi-connector

Connect and charge

1

a.

  Plug the sync cable into your device and into a USB port on the back of 

your computer.

b.

  Plug the AC charger into the Multi-connector on the sync cable and 

into an outlet.

c.

 Charge for 

three hours

. Be sure to fully charge your device before going 

on to the next step.

USB

Mac

Double-click the CD icon, and then 
double-click palmOneDesktop.pkg.

Support information is also available at www.palmOne.com/support.

Already use a palmOne device?

To switch from synchronizing with Palm 
Desktop software to Outlook, select Change 
your  synchronization method at the end of 
the installation process.

Learn to use the popular features 
of your device. Insert the 
installation CD in your computer 
and click here for an 

interactive 

tutorial

.  

LifeDrive

 mobile manager

from palmOne

Reviews: