Packard Bell EasyNote LJ77 Service Manual Download

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Packard Bell EasyNote LJ75/LJ77

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for EasyNote LJ77

Page 1: ...Packard Bell EasyNote LJ75 LJ77 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw...

Page 2: ...II Revision History Please refer to the table below for the updates made to this service guide Date Chapter Updates...

Page 3: ...expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in...

Page 4: ...bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Page 5: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN OR...

Page 6: ...VI...

Page 7: ...tilities 39 DOS Flash Utility 40 WinFlash Utility 42 Remove HDD BIOS Password Utilities 43 Machine Disassembly and Replacement 49 Disassembly Requirements 49 General Information 50 Pre disassembly Ins...

Page 8: ...rocedure 106 Replacing the Antennas Power Board and MIC 106 Replacing the LCD Panel 109 Replacing the Camera Module 111 Replacing the LCD Bezel 112 Main Module Reassembly Procedure 114 Replacing the C...

Page 9: ...fic action 162 Each PEIM entry point used in 80_PORT 164 Each Driver entry point used in 80_PORT 164 Each SmmDriver entry point used in 80_PORT 167 Jumper and Connector Locations 169 Top View 169 Bott...

Page 10: ...X Table of Contents Online Support Information 207 Index 209...

Page 11: ...DRAM support Up to 4 GB of DDR3 1066 MHz memory upgradeable to 8 GB using two soDIMM modules Display 15 6 HD 1600 x 900 pixel resolution high brightness 220 nit TFT LCD with Diamond View Technology su...

Page 12: ...ROM 8X DVD R 8X DVD R 8X DVD ROM DL 6X DVD R DL 6X DVD R DL 8X DVD RW 8X DVD RW 5X DVD RAM 4X BD ROM 4X BD R 2X BD RE 4X BD ROM DL 4X BD R DL 2X BD RE DL Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 6X...

Page 13: ...ith discrete graphics 2 hour 50 minute battery life 3 pin 90 W AC adapter ENERGY STAR Special Keys and Controls 99 100 103 key keyboard Multi gesture touchpad supporting two finger scroll pinch rotate...

Page 14: ...olbar Metaboli linkMicrosoft Works with Office Home and Student 2007 Trial Nero 9 EssentialsNorton Internet Security 2009 Trial 60 days Windows Live Essentials Optional Bluetooth 2 1 module1 GB 2 GB 4...

Page 15: ...Chapter 1 5 System Block Diagram...

Page 16: ...6 Chapter 1 Your Notebook tour NOTE Port placement may vary depending on the model Front View Component Icon Description...

Page 17: ...ble modem DSL modem or an Ethernet network jack 4 HDMI out jack HDMI HDMI Plug an HDMI device such as a high definition television into this optional jack 5 Microphone jack Plug a microphone into this...

Page 18: ...de Component Icon Description Ventilation fan Helps cool internal components Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough t...

Page 19: ...lots and cooling fan Helps cool internal components Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution...

Page 20: ...10 Chapter 1 Keyboard Area selected models No Component Description 1 Capacitive touch keys Press to access capacitive touch key function 2 Touchpad Provides all the functionality of a mouse 2 1...

Page 21: ...No Component Description 1 Display 15 6 HD 1600 x 900 pixel resolution high brightness 220 nit TFT LCD with Diamond View Technology 2 Webcam Use to let others see who they are communicating with when...

Page 22: ...drive LED blinking The drive is being accessed LED off The drive is not being accessed Num lock LED on Num lock is turned on LED off Num lock is turned off Caps lock LED on Caps lock is turned on LED...

Page 23: ...keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsivenes...

Page 24: ...nction keys for different purposes See the program documentation to find out more about the function key actions System keys Press these colored keys in combination with the Fn key to perform specific...

Page 25: ...ork domain or switch users if you re not connected to a network domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Win...

Page 26: ...our notebook Both displays at the same time Turn the optional Bluetooth radio on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviat...

Page 27: ...Ci3350M 2 26 GHz 2 350 M 3 MB PGA 35 W KC 35001 DMP Ci5430M 2 26 GHz 2 4 430 M 3 MB PGA 35 W KC 43001 DMP Ci5520M 2 4 GHz 2 4 520 M 3 MB PGA 35 W KC 52001 DMP Ci5540M 2 53 GHz 2 4 540 M 3 MB PGA 35 W...

Page 28: ...control Support SMBUS 2 0 PCI2 3 ACPI 2 0 compliance with Intel Speed Step Support C1 C2 C3 C4 C6 and S3 S4 for mobile CPU DMI utility for BIOS serial number configurable asset tag Support PXE Support...

Page 29: ...ator HD7 Intel GMA HD Graphics Memory 1024 MB of dedicated DDR3 VRAM up to 3067 MB of shared system memory 512 MB of dedicated DDR3 VRAM up to 3067 MB of shared system memory 128 MB of dedicated syste...

Page 30: ...Specification Manufacturer Model Realtek 8192SE Atheros HB93 Item Specification Model Foxconn Bluetooth BRM 2046 BT2 1 T60H928 33 f w 861 Item Specification Vendor Seagate Capacity MB 250 500 Bytes p...

Page 31: ...Item Specifications Vendor Model Name HGST Capacity MB 500 320 250 160 Bytes per sector 512 Data heads 4 3 2 2 Drive Format Disks 2 2 1 1 Spindle speed RPM 5400 Performance Specifications Buffer size...

Page 32: ...22 Chapter 1 Internal transfer rate Mbits sec max I O data transfer rate 3 GB s DC Power Requirements Voltage 5 0V 5 Item Specifications...

Page 33: ...oading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Item Specification Vendor model name SONY AD 7583S Performance Specificatio...

Page 34: ...RW Loading mechanism Drawer Solenoid Open Tact SW Open Emergency Release draw open hole Power Requirement Input Voltage DC 5 V 5 Item Specification Vendor model name PLDS BD Combo DS 4E1S Performance...

Page 35: ...an integrated digital BEEP generator Support two stereo digital microphone input for microphone array AEC BF application Each stereo digital microphone interface has its own clock output to support in...

Page 36: ...7B Battery Type Li ion Li ion Pack capacity 4400 mAh 4800 mAh Normal Voltage 11 1V 14 8 Charge Voltage 12 6V 12 6V Fast Charge Current 2 94 3 5A 3 1A Package configuration 3S2P 4S2P Item Specification...

Page 37: ...nge boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu u...

Page 38: ...ows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Universally Unique Identifier UUID is an identifier standard used in software construction sta...

Page 39: ...or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partitio...

Page 40: ...IDE Configuration menu IDE Controller HDC Configure as AHCI Option ROM Support SATA Port 0 1 4 5 HotPlug Channel 1 to 4 Master and Slave Item Specific Help Configures Boot Settings F1 ESC Help Exit Se...

Page 41: ...ontrol Automatic ASPM PCI Latency Timer VT d iTPM ACPI Table Features Control Enter the ACPI Table Features Control menu FACP C2 Latency Value FACP C3 Latency Value FACP RTC S4 Wakeup APIC IO APIC Mod...

Page 42: ...user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of paramet...

Page 43: ...er to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 U...

Page 44: ...en you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Ent...

Page 45: ...efaults in the Exit menu to boot up normally Item Specific Help These items control various CPU parameters F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Defa...

Page 46: ...S DTS Calibration Thermal Trip Points Setting Platform Power Management Enter the Platform Power Management menu PCI Clock Run Break Event Enter the Break Event menu Storage Break Event PCIE Break Eve...

Page 47: ...st or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 W...

Page 48: ...all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Ex...

Page 49: ...Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility...

Page 50: ...ess F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit...

Page 51: ...e message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 5 Flash is complete when the message Flash...

Page 52: ...42 Chapter 2 WinFlash Utility Perform the following steps to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen displays...

Page 53: ...is displayed select the Enter Unlock Password option on the screen 2 An Encode key is generated for unlocking utilities Note down this key 3 Execute the UnlockHD EXE file to create the unlock code in...

Page 54: ...ument to short the RTC_RST and ME _RST jumper Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to cle...

Page 55: ...nged without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen 3 Select the desired boot sequence by entering t...

Page 56: ...al number to eeprom max 22 characters dmitools wu xxxx Write uuid to eeprom dmitools wa xxxx Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding...

Page 57: ...ter 2 47 Using the LAN Utility Run the LAN utility in DOS mode by preforming the following steps 1 Run the MAC BAT file 2 Run the NAYF0 BAT file 3 The function is successful when passed displays onscr...

Page 58: ...48 Chapter 2...

Page 59: ...oting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdr...

Page 60: ...disassembly process is divided into the following stages External module disassembly Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassem...

Page 61: ...first remove the keyboard then disassemble the inside assembly frame in that order NOTE Items enclosed with broken lines are optional and may not be present Screw List Step Screw Quantity Part No WLA...

Page 62: ...moving the Battery Pack 1 Turn computer over Slide the battery lock in the direction shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the...

Page 63: ...Chapter 3 53 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 2 Pull the card out from the slot...

Page 64: ...ower Covers 1 See Removing the Battery Pack on page 52 2 Loosen the five captive screws in the memory and HDD covers 3 Remove the HDD1 Cover 4 Remove the HDD2 WLAN and Memory Cover as shown HDD1 Cover...

Page 65: ...er Covers on page 54 2 Remove the screw securing the ODD module 3 Insert a suitable tool into the access slot as shown Gently lever the ODD module out of the chassis 4 Pull the optical drive module ou...

Page 66: ...rews securing the ODD bracket and remove the ODD bracket from the optical disk drive module 6 Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module Step Size Quanti...

Page 67: ...DIMM Modules 1 See Removing the Lower Covers on page 54 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the seco...

Page 68: ...emoving the Lower Covers on page 54 2 Remove the adhesive tape securing the Antenna cables in place 3 Disconnect the antenna cables from the WLAN Module NOTE Cable placement is Black to the MAIN termi...

Page 69: ...remove the two screws to release the WLAN Module 5 Detach the WLAN Module from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Step S...

Page 70: ...le in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it...

Page 71: ...Chapter 3 61 5 Remove the HDD from the carrier...

Page 72: ...be present 1 See Removing the Lower Covers on page 54 2 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface 3 Lift the HDD Module clear of the HDD bay NOT...

Page 73: ...Chapter 3 63 4 Remove the four screws two each side securing the hard disk to the carrier 5 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4...

Page 74: ...6 WBF02 003 Modem Board M2 3 2 86 WBF02 003 USB Board M2 5 5 1 86 WBF02 010 Mainboard M2 5 5 1 86 WBF02 010 CPU Fan M2 3 3 86 WBF02 003 Thermal Module M2 5 6 5 4 86 WBF02 009 Remove Mainboard Remove U...

Page 75: ...ery Pack on page 52 2 Lift the Media Board FFC cover as shown to expose the FFC connector 3 Open the FFC locking latch and disconnect the Media Board FFC 4 Remove the three securing screws from the Lo...

Page 76: ...r from the underside of the computer to release the locking latches securing the cover in place 6 Turn the computer over and open the lid fully Lift the left side of the Switch Cover as shown 7 Workin...

Page 77: ...Chapter 3 67 8 Rotate the Switch Cover toward the LCD panel and lift it away from the Upper Cover...

Page 78: ...rd 1 See Removing the Switch Cover on page 65 2 Pry the Media Board away from the Switch Cover as shown NOTE A very strong adhesive is used to secure the board in place 3 Pry the board away from the U...

Page 79: ...ee Removing the Switch Cover on page 65 2 Lift the keyboard from the centre as shown to release the securing clips on each side 3 Turn the Keyboard over on the TouchPad to expose the FFC cable 4 Open...

Page 80: ...70 Chapter 3 5 Disconnect the FFC cable from the mainboard 6 Lift the keyboard clear of the chassis...

Page 81: ...n page 69 2 Turn the computer over Remove the two securing screws from the bottom of the chassis 3 Open the computer lid and stand the chassis on its edge Ensure the Antenna Cables are free from obstr...

Page 82: ...ape securing the cables in place and pull the Antenna cables through the casing as shown 5 Remove the cables from the cable channel as shown Ensure that the cables are completely free of the retaining...

Page 83: ...able from the cable channel as shown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 8 Disconnect the power cable from the Mainboard as shown Ensure that...

Page 84: ...hown Ensure that the cable is completely free of the retaining clips all the way to the hinge well 10 Remove the four securing screws two each side from the LCD module Step Size Quantity Screw Type LC...

Page 85: ...Chapter 3 75 11 Carefully remove the LCD module from the chassis...

Page 86: ...e Removing the LCD Module on page 71 2 Turn the computer over Remove the thirteen screws on the bottom panel Step Size Quantity Screw Type Upper Cover red callout M2 5 8 10 Upper Cover green callout M...

Page 87: ...Turn the computer over Remove the nine screws on the top panel 4 Remove the adhesive tape holding the cables in place Step Size Quantity Screw Type Upper Cover red callout M2 5 5 8 Upper Cover blue ca...

Page 88: ...directly to prevent damage to the connectors Use the pull tabs on FFC cables whenever available to prevent damage 6 Disconnect A as shown 7 Release the locking latch and remove B as shown 8 Release th...

Page 89: ...e Upper Cover above the Battery Bay lift the Upper Cover away from the Lower Cover as shown 11 Work along the top edge prying the casing apart as shown 12 Pry apart the left and right sides of the cas...

Page 90: ...C from the cover 3 Remove the single screw securing the TouchPad Bracket to the Upper Cover 4 Hold down the left side of the bracket as shown Lift and pivot the right edge in the direction of the arro...

Page 91: ...r Cover on page 76 2 Lift the Media Board FFC as shown to release the adhesive securing it to the Upper Cover 3 Pull the FFC through the Upper Cover as shown Ensure that the cable passes through the c...

Page 92: ...Cover on page 76 2 Lift the right edge of the LED Board to release the adhesive securing the board to the Upper Cover 3 Lift the LED Board away from the Upper Cover as shown 4 Remove the LED Board fr...

Page 93: ...2 Remove the four screws from the speaker modules 3 Remove the right side Speaker cable from the channel as shown 4 Lift the mylar sheet away from the Upper Cover to expose the Speaker cable Remove t...

Page 94: ...84 Chapter 3 5 Lift the entire Speaker assembly clear of the Upper Cover...

Page 95: ...attery IMPORTANT Follow local regulations for disposal of all batteries 1 See Removing the Upper Cover on page 76 2 The RTC Battery is soldered to the Mainboard To replace the battery solder the new b...

Page 96: ...Modem Board 1 See Removing the Upper Cover on page 76 2 Remove the two securing screws from the Modem Board 3 Remove the adhesive tape securing the Modem cable to the Mainboard Step Size Quantity Scre...

Page 97: ...t the Modem Board away from the Mainboard taking care not to damage the cable attached to the underside of the board 5 Disconnect the cable from the underside of the Modem Board and lift the board cle...

Page 98: ...Cover on page 76 2 Disconnect the USB Board cable from the Mainboard connector 3 Lift the USB cable away from Lower Cover to detach the adhesive 4 Remove the single screw securing the USB Board to the...

Page 99: ...Chapter 3 89 5 Lift the USB Board out of the Lower Cover as shown 6 Remove the USB Board cable from the board connector...

Page 100: ...n page 86 2 See Removing the USB Board on page 88 3 Remove the single screw securing the Mainboard to the Lower Cover 4 Lift the Mainboard from the Lower Cover right side first and place it on a clean...

Page 101: ...age 90 2 Remove the adhesive tape securing the RJ 11 cable to the Lower Cover 3 Remove the RJ 11 cable from the cable channel Ensure that the cable is free from all cable clips 4 Lift the cable bundle...

Page 102: ...92 Chapter 3 5 Lift the RJ 11 Jack away from the Lower Cover to detach the adhesive securing it in place...

Page 103: ...1 See Removing the Mainboard on page 90 2 Disconnect the CPU Fan power cable from the Mainboard 3 Remove the three securing screws from the CPU Fan 4 Remove the CPU Fan from the Mainboard Step Size Q...

Page 104: ...Mainboard on page 90 2 Remove the four screws securing the Thermal Module to the Mainboard in reverse numerical order from 4 to 1 3 Using both hands lift the Thermal Module clear of the Mainboard Step...

Page 105: ...3 95 Removing the CPU 1 See Removing the Thermal Module on page 94 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown 3 Lift the CPU clear of the socket as...

Page 106: ...4 86 WBF02 010 M2 4 2 86 WBF02 007 LCD Panel M2 5 5 2 86 WBF02 010 Power Board M2 3 1 86 WBF02 003 LCD Brackets M2 3 6 86 WBF02 003 Remove LCD Panel Remove LCD Bezel Remove LCD FPC Cable Remove LCD P...

Page 107: ...he Hinge Covers 3 Starting from the top centre of the bezel pry the bezel upwards and away from the panel Move along the top edge and down each side until all sides of the bezel are removed NOTE If ne...

Page 108: ...98 Chapter 3 Removing the Camera Module 1 See Removing the LCD Bezel on page 97 2 Disconnect the camera cable 3 Remove the Camera from the module...

Page 109: ...Camera Module on page 98 2 Remove the two securing screws from the LCD Panel 3 Lift the LCD Panel out of the module rear edge first as shown The LCD Module appears as follows when the LCD Panel is re...

Page 110: ...LCD Panel on page 99 2 Remove the single screw securing the Power Board Bracket to the LCD Module 3 Lift the Power Board Bracket from the LCD Panel as shown 4 Remove the Power Board from the bracket...

Page 111: ...rn the LCD panel over to expose the rear Lift the cable as shown to disengage the adhesive strip securing it in place 3 Remove the adhesive tape and lift the adhesive protector securing the cable to t...

Page 112: ...2 Chapter 3 5 Remove the six securing screws three on each side from the LCD Panel brackets 6 Remove the LCD Brackets by pulling away from the LCD Panel Step Size Quantity Screw Type LCD Brackets M2 3...

Page 113: ...oving the Microphone Module 1 See Removing the LCD Panel on page 99 2 Remove the strips holding the microphone cable in place Ensure the cable is free from obstructions 3 Lift the Microphone Module cl...

Page 114: ...nel on page 99 2 Starting from the right hinge remove the white Antenna cable from the cable channel running along the bottom edge of the LCD Module 3 Remove the adhesive strips holding the left Anten...

Page 115: ...he left side Antenna from the LCD module as shown 5 Remove the adhesive strips holding the right Antenna cable in place Ensure the cable is free from obstructions 6 Remove the adhesive tape green call...

Page 116: ...as shown Ensure that the locating pin on each antenna is correctly seated Press down on the adhesive pads green callout to secure the antennas in place 2 Replace the left antenna cable white as shown...

Page 117: ...4 Place the Power Board in to the bracket as shown 5 Place the Power Board Bracket in the LCD Module as shown 6 Replace the single screw to secure the bracket in place 7 Place the Microphone Module i...

Page 118: ...108 Chapter 3 NOTE The LCD Module appears as shown when the Antennas Power Board and MIC are replaced correctly...

Page 119: ...oles on the panel 2 Starting with the top most screws marked with replace the six screws in the brackets as shown 3 Insert the LCD Panel cable into the LCD Panel connector as shown 4 Replace the adhes...

Page 120: ...panel IMPORTANT Ensure the cable is placed between the green callouts to avoid trapping when the panel is replaced 7 Place the LCD Panel in the back cover bottom edge first and lower it in to place as...

Page 121: ...placing the Camera Module 8 Replace the two screws to secure the panel in the LCD Module 1 Align the Camera Board with the locating pins and place the camera in the LCD Module 2 Connect the cable to t...

Page 122: ...he LCD Bezel 1 Locate the bezel bottom edge first and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are...

Page 123: ...n around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module 3 Replace the six screws as indicated NOTE The Bezel securing screws differ in size Red callout...

Page 124: ...The following thermal pads are approved for use Eapus XR PE 1 Place the CPU into the CPU socket as shown taking note of the Pin1 locator 2 Using a flat bladed screw driver rotate the CPU locking screw...

Page 125: ...ossible to spread the thermal grease evenly 4 Secure the four screws in numerical order from screw 1 to screw 4 in the Thermal Module as shown 1 Align the three screw holes on the CPU Fan and Mainboar...

Page 126: ...the RJ 11 Jack in the Lower Cover as shown 2 Replace the cable bundle and press down to secure the adhesive in place 3 Run the cable along the Lower Cover as shown using all available cable clips 4 Se...

Page 127: ...ace up the CPU is not visible Place the Mainboard in the chassis left side first 1 then rotate it downward into position 2 2 Ensure that the RJ 11 Modem cable is accessible when the Mainboard is repla...

Page 128: ...Board 2 Align the locating holes and pins on the Lower Cover and replace the USB Board 3 Replace the single screw securing the board to the Lower Cover 4 Replace the cable in the cable channel as show...

Page 129: ...e to the Modem Board 2 Align the screw holes on the Modem and Lower Cover and replace the board 3 Secure the cable in place with adhesive tape 4 Press down as indicated to connect the board to board i...

Page 130: ...peaker cable along the Upper Cover using all available cable clips 3 Continue running the cable along the Upper Cover using all available cable clips 4 Place the right Speaker Module in the chassis as...

Page 131: ...ugh the Upper Cover as shown 2 Place the LED Board in the Upper Cover and press down as indicated to secure the board in place 1 Place the Media Board FFC on the Upper Cover as shown and press down to...

Page 132: ...s 1 Rotate the bracket on to the Upper Cover and press down as indicated 2 2 Secure the bracket to the Upper Cover with a single screw 3 Insert the TouchPad FFC in to the connector as shown 4 Close th...

Page 133: ...pter 3 123 2 Press down around the front and sides to secure the Upper Cover in place NOTE Ensure that there a no gaps between the Upper and Lower Covers 3 Reconnect the following cables as shown A B...

Page 134: ...Connect A as shown 5 Insert B as shown and close the locking latch 6 Insert C as shown and close the locking latch 7 Insert D as shown and close the locking latch 8 Secure cables A and B in place usin...

Page 135: ...r as shown NOTE The securing screws differ in size Red callout M2 5 5 Blue callout M2 5 3 10 Turn the computer over and replace the thirteen screws as shown NOTE The securing screws differ in size Red...

Page 136: ...four securing screws two each side starting with the left side hinge Ensure that the LCD cables are not trapped in the hinges NOTE The securing screws differ in size Red callout M2 5 8 Green callout M...

Page 137: ...LVDS cable to the Mainboard as shown 7 Run the Power Board cable along the cable channel using all available cable clips 8 Connect the Power Board cable to the Mainboard as shown 9 Run the Antenna ca...

Page 138: ...128 Chapter 3 11 Pull the Antennas completely through from the under side of the computer 12 Secure the cables in place with adhesive tape 13 Replace the two securing screws...

Page 139: ...uchPad area Reconnect the FFC as shown 2 Close the FFC locking latch to secure the cable in place 3 Turn the keyboard over and insert it front edge first into the chassis 4 Press down as indicated to...

Page 140: ...130 Chapter 3 Replacing the Media Board 1 Align the Media Board with the transparent pane on the Switch Cover 2 Press the Media Board down to secure it in place with adhesive...

Page 141: ...ar edge first on to the Upper Cover Rotate the Switch Cover downward on the Keyboard 2 Press down the edges of the cover to snap it into place then press the centre down until it snaps in to place 3 T...

Page 142: ...3 4 Lift the Media Board FFC cover as shown to expose the FFC connector 5 Connect the FFC to the Media Board as shown 6 Close the FFC locking latch to secure the FFC in place 7 Replace the Media Boar...

Page 143: ...ur screws two each side to secure the carrier 3 Insert the Secondary HDD right side first and lower it into place 4 Slide the Secondary HDD to the right to connect the interface 5 Insert the Primary H...

Page 144: ...ew to secure the module 3 Connect the two antenna cables to the module 4 After connecting the cables to the terminals secure the cables in place using adhesive tape NOTE Cable placement is Black to th...

Page 145: ...the tray bottom edge first to secure it to the ODD Module 2 Secure the ODD bracket with the two screws 3 Push the ODD Module into the ODD bay until it is flush with the casing 4 Replace the single scr...

Page 146: ...s shown IMPORTANT Press down around the perimeter of the covers to ensure that the all the securing tabs are correctly located in the casing 3 Secure the five captive screws to hold the covers in plac...

Page 147: ...y Card into the slot and push until the card clicks into place and is flush with the casing 1 Slide and hold the battery release latch to the release position 1 insert the battery pack and press down...

Page 148: ...138 Chapter 3...

Page 149: ...rmine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 207 Symptoms Verified Go To Power On Issue Page 140 No Display Issue Page 141 Random Loss of BIOS...

Page 150: ...ectrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 157 and fan airways...

Page 151: ...d reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on...

Page 152: ...e Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video...

Page 153: ...ective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Check LCD Module ok Swap...

Page 154: ...oesn t work perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start CheckM B T P FFC Re assemble the T P FFC to M B OK NG Check Logic Upper OK Swap R...

Page 155: ...iver to the previous version if updated recently 4 Remove and reinstall the audio driver 5 Ensure that all volume controls are set mid range a Click the volume icon on the taskbar and drag the slider...

Page 156: ...e system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If...

Page 157: ...t Show Disabled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels...

Page 158: ...cate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For mor...

Page 159: ...lty Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active Not shown in My Computer or...

Page 160: ...iscs Do Not Play If discs do not play when inserted in the drive perform the following actions one at a time to correct the problem 1 Check that the disc is correctly seated in the drive tray and that...

Page 161: ...that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 17 3 Turn off the power and remove the cover to inspect the connections to the ODD See Di...

Page 162: ...152 Chapter 4 c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 50...

Page 163: ...ght side USB fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check US...

Page 164: ...e at a time to correct the problem Do not replace non defective FRUs Start Check antenna to WL WiMax card ok Check antenna ok Check WL WiMax card ok Check function B Swap M B NG Re assemble the antenn...

Page 165: ...ils perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Check BT cable well connect ok Check BT cable ok Check BT ok Check Function B Swap M B NG...

Page 166: ...on fails perform the following actions one at a time to correct the problem Do not replace non defective FRUs Start Check function B to M B FFC Re assemble the function B FFC to M B OK NG Check functi...

Page 167: ...ry an alternative mouse 2 If the mouse uses a wireless connection insert new batteries and confirm there is a good connection See the mouse user manual 3 If the mouse uses a USB connection try an alte...

Page 168: ...he previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamatio...

Page 169: ...ror is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Undetermined Problems The diagnostic problems does not identify...

Page 170: ...e problem has changed 6 If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU 7 If the problem remains replace the following FRU one at a time Do not...

Page 171: ...in the system 0x06 Verify all DIMMs are single or double sided and not asymmetric 0x07 Verify all DIMMs are x8 or x16 width 0x08 Find a common CAS latency between the DIMMS and the MCH 0x09 Determine...

Page 172: ...Aps 0x13 Initialize SMM Private Data and relocate BSP SMBASE 0x21 PC init begin at the stage1 0x27 Report every memory range do the hard ware ECC init 0x28 Report status code of every memory range 0x...

Page 173: ...Chapter 4 163 0xF8 Report that ExitBootServices has been called 0xF9 Runtime driver set virtual address map Code Description...

Page 174: ...0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41 PEI_S3_RESUME 0xAD PEI_CLOCK_GEN 0xAB PEI_OP_PRESENCE 0xAE PEI_FIND_FV 0x16 PEI_H2O_DEBUG_IO 0...

Page 175: ..._BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7 FVB_SERVICE 0xF8 ACPI_PLATFORM 0xFB PCI_HOT_PLUG 0xFC DXE_PLATFORM 0xFD PLATFORM_IDE 0x97 SMBIOS 0x98 MEMORY_SUB_CLASS 0x99...

Page 176: ...NCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C OEM_BADGING_SUPPORT 0xF9 SETUP_MOUSE 0x72 MONITOR_KEY 0xBD PLATFORM_BDS 0x8D RESERVED 0x8E RESERVED 0x8F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xB3 DXE_TPM_T...

Page 177: ...CCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SM...

Page 178: ...168 Chapter 4...

Page 179: ...CD Connector JP1 Internal MIC JP3 Power board Connector JKB1 Internal Keyboard Connector JMDC1 Internal MDC Connector JUSB2 USB Board connector JBT1 B T connector JP7 Cap sensor board CONN JTP1 T P Co...

Page 180: ...DD Connector JHDD1 HDD Connector JDIMMI 2 RAM Connector JCPU1 CPU Socket JHDD2 2nd HDD Connector JFAN1 FAN Connector JUSB1 USB Connector JHP1 Head Phone Jack JMIC1 MIC In Jack JUSB4 USB Connector JHDM...

Page 181: ...P Cap Sensor Board LS 5026P LED Board Item Description JUSB1 JUSB2 USB Connector JP1 USB Board CONN Item Description LED1 Power saving LED2 Backup key LED3 WLAN LED4 TP Luck LED5 Mute LED6 VOL DOWN LE...

Page 182: ...172 Chapter 5 LS 5027P SW Board LED2 Num LED LED3 Cap LED LED4 Media LED Item Description SW1 Power S W Item Description...

Page 183: ...or Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS S...

Page 184: ...Power Button to power on the system till BIOS POST finish Then remove the tool from the HW Gap 6 Restart system Press F2 key to enter BIOS Setup menu 7 If there is no Password request BIOS Password i...

Page 185: ...g this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Plug in the USB disk 2 Launch the...

Page 186: ...176 Chapter 5...

Page 187: ...whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those...

Page 188: ...e LJ75 LJ77 Exploded Diagrams Main Assembly No Description Acer P N 1 LCD Assy 6M BGB02 003 2 Middle Cover 60 WBV02 001 3 Keyboard KB I170G 111 4 Upper Cover 60 BE202 002 5 Mainboard MB WHH02 001 6 Lo...

Page 189: ...Chapter 6 179 Base Assembly No Description Acer P N 1 Touchpad Bracket 33 WBF02 002 2 Speaker 23 WBF02 002 3 Touchpad FCC 50 WBF02 002 4 Upper Cover 60 BE202 002 1 3 2 4...

Page 190: ...1 LCD Bezel 60 WBF02 008 6 Antenna L 50 WBF02 007 2 LCD Panel LK 17305 001 7 Bracket R 33 WBF02 004 3 LVDS Cable 50 WBF02 008 8 Antenna R 50 WBF02 006 4 Bracket L 33 WBF02 004 9 Microphone Set 23 WBF0...

Page 191: ...6 cell 4400mAh Main COMMON Normal Type BT 00604 025 Battery PANASONIC AS 2007B Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON PSS BT 00605 021 Battery SIMPLO AS 2007B Li Ion 3S2P SAMSUNG 6 cell 440...

Page 192: ...UK 3 PIN 27 TAVV5 004 POWER CORD CHINA 3 PIN 27 TAVV5 005 POWER CORD SWISS 3 PIN 27 TAVV5 006 POWER CORD ITALIAN 3 PIN 27 TAVV5 007 POWER CORD DENMARK 3 PIN 27 TAVV5 008 POWER CORD JP 3 PIN 27 TAVV5 0...

Page 193: ...00rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 KH 16001 042 HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F W C60F KH 16007 024 HDD TOSHIBA 2 5 5400rpm 160GB MK1655GSX Libra SATA LF...

Page 194: ...0 07um KN 1GB03 031 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ10UE8BDS0 AE F LF 128 8 0 065um KN 1GB09 012 Memory HYNIX SO DIMM DDRIII 1066 1GB HMT112S6BFR6C G7 N0 LF 64 16 0 055um KN 1GB0G 025 Memory...

Page 195: ...k SJV70 Internal 17 Standard 103KS Black Spanish KB I170G 105 Keyboard GATEWAY GP 7T Black SJV70 Internal 17 Standard 103KS Black Turkish KB I170G 109 Keyboard GATEWAY GP 7T Black SJV70 Internal 17 St...

Page 196: ...B 6M BGB02 004 ASSY LEC LCD MODULE 17 3 WXGA GLARE W ANTENNA 2 IMR W O CCD RED PB 6M BGC02 002 ASSY LEC LCD MODULE 17 3 WXGA GLARE W ANTENNA 3 IMR W O CCD BLACK PB 6M BH302 002 ASSY LEC LCD MODULE 17...

Page 197: ...7 Park XT 512MB VRAM Intel HM55 LF MB WHH02 003 Mainboard NV79 ENLJ75 ENLJ77 Madison Pro 1GB VRAM Intel HM55 LF MB WHH02 002 HEATSINK VGA THERMAL MODULE PARK 60 BH302 001 VGA THERMAL MODULE MADISON 60...

Page 198: ...SCREW M2 5D 5L K 5 5D ZK NL CR3 86 WBF02 010 SCREW M2 46D 3 0L K 5 5D 0 8T ZKNL 86 WBF02 002 SCREW M1 98D 3 0L K 4 6D 0 8T ZKNL 86 WBF02 003 SCREW M2 5D 4 15L K 5 5D ZK NL CR3 86 WBF02 004 SCREW M3 0...

Page 199: ...Chapter 6 189...

Page 200: ...P64BTFR1 MADISON_PRO1GBCkk_V3 2 2G 500_L 500_L 6L2 2 5R CB_GN_0 3D_GEk_FR51 EASYNOTE_LJ75 JO 257FR ENLJ75 436G64Mn LX BG902 013 EMEA Greece ENLJ75 436G64Mn W7HP64BTGR1 MADISON_PRO1GBCkk_V3 2G 4G 640 B...

Page 201: ...4FR ENLJ75 338G50Mn LX BH302 005 EMEA Switzerland ENLJ75 338G50Mn W7HP64BTCH1 PARK_XT512Ckk_V3 2 4G 500_L 6L2 2 5R CB_bgn_0 3D_GEk_SW23 EASYNOTE_LJ75 JN 335CH ENLJ75 436G50Mn LX BH302 009 EMEA Italy E...

Page 202: ...2 5R CB_GN_0 3D_GEk_FR51 EASYNOTE_LJ75 GN 250FR ENLJ75 334G32Mn LX BGB02 003 EMEA Spain ENLJ75 334G32Mn W7HP64BTES1 UMACkk 2 2G 320 6L2 2 5R CB_GN_0 3D_GEk_ESA2 EASYNOTE_LJ75 GN 330SP ENLJ75 544G32Bi...

Page 203: ...5 434G64Mn LX BH302 008 Ci5430M NLED17 3W XGA G PARK_XT 512M DDR3 64 16 4 ENLJ75 434G50Mn LX BH302 004 Ci5430M NLED17 3W XGA G PARK_XT 512M DDR3 64 16 4 ENLJ75 333G32Mi LX BH302 007 Ci3330M NLED17 3W...

Page 204: ...5 4KS ENLJ75 334G50Mn LX BG902 002 SO2GBIII10 SO2GBIII10 N N N500GB5 4KS ENLJ75 434G32Mn LX BG902 009 SO2GBIII10 SO2GBIII10 N N N320GB5 4KS ENLJ75 434G50Mn LX BG902 007 SO2GBIII10 SO2GBIII10 N N N500G...

Page 205: ...rd Reader ENLJ75 334G64Mn LX BG902 005 N NSM8XS N NIS 5 in 1 Build in ENLJ75 434G50Mn LX BG902 004 N NSM8XS N NIS 5 in 1 Build in ENLJ75 436G50Bn LX BG902 014 N NBDCB4XS N NIS 5 in 1 Build in ENLJ75 4...

Page 206: ...BH302 003 N NSM8XS N NIS 5 in 1 Build in ENLJ75 334G50Mn LX BH302 002 N NSM8XS N NIS 5 in 1 Build in ENLJ75 434G32Mn LX BH302 001 N NSM8XS N NIS 5 in 1 Build in ENLJ75 544G32Mi S2 BH302 001 N NSM8XS...

Page 207: ...x2 BGN N N N HM55 ENLJ75 624G50Mn LX BG902 006 3rd WiFi 2x2 BGN N N N HM55 ENLJ75 434G64Mn LX BG902 003 3rd WiFi 2x2 BGN N N N HM55 ENLJ75 524G50Mi S2 BG902 002 INT6200H BT 2 1 N N HM55 ENLJ75 434G82M...

Page 208: ...X BGB02 004 3rd WiFi 2x2 BGN N N N HM55 ENLJ75 334G50Mn LX BGB02 001 3rd WiFi 2x2 BGN N N N HM55 ENLJ75 334G50Mn LX BGB02 002 3rd WiFi 2x2 BGN N N N HM55 ENLJ75 334G32Mn LX BGB02 003 3rd WiFi 2x2 BGN...

Page 209: ...0M NLED17 3 WXGA G MADISON _PRO 1G DDR3 64 16 8 SO2GBIII10 ENLJ77 544G50Mi S2 BH402 001 Ci5540M NLED17 3 WXGA G PARK_XT 512M DDR3 64 16 4 SO2GBIII10 ENLJ77 543G32Bn S2 BGC02 001 Ci5540M NLED17 3 WXGA...

Page 210: ...ne Finger Print NB Chipset ENLJ77 543G50 Mn S2 BGA02 001 3rd WiFi 2x2 BGN BT 2 1 N N HM55 ENLJ77 544G50 Mi S2 BH402 001 INT6200H BT 2 1 N N HM55 ENLJ77 543G32B n S2 BGC02 001 3rd WiFi 2x2 BGN BT 2 1 N...

Page 211: ...functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test pr...

Page 212: ...11 01A11 WD N640GB5 4KS HDD WD 2 5 5400rpm 640GB WD6400BEVT 22A0RT0 ML320 SATA 8MB LF F W 01 01A01 Adapter HIPRO 65W Adapter HIPRO 65W 19V 1 7x5 5x11 Yellow HP A0652R3B 1LF LV5 LED LF LITE ON 65W Ada...

Page 213: ...KS HDD HGST 2 5 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F W C60F HGST N320GB5 4KS HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F HGST N500GB5 4KS HDD HGST 2 5 5400rpm 50...

Page 214: ...DRIII 1066 4GB dummy P N LF SAMSUNG SO1GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055um SAMSUNG SO2GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 12...

Page 215: ...6 4 512M DDR3 64 16 4 WiFi Antenna WNC PIFA PIFA Wireless LAN Foxconn 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB93 2x2 BGN HM INTEL INT1000H Lan Intel WLAN 112BN HMWG MM 903341 INTEL INT6200H La...

Page 216: ...206 Appendix B...

Page 217: ...nload information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technical Announceme...

Page 218: ...208 Appendix C...

Page 219: ...ing 93 Replacing 115 D DIMM Modules Removing 57 Replacing 134 Display 5 E EasyTouch Failure 157 External Module Disassembly Flowchart 51 F Features 1 Flash Utility 39 FPC Cable Removing 101 Replacing...

Page 220: ...placing 121 Memory Check 140 MIC Board Replacing 106 Microphone Module Removing 103 Model Definition 190 Modem Board Removing 86 Replacing 119 Modem Cable Removing 91 Replacing 116 N No Display Issue...

Page 221: ...143 EasyTouch Buttons 157 HDTV Switch 157 Internal Microphone 147 Internal Speakers 145 LCD Failure 143 No Display 141 ODD 149 Other Failures 158 Power On 140 Thermal Unit 157 TouchPad 144 WLAN 154 U...

Page 222: ...212...

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