Omron
10
Series
+™
BP791IT
Blood
Pressure
Monitor
Troubleshooting
Guide
This
guide
will
help
you
solve
problems
that
may
occur
when
you're
using
your
Omron
Blood
Pressure
Monitor
or
uploading
data
from
it
to
your
HealthVault
account.
You
may
find
it
useful
also
to
refer
to
the
printed
instructions
that
came
with
your
device.
Troubleshooting
Tips
Problem
Possible
Causes
Solutions
Ensure
the
USB
cable
is
properly
plugged
into
the
computer
and
the
device.
Blood
Pressure
Monitor
status
in
Connection
Center
shown
as
‘Your
device
isn’t
connected’
Connection
is
not
well
established
Disconnect
the
USB
cable
and
the
reconnect
it,
then
wait
several
seconds
1.
Disconnect
the
USB
cable.
2.
Make
sure
the
device
is
turned
off
by
pressing
start/stop.
3.
Reconnect
the
USB
cable
If
you
connect
your
cable
more
than
20
seconds
after
you
take
a
reading,
Connection
Center
may
not
detect
it.
If
Connection
Center
does
not
detect
it,
please
disconnect
the
cable
and
reconnect
it
again.
There
are
measurements
on
your
blood
pressure
device
but
they
are
not
uploading
when
the
device
is
connected
Computer
and
device
might
be
out
of
sync
Make
sure
the
Blood
Pressure
Monitor
selector
is
switched
to
the
correct
user
(A
or
B).
NOTE:
You
can
configure
Connection
Center
to
upload
data
from
A
or
B
or
both.
Power
off
Check
that
the
device
is
turned
on.
If
running
from
a
wall
outlet,
check
that
the
cord
is
attached
to
both
the
device
and
outlet.
Device
display
is
blank.
No
battery
power
Replace
batteries,
referring
to
the
battery
installation
instructions.
Check
for
proper
placement
of
the
battery
polarities
(+
and
–
symbols).
Review
the
instructions
for
taking
a
measurement.
Blood
pressure
measurements
are
unexpectedly
high
or
low.
Error
in
taking
measurements
Blood
pressure
can
fluctuate
throughout
the
day
for
a
number
of
reasons.
If
you
observe
fluctuations
outside
the
range
your
doctor
has
defined
as
normal
for
you,
you
may
require
prompt
attention.
Contact
your
doctor.
