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Every effort has been made to ensure that the infor-
mation in this document is complete, accurate, and
up-to-date. Okidata assumes no responsibility for the
results of errors beyond its control. Okidata also
cannot guarantee that changes in software and
equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the
information in it. Mention of software products
manufactured by other companies does not necessar-
ily constitute endorsement by Okidata.

Copyright 1998 by Okidata. All rights reserved.

First  edition September, 1998.

Written and produced by the Okidata Training & Publica-
tions Department. Please address any comments on this
publication

• by mail to:

Training & Publications Department
Okidata, Division of Oki America, Inc.
2000 Bishops Gate Blvd.
Mount Laurel, New Jersey 08054-4620

• or by email to:

[email protected]

We welcome you to visit our web site:

http://www.okidata.com

Year 2000 Compliance

All products currently sold by Okidata are Year 2000
Compliant. Each product contains information
technology that accurately processes date and time
data between the years 1999 and 2000. These prod-
ucts, when used in combination with products pur-
chased from other manufacturers, whose products
properly exchange date and time information, will
accurately process the date and time. All future
products are committed to meeting the same Year
2000 compliance.

E

NERGY

 S

TAR

As an E

NERGY

 S

TAR

®

 Partner, Okidata

has determined that this product
meets the E

NERGY

  S

TAR

 guidelines

for energy efficiency.

OKI, OKIDATA and OKIPAGE are registered trademarks/
marques déposées/marcas registradas, and OKIcare is a
trademark of Oki Electric Industry Company, Ltd.

Adobe, Acrobat, Acrobat Reader, Illustrator, PageMaker,
Photoshop, PostScript and Type Manager are trademarks of
Adobe Systems Inc., which may be registered in certain
jurisdictions.  CorelDRAW is a registered trademark of Corel
Corporation. E

NERGY

 S

TAR

 is a registered trademark of the

United States Environmental Protection Agency. HP and PCL
are registered trademarks of Hewlett-Packard. Macintosh is a
trademark of Apple Computer, Inc., registered in the U.S. and
other countries. Macromedia and FreeHand are registered
trademarks of Macromedia, Inc. PANTONE is a registered
trademark of Pantone, Inc. QuarkXPress is a registered
trademark of Quark, Inc. and all applicable affiliated compa-
nies. Windows is either a registered trademark or a trademark
of Microsoft Corporation in the United States and/or other
countries.

Summary of Contents for OKIPAGE 8c Plus

Page 1: ...s when used in combination with products pur chased from other manufacturers whose products properly exchange date and time information will accurately process the date and time All future products are committed to meeting the same Year 2000 compliance ENERGY STAR As an ENERGY STAR Partner Okidata has determined that this product meets the ENERGY STAR guidelines for energy efficiency OKI OKIDATA a...

Page 2: ......

Page 3: ... the Front Feeder with Multiple Sheets 8 Paper Tray Gauge 8 Control Panel 9 Left Side 9 Right Side 9 Printing the Menus 10 Using the Quick Access Menus 10 Printer Maintenance 11 Purchasing Supplies 11 Ways to Purchase 11 Supply Order Numbers 11 Replacing a Toner Cartridge 12 Replacing an Image Drum 14 Toner Waste Box Replacement 17 Oil Roller Replacement 17 Transfer Belt Replacement 17 Color Regis...

Page 4: ... for Toner 35 Companion Documentation and Software on the CD User s Guide Print Media Service Support Maintenance Printer Control Specifications Color Guide The Use of Color Color Perception The Electromagnetic Spectrum Primary Secondary Colors Specifying Color etc PANTONE Importing Color Palettes Into Desktop Publishing Applications Adobe Illustrator Adobe PhotoShip Adobe PageMaker Corel Draw Qua...

Page 5: ...re you purchased your printer or call 1 800 OKIDATA 800 654 3282 for the location of the nearest authorized Okidata service dealer Have your ZIP code ready Proof of purchase is required for warranty work Be sure to retain your purchase documents Prices and minimum charges may vary The Okidata Customer Support Center For customer support call 1 800 OKIDATA 1 800 654 3282 The Okidata InformationSyst...

Page 6: ...s Please consult your software user s manual for times and availability of their support Faxable Facts You can have product and support information faxed automatically to you through Okidata s Faxable Facts an online document retrieval system A touch tone tele phone and facsimile machine with a designated telephone number are required Call toll free at 1 800 654 6651 press option 2 to hear a descr...

Page 7: ...vice center and without charge any defective component s of the Okipage 8c U S and Canada only For details see the Limited Warranty in the Warranty Specifications and Regulatory Information booklet Okidata Authorized Dealers and Service Centers United States and Canada Call 1 800 OKIDATA 800 654 3282 Fax 1 609 222 5247 Shipping your Printer If it is necessary to ship your printer call 1 800 OKIDAT...

Page 8: ...ogram offers you the opportunity to purchase additional warranty service for your OKIPAGE 8c printer For pricing and more detailed information see the enclosed brochure or call 1 800 OKIDATA 1 800 654 3282 or visit our Web site http www okidata com ...

Page 9: ...4 L Front Feeder Standard paper Recommended Hammermill 24 lb Letterhead Stationery Transparencies Recommended 3M CG 3710 Card Stock Labels Capacity up to 100 sheets of 20 lb paper up to 50 transparencies Weight 20 to 44 lb Minimum dimensions 3 4 W x 5 5 L Maximum dimensions 8 5 W x 14 L See the Print Media and Specifications sections of your online 8c User s Guide for more details on recommended p...

Page 10: ... guides for the size of the paper you will be using 3 Fan a ream of paper 4 Place the paper in the tray and slide the tray back into the printer Top Exit Document Stacker The Document Stacker is the one normally used Sheets stack face down Maximum capacity is 250 sheets of 20 lb paper ...

Page 11: ...p the Front Feeder 1 Pull the Front Feeder down 2 Flip out the paper support then swing out the paper extender 3 Adjust the paper feed guides for the print media you are using and load the media To engage the Special Media Stacker 1 From the rear of the printer pull the stacker down and open the extender Media will feed to the rear stacked face up Maximum capacity is 100 sheets of 20 lb paper ...

Page 12: ... the display 5 Press Enter to select FRONT TRAY An asterisk appears to indicate the new default setting 6 Press ON LINE to engage the setting and exit the menu When printing using the Front Feeder be sure to set your software for front feed 1 Enter the printer setup menu 2 Select front feeder 3 Select the media type size and orientation Paper Tray Gauge The red paper tray gauge on the front of the...

Page 13: ...c CD for details on the printer menus Press In Menu Mode returns to previousitem Hold Clearserrorconditionand returns printer on line Press EntersLevel 1menu Hold EntersLevel 2menu Press Changes printer status fromon linetooff line Press Enters the Paper Size Quick Menu Hold Prints a listing of the current and default menu setting Press In Menu Mode advances tonextitem Hold Deletesdatainbuffer and...

Page 14: ...settings and the amount of memory installed in your printer Using the Quick Access Menus The PAPER SIZE TRAY TYPE and POWER SAVE menu features can be accessed directly without having to step through each menu category To do this 1 Place the printer off line press ON LINE 2 Press and release PAPER SIZE or Press and release TRAY TYPE or Press POWER SAVE for two full seconds 3 Press repeatedly until ...

Page 15: ...ode ready Check office supply catalogs or your local stationery store Most carry OKI brand supplies Call 1 800 OKIDATA 1 800 654 3282 and order your supplies directly from Okidata using a major credit card Supply Order Numbers Part Item 40370602 Yellow Toner Cartridge Kit 40370603 Magenta Toner Cartridge Kit 40370604 Cyan Toner Cartridge Kit 40370201 Black Image Drum Kit 40370301 Yellow Image Drum...

Page 16: ... marked with the corresponding letter Y yellow M magenta C cyan K black In addition the end of each toner cartridge is keyed so that it will only fit into the correct color image drum 1 Remove the new toner cartridge from its packaging and shake it back and forth a few times to distribute the toner evenly then peel the tape off the bottom of the cartridge 2 Insert the left end of the cartridge in ...

Page 17: ...n the cartridge with the ridge in the image drum 4 Push the colored lock lever toward the back of the printer until it stops 5 Clean the LED arrays Open the LED lens cleaner package supplied with the toner cartridge and use it to clean the LED arrays 6 Close the cover ...

Page 18: ...m cartridge when the print becomes faint or begins to deteriorate Caution The fuser may be HOT note CAUTION HOT labels Each image drum toner cartridge and slot in the printer has a label marked with its corresponding color 1 Turn the printer off and wait a few minutes for the fuser to cool down 2 Press the OPEN button and lift the cover 3 Lift the image drum with toner installed out of the printer...

Page 19: ... and shake it from side to side a few times to distribute the toner evenly 7 Peel the tape off the bottom of the cartridge 8 Insert the left end of the toner cartridge into the toner well placing the recess in the end of the cartridge under the tab on the image drum 9 Lower the right side of the cartridge aligning the slot with the ridge in the image drum 10 Push the colored lock lever toward the ...

Page 20: ...nter a Press the MENU 1 Menu 2 button while turning the printer on USER MNT appears on the display b Press the MENU 1 Menu 2 button until the message corresponding to the drum you are replacing appears For example if you are replacing the magenta image drum MAGENTA DRMCNT RESET c Press the ENTER POWER SAVE button RESETTING briefly appears on the display d Press the ON LINE button ...

Page 21: ...s are included in the kit and in the online User s Guide Oil Roller Replacement When OIL ROLLER LIFE appears on the display you need to change the oil roller unit Purchase Kit 40645301 Replacement instructions are included in the kit and in the online User s Guide Transfer Belt Replacement When you see the message BELT LIFE on the printer display you need to change the Transfer Belt Unit Purchase ...

Page 22: ...ge drums when you load paper in the paper tray or if you move the printer 1 Open the Color Registration Utility click Start Programs Okipage 8c Okipage 8c Color Registration Utility 2 Make sure Okipage 8c on LPT1 or Okipage 8c PS on LPT1 is highlighted in the box if you are using a port other than LPT1 make sure that port is highlighted 3 Click Print Color Calibration page The printer prints a col...

Page 23: ...t steps 3 through 6 until it does 8 Click Close 4 Beginning with section 1 find the lined boxwhere no color shows in the spaces between the black lines and note its corresponding number If more than one box has no color select the one closest to zero If all the boxes have color select the lightest one nearest zero 5 On the screen find the corresponding list box in this case 1 yellow left and scrol...

Page 24: ...nded that you set the color registration when you change toner or image drums when you load paper in the paper tray or if you move the printer 1 Open the Status Monitor click the Status Monitor icon in the Okipage 8c program group 2 Click on Operator Panel 3 Click the Color Registration tab 4 Click Color Pattern Print The printer prints a color test page with 9 sections each with a series of lined...

Page 25: ...e lightest one nearest zero 5 On the screen find the corresponding list box in this case 1 yellow left and scroll to the number you noted 6 Repeat steps 4 and 5 for the remaining eight sections 7 Click Apply 8 Click Color Pattern Print The printer prints another color test page This time the box where no color shows should correspond to box 1 0 or 1 for each section If it isn t repeat steps 3 thro...

Page 26: ... the printer To set the color registration 1 Turn the printer off then press and hold the MENU 1 Menu 2 button while you turn the printer on Continue to hold the button until USER MNT appears on the display then release it 2 Press the MENU 1 Menu 2 button repeatedly until COLOR REG ADJUST EXECUTE appears on the display 3 Press the ENTER Power Save button After a few seconds INITIALIZING appears on...

Page 27: ...to section 2 display ADJUST 2 and repeat the process to select the box which shows no color in the spaces between the black lines 7 Repeat step 6 for each of the remaining seven sec tions If you need to go back hold MENU 1 Menu 2 down to move backwards through the menu 8 When you are satisfied with your selections press MENU 1 Menu 2 repeatedly until PRINT EXECUTE appears on the display 9 Press th...

Page 28: ...first image drum cartridge 1 Lift the front feeder latch and pull the cover down 2 Pull out any paper Note If paper has advanced up to the first image drum and resists pulling use the Paper Feed Jam procedure 3 Pull out the paper tray and remove any partially fed sheets 4 Check the paper in the tray it should be neatly stacked no sheets bent or stuck together 5 Push the tray in gently a full tray ...

Page 29: ...ecially sunlight For best protection place them in the black lightproof bags supplied 3 When you have uncovered any sheets of paper carefully remove them If possible pull forward to avoid spilling toner Be careful do not scratch the transfer belt Do not use sharp instruments 4 Place each image drum cartridge back into position in the locating slots at each side of the printer Be sure to match the ...

Page 30: ... surfaces around the fuser Look for the yellow warn ing labels 1 Press the OPEN button and lift the top cover all the way open 2 Push the two colored fuser latch levers towards the rear of the printer 3 Lift the fuser by its two handles straight up and out of the printer 4 Pull the sheet of paper out of the fuser levers ...

Page 31: ...ed in position 6 Open the rear exit stacker 7 Look into the rear of the printer and remove any pieces you find 8 Close the rear exit stacker 9 Close the top cover and press down firmly on both sides to make sure that it is locked Printing continues automatically when you close the top cover after a short pause to allow the fuser to warm up ...

Page 32: ...llow and Black CMYK for printers This may lead to a color print not resem bling the original on screen image Solution The Color Options tab within the printer driver provides a list of color matching techniques and adjustments to provide color balance in your docu ment You can use the color bars at the bottom of the Menu Page to help isolate which color is causing the prob lem To generate a Menu P...

Page 33: ...aintly Reason Empty toner cartridge Pages get fainter after toner is used up Solution Install new toner cartridge Reason LED array is dirty Solution Clean the LED array Page prints all one color Reason Hardware problem Solution Contact your service representative Page has gray or speckled background Reason Static electricity causes toner to stick to background Solution Change paper to an acceptabl...

Page 34: ...nsert a page of the indicated size and type paper envelope in the frontl feeder Maintenance TNR LOW color One or more toner cartridges are nearly empty The status lights also indicate which color s Have the necessary cartridge available For replacement instructions see Replacing a Toner Cartridge color TONER EMPTY The indicated toner has run out this message appears 50 pages after the TNR LOW mess...

Page 35: ...y matches the size your software calls for TRAY 1 INSTALL The printer is trying to automatically switch to the second paper tray when Tray 1 paper ran out Do not remove Tray 1 until the automatic switching process is complete ERROR MEMORY OVERFLOW The current page is too complex and cannot be printed Try simplifying the page or reducing the resolution to 300 dpi If this happens often consider addi...

Page 36: ...en the top cover check and reinstall as necessary For instructions see Replacing the Image Drum ERROR DF The transfer belt unit is not installed correctly Open the top and left hand side covers check and reinstall as necessary For instructions see Printer Maintenance or the online User s Guide ERROR E0 The fuser unit is not installed correctly Open the top and left hand side covers check and reins...

Page 37: ... ENTER Power Save to set the selection as the default An aserisk appears to indicate the new default setting 5 Press ON LINE to exit the menu and place the printer back on line Power Saving Selections 0 SEC Reduces power consumption Immediatiately after printer stops receiving data fuser heating element shuts off 30 seconds later fan shuts off When the printer receives data the fuser warms up befo...

Page 38: ...s Folder and select Delete from the menu Windows 3 1x 1 From Program Manager double click the OKIPAGE 8c icon or the group where your printer is installed 2 Double click the UnInstallShield icon 3 Continue with the uninstall following the on screen instructions Windows NT 4 0 1 From the Taskbar click Start Settings Control Panel 2 Double click on the Add Remove Programs icon 3 Select the OKIPAGE 8...

Page 39: ...vomiting in a person who is unconscious Toner Remove person to fresh air inhaled Seek medical attention Toner gets Flush eyes with large quantities of cool in the eyes water for 15 minutes keeping the eyelids open with fingers Seek medical attention Note Small amounts of toner on skin or clothing can easily be removed with soap and cold water Hot water makes toner harder to remove For more informa...

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