Observint R4 User Manual Download

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R4, R8, R16 Embedded Digital Video Recorder
Firmware V8.1.0 User Manual

Products: R4, R8, R16 Digital Video Recorders

PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety
and proper use. Save this manual for future reference.

RS_R4-8-16_V8.1.0_RM

190227

Summary of Contents for R4

Page 1: ...rmware V8 1 0 User Manual Products R4 R8 R16 DigitalVideo Recorders PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM and always follow the instructions for safety and proper use Save this manual for f...

Page 2: ...t makes no representations concerning the legality of certain product applications such as the making transmission or recording of video and or audio signals of others without their knowledge and or c...

Page 3: ...6 3 2 Live screen controls 17 3 2 1 Channel Live screen 17 3 2 2 Channel PTZ screen 18 3 2 3 PTZ control panel 19 3 2 4 Motion 21 3 2 5 PIR 23 SECTION 4 Record 26 4 1 Encode 26 4 2 Record 27 4 2 1 Rec...

Page 4: ...59 8 3 2 Load Default 60 8 3 3 Upgrade 60 8 3 4 Parameter Management 61 8 3 5 Auto Reboot 62 8 4 Information 62 8 4 1 Channel Information 63 8 4 2 Record Info 64 8 4 3 Network Status 64 SECTION 9 Sea...

Page 5: ...App for Remote Access 89 11 1 Getting Started 89 11 2 Help screens 91 11 2 1 Overview 91 11 2 2 Live View 92 11 2 3 Remote Playback 92 11 2 4 Record Local Playback 93 11 2 5 Image Manager 93 11 2 6 Re...

Page 6: ...vi www Observint com NOTES...

Page 7: ...are provided and the auto switch interval is configurable Custom window division live display layout configuration Configurable main stream and sub stream for the live display Quick setting menu is pr...

Page 8: ...es Management Export video data by USB device Export video clips during playback Lock unlock alarm information to prevent allow erasure Alarm and Exception Alarm for video loss motion detection HDD er...

Page 9: ...back panel USB connector of the DVR 2 When the recorder is powered on the mouse will be automatically detected If the mouse is not detected the mouse may not be compatible with the DVR Please refer to...

Page 10: ...Volume decrease 11 Press to rewind during video playback 12 Press to fast forward during video playback 13 Press to play recorded video or enter the recording search menu 14 Press to start manual reco...

Page 11: ...plash screen normally appears within 3 minutes If it is the first time powering on the recorder an activation screen will open You must use this menu to setup an admin password for the system and an U...

Page 12: ...le Click Apply to continue 3 Click the Draw button to open the Set Unlock Pattern window 4 In the Set Unlock Pattern window drag the mouse cursor across a pattern of circles then release the mouse 5 R...

Page 13: ...tupmenus Refertothefirmwareusermanual tobeprovided foryourrecorderformoreinformation 1 WhentheinitialWizardwindowappears clickStart Wizardtocontinue 2 ThenextWizardscreenisusedtoconfigurethenetworkset...

Page 14: ...ask Subnet mask is a network parameter which defines a range of IP addresses that can be used in a network If IP address is like a street where you live then subnet mask is like a neighborhood The sub...

Page 15: ...anced protocol that allows the DVR to connect to the network more directly via DSL modem Check the Enable PPPOE box and then enter the User name and Password of the PPPoE c Click Next to continue 3 Us...

Page 16: ...time in weeks or in days Start Time End Time Set the start time and end time for daylight saving 4 Click Next to continue 5 In the Disk menu you can configure how your disk HDD will be used The Overw...

Page 17: ...rmat an HDD i Check the select box for the HDD you want to Format from the list above ii Click the Format button Allow the format operation to complete before continuing 6 Click Next to continue Use t...

Page 18: ...pply 8 Click Next to continue The Mobile screen shows the P2P settings provided with your recorder and a QR code you can scan to easily connect the DVR to the mobile app HDVision available free for An...

Page 19: ...Summary screen you can Check the select box to Don t show this window next time Click Previous to return to the Wizard screens and change your selections Click Finish to close the Wizard 11 Click Fini...

Page 20: ...eaming from your cameras The display can show one video frame or split into up to 16 video frames The display also includes Status icons in each frame that indicate is recording or detected motion and...

Page 21: ...switch user or enable multi user Click for search and playback Click to Setup the system enter menu mode Click to Lock Unlock the screen Click to Shutdown Reboot and Log out of the system NOTE Ifthere...

Page 22: ...ears press and hold the left mouse button then drag across the area you want expand Task Menu Bar To open the Task Menu Bar click the right mouse button anywhere in the Live screen Screen layout optio...

Page 23: ...you want to see or change Using these menus may require authentication 3 2 Live screen controls 3 2 1 Channel Live screen To configure the Live screen open the Start menu and select Setup You may hav...

Page 24: ...mera type Auto AHD TVI CVI for analog camera EQ Level Choose an AHD EQ Enhanced Quality level depends on your camera video cable Convert Check the box If you want to hide the live image of this channe...

Page 25: ...f the package and the beginning of the next information package The available parameters for DataBit are 8 7 6 5 Options for the StopBit are 1 or 2 Parity For error check See the documentation of your...

Page 26: ...e target and control the ZOOM FOCUS and IRIS The SPEED slider controls how fast the camera moves PRESET Use the Preset submenu to create PRESET configurations Using PRESET configurations you can quick...

Page 27: ...the Sensitivity drop down list to select the sensitivity of detection Level 1 provides the lowest sensitivity and level 8 provides the highest sensitivity Selecting the sensitivity correctly may requ...

Page 28: ...creen where it is not being sensed drag a rectangle with the mouse across the area starting on a segment that is not highlighted where motion detection is disabled 4 Right click on the Setup screen to...

Page 29: ...e motion is detected Send Email You can let the DVR to send you an auto email when the motion is detected You must configure your email settings to use this feature See 6 3 Email setup on page 39 Full...

Page 30: ...the region in the field of view where PIR will be sensed c Right click on the Setup menu to return to the PIR menu and then click Apply to retain your settings 4 Click the Alarm button at the bottom o...

Page 31: ...ou can let the DVR to send you an auto email when a PIR event is detected You must configure your email settings to use this feature See 6 3 Email setup on page 39 Full Screen Check the select box to...

Page 32: ...p screen and then click the Encode link the left panel Mainstream setup 1 In the Encode menu click the Mainstream tab 2 Configure each camera channel for the recording parameters you want to use Recor...

Page 33: ...Motion triggered recording as other recording modes If ETR is not selected PIR Motion triggered recordings can have different resolution and frame rate settings from other recording modes 3 Use the Co...

Page 34: ...eek Notice that the schedule three rows for each day one to mark Normal recording one for Motion recording and one for PIR recording and one column for each 30 minute period For each 30 minute segment...

Page 35: ...You can select either Mainstream or Substream Normal Interval Time interval to capture an image during normal recording You can select one of seven options from 5 seconds to 1 hour Alarm Interval Tim...

Page 36: ...s an area of the matrix where you want to enable that capture mode To disable a capture mode on the schedule select the mode you enabled and then drag the mouse across the area you want to disable 4 S...

Page 37: ...ed Post Recording You can set how long after an event occurs that the DVR will continue to record The recommended recording length is 30 seconds but it can be set higher up to 5 minutes Show Message C...

Page 38: ...gth is 30 seconds but it can be set higher up to 5 minutes Show Message Check the select box to display the motion icon on the live screen when a PIR event is detected Send Email You can let the DVR t...

Page 39: ...feature Motion Check the select box to enable a Motion detection alarm event to point a PTZ camera at a Preset field of view PIR Check the select box to enable PIR alarm event to point a PTZ camera a...

Page 40: ...he select box to enable the monitoring of the event Buzzer Set the buzzer duration when the event occurs Off 10s 20s 40s 60s To disable buzzer select OFF Latch Time Specify how long an external alarm...

Page 41: ...ck the DHCP box and enter your own settings Settings you use must be compatible with other devices on the network to avoid network address conflicts Parameters shown in the General screen include IP A...

Page 42: ...DSL modem PPPoE is disabled by default To use PPPoE 1 Check the PPPoE select box and then enter the User name and Password of the PPPoE device 2 Click Apply to save your settings Reboot the system to...

Page 43: ...emotely using a Web Client you need to port forward the router for your recorder If your router supports UPnP you can enable it both in the router and recorder to automatically setup port forwarding f...

Page 44: ...ter in the URL box when you want to connect remotely to the recorder via PC Fox example dvr no ip org User Password Enter the user name and password you obtained when creating an account on the DDNS s...

Page 45: ...yption Open the drop down list and select the appropriate option for your Email provider Options include Auto SSL TSL and Disable If you are unsure about the correct setting set Encryption to Auto def...

Page 46: ...rag the mouse linearly or diagonally across an area of the matrix where you want to enable that notification mode To disable the notification on the schedule select the mode you enabled and then drag...

Page 47: ...er the FTP port for file exchanges User Name Password Enter your FTP server user name and password Directory Name Enter the default directory name for the FTP file exchanges Test FTP Click to test you...

Page 48: ...of the matrix Normal Motion or PIR 3 Drag the mouse linearly or diagonally across an area of the matrix where you want to enable the transfer mode to your FTP server To disable the transfer mode on th...

Page 49: ...to confirm to continue formatting Overwrite Use this option to overwrite old recordings on the HDD when the HDD is full Open the drop down list and select the option you prefer For example if you cho...

Page 50: ...itten to the device You can still search for and play recording on a read only HDD A Redundant HDD can be used to automatically backup recordings on read write HDD When a redundant HDD is designated t...

Page 51: ...the Disk Group Type drop down list and select the type of group to configure 2 Open the Disk Group drop own list and select the Disk Group you want to assign cameras to 3 Click the numbered boxes repr...

Page 52: ...ger test that verifies the above plus it performs a surface scan to reveal problem areas on the disk surface if any and forces bad sector relocation Conveyance This is a quick test that verifies that...

Page 53: ...4 Enter a cloud storage Drive Name for your recorder 5 Click Activate Cloud to activate the cloud feature a Soon afterwards a message will appear that an activation link was sent to your email addres...

Page 54: ...n above configure the following Device Name Enter the preferred name for your recorder The name can include both letters and numbers Device ID Enter the preferred ID for your recorder The device ID ca...

Page 55: ...Settings and DST Settings Date Time 1 In the Date and Time section configure the following as needed Date Click the calendar icon to change the date Time Click the dialogue box to change the time Dat...

Page 56: ...re Select an NTP Server Address from the drop down list 4 Click Update Now to manually sync the date and time 5 Click Apply to save your settings DST Settings With the Daylight Saving Time DST feature...

Page 57: ...cal time DST Mode You can select how Daylight Saving starts and ends Week Select the month a particular day and time when Daylight Saving starts and ends For example 2 a m on the first Sunday of a par...

Page 58: ...s used to select the VGA spot output This option has no configurable parameters LIVE OUT 2 After selecting the LIVE OUT option in the previous step configure the following parameters SEQ Mode Select t...

Page 59: ...ou can select either 2K 2560 x 1440 or 4K 3840 x 2160 3 Click the SETUP button to adjust the Scale and offset of the image Scale and offset adjusts the size and position of the display on the monitor...

Page 60: ...User setup This menu allows you to configure the user name password and user permission The system supports the following account types ADMIN System Administrator has full control of the system Admin...

Page 61: ...entication menu enter the OLD password and then click Authenticate 5 In the Multi User menu enable Password Enable strongly recommended Add New Users To create a new user 1 Select one of the user acco...

Page 62: ...drop down list and then select Enable 3 Click the User Name field to change the user name 4 Open the Password Enable drop down list and then select Enable strongly recommended 5 Enter a new password...

Page 63: ...In the Authentication window enter Setting User Permissions You must login as an admin user to set the user permissions for a user Admin users can enable or disable access to certain menus and functi...

Page 64: ...r capabilities you want the user to use Click All to check all boxes Click Clear to check none of the boxes 9 Click Save to save your settings 8 3 Maintenance In this menu you can search and view the...

Page 65: ...e fields to set the date range for the log messages you want to search for 2 Click the Start Time and End Time fields and then edit the time to set the start time for the start date and end time for t...

Page 66: ...the file d Click OK to begin copying the file Allow the backup operation to complete before continuing 8 3 2 Load Default You can reset the DVR settings to its out of box state You can reset all setti...

Page 67: ...ings to a USB flash drive and then restore Load them later to return the system to its former state You can also Load the menu settings onto another recorder must be same hardware To Save the Main Men...

Page 68: ...atically reboot on a schedule This practice is recommended to maintain the operational integrity of recorder To setup Auto Reboot 1 Check the Auto Reboot select box to enable this feature 2 Open the T...

Page 69: ...remote viewing of the DVR 8 4 1 Channel Information Used the Channel Information screen to see the mainstream and substream recording configuration motion detection status and other parameters for ea...

Page 70: ...recording information for each connected camera This information includes the bitrate stream type recording resolution and frame rate FPS and other parameters 8 4 3 Network Status The Network Status...

Page 71: ...h mode menu Playback Status Channel selection Video Playback Controls Timeline Time frame options Search Type Search Options Search Date The Search menu includes the following Search Options the syste...

Page 72: ...decrease volume Snapshots To capture a snapshot image to your USB flash drive If the video playback is in split screen view move the mouse cursor to the channel you want to capture and then click the...

Page 73: ...ackup Type menu select the file format you want to use and then click the Save button A Backup window will open AVI was selected in the menu shown above The default is RF a proprietary format NOTE RF...

Page 74: ...s the message Backup Successful will appear 7 Click Cancel to close the window and then unplug the USB drive from the recorder The downloaded file will appear on the flash drive like that the one high...

Page 75: ...Click the calendar icon in the Date field and then select the date to search for video recording Dates marked with a red underline have recorded video 2 Check the select boxes for the search type you...

Page 76: ...u want to include in your video clip backup e Move the mouse cursor to the timeline where you want to start the video clip f Press and hold the left button of your mouse and then drag the cursor to th...

Page 77: ...low the backup operation to complete before continuing 9 1 3 Event Search Playback and backup video Click the Events option at the top of the Search screen Use Event search is used to search for event...

Page 78: ...you want to browse 7 You can click the View option icons to switch the view to list form Select either List view You can view the snapshots of the events Thumbnail view Detailed view In the detailed...

Page 79: ...Search menu Timeline shows the The event you are playing now will be displayed on the timeline Use the timeframe options to expand for more detail or compress the timeline 9 1 5 Sub periods Playback...

Page 80: ...the playback with buttons on Video Playback Controls Videos are being played in split screens When you left click on a particular split screen the time period of the video you clicked on will be displ...

Page 81: ...buttons on Video Playback Controls The color bar on the top of the timeline indicates the time span of the recordings you searched for The color bar on the bottom of the timeline indicates the complet...

Page 82: ...lue marks will appear on the timeline indicating video that matches your search criteria 9 2 2 Tags The Tag feature is used to assign a descriptive name to a recording The tagged recordings can then b...

Page 83: ...ck OK In the example below the tag name Tag Jcwas entered Create a tag during Playback To create a tag during Playback of a video recording click on the Add Default Tag icon in the play control toolba...

Page 84: ...Edit icon Search button Keyword field 3 Select the date and time range in the left panel to encompass when the tag was created 4 Click the Search button A Results list of entries will appear showing t...

Page 85: ...iew options File statistics Backup icon Event info Search Type Search Date Time To search play and back up pictures 1 Configure the date and time you want to search 2 Select the picture capture types...

Page 86: ...he list The number of files selected and the total size information will be displayed at the right bottom of the screen c Click the Save icon to copy the pictures to the USB flash drive You can also c...

Page 87: ...10 100 1000M Ethernet Adapter IE Microsoft Internet Explorer Ver 11 10 9 8 It does not support Edge 10 2 Remote login Important notes about remote login Remote login to the recorder requires Microsoft...

Page 88: ...your browser 3 If the plugin SurveillancePlugin was not previously installed on your PC a The recorder will prompt you to install the plugin When the following screen appears click the download link...

Page 89: ...e to execute it e Click Install in the setup wizard window wait until the plugin installation completes Follow the ons creen instructions 4 Open an IE browser window enter the same URL as before If th...

Page 90: ...Live screen Channel Live frames 16 Open Channel List Color adjust PTZ controls Stream select Main Menu Tabs Logout Live toolbar Screen split Open all channels Original proportion Close all channels Di...

Page 91: ...nce the screen colors using the sliders in the Color frame as needed for your monitor 3 Click the Channel list icon In the list that opens you can start and stop manual recording capture an image and...

Page 92: ...k the PTZ icon to select it 10 4 Playback screen Open the Playback screen by clicking the Playback tab You can playback recorded video from up to four channels at a time Controls and options for the r...

Page 93: ...Remote Settings screen by clicking the Remote Settings tab Click the links in the left panel to open the menu for that item For more information about items in the menu refer to the descriptions of t...

Page 94: ...al Settings screen by clicking the Local Settings tab Items in this menu configure the directories on your local computer where you want to save record download and capture files and the format of rec...

Page 95: ...driod and iOS is very similar This example in this chapter uses screens captured on Android smartphone 11 1 Getting Started In this example an Android phone was used to open the HDVision Mobile app fo...

Page 96: ...In the left screen above tap on the device you added to open the Details screen 8 In Details enter the administrative User Name and Password for the device in the fields provided and then tap Add Devi...

Page 97: ...e app and a description of the icons on each screen This subsection includes each Help screen included in the V1 0 release To access the Help screens tap the Help button on the Main Menu and then sele...

Page 98: ...92 www Observint com 11 2 2 Live View 11 2 3 Remote Playback SECTION 11 HDVision MOBILE APP FOR REMOTE ACCESS...

Page 99: ...93 R4 R8 R16 DVR V8 1 0 User Manual 11 2 4 Record Local Playback 11 2 5 Image Manager SECTION 11 HDVision MOBILE APP FOR REMOTE ACCESS...

Page 100: ...94 www Observint com SECTION 11 HDVision MOBILE APP FOR REMOTE ACCESS 11 2 6 Remote Setting 11 2 7 Alarm...

Page 101: ...95 R4 R8 R16 DVR V8 1 0 User Manual 11 2 8 Device Manager SECTION 11 HDVision MOBILE APP FOR REMOTE ACCESS...

Page 102: ...memory For Mac users install the file named VideoPlayer_ x x xx_xxxx_xx_x dmg for example VideoPlayer_1 0 15_2017_01_6 dmg 12 1 Installation on Windows To install Video Player on a Windows computer 1...

Page 103: ...ntinuing 7 Click Finish to complete the installation By default the application will open Play controls Open file directory Open close play list Play timeline Volume mute Open file Capture Clear list...

Page 104: ...g the screen divisions defaults to 1 x 1 and selecting multiple files to play at the same time Video Player may not play standard MP4 or AVI files formats To play a backed up file 1 Click the Open Fil...

Page 105: ...or with a link to where the capture file is located You can click on the link to open that directory 12 2 2 Save clip You can save a clip short video of the file you are viewing To create a clip 1 Pla...

Page 106: ...3 At the place in the video where you want to stop creating the clip click the scissors icon again A message box will appear in the lower right corner of the monitor with a link to where the clip file...

Page 107: ...t or needs to be replaced Verify that the video format NTSC or PAL is configured correctly in the camera and the DVR Q Q 4 How can I protect the DVR from being harmed by heat A A The DVR must dissipat...

Page 108: ...PTZ decoder with a 120 resistor to suppress reflections and match impedance Otherwise PTZ control may be unstable Q Q 12 Why doesn t dynamic detection work A A Please check if the motion detection ti...

Page 109: ...t 4 Do not plugin audio and video cables or cables connected to ports like the RS 485 while power is applied to the DVR Always make connections to the DVR when it is powered off 5 Check the system mai...

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