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nokia

 

 C

ONNECTING

 

P

EOPLE

 

PAGE 1 (22) 

Approved 1.0

CMO Operations & Logistics  

 

MGR

WW Service Solutions & Development 

 

Bochum / Germany  

CONFIDENTIAL 

17.3.2005

 

 

 

nokia

 

 

 6021 

 

RM-94 

 

 

 

 

Transceiver characteristics: 

 

 

• 

GSM triband 900/1800/1900 (EGSM)

 

• 

Bluetooth

 

• 

Color display: 27.5mmx 27.5mm active size, 65 k colors, high 
resolution 128x128 active matrix

 

• 

Keymat with 5(9)-way navigation key

 

• 

Monoblock design with user changeable front and back covers

 

• 

Integrated handsfree speaker

 

• 

Push-to-talk function

 

• 

Pop-port connector, IrDa

 

• 

GPRS (Class 10) 3+2, 4+1, EGPRS (Class 6) 3+1, 2+2

 

• 

Ringing volume: ~100 dB from 5cm distance

 

• 

WAP 2.0 – xHTML over TCP/IP stack.

 

 
Transceiver with BL-5B 760mAh Li-Ion battery pack 
 

Talk time 

Standby 

Note 

Up to 3h 

Up to 11days

Depends on 

network 

parameters 

 

 

Environmental characteristics: 

 

• 

Lead-free soldered 

• 

RoHS compliant (Restriction on Hazardous Substances, 
2002/95/EC) 

 

SERVICE MANUAL 

 

Service Level 1&2

 

 

 

Service Manual 6021 Level 1&2 

Copyright © 2005 NOKIA Corporation. All rights reserved. 

 

Summary of Contents for 2270

Page 1: ... user changeable front and back covers Integrated handsfree speaker Push to talk function Pop port connector IrDa GPRS Class 10 3 2 4 1 EGPRS Class 6 3 1 2 2 Ringing volume 100 dB from 5cm distance WAP 2 0 xHTML over TCP IP stack Transceiver with BL 5B 760mAh Li Ion battery pack Talk time Standby Note Up to 3h Up to 11days Depends on network parameters Environmental characteristics Lead free solde...

Page 2: ... 8 7 SERVICE TOOLS 9 8 SW UPDATE 11 9 DISASSEMBLY INSTRUCTIONS 12 10 LEGEND FOR QUICK TROUBLE SHOOTER 15 11 QUICK TROUBLE SHOOTER PART 1 16 12 QUICK TROUBLE SHOOTER PART 2 17 13 QUICK TROUBLE SHOOTER PART 3 18 14 BLUETOOTH INFRARED TEST 19 15 GONOGO TEST 20 16 BATTERY TEST 20 17 FORWARDING OF REPAIRS 21 18 ESD PROTECTION REQUIREMENTS 22 CHANGE HISTORY Status Version No Date Comments Draft 0 1 10 0...

Page 3: ...ERTAIN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT...

Page 4: ...tors or switches and resolder them if necessary Level 2 only o Remove redundant soldering flux after repair o Meet the torque requirements when assembling the unit see also the document torques for transceiver assembly on NOKIA Partner Web Site NOKIA Online o Always use your own equipment for testing where you are sure that it works E g if the customer complains about charger function please test ...

Page 5: ...Library Phones Service Manuals Service Bulletins Software Repair Information Level 1 2 e learning former NOKIA CarePoint on NOKIA Online Former NOKIA CarePoint content such as Online Troubleshooting Product informations Videos Disassembly Assembly can be found on NOKIA Online NOKIA Online Care Services Training Phone Models Level 1 2 e learning courses offer a quick overview of the NOKIA phone and...

Page 6: ...TIAL 17 3 2005 4 EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components Colorized components show the different categories See corresponding ITEM CIRCUIT REF in the Spare Parts Service Bulletins on NOL Service Manual 6021 Level 1 2 Copyright 2005 NOKIA Corporation All rights reserved ...

Page 7: ...AGE 7 22 Approved 1 0 CMO Operations Logistics MGR WW Service Solutions Development Bochum Germany CONFIDENTIAL 17 3 2005 5 SPARE PARTS OVERVIEW Service Manual 6021 Level 1 2 Copyright 2005 NOKIA Corporation All rights reserved ...

Page 8: ...RTS LIST Please exchange this page placeholder with latest corresponding Service Bulletins spare parts SWAP units and service tools from NOL This will ensure that you are using up to date order codes only Therefore Service Bulletins have to be checked from NOL on daily basis Service Manual 6021 Level 1 2 Copyright 2005 NOKIA Corporation All rights reserved ...

Page 9: ... battery provides power in a lightweight package Travel Charger ACP 12 Small and lightweight charger for fast charging of your phone battery Headset HS 5 An easy and convenient handsfree solution with remote control XCS 1 Service Cable is used to connect FLS 4S to SF 17 SF 17 POS Flash Adapter is used in POS Point of Sales environment for software updating It provides controlled supply voltage and...

Page 10: ...MX304 Dastex gloves S M XL Artilux goggles AH166 Wera bit T5 867 4TX 5x50 Wera 867 4 6IP 50mm Torx 6 PLUS Wera bit T6 867 4TX 6x50 Wera 867 1 5IP 25mm Torx 5 PLUS Wera bit T6 PLUS 867 4TX 6IP Facom side cutter 416E Facom T5 driver SP 14032 Facom T6 driver SP 14033 Facom slot screwdriver AEF 2x35 E Wetec tweezers 7abb SA ESD Wetec tweezers 22 SA ESD Wetec tweezers 13 SA SMD ESD Wetec tweezers PSF S...

Page 11: ...flash software which is available on NOKIA Online Flash Concept Point of Sales It is very important to follow this insertion and removal procedure otherwise the contact pins of Flash Adapter will be damaged Insert the Flash Adapter SF 17 like a battery start at the Battery Connector side Now push down the bottom side of the phone do not use too much force When removing the phone always start with ...

Page 12: ...Remove the C Cover and protect the Camera Window 4 Unlock the side snaps with SRT 6 when opening the A Cover 5 Also protect the inner side of the Window with a protective film 6 Remove the Keymat 7 Unscrew the six Torx Plus size 6 screws For assembly the reverse order and a Torx Plus driver with a torque of 28Ncm has to be used 8 Take the Engine Module from the B Cover Service Manual 6021 Level 1 ...

Page 13: ...ith the LCD Module 11 Lever out the LCD Module from the UI Shield 12 Protect the LCD Module with a protective film 13 Separate the Light Guide Assy from the Engine Module Do not use the SRT 6 on the right side to avoid damaging underneath components 14 Now take away the Light Guide Assy 15 Remove the DC Jack with a DC Plug 16 Remove the Microphone with tweezers Service Manual 6021 Level 1 2 Copyri...

Page 14: ...he POC Key 19 Remove the Volume Key 20 Remove the Bluetooth Antenna with tweezers 21 First unlock this side of the IHF Lid with SRT 6 22 Note that the IHF Net stays in place during disassembly 23 Release the IHF Speaker carefully with a slotted screwdriver Always use a new Speaker Adhesive when assembling Service Manual 6021 Level 1 2 Copyright 2005 NOKIA Corporation All rights reserved ...

Page 15: ...art point of repair activities regarding the appeared fault symptoms Follow the arrows step by step Pads or contacts Check optical and mechanical condition particularly regarding to corrosion Clean if necessary Measure component for electrical functionality and change if needed Level 2 only Pads or contacts Check optical and mechanical condition particularly regarding to corrosion Clean with ESD b...

Page 16: ...6 22 Approved 1 0 CMO Operations Logistics MGR WW Service Solutions Development Bochum Germany CONFIDENTIAL 17 3 2005 11 QUICK TROUBLE SHOOTER PART 1 Service Manual 6021 Level 1 2 Copyright 2005 NOKIA Corporation All rights reserved ...

Page 17: ...7 22 Approved 1 0 CMO Operations Logistics MGR WW Service Solutions Development Bochum Germany CONFIDENTIAL 17 3 2005 12 QUICK TROUBLE SHOOTER PART 2 Service Manual 6021 Level 1 2 Copyright 2005 NOKIA Corporation All rights reserved ...

Page 18: ...8 22 Approved 1 0 CMO Operations Logistics MGR WW Service Solutions Development Bochum Germany CONFIDENTIAL 17 3 2005 13 QUICK TROUBLE SHOOTER PART 3 Service Manual 6021 Level 1 2 Copyright 2005 NOKIA Corporation All rights reserved ...

Page 19: ...ith other IR devices This device is a Class 1 Laser product Test unit Reference unit Bluetooth infrared activated Settings on the test unit Press the red End key to reach the Home Menu Select Names and select Search for an entry If phone and SIM memory is empty create one new entry Select an entry and select Details Select Options Select Send business card A for infrared test Select Via infrared I...

Page 20: ...refer to the actual information on NOKIA Online When using delivered tester support files take care of the right setup according to the tester type and product type Please refer to Recommended Service Equipment on NOKIA Online Mobile Phone Tester 16 BATTERY TEST A battery tester lets you test the capacity of NOKIA batteries Please refer to the actual information on NOKIA Online http www astratec c...

Page 21: ...service level we recommend using the offered swap phone cartons as described in Spare Parts SB 004 Always Protect the window with a protection film Put the unit under the stretch film Add repair documentation e g filled in service note into the swap carton Fold the swap carton as shown in Spare Parts SB 004 There are two different sizes of swap cartons for common mobile phones Service Manual 6021 ...

Page 22: ...SE ESD compatible service tools USE Conductive wastebaskets USE ESD gloves when handling PWBs PCBs USE Cleaning material without changing el Characteristics USE Grounded service equipment i e soldering station USE ESD clothes such as coat or frock NO Smoking NO Drinking NO Eating NO Dust NO Useless Items NO Normal pressured air for cleaning modules displays The video covers general issues concerni...

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