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NETGEAR AirCard USB Modem

User Guide

4114245

Rev. 1

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Summary of Contents for AirCard

Page 1: ...NETGEAR AirCard USB Modem User Guide 4114245 Rev 1 ...

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Page 3: ...n any aircraft whether the aircraft is on the ground or in flight In aircraft the NETGEAR modem MUST BE POWERED OFF When operating the NETGEAR modem can transmit signals that could interfere with various onboard systems The driver or operator of any vehicle should not operate the NETGEAR modem while in control of a vehicle Doing so will detract from the driver or operator s control and operation o...

Page 4: ...tification purposes only and may be trademarks of their respective holder s Information is subject to change without notice 2013 NETGEAR Inc All rights reserved QUALCOMM is a registered trademark of QUALCOMM Incorporated Used under license Contact Information Consult our web site for up to date product descriptions documentation application notes firmware upgrades troubleshooting tips and press re...

Page 5: ...Removing the SIM card 12 Using AirCard USB Modem accessories 12 Using the extension cable and clip 13 Care and maintenance 14 Troubleshooting 14 Software installation does not start automatically Windows or you do not see the installer package Mac 14 Modem is not detected after AirCard Watcher installation completes Win dows 15 Windows installer fails 15 Technical specifications 16 Radio frequency...

Page 6: ...AirCard USB Modem User Guide 4 4114245 Index 21 ...

Page 7: ...lready have an account and a SIM card Otherwise your retailer should be able to give you the names of companies that provide these items You must have an account with a service provider to use the AirCard USB Modem To use the AirCard USB Modem s 3G or LTE capability your account must be with a service provider that offers 3G or LTE service The AirCard USB Modem may be backwards compatible with 2G ...

Page 8: ...ls a microSD external storage card Status information Status information is shown using an LCD on the front of the modem The placement of card slots connectors and LCDs varies depending on your modem model LCD operation AirCard USB Modems have an LCD that shows the current status of the modem The LCD may display depending on service provider and model Messages while connecting to a network Searchi...

Page 9: ...d concurrently solid up and down arrows or modem is not sending or receiving no solid arrows Depending on service provider and model network data transfer may be shown as part of the network technology icon Network name Name of the network to which the modem is connected Roaming The modem is roaming connected to a different network than its home network GPS The modem is performing a GPS location f...

Page 10: ...d network is available Monitor data usage Determine signal strength roaming status network coverage and other network connection parameters Monitor the status of the AirCard USB Modem Send and receive SMS messages Enable or disable SIM security that prevents others from using your SIM card if it is lost or stolen Configure startup and exit actions for Watcher and the AirCard USB Modem Create or mo...

Page 11: ...Panel Add or Remove Programs 2 Uninstall Watcher 3 Insert the modem into your computer 4 Follow the on screen instructions Or in Watcher 1 Select Tools Software Installation Mode 2 Follow the on screen instructions Note Do not remove the AirCard USB Modem until the software installation process is complete Mac To uninstall Watcher 1 Select AirCard Watcher Uninstall AirCard Watcher 2 Follow the on ...

Page 12: ...our device to disconnect If you need to re install the Watcher software see page 9 Mac The first time you run Watcher 1 When your computer detects the modem the message New network inter faces have been detected appears 2 Click the Network Preferences button 3 In the Network window click Apply Your modem connects to the network Scenario Required action Watcher automatically detects or creates a de...

Page 13: ...he microSD card Some AirCard USB Modem models can accommodate a microSD external storage card The microSD card appears as a USB memory drive when the AirCard USB Modem is inserted in your computer You can copy paste and drag files to and from it the same way as you can with any other external drive To insert and use a microSD card 1 Remove the back cover from the modem 2 Insert the microSD card in...

Page 14: ...e SIM card For instructions on inserting the SIM card see the printed guide that came with your product To remove the SIM card on AirCard USB Modems that have the SIM slot behind the back panel remove the back panel and slide the SIM card out of the slot Using AirCard USB Modem accessories Depending on your carrier and your modem model your AirCard USB Modem may come with USB extension cable and c...

Page 15: ...ements use only the supplied extension cable and notebook computer clip other cables and notebook computer clips should not be used Note Do not insert the AirCard USB Modem or the USB extension cable into a USB hub or if your keyboard is separate from your notebook computer a USB slot on your keyboard To use the extension cable and clip 1 Place the modem in the clip holder 2 Place the clip on top ...

Page 16: ...ee the Environmental specifications for maximum tolerances Troubleshooting This section describes possible problems and solutions for Windows users If you have a problem that is not described in this section visit the NETGEAR support page at support netgear com Software installation does not start automatically Windows or you do not see the installer package Mac Windows If Watcher installation doe...

Page 17: ...sistance Windows installer fails When you try to install or uninstall Watcher the message Windows Installer is not accessible Error code 1601 appears To fix Error 1601 first see if another installation process is running 1 Press Ctrl Alt Del and select Task Manager 2 Go to the Processes tab 3 Check the running processes for any of these names setup exe isetup exe ikernel exe msiexec exe idriver ex...

Page 18: ...America 4 1710 1755 2110 2155 North America 5 824 849 869 894 North America 17 704 716 734 746 North America 25 1850 1915 1930 1995 North America 26 814 849 859 894 North America 41 2496 2690 North America UMTS 3G 1 1920 1980 2110 2170 Europe Asia Australia 2 1850 1910 1930 1990 North America 5 824 849 869 894 North America Australia New Zealand 8 880 915 925 960 Europe Asia Australia GSM 2G 2 GSM...

Page 19: ...20U AC330U 40 C to 85 C 96 hours 40 F to 185 F AC340U AC341U 20 C to 85 C 96 hours 4 F to 185 F Humidity 85 C 85 relative humidity for 48 hours non condensing Vibration Random vibration 10 to 1000 Hz nominal 6 G RMS in each of 3 mutually perpendicular axes Test duration of 60 minutes for each axis for a total test time of 3 hours Drop 1 m on concrete on each of 6 faces 2 times ...

Page 20: ...cted to do so or when you suspect that it may cause inter ference or danger In areas where blasting is in progress Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked Such areas include gas stations fuel depots chemical transfer or storage facilities areas where blasting is in progress areas where the air contains chemicals or part...

Page 21: ...ipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consu...

Page 22: ...t NETGEAR Note The NETGEAR USB modem is approved for normal size notebook computers only typically with 12 inches or larger display screens For notebook computers with a display screen smaller than 12 inches or if the orientation of the USB slot does not allow for at least 1 cm between the modem and the user or bystanders use the provided extension cable and clip to ensure a safe distance between ...

Page 23: ...ash drive 11 H humidity 17 L launching Watcher 8 LCD 6 M memory card 5 microSD 5 11 N network overview 5 notebook computer clip 13 P profile 10 R radio frequency specifications 16 regulatory information 18 RF specifications 16 roaming 5 S safety notice 18 SIM card removing 12 specifications electrical 16 environmental 17 radio frequency 16 storage temperature 17 when not using card 14 T temperatur...

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