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MODEM
INSTALLATION GUIDE

V1: API13_013 Modem Installation Guide

AT AUSTRALIAN PHONE & INTERNET

WE’RE HAPPY  

WHEN YOU’RE HAPPY

AUSTRALIAN PHONE & INTERNET 

ABN 26 118 609 813

[email protected]

australianphoneandinternet.com.au

1300 137 768

1300 349 851

Box R1768 Royal Exchange PO 1225

Summary of Contents for api 13

Page 1: ... Installation Guide AT AUSTRALIAN PHONE INTERNET WE RE HAPPY WHEN YOU RE HAPPY AUSTRALIAN PHONE INTERNET ABN 26 118 609 813 enquiries ausphonenet com au australianphoneandinternet com au 1300 137 768 1300 349 851 Box R1768 Royal Exchange PO 1225 ...

Page 2: ...l your modem and connect your computer You ll then be able to start browsing the web We ve done all the complicated work necessary to configure your modem with your username and password so it s just a simple matter of connecting the right cables Instructions how to do this are in this booklet Details about the more advanced features of your modem can be found in the support section of the Netcomm...

Page 3: ...B604N this can also be done via the control panel 4 RESET Hold this button down for 10 seconds or more to reset the NB604N to factory defaults 5 WPS Press this button to enable the WPS push button connect function 6 LAN 1 4 Attach your devices by cable to these Ethernet RJ 46 ports 7 USB Attach an external USB storage device to share content with connected devices 8 Power 12V Power connector conne...

Page 4: ...LAN port 15 WLAN Off WiFi function is disabled Blue WiFi function is enabled Flashing Data is being transmitted or recieved via the WiFi network 16 WPS Off WPS function is disabled Blue WPS function is enabled Flashing WPS function is attempting to connect to a device 17 USB Off No USB device is plugged in Blue USB device plugged in Flashing Data is being transmitted or recieved from the attached ...

Page 5: ... connect your computer with a cable or wirelessly We ll take you through a step by step process of installing your modem and connecting both wired and wirelessly Throughout the text you will see numbers in brackets these refer to the diagrams on the previous pages to make it easier to identify what part of the modem we re talking about Positioning your modem The position of your modem can be impor...

Page 6: ...tart browsing the internet To protect your privacy and prevent people you don t know using your internet connection we recommend you change these default settings The steps to change your wireless network name and wireless security key can be found on pages 13 16 in the section Configuring your modem Connecting with a cable To connect to the internet modem with a cable follow these steps STEP 1 Pl...

Page 7: ...re both admin You should see the control panel home screen Fig 2 Use the left menu to access all the settings on your modem On the following pages we ll explain how to change your network name enable wireless security and change the password that allows administrator access to your modem settings For information on the more advanced features and settings please download the full user manual from h...

Page 8: ...less network is turned on STEP 3 Create a new name for your wireless network This can be done in the SSID field it s NetComm Wireless by default It s recommended you change the name to something unique to make it easier to identify your network from others nearby but also for improved security Your network name will be visible outside of your home or office so the name should be recognisable but s...

Page 9: ... an encryption method We recommend mixed WPA2 WPA2 PSK for the best security By default it should already be set to this STEP 4 Create a password that will be used to access your wireless network and enter it in the field next to WPA WAPI passphrase This is the password for your wireless network and prevents people you don t know from accessing it When connecting devices to your wireless network y...

Page 10: ...nge both the username and password follow these steps STEP 1 Select Management Access Control in the left menu You will see the Passwords screen Fig 5 STEP 2 Depending on what you want to change enter your existing username and or password and a new username and or password STEP 3 Once you ve finished click Apply Save to save your new username and password Make a note of your new username and pass...

Page 11: ...menu You will see the Quick Setup screen Fig 6 STEP 2 Your PPP username and PPP password will already be entered in the fields To re enter your details simply select and delete what s there and re type in your username and password Please note This is the username and password we sent you when we activated your account STEP 3 Once you ve finished click Apply Save to save your new username and pass...

Page 12: ...k when they are Other devices may be interfering with the modem s signal Make sure all other devices phones faxes cable television alarm systems are plugged into the phone line via a filter splitter Try plugging the cable from your modem directly into the phone socket in the wall bypassing the filter splitter Lastly perform an isolation test by connecting your modem directly into the phone socket ...

Page 13: ...m in your state Problem Solution My computer is connected to one of the LAN ports but I can t access the internet Your modem and computer may not be connected properly Check the Ethernet LED that corresponds with the port you re plugged into is lit Check cables are plugged in securely when they are you should feel hear a slight click A network device between your computer and your modem such as a ...

Page 14: ...SL Digital Subscriber Line or DSL is the technology that allows large amounts of data to be sent over existing ordinary copper telephone lines Ethernet Ethernet is the standard way of connecting computers and devices over a LAN in the home or workplace Recent computers will be factory fitted with an Ethernet card and socket Filter Splitter When you have ADSL broadband your phone and internet conne...

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