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Published by Hutchison 3G UK Limited. All rights in this publication are reserved and no part may be
reproduced without the prior written permission of the publisher. © 2004 Hutchison 3G UK Limited.
A Hutchison Whampoa company. Registered office: 9 Queen Street, Mayfair, London W1J 5PE.
Hutchison 3G UK Limited trading as 

3

is a service provider and has provided the information in this user

guide concerning what you might expect from 

3

services. NEC Corporation Ltd is the manufacturer of the

NEC e616V handset and has provided the information on its features and use set out in this user guide.
The contents are believed to be correct at the time of going to press, but any information, products or
services mentioned may be modified, supplemented or withdrawn. The provision of any products and
services by Hutchison 3G UK Limited is subject to 

3

’s customer terms (available at three.co.uk).

The customer terms will take precedence if there is any discrepancy with this publication.

3

’ and related images, logos and names referred to in this publication are trademarks of the Hutchison

Whampoa group of companies.

Designed and produced by Dutton Merrifield Ltd, Bristol.
This publication is printed on fully recyclable paper.
DM04151 April04 v1.0 99538

3

Customer Services

Hutchison 3G UK Ltd
PO Box 333 
Hemel Hempstead
HP2 7YW
United Kingdom

three.co.uk

3

services user guide for your

e616V

e616V

This way.

3 services user guide.

 

Summary of Contents for E616V

Page 1: ... believed to be correct at the time of going to press but any information products or services mentioned may be modified supplemented or withdrawn The provision of any products and services by Hutchison 3G UK Limited is subject to 3 s customer terms available at three co uk The customer terms will take precedence if there is any discrepancy with this publication 3 and related images logos and name...

Page 2: ... s an explanation of how to use your new NEC e616V so finding your way around the handset will soon become second nature Then there s an introduction to the wide range of services offered by 3 to make sure you get the best from them If all you want to do is power up and get going that s fine But if you want to know more about what you can do with 3 you ll find it here ...

Page 3: ... updates to this user guide 1 Get ready to go 2 Your handset explained 3 Getting going 4 Making and receiving calls 5 Contacts and media centre 6 Today on 3 7 Messaging 8 Appointments and Synchronisation 9 Security 10 NEC s Health and General Safety information 11 Troubleshooting Index and Useful numbers Contents e616V ...

Page 4: ...inside back cover ...

Page 5: ... need to do before you can use your new handset installing your SIM and battery and charging your handset up This section tells you how 1 1 2 Installing the SIM 1 3 Installing and charging the battery 1 4 Charging the battery 1 5 Battery use 1 6 Installing a memory card ...

Page 6: ...efore inserting and removing your SIM Your 3 SIM may only be used in handsets which are enabled for 3 services Any attempt to use the SIM in other handsets may result in serious damage to the handset and may prevent you from being able to use it including making emergency calls In these instances we are not responsible for any such damage or usage problems 5 Replace the battery by placing the ridg...

Page 7: ...nected after approximately 60 seconds The volume level of the low power warning alarm depends on the ringtune volume level on standby and the ear piece volume during a call Your handset will automatically switch off if the battery power is too low When charging the battery always close the handset Make sure the battery is installed and charge it using the NEC charger supplied The recommended batte...

Page 8: ... and may need to be recycled Refer to your battery s label for battery type Contact your local recycling centre for proper disposal methods Never dispose of batteries in a fire because they may explode Extending battery life Turn off your handset screen s backlight The backlight uses power To turn it off see page 3 6 Avoid the Vibrate ring setting Your handset s Vibrate setting uses more power tha...

Page 9: ...u know how This section helps you to get to know your handset It shows you how to navigate around functions which keys do what and what each of the symbols and icons mean 2 1 2 Getting to know your NEC e616 2 3 4 Your handset s start screen 2 5 6 Your handset s keys and navigation ...

Page 10: ...activates the prompts displayed on screen in the right soft box Triangle key opens the browser to 3 services connecting you to a world of communications information and entertainment Left soft key activates the prompts displayed on screen in the left soft box Screen Internal antenna Options menu key Right soft box displays a variety of prompts Left soft box displays a variety of prompts Microphone...

Page 11: ...eo message Signal strength indicates the strength of your handset s connection with the network You cannot make or receive calls when the no signal indicator is displayed 3G network indicates whether you are in the 3 video service area When outside the 3 video service area your handset roams onto the voice and picture network or another network when abroad 3 services connection indicates connectio...

Page 12: ...wer This key is used to turn your handset on and off press for 2 secs and to end calls and close down applications 10 Soft keys The left and right soft keys activate the prompts that appear in the soft boxes directly above them on the screen These prompts change according to the screen content 9 The Clear key This key has two functions It will take you back to your previous screen not while in 3 S...

Page 13: ...instructions so you can get going right away And there are some nifty shortcuts too 3 1 2 How to use this guide 3 3 Turning your handset on and off 3 4 Setting the time and date 3 5 Copying contacts from your SIM to your handset 3 6 Setting the handset screen s backlight timeout 3 7 Choosing ringtunes and alert profiles 3 8 Creating your own shortcuts 3 9 Displaying your handset number 3 10 Choosi...

Page 14: ...esents scrolling with the Navigation key to a function menu items and services are shown as a name and or an icon The hand icon indicates what buttons keys you press en route to a destination screen for the service you require The brain icon indicates a written explanation of the entire function The text under the brain icon is split into two sections First an explanation of the steps needed to ge...

Page 15: ...n Do no re power the handset during this time 2 seconds From the start screen After turning your handset s power on for the first time you will be asked to set your home local time You need to set the date and time before you can use your Calendar and other functions Once set this will also help the speed of 3 services From the start screen Press Your handset screen displays Do you wish to set the...

Page 16: ...rd we recommend you first copy them to your handset Doing this makes it easier for you to access your contacts Contacts Folder USIM contacts From the start screen Press Scroll to and press At Handset settings press At Handset profile press Scroll to Standard profile press Scroll to Backlight and press Scroll to Backlight time and press to delete current settings Enter your preferred backlight time...

Page 17: ...e and press Press OK Choosing ringtunes and alert profiles Handset profile From the start screen Your handset rings or vibrates to notify you of an incoming call message or event You can set different profiles ringtunes and vibrations Your profile is displayed above the prompt bar at the start screen Press Scroll to and press At Calendar press Link this At Add to Home press To use your shortcuts f...

Page 18: ...x The symbol input mode is activated by pressing the key Using ABC mode Use the keypad to enter letters numbers symbols and other characters with the mode Press the same key repeatedly to cycle through available characters If you do not press a key for two seconds the character in the block cursor is accepted and the cursor moves to the next position Description You press each key as many times as...

Page 19: ...on key is a link to an additional function or operation You can use this when you see three dots on the bottom screen Back to previous screen not on Today on 3 To access your video clips press and scroll to To access your audio files eg songs press and scroll to Text entry shortcuts Use the chart below as a guide for entering numbers letters symbols spaces and other characters Key Function Deletes...

Page 20: ...r Contact Name Finished Size Format No of Pages Colours Special Requirements T 44 0 117 317 9293 F 44 0 117 317 9294 INTERNAL SIGN OFF Any new retouched imagery Y N Cromalin Y N This finished artwork has been checked and approved for production by Account Director Client Services Director Date Designer Creative Director Date Copywriter Date Artworker Date Artworker 2 Date Account Handler Date T 44...

Page 21: ...the keypad tone Press Scroll to and press At Handset settings press At Handset profile press Scroll to Standard profile and press Scroll to Other settings and press At Key tones scroll to Off and press Choosing ringtunes and alert profiles Your handset rings or vibrates to notify you of an incoming call message or event You can set different profiles ringtunes and vibrations Your profile is displa...

Page 22: ...ages show you how They also tell you about a range of useful functions that make it really easy to manage your calls 4 1 Making a voice or video call 4 2 Receiving a voice or video call 4 3 Making a call from Contacts 4 4 Grouptalk 4 5 Caller ID 4 6 Diverting incoming voice video and fax calls to an alternative number ...

Page 23: ...ring a video call Press At Use photo instead press To show your image Press At Use live video press Making a voice or video call By entering the number Incoming call Press to answer the call Press to finish the call To put a voice call on hold Press Hold To take a voice call off hold Press Retrieve To hide your image during a video call Press At Use photo instead press To show your image Press At ...

Page 24: ... Contacts It s easy to call anyone whose number you have stored in your Contacts From the start screen Enter the first person s number including the full area code Press to make the call Once the first call is connected Enter the second person s number including the full area code Press to make the call The first call will be placed on hold Press Scroll to Join calls and press To drop one of the c...

Page 25: ...d to another 3 video mobile number To check your number see page 3 9 You can divert all your incoming calls to another number such as your Voicemail or divert them only when your handset is busy out of coverage or unavailable Press Scroll to and press Scroll to Supplementary and press At Send my caller ID press Scroll to Withhold and press The next person you call will not see your caller ID For s...

Page 26: ...ar more than a way to make and receive calls The media centre on your NEC e616V lets you take a photo or a video clip and play downloaded audio clips 5 1 Storing a contact 5 2 Editing a contact 5 3 Searching and deleting a contact 5 4 Copy contacts from your SIM to your handset 5 5 Copying contacts from your handset memory to your SIM card 5 6 Taking a photo and setting it as your wallpaper 5 7 Ma...

Page 27: ... email addresses You can also store a number to your Contacts when dialling by pressing Add after all the digits are visible on the screen From the start screen Scroll down Enter the first letter of the name of the contact Scroll to the contact you want to edit and press twice Scroll to the relevant field s to edit and press Edit the contact Press OK twice to store the changed contact To add an im...

Page 28: ...t Selected data press Press Yes Searching and deleting a contact You can access your contact details in a matter of seconds name Contacts Press At press Press Scroll to Folder and press Scroll to USIM contacts and press Press Scroll to Copy and press To copy the current contact Scroll to This contact and press To copy all the contacts from SIM to handset Scroll to All contacts and press Scroll to ...

Page 29: ... and deleting a photo Press Scroll to and press Scroll to your preferred picture Press Scroll to Delete and press Press Yes Note To switch the camera view between back and front press and at Switch Camera press Camera Photo From the start screen Press At press Press Scroll to Folder and press At Handset contacts press Press Press left Scroll to Copy and press To copy the current contact Scroll to ...

Page 30: ...t press and select Camera light From the start screen Press Camera Point the camera at your subject your handset s screen acts as the viewfinder Press to start you will hear a start sound Press right to zoom Press to stop or allow it to run to 11 seconds Press In to look towards yourself and Out to look away from yourself To play a video clip Press At press At My video press Scroll to your preferr...

Page 31: ...he Triangle key 6 3 Getting to know the Services screen 6 4 Today on 3 6 5 8 The service icons 6 9 Using the quick link icons 6 10 Accessing the football services 6 11 How to set Goal Alerts for your football team 6 12 Downloading and storing a goal from an alert 6 13 Extras ringtunes 6 14 Finding a game 6 15 Playing a game 6 16 Setting your favourite locations 6 17 Using Quick Map 6 18 Using A to...

Page 32: ...s The at the top of the Today on 3 screen gives you access to Search Help and Close menus Watch the hottest music videos interviews and best bits of MTV or catch Pete Tong s Fast Trax for the latest from the dance scene Play great games Use loads of other useful services like news and weather quick maps and video messaging There s something funny going on Watch Barclaycard Premiership and UEFA Cha...

Page 33: ...sed services to the top There are two ways to download and play clips Quickplay is a faster way of watching videos The video won t be stored on your handset This is available on some 3 services eg News and Top Shelf Save Play content is downloaded and stored on your handset To return to the Today on 3 screen from any browser page press Today on 3 Press Scroll to your preferred service home page eg...

Page 34: ...d Extras Stand out from the crowd Transform your handset with original ringtunes and imaginative screen wallpaper designs The service icons These service icons provide quick access to the best video clips and latest updates within a service Weather Watch and listen to the national forecast every day and find out whether the brolly or sunblock is required Comedy There s something to suit every tast...

Page 35: ...uitable handsets or email access you can send mail containing any combination of photos audio short video clips and text The service icons The key to 3 services continued from previous page Find Business Finder With around 2 million British businesses in the 3 Business Finder you re sure to find what you re looking for Search by name or business type and get the address and telephone details You c...

Page 36: ...f time and full time scores for league games that your chosen team plays in You can also keep up to date with the latest news of your favourite football club with our news alerts service Only available for Premier League English Division 1 Rangers and Celtic You can choose to receive the following video alerts for Premier League teams for the 2003 2004 season Goals scored in the Pay Per View match...

Page 37: ...essage containing a link to the latest video to keep you right up to date with the action Msg Inbox preferred alert message highlighted link Press At press Scroll to and press Scroll to Alerts and press Scroll to your preferred league or division and press Scroll to your preferred team check box and press Scroll to your preferred alert type and press Scroll to Continue and press Your handset will ...

Page 38: ...ndset from our range of polyphonic ringtunes Extras Ringtunes Press At press Scroll to and press Scroll to your preferred game and press Your handset will display a brief description of the game Scroll to Select Download and press To play the game see page 6 15 Each game has specific information about what constitutes a single play of that game Check the Game information page for your game Note If...

Page 39: ...r preferred postcode or address Ensure that each line of the address is comma separated eg Baker Street London and press OK Scroll to Add and press Scroll to the address you entered and press Scroll to Rename and press Scroll to the query box and press Enter the name for the preferred location eg home and press Scroll to Done and press Scroll to Done below About my locations and press Note A maxim...

Page 40: ...to My locations and press Scroll to your preferred location and press Option 2 Scroll to the query box and press Enter your preferred postcode or address Ensure that each line of the address is comma separated eg Baker Street London and press This instruction follows on from setting point A You are now required to set point B Option 1 Scroll to My locations and press Scroll to your preferred locat...

Page 41: ...highlighted Find a bank restaurant florist or whatever you need wherever you are This example shows how to find your nearest florist Using My Nearest Crown Copyright 2003 Find My Nearest Florists Press At press Scroll to and press Scroll to your preferred news clip and press To view the news clip without downloading At Quickplay press To save the news clip and watch Scroll to Save Play and press P...

Page 42: ...ld you like to set one up Scroll to Proceed and press At the query box press Enter the name of your portfolio Scroll to Submit and press Scroll to My Portfolios and press At Your portfolio name press to add shares rename or delete a portfolio Setting up a financial portfolio Keep track of your stocks and shares Portfolio My Portfolio ...

Page 43: ...etting up and listening to your Voicemail 7 2 Creating and sending a text message 7 3 Setting up your username 7 4 Setting up your email profile 7 5 Addressing a message using Contacts 7 6 Capturing and sending a photo or video clip as a multimedia message 7 7 Creating and sending a multimedia message 7 8 Browsing into Mail 7 9 Setting up your POP3 Email account 7 10 Creating and sending emails di...

Page 44: ...mail Enter 123 Press to make the call Press to finish the call Setting up your Voicemail Choose your PIN and record greetings by calling in from your handset You can access your mail from any phone by calling 07782 333123 or 447782 333123 when calling from abroad and entering your 3 phone number eg 07782 XXXXXX and your new 4 digit PIN From the start screen 123 From the start screen Press Msg Pres...

Page 45: ...ID and password ensure that you have selected 123 mode Press Mode Setting up your email profile Once you have chosen a username you need to set up email settings on your handset After this you can start sending and receiving emails on your handset From the start screen Settings Msg Press Scroll to and press Scroll to Enter Username and select a username eg johnsmith If the username has already bee...

Page 46: ...ra Addressing a message using Contacts This is a shortcut for sending a text video or multimedia message From the start screen Scroll down to your Contacts list Enter the first letter of your contact Scroll to your preferred contact and press Msg To send a text message At Text message press Enter message and press Press Send To send a video message Scroll to Video message and press Scroll to and p...

Page 47: ...s to send Mail You can send text photos and audio clips as a multimedia message From the start screen Press Msg Press New Scroll to Multimedia msg press Enter text of message and press Press to insert images audio or video At Insert item press Scroll to Image Music Sound Video press Open the media folder Scroll to your preferred media file and press Press OK Scroll to and press Find Scroll to your...

Page 48: ...l home page Setting up your POP3 Email account You can use your handset to collect emails stored in your other email accounts once you have completed the configuration to access them Settings Manage other Mail Add new account Mail From the start screen Press Msg Press New Scroll to Email and press Write your message and press Scroll to and enter the email address Press or Press Find Scroll to your...

Page 49: ...l to your INBOX and press Scroll to your preferred email and press To reply to the email Press Reply To download an attachment Press Attach Scroll to your preferred attachment and press To save an attachment Press Save Accessing your handset email inbox From the start screen Msg ...

Page 50: ...e and wire free You can also connect to a computer to transfer your Contacts and Calendar information to your PC so they ll be safe should your handset ever be lost or stolen 8 1 Storing an appointment in the Calendar and setting the alarm 8 2 How to set an alarm 8 3 Connecting and activating a Bluetooth headset 8 4 Transferring files 8 5 PC synchronisation 8 6 Installing PC File Transfer software...

Page 51: ...ll to and press At Calendar press Press New At Appointment press At Contents enter the details of your appointment Press Scroll to each relevant field to enter the appropriate details and press Press OK Deleting an appointment from your Calendar At Calendar press Press and to move to your preferred month Scroll to your preferred appointment date and press Press Delete Press Yes Storing an appointm...

Page 52: ...st first set up the headset to work with your handset Once you do this your handset will remember the headset s ID See your Bluetooth headset user guide for details The NEC e616V PC File Transfer software you ll find this on the CD that comes with your handset enables you to transfer personal content such as Contacts and Calendar appointments between your handset and PC laptop Bluetooth Connection...

Page 53: ... USB controller NEC e616V USB Modem NEC e616V USB Obex Port NEC e616V USB Command Port Installing PC File Transfer software The NEC e616V PC File Transfer software must be installed to enable files to be transferred between your handset and a PC laptop PC synchronisation The NEC e616V PC File Transfer and synchronisation software on the CD ROM that comes with your handset allows you to access your...

Page 54: ...hem compatible with the software on your NEC e616V handset Please note that we do not supply the software enabling you to do this You will need to obtain the appropriate rights to use such software if you wish to do so Use of such software must always be in accordance with our terms and conditions and in accordance with the software supplier s terms and conditions Starting the NEC e616V PC File Tr...

Page 55: ...rom previous page Installing Intellisync software How to install the NEC e616V Intellisync software 1 Start Windows Ensure other applications on your PC are closed and that your handset is not connected to your PC 2 Place the NEC e616V Tools and Utilities CD ROM into the CD ROM drive 3 The installation should automatically begin If not carry out the following steps Click My Computer Click NEC e616...

Page 56: ... it from being used by someone else in case it s ever lost or stolen This section shows you how to lock the keypad and set an unlock code 9 1 Setting the PIN code 9 2 Changing your handset Call Barring password 9 3 Auto locking your handset 9 4 Changing your handset lock security code ...

Page 57: ...s while roaming Press Scroll to and press Scroll to Security and press Scroll to Set codes and press At Activate PIN1 press At Enable press Enter the default code 0000 and press OK Press To change your PIN Scroll to New PIN1 and press Enter the default code 0000 and press OK Enter a new code Scroll to the next text box Re enter the new code and press OK Setting the PIN code Your PIN Personal Ident...

Page 58: ... if you lose your handset no one else will be able to use it without the code Security Settings Press Scroll to and press Scroll to Security and press Scroll to Set codes and press Scroll to New handset code and press Enter the default code 0000 and press OK Enter the new code Scroll to next text box Re enter the new code and press OK Note If you change the code and then do not remember it you wil...

Page 59: ...10 10 1 Emergency services 10 1 General Care 10 5 Declaration of conformity from NEC NEC s health general safety information ...

Page 60: ...d power supply information see pages 1 4 and 1 5 Do not put the handset s battery in your mouth as battery electrolytes may be toxic if swallowed Do not attempt to dismantle the handset or any of its accessories This equipment is fitted with an internal battery that can only be replaced by a qualified service engineer There is a risk of explosion if the battery is replaced with an incorrect batter...

Page 61: ...re making or answering a call if driving conditions so require A message from your handset manufacturer NEC continued from previous page You MUST NOT stop on the hard shoulder of a motorway to answer or make a call except in an emergency Switch off your handset at a refuelling point such as a petrol station even if you are not refuelling your own car Do not store or carry flammable or explosive ma...

Page 62: ...the memory card while the handset power is off If you remove the memory card while an application is writing into it it may be damaged A message from your handset manufacturer NEC continued from previous page Make sure to insert the memory card in the right direction otherwise the device may be damaged If damage cannot be fixed by the check disk function format the memory card The memory card cann...

Page 63: ...EC is under license Other trademarks and trade names are those of their respective owners Bluetooth can be used within a range of approximately 10m Because of the nature of radio waves this range varies depending on location and the receiver When using Bluetooth headset the sound quality may drop as the distance from the handset becomes further Note that when the settings of this product are reset...

Page 64: ...11 Troubleshooting index and useful numbers 11 1 2 Troubleshooting 11 3 4 Index 11 5 Useful numbers ...

Page 65: ...to obtain the PIN unblocking PUK code Problem The screen says Please enter your four digit security code You cannot zoom The handset does not ring You tried to place a call and heard an alternating high low tone You cannot make answer calls Your handset has poor reception and drops calls You want to see your most recently made and received calls Solution Enter the manufacturer s security code numb...

Page 66: ...H Handset features 2 1 2 2 lock 9 3 Health and safety 10 1 10 5 Help menu 6 2 Horoscopes 6 6 I Intellisync software 8 9 8 10 K Keypad tone off 3 7 Keys 2 5 2 6 navigation 2 5 2 6 M Mail voice fax and email accessing email 6 7 7 8 7 10 inbox 7 11 Message Maker 6 8 Memory card 1 6 Movies 6 5 6 9 Multimedia messaging creating and sending 7 5 7 7 Music 6 5 6 9 N News 6 5 6 20 My Nearest 6 8 6 19 O Own...

Page 67: ...m Website three co uk Fax 0870 7330 334 For customers with contracts calls to 333 are free from your handset while 0870 numbers are charged at your national rate For ThreePay customers calls to 444 are free but 333 and 0870 numbers are charged from your inclusive voice minutes allowance or at your national rate Useful numbers Contact Handset Other phone 3 Customer Services Mail Voicemail Email and...

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