Nanoptix PayCheck 4 Owner'S Manual Download

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Owner’s Manual

First Edition: December 2002

Last Revision: November 27, 2009

Document #720005-0000

Summary of Contents for PayCheck 4

Page 1: ...Owner s Manual First Edition December 2002 Last Revision November 27 2009 Document 720005 0000 ...

Page 2: ...CC Radio Frequency Interference Statement Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protec...

Page 3: ...the power supply power cord and interface cable which were shipped with this product or which meet the following parameters Power Supply CSA UL Listed power supply with standard 60Hz 50Hz 100 240VAC input and 24VDC output equipped with AC line filtering over current and short circuit protection Use of this product with a power supply other than the Nanoptix Inc power supply will require you to tes...

Page 4: ...5 Changing Paper 7 1 6 Testing the Printer 8 1 7 Troubleshooting the Printer 9 Troubleshooting with LED 9 Printing Problems 9 Printer Does Not Work 10 2 Media and Supplies Guide 11 2 1 Media Specifications 11 2 2 Ordering Thermal Paper 11 2 3 Ordering Miscellaneous Supplies 14 Power Supply and Power Cord 14 Ordering Communication Cables 14 Ordering Bezels 15 Ordering Trays 15 Communication Cables ...

Page 5: ...G PAPER 7 FIGURE 8 SAMPLE TEST TICKET 8 FIGURE 9 THERMAL PAPER SPECIFICATIONS 12 FIGURE 10 TICKET STACK AND BANDING EXAMPLE 13 FIGURE 11 MECHANICAL DIMENSIONS PAYCHECK 4 PRINTER RIGHT SIDE VIEW 17 FIGURE 12 MECHANICAL DIMENSIONS PAYCHECK 4 PRINTER BOTTOM VIEW 17 FIGURE 13 MECHANICAL DIMENSIONS PAYCHECK 4 PRINTER FRONT VIEW 18 FIGURE 14 MECHANICAL DIMENSIONS PAYCHECK 4 PRINTER TOP VIEW 18 FIGURE 15...

Page 6: ...ROUBLESHOOTING PRINTING PROBLEMS 9 TABLE 4 PRINTER DOES NOT WORK 10 TABLE 5 ORDERING THERMAL PAPER 11 TABLE 6 PART NUMBERS 14 TABLE 7 COMMUNICATION CABLES PART NUMBERS 14 TABLE 8 BEZEL TYPES 165 TABLE 9 TRAYSSIZES 165 TABLE 10 14 PIN UNIVERSAL INTERFACE PIN OUT 16 TABLE 11 PIN OUT AND SIGNALS OF FRONT MOLEX FOR BEZEL 16 ...

Page 7: ...ter also known as Triton is extremely fast quiet and very reliable With thermal printing technology there is no ribbon cassette to change and paper loading is extremely simple The printer is small enough to fit almost anywhere and is easy to use with the ticket exiting from the front Figure 1 Nanoptix PayCheck Printer ...

Page 8: ...es can be programmed quickly Speed Up to 200 mm second monochrome Up to 125 mm second two color mode Sensors Paper in Tray open Top of form Paper low Real Time Clock Battery backed up Silver oxide coin cell battery Human Interface Drop in paper loading status LED paper feed button Dimensions 113mm width x 67mm height x 286mm depth Weight 1 5kg Immunity EN 55024 Information Technology Equipment Emi...

Page 9: ...g the cable Once plugged in the printer goes through a startup routine and resets itself Figure 2 Printer Reset Paper Feed Button Use the Paper Feed Button to advance the paper The paper will automatically feed Tear off the form that has been fed and the printer will be ready to print on a full form Paper Feed Figure 3 Paper Feed Button ...

Page 10: ...2009 4 Firmware Selector DIP switches Remove the ticket tray to access the firmware selector DIP switches Various firmware and settings configurations are available by selecting the 16 different DIP switch combinations Figure 4 DIP Switch ...

Page 11: ...ller board shows the printer status Please refer to section 1 6 for LED status and troubleshooting with LED An external LED can be connected through the front 3 pin Molex connector The pin out is described in section 2 3 Error LED Status LED RED GREEN Figure 5 LED positions ...

Page 12: ...o the fasteners do not damage the flex cable during installation or operation The printer can be installed up to 90 degrees from horizontal paper exit facing up provided the proper paper tray is installed For angles of 45 90 degrees a specially designed paper tray must be used to avoid paper jams The printer and thermal head warranty are unaffected under these conditions Figure 6 Horizontal and Ve...

Page 13: ...t computer Because the printer cannot print any transactions the data may be lost Load a stack of tickets into the printer The maximum stack that will fit in the ticket cartridge is 200 400 or 800 tickets depending on the cartridge option that was purchased with your printer Open drawer Drop ticket stack into ticket if necessary cartridge Feed ticket into printer mechanism Once paper has been alig...

Page 14: ... Protocol TL COMMUNICATION Interface Serial Baud Rate 9600 Data Bits 8 Parity NONE Handshaking PRT RTS Print mode TL Back USB Fw Controlled Aux Port Disabled PRINT CONTROL Print Method No HPQ Speed 175 mm sec Black Bar Index Right No HPQ Burn Time 275 us Motor Current 2 Real Time Command Enabled Auto Reset Status Enabled PRINTER ENVIRONMENT CONDITIONS Voltage 24 0 Volts Temperature 19 Celcius SYST...

Page 15: ...ible Causes What to Do Receipt does not come out all the way Paper is jammed Open the tray and clear any jammed paper Printer starts to print but stops while the receipt is being printed Paper is jammed Open the tray and clear any jammed paper Paper tickets loaded incorrectly Check that the paper is loaded properly Use recommended thermal receipt paper Print is light or spotty Thermal printhead is...

Page 16: ... cables is properly connected on both ends Printer not plugged in Check that the host or power supply is getting power Tray not fully closed Close the tray Printer Does Not Function When Turned On The power supply voltage is higher than 26 8V Adjust the power supply output voltage to 24V 5 Table 4 Printer Does Not Work ...

Page 17: ...aper stock 2 1 6 Perforation burst strength or pull force shall be 1 3lbs 0 4 lbs 0 59Kg 0 18 Kg 2 2 Ordering Thermal Paper We recommend the following paper grade produced by Appleton and Kanzaki Specialty Papers There is a number of paper converters qualified to supply this paper provided the stacks are from these recommended grades We would be happy to provide a quote for qualifying additional g...

Page 18: ...Owner s Manual 720005 0000 November 2009 12 Figure 9 Thermal Paper Specifications ...

Page 19: ...Owner s Manual 720005 0000 November 2009 13 Figure 10 Ticket Stack and Banding Example ...

Page 20: ...02080 0000R Power cord Continental Europe 102080 0001R Power cord Argentina Australia 102080 0003R Table 6 Part Numbers Ordering Communication Cables Contact your sales representative to order the communication cables listed in the table The numbers are for reference only Suppliers may use other numbers Part Part Number RS232 communication cable 14 Pin Molex to DB 9 103483 0000R OneCheck In Line C...

Page 21: ...3663 0008R Bezel Long Green 103663 0002R Bezel Long Blue 103663 0003R Bezel Slanted Green 103663 0004R Bezel Slanted Blue 103663 0005R Bezel External Blue Illumination Collect Ticket 920000 0000R Bezel External Green Illumination Collect Ticket 920000 0001R Table 8 Bezel Types Ordering Tray Sizes Part Part Number Paycheck 4 400 Tray 950020 0001R Paycheck 4 600 Tray 950020 0002R Paycheck 4 800 Tray...

Page 22: ...ound Signal Ground 6 24V Power Input n a Power Input 7 Power Ground Power Ground n a Power Ground 8 24V Power Input n a Power Input 9 Bezel_pwm 24V Output n a Bezel Driver 10 Power Ground Power Ground n a Power Ground 11 PRT_RS232_RXD Input Output Data Receive 12 PRT_RS232_TXD Output Input Data Transmit 13 PRT_Status Output Input Pinter Ready 14 PRT_RS232_RTS Output Input Handshake Table 10 14 Pin...

Page 23: ...wner s Manual 720005 0000 November 2009 17 APPENDIX A Mechanical Drawings Figure 11 Mechanical Dimensions Paycheck 4 Printer Right Side View Figure 12 Mechanical Dimensions Paycheck 4 Printer Bottom View ...

Page 24: ...Owner s Manual 720005 0000 November 2009 18 Figure 13 Mechanical Dimensions Paycheck 4 Printer Front View Figure 14 Mechanical Dimensions Paycheck 4 Printer Top View ...

Page 25: ...Owner s Manual 720005 0000 November 2009 19 Figure 15 Mechanical Dimensions Paycheck 4 Printer Left Side View ...

Page 26: ...00 November 2009 20 Nanoptix Contact Information Nanoptix Inc 699 Champlain St Dieppe NB Canada E1A 1P6 Toll Free North America 888 983 3030 Tel 506 384 3388 Fax 506 384 3588 E mail info nanoptix com Web site www nanoptix com ...

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