Troubleshooting Guide v2.6.5
Revised: 10/3/08
MControl can't Connect to the MLogger
6
MControl can't Connect to the MLogger Remotely
8
Total Gas is Stuck on 440, 480 or Some Large Number in MControl
9
CC, TC and/or GC Filament Readings are Erratic
9
MControl can’t Connect to the Internet
10
MLogger can’t Access the Internet using a Satellite
11
MControl can’t Connect to the Internet When using an EDR Workstation
13
Filament Baseline is Drifting on MControl after Zeroing them
13
100% Methane Test Gas Calibration will not Show Anywhere Near 10,000 Units
13
CCD won’t Read 100 Units When using the 1% Test Gas
14
Filaments won’t Adjust from a Negative Number to a Positive Number
15
Changing a Filament
15
MLogger Main Flow won’t Adjust Higher than 2 SCFH
15
MLogger Carrier Air Pressure won’t Adjust above 5 PSI
16
Chromatograph won’t Display any Gas Peaks
17
MControl Chromatograph Gas Peaks Are Wide Don’t All Appear Using the 1% Blend Test Gas
18
Chromatograph Peaks Appear with no Baseline
19
Chromatograph Appears as just an Erratic Scribble
19
MControl Chromatograph Readings aren’t Displaying Heavy Gases
19
Chromatograph Baseline Wanders
19
WITS Status Keeps Flashing “ERROR” on MControl
20
MLogger Won’t Boot Up After Turning on the Power
21
MLogger Keeps Rebooting
22
MControl Data Exports Don’t Show All Data, Only Seeing -9999 for My Chromatograph Data
23
Link to Operator’s Manual
