Mitel
IP Phone 420 Quick Reference
Display
area
Handset with
finger rest
Indicator LED
Flashing light alerts
the user to incoming
calls and unheard
voice messages
.
Function Keys
Perform core
telephony functions
(Transfer, Conference,
Directory, History,
Voicemail, Hold)
Dial Pad
Audio Control Keys
Volume buttons control
handset, speaker, and ring
volume. Headset, Mute,
and Speaker buttons
illuminate when functions
are active.
Speaker
Delivers high-quality
sound
The ShoreTel logo is a trademark of ShoreTel, Inc. in the United States and/or other countries. The ShoreTel IP Phone 420 is covered by patents as listed at http://www.shoretel.com/about/patents.html. The product is
also covered by other pending patent applications. ShoreTel, Inc. All rights reserved.
PN 800-1763-01
PORTS ON THE PHONE
Navigation key pad
and
selector button
Select options in the
interface
Call appearance
buttons
Indicate active,
incoming, or
on-hold calls
Off-screen call (on main display)
Voicemail message indicator (on main display)
Secure call
Missed call (on main display and in History)
Inbound call (in History)
Outbound call (in History)
Transferred call (in History)
Workgroup Agent logged in
Workgroup Agent logged out
Workgroup Agent wrap up
STATUS ICONS
The following icons are displayed on the phone to indicate operational status:
Microphone
Your ShoreTel IP Phone 420 provides visual cues
about its operational status:
Steady Green: Phone is in use (dialing or off hook)
Blinking Green (Fast): Call on hold or call parked
Blinking Green (Slow): Incoming call
GUIDE TO LEDS
Network
port
Handset
port
Headset
port
PC port
